hotel porter

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Porter
This position will help to ensure that our property is always clean, safe, and welcoming for guests. Maintaining a high level of cleanliness standards and providing excellent service at all times.<ul><li>
Assist in maintaining cleanliness in public areas, corridors, and service areas.</li><li>
Transport linens, cleaning supplies, and equipment throughout the facility.</li><li>
Support the housekeeping team with room or area setups, including moving furniture and restocking supplies.</li><li>
Collect and dispose of trash, recyclables, and soiled linen.</li><li>
Maintain cleanliness in public areas, hallways, and service spaces.</li><li>
Respond promptly to guest or team requests in a courteous and professional manner.</li><li>
Assist with deep cleaning projects and routine maintenance tasks as needed.</li></ul> 

Qualifications 
<ul><li>
Previous experience in housekeeping or a similar role.</li><li>
Strong attention to detail and cleanliness.</li><li>
Good communication and teamwork skills.</li><li>
Ability to lift and carry heavy items, including linens and cleaning equipment.</li><li>
Willingness to work flexible hours, including weekends and holidays.</li><li>
Basic knowledge of housekeeping procedures and safety standards (preferred).</li></ul> 

Additional Information</div>

Porter

The First Group

Job Summary: The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience. Key Responsibilities: <ul> <li>Opening the front door for guests, direct them to the check-in desk.</li> <li>Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating).</li> <li>If any equipment is not working properly, report this to the maintenance department so that it can be repaired.</li> <li>Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic do not disturb sign system, coffee making unit, minibar and telephone.</li> <li>Give guests information about directions, the hotel, hotel area and local tourist attractions.</li> <li>When guests have checked out offer assistance with luggage (store it or carry to the vehicle).</li> <li>Giving directions to places of interest, sightseeings, shopping areas.</li> <li>Ensure that each piece of luggage stored has a tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tag.</li> <li>Delivers all guest messages/faxes/letters/parcels to the guestrooms.</li> <li>Run errands requested by the Front Desk staff.</li> <li>Loading and unloading luggage from/to the vehicles.</li> <li>Coordinate the traffic of vehicles in front of the hotel (guests cars, limousines, taxis, minivans, buses).</li> <li>Provide car valet service: drive the guests cars to and back from the Hotel s designated outsourced garage.</li> <li>Follow all health &amp; safety policies.</li> <li>Implement, maintain and continue to improve departmental policies, procedures and service standards.</li> <li>Carry out any other duties requested by Front Desk Agents or Front Office Manager.</li> <li>Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance).</li> </ul>

Bellman

Accor Group

Position Overview 25hours Hotel One Central in Dubai is seeking an energetic and service-focused Bellman to join its vibrant and diverse team. You will be responsible for providing guests with a warm welcome, assisting with luggage, offering local recommendations, and ensuring the lobby, driveway, and equipment remain spotless and in excellent condition. This role blends hospitality, guest relations, and hands-on service in a dynamic environment. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time Core Duties Greet guests warmly upon arrival and assist with luggage handling to and from rooms. Escort guests to rooms when needed, providing information about hotel facilities and services. Tag, store, and deliver luggage promptly, keeping storage areas organized and secure. Maintain cleanliness and working condition of bikes, trolleys, and driveway areas. Support valet and traffic management for smooth guest arrivals and departures. Offer accurate information on hotel services, amenities, local attractions, and dining options. Keep the lobby and entrance areas spotless and welcoming at all times. Accurately document luggage storage, deliveries, and guest messages as per hotel standards. Assist in training new team members on service excellence and operational procedures. Ensure adherence to safety, hygiene, and guest privacy protocols. Proactively resolve guest concerns and communicate feedback to relevant teams. Candidate Requirements Minimum secondary school education. At least 1 year s hotel experience in front office, guest services, or as a Bellman/Doorman. Fluent in English; knowledge of additional languages such as Russian, Mandarin, or European languages is an advantage. Physically fit to handle luggage and active guest service duties. Professional grooming, strong communication skills, and a friendly demeanor. Proactive problem solver with knowledge of local attractions and transport options. Ability to work flexible shifts, including weekends and holidays. Team player with the ability to create a positive working environment.

<div>Company Description 
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Bellman and build your career with us. 
Job Description 
<ul><li>
Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>
Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>
Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Be aware of the daily activities and has product knowledge of all the hotel facilities.</li><li>
Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>
Build mutual trust, respect, and cooperation among team members.</li><li>
Ensure the services are up to the required standard.</li><li>
Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>
Assure that every luggage is covered with a baggage claim tag.</li><li>
Attend to guests complaints/ requests and liaise with the department concerned to ensure immediate follow up.</li><li>
Report any unusual occurrences or requests to the Concierge desk.</li><li>
Be aware of the hotel accident Prevention Policies.</li><li>
Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>
Maintain accurate records / documentation, as per operational and organizational requirements.</li><li>
Responsible for lobby paging services under the supervision of Concierge.</li><li>
Practice suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinate with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escort guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensure luggage is placed neatly on luggage rack for guest to unpack.</li><li>
Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient car parkings especially, during large events.</li><li>
Ensure that all guests are greeted on arrival &amp; departure of the hotel and escort each individual to the right direction.</li><li>
Review log book, verify outstanding and follow up pending. Identify any special assignment for the day</li><li>
File daily shift reports systematically under the supervision of Bell Captain</li><li>
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift, endure a complete handover to the next shift for a smooth running of the operations.</li><li>
Invest time in knowing and understanding Guest in house to maximize the quality of their stay.</li><li>
Ensure prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy. Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>
Handle telephone calls at the Concierge desk when required</li><li>
Excellent knowledge of the hotel emergency, fire and safety procedures.</li><li>
Attend training schedules as per schedule.</li><li>
Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.</li></ul> 

Qualifications 
<ul><li>
University Degree / Diploma in any field.</li><li>
Minimum 1 year in a similar role.</li></ul></div>

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
<ul><li>
To welcome customers.</li><li>
To ensure that all guests checking in and out are offered help with their luggage.</li><li>
To assist guests in every way possible.</li><li>
To maintain a presence in the lobby so that there is always somebody available to answer guest&rsquo;s queries.</li><li>
To ensure that the lobby and entrance area are always clean and tidy in line with the hotel&rsquo;s standard.</li><li>
To park customer&rsquo;s cars.</li><li>
The ability to use one&rsquo;s initiative.</li><li>
The ability to work in a team or alone.</li><li>
Practices &lsquo;Yes I Can&rsquo; attitude</li></ul> 

Qualifications 
<ul><li>
Previous experience in a 4 to 5 star hotel or hospitality environment preferred.</li><li>
High school diploma or equivalent; additional hospitality training or certification is an asset.</li><li>
Exceptional customer service and communication skills to provide a warm and professional guest experience.</li><li>
Physical fitness and stamina &ndash; able to lift, carry, and transport guest luggage safely and efficiently.</li><li>
Professional appearance and grooming in line with hotel standards.</li><li>
Thorough knowledge of the hotel&rsquo;s layout and local attractions, transportation options, and amenities.</li><li>
Strong organizational and time management skills to handle multiple guest requests smoothly.</li><li>
Reliability and punctuality, with a commitment to upholding the hotel&rsquo;s service and brand standards.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

The Bell Attendant plays an important role in creating a welcoming first impression for guests. The position ensures smooth luggage handling, valet assistance, and guest escorting services while maintaining high standards of professionalism, safety, and courtesy.

Key Responsibilities

<ul>
<li>Greet guests warmly upon arrival and assist with their luggage efficiently and safely.</li>
<li>Attach baggage claim tags and ensure accurate recording of luggage movement.</li>
<li>Escort guests to their rooms, explaining key room features and hotel amenities.</li>
<li>Park guests vehicles in designated areas following safety protocols.</li>
<li>Deliver messages, newspapers, parcels, and packages promptly to guest rooms.</li>
<li>Maintain cleanliness and organization of the lobby, concierge desk, and storage areas.</li>
<li>Assist guests with transportation arrangements including limousine, shuttle, and car rental services.</li>
<li>Handle issuance and control of guest key cards in coordination with the Front Office.</li>
<li>Communicate effectively with Front Office and Concierge teams for smooth guest service.</li>
<li>Manage luggage storage requests and ensure proper documentation.</li>
<li>Handle guest complaints or requests courteously and escalate issues when necessary.</li>
<li>Maintain up-to-date knowledge of hotel facilities, local attractions, and events.</li>
<li>Perform lobby paging services and assist with guest inquiries.</li>
<li>Monitor safety and security procedures, including accident prevention and emergency response.</li>
<li>Record shift activities and hand over pending matters to the next shift through proper logbook entries.</li>
<li>Assist with special guest needs, VIP services, and group arrivals.</li>
<li>Ensure grooming, uniform, and appearance standards are consistently met.</li>
</ul>

Bell Attendant

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
About the role
<div>Greets guests and escorts them to their rooms
</div><ul><li>Delivers luggage to room upon check-in and picks up luggage from room upon departure,
</li></ul><ul><li>moving the luggage to storage or the Front Drive.
</li></ul><ul><li>Maintains proper records of deliveries and pick-ups. (40%) Handles all guest interactions with the highest level of hospitality and professionalism,
</li></ul><ul><li>accommodating special requests whenever possible; resolves customer complaints,
</li></ul><ul><li>assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
</li></ul><ul><li>(20%) Greets all guest passing through lobby and offers them assistance. (10%). Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
</li></ul><ul><li>(10%) Works harmoniously and professionally with co-workers and supervisors. (10%) Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. (5%) Performs errands for guests and the hotel that may require local travel off of the hotel property. (5%)
</li></ul>What you will do
<div>Provides a high level of cleanliness in the lobby and luggage storage room.
</div><ul><li>Assists guests at the Concierge Desk.
</li></ul><ul><li>Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.
</li></ul>What you bring
<ul><li>Minimum level of hospitality experience is required prefer with previous experience in 5stars luxury hotel
</li></ul><ul><li>Good level of English skills reading speaking and writing
</li></ul><ul><li>Body physically condition in good shape is prefer
</li></ul><ul><li>Ability to work different shift 
</li></ul><div> 
What we offer:
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li><li></li></ul></div>Schedule &amp; Hours:
<ul><li>Full Shift (Not part time
</li></ul><ul><li>9 Hours a day including one hour break
</li></ul><ul><li>Vacation plan according to the resort P&amp;P</li></ul></div>

Guest services Attendant

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