hotel receptionist

LE WANA HOTEL L.L.C

<ul><li>Greet and welcome guests with a warm, friendly demeanor, ensuring a positive first impression of the hotel.</li><li>Handle check-in and check-out processes efficiently, managing guest records and processing payments accurately.</li><li>Provide detailed information about the hotel’s services, amenities, and local attractions to enhance guest experiences.</li><li>Resolve guest inquiries and complaints promptly and professionally, turning potential issues into positive experiences.</li></ul>

HOTEL RECEPTIONIST

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist

Corp Executive Hotel Doha Suites

Job Title: Hotel Front Desk Receptionist Location: Doha, QatarJob Summary: We are seeking Hotel receptionist with a strong background in hospitality to join our front office team at an executive hotel in Doha. The ideal candidate will be presentable, organized, and experienced in hotel front desk operations.Key Responsibilities:<ul><li>Handle check-in and check-out procedures efficiently</li><li>Manage guest bookings and reservations via phone, email, and online platforms</li><li>Operate hotel software (OPERA, Protel, IDX) for front desk operations</li><li>Manage and update online booking channels (Booking.com, Agoda, etc.)</li><li>Respond professionally to guest reviews and comments on online platforms</li><li>Provide courteous service to guests and resolve any issues promptly</li><li>Coordinate with housekeeping and other departments as needed</li><li>Maintain accurate records and handle billing/invoicing</li></ul>Requirements:<ul><li>Minimum 2-3 years of total experience, including at least 1&ndash;2 years in the hotel industry</li><li>Diploma or certification in Hospitality/Hotel Management</li><li>Proficient in OPERA, Protel, or IDX hotel software</li><li>Experience with online booking platforms such as Booking.com, Agoda, etc.</li><li>Fluent in English and Arabic (preferred); additional languages a plus</li><li>Ability to work flexible shifts (morning, evening, or night)</li><li>Presentable, well-spoken, and guest-service oriented</li></ul>What We Offer:<ul><li>Duty meals and accommodation provided</li><li>Supportive team environment in a professional hotel setting</li><li>Opportunity to grow within the hospitality industry</li><li>Gender - Female Prefered</li></ul>To Apply: Please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations for this role?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>hotel: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Hotel Front Desk Receptionist

<div>
 An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
 </li>
 <li>
 Process accurately check-ins and check-out
 </li>
 <li>
 Ensure that all Guest supplies and amenities are offered and replenished to the required standards
 </li>
 <li>
 Stay current with all hotel services as well as VIP requests and special events
 </li>
 <li>
 Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
 </li>
 <li>
 Project a professional manner with an emphasis on hospitality and Guest service
 </li>
 <li>
 Comply with Hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Executive tasks as instructed by the Executive Lounge Supervisor or Manager
 </li>
 <li>
 Serve your role and Team in an environmentally-conscience manner
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Front Office experience in the hotel, leisure or retail sector
 </li>
 <li>
 Calm, efficient and organised
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in Executive Lounge in a hotel environment
 </li>
 <li>
 Multi-lingual
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Receptionist

<div>Spa Receptionist at Waldorf Astoria Dubai International Financial Centre
A Spa Receptionist at Waldorf Astoria Dubai International Financial Centre, a Forbes 5-Star hotel, is responsible for greeting and assisting guests to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. 
What will I be doing?
As a Spa Receptionist at Waldorf Astoria Dubai International Financial Centre, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage guest feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist guests and clients in an appropriate and timely manner.</li><li>
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.</li><li>
Ensure client experience is proficient including bookings, payments and consultation cards.</li><li>
Adhere to cash handling procedures.</li><li>
Interact and communicate effectively with clients, spa members, team members, guests, and management.</li><li>
Up-sell with latest departmental incentives.</li><li>
Report accidents, maintenance issues or other incidents.</li><li>
Ensure compliance with all health and safety regulations.</li></ul>
What are we looking for?
A Spa Receptionist at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Committed to delivering a high level of customer service</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Excellent attention to detail</li><li>
High standards of cleanliness</li><li>
Ability to work in a consistently professional and helpful manner</li><li>
Previous spa experience</li></ul>
What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Spa Receptionist at Waldorf Astoria Dubai International Financial Centre

Projects Access and Scaffolding

Arabic Female Front Office Receptionist:Are you a warm, engaging, and highly organized individual with a passion for delivering exceptional guest experiences? Our luxurious 5-star resort is seeking a talented and charming Arabic Female Front Office Receptionist to join our esteemed team.As the first point of contact for our discerning guests, you will play a pivotal role in creating a lasting positive impression. We are looking for someone with an impeccable eye for detail, a proactive approach, and a genuine desire to exceed guest expectations.Key Requirements:<ul><li>Native Arabic speaker with excellent proficiency in English (both written and spoken).</li><li>Proven experience as a Front Office Receptionist in a 4 or 5-star hotel or resort environment.</li><li>Demonstrable knowledge and hands-on experience with Opera PMS software is essential.</li><li>Exceptional communication and interpersonal skills, with the ability to connect genuinely with guests from diverse backgrounds.</li><li>A gracious, professional, and friendly demeanor at all times.</li><li>Strong organizational skills and the ability to multitask effectively in a fast-paced environment.</li><li>Proficiency in handling guest inquiries, reservations, check-ins, and check-outs efficiently and accurately.</li><li>A problem-solving attitude with the ability to anticipate guest needs and resolve issues promptly and courteously.</li><li>Immaculate personal presentation.</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays.</li></ul>If you are a dedicated professional who thrives in a luxurious environment and is committed to providing unparalleled hospitality, we invite you to apply. Join us and be a part of a team that creates unforgettable memories for our guests.Job Type: Full-time

Arabic Female Front Office Receptionist

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Arabic Female Front Office Receptionist