hotel receptionist

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES. CO

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  Industry &amp; Sector:
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 Hospitality &mdash; Full-service hotel and guest services operating in the United Arab Emirates. We deliver high-touch front-office experiences for business and leisure travellers across the Emirates, focusing on efficiency, hospitality standards, and guest satisfaction.
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  Primary job title (standardized):
 </strong>
 Front Desk Agent / Hotel Receptionist
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 <strong>
  About The Opportunity
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 Join an on-site front-office team in a busy UAE hotel environment where you will be the first point of contact for guests. This role suits organised, guest-focused professionals who can manage check-ins/check-outs, reservations, billing and guest enquiries while maintaining high standards of service and accuracy.
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 Role &amp; Responsibilities
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 <ul>
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   Welcome guests, manage efficient check-in and check-out processes, and ensure accurate registration and room assignment.
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   Handle reservations, modify guest bookings, and coordinate room availability with housekeeping and reservations teams.
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   Process guest payments, maintain accurate billing, perform cashiering duties and reconcile end-of-shift transactions.
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   Operate property management and front-office systems to record guest data, special requests, and maintain confidentiality.
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   Respond promptly to guest enquiries and complaints&mdash;resolve or escalate issues to maintain guest satisfaction and service standards.
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   Coordinate with concierge, housekeeping, maintenance and F&amp;B teams to fulfil guest requests and ensure a seamless stay.
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 <strong>
  Skills &amp; Qualifications
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 Must-Have
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 <ul>
  <li>
   Proven experience in hotel front desk or guest services roles.
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   Operational knowledge of Opera PMS or equivalent property management systems.
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   Proficiency with POS systems and basic cashiering/billing procedures.
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   Fluent English (verbal and written); clear telephone etiquette.
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   Strong attention to detail and ability to handle transactions accurately under pressure.
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   Valid legal authorization to work in the UAE.
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 </ul>
 <strong>
  Preferred
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 <ul>
  <li>
   Arabic language proficiency.
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   Experience with MICROS/Oracle POS or global distribution/reservation systems.
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   Formal training or certificate in hospitality, customer service or front office operations.
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  </li>
 </ul>
 Benefits &amp; Culture Highlights
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 <ul>
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   On-site role in a fast-paced hospitality environment with opportunities for cross-department exposure and growth.
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   Competitive UAE compensation package, staff benefits and training to advance front-office skills.
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   Clear career pathways for high performers within hotel operations and guest services.
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  </li>
 </ul>
 To apply, highlight your front-office experience, familiarity with Opera PMS or similar systems, and your language abilities. Employer: WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.
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 Skills: management,cashiering,operations
</div>


Hotel Receptionist

<p><b>Job Description:</b><br/>We are seeking a professional and well-presented Receptionist with prior Qatar experience to be the first point of contact for our organization. The ideal candidate will have strong communication skills, a customer-focused attitude, and experience working in a fast-paced office or hospitality environment in Qatar.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist visitors in a professional and courteous manner</li><li>Handle incoming calls, emails, and inquiries efficiently</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Coordinate with internal departments and provide basic administrative support</li><li>Receive, record, and distribute mail and deliveries</li><li>Maintain visitor logs and follow company security procedures</li><li>Support day-to-day office operations as required</li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum 1&ndash;2 years receptionist or front desk experience in Qatar (mandatory)</b></li><li>Familiar with Qatar workplace culture and professional standards</li><li>Strong verbal and written communication skills in English (Arabic is a plus)</li><li>Good computer skills (MS Office, email, basic systems)</li><li>Well-groomed, presentable, and customer-oriented</li><li>Ability to multitask and remain calm under pressure</li><li>Valid Qatar ID with transferable sponsorship preferred</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary based on experience</li><li>Stable work environment</li><li>Growth opportunities within the organization</li></ul><p>Job Type: Full-time</p><p>Pay: QAR1,800.00 - QAR2,200.00 per month</p>

Hotel receptionist

Hyatt

<div><div><p>Summary</p><div><p>
You will be responsible to provide an excellent and consistent level of service to your customers. The Spa Receptionist is responsible to manage guest check-ins, bookings, and service enquiries with warmth and professionalism. You will be responsible in coordinating schedules, handling payments, ensure smooth desk-operations and closing. Your support will be required in sales of spa products and upholding the service and hygiene standards.</p><div><br>
</div></div></div><div><p>
Qualifications</p><div><p>
Minimum of 1 years experience in Spa as a Receptionist</p></div></div></div>

SPA RECEPTIONIST

Egypt Education Platform

<div><p>Egypt Education Platform is looking for a dynamic and welcoming <b>Front of House - Receptionist</b> to join our team at Madinaty Integrated Language School. This role is essential in providing a positive first impression to visitors, parents, and students, and ensuring the smooth operation of our front office.</p><p><b>
Key Responsibilities:</b></p><ul>
<li>
Greet and assist visitors, parents, and students warmly, addressing their needs and providing general information about the school.</li>
<li>Manage all incoming calls and correspondence, directing them to the appropriate staff and departments.</li>
<li>Handle administrative tasks, such as scheduling appointments, managing calendars, and maintaining accurate records.</li>
<li>Ensure the front desk area is organized and presentable, with all necessary materials easily accessible.</li>
<li>Assist with student enrollment processes and maintain confidentiality of student information.</li>
<li>Coordinate logistics for meetings, events, and school activities.</li>
<li>Support the administrative team with various tasks as required to ensure efficient office operations.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
High school diploma or equivalent; additional qualifications in office administration or customer service are preferred.</li>
<li>Previous experience as a front desk receptionist or in a similar customer service role.</li>
<li>Excellent verbal and written communication skills in both Arabic and English.</li>
<li>Strong organizational skills with the ability to multitask and prioritize effectively.</li>
<li>Friendly demeanor with a willingness to provide exceptional service to staff, students, and parents.</li>
<li>Proficient in using office software and managing basic data entry tasks.</li>
<li>Ability to maintain professionalism and confidentiality in all interactions.</li>
</ul><p><b>
Safeguarding Statement:</b> The care and protection of our students is a top priority. All appointments are subject to thorough background checks and reference verification.</p><p><b>
Benefits</b></p><p>
Tuition Discount for Dependents</p><p>
Medical Insurance for Self
</p><p>Transportation upon availability (Meeting Points).</p></div>

Front of House - Receptionist

Volante Life

<p>Join our exclusive residential community as a Receptionist with a background in the hotel industry. We are seeking a professional individual with excellent interpersonal skills to be the first point of contact for our residents. If you have a proven track record in providing top-notch service and maintaining a welcoming atmosphere, we invite you to apply!</p><p><b>Requirements:</b></p><p>- Proven experience as a receptionist, preferably in a hotel or in private residential setting</p><p>- Strong communication skills and a friendly demeanor</p><p>- Ability to handle resident inquiries and requests with tact and efficiency</p><p>- Proficiency in basic office software and management tools</p><p>- Attention to detail and a proactive approach to problem-solving</p><p>- Commitment to maintaining confidentiality and privacy of residents</p><p><b>Responsibilities:</b></p><p>- Welcome residents and guests with a warm and courteous demeanor</p><p>- Manage incoming calls, emails, and inquiries from residents</p><p>- Assist with resident requests and coordinate services as needed</p><p>- Maintain organized records of resident communications and requests</p><p>- Collaborate with property management to ensure smooth daily operations</p><p>- Uphold the privacy and security standards of the residential community</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Hotel or Residential: 1 year (Required)</li></ul>

Front Desk Agent- Luxury Residential Apartment

Fairfield Inn & Suites

<div><div><b>Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.</b><br>
<b>
</b><br>
<b>Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Night Auditor!</b><br>
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</b><br>
<b>The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security &amp; liability measures to protect the assets of the hotel and the Company.</b><br>
</div><div><div><b>BENEFITS:</b></div>
<div><ul><li>Competitive Salary!</li>
<li>Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!</li>
<li>401k with employer MATCH!</li>
<li>Paid PTO!</li>
<li>Uniforms Provided for most positions!</li>
<li>Team Member Hotel Discount Program!</li>
</ul>
</div></div><div><br>
<b>ESSENTIAL FUNCTIONS:</b></div>
<ul><li>Balancing the accounts from day shift</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Manage front desk activity and handling guest check-ins and check-outs</li>
<li>Inform customers about payment methods and verify that I.D. and payments method match</li>
 <li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Ensuring customer satisfaction by scheduling wake-up-calls and other guest requests</li>
<li>Respond to guest complaints in a timely and professional manner</li>
<li>Creating invoices, bills and checks for vendors, employees and contractors</li>
<li>Managing and updating all official documentation pertaining to the role</li>
<li>Ensuring that all end-of-day activities have been successfully executed</li>
<li>Answering calls and queries related to potential booking</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time</li>
<li>Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.</li>
<li>Maintain knowledge of standards and company policies</li>
<li>Completes the computerized audit function for the hotel at the end of the business day. This includes recording the daily financial transactions, e.g. telephone charges, food and beverage revenue, and posting credit card charges.</li>
</ul>
<div></div><div><b>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</b></div>
<ul><li>Previous experience as a hotel Front Desk Agent preferred</li>
<li>Excellent communication and organizational skills.</li>
<li>Ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.</li>
<li>Must be familiar with a computer operation</li>
<li>Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.</li>
<li>Ability to apply commonsense understanding to carry out instructions given.</li>
<li>Ability to comply in standardized situations with only occasional or no variables.</li>
<li>Must have excellent customer service skills.</li>
<li>Must be disciplined, manage time well and able to work independently without supervision.</li>
</ul>
<div><br>
<b>PHYSICAL DEMANDS:</b></div>
<ul><li>While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.</li>
<li>May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.</li>
<li>Must be capable of effectively using close vision, distance vision, and color vision.</li>
<li>Able to operate in mentally and physically stressful situations</li>
<li>Must be able to work the overnight hours beginning (10:00-11:00 pm) and maintain alertness and attentiveness for a minimum of eight (8) hours).</li>
</ul>
<div><br>
<b>QUALIFICATION STANDARDS:</b></div>
<ul><li>High school education or equivalent is required. Some college preferred.</li>
<li>Six (6) months related experience or training preferred.</li>
<li>Must be able to work in team environment, but will most often work independently on shift.</li>
</ul>
<div><br>
<b>EEO Employer</b></div></div>

Night Auditor

Millennium Madinah Airport

<div><p>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

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