hotel receptionist

CG Global Pvt. Ltd.

This is a full-time on-site role for a Hotel Receptionist at LOKAL Rooms in DHA, Karachi. The Hotel Receptionist will be responsible for carrying out receptionist duties, managing reservations, maintaining phone etiquette, and ensuring effective communication with guests and staff on a daily basis.Your Role <ul><li>Ensure an excellent guest service experience from the point of arrival, throughout the duration of stay, to point of departure</li><li>Execute end-to-end check in and out procedures, make reservations and complete administrative tasks such as filing, key management and maintaining room bills ensuring prompt payments</li><li>Communicate with the housekeeping and maintenance departments to ensure prompt responses to guests needs</li><li>Address guests' queries and concerns and resolve issues in a timely manner</li><li>Monitor and update daily reports and files and other records requested by management</li><li>Assist in planning hotel events, meetings and in-house staff engagement activities or special projects, as required</li><li>Follow security and safety standards at all times</li></ul>Your Expertise<ul><li>2+ year experience in front desk office, reservations or guest relations department of a hotel / guesthouse/ club/ resort is preferred</li><li>Good interpersonal skills and communication across all levels</li><li>Excellent organizational and multitasking abilities</li><li>Customer service orientation and problem-solving skills</li><li>Proficiency in MS Office and booking systems</li><li>Diploma or certification in Hotel Management or related field</li></ul>Location: DHA Phase 7 Ext., KarachiJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>Please mention current salary (Must).</li><li>Please mention expected salary (Must).</li><li>Are you comfortable commuting to DHA Phase 7 Ext. daily for work?</li></ul>Experience:<ul><li>hotel receptionist: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Hotel Receptionist

Holiday Inn Express and Suites

Holiday Inn Express and Suites is looking for a Receptionist to join our team!Responsibilities:<ul><li>Greet and welcome guests, visitors, and other persons in the hotel as important members of the team.</li><li>Answer a multi-line phone system in a timely manner.</li><li>Greet and welcome guests as they enter the hotel according to the IGH Guidelines.</li><li>Perform general office support tasks such as filing, photocopying, faxing, scanning, etc.</li><li>Assist in maintaining a neat and organized environment.</li><li>Provide support to guests as they enter the hotel.</li><li>Assist in maintaining a clean and orderly environment.</li><li>Other duties as assigned by management.</li></ul>Qualifications:<ul><li>Weekend and afternoon availability required.</li><li>High School Diploma or equivalent preferred.</li><li>Previous hotel experience preferred.</li><li>Must possess excellent organizational skills with the ability to prioritize multiple tasks simultaneously with a high level of attention to detail and accuracy.</li><li>Must possess the ability to be flexible with changing demands on work schedule.</li><li>Must be able to effectively communicate with other employees and management.</li></ul>Pay: $13.00 - $14.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Work Location: In person

Americinn

Job Overview: We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we would love to hear from you.Duties: - Greet and welcome guests in a warm and friendly manner - Answer phone calls and direct them to the appropriate department or individual - Assist guests with check-in and check-out processes - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns with professionalism and empathy - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfactionSkills: - Proficiency in operating phone systems and other office equipment - Knowledge of hotel management software is a plus - Excellent customer service and interpersonal skills - Strong organizational skills with attention to detail - Ability to multitask and prioritize tasks effectively - Bilingual skills (English/Spanish) preferred but not required - Previous experience in guest relations or hospitality management is a plus - Familiarity with night audit procedures is an advantage - Demonstrated phone etiquette and professional communication skillsJoin our team as a Front Desk Receptionist and be part of creating memorable experiences for our guests. Apply today!Job Type: Part-timePay: From $9.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Ability to Relocate:<ul><li>Mauston, WI 53948: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Hotel Front Desk Receptionist

TownePlace Suites by Marriott Pier Park

We are looking for an AM Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li><li>Work a PM shift from 7a-3p</li><li>Fold linen during downtime</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like FOSSE.</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Degree in hotel management is a plus</li></ul>Job Type: Full-timePay: From $17.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Hospitality: 1 year (Required)</li></ul>Work Location: In person

AM Front Desk Clerk

Spark Residence L.L.C

Hotel receptionist job description and duties<ul><li>Greet, welcome, and check in new guests</li><li>Inform guests of policies during the check-in process</li><li>Answer calls and direct calls to appropriate parties</li><li>Relay information to guests, such as hotel rates, services, hours</li><li>Make reservations, confirm reservations, and cancel reservations if needed</li><li>Ensure guests are in appropriate rooms</li><li>Answer all guest questions</li><li>Field guest requests and relay to appropriate parties</li><li>Verify guests&rsquo; payment methods</li><li>Deliver room keys, give guests directions to their rooms</li><li>Maintain records of guest room bookings</li><li>compute guests&rsquo; bills and post charges</li><li>Accommodate guests with extra pillows, cots, toiletries</li><li>Send messages to guests</li><li>Pick up mail, packages, and documents for guests</li><li>Field guest requests both in-person and by phone</li><li>Tell guests about local services, attractions, and dining options</li><li>Meet with housekeeping staff regularly</li><li>Create incident reports, daily activity logs, or other documents requested by management</li><li>Book and schedule conference rooms</li><li>Help with administrative and clerical tasks as needed</li><li>Maintain a positive attitude at all times</li><li>Help guests access the internet and WIFI</li><li>Go over all guest payments and charges during check-in and check-out as needed</li><li>Process credit cards and accept cash</li><li>Tell housekeeping when clients vacate rooms</li><li>Monitor guest&rsquo;s visitors to the hotel</li><li>Enforce hotel rules and regulations</li><li>Alert management of any wrongdoing or guest misconduct</li><li>Report emergencies to the authorities</li><li>Keep an orderly front desk and reception area</li><li>Have you graduated from high school or have their GED</li><li>Possess strong customer relations experience</li><li>Have you worked in the hospitality industry before or worked with guests in some capacity</li><li>Be proficient in Microsoft Office, Excel</li><li>Understand the booking and payment systems most hotels use, or be willing to learn</li><li>Possess strong mathematics skills</li><li>Possess administrative skills</li><li>Possess above-average writing and verbal skills</li><li>Be fluent in English and Arabic</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Front Desk Receptionist (Arabic Speaking Male)

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
About the role:
<div><div>The Front Desk Receptionist welcomes guests to the property , providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus r esponding to a wide variety of guest requests , assessing guest needs , adding personal recommendations , and align ing with Four Seasons service standards . This role is part of the Front Desk , reporting into the Front Desk Manager. 
</div><div>What you will do: 
</div><div><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
</li><li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, et c.
</li><li>Responds to all guest requests in an accurate and timely manner. Interaction s with guest will be in person and by phone;
</li><li>Resolves guest complaints , and find opportunities to recognize and personalize the service
</li><li>experience for all guests 
</li></ul></div><div>What you bring :
</div><div><ul><li>One + years e xperience working within a luxury hotel or similar environment is considered an asset
</li><li>Excellent interpersonal skills and communication skills
</li><li>Cross cultural sensitivity, and customer service orientation
</li><li>Guest centricity and understanding the importance of guest&rsquo;s preferences . 
</li></ul></div></div> 
What we offer: 
<div> 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals 
</li></ul></div>Schedule &amp; Hours:
<ul><li>Full Time (8hrs)</li></ul></div>

Front Desk Agent

IZIL Beauty

Job description:Job Title: Spa ReceptionistDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerRole OverviewThe Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome,handling reservations, and ensuring a seamless guest experience. This role requires strong customerservice skills, organization, and the ability to manage administrative tasks efficiently. The SpaThe receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstandingclient experience.Key ResponsibilitiesGuest Relations &amp; Customer Service Greet clients warmly and confirm their scheduled treatments or services. Provide guidance on spa procedures and answer client inquiries in a professional manner. Inform clients about promotions, discounts, and new beauty products available. Obtain and document guest feedback regarding treatments and overall experience. Assist in resolving customer complaints and escalate issues as needed.Front Desk &amp; Administrative Duties Open and close the spa at designated times. Maintain a clean and organized reception area. Handle incoming calls, provide accurate information, and confirm appointments. Manage the visitor register to track daily spa visitors. Schedule and update client appointments, ensuring smooth workflow for service providers. Notify spa staff of last-minute cancellations or walk-in clients. Maintain an up-to-date register of loyal and long-term clients.Spa ReceptionistFinancial &amp; Inventory Management Process client payments for services and products. Handle petty cash requests and deposits as needed. Ensure proper handover of cash, client records, and shift reports before leaving work. Check inventory levels and place orders with the Inventory Controller when necessary.Marketing &amp; Promotions Assist in developing and implementing promotional events to attract new clients. Educate clients on beauty products and recommend suitable treatments based on their needs. Promote available spa services and loyalty programs to enhance customer engagement.Compliance &amp; Team Collaboration Attend and actively participate in staff meetings and training sessions. Maintain punctuality for appointments, meetings, and team functions. Adhere to company grooming and uniform standards. Follow standard operating procedures (SOP) and ensure compliance with company policies.Qualifications &amp; ExperienceEducation &amp; Certifications High school diploma or equivalent (additional qualifications in hospitality or administrationare a plus). Knowledge of spa or wellness services is an advantage.Skills &amp; Competencies Strong interpersonal and communication skills. Excellent organizational and time management abilities. Ability to multitask and work efficiently under pressure. Proficiency in using appointment booking software and Microsoft Office applications.Spa Receptionist Self-motivated and able to work independently or as part of a team.Personal Attributes Positive Attitude: Approachable and friendly demeanor. Customer-Focused: Passion for delivering high-quality service. Adaptability: Ability to respond to different work situations effectively. Professionalism: High grooming and presentation standards. Team Player: Works collaboratively with colleagues to ensure smooth operations.Why Join Us?As a Spa Receptionist, you will play a crucial role in creating a welcoming and relaxing environmentfor clients. This role offers opportunities for professional growth, teamwork, and contributing to aluxury spa experience. If you have a passion for customer service and organization, we invite you tobe part of our team.This job description outlines the key responsibilities and expectations for the Spa Receptionist role.Additional duties may be assigned based on business needsPay: AED4,000.00 per monthLanguage:<ul><li>Must Be Arabic Speaker (Preferred)</li></ul>Work Location: In person

Spa Receptionist - Female

Search 900+ Hotel receptionist jobs near you this June. New roles added regularly across leading industries. Apply today.

900 hotel receptionist jobs Near Me

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Hotel Receptionist

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Front Desk Receptionist (Arabic Speaking Male)

Front Desk Agent

Spa Receptionist - Female