hotel receptionist

viola hotel apt

<ul><li>Greeting and Welcoming Guests: Act as the first point of contact, providing a friendly and professional welcome.</li><li>Answering Inquiries: Provide information about hotel services, amenities, local attractions, and directions.</li><li>Handling Complaints: Address guest issues and concerns in a timely and professional manner, escalating to supervisors when necessary.</li><li>Providing Local Information: Offer recommendations for restaurants, transport, and other local services to enhance guest experiences.</li></ul>Front Desk Operations &amp; Administration<ul><li>Check-in/Check-out: Process guest check-ins, assign rooms, issue keys, and manage the check-out process.</li><li>Reservation Management: Handle room reservations made via phone, email, or online systems and make necessary changes.</li><li>Payment Processing: Take payments for bills, process credit card information, and maintain accurate financial records.</li><li>Record Keeping: Maintain accurate guest records, booking details, and other administrative documentation.</li><li>Using Systems: Operate hotel management software, multi-line phone systems, and other office equipment.</li></ul>Collaboration &amp; Problem-Solving<ul><li>Liaising with Other Departments: Work with housekeeping, room service, and other teams to ensure guest requests are met and issues are resolved.</li><li>Escalating Issues: Refer complex or critical guest concerns to supervisors or appropriate departments for resolution.</li><li>Maintaining the Front Desk: Ensure the front desk area is clean, organized, and welcoming at all times.</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthWork Location: In person

Hotel Receptionist

Fakhruddin Integrated Services

The Hotel Receptionist is responsible for welcoming guests, handling check-in and check-out procedures, managing reservations, and providing excellent customer service to ensure a pleasant guest experience.Key Responsibilities:<ul><li>Greet and welcome guests in a professional and friendly manner</li><li>Handle check-in and check-out procedures efficiently</li><li>Manage room reservations and update booking systems</li><li>Answer phone calls and respond to guest inquiries</li><li>Provide information about hotel services, facilities, and local attractions</li><li>Handle guest complaints and resolve issues promptly</li><li>Coordinate with housekeeping and other departments</li><li>Maintain accurate records of guests and payments</li><li>Ensure the reception area is clean and presentable</li></ul>Job Types: Full-time, PermanentPay: AED3,200.00 - AED3,400.00 per month

Hotel Receptionist (Opera)

SAFIR DOHA HOTEL

Job Title: Receptionist / Front Office Agent Location: Doha, Qatar Company: Safir Doha Hotel Job Type: Full-TimeJob DescriptionSafir Doha Hotel is seeking a friendly, professional, and customer-oriented Receptionist / Front Office Agent to join our Front Office team. The successful candidate will be responsible for providing excellent guest service, ensuring smooth check-in and check-out procedures, and assisting guests with their inquiries to create a positive hotel experience.Key Responsibilities<ul><li>Greet and welcome guests in a professional and courteous manner.</li><li>Handle guest check-in and check-out procedures efficiently.</li><li>Manage reservations, room assignments, and guest requests.</li><li>Answer phone calls and respond to guest inquiries promptly.</li><li>Provide information about hotel facilities, services, and local attractions.</li><li>Coordinate with Housekeeping and other departments to ensure guest satisfaction.</li><li>Handle guest complaints and escalate issues when necessary.</li><li>Maintain accurate guest records and billing information in the hotel system.</li><li>Ensure the reception area is organized and presentable at all times.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s Degree in Hospitality Management or related field is preferred.</li><li>Minimum 1&ndash;2 years of experience in Front Office or customer service, preferably in the hospitality industry.</li><li>Good communication and interpersonal skills.</li><li>Presentable, friendly, and professional attitude.</li><li>Ability to work in rotational shifts, including weekends and holidays.</li><li>Knowledge of hotel reservation systems and Microsoft Office is an advantage.</li></ul>Preferred Qualifications<ul><li>Previous experience working in a hotel Front Office.</li><li>Knowledge of PMS systems (Opera or similar) is an advantage.</li><li>Multilingual skills are a plus.</li></ul>Job Type: Full-time

Receptionist

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

<div>Receptionist I Arabic Speaker
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist I Arabic Speaker

Hampton Inn St. Louis Southwest

We are looking for a Hotel Night Auditor to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Night Auditor's responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Hours 11P-7A (OVERNIGHT)Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li><li>Assist/start breakfast set up</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like Opera</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul>Pay: $17.50 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li><li>Overnight shift</li><li>Overtime</li><li>Weekends as needed</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel Experience: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Overnight Shift (Required)</li></ul>Ability to Relocate:<ul><li>Valley Park, MO 63088: Relocate before starting work (Required)</li></ul>Work Location: In person

Hotel Night Auditor

IHG Hotels & Resorts

<div>
 Do you picture yourself as a Night Receptionist cum Auditor?
 
 
 At Crowne Plaza Resort Salalah, our goal is to make business travel work&mdash;and that&rsquo;s where YOU come in. When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who take pride in their work and help our guests succeed.
 
 
 Set on 45 acres of lush tropical gardens with a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly suited for business travelers, meetings, and leisure guests.
 
 
 As a Night Receptionist cum Auditor, you will be responsible for delivering exceptional guest service during night shifts while ensuring accurate audit processes in line with IHG standards.
 
 
 A little taste of your day-to-day
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Welcome and assist guests during night hours, ensuring a warm and professional arrival and departure experience.
 </li>
 <li>
 Carry out accurate night audit procedures and reconcile daily transactions.
 </li>
 <li>
 Prepare financial and operational reports in line with hotel standards.
 </li>
 <li>
 Handle guest inquiries, requests, and concerns efficiently and courteously.
 </li>
 <li>
 Ensure compliance with IHG brand standards, safety, and security procedures.
 </li>
 <li>
 Coordinate with other departments to ensure smooth overnight operations.
 
 
 </li>
 </ul>
 What do we need from you?
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s Degree in Hospitality Management, Hotel Administration, Business Administration, or a related field
 </li>
 <li>
 Previous experience in a Front Office or Night Audit role within a hotel environment
 </li>
 <li>
 Strong numerical skills and attention to detail
 </li>
 <li>
 Excellent communication skills in English (additional languages are an advantage)
 </li>
 <li>
 Ability to work independently and responsibly during night shifts
 </li>
 <li>
 Knowledge of hotel PMS systems (Opera knowledge is an advantage)
 </li>
 <li>
 Professional appearance with a strong guest-focused attitude
 
 
 </li>
 </ul>
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Night Receptionist cum Auditor

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3372 hotel receptionist jobs Near Me

Hotel Receptionist

Hotel Receptionist (Opera)

Receptionist

Receptionist

Receptionist I Arabic Speaker

Hotel Night Auditor

Night Receptionist cum Auditor