hotel receptionist

LE WANA HOTEL L.L.C

<ul><li>Greet and welcome guests with a warm, friendly demeanor, ensuring a positive first impression of the hotel.</li><li>Handle check-in and check-out processes efficiently, managing guest records and processing payments accurately.</li><li>Provide detailed information about the hotel’s services, amenities, and local attractions to enhance guest experiences.</li><li>Resolve guest inquiries and complaints promptly and professionally, turning potential issues into positive experiences.</li></ul>

HOTEL RECEPTIONIST

Scalious

Position: Male Hotel Receptionist Project: Parkridge Murree Location: Main Murree Expressway, Murree Job Type: Full-Time Industry: Hospitality / Hotel &amp; ResortJob OverviewParkridge Murree is seeking a professional, well-presented, and confident Male Hotel Receptionist to join our hospitality team. The ideal candidate will be responsible for managing front desk operations while ensuring a warm, efficient, and high-quality guest experience.Candidates must be willing to live on the project. Murree residential candidates are highly preferred.Key Responsibilities<ul><li>Welcome guests courteously and manage check-in and check-out procedures.</li><li>Handle reservations, guest inquiries, and room allocations efficiently.</li><li>Manage incoming calls, WhatsApp messages, and basic email communication.</li><li>Coordinate with housekeeping, maintenance, and management for guest needs.</li><li>Maintain guest records, booking registers, and front desk documentation.</li><li>Handle billing, payments, and basic cash handling when required.</li><li>Ensure cleanliness, organization, and professional presentation of the reception area.</li><li>Resolve guest concerns promptly and escalate issues when necessary.</li><li>Follow hotel SOPs, service standards, and confidentiality policies at all times.</li></ul>Eligibility &amp; Qualifications<ul><li>Bachelor&rsquo;s degree or Hotel Management Diploma preferred.</li><li>Minimum 1&ndash;2 years of experience as a hotel receptionist, front desk officer, or customer service executive.</li><li>Prior experience in hotels, resorts, or hospitality industry is a strong advantage.</li><li>Must be willing to reside on-site; Murree residents will be given preference.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Professional appearance with a guest-oriented mindset.</li><li>Strong organizational and multitasking abilities.</li><li>Basic computer skills (MS Office, hotel booking systems, WhatsApp handling).</li><li>Ability to remain calm and professional in a fast-paced hospitality environment.</li></ul>Work Location<ul><li>In person &ndash; Parkridge Murree, Main Murree Expressway</li></ul>How to ApplyPlease send your CV to: parkridge.pk@gmail.comJob Type: Full-timeApplication Question(s):<ul><li>Are you currently residing in Murree, or are you willing to live on-site at the Parkridge Murree project?</li><li>Do you have prior experience working as a hotel receptionist or in a hospitality front desk role?</li><li>Do you hold a Bachelor&rsquo;s degree or a Hotel Management Diploma?</li></ul>Work Location: In person

Male Hotel Receptionist - Hotel Management

Volante Life

Join our exclusive residential community as a Receptionist with a background in the hotel industry. We are seeking a professional individual with excellent interpersonal skills to be the first point of contact for our residents. If you have a proven track record in providing top-notch service and maintaining a welcoming atmosphere, we invite you to apply!Requirements:- Proven experience as a receptionist, preferably in a hotel or in private residential setting- Strong communication skills and a friendly demeanor- Ability to handle resident inquiries and requests with tact and efficiency- Proficiency in basic office software and management tools- Attention to detail and a proactive approach to problem-solving- Commitment to maintaining confidentiality and privacy of residentsResponsibilities:- Welcome residents and guests with a warm and courteous demeanor- Manage incoming calls, emails, and inquiries from residents- Assist with resident requests and coordinate services as needed- Maintain organized records of resident communications and requests- Collaborate with property management to ensure smooth daily operations- Uphold the privacy and security standards of the residential communityJob Type: Full-timeExperience:<ul><li>Hotel Receptionist: 2 years (Preferred)</li></ul>

Receptionist/Concierge

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist

HireOn

<div>
 
 Position:
 
 Receptionist - Guest Relations
 
 
 
 Location: Gulberg and Johar Town branches, Lahore
 
 
 
 We are looking for a
 
 
 presentable and client focused
 
 
 Receptionist to join our hotel in Gulberg. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out process, and excellent guest service throughout their stay.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome guests with a friendly and elite attitude.
 </li>
 <li>
 Manage check-ins, check-outs, and room reservations efficiently.
 </li>
 <li>
 Handle guest inquiries, complaints, and requests promptly.
 </li>
 <li>
 Maintain records, update bookings, and coordinate with housekeeping and management.
 </li>
 <li>
 Manage phone calls, emails, and messages courteously and professionally.
 </li>
 <li>
 Ensure the reception area is tidy, organized, and presentable at all times.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Presentable, polite, and confident personality.
 </li>
 <li>
 Freshers are encouraged, can be taken as part-time
 
 
 </li>
 </ul>
 Skills: interpersonal skills,management,communication,media &amp; entertainment,branding
</div>

Receptionist - Guest Relations

Holiday Inn

<div>Female Health Club Receptionist

Are you friendly, well-presented, and passionate about guest service and wellness? We are looking for a Female Health Club Receptionist who will be the welcoming face of our health club, ensuring a smooth, professional, and pleasant experience for members and guests.

A little taste of your day-to-day: 
Every day is different, but you&rsquo;ll mostly be:
<ul>
<li>Welcoming members and guests warmly and assisting with check-ins and general inquiries.</li>
<li>Managing appointments, fitness class schedules, and membership registrations accurately.</li>
<li>Handling phone calls, emails, and walk-in queries related to health club facilities and services.</li>
<li>Coordinating closely with fitness instructors, therapists, and supervisors for smooth daily operations.</li>
<li>Maintaining accurate records, attendance logs, and member information.</li>
<li>Handling basic cash and card transactions, receipts, and billing queries as required.</li>
<li>Ensuring the reception area is clean, organized, and professionally presented at all times.</li>
<li>Promoting health club services, memberships, and ongoing offers in a courteous manner.</li>
<li>Adhering to hotel standards, guest confidentiality, and health &amp; safety guidelines.</li>
</ul>
What we need from you:
<ul>
<li>Previous experience as a Receptionist, preferably in a health club, spa, gym, or hotel environment.</li>
<li>Excellent communication and customer service skills.</li>
<li>Good command of English; Arabic language will be an advantage.</li>
<li>Basic computer knowledge and familiarity with booking or POS systems.</li>
<li>Well-groomed, professional appearance with a positive attitude.</li>
<li>Ability to multitask and remain calm in a fast-paced environment.</li>
<li>Flexibility to work shifts, weekends, and public holidays.</li>
</ul>
At IHG&reg;, we believe our people bring True Hospitality to life. Join our wellness team and be part of a supportive, inclusive environment where your service makes a meaningful difference to every guest and member experience.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Female Health Club Receptionist

<div>Front Office Host (Receptionist)
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Host (Receptionist)

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