hotel receptionist

Hilton

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 A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
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 Achieve positive outcomes from Guest queries in a timely and efficient manner
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 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
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 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
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 Demonstrate a high level of customer service at all times
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 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
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 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
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 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
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 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
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 Comply with hotel security, fire regulations and all health and safety legislation
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 Act in accordance with policies and procedures when working with front of house equipment and property management systems
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 Follow company brand standards
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 Assist other departments, as necessary
 
 
 
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 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
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 Previous experience in a customer-focused industry
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 Completed high school certificate or equivalent
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 Positive attitude and good communication skills
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 Commitment to delivering a high level of customer service
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 Excellent grooming standards
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 Ability to work on your own and as part of a team
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 Competent level of IT proficiency
 
 
 
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 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
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 Previous experience in cash handling
 
 
 
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 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 DoubleTree by Hilton Fujairah City
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Doubletree by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
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Front Desk Receptionist

Salon & Day Spa

Now Hiring: Receptionist (Full or Part-Time) &ndash; Heaven on Earth Salon &amp; Day SpaHeaven on Earth Salon &amp; Day Spa has been a local favorite for over 30 years on the island of Oahu, with two locations in Honolulu and Waikiki. We are currently seeking a friendly, reliable front desk receptionist to join our team at the Waikiki location.Responsibilities include:<ul><li>Answering phones and scheduling appointments</li><li>Checking clients in/out and processing payments</li><li>Performing laundry duties from spa services</li><li>Assisting with inventory counts</li><li>Light opening/closing cleaning tasks</li></ul>Ideal candidates will have:<ul><li>A positive attitude and strong customer service skills</li><li>Mid-level computer knowledge (our booking software is straightforward but essential!)</li><li>The ability to multi-task in a fast-paced environment, it can get busy with multiple guests checking in/out at the same time.</li></ul>Bonus: If you&rsquo;re licensed in esthetics, massage, or nails, we welcome dual-role applicants who can also perform spa services!Perks:<ul><li>Discounts on spa services &amp; products</li><li>Free employee parking at the hotel</li></ul>If you love the beauty &amp; wellness industry, enjoy helping people feel their best, and are ready to be part of a warm and welcoming team &mdash; we&rsquo;d love to hear from you!To apply, send your resume and availability to Marielle 808-780-3339 or stop by either location. Mahalo!Job Types: Full-time, Part-timePay: $16.00 - $18.00 per hourWork Location: In person

HOTEL DAY SPA Front Desk Receptionist

Howard Johnson Las Vegas

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like Opera Cloud.</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Degree in hotel management is a plus</li></ul>Job Type: Full-timePay: $16.00 - $18.25 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Las Vegas, NV 89109 (Required)</li></ul>Ability to Relocate:<ul><li>Las Vegas, NV 89109: Relocate before starting work (Required)</li></ul>Work Location: In person

Front Desk Clerk

Cobblestone Inn & Suites

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul>Job Types: Full-time, Part-timePay: $12.50 - $13.50 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Front Desk Associate

Noir KSA

&gt;&gt;&gt; PLEASE DO NOT APPLY IF YOU ARE NOT WILLING TO RELOCATE* TO RIYADH, SAUDI ARABIA &lt;&lt;&lt;*Documentation and relocation arrangement will be done by our companyJob Title: Receptionist / HostessSalary: QAR 3,000 - QAR 4,000 (Based on knowledge and experience) PLUS company provided shared accommodation, to and from work transportation, and 1 duty mealPlace of Work: Riyadh, Saudi ArabiaJob Summary: The Female Receptionist / Hostess is the elegant ambassador and focal point of our luxury cafe. This role is paramount in creating a sophisticated first impression by managing the guest experience from arrival to departure. The ideal candidate will seamlessly handle reservations, control the dining flow, and maintain the impeccable standards of service and presentation expected in Riyadh's premium hospitality sector.Responsibilities:<ul><li>Offer an exceptionally warm, elegant, and professional welcome and farewell to all guests, managing the initial impression of the cafe.</li><li>Efficiently manage the cafe's table reservations and digital waitlist system to optimize seating and minimize guest waiting times.</li><li>Answer all guest inquiries with polished professional etiquette, accurately handling booking inquiries and special requests.</li><li>Maintain an immaculate and well-organized appearance of the reception area, entrance, and waiting lounge at all times.</li><li>Control the seating flow of the dining area, ensuring an even distribution of tables among the service staff.</li><li>Proactively identify and address basic guest concerns related to seating or reservations, maintaining composure under pressure.</li><li>Act as a knowledgeable brand and menu ambassador, providing accurate information on promotions, specials, and retail items.</li><li>Assist the management team with light administrative duties, including preparing daily reservation sheets and filing guest correspondence.</li><li>Ensure a consistent, impeccable standard of personal grooming and professional presentation that aligns with the luxury brand image.</li><li>Communicate effectively with the Host and Service teams regarding VIP arrivals, large groups, or special occasions to ensure seamless service.</li></ul>Requirements:<ul><li>A minimum of 1 year experience in a high-profile customer-facing role, such as a Hostess, Customer Service, Receptionist, or in luxury retail/hotel front office. Must possess an impeccable, elegant presentation and professional demeanor.</li><li>Exceptional interpersonal and communication skills with polished telephone and email etiquette. Proficiency in managing digital reservation systems and multi-tasking in a fast-paced environment is essential.</li><li>Fluency in English is mandatory for serving the diverse international clientele. Proficiency in Arabic is highly preferred and will be viewed as a significant asset for local guest interaction.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>In which country are you currently located?</li><li>Which country are you from? (Nationality)</li><li>What is your age now? / How old are you?</li><li>What is your height? / How tall are you?</li><li>If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia? Yes or No?</li><li>If selected for this role, after how many days can you join our company?</li><li>NOTICE: The salary for this role is from QAR 3,000 to QAR 4,000 (based on knowledge and experience) plus SHARED accommodation, transportation, and 1 duty meal. Proceed if you accept.</li></ul>Work Location: In person

HOSTESS / RECEPTIONIST (For a cafe in Riyadh, KSA)

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite &mdash; and it&rsquo;s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.
 
 
 
 Beverly Wilshire a Four Seasons Hotel
 
 
 
 
 Front Desk Agent
 
 
 
 
 Full-time
 
 
 
 The Beverly Wilshire a Four Seasons Hotel is looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Front Desk Agent reports to the Assistant Director of Rooms. Work authorization for the location is required.
 
 
 
 Join Our Team
 
 
 
 Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.
 
 
 Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.
 
 
 Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine&rsquo;s 100 Best Companies to work for since 1998.
 
 
 
 Join a Diverse And Talented Team
 
 
 
 Beverly Wilshire, A Four Seasons Hotel, is one of a kind - unique in the city, and possibly the world.
 
 
 At the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe.
 
 
 Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.
 
 
 
 Front Desk Receptionist
 
 
 
 Beverly Wilshire, A Four Seasons Hotel, is seeking a highly motivated and service-minded individual to join Front Office Team.
 
 
 The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
 
 
 Candidate is preferred to have previous experience in a luxury, fast paced environment. Availability to work overnight shifts required. Candidate must have authorization to work in the United States.
 
 
 
 Preferred Qualifications And Skills
 
 
 
 We are looking for individuals with high organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts including overnight, holidays and weekends.
 
 
 What to Expect: You Will&hellip;
 
 
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 Be part of a cohesive team with opportunities to build a successful career with global potential
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 Have access to a robust benefit plan
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 Have the opportunity to engage in diverse and challenging work
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 Derive a sense of pride in work well done
 
 
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 Hourly Rate
 
 
 
 First 9 months: $26.44 (80% of contract rate)
 
 
 Next 9 months: $29.74 (90% of contract rate)
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
 
 
 Learn more about what it is like to work at Four Seasons &ndash; visit us:
 
 
 http://jobs.fourseasons.com
 
 
 http://www.linkedin.com/company/four-seasons-hotels-and-resorts
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Front Desk Agent

Projects Access and Scaffolding

Female Front Office Receptionist (Arabic Speaker) &ndash; 5-Star ResortWe are looking for a polished, charismatic, and highly professional Female Arabic-speaking Receptionist to join our prestigious 5-star resort. In this role, you are not just an employee&mdash;you are the ambassador of the brand. You will be responsible for creating a seamless and memorable arrival and departure experience for high-profile guests. Fluency in Arabic and expert-level proficiency in Opera PMS are essential to ensure smooth operations and personalized service.Key Responsibilities<ul><li>Luxury Guest Journey: Execute flawless check-in and check-out experiences for guests, ensuring all procedures are handled with efficiency, accuracy, and a warm, personalized touch using the Opera PMS.</li><li>Guest Relations: Act as the first point of contact for VIPs and repeat guests; anticipate their needs, handle special requests, and ensure their stay exceeds expectations.</li><li>Communication: Answer and manage phone calls with exceptional etiquette, taking detailed messages and handling inquiries in both Arabic and English.</li><li>Reservation Management: Manage room assignments, upgrades, and special requests within the Opera system. Coordinate with housekeeping and concierge teams to ensure room readiness.</li><li>Payment &amp; Billing: Handle foreign currency, process secure payments, post charges, and settle guest accounts accurately.</li><li>Problem Solving: Address and resolve guest complaints or issues immediately and diplomatically, ensuring guest satisfaction and reporting incidents to management.</li></ul>Qualifications &amp; Requirements<ul><li>Language: Native or fluent Arabic speaker (essential for dealing with Arabic-speaking VIP guests) with strong proficiency in English.</li><li>Gender: Female (as per company specification).</li><li>Software: Must have advanced, hands-on experience with Opera PMS (Property Management System). Proficiency in MS Office is required.</li><li>Experience: Minimum of [1-2] years of experience in a Front Office role within a 4-star or 5-star hotel/resort environment.</li></ul>Eligible and interested candidates, Please apply.Job Type: Full-timeJob Type: Full-timePay: BD250.000 - BD300.000 per monthWork Location: In person

Female Front Office Receptionist (Arabic Speaker)

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