hotel reservation agent

Fairmont Hotels & Resorts

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 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success.
 
 
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 Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system
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 Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism
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 Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests
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 Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences
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 Analyze booking patterns and guest preferences to support revenue optimization initiatives
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 Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions
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 Maintain organized records and documentation to ensure data integrity and compliance with company policies
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 Identify opportunities to upsell services and packages while remaining transparent about offerings
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 Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality
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 Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed
 
 
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 </ul>
 
 Qualifications
 
 
 
 Required Skills &amp; Experience:
 
 
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 Previous experience in a reservations, customer service, or hospitality role (preferred but not required for motivated candidates)
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 Strong listening and interpersonal skills with the ability to build rapport with diverse guests
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 Excellent verbal communication skills in English; additional language proficiency is a valuable asset
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 Proficiency with computer systems and reservation management software
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 Exceptional attention to detail and accuracy in data entry and record-keeping
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 Ability to multitask effectively and prioritize in a high-volume environment
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 Strong problem-solving skills with a proactive approach to resolving issues
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 Demonstrated ability to work collaboratively within a team structure
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 Flexibility to adapt to changing circumstances and learn new processes quickly
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 Goal-oriented mindset with a commitment to achieving performance targets
 
 
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 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Reservations Agent

Careers In Travel | Destination Planners

<div>
 
 About Us
 
 
 
 We are a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision.
 
 
 
 Job Description
 
 
 
 We are seeking a dependable, entry-level
 
 Online Hotel Reservationist
 
 to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
 
 
 
 Key Responsibilities
 
 
 
 Search and recommend hotel accommodations based on client preferences and travel dates
 
 
 Assist with quoting, reserving, and confirming hotel stays
 
 
 Coordinate with hotel partners to secure the best available options
 
 
 Track reservation details, deadlines, and changes
 
 
 Provide outstanding support and timely follow-up to clients
 
 
 Maintain accurate booking records and client preferences
 
 
 
 Qualifications
 
 
 
 High attention to detail and customer service mindset
 
 
 Comfortable working with email and online booking systems
 
 
 Good communication and organizational skills
 
 
 Ability to work independently and follow provided training
 
 
 
 No Prior Travel Or Hospitality Experience Required&mdash;training Included
 
 
 
 Enthusiasm for travel is a plus
 
 
 
 What We Offer
 
 
 
 100% remote, flexible work schedule
 
 
 Personalized onboarding and ongoing mentorship
 
 
 Entry-level position with income potential based on project and performance contributions
 
 
 Access to exclusive hotel rates and travel perks after training
 
 
 Opportunities for advancement into planning or client-facing travel roles
 
 
 
 How To Apply
 
 
 
 If you&rsquo;re ready to start a flexible, rewarding role from home with a supportive travel team, we&rsquo;d love to meet you. Apply today to join Destination Knot and begin your journey in the travel industry!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Online- Hotel Reservationist/Entry Level

Orascom Hotels Management

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 Role Purpose:
 
 
 Responsible for handling individual booking inquiries, providing exceptional customer service to convert inquiries into confirmed reservations.
 
 
 Person Specification:
 
 
 &bull; Strong interpersonal skills
 
 
 &bull; Attention to detail
 
 
 &bull; Familiarity with hotel reservation software.
 
 
 Key Performance Indicators:
 
 
 &bull; Call handling time
 
 
 &bull; Booking accuracy
 
 
 &bull; Upselling success
 
 
 &bull; Customer satisfaction ratings
 
 
 &bull; Adherence to response time standards.
 
 
 Operational Focus Points:
 
 
 &bull; Prompt inquiry responses
 
 
 &bull; Accurate data entry
 
 
 &bull; Upselling room features
 
 
 &bull; Maintaining updated knowledge of hotel offerings
 
 
 &bull; Effective communication with other departments.
 
 
 
</div>

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.
 
 
 
 Job Description
 
 
 
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 Reservation Management: Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.
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 Communication Hub: Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.
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 Booking Process: Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.
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 Guest Assistance: Assist guests with inquiries, special requests, and provide information on hotel amenities. Ensure a personalized and memorable experience for each guest.
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 Collaboration with Departments: Work closely with various departments, including Sales, Front Desk, and Housekeeping, to coordinate guest requests, room assignments, and other requirements.
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 Communication Enhancement: Enhance communication strategies to streamline the reservation process and improve guest satisfaction. Provide clear and concise information to guests and internal teams.
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 Up-selling and Promotion: Identify opportunities for up-selling room categories, packages, and promotions to maximize revenue and enhance the guest experience.
 
 
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 </ul>
 
 Qualifications
 
 
 
 Tamayyaz Program is for Saudi Nationals Only.
 
 
 Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
 
 
 Basic English skills are a must.
 
 
 Strong passion for the Hospitality Field.
 
 
 Excellent interpersonal and communication skills.
 
 
 Is a team player that contributes to and proactively assists co-workers.
 
 
 Ability to work a flexible roster depending on departmental needs.
 
 
 Ability to focus attention on guest needs, always remaining calm and courteous.
 
 
 Additional Information
 
 
 Related Hospitality Experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Strong interpersonal and problem-solving abilities
 
 
 Fluency in English, additional languages are a plus
 
 
 *Remote Location*
</div>

Tamayyaz -Reservation Agent - Saudi Only

Aisle & Abroad

<div>
 
 Job Title: Remote Hotel Reservation Specialist
 
 
 
 Location:
 
 United States (Remote)
 
 
 
 About the Role:
 
 
 We are seeking detail-oriented, customer-focused individuals to assist clients with hotel reservations and vacation planning. This fully remote opportunity is ideal for professionals looking for flexibility while working in the travel industry. No prior travel experience is required &mdash; comprehensive training is provided.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients with researching and booking hotel accommodations
 </li>
 <li>
 Provide accurate information on pricing, amenities, and availability
 </li>
 <li>
 Communicate professionally via phone, email, and digital platforms
 </li>
 <li>
 Maintain organized client and booking records
 </li>
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 Participate in virtual training and team collaboration
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
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 Comfortable working independently in a remote environment
 </li>
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 Reliable internet connection and basic computer skills
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 Interest in travel, hospitality, or customer support
 
 
 
 
 
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 </ul>
 
 What We Offer:
 
 
 
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 100% remote work with flexible scheduling
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 Training, mentorship, and ongoing support
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 Travel discounts and industry perks
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 Performance-based income opportunities
 
 
 
 
 
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 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Hotel Reservation Specialist

<div>
 Position Overview
 
 
 We are looking for organized and customer-focused individuals to join our team as a Remote Travel Booking Specialist supporting hotel and resort reservations. In this role, you will assist clients with selecting accommodations, coordinating bookings, and ensuring all travel details are accurate and well-organized.
 
 
 This is an entry-level opportunity within the travel and hospitality space. No prior travel experience is required. Training and support are provided to help you get started.
 
 
 
 Key Responsibilities
 
 
 
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 Support clients in identifying hotel and resort options that match their travel preferences
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 Manage reservation requests and assist with confirming accommodations
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 Provide clear and timely communication regarding availability, amenities, and booking details
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 Verify travel information including dates, guest details, and special requests
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 Keep client records organized and up to date
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 Assist with pre-travel confirmations and post-stay follow-up when needed
 
 
 
 
 
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 </ul>
 
 Qualifications
 
 
 
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 Strong communication skills with a focus on customer service
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 Detail-oriented and able to manage multiple tasks
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 Comfortable using online tools and reservation systems
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 Self-motivated and able to work independently in a remote environment
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 Experience in customer service, hospitality, or administrative roles is a plus but not required
 
 
 
 
 
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 What We Offer
 
 
 
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 Guided onboarding and role-specific training
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 Access to booking systems and travel resources
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 Ongoing support and skill development
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 Flexible remote work environment
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 Team-oriented and supportive work culture
 
 
 
 
 
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 Ideal Candidate
 
 
 This role is a great fit for individuals interested in hospitality, travel coordination, or remote customer support, especially those looking to build experience in booking and reservations.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Travel Booking Specialist – Hotels & Resorts

<div>
 
 Job Title: Hotel Reservation Specialist
 
 
 
 Location:
 
 United States (Remote)
 
 
 
 About the Role:
 
 
 We are seeking detail-oriented, customer-focused individuals to assist clients with hotel reservations and vacation planning. This fully remote opportunity is ideal for professionals looking for flexibility while working in the travel industry. No prior travel experience is required &mdash; comprehensive training is provided.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients with researching and booking hotel accommodations
 </li>
 <li>
 Provide accurate information on pricing, amenities, and availability
 </li>
 <li>
 Communicate professionally via phone, email, and digital platforms
 </li>
 <li>
 Maintain organized client and booking records
 </li>
 <li>
 Participate in virtual training and team collaboration
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Comfortable working independently in a remote environment
 </li>
 <li>
 Reliable internet connection and basic computer skills
 </li>
 <li>
 Interest in travel, hospitality, or customer support
 
 
 
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 <ul>
 <li>
 100% remote work with flexible scheduling
 </li>
 <li>
 Training, mentorship, and ongoing support
 </li>
 <li>
 Travel discounts and industry perks
 </li>
 <li>
 Performance-based income opportunities
 
 
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Hotel Reservation Specialist | Remote

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4100 hotel reservation agent jobs Near Me

Reservations Agent

Online- Hotel Reservationist/Entry Level

Reservations Agent

Tamayyaz -Reservation Agent - Saudi Only

Remote Hotel Reservation Specialist

Remote Travel Booking Specialist – Hotels & Resorts

Hotel Reservation Specialist | Remote