hotel service manager

Al Deera Commercial Real Estate Company

<div>
 
 
 Hiring: Resident / Hotel Manager &ndash; 4&starf; Hotel
 
 
 
 
 
 
 
 Location:
 
 
 Doha
 
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Salary Package:
 
 
 15,000 &ndash; 20,000 QAR (Full Package)
 
 
 
 
 
 
 We are seeking an experienced
 
 Resident / Hotel Manager
 
 to oversee the daily operations of our 4-star property and ensure an exceptional guest experience. The ideal candidate is a hands-on leader with strong operational knowledge, excellent communication skills, and a passion for hospitality.
 
 
 
 Arabic speaking is a must, and candidates must hold a valid QID in Qatar.
 
 
 
 
 
 
 
 &nbsp;Key Responsibilities
 
 
 <ul>
 <li>
 Supervise daily hotel operations: Front Office, Housekeeping, F&amp;B, Security &amp; Maintenance.
 </li>
 <li>
 Ensure high levels of guest satisfaction; handle VIPs, complaints, and special requests professionally.
 </li>
 <li>
 Maintain service quality, cleanliness, and brand standards across all departments.
 </li>
 <li>
 Lead, motivate, and develop staff; support department heads in meeting targets.
 </li>
 <li>
 Assist in budgeting, forecasting, cost control, and revenue optimization.
 </li>
 <li>
 Oversee property maintenance, health &amp; safety compliance, and SOP implementation.
 </li>
 <li>
 Conduct regular inspections of rooms and public areas to maintain excellence.
 </li>
 </ul>
 
 
 
 
 
 &nbsp;Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).
 </li>
 <li>
 5+ years of hotel operations experience, including at least 2 years in a supervisory or management role.
 </li>
 <li>
 
 Fluent Arabic speaker (mandatory).
 
 </li>
 <li>
 
 Valid QID in Qatar is required.
 
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills.
 </li>
 <li>
 Knowledge of PMS systems and 4&starf;/5&starf; service standards.
 </li>
 <li>
 Ability to work flexible shifts, weekends, and holidays.
 </li>
 </ul>
 
 
 
 
 
 &nbsp;What We are Looking For
 
 
 <ul>
 <li>
 Guest-focused, professional, and approachable.
 </li>
 <li>
 Hands-on leader with high attention to detail.
 </li>
 <li>
 Strong organizational and team-building abilities.
 </li>
 <li>
 Reliable, driven, and committed to delivering exceptional hospitality.
 </li>
 </ul>
 
 
 
 
 
 &nbsp;How to Apply
 
 
 
 Please send your CV to
 
 Recruitment@aldeeragroup-qa.com
 
 or apply directly through LinkedIn.
 
</div>

Resident/ Hotel Manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Steps from the Prophet&rsquo;s Mosque, our Hotel will offer luxury accommodation for the city&rsquo;s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet&rsquo;s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.
About the Role
We are seeking a detail-oriented and commercially focused Core Manager to lead the Reservations function at Four Seasons Hotel Madinah . Reporting to the Commercial Director, you will be responsible for overseeing all reservation activities, ensuring accuracy, efficiency, and alignment with the hotel&rsquo;s revenue strategy. This role plays a key part in maximizing room revenue while delivering a seamless and professional booking experience for all guests.
What You Will Do
<ul><li>Lead and manage all Reservations operations , ensuring accurate and timely handling of individual, group, and corporate bookings.
</li><li>Supervise, train, and develop the Reservations team to ensure consistent service standards and operational excellence.
</li><li>Monitor room inventory, availability, and booking pace to support optimal occupancy and revenue performance.
</li><li>Ensure correct application of rates, packages, promotions, and reservation policies across all distribution channels.
</li><li>Collaborate closely with Revenue Management, Front Office, Sales, and Finance teams to align strategies and forecasts.
</li><li>Oversee reservation systems and ensure data accuracy, including guest profiles, preferences, and booking details.
</li><li>Handle complex or high-value reservations and ensure VIP and special requests are properly communicated and fulfilled.
</li><li>Prepare and analyze reservation reports, pickup trends, and forecasts for management review.
</li><li>Ensure compliance with Four Seasons standards, brand policies, and internal controls.
</li><li>Support pre-opening activities, system implementations, and process improvements as required.
</li></ul>What You Bring
<ul><li>High school diploma or equivalent required; diploma or degree in Hospitality Management, Business Administration, or a related field preferred.
</li><li>Proven experience as a Reservations Manager or in a senior reservations role within a luxury hotel or upscale hospitality environment.
</li><li>Strong understanding of reservation systems, distribution channels, and revenue principles.
</li><li>Excellent leadership, organizational, and communication skills.
</li><li>High attention to detail with strong analytical and problem-solving abilities.
</li><li>Ability to work in a fast-paced environment and manage multiple priorities effectively.
</li></ul>What We Offer
<ul><li>Competitive salary in a tax-free environment.
</li><li>Housing and transportation allowances.
</li><li>30 days of vacation plus public holidays.
</li><li>Complimentary meals and uniform cleaning.
</li><li>Medical and life insurance.
</li><li>Employee Assistance Program and worldwide complimentary room nights.
</li><li>Career growth and professional development opportunities.
</li></ul>Schedule &amp; Hours
This is a full-time role.
Localization
As part of our commitment to Saudization, we actively welcome applications from Saudi nationals. Join us in shaping the future of luxury hospitality in Madinah.</div>

Core (Reservation) Manager - Four Seasons Hotel Madinah (Saudi National)

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Steps from the Prophet&rsquo;s Mosque, our Hotel will offer luxury accommodation for the city&rsquo;s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet&rsquo;s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.
About the Role
We are seeking a service-driven and operationally strong Room Service Manager to lead In-Room Dining operations at Four Seasons Hotel Madinah . Reporting to the Director of Restaurant, you will be responsible for ensuring exceptional guest experiences through efficient service delivery, high-quality food presentation, and strict adherence to Four Seasons standards. This role plays a key part in maintaining consistency, service excellence, and operational efficiency within the In-Room Dining function.
What You Will Do
<ul><li>Lead and manage all In-Room Dining (Room Service) operations, ensuring seamless service and exceptional guest satisfaction.
</li><li>Ensure all room service orders are delivered accurately, promptly, and in line with Four Seasons service standards.
</li><li>Collaborate closely with Culinary, Stewarding, and Front Office teams to ensure smooth coordination and timely order execution.
</li><li>Develop and implement service standards, operating procedures, and quality controls for Room Service operations.
</li><li>Oversee staffing, scheduling, training, and performance management of the Room Service team.
</li><li>Monitor service quality, guest feedback, and service recovery efforts to continuously improve the guest experience.
</li><li>Ensure compliance with hygiene, food safety, and health &amp; safety standards, including HACCP and local regulations.
</li><li>Manage departmental budgets, cost controls, and inventory related to In-Room Dining operations.
</li><li>Support menu development and presentation in collaboration with the Executive Chef and F&amp;B leadership.
</li><li>Prepare operational reports, including sales performance, productivity, and service quality metrics.
</li><li>Lead pre-opening activities, special projects, and service enhancements related to In-Room Dining when required.
</li></ul>What You Bring
<ul><li>High school diploma or equivalent required; diploma or degree in Hospitality Management or a related field preferred.
</li><li>Proven experience as a Room Service Manager or similar leadership role within a luxury hotel or upscale hospitality environment.
</li><li>Strong knowledge of In-Room Dining operations, service standards, and guest expectations.
</li><li>Excellent leadership and team management skills with a hands-on service approach.
</li><li>Strong organizational and problem-solving abilities.
</li><li>Solid understanding of food safety, hygiene, and service compliance standards.
</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.
</li></ul>What We Offer
<ul><li>Competitive salary in a tax-free environment.
</li><li>Housing and transportation allowances.
</li><li>30 days of vacation plus public holidays.
</li><li>Complimentary meals and uniform cleaning.
</li><li>Medical and life insurance.
</li><li>Employee Assistance Program and worldwide complimentary room nights.
</li><li>Career growth and development opportunities.
</li></ul>Schedule &amp; Hours
This is a full-time role.
Localization
As part of our commitment to Saudization, we actively welcome applications from Saudi nationals. Join us in shaping the future of luxury hospitality in Madinah.</div>

In room Dining Manager - Four Seasons Hotel Madinah, Saudi Arabia

SFAI Qatar

<ul><li>Oversee and manage day-to-day hotel operational activities</li><li>Ensure smooth workflow and efficient use of resources</li><li>Supervise staff performance, duty allocation, and attendance</li><li>Monitor service quality and operational standards</li><li>Ensure compliance with safety, hygiene, and company policies</li><li>Manage inventory, materials, and operational requirements</li><li>Identify and resolve operational issues promptly</li><li>Maintain records, reports, and daily operational updates</li><li>Support management in improving efficiency and service delivery</li><li>Must have experience in above 3 star hotels</li></ul>Job Type: Full-timePay: QAR15,000.00 per monthEducation:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>hotel industry : 10 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>QID (Mandatory) (Preferred)</li></ul>

Hotel Manager - Operations

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Steps from the Prophet&rsquo;s Mosque, our Hotel will offer luxury accommodation for the city&rsquo;s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet&rsquo;s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.
About the Role
We are seeking a dedicated and passionate Guest Experience Manager to ensure the highest level of guest satisfaction at Four Seasons Hotel Madinah. Reporting directly to the Assistant Director of Rooms, you will oversee the Guest Experience team, focusing on enhancing the guest journey from arrival to departure. You will also collaborate with various departments to ensure seamless service delivery and to resolve guest concerns, ensuring a memorable stay for all.
What You Will Do
<ul><li>Lead the Guest Experience team in providing personalized service to guests and anticipating their needs to exceed expectations.
</li><li>Monitor and manage guest feedback, addressing concerns and ensuring high levels of satisfaction.
</li><li>Coordinate with other hotel departments, including Front Office, Housekeeping, and F&amp;B, to ensure seamless guest service.
</li><li>Develop and implement strategies to improve guest satisfaction and operational efficiency.
</li><li>Manage the guest arrival and departure process, ensuring it is efficient, welcoming, and seamless.
</li><li>Oversee special guest requests, VIP arrivals, and group arrivals, ensuring that their experience is exceptional.
</li><li>Analyze guest satisfaction reports, identify areas for improvement, and implement solutions to address guest concerns.
</li><li>Train and develop the Guest Experience team to maintain high service standards and foster a positive work environment.
</li><li>Prepare and present regular reports on guest feedback and team performance.
</li><li>Assist in the recruitment, training, and development of new staff members in the Guest Experience department.
</li></ul>What You Bring
<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred; high school diploma or equivalent required.
</li><li>Proven experience in a guest services or hospitality management role, ideally in a luxury hotel or high-end resort.
</li><li>Strong leadership and management skills with the ability to motivate and guide a diverse team.
</li><li>In-depth knowledge of guest services operations and guest satisfaction strategies.
</li><li>Excellent communication, problem-solving, and organizational skills.
</li><li>Ability to handle guest concerns professionally and efficiently while maintaining a calm and positive demeanor.
</li><li>Proficiency in hotel management software and Microsoft Office Suite (Excel, Word, PowerPoint).
</li></ul>What We Offer
<ul><li>Competitive salary.
</li><li>Housing and transportation allowances.
</li><li>30 days of vacation plus public holidays.
</li><li>Complimentary meals and uniform cleaning.
</li><li>Medical and life insurance.
</li><li>Employee Assistance Program and worldwide complimentary room nights.
</li><li>Opportunities for growth and development.
</li></ul>Schedule &amp; Hours
This is a full-time role.
Localization
As part of our commitment to Saudization, we actively welcome applications from Saudi nationals. Join us in shaping the future of luxury hospitality in Madinah.</div>

Guest Experience Manager - Four Seasons Hotel Madinah (Saudi National)

Inspire Management Training Center

We are seeking an In Villa Dining Manager to oversee and manage all in-villa dining services at a luxury hotel and resort property in Saudi Arabia. This role is responsible for delivering personalized, high-quality dining experiences to guests, ensuring seamless service, and maintaining the highest standards of luxury hospitality.Key Responsibilities<ul><li>Manage daily operations of in-villa dining services to guarantee guest satisfaction and service excellence.</li><li>Coordinate with kitchen, service staff, and other departments to ensure timely and accurate delivery.</li><li>Train and supervise in-villa dining staff to uphold brand standards and professionalism.</li><li>Handle guest requests, special dietary needs, and preferences with attention to detail.</li><li>Monitor inventory and ensure proper handling and storage of food and beverage items.</li><li>Develop and implement service procedures and policies specific to in-villa dining.</li><li>Address and resolve any guest complaints or issues promptly and courteously.</li><li>Collaborate with the Food &amp; Beverage team to maintain consistency and quality.</li></ul>Qualification, Experience and Skills<ul><li>Bachelor&rsquo;s degree in Hospitality Management or a related field preferred.</li><li>3-4 years of experience as an In Villa Dining Manager or in a similar role within luxury hotels or resorts in the GCC.</li><li>Strong leadership and customer service skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Detail-oriented with a passion for delivering exceptional guest experiences.</li></ul>Benefits<ul><li>Competitive Salary and other allowances</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you willing to relocate to Saudi Arabia for this role?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>In-Villa Dining Manager in luxury Hotels in GCC: 4 years (Required)</li></ul>

In-Villa Dining Manager (Luxury Hospitality)

SymBio.

<div>
 
 Key Account Manager Hotel Business Turkey (m/f/d)
 
 
 📍 Istanbul, Turkey | 🇹🇷 Turkish Market | 🏨 Hospitality
 
 
 
 
 
 Our client is a
 
 European market leader in employee benefits
 
 , operating in
 
 11 countries
 
 , and offering excellent career opportunities in an international environment.
 
 
 For the Turkish market, we are looking for a
 
 Key Account Manager Hotel Business Turkey (m/f/d)
 
 based in
 
 Istanbul
 
 .
 
 
 
 
 
 Your Role
 
 
 As
 
 Key Account Manager Hotel Business Turkey
 
 , you are responsible for the
 
 acquisition and management of regional hotel partners
 
 across Turkey. With your extensive experience in key account management, you maintain
 
 national and international customer relationships
 
 in a structured, analytical, and strategic way. Your background in hospitality or tourism supports you in
 
 identifying and acquiring new partners
 
 specifically for the Turkish market. In addition, you are responsible for
 
 content maintenance and planning promotional activities
 
 for your accounts.
 
 
 
 
 
 Your Responsibilities
 
 <ul>
 <li>
 Strategic and operational management of
 
 Turkish hospitality key accounts
 
 </li>
 <li>
 Acquisition of new hotel partners (hotel chains and independent hotels), including
 
 presentations, negotiations, and contract conclusion
 
 </li>
 <li>
 Scaling customers to
 
 international source markets
 
 </li>
 <li>
 Maintenance of content in the
 
 internal CMS
 
 </li>
 <li>
 Planning, execution, and coordination of
 
 customer campaigns
 
 </li>
 <li>
 Market and customer analyses for the Turkish market
 </li>
 <li>
 Implementation of strategies including
 
 performance monitoring
 
 </li>
 <li>
 Documentation of sales activities and
 
 CRM maintenance
 
 </li>
 </ul>
 
 
 
 
 Your Profile
 
 <ul>
 <li>
 Several years of experience in
 
 hospitality key account management
 
 </li>
 <li>
 Proven negotiation skills and strong motivation for
 
 new customer acquisition
 
 </li>
 <li>
 Additional experience in
 
 purchasing (hotels or OTAs)
 
 is a plus
 </li>
 <li>
 Deep industry knowledge in
 
 leisure hospitality
 
 </li>
 <li>
 Strong analytical and conceptual thinking skills
 </li>
 <li>
 Independent, structured, and self-reliant working style
 </li>
 <li>
 High commitment, initiative, resilience, and flexibility
 </li>
 <li>
 Excellent teamwork, coordination, and communication skills
 </li>
 <li>
 Good understanding of
 
 technical and business processes
 
 </li>
 <li>
 
 Fluent in Turkish and English
 
 (spoken and written); additional languages are advantageous
 </li>
 <li>
 Willingness to travel
 </li>
 </ul>
 
 
 
 
 We Offer
 
 <ul>
 <li>
 Excellent working atmosphere in an
 
 international team
 
 </li>
 <li>
 Diverse, challenging, and
 
 responsible position
 
 </li>
 <li>
 
 Independent work
 
 within a flat-hierarchy team
 </li>
 <li>
 Secure employment with an
 
 attractive salary package
 
 </li>
 <li>
 
 Flexible working hours
 
 and
 
 home office two days per week
 
 </li>
 <li>
 Professional onboarding with
 
 structured training and personal mentor
 
 in Germany
 </li>
 <li>
 Appreciative, dynamic, and cooperative work culture
 </li>
 <li>
 Modern and ergonomic workplace in our
 
 Istanbul office
 
 </li>
 <li>
 Flat hierarchies with
 
 short decision-making paths
 
 and room for initiative
 </li>
 <li>
 
 Company car after successfully completing the probationary period (also for private use)
 
 </li>
 <li>
 Regular
 
 team events
 
 </li>
 </ul>
 
 
</div>

Key Account Manager Hotel Business Turkey (m/f/d)

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