hotel service manager

Trinity Hospitality

<div>
 
 
 Company Description
 
 
 
 Trinity Hospitality is a boutique consulting firm specializing in the conceptual development of hotels and restaurants, with over 20 years of experience in the Saudi market. We are currently working on a unique women only hotel, and looking for all Saudi Women management team
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Hotel Operation Manager based in Riyadh, Saudi Arabia. The Hotel Operation Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff training. The role also involves implementing effective operational strategies, maintaining high standards of customer service, and communicating with both staff and guests to facilitate smooth hotel operations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Operations Management and Customer Satisfaction
 </li>
 <li>
 Excellent Communication and Customer Service skills
 </li>
 <li>
 Experience in staff Training and development
 </li>
 <li>
 Ability to work on-site in Riyadh, Saudi Arabia
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field
 </li>
 <li>
 Proven experience in a managerial role within the hospitality industry
 </li>
 </ul>
</div>

Hotel Operation Manager

Al Sraiya Holding Group

Position Title: General Manager Department: Operations Reports To: CEO Experience Required: Minimum 4-5 years of experience in the hospitality industry as GM or other higher managerial level.The General Manager will be responsible for overseeing the overall operations, profitability, and guest satisfaction of the hotel. This includes strategic planning, staff leadership, financial management, compliance, and ensuring the highest quality standards in guest services.Key Responsibilities<ul><li>Lead daily hotel operations across all departments including Front Office, Housekeeping, Food &amp; Beverage, Sales &amp; Marketing, and Maintenance.</li><li>Ensure exceptional guest satisfaction through high-quality service standards and prompt issue resolution.</li><li>Develop and implement strategies to drive revenue growth, occupancy, and profitability.</li><li>Manage budgets, forecasts, and financial reports to monitor performance and control costs.</li><li>Recruit, train, and motivate staff; build a culture of teamwork, accountability, and service excellence.</li><li>Oversee compliance with health, safety, and legal regulations.</li><li>Develop strong relationships with guests, vendors, and local business partners to enhance the hotel&rsquo;s reputation.</li><li>Implement operational policies and procedures to maximize efficiency and quality.</li><li>Lead marketing initiatives and coordinate with the sales team to attract corporate and leisure clients.</li><li>Regularly report to the CEO on performance, opportunities, and challenges.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Hotel Management, Hospitality, Business Administration, or related field.</li><li>Minimum 4&ndash;5 years of proven experience in hotel management or senior supervisory role in hospitality.</li><li>Strong financial and business acumen with knowledge of budgeting, forecasting, and revenue management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Hands-on approach with ability to lead by example and motivate teams.</li><li>Strong understanding of customer service and guest experience.</li><li>Proficiency in hotel management softwares and MS Office suite.</li><li>Ability to work under pressure, multitask, and make sound decisions.</li></ul>Job Type: Full-time

Hotel General Manager

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking an experienced and visionary Hotel Manager to lead our prestigious hotel in the heart of Istanbul, Turkey. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth in this vibrant, culturally rich city.<ul><li>
Oversee and optimize the daily operations of all hotel departments, including Rooms, Food &amp; Beverage, Culinary, Housekeeping, and Guest Services</li><li>
Develop and implement strategic plans to achieve financial goals, increase RevPAR, and maintain high guest satisfaction scores</li><li>
Lead, mentor, and inspire a diverse team of department heads and staff to deliver outstanding service and maintain brand standards</li><li>
Analyze financial reports, P&amp;L statements, and key performance indicators to make data-driven decisions and improve profitability</li><li>
Collaborate with Sales and Marketing teams to develop and execute innovative strategies for attracting and retaining guests</li><li>
Ensure compliance with local regulations and industry standards while maintaining the highest levels of safety and security</li><li>
Build and maintain strong relationships with key stakeholders, including guests, corporate clients, and local partners</li><li>
Continuously seek opportunities for service improvements and implement best practices in hotel management</li><li>
Represent the hotel at industry events and in the local community to enhance its reputation and visibility</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management or related field from a reputable hotel school; advanced degree preferred</li><li>
Minimum of 5 years of experience in luxury hotel management, with a strong background in Rooms and/or F&amp;B operations</li><li>
Proven track record of success in key cities or resort destinations globally</li><li>
Solid business acumen with a deep understanding of financial management in the hospitality industry</li><li>
Exceptional leadership skills with the ability to inspire and motivate diverse teams</li><li>
Strong analytical skills, including the ability to interpret P&amp;L statements and make strategic financial decisions</li><li>
Excellent attention to detail and a commitment to maintaining high standards of quality and service</li><li>
Outstanding communication and interpersonal skills, with the ability to build relationships at all levels</li><li>
Fluency in English; knowledge of Turkish or other languages is a plus</li><li>
Familiarity with local hospitality regulations and standards in Istanbul</li><li>
Demonstrated cultural sensitivity and adaptability to work effectively in a multicultural environment</li><li>
Innovative mindset with a passion for delivering exceptional guest experiences</li><li>
Proficiency in hotel management software and systems</li></ul></div>

Hotel Manager

SMS Lodging LLC

<div>Benefits/Perks 
<ul>
<li>Competitive wages</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
</ul>Job Summary 
We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. 
 
The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. 
 
Responsibilities 
<ul>
<li>Oversee the work of all employees and set clear objectives</li>
<li>Hire qualified personnel according to standards set forth by the company</li>
<li>Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency</li>
<li>Manage budgets and expenses, analyze and report on financial information</li>
<li>Develop and implement a strong marketing strategy to promote the hotel&rsquo;s services</li>
<li>Communicate with customers when appropriate</li>
<li>Resolve issues that arise with maintenance, equipment, and renovations</li>
<li>Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies</li>
<li>Conduct regular inspections of the facility and uphold strict compliance with health and safety standards</li>
</ul>Qualifications 
<ul>
<li>Proven experience as a Hotel Manager is preferred</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficiency in English; knowledge of additional languages is a plus</li>
<li>Well-versed in hotel management best practices and relevant laws/guidelines</li>
<li>Ability to resolve issues with a customer-focused orientation</li>
<li>An outgoing personality</li>
<li>Excellent communication skills</li>
<li>Strong organizational and time-management skills</li>
<li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or relevant field is preferred</li></ul></div>

<div>Benefits/Perks 
<ul><li>Competitive wages</li>
<li>Thorough training on proper cleaning and disinfecting</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
<li>Ongoing training</li>
</ul>
 
Job Summary 
 
We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel&rsquo;s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 
 
As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 
 
Your primary goal is to ensure our hotel is safe and functional for guests and employees. 
 
Responsibilities: 
<ul><li>Inspect hotel regularly to ensure it meets safety standards</li>
<li>Arrange for routine maintenance in hotel rooms and public areas</li>
<li>Undertake repair and maintenance projects without disturbing guests</li>
<li>Supervise a team of maintenance technicians</li>
<li>Update operational procedures and process manuals, as necessary</li>
<li>Communicate all problems and resolve them or make recommendations to upper management for resolution</li>
<li>Manage relationships with contractors and service providers</li>
<li>Maintain budgets, expenses and activity logs</li>
</ul>
 
Qualifications: 
<ul><li>Bachelor&rsquo;s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted</li>
<li>Supervisory maintenance or construction management experience preferred</li>
<li>Ability to quickly diagnose the root cause of failures and suggest appropriate solutions</li>
<li>In-depth knowledge of health and safety regulations</li>
<li>Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents</li></ul></div>

Hotel Maintenance Manager

AI Tech

Now Hiring: Hotel Sales ManagerLocation: Dubai, UAE Property Type: 4-Star Hotel Employment Type: Full-time Salary: AED 10,000 &ndash; 20,000 per month (plus incentives)About UsWe are a leading 4-star hotel located in the heart of Dubai, catering to a diverse clientele from corporate executives and leisure travelers to long-stay guests and MICE groups. We pride ourselves on service excellence, high guest satisfaction, and a reputation built on quality and consistency.To strengthen our position in the market, we are currently seeking an experienced and goal-driven Hotel Sales Manager to lead our business development and revenue growth strategies.Job PurposeThe Hotel Sales Manager will be responsible for developing and implementing effective sales strategies to drive business from corporate clients, travel agents, OTAs, and other key segments. This role requires a motivated and well-connected sales professional who can generate leads, convert prospects, and maintain strong client relationships while achieving revenue targets.Key Responsibilities<ul><li>Develop and execute sales plans to achieve occupancy and revenue targets across corporate, leisure, long-stay, OTA, and MICE segments.</li><li>Manage key accounts and source new business through proactive sales activities including cold calls, networking, and site inspections.</li><li>Maintain strong relationships with travel agents, corporate travel planners, DMCs, and OTAs.</li><li>Prepare competitive proposals and negotiate contracts and rates in line with property goals.</li><li>Work closely with the Revenue, Front Office, and Reservations teams to ensure seamless client experience.</li><li>Represent the hotel at local and international trade shows, exhibitions, networking events, and corporate functions.</li><li>Monitor market trends, competitor performance, and client feedback to optimize sales strategy.</li><li>Prepare regular sales performance reports and forecasts for the General Manager.</li><li>Maintain CRM systems and ensure proper documentation of all client interactions and agreements.</li></ul>Requirements<ul><li>Minimum 5 years of proven hotel sales experience in the UAE (4-star or 5-star segment preferred).</li><li>Strong network of corporate and travel industry contacts in Dubai and across the GCC.</li><li>Solid understanding of UAE hospitality market trends and dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong planning, time management, and organizational abilities.</li><li>Proficient in Microsoft Office and hotel sales systems (e.g., Opera, Delphi, Salesforce, etc.).</li><li>Bachelor's degree in Hospitality Management, Business Administration, or related field.</li><li>Valid UAE driving license (mandatory).</li><li>Ability to work independently, meet deadlines, and exceed targets in a competitive environment.</li></ul>What We Offer<ul><li>Competitive monthly salary: AED 10,000 &ndash; AED 20,000</li><li>Attractive commission/incentive structure based on performance</li><li>Supportive work environment with professional growth opportunities</li><li>Exposure to regional and international hospitality networks</li><li>Staff meals, uniform, and duty transport (where applicable)</li></ul>Ideal CandidateYou are a self-starter with a hunter&rsquo;s mentality &mdash; passionate about sales, building business relationships, and turning connections into long-term clients. You know how to position a hotel brand competitively in a saturated market and thrive on achieving and exceeding targets.How to ApplyIf you&rsquo;re ready to take your career to the next level with a reputable 4-star hotel brand in Dubai, please submit your CV and cover letter by applying directly through this platform.Only candidates with hospitality sales experience and a valid UAE driving license will be considered.Join our team and help shape the future of hospitality in Dubai.Job Type: Full-timePay: AED10,000.00 - AED20,000.00 per monthExperience:<ul><li>Hospitality Sales: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Hotel Sales Manager

kokio kitchens trading llc

Position: Executive Assistant &ndash; Hotel Operations Location: Abu Dhabi, UAE Industry: Hospitality &ndash; Luxury Hotel ApartmentsRole Overview: We are seeking an experienced Executive Assistant with a strong background in the hospitality industry to support the Hotel Operations Manager in overseeing the day-to-day operations of a luxury Hotel Apartment property in Abu Dhabi. The role is critical in ensuring seamless guest services, maintaining high long-stay standards, and enhancing operational efficiency across all departments.Key Responsibilities:<ul><li>Assist the Hotel Operations Manager in daily management of hotel apartment operations.</li><li>Coordinate and monitor guest services to ensure exceptional experiences for short- and long-stay guests.</li><li>Support in maintaining service excellence, quality standards, and brand compliance across all departments.</li><li>Prepare reports, presentations, and operational documentation for management review.</li><li>Act as a liaison between the Operations Manager, department heads, and staff for smooth communication and issue resolution.</li><li>Monitor performance metrics and highlight areas for operational improvement.</li><li>Handle confidential information with discretion and professionalism.</li><li>Support in scheduling, planning, and coordinating operational and administrative tasks.</li><li>Support day-to-day operations across Front Office, Housekeeping, and Maintenance.</li><li>Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety.</li><li>Assist in managing staff schedules, training, and performance reviews.</li><li>Conduct daily property walkthroughs to identify operational or maintenance issues.</li><li>Prepare daily/weekly reports on occupancy, guest feedback, and operational performance.</li><li>Support procurement and vendor coordination for housekeeping and maintenance supplies.</li><li>Act as deputy to the Operations Manager during meetings or in their absence.</li><li>Contribute to property inspections and ensure compliance with health, safety, and brand standards.</li></ul>Requirements<ul><li>7&ndash;10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred).</li><li>Strong leadership and people-management skills.</li><li>Proficiency in hotel systems (Opera PMS or similar) and MS Office.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li><li>Customer-focused, detail-oriented, and able to resolve issues quickly.</li><li>Professional and presentable, suitable for guest-facing interactions.</li></ul>Compensation &amp; Benefits<ul><li>Salary: AED 5,000 &ndash; 7,000 per month.</li><li>Accommodation, meals, and transport (as per company policy).</li><li>Medical insurance and annual flight allowance.</li><li>Growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthExperience:<ul><li>Hotel Operations: 5 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have experience in hospitality Industry ?</li><li>Are you willing to accept the salary range and benefits provided above ?</li></ul>

Executive Assistant - Hotel Experience

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Executive Assistant - Hotel Experience