hotel service supervisor

Coury Hospitality

Why Work at Hotel Carmichael?
 At Hotel Carmichael, Autograph Collection, we set the stage for luxury, artistry, and world-class hospitality in Carmel’s vibrant city center. Featuring 122 elegantly appointed guest rooms, the stunning Feinstein’s Cabaret, and the upscale dining experience of Vivante, our hotel is a destination for refined comfort and unforgettable experiences. Curators at Hotel Carmichael are part of a passionate, service-driven team, bringing elegance, culture, and personalized hospitality to every guest.
 
Hotel Carmichael - Restaurant Supervisor
 DEPARTMENT: Food and Beverage
 REPORTS TO: Restaurant Manager
 STATUS: Non-Exempt
 
RESPONSIBILITIES: 
<ul>
<li>Fulfills duties as assigned by management.</li>
<li>Supervises and directs the prompt, efficient and friendly services of all food and beverage.</li>
<li>Ensures all opening, closing and running side work is completed on a daily basis in accordance with standard checklist.</li>
<li>Acts as a liaison between kitchen and front of the house employees and operations.</li>
<li>Assists in the training and development of team members. Ensures employees are trained on the restaurant menu, daily specials, job knowledge, daily operations, guest service and cash-handling and tip policies.</li>
<li>Ensures staff members are maintaining a clean, safe, and sanitary work environment.</li>
<li>Works quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with management.</li>
<li>Provides helpful counsel to those who need assistance.</li>
<li>Provides management with updates regarding employee performance.</li>
<li>Performs additional duties as directed by management.</li>
</ul>
Qualifications: 
<ul>
<li>Must be age 21 or older</li>
<li>Must be able to obtain and Indiana Employee Liquor Permit</li>
<li>Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.</li>
<li>Ability to think and communicate clearly in high pressure situations.</li>
<li>Ability to move quickly and gracefully throughout the dining room and event space.</li>
<li>Demonstrate basic math skills with excellent reading, writing and verbal communication skills.</li>
<li>Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.</li>
<li>Ability to confidently make food and beverage pairing recommendations.</li>
<li>Ability to execute professional wine service.</li>
<li>Knowledgeable of pre-check register operation.</li>
<li>Knowledgeable of computer operations and ordering procedures.</li>
<li>Knowledgeable of basic sanitation.</li>
<li>Ability to effectively communicate effectively with customers, co-workers and supervisors.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
<li>Ability to perform and understand all outlet operations.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous bartending, serving and/or customer service experience.</li>
<li>Previous Event Operations experience preferred.</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level.</li>
<li>Ability to lift, balance and carry large oval dining room service trays.</li>
<li>Ability to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.</li>
</ul>
REQUIRED PERSONAL PROTECTIVE EQUIPMENT: 
<ul>
<li>Closed toe, non-canvas and non-skid soled shoes</li>
</ul>

Hotel Carmichael - Restaurant Supervisor

Morongo Casino, Resort & Spa

<div>The Supervisor &ndash; Room Attendant supports the Executive Housekeeper by overseeing daily housekeeping operations for guestroom areas, ensuring all rooms and hallways meet established cleanliness and quality standards. This role coordinates workflow, conducts inspections, upholds 4-Star/4-Diamond expectations, and ensures efficient, consistent performance from the housekeeping team. The Supervisor plays a key role in maintaining guest satisfaction through exceptional attention to detail, quality control, and operational leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Oversee daily room cleaning operations, ensuring all assigned guestrooms meet cleanliness, safety, and presentation standards.</li>
<li>Communicate operational updates, staffing needs, and productivity information to the Executive Housekeeper to support planning and guest satisfaction.</li>
<li>Conduct room and hallway inspections to ensure strict compliance with 4-Star/4-Diamond quality requirements.</li>
<li>In the absence of the Executive Housekeeper, inspect all VIP rooms and report availability to the Front Desk per hotel standards.</li>
<li>Ensure room attendants complete end-of-shift procedures, including organizing and restocking carts and securing equipment.</li>
<li>Ensure appropriate and approved cleaning materials, chemicals, and procedures are utilized at all times.</li>
<li>Manage &ldquo;Lost and Found&rdquo; items in accordance with established policies.</li>
<li>Report maintenance concerns or safety issues to leadership for timely resolution.</li>
<li>Assist in training and supporting room attendants to maintain productivity and service expectations.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
SUPERVISORY RESPONSIBILITIES:
<ul><li>Provides leadership, direction, and coaching to all housekeeping staff.</li>
</ul><ul><li>Recruits, trains, schedules, and evaluates team members in accordance with departmental and organizational policies.</li>
<li>Maintains a professional work environment that emphasizes teamwork, accountability, and personal growth.</li>
<li>Enforces grooming and appearance standards, safety regulations, and guest service expectations.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Strong working knowledge of hotel housekeeping operations and quality control standards.</li>
<li>Excellent verbal, written, and interpersonal communication skills.</li>
<li>Proficiency with property management systems (LMS or equivalent), scheduling tools, and inventory tracking.</li>
<li>Demonstrated leadership, motivational, and problem-solving abilities.</li>
<li>Must maintain strict confidentiality and possess sound professional ethics.</li>
<li>Ability to interact effectively with guests, staff, and leadership at all levels.</li>
</ul>
EDUCATION and/or EXPERIENCE:
<ul>
<li>High School Diploma or GED preferred.</li>
<li>Minimum 1&ndash;2 years of hotel housekeeping operations experience, preferably in a luxury resort environment.</li>
<li>Strong knowledge of housekeeping operations, sanitation standards, and inventory control practices.</li>
<li>Proven ability to manage staffing, scheduling, training, and performance management for a large team.</li>
<li>Experience developing and implementing departmental policies, procedures, and quality standards.</li>
<li>Strong leadership and communication skills with the ability to collaborate effectively across departments.</li>
<li>Prior experience in a high-volume hotel, resort, or large-scale hospitality environment strongly preferred.</li>
</ul>
LICENSES, CERTIFICATES, REGISTRATIONS:

Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.

LANGUAGE SKILLS:

Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Communication Skills: Must be able to communicate clearly and effectively in person, by phone, email, and in meetings with team members, department heads, and senior leadership.</li>
<li>Lifting and Carrying: Occasionally lifts and transports linens, supplies, or equipment weighing up to 25 pounds during inspections, training, or support of daily operations.</li>
<li>Manual Dexterity: Frequently uses hands to operate a computer, radio, and standard office or housekeeping equipment.</li>
<li>Mobility: Frequently moves throughout the property including guest floors, laundry areas, and back-of-house spaces to oversee operations, conduct inspections, climb stairs and engage with team members.</li>
<li>Stationary Work: Frequently remains seated at a desk or computer workstation while reviewing reports, handling administrative tasks, or coordinating departmental needs.</li>
<li>Tool Operation: Regular use of property management systems, inspection tools, office equipment, and communication devices such as radios and telephones.</li>
<li>Visual Acuity: Requires close vision and attention to detail to assess cleanliness, review staffing schedules, analyze reports, and ensure departmental compliance with standards.</li>
<li>Working Conditions: Regularly works in both office and hotel environments, including guest areas and service corridors, with exposure to moderate to high noise levels and a smoking environment.</li>
</ul>
WORK ENVIRONMENT:

This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions. Frequent use of stairs and elevators. Must have a comfort level for working in a multi-floor tower.
WORKING HOURS:
Morongo Casino Resort &amp; Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE:

Morongo Casino Resort &amp; Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin.

We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Hotel Housekeeping - Supervisor

IHG Hotels & Resorts

<div>InterContinental Residences Dubai Business Bay is seeking a dedicated, organized, and service-driven Staff Accommodation Supervisor / General Technician. This role is responsible for overseeing staff accommodation operations while supporting HR activities and handling technical and maintenance duties to ensure a safe, comfortable, and fully compliant living and recreational environment for employees. You will play a key role in maintaining accommodation standards, staff facilities, regulatory compliance, and emergency preparedness in line with IHG and UAE requirements.
Located in the heart of Dubai&rsquo;s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As a Staff Accommodation Supervisor / General Technician, your attention to detail, organizational skills, and commitment to quality will directly contribute to the well-being of our colleagues and the overall success of our operation.
Your Day-to-Day
Every day is different, but you&rsquo;ll mostly be:
Staff Accommodation &amp; Welfare Management<ul><li>
Oversee staff housing, including allocation, room changes, and upkeep of accommodations.</li><li>
Ensure all rooms for new joiners and internal transfers are thoroughly cleaned and prepared before move-in, with all amenities complete, including linens and welcome kits.</li><li>
Ensure staff living areas meet safety, hygiene, and comfort standards at all times.</li><li>
Monitor occupancy, resolve accommodation-related issues, and maintain accurate records.</li><li>
Welcome new employees, assist with airport pickups and local relocations, and ensure smooth onboarding. Provide information on bus transport, nearby clinics, restaurants, and grocery stores.</li><li>
Maintain accommodation inventory, including linens, welcome kits, cleaning tools, and supplies, ensuring adequate stock levels.</li><li>
Coordinate with contracted pest control providers and initiate pest control treatments in staff accommodation every three months.</li><li>
Coordinate with Heads of Department to initiate and schedule monthly apartment audits to ensure compliance with accommodation standards.</li><li>
Ensure staff accommodation is fully compliant with HR audits, RLR audits, and all applicable UAE staff accommodation regulations and standards.</li><li>
Act as the primary point of contact for all staff accommodation-related inquiries, issues, and coordination.</li></ul>
Staff Fun Hub &amp; Recreational Facilities Management<ul><li>
Ensure the staff fun hub is clean, safe, and well maintained at all times.</li><li>
Maintain and monitor all recreational and utility equipment, including bicycles, PlayStation units, billiard tables, computers, table tennis equipment, washing machines, refrigerators, and other related facilities.</li><li>
Arrange timely repair, servicing, or replacement of damaged or faulty equipment.</li><li>
Maintain and monitor CCTV and biometric access systems within the fun hub.</li><li>
Ensure that only authorized hotel employees have access to the staff fun hub and enforce access control procedures.</li></ul>
General Technician Duties<ul><li>
Carry out basic maintenance and repair works in staff accommodations and staff facilities (electrical, plumbing, carpentry, and minor AC works).</li><li>
Conduct routine inspections of rooms, common areas, and recreational facilities to identify and rectify faults.</li><li>
Respond promptly to maintenance requests and emergencies.</li><li>
Coordinate with external contractors and main engineering teams for major repairs.</li><li>
Ensure proper use and care of tools, equipment, and spare parts.</li></ul>
Safety, Emergency &amp; Compliance<ul><li>
Coordinate with the Security Manager to plan, initiate, and conduct emergency fire drill training for staff accommodation and staff facilities.</li><li>
Ensure staff are aware of fire safety procedures, evacuation plans, and emergency assembly points.</li><li>
Support regular inspections of fire safety equipment and emergency systems in staff areas.</li></ul>
Administration &amp; Reporting<ul><li>
Prepare reports on accommodation occupancy, maintenance activities, apartment audit findings, fun hub maintenance, HR support activities, and safety drills.</li><li>
Ensure compliance with internal policies, health and safety regulations, audit requirements, and hotel standards.</li></ul>
Team Leadership &amp; Collaboration<ul><li>
Foster a positive, professional, and supportive living and recreational environment for staff.</li><li>
Coordinate with housekeeping, security, HR, engineering, IT, and HODs to ensure smooth facility operations.</li><li>
Act as a liaison between management and staff regarding accommodation, maintenance, audits, welfare, recreational facilities, compliance, and safety matters.</li></ul>
Human Resources Management<ul><li>
Support HR initiatives, staff engagement programs, events, and recognition activities.</li></ul>
What We Need from You
Ideally, you bring some (or all) of the following qualifications and experience.
Education &amp; Qualifications<ul><li>
Diploma or technical certification in Electrical, Mechanical, or Building Maintenance preferred.</li><li>
HR or hospitality-related training is an advantage.</li></ul>
Experience &amp; Skills<ul><li>
3&ndash;5 years of experience in staff accommodation management and/or general maintenance, preferably in hospitality.</li><li>
Experience supporting HR initiatives, managing staff facilities, and participating in safety or emergency training is an advantage.</li><li>
Strong practical knowledge of building maintenance systems and basic IT/AV equipment.</li><li>
Good understanding of health, safety, hygiene, accommodation regulations, audit standards, and fire safety requirements in the UAE.</li><li>
Strong organizational, communication, and coordination skills.</li></ul>
Personal Attributes<ul><li>
Detail-oriented, proactive, and service-focused.</li><li>
Strong problem-solving and hands-on technical skills.</li><li>
Able to manage multiple priorities effectively under pressure.</li><li>
Willing to work flexible hours, weekends, and public holidays based on operational requirements.</li></ul>
What You Can Expect from Us
At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities&mdash;including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We foster a culture of trust, support, and acceptance &mdash; always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.<div>
We know that to work well, we need to feel well &ndash; both inside and outside of work. Through our myWellbeing framework, we&rsquo;re committed to supporting wellbeing across your health, lifestyle, and workplace.</div><div>
</div><div></div>Ready to Shape the Guest Experience?
If you don&rsquo;t meet every requirement but believe you bring the right energy, leadership, and passion for people, we&rsquo;d still love to hear from you.
Join us and be part of shaping distinctive hospitality experiences in Dubai&mdash;where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Staff Accommodation Supervisor / General Technician at InterContinental Residences Dubai Business Bay

Sheraton

<div>Sheraton Miami Airport Hotel &amp; Executive Meeting Center is looking for a Night Auditor Supervisor to join our team! As the Night Auditor Supervisor, you will oversee and manage the overnight Front Office operations while ensuring accurate completion of the nightly audit process, exceptional guest service, and a safe and secure hotel environment. You will be responsible for supervising the overnight front desk team, maintaining financial accuracy, resolving guest concerns, and serving as the overnight leader in the absence of senior management. The Night Auditor Supervisor plays a vital role in ensuring a seamless transition between business days while upholding brand standards and delivering outstanding hospitality.
Essential Duties:<ul><li>
Lead and supervise the overnight Front Office team, ensuring exceptional guest service and efficient hotel operations.</li><li>
Oversee all overnight front desk functions, including guest check-in, check-out, reservations, billing, and guest inquiries.</li><li>
Complete the nightly audit by balancing and reconciling daily financial transactions, ensuring accuracy of all hotel revenue and reports.</li><li>
Provide training, coaching, and support to Night Auditors and overnight Front Desk Associates.</li><li>
Ensure compliance with hotel policies, procedures, cash handling standards, and brand requirements.</li><li>
Must be able to withstand prolonged periods of standing and/or walking.</li><li>
Ability to sit at a desk and work on a computer for prolonged periods of time.</li><li>
Must be able to lift up to 30 pounds at times.</li><li>
Ability to work a flexible overnight schedule, including weekends and holidays.</li></ul>
Specific requirements of the role:<ul><li>
Supervise all overnight Front Office operations, ensuring accurate completion of the night audit and end-of-day processes.</li><li>
Review and verify guest accounts, room charges, tax postings, cash transactions, and credit card settlements for accuracy.</li><li>
Prepare and distribute daily financial, operational, and management reports.</li><li>
Monitor and resolve guest concerns promptly and professionally while serving as the primary overnight manager on duty.</li><li>
Ensure compliance with accounting procedures, cash controls, and data security standards.</li><li>
Coordinate with Housekeeping, Engineering, Security, and other departments to maintain smooth overnight operations and prepare for the following business day.</li><li>
Monitor hotel safety and security throughout the overnight shift and respond appropriately to emergencies or operational issues.</li><li>
Assist with scheduling, onboarding, training, and performance development of overnight Front Office associates.</li><li>
Maintain accurate records and communicate important operational updates to hotel leadership.</li><li>
Ensure compliance with safety, security, and hospitality standards.</li><li>
Perform other duties as assigned.</li></ul><ul><li>
High school diploma or equivalent required; associate or bachelor's degree in hospitality management, Business Administration, Accounting, or a related field preferred, or an equivalent combination of education and work-related experience.</li><li>
Previous hotel Front Office or Night Audit experience required; supervisory or leadership experience preferred.</li><li>
Accounting or bookkeeping experience is a plus.</li><li>
Strong organizational, analytical, and time management skills with exceptional attention to detail.</li><li>
Strong leadership and communication skills; able to delegate responsibilities and communicate professionally with guests, associates, and management.</li><li>
Excellent customer service, conflict resolution, and problem-solving abilities.</li><li>
Experience with hotel Property Management Systems (PMS) and night audit software preferred.</li><li>
Proficiency in Microsoft Office Suite or related software.</li><li>
Ability to work independently, exercise sound judgment, and maintain professionalism in a fast-paced environment.</li></ul>
Sheraton Miami Airport Hotel &amp; Executive Meeting Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Sheraton Miami Airport Hotel &amp; Executive Meeting Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sheraton Miami Airport Hotel &amp; Executive Meeting Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sheraton Miami Airport Hotel &amp; Executive Meeting Center will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.</div>

Night Audit Supervisor

MILEO THE PALM

Security Supervisor is responsible for overseeing the daily security operations of the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. The role includes supervising security officers, enforcing hotel policies and safety procedures, responding to emergencies, investigating incidents, and maintaining a secure environment while delivering excellent guest service.Pay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Hotel: 2 years (Preferred)</li></ul>Work Location: In person

Security Supervisor

Coconut Waikiki Hotel

Position: Front Desk HostDepartment: Front OfficeJob Overview: Responsible for providing quality guest service as it pertains to checking in/out of hotel guests, answering phone calls, making reservations, and delivering exceptional service to guests, employees and vendors. Demands accuracy with daily accounting procedures.Reports To: Front Desk Supervisor, Front Office Manager Key Relationships Internal: Front Desk staff, Housekeeping staff, Executive Housekeeper, Maintenance staff, Sales staff, Accounting staff, ownersExternal: Guests, Vendors, Service Providers, ColleaguesQualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.Education/Experience Requirements:<ul><li>High school graduate, some college.</li><li>Ability to satisfactorily communicate in English (speak, read, write) with guests, management, co-workers and vendors.</li><li>Ability to accurately compute and manipulate mathematical calculations.</li><li>Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and minimum amount of supervision.</li><li>Previous experience in cash handling.</li><li>Computer knowledge in Windows environment as well as proficiency in property management system.</li><li>Experience with cost controls and yield management</li><li>Ability to work a variety of varying schedules.</li><li>Punctuality and regular and reliable attendance.</li><li>Interpersonal skills and the ability to work well with co-workers and the public.</li><li>Desired Skills/Aptitudes: </li><li>College degree</li><li>Ability to communicate in a second language.</li></ul>Essential Physical Abilities: Endure various physical movements throughout the work area. Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and carry or otherwise move packages, boxes, and luggage.Essential Job Functions: *<ul><li>Check-in and check-out hotel guests in a confident, professional, and friendly manner</li><li>Proactively ensure guest satisfaction with accommodations as well as offer any assistance.</li><li>Anticipate guests' needs, respond promptly, and acknowledge all guests</li><li>Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.</li><li>Review arrivals noting special requests and blocking rooms</li><li>Complete all items as listed on shift checklists.</li><li>Ensure proper credit card procedures are followed at all times to include credit card imprint and guest signature on registration slip.</li><li>Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.</li><li>Maintain complete knowledge of all hotel services, features, amenities and services</li><li>Offer detailed information on the voice mail system to callers and guests wishing to leave messages.</li><li>Accept and record wake-up call requests.</li><li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver).</li><li>Meet with departing Front Desk Host to review business status, log-book and follow-up items.</li><li>Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities.</li><li>Knowledgeable of hotel fire and emergency procedures.</li><li>Keep the front desk as well as lobby areas clean and well organized.</li></ul>This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.FLSA Status: Non-Exempt; Non-exempt employees are subject to the wage and hour laws and entitled to overtime pay. All overtime work by a non-exempt employee must be approved in advance by the employee&rsquo;s supervisor or the Hotel Manager. Non-exempt employees who work overtime without prior approval are subject to disciplinary action, including termination.AT-WILL EMPLOYMENT: The relationship between Coconut Waikiki Hotel and the employee is for an unspecified term and is considered &ldquo;at will&rdquo;. This means that the terms and conditions of employment may be changed, with or without cause and with or without notice, including , but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties and location of work.Pay: From $21.63 per hourShift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Honolulu, HI 96815 (Preferred)</li></ul>Work Location: In person

Front Desk Host

Omni Hotels

Omni Dallas Hotel
 
Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.
 
Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.
 
Overview: 
To greet guests in a friendly and professional manner; park and return guests' vehicles promptly, courteously, and safely.
 
Responsibilities: 
<ul>
<li>Greet guests upon arrival/departure in a prompt, courteous, friendly, and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.</li>
<li>Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.</li>
<li>Park or retrieve guest cars promptly, adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).</li>
<li>Ensure all guests receive car tickets to identify their vehicle and for correct billing.</li>
<li>Offer assistance, including luggage or providing directions such as to the hotel lobby. Communicate specific guests' needs to Guest Services.</li>
<li>Follow procedures when utilizing hotel equipment (man lift, etc.)</li>
<li>Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.</li>
<li>Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity, etc. Contact the Loss Prevention department if necessary.</li>
<li>Report any accidents involving guests’ vehicles immediately to the supervisor, Director of Rooms, and Loss Prevention. Ensure the guest is notified of damage prior to their departure.</li>
<li>Maintain cleanliness of the garage area, such as keeping the area clear of litter and notifying housekeeping of overflowing trash cans.</li>
<li>Complete parking garage forms.</li>
<li>Perform cash handling and credit card procedures when necessary.</li>
<li>Perform any other duties related to the successful operations of the department as requested by management.</li>
<li>Greet all guests in a courteous, friendly, and professional manner.</li>
</ul>
Qualifications: 
<ul>
<li>For insurance purposes, applicants must be 21 years of age</li>
<li>Must have no more than 1 motor vehicle violation in the last 2 years</li>
<li>Must have a valid TX Driver's License</li>
<li>Must be able to work well under pressure, in a fast-paced environment.</li>
<li>Must have excellent communication skills.</li>
<li>Prior cash handling experience preferred.</li>
<li>Excellent driving record.</li>
<li>Ability to drive vehicles with automatic and manual transmissions.</li>
<li>Strong customer service skills.</li>
<li>Ability to stand for up to 8 hours, walk, and run in a fast-paced environment.</li>
<li>Capable of lifting up to 50 lbs.</li>
<li>Willingness to undergo a drug screening and MVR background check.</li>
<li>Willingness to work outdoors in all weather conditions, including rain, snow, wind, and extreme heat.</li>
<li>Flexible availability to work a varied schedule, evenings, weekends, and holidays.</li>
</ul>
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
 EEOC is the Law Poster.
 Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
 If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Valet Attendant PM | FT

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