hotel services sales representative

Hilton

<div>Sales Manager - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. 
What will I be doing? 
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist in developing and implementing sales strategies targeting government departments, ministries, and public sector clients.</li><li>
Identify and respond to government tenders, RFQs, and RFPs through relevant portals</li><li>
Coordinate and prepare technical and commercial bid documents in line with tender requirements.</li><li>
Maintain and build relationships with key decision-makers in government agencies.</li><li>
Collaborate with internal teams (product, legal, finance, logistics) to ensure smooth execution of government contracts.</li><li>
Track tender status, submission deadlines, and award notifications.</li><li>
Ensure compliance with government procurement policies and regulations.</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li><li>
Negotiate room rates/packages with corporate clients</li><li>
Develop and implement creative local marketing channels, including social media channels</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognizing potential opportunities</li><li>
Analysis local market trends and competitor activity to identify business leads</li><li>
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li><li>
Negotiate room rates/packages with corporate clients</li><li>
Develop and implement creative local marketing channels, including social media channels</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Work within current business strategies and recognising potential opportunities</li><li>
Attend Sales events, as required</li></ul>
What are we looking for? 
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Experience in a sales role with a proven track record</li><li>
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program)</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Fluent in English and Arabic</li><li>
Knowledge of Sharjah local market</li><li>
Knowledge of hospitality</li><li>
Passion for sales and for achieving targets and objectives</li><li>
Degree-level qualification in a relevant field</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah

MTS Globe

<div>Company: DESERT GATE TOURISM - QATAR

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

Main Task and Responsibilities:

HOTEL REPRESENTATIVE
<div>1. Welcome Guests at the Airport: 
<ul><li>Meet and greet guests upon arrival, ensuring a warm and professional first impression.</li><li>Assist with luggage coordination and provide guests with an overview of their itinerary.</li><li>Escort guests to their transportation, ensuring a seamless transition from the airport to their hotel or excursion.</li></ul></div>
<div>
2. Assist with Check-in: 
<ul><li>Liaise with hotel reception staff to facilitate smooth and expedited check-in for guests.</li><li>Ensure guests receive all necessary hotel and excursion information, including key cards, welcome packs, and itinerary details.</li><li>Address any immediate guest concerns, such as room preferences, special requests, or dietary needs.</li></ul></div>
<div>
3. Handle Guest Questions and Queries Swiftly and Effectively: 
<ul><li>Act as the first point of contact for guest inquiries, providing accurate information on services, excursions, and local attractions.</li><li>Offer assistance with bookings, special arrangements, or additional requests.</li><li>Maintain a helpful and resourceful approach, ensuring guests feel valued and well-informed.</li></ul></div>
<div>
4. Updating Reports on the CRM: 
<ul><li>Accurately input and update guest information, including arrivals, departures, and feedback, in the CRM system.</li><li>Maintain records of guest preferences, issues raised, and any special accommodations made.</li><li>Ensure real-time updates on guest activities, excursion bookings, and complaints for seamless coordination with the operations team.</li></ul></div>
<div>
5. Handling Payment Collections for Excursions: 
<ul><li>Process payments for tours, activities, and excursions, ensuring accuracy and compliance with company policies.</li><li>Issue receipts and provide guests with booking confirmations.</li><li>Handle cash and card transactions securely, following financial and reconciliation procedures.</li></ul></div>
<div>
6. Managing Any Complaints in a Constructive Manner: 
<ul><li>Listen to guest concerns with empathy and professionalism, ensuring prompt resolution.</li><li>Take appropriate action to address complaints, escalating unresolved issues to management if necessary.</li><li>Follow up with guests to ensure satisfaction and maintain a positive brand reputation.</li></ul></div>

TOUR GUIDE
<div>
1. Guiding Groups for Tours of QATAR Attractions: 
<ul><li>Lead groups on guided tours to key landmarks, attractions, and cultural sites in the QATAR.</li><li>Ensure all guests remain engaged, safe, and comfortable throughout the tour.</li><li>Manage group dynamics, ensuring smooth transitions between locations and adherence to schedules.</li></ul></div>
<div>
2. Providing Expert Local Knowledge: 
<ul><li>Deliver engaging and informative commentary on the history, culture, and significance of QATAR attractions.</li><li>Stay updated on new attractions, events, and tourism developments to provide the latest insights.</li><li>Answer guest questions accurately and confidently, adapting explanations to suit different audience interests and cultural backgrounds.</li></ul></div>
<div>
3. Ensuring Safety and Compliance During Tours: 
<ul><li>Monitor guest safety and provide clear instructions regarding local laws, customs, and site-specific regulations.</li><li>Handle emergency situations calmly and efficiently, following company safety protocols.</li><li>Conduct risk assessments for tours and ensure all activities comply with safety guidelines.</li></ul></div>
<div>
4. Creating a Memorable Experience for Guests: 
<ul><li>Engage with guests in a friendly and professional manner, making the tour experience enjoyable and interactive.</li><li>Incorporate storytelling and fun facts to enhance guest interest and understanding.</li><li>Offer personalized recommendations for additional experiences based on guest preferences.</li></ul></div>
<div>
5. Supporting Sales and Promotions: 
<ul><li>Promote optional excursions, packages, and upgrades to enhance guest experiences.</li><li>Encourage guests to provide feedback, reviews, and referrals to improve service offerings.</li><li>Collaborate with sales and marketing teams to share insights on guest preferences and trending activities.</li></ul></div>
<div>
6. Coordinating with Drivers and Vendors: 
<ul><li>Work closely with transport providers to ensure timely pickups, drop-offs, and smooth logistics.</li><li>Liaise with attraction operators, restaurant partners, and other vendors to ensure seamless service delivery.</li><li>Resolve any scheduling or operational issues that may arise during tours.</li></ul></div></div>
 
<div>EDUCATION &amp; PROFESSIONAL QUALIFICATION
<ul><li>High school diploma or equivalent; additional training in tourism or hospitality is a plus.</li><li>Valid QATAR Tour Guide License would be an advantage</li><li>Valid QATAR driving license (or an international driving license that can be converted to a QATAR driving license under the RTA scheme)</li></ul>

EXPERIENCE &amp; SKILLS
<div>- Industry Experience - experience in customer service roles in the tourism and hospitality sectors. Experience of guiding tours and groups is preferred but not essential 
- Communication - excellent verbal and written communication skills with a focus on excellent customer service.
 
<ul><li>Languages: Fluent in English &amp; Romanian with excellent verbal and written communication.</li></ul>
- Problem-Solving Skills - demonstrated experience of resolving customer queries and handling conflicts and complaints in a constructive manner. 
<ul><li>Specialist Knowledge &ndash; an in-depth knowledge of the QATAR tourist attractions and products is preferred but not essential</li><li>Sales &ndash; sales focus</li><li>Efficient in handling payments, updating CRM reports, and ensuring seamless check-in processes.</li></ul></div></div>

Hotel Representative and Tour Guide - Romanian Market - Qatar

Ikonic Limousine DMCC

Ikonic Limousine, a premium transport service in Dubai, is looking for a Hotel Sales Supervisor to lead and coordinate high-end limousine services for hotel guests. If you have experience in hospitality or VIP guest services, and you're passionate about luxury travel experiences, this could be the perfect opportunity for you!Requirements:<ul><li>Valid own visa (mandatory)</li><li>Minimum 2 years of supervisory experience in hospitality, concierge, or transportation services</li><li>Excellent communication and customer service skills</li><li>Ability to stay organized and multitask in a high-pressure, fast-paced environment</li><li>Knowledge of Dubai/UAE roads and top hotel locations is a plus</li><li>Presentable, professional appearance with a VIP service mindset</li><li>Willingness to work flexible shifts, including evenings, weekends, and holidays</li></ul>Key Responsibilities:<ul><li>Serve as the main point of contact between 5-star hotel partners and our limousine team</li><li>Coordinate and oversee guest bookings, ensuring prompt and professional VIP transfer services</li><li>Supervise and schedule chauffeurs assigned to hotel locations</li><li>Manage daily dispatches, special guest requests, and on-the-go itinerary changes</li><li>Resolve any guest concerns or service issues promptly and professionally</li><li>Build and maintain excellent relationships with hotel concierge teams and front desk staff</li></ul>What We Offer:<ul><li>Competitive salary (AED 2,500 &ndash; AED 3,500) with performance-based incentives</li><li>Work with a leading luxury transportation brand in Dubai</li><li>Career growth opportunities in hospitality, logistics, and VIP services</li><li>Be part of a 5-star service team catering to high-end clients</li></ul>How to Apply:Send your updated CV to: careers@ikoniclimousine.comJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Hotel Sales Supervisor – Luxury Limousine Services

Pam Luxury Transport LLC

Pam Luxury Transport LLCHotel Sales Supervisor &ndash; Luxury Limousine ServicesPam Luxury transport LLC, a premium transport service in Dubai, is looking for a Hotel Sales Supervisor to lead and coordinate high-end limousine services for hotel guests. If you have experience in hospitality or VIP guest services then we want to speak to you.Requirements:&middot; Valid UAE License with one years experience and over 21 years of Age. With a Minimum of 1 years experience or relevant experience.&middot; Minimum of 1 year of supervisory experience in hospitality, concierge, or transportation services&middot; Excellent communication and customer service skills must speak with very good English.&middot; Ability to stay organized and multi task in a high-pressure, fast-paced environment&middot; Knowledge of Dubai/UAE roads and top hotel locations is a plus&middot; Presentable, professional appearance with a VIP service mindset and be able be a team player with hotel staff and peers &middot; Willingness to work flexible shifts, including evenings, weekends, and holidaysKey Responsibilities:<ul><li>Serve as the main point of contact between 5-star hotel partners and our limousine team</li><li>Coordinate and oversee guest bookings, ensuring prompt and professional VIP transfer services</li><li>Supervise and schedule chauffeurs assigned to hotel locations</li><li>Manage daily dispatches, special guest requests, and on-the-go itinerary changes</li><li>Resolve any guest concerns or service issues promptly and professionally</li><li>Build and maintain excellent relationships with hotel concierge teams and front desk staff</li></ul>What We Offer:<ul><li>Competitive salary (AED 2,500 &ndash; AED 3,200) with performance-based incentives</li><li>Work with a leading luxury transportation brand in Dubai</li><li>Career growth opportunities in hospitality, logistics, and VIP services</li><li>Be part of a 5-star service team catering to high-end clients</li><li>Provided 1/2 meals a day whilst at work</li></ul>message through indeed Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Gulf Court Hotel Business Bay

The Scope of workTo maximize the revenue performance of the property through the successful implementation and execution of a targeted sales effort.In this role you will sell hotel room nights through direct corporate client contact; Implement hotel-level tactical sales plans as assigned and produce monthly reports and sales forecasts for assigned areas of responsibility. You will develop and maintain good relationships with officials and representatives of local community groups and corporate companies, increase hotel sales, and achieve the budget.Key Responsibilities:<ul><li>Prepares and executes sales objectives and action plans</li><li>Regularly monitor accounts production within established parameters quotes and negotiates prices with the customer representatives. Scopes out new business opportunities increasing market penetration.</li><li>Plans, organizes, and hosts familiarization, corporate client events, team roadshows, and entertainment</li><li>To have a thorough knowledge of competitive sales strategies, pricing, rate structures, and further hotel developments</li><li>Builds and maintains strong relationships across internal and external clients, and other market and industry sources</li><li>To define and target markets to be solicited and develop an appropriate sales solicitation strategy for both domestic and international markets</li><li>Takes a proactive approach to sales, anticipating potential opportunities and developing new opportunities</li><li>Maintains, and enhances revenue from assigned geographical areas and market segmentation</li><li>Conducts market research and benchmarking with competitors pertaining to the corporate segment</li><li>Achieves hotel revenue, and room night goals in the corporate market segments</li><li>Assist the Director of Sales &amp; Marketing in defining an annual sales business plan</li><li>Conducts surveys of local/competitor markets for designated territories and market sectors making recommendations</li></ul>Qualifications:<ul><li>Sound experience in Dubai market with a minimum of 2-3 years of sales experience in similar role with a reputed hotel chain in Dubai</li><li>Previous experience in Dubai Business Bay will be an advantage</li><li>Possess strong connection and relationship with Dubai corporates</li><li>Strong drive for results and communicational skills</li><li>Target and result oriented with strong customer focus skills</li></ul>Job Type: Full-timePay: AED13,000.00 - AED14,900.00 per monthExperience:<ul><li>hotel's sales: 2 years (Required)</li><li>Dubai market: 1 year (Required)</li></ul>Application Deadline: 04/09/2025

Corporate Sales Manager - Hotel (Female)

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
 
Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.<h4 class="jobSectionHeader"> 
Your day to day
<ul>
<li>Develop and implement effective sales strategies aligned with company objectives and GCC market trends
</li>
<li>Identify new business opportunities across GCC countries (UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait).
</li>
<li>Build and maintain strong networks with potential clients, government entities, and corporate accounts
</li>
<li>Establish and nurture long-term client relationships to ensure repeat and referral business.
</li>
<li>Conduct regular client meetings, presentations, and negotiations.
</li>
<li>Manage key accounts and ensure client satisfaction.
</li>
<li>Monitor market conditions, competitor activities, and pricing strategies to maximize revenue.
</li>
<li>Upsell and cross-sell products or services to existing and potential clients.
</li>
<li>Track and report on sales performance, forecasts, and pipeline development.
</li>
<li>Provide management with insights and recommendations for growth.
</li>
<li>Conduct training sessions on sales techniques, customer service, and cultural awareness
</li>
<li>Monitor individual performance and provide coaching for improvement.
</li>
<li>Ensure all deals comply with company policies and local regulations.
</li>
<li>Participate in trade shows, exhibitions, and networking events across GCC countries.
</li>
<li>Support product launches and promotional events.
</li>
<li>Lead, mentor, and motivate a sales team to deliver consistent results.
</li>
<li>Work closely with marketing, operations, and finance teams to align sales campaigns.
</li>
<li>Lead contract discussions, proposals, and agreements with clients in line with GCC business practices.
</li>
<li>Conduct in-depth market research to understand customer needs and market shifts in the GCC.
</li>
<li>Achieve and exceed monthly, quarterly, and annual sales targets.
</li>
<li>Ensure all sales activities comply with GCC business laws, labor rules, and regulatory frameworks.
</li>
<li>Respect cultural sensitivities and business etiquette when engaging with clients and partners.</li></ul> 

What we need from you
<ul>
<li>Bachelor's degree in Business or Hospitality (preferred).
</li>
<li>3-5 years' sales experience in luxury hotels within GCC.
</li>
<li>Strong client network with travel agencies, corporates, and government accounts.
</li>
<li>Proven track record in achieving sales targets (corporate, leisure, MICE).
</li>
<li>Excellent communication &amp; negotiation skills; CRM proficiency.
</li>
<li>Fluency in English (Arabic is an advantage).
</li>
<li>Strong cultural awareness of GCC business etiquette.
</li>
<li>Self-driven, target-oriented, and flexible to travel across GCC.
</li>
<li>Previous UAE/GCC hospitality experience preferred.</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Sales Manager - GCC (Arabic Speaker)

Rixos Hotels

<div>
 
 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.
 
 
 
 Job Description
 
 
 
 
 Sales Executive &ndash; Hotel
 
 
 
 This position is responsible for driving revenue growth by promoting and selling the hotel's packages, events, and group bookings to individuals, schools, corporates, and travel agents. This role involves identifying new business opportunities, building strong relationships with clients, and ensuring a seamless guest experience from booking to visit.
 
 
 <ul>
 <li>
 Develop and execute sales strategies to achieve and exceed revenue targets.
 </li>
 <li>
 Identify and approach potential clients.
 </li>
 <li>
 Build and maintain strong, long-term relationships with existing and potential clients.
 </li>
 <li>
 Handle inquiries, provide quotes, and ensure follow-ups to close deals effectively.
 </li>
 <li>
 Act as a point of contact for client concerns, ensuring a high level of customer satisfaction.
 </li>
 <li>
 Work with the marketing team to develop promotional materials, campaigns, and digital content that supports sales objectives.
 </li>
 <li>
 Represent the hotel at trade shows, community events, and industry networking opportunities.
 </li>
 <li>
 Prepare weekly and monthly sales reports, detailing progress, challenges, and opportunities.
 </li>
 <li>
 Analyze market trends and competitors to identify areas for improvement and growth.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or a related field. Equivalent experience will be considered.
 </li>
 <li>
 Minimum 2-3 years of experience in sales, preferably in hospitality, tourism, or entertainment industries.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Proficiency in CRM software and MS Office Suite.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Ability to speak Russian/Arabic language is an added advantage.
 </li>
 <li>
 Knowledge of local market trends and client behavior is a plus.
 
 
 </li>
 </ul>
 Additional Information
</div>

Sales Executive - Hotel

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