hotel services supervisor

Inspire Management Training Center

We are seeking a Spa Supervisor to oversee the daily operations of the spa department at a luxury hotel and resort property. This role focuses on ensuring exceptional guest experiences, managing spa staff, and maintaining high standards of service and hygiene in line with luxury hospitality expectations.Key Responsibilities:<ul><li>Supervise and coordinate daily spa activities to ensure smooth operations.</li><li>Train, mentor, and motivate spa therapists and support staff.</li><li>Monitor guest satisfaction and handle feedback or complaints professionally.</li><li>Maintain spa cleanliness, hygiene, and safety standards.</li><li>Manage appointment scheduling and resource allocation efficiently.</li><li>Assist in inventory control and ordering of spa supplies and products.</li><li>Ensure compliance with all health and safety regulations.</li><li>Collaborate with other hotel departments to enhance guest experience and promote spa services.</li></ul>Qualification, Experience and Skills<ul><li>3-4 years of experience as a Spa Supervisor or in a similar role within luxury hotels or resorts in the GCC.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of spa treatments, products, and industry standards.</li><li>Ability to handle guest feedback professionally and resolve issues promptly.</li><li>Good organizational and multitasking skills.</li><li>Flexibility to work shifts, including weekends and holidays.</li></ul>Benefits:<ul><li>Competitive Salary and other allowances</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Spa Supervisor in 5 Star luxury hotels in the GCC: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Diploma or Certificate in Spa Therapy (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Spa Supervisor (Luxury Hospitality)

The Stewarding Supervisor is responsible for overseeing daily stewarding operations within a luxury hotel, ensuring exceptional standards of cleanliness, hygiene, and operational effectiveness. This position plays a key role in supporting the Culinary and Food &amp; Beverage teams while maintaining full compliance with five-star food safety and sanitation standards.Key Responsibilities<ul><li>Supervise and coordinate stewarding activities across kitchens, restaurants, and banquet facilities</li><li>Prepare duty rosters, allocate tasks, and monitor staff performance</li><li>Ensure all kitchen equipment, utensils, crockery, cutlery, and back-of-house areas are maintained to luxury hospitality standards</li><li>Enforce strict compliance with food safety policies, hygiene regulations, and HACCP guidelines</li><li>Oversee the safe and proper use of cleaning chemicals, tools, and machinery</li><li>Conduct routine inspections of stewarding areas to ensure cleanliness and operational readiness</li><li>Monitor and maintain adequate stock levels of kitchen equipment and cleaning supplies</li><li>Liaise with Culinary, F&amp;B, and Engineering teams to address operational needs and maintenance issues</li><li>Train and mentor stewarding team members on cleaning procedures, safety standards, and SOPs</li><li>Ensure effective waste disposal, recycling practices, and adherence to sustainability initiatives</li></ul>Skills &amp; Experience<ul><li>Previous experience as a Stewarding Supervisor or Senior Steward within a luxury hotel or resort environment</li><li>Strong understanding of hygiene standards, HACCP principles, and sanitation procedures</li><li>Demonstrated leadership experience with the ability to supervise and develop a team</li><li>Strong organizational and multitasking abilities</li><li>Effective communication and coordination skills</li><li>Valid Food Safety and Hygiene certification required</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Stewarding Supervisor in Luxury 5 Star Hotels: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Steward Supervisor (Luxury Hospitality)

Four Seasons Hotels & Resorts, Saudi Arabia

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 Safety Supervisor &ndash; The Role
 
 
 
 As a Safety Supervisor, you will be responsible for overseeing the day-to-day safety and security operations of the property, ensuring the safety of all guests, employees, and hotel assets. You will support the implementation, monitoring, and continuous improvement of all safety and security policies, procedures, and standards in line with Four Seasons expectations.
 
 
 You will ensure all incidents related to safety, security, potential liabilities, and insurance requirements are accurately documented and reported, while maintaining a safe and secure environment at all times.
 
 
 Four Seasons Hotel Riyadh
 
 
 Located in a prime address in the heart of the capital, Four Seasons Hotel Riyadh is nestled within the iconic 99-storey Kingdom Tower. The hotel offers unparalleled proximity to key business districts, shopping destinations, and cultural landmarks, featuring 276 spacious and light-filled rooms, including 39 luxurious suites.
 
 
 Food &amp; Beverage
 
 
 The hotel features three exceptional dining venues, offering a combined seating capacity of 250 guests.
 
 
 Our event facilities include a combination of ballrooms and meeting rooms, totaling 7,213 square meters (77,640 square feet) of versatile event space, ideal for hosting a wide range of occasions.
 
 
 Spa &amp; Wellness
 
 
 Our world-class spa offers an exceptional wellness experience, featuring 8 treatment rooms for male guests and 1 exclusive treatment room for female guests, complemented by premium facilities and a fully equipped fitness center.
 
 
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Reading, writing, and oral proficiency in the English language
 </li>
 <li>
 Proven experience supervising personnel in safety, lifesaving, or property protection environments
 </li>
 <li>
 Certified and experienced in CPR, First Aid, firefighting, and crowd control
 </li>
 <li>
 Previous experience in police, security, or safety operations is required
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 <ul>
 <li>
 Competitive net salary in a tax-free environment
 </li>
 <li>
 Competitive housing allowance
 </li>
 <li>
 Transportation allowance
 </li>
 <li>
 21days annual leave
 </li>
 <li>
 10 public holidays per year
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Medical and life insurance
 </li>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Worldwide complimentary room nights with Four Seasons
 </li>
 <li>
 Laundry / dry cleaning provided for work attire
 </li>
 <li>
 Growth and development opportunities
 </li>
 </ul>
</div>

Safety Supervisor (Local Only), Four Seasons Hotel Riyadh

Marriott International

<div>Additional Information 
Job Number26018843 
Job CategoryRooms &amp; Guest Services Operations 
LocationQabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor

Americana Restaurants

<div>
 
 
 Role Purpose:
 
 
 
 As the Accommodation Supervisor, you will be looking after our Staff Accommodation driving Americana Restaurants&rsquo; Safety and clean facility for our employee&rsquo;s , ensuring seamless alignment with our organizational goals. You will partner closely with executive leadership and stakeholders, championing communications initiatives that enhance both our external brand perception and internal communications frameworks. Your role will be pivotal in shaping the company's voice across multiple channels, guiding key messaging, and ensuring effective delivery in a dynamic, high-stakes environment.
 
 
 
 
 
 
 What You'll Own:
 
 
 <ul>
 <li>
 Lead the development and execution of a holistic communications between vendors &amp; Accommodation supervisor that aligns with Americana Restaurants' value &amp; goals .
 </li>
 <li>
 Supervise the day /day the workflow inside the accommodation to ensure the safety of our employee&rsquo;s
 </li>
 <li>
 Own and maintain facility consistency, including overseeing brand guidelines, I voice , and Be Spoke Platform.
 </li>
 <li>
 Act as a communications advisor, offering strong pushback and well-considered counsel when necessary, while remaining resilient under pressure.
 </li>
 <li>
 Follow up with maintenance requests .
 </li>
 <li>
 Install the right standards in our facility .
 </li>
 <li>
 Develop high-quality, impactful materials quality .
 </li>
 <li>
 Keep up to date with market trends and innovation with a view to implementing any best practices within Americana facilities.
 </li>
 </ul>
 
 
 
 
 
 Qualification, Experience &amp; Skills :
 
 
 <ul>
 <li>
 Bachelor's Degree in any field.
 </li>
 <li>
 3- 5 years of experience managing accommodations.
 </li>
 <li>
 Assertive and self&ndash;confident but exercise plans and decisions within a structured environment and defined parameters.
 </li>
 <li>
 Confident to take calculated risks but also able to procrastinate over risk decisions to ensure the right decision is taken.
 </li>
 <li>
 Analytical and technical nature, his or her communication style requires to be direct and factual.
 </li>
 <li>
 Able to put the impact comms has on customer service at the heart of every decision.
 </li>
 <li>
 Shows flexibility and resilience to work effectively under pressure managing several projects at any one time.
 </li>
 <li>
 Impatient and able to react quickly, someone who thrives on change and quick problem&ndash;solving.
 </li>
 <li>
 Offers a practical, common&ndash;sense approach balancing a subjective and objective analysis and response to events or problems.
 </li>
 <li>
 Likes change and driving change and gets easily bored with continued rhythm and routine.
 </li>
 <li>
 Advanced digital skills including use of; Word, PowerPoint, Excel, Social Media Channels, Video Creation and Photoshop (preferable).
 </li>
 <li>
 Exceptional writing, editing, and presentation skills in English.
 </li>
 <li>
 Self-starter with strong relationship management skills and ability to partner with and build consensus with individuals and teams.
 </li>
 </ul>
</div>

Accommodations Supervisor

<div>Additional Information 
Job Number26015310 
Job CategoryHuman Resources 
LocationThe St. Regis Doha, West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
#LI-Hybrid
#LI -PB1
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Accommodation Supervisor

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26015310
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 The St. Regis Doha, West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 -PB1
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

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10000 hotel services supervisor jobs NEAR_ME

Spa Supervisor (Luxury Hospitality)

Steward Supervisor (Luxury Hospitality)

Safety Supervisor (Local Only), Four Seasons Hotel Riyadh

Guest Experience Supervisor

Accommodations Supervisor

Accommodation Supervisor

Accommodation Supervisor