hotel services supervisor

Coconut Waikiki Hotel

<p><b>Position: </b>Front Desk Host</p><p><b>Department: </b>Front Office</p><p><b>Job Overview: </b>Responsible for providing quality guest service as it pertains to checking in/out of hotel guests, answering phone calls, making reservations, and delivering exceptional service to guests, employees and vendors. Demands accuracy with daily accounting procedures.</p><p><b>Reports To: </b>Front Desk Supervisor, Front Office Manager<br/>Key Relationships<br/><b>Internal: </b>Front Desk staff, Housekeeping staff, Executive Housekeeper, Maintenance staff, Sales staff, Accounting staff, owners</p><p><b>External:</b> Guests, Vendors, Service Providers, Colleagues</p><p><b>Qualifications: </b>Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.</p><p><b>Education/Experience Requirements:</b></p><ul><li>High school graduate, some college.</li><li>Ability to satisfactorily communicate in English (speak, read, write) with guests, management, co-workers and vendors.</li><li>Ability to accurately compute and manipulate mathematical calculations.</li><li>Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and minimum amount of supervision.</li><li>Previous experience in cash handling.</li><li>Computer knowledge in Windows environment as well as proficiency in property management system.</li><li>Experience with cost controls and yield management</li><li>Ability to work a variety of varying schedules.</li><li>Punctuality and regular and reliable attendance.</li><li>Interpersonal skills and the ability to work well with co-workers and the public.</li><li><b>Desired Skills/Aptitudes: </b></li><li>College degree</li><li>Ability to communicate in a second language.</li></ul><p>Essential Physical Abilities: <b>Endure various physical movements throughout the work area. </b> Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and carry or otherwise move packages, boxes, and luggage.<b>Essential Job Functions:</b><br/>*</p><ul><li>Check-in and check-out hotel guests in a confident, professional, and friendly manner</li><li>Proactively ensure guest satisfaction with accommodations as well as offer any assistance.</li><li>Anticipate guests' needs, respond promptly, and acknowledge all guests</li><li>Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.</li><li>Review arrivals noting special requests and blocking rooms</li><li>Complete all items as listed on shift checklists.</li><li>Ensure proper credit card procedures are followed at all times to include credit card imprint and guest signature on registration slip.</li><li>Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.</li><li>Maintain complete knowledge of all hotel services, features, amenities and services</li><li>Offer detailed information on the voice mail system to callers and guests wishing to leave messages.</li><li>Accept and record wake-up call requests.</li><li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver).</li><li>Meet with departing Front Desk Host to review business status, log-book and follow-up items.</li><li>Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities.</li><li>Knowledgeable of hotel fire and emergency procedures.</li><li>Keep the front desk as well as lobby areas clean and well organized.</li></ul><p>This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.</p><p><b>FLSA Status: </b>Non-Exempt; Non-exempt employees are subject to the wage and hour laws and entitled to overtime pay. All overtime work by a non-exempt employee must be approved in advance by the employee&rsquo;s supervisor or the Hotel Manager. Non-exempt employees who work overtime without prior approval are subject to disciplinary action, including termination.</p><p><b>AT-WILL EMPLOYMENT: </b>The relationship between Coconut Waikiki Hotel and the employee is for an unspecified term and is considered &ldquo;at will&rdquo;. This means that the terms and conditions of employment may be changed, with or without cause and with or without notice, including , but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties and location of work.</p><p>Pay: From $21.63 per hour</p><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Honolulu, HI 96815 (Preferred)</li></ul><p>Work Location: In person</p>

Front Desk Host

MILEO THE PALM

<p><b>Security Supervisor</b> is responsible for overseeing the daily security operations of the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. The role includes supervising security officers, enforcing hotel policies and safety procedures, responding to emergencies, investigating incidents, and maintaining a secure environment while delivering excellent guest service.</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p><p>Experience:</p><ul><li>Hotel: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Security Supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26095267<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>275 Summer St, Stamford, Connecticut, United States, 06901<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<b>Expiration Date:</b> 09/14/2026
<p></p><div><p><b>Additional Information: </b>This hotel is owned and operated by an independent franchisee, <b>Janus Hotels and Resorts, Inc</b>. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.</p><div>
<b>Job Summary</b>:</div><div>
</div><div>Assist guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times. Balance and post charges and settlements. Reset systems for next day operations.</div><div><br>
</div><div>
</div><div><b>ESSENTIAL FUNCTIONS</b></div><div>
</div><div><b>FRONT DESK SKILLS</b></div><div>
</div><div><b>Assist guests by:</b></div><ul>
<li><div>Properly assign room locations, rate room selling strategies, and guaranteed or requested room types.
</div></li><li><div>Have daily knowledge of groups or functions in-house and local current events.
</div></li><li><div>Understand qualified discounts, their availability and application of vouchers.
</div></li><li><div>Accurately handle future and same day reservations or take walk-in guests.
</div></li><li><div>Check-in and check-out guests in a knowledgeable, efficient, and professional manner.
</div></li><li><div>Assist guests with safe deposit box use at Front Desk.
</div></li><li><div>Post, correct, or adjust charges to guest account as necessary.
</div></li><li><div>Be knowledgeable of hotel credit, cash in advance, and check cashing procedures.
</div></li><li><div>Maintain accuracy in cash handling procedures.
</div></li><li><div>Perform all shift checklist responsibilities.
</div></li><li><div>Familiar with frequently used Standard Operations Procedures.
</div></li><li><div>Basic knowledge of how to operate all Front Office equipment.
</div></li><li><div>Ability to solve basic equipment problems and/ or who contact for resolution.
</div></li><li><div>Support team members to ensure the team&rsquo;s entire workload is completed daily.
</div></li><li><div>Actively identify barriers and attempt to resolve within the team.
</div></li><li><div>Nurture team and teamwork concept.
</div></li><li><div>Trained on all hotel emergency procedures, equipment, and utility shutoffs.
</div></li></ul><div></div><div><b>ROOMS CONTROL SKILLS</b></div><div>
</div><div>Assist the hotel operation by completing the following responsibilities:</div><ul>
<li><div>Blocking rooms for same day based on: VIP&rsquo;s, specific location or views guaranteed to groups.
</div></li><li><div>Communicate with Manager regarding status of groups.
</div></li><li><div>Communicate with Housekeeping regarding VIP arrivals and expediting VR rooms.
</div></li><li><div>Run hourly house counts and confirm selling strategy with Manager/ Supervisor.
</div></li></ul><div>Willingness and ability to train new associates.</div><div>
</div><div>Communicate pertinent shift information to Manager/ Supervisor and team members both verbally and in writing via logbook.</div><div>
Update as necessary.</div><div>
</div><div>Pass-on pertinent information to next shift. Group information, current selling strategy, follow-up required for guests or shift responsibilities.</div><div><br>
</div><div>
</div><div><b>PBX SKILLS</b></div><ul>
<li><div>Familiar with property, departments, hours of operation, and services of the hotel.
</div></li><li><div>Answer phones within 3 rings using proper greeting and etiquette.
</div></li><li><div>Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies.
</div></li><li><div>Receive and deliver clear and professional messages in PMS and offer assistance with voice mail.
</div></li><li><div>Answer basic Front Office related questions.
</div></li><li><div>Properly accept, log, and maintain mail in an organized manner.
</div></li><li><div>Report, log, and follow-up on telephone equipment malfunctions.
</div></li><li><div>Confirm, record, and deliver wake-up calls (using manual sheet and/ or switchboard).
</div></li><li><div>Use and explain the use of TDD equipment for hearing impaired.
</div></li><li><div>Assist team in completing daily responsibilities.
</div></li></ul><div><b>GUEST RELATIONS</b></div><ul>
<li><div>Be readily available/ approachable for all guests.
</div></li><li><div>Take proactive approaches when dealing with guest concerns.
</div></li><li><div>Follow property specific second effort and recovery plan.
</div></li><li><div>Extend professionalism and courtesy to guests at all times.
</div></li></ul><div></div><div>In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:</div><ul>
<li><div>The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
</div></li><li><div>Carry out all reasonable requests by leadership team.
</div></li><li><div>Comply with department uniform and appearance standards.
</div></li></ul><div>The Company offers a comprehensive benefits package to eligible employees. Benefits are subject to the terms of the applicable plans and may be modified by the Company at any time.</div><p><i>
This company is an equal opportunity employer.</i></p><p>
frnch1</p></div></div><p></p>

Night Auditor

City Centre Rotana Doha

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 This position is based at City Centre Rotana Doha
 <br/>
 <br/>
 As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the &lsquo;floors&rsquo;
  </li>
  <li>
   Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
  </li>
  <li>
   Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
  </li>
  <li>
   Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
  </li>
  <li>
   Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
  </li>
  <li>
   Thorough knowledge of all the products and services provided by Housekeeping
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding Hotel Operations
 <br/>
 <br/>
 Effective Communication
 <br/>
 <br/>
 Planning for Business
 <br/>
 <br/>
 Supervising People
 <br/>
 <br/>
 Understanding Differences
 <br/>
 <br/>
 Supervising Operations
 <br/>
 <br/>
 Teamwork
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Drive for Results
</div>


Head Housekeeping Supervisor

Crescent Hotels & Resorts

<div><p>A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.</p>
<p><b>
What will I be doing?</b></p>
<p>
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her</li>
<li>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards</li>
<li>Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries</li>
<li>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy</li>
<li>Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner</li>
<li>Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction</li>
<li>Receive, input, retrieve and relay messages to guests</li>
</ul>
<p> NOTE:</p>
<p>
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate&rsquo;s supervisor.</p>
<p>
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.</p><br>
<p></p>
<p><i>
For applicants who will be working in California, the anticipated compensation range for the position is $ 22.48 per hour The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.</i></p><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Guest Service Agent

Accor

<div><b>Company Description</b><p><b><br>
Join</b><b> us at Accor, </b><b>where</b><b> life pulses </b><b>with</b><b> passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><b><br>
Job Description</b><br>
<ul><li>
Maintain the LQA service standards as required for the Outlet.</li><li>
Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP&rsquo;s arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food &amp; Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li><li>
Present children's menus when appropriate, and describe specials and alternative cuisine.</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.</li><li>
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>
Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li><li>
Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.</li><li>
Follow cash and credit card procedures according to the guidelines of the accounting department.</li><li>
Maintain a clean, neat and orderly restaurant throughout service.</li><li>
Polish cutlery, refill salt, pepper and sugar, creamers etc.</li><li>
Must be able to prepare/operate the coffee machine to make specialty coffee&rsquo;s/Tea&rsquo;s</li><li>
Must be able to make/ serve other beverages both non-alcoholic and alcoholic drinks.</li><li>
Ensure that work station is stocked with appropriate condiments at all times.</li><li>
Report any guest comments regarding food and beverage to manager</li><li>
Conscientious handling and maintenance of operating equipment.</li><li>
Learn and adhere to safety, sanitation, HACCP and hygiene policies</li><li>
Maintain good working relationships with colleagues, and all other departments.</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features.</li><li>
Perform opening/closing side duties as assigned and set all tables according to standards.</li><li>
Report to manager any kinds of deviation from set standard and procedures.</li><li>
Ensure that all service and storage areas are kept safe and clean</li><li>
Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>
Carry out cleaning and maintenance of the outlet</li><li>
Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.</li><li>
Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.</li><li>
Actively support in the Management in supervision of the operation/section to maintain service standards</li><li>
Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees</li><li>
Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.</li><li>
Must learn and be able to use the operating systems at Raffles Dubai.</li><li>
Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.</li><li>
Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ HERO.</li><li>
Use a hands-on approach to train and develop employees, demonstrate team building, and lead by example.</li><li>
Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.</li><li>
Carry out any other duties as and when assigned by the Management of the Hotel</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Experience in food &amp; beverage service.</li><li>
Strong supervisory skills with a hands-on approach and lead-by-example work style.</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>
Ability to find creative solutions with proven problem-solving capabilities offering support where required.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</li><li>
Experience of working with IT systems on various platforms.</li><li>
Strong communication skills.</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English , additional languages are a plus</li></ul></div>

Waiter

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Overview</b></p><p>
We are seeking a dedicated and detail-oriented Room Attendant to ensure all guestrooms, corridors, and assigned areas are maintained to the highest standards of cleanliness, presentation, and luxury hospitality service. The Room Attendant is responsible for cleaning and servicing guest rooms, replenishing guest supplies, maintaining housekeeping equipment, and ensuring compliance with and hotel brand standards.</p><p>
This role plays an important part in creating a memorable guest experience by ensuring all guestrooms and guest areas are clean, comfortable, safe, and presented to luxury hotel standards always.</p><p><b>
Key Responsibilities:</b></p><div><ul><li>
Cleaning chairs, sofas, and carpets in guests&rsquo; bedrooms and all public areas.</li><li>
Removing chewing gums, candle wax, wine, and coffee stains.</li><li>
Ensure that all company brand standards have been implemented.</li><li>
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>
Contribute to the collective commitment of a unique guest experience - to create a sense of place.</li><li>
Support new members of the housekeeping team.</li><li>
Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.</li><li>
Report for work ensuring appearance and presentation meets the required standard.</li><li>
Collect key cards and Duty Phone from the Housekeeping office at your appointed start time.</li><li>
Collect equipment, ensure you have the correct tools for the job &ndash; if not you must let your Floor Supervisor know &ndash; and commence cleaning departure rooms. While removing trolleys from the cupboards, noise should be kept to a minimum, as most of our guests will still be asleep.</li><li>
While on the floors all noise should be kept to a minimum such as closing doors and conversations.</li><li>
Return any turned down rooms to daytime set-up.</li><li>
Rooms with a &ldquo;Do not disturb&rdquo; card should not be knocked or entered.</li><li>
Report to your Floor Supervisor about any sleep-outs, extra departures, rooms on DND or rooms not requiring service.</li><li>
All rooms must be cleaned according to Rosewood standards.</li><li>
Trolleys/bicycles should be kept neat and tidy throughout the day.</li><li>
Ensure public areas and corridors are in immaculate condition.</li><li>
Make up any extra beds and baby costs as required.</li><li>
Any guest laundry found in occupied rooms should be brought to the attention of the housekeeping office immediately.</li><li>
All private dining trays must be removed from the guestrooms and the corridors and placed in designated collection area.</li><li>
Clean and empty vacuum cleaner and assist in the tidying of the store cupboard at the end of the day.</li><li>
Before going off shift, trolley/bicycle should be restored, cleaned and put away. Remain on the floor until your Floor Housekeeper has signed your paper. Return your list, key cards and Duty Phone to the Housekeeping office at the end of your shift.</li><li>
Ensure lost and found items are turned directly into Security and the lost property procedure followed.</li><li>
Gifts from guests must be accompanied by a signed authorization from the guest and security pass out before they can be removed from the hotel.</li><li>
Ensure safety and return of all key cards and Duty Phone and ensure you do not loan them to anybody else. Report any loss of key card of Duty Phone immediately to the housekeeping office.</li><li>
Report immediately any matters concerning the security of guests to the Security Department.</li><li>
Ensure all equipment is well maintained and in proper working order. Report any malfunctioning or defects to equipment to the Floor Supervisor.</li><li>
Report all malfunctions in assigned areas on to Unifocus (Knowcross).</li><li>
Be responsible for keeping guest doors closed whilst servicing the guestroom and using &lsquo;Service&rsquo; card.</li><li>
Do not allow anyone to enter a guestroom. Advise the guest to use their keycard and request assistance from guest relations if card is faulty.</li><li>
Ensure safety of guest property and report anything suspicious to your Floor Supervisor.</li><li>
Report suspicious looking people or anything suspicious to your Floor Supervisor.</li><li>
To ensure that all guest rooms are maintained in accordance with the standard required by the Director of Housekeeping.</li><li>
Stock and replace missing items in guest rooms, inspect and clean accordance with departmental procedures and policies.</li><li>
Ensure products in minibar and guest room are not expired and take the proper procedure to remove and replace those products as necessary.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Housekeeping Room Attendant

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