Customer Support Representative
- Full time
- Remote
- Canada
- 750 - 850 CAD / week
Posted 30 days ago
Job requirements
- Hires in
- Canada
- Employment type
- Full time
- Company location
- Kenya
- Salary
- 750 - 850 CAD / week
About the role
Join Our Team
Vidzo Royal Inn is looking for friendly, detail-oriented professionals to join our Customer Support team. No prior experience required — paid online training will be provided.
Role: Customer Support Representative
Key Responsibilities
- Respond to guest and client inquiries via email, chat, and phone
- Provide professional, timely, and courteous support to ensure guest satisfaction
- Manage bookings, reservations, and follow-ups accurately
- Maintain and update customer records in our system
- Escalate issues appropriately and support daily operations
Requirements
- Strong written and verbal communication skills
- Excellent customer service and problem-solving abilities
- Basic computer skills: MS Office, Google Workspace, and email
- Reliable internet connection and access to a computer or smartphone
- Self-motivated, organized, and able to work independently in a remote setting
What We Offer
- Competitive pay: Up to CAD $750 per week
- Paid online training and onboarding
- Flexible work schedule
- Career growth opportunities within Vidzo Royal Inn
- 100% Remote work environment