housekeeper manager

Hilton

<div>Assistant Housekeeping Manager
An Assistant Housekeeping Managerr will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. 
What will I be doing? 
As an Assistant Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist with overseeing Housekeeping/Laundry operations</li><li>
Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>
Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li><li>
Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li><li>
Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li><li>
Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li><li>
Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels cover business demands</li><li>
Ensure ongoing training to support the Executive Housekeeper</li><li>
Ensure communication meetings are conducted</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Support managing, training and developing the team</li><li>
Deputise in absence of the Executive Housekeeper</li><li>
Provide excellent guest service</li><li>
Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Assistant Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li><li>
A high school certificate or equivalent</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Knowledge of Workplace, Health, Safety and Hygiene is essential</li><li>
Strong communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
Experience managing a department and Profit and Loss account</li><li>
High level of IT proficiency</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Housekeeping Manager

RAMADA RESORT BY WYNDHAM MANAMA SEEF

Main tasks<ul><li>Reports directly to and communicates with the Housekeeping Supervisor/ Executive Housekeeper on all pertinent Housekeeping matters to provide an efficient guest service.</li><li>Interacts as appropriate with guests, as well as individuals outside of the Hotel, including suppliers, contractors, labour relations representatives and competitors.</li><li>Co-ordinates and communicates with other department colleagues as required.</li><li>Follow the department Mission and Objectives.</li><li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standards.</li><li>Thoroughly clean guestrooms according to hotel/brand standards.</li><li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.</li><li>Remove all trash and dirty linen from guestrooms and hallways.</li><li>Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).</li><li>Restock housekeeping cleaning cart for next day's use.</li><li>Replenish chemical bottles.</li><li>Clean room with the door closed according to standards, unless requested to do otherwise by the guest.</li><li>Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.</li><li>Demonstrate pride in the work place with a high level of commitment.</li><li>Treat all guests, members &amp; colleagues in a polite and courteous manner at all times.</li><li>Anticipate guest&rsquo;s needs wherever possible and react to these to enhance guest satisfaction.</li><li>Promote a helpful and professional image to the internal and external customers.</li><li>Ascertain a high degree of guest satisfaction (to receive zero complaints about your department)</li><li>Use guest names wherever appropriate.</li><li>Have good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants and functions rooms. To be well informed about the special functions and events held in the hotel on daily basis.</li><li>Be aware of hotel management, their office location, role and availability.</li><li>Comply with the hotel legal requirements for fire, bomb threats and Health and Safety standards.</li><li>Attend and follow all training sessions as required.</li><li>Keep your work area, trolley, back area, linen storing carts, store rooms clean and tidy all the times.</li><li>Have the maximum knowledge of Bahrain History, places of interest, shopping areas, etc.</li><li>Maintain the professional confidentiality and never disclose any secret pertaining to the company.</li><li>Carry out any reasonable duties as required by a Housekeeping Supervisor/ Executive Housekeeper.</li><li>Report to the supervisor/ executive housekeeper immediately after joining the duty.</li><li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up, ect.</li><li>Responsible for cleaning and maintaining of hotel public areas, guest rooms, corridors, staircase, back area, parking area, staircases, restaurants, banquet areas pantries, elevators, offices and other area assign by Housekeeping Supervisor/ Executive Housekeeper according to the brand standard.</li><li>Maintain the department standard productivity requirement of daily minimum number of room credit count cleaning between 12 to 13 credits par day.</li><li>Report for any maintenance complains to the supervisor/ Executive Housekeeper.</li><li>Carry out the complete inspection of the rooms or public areas and inform the supervisor about any unusual thing found in the room.</li><li>Arrange the housekeeping trolley as per the required standard.</li><li>Handle the clean and soiled linen as per the department standard.</li><li>Vacuum and mop all the rooms after the service.</li><li>Inform the supervisor/ executive housekeeper about the room status and discrepancy.</li><li>Collect the guest laundry and hand it over to the supervisor or linen room.</li><li>Strictly follow the department health and safety standard.</li><li>Handle the &ldquo;Lost and Found&rdquo; according to the standards.</li><li>Strictly follow the hotel policy and procedures.</li></ul>Job Type: Full-timePay: BD140.000 - BD150.000 per month

Room Attendant- Female

<div>Floor Housekeeper
A Floor Housekeeper is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. 
 
 
What will I be doing? 
As a Floor Housekeeper, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Housekeeper will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Supervise Room Attendants</li>
<li>Daily allocation of rooms and deep cleaning tasks to team members</li>
<li>Manage guest requests, including VIP amenities and communicating them to the relevant team members</li>
<li>Routine inspection of guest bedrooms to ensure they meet standards</li>
<li>Aware of all room categories and amenities</li>
<li>Achieve positive outcomes from guest queries in a timely and efficient manner</li>
<li>Carry out lost property procedures</li>
<li>Ensure guest laundry is cleaned and delivered in a timely manner</li>
<li>Report maintenance issues to Maintenance/Engineering Department</li>
<li>Assist Head Housekeeper with training requirements</li>
<li>Represent the needs of the team to others in the hotel</li>
<li>Be environmentally aware</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Floor Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Committed to delivering a high level of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>High standards of cleanliness</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Experience in the hotel/cleaning industry</li>
<li>Experience in managing/supervising a team in a similar role</li>
<li>IT proficient</li>
<li>Willingness to develop team members and self</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Floor Housekeeper

<div>Executive Housekeeper
An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. 
 
 
What will I be doing? 
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Oversee housekeeping operations</li>
<li>Oversee Laundry Operations</li>
<li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li>
<li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li>
<li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li>
<li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li>
<li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels cover business demands</li>
<li>Ensure ongoing training</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Housekeeping/Laundry team</li>
<li>Competent in property management systems</li>
<li>Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li>
<li>A successful track record of managing a large team</li>
<li>A high school certificate or equivalent</li>
<li>High level of commercial awareness and cost control capabilities</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>IT proficiency</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office</li>
<li>Strong organizational, budget management, and problem solving skills</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Familiar with Property Management Systems</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Executive Housekeeper

<div>Executive Housekeeper
An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. 
 
 
What will I be doing? 
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Oversee housekeeping operations</li>
<li>Oversee Laundry Operations</li>
<li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li>
<li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li>
<li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li>
<li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li>
<li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels cover business demands</li>
<li>Ensure ongoing training</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Housekeeping/Laundry team</li>
<li>Competent in property management systems</li>
<li>Assist other departments wherever necessary</li></ul>
What are we looking for?
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Pre-opening Experience in an upscale or luxury brand</li>
<li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li>
<li>A successful track record of managing a large team</li>
<li>A high school certificate or equivalent</li>
<li>High level of commercial awareness and cost control capabilities</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>IT proficiency</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office</li>
<li>Strong organizational, budget management, and problem solving skills</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Familiar with Property Management Systems</li> 
</ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWHousekeeping desk attendant is the main communication Centre of the housekeeping department. You are responsible for all information sent out and received from the control desk. You should have good telephone etiquettes. Keep the notice board up to date with the relevant informationJOB RESPONSIBILITIES<ul><li>Follow up on the list for orders needed to be done with in the property either for maintenance or materials needed for the property as related to quality standard.</li><li>To write down and forward all guests complaints or managers request to the Executive or Assistant Executive Housekeeper for immediate action.</li><li>To write down any special attention such as: VIP&rsquo;s banquet, flowers, vases, etc. in the log and inform the Executive or Assistant Executive Housekeeper for the same immediate action.</li><li>Prepare the one final supervisor report after receiving the same from each supervisor.</li><li>Handle Lost &amp; Found log book, if required by the Executive Housekeeper, and distribution to the staff. Follow up Policy &amp; Procedures for the same</li><li>Prepare the Article for the Food &amp; Beverage Department Use Form for any appliances required by them and make sure that they sign for receiving the same.</li><li>The articles should be written in the control book for follow up and records.</li><li>Prepare the General store Requisition and have it approved by the Executive Housekeeper or Assistant Executive Housekeeper.</li><li>Bring general store requisition from the general storeroom and upon receiving the supplies to check for the quality ordered.</li><li>Write maintenance request orders if required by the Executive or Assistant Executive Housekeeper. A copy should be handed over to the Engineering Department for action, a copy kept in the maintenance request orders board for follow up and records</li><li>Handle the staff daily attendance sheet or log book for the Department for signing in and out.</li><li>To prepare the weekly Department Head&rsquo;s time sheet according to the attendance sheet and staff time cards and hand it over to the Executive Housekeeper for approval and to submit the same to the Personnel Department.</li><li>To make sure that the blackboard is always kept-up-to-date.</li><li>Handle the distribution of reports, memos, etc.</li><li>Follow up for all filling to ensure that the filling cabinets are clean tidy and up dated.</li><li>Perform special assignments as assigned by the Executive or Assistant Executive Housekeeper.</li><li>To ensure that his/her area is clean and tidy.</li><li>Knowledge of first aid to help for any emergency.</li><li>Respond to fire calls, real or drill, follow up for instruction and ensure the safe delivery off master keys.</li><li>To receive and record all telephone calls, and follow up to ensure that action has been done.</li><li>Follow up for maintenance and repairs requested by managers or staff to ensure immediate action.</li><li>Notify the Supervisors for the very urgent job or places to be cleaned which had to be made first,and any special guest requests. Record it in the log book.</li></ul>Job Types: Full-time, Permanent

Housekeeping Coordinator

<div>Assistant Executive Housekeeper - Waldorf Astoria Cairo Heliopolis
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning &amp; development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance. 
 
What will I be doing? 
Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members within the group so to provide an exceptional experience for our Guests. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li>
<li>Ensures all guestrooms, public and back of the house areas (excluding kitchen areas) are maintained to standard and meticulously cleaned. Responsible to train supervisors and fulfil training role in the absence of the trainer. Handles guest complaints and follow through on required actions</li>
<li>Conducts all VIP room inspections, involve in special projects associated within the housekeeping scope of responsibilities; manages the lost and found in conjunction with Loss Prevention Policy.</li>
<li>Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li>
<li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li>
<li>Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensures staff are trained and have the equipment to consistently deliver outstanding room product and personalized service.</li>
<li>Ensure staffing levels cover business demands</li>
<li>Ensure ongoing training to support the Executive Housekeeper</li>
<li>Ensure communication meetings are conducted</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Support managing, training and developing the team</li>
<li>Deputise in absence of the Executive Housekeeper</li>
<li>Provide excellent guest service</li>
<li>Assist other departments wherever necessary</li>
</ul>What are we looking for?
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Knowledge of Workplace, Health, Safety and Hygiene is essential</li><li>
Strong communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
Experience managing a department and Profit and Loss account</li><li>
High level of IT proficiency</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Executive Housekeeper - Waldorf Astoria Cairo Heliopolis

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Assistant Executive Housekeeper - Waldorf Astoria Cairo Heliopolis