housekeeping assistant manager

Marriott International

<div>Additional Information 
Job Number25168010 
Job CategoryHousekeeping &amp; Laundry 
LocationRiyadh Airport Marriott Hotel, Airport Road, Riyadh, Saudi Arabia, Saudi Arabia, 13443 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
Additional Information: This hotel is owned and operated by an independent franchisee, Dur Hospitality Company SJSC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<div>
The overall objective and purpose of the housekeeping assistant Manager is to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry to ensure clean, orderly, and attractive conditions of the hotel. Duties can include (however not limited to) the following tasks: 
<ul><li>Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs to prepare work assignments</li><li>Assigns workers to their duties, and inspects work for conformance to approved standards of cleanliness</li><li>Advises manager or desk clerk of rooms ready for occupancy</li><li>Review Inventories stock to ensure adequate supplies</li><li>Investigates complaints regarding housekeeping service and equipment and assists manager with corrective action.</li><li>Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management</li><li>Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment</li><li>Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports</li><li>preparing reports concerning room occupancy, payroll expenses, and department expenses</li><li>Plans work schedules to ensure adequate service.</li><li>Supports and supervisors and effective inspection program for all guestrooms and public space and may assist in cleaning during peak operations.</li></ul></div><div>
Qualifications 
Education: Diploma 
Experience: 
4-6 Years&rsquo; Experience in Hotel&rsquo;s housekeeping 
Technical Expertise/Knowledge Required 
<ul><li>Excellent customer service skills</li><li>good organizational skills</li><li>good understanding of hospitality business</li><li>an eye for detail</li><li>a flexible, hands-on attitude</li><li>good communication skills</li><li>good number skills for handling budgets</li><li>a knowledge of health and safety legislation.</li></ul></div> 
This company is an equal opportunity employer.
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Housekeeping Assistant Manager

Minor International

Assist the Housekeeping Manager in overseeing daily housekeeping operations and ensuring exceptional cleanliness standards throughout the property <ul> <li>Supervise, train, and motivate housekeeping staff to deliver superior service and maintain brand standards</li> <li>Create and manage staff schedules, ensuring optimal coverage and efficiency</li> <li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards</li> <li>Manage inventory of cleaning supplies and equipment, placing orders as needed</li> <li>Address guest complaints and concerns promptly and professionally</li> <li>Implement and enforce safety protocols and procedures</li> <li>Collaborate with other departments to ensure seamless guest experiences</li> <li>Assist in developing and implementing housekeeping policies and procedures</li> <li>Participate in budget planning and cost control measures</li> <li>Stay updated on industry trends and best practices in housekeeping management</li> </ul>

Assistant Housekeeping Manager

Sofitel

Job Description Assist in overseeing housekeeping team members, including training, scheduling, and performance management.Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.Monitor and manage housekeeping supplies and equipment, ensuring proper stock levels and timely ordering of necessary items.Address guest inquiries, concerns, and feedback regarding housekeeping services to enhance guest satisfaction.Assist in implementing housekeeping policies and procedures, ensuring compliance with health and safety regulations.Facilitate training programs for new staff and ongoing training for existing team members to maintain high service standards.Collaborate with front desk, maintenance, and other departments to ensure smooth operations and prompt service.Assist in monitoring housekeeping expenses and helping to prepare budgets, ensuring efficient use of resources.Assist in the allocation of rooms to housekeeping staff, ensuring balanced workloads and efficient turnover.Gather feedback from guests about housekeeping services and identify areas for improvement.Participate in emergency response planning, ensuring staff are trained on safety procedures and protocols.Support and implement eco-friendly practices within the housekeeping department, such as recycling and efficient cleaning methods.Prepare reports on housekeeping operations, including staffing, supply usage, and maintenance needs, to provide insights to the direct managers.Foster a positive work environment, encouraging teamwork and motivating staff to meet performance goals.QualificationsExperience in luxury hotel/resort environment preferred.Good command of English in both oral and written.Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.Able to resolve problems and make decisions confidently.Uses sensitivity and discretion in supporting guests needs.Leadership skills collaborative, enabling, and entrepreneurial.Career focused, wanting to grow and develop, self-motivated.Flexible, willingness to embrace and responds to change effectively.

Assistant Manager - Housekeeping

IFM Facilities Management LLC

Assistant Housekeeping Manager Job DescriptionThe Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing all daily operations of the Housekeeping department to ensure impeccable cleanliness standards and maximum guest satisfaction.Preferrable Looking for candidates from Hotel IndustryKey Responsibilities:<ul><li>Supervise Staff: Directly manage, train, and schedule the housekeeping team (attendants, public area staff, etc.).</li><li>Quality Control: Conduct frequent inspections of guest rooms and public areas to ensure they meet the hotel's high standards of cleanliness and maintenance.</li><li>Inventory: Monitor and manage the stock of linens, amenities, and cleaning supplies, assisting with ordering and cost control.</li><li>Guest Relations: Promptly and professionally handle all guest requests and resolve any complaints related to housekeeping services.</li><li>Operations: Ensure all department operations comply with safety and hygiene regulations; serve as the department head in the manager's absence.</li></ul>Requirements:<ul><li>Proven experience in hotel housekeeping, with prior supervisory experience.</li><li>Strong leadership and organizational skills.</li><li>Exceptional attention to detail and commitment to high standards.</li><li>Ability to work a flexible schedule, including weekends and Holidays.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li></ul>Experience:<ul><li>Assistant Manager - Soft Service or Senior: 6 years (Required)</li><li>Facilities Management: 6 years (Required)</li><li>Large scale projects (400+ workforce projects): 6 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Hyatt

<div><div>Summary<div>
To assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and teamleaders.</div></div><div>
Qualifications<div>
Minimum 2 years work experience as Assistant Manager - or Team Leader - Housekeeping. &middot; Good communication and customer relations skills.</div></div></div>

ASSISTANT MANAGER - HOUSEKEEPING

Louvre Hotels Group MENA

<div>
 As a Housekeeping Supervisor, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.
 </li>
 <li>
 Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.
 </li>
 <li>
 Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.
 </li>
 <li>
 Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.
 </li>
 <li>
 Monitor room status and communicate effectively with the Front Office Department for efficient operations.
 </li>
 <li>
 Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.
 </li>
 <li>
 Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.
 </li>
 <li>
 Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager.
 </li>
 <li>
 Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Housekeeping Supervisor

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Housekeeping Manager, reporting directly to Executive Housekeeper, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Housekeeping Manager will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
 <li>
 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
 <li>
 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
 <li>
 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
 <li>
 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
 <li>
 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
 <li>
 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
 </li>
 <li>
 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
 <li>
 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Leadership
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

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