housekeeping manager

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
 We are seeking a highly organized and efficient Housekeeping Manager to join our team in 6th of October City, Egypt. As the Housekeeping Manager, you will be responsible for overseeing all aspects of housekeeping operations, ensuring exceptional cleanliness standards, and leading a dedicated team of housekeeping professionals.
 
 
 <ul>
 <li>
 Manage and supervise the housekeeping department, including staff scheduling, training, and performance evaluations
 </li>
 <li>
 Develop and implement standard operating procedures to maintain high-quality housekeeping standards throughout the property
 </li>
 <li>
 Oversee inventory management, including ordering supplies, controlling costs, and maintaining optimal stock levels
 </li>
 <li>
 Prepare and manage departmental budgets, analyzing financial performance and implementing cost-saving measures
 </li>
 <li>
 Conduct regular quality inspections to ensure all areas meet cleanliness and presentation standards
 </li>
 <li>
 Collaborate with other departments to ensure seamless operations and guest satisfaction
 </li>
 <li>
 Implement and maintain safety and hygiene protocols in compliance with local regulations and company policies
 </li>
 <li>
 Handle guest complaints and concerns promptly and professionally
 </li>
 <li>
 Develop and execute strategies to improve operational efficiency and guest satisfaction
 </li>
 <li>
 Stay updated on industry trends and best practices to continuously enhance housekeeping operations
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Hospitality Management or related field
 </li>
 <li>
 Minimum of 6 years of housekeeping experience, including 3 years in a management role
 </li>
 <li>
 Proven leadership skills with the ability to motivate and develop team members
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint
 </li>
 <li>
 In-depth knowledge of housekeeping best practices, cleaning techniques, and safety standards
 </li>
 <li>
 Experience in budget management and financial analysis
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays
 </li>
 <li>
 Strong problem-solving skills and attention to detail
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering exceptional service
 </li>
 </ul>
</div>

Housekeeping Manager

Baniyas Oasis Department Store

Are you an experienced Housekeeping Manager who can manage operations across multiple buildings? Join Baniyas Oasis Building Maintenance, a trusted name in property care across Dubai. We are looking for a reliable and professional candidate to lead our housekeeping team and ensure top standards across all client sites.Position: Housekeeping ManagerCompany Name: Baniyas Oasis Building MaintenanceLocation: Office no.1, 1st floorMamzar Center,Near Al Qiyadah Metro Station, DubaiInterview Type: Walk-in InterviewInterview Dates: 08 October 2025 &ndash; 15 October 2025Time: 10:00 AM &ndash; 4:00 PMemail: info@uaa.aeKey Responsibilities:<ul><li>Lead and oversee housekeeping operations across multiple residential and commercial buildings</li><li>Plan, schedule, and manage housekeeping teams and supervisors across various client locations</li><li>Maintain high standards of cleanliness, hygiene, and presentation in all buildings</li><li>Coordinate with building owners, facility managers, and internal teams to ensure client satisfaction</li><li>Handle escalated complaints, special requests, and operational challenges efficiently</li><li>Conduct regular audits and inspections across all sites and implement improvements</li><li>Manage training programs for supervisors and staff on cleaning protocols and equipment use</li><li>Prepare reports on performance, staffing, inventory, and incident logs</li><li>Monitor and control stock levels, purchase cleaning materials, and ensure cost-efficiency</li><li>Ensure compliance with all health, safety, and hygiene regulations, including Dubai Municipality guidelines</li><li>Support recruitment and onboarding of new housekeeping staff and supervisors</li><li>Supervise deep cleaning, move-in/move-out services, and specialized cleaning projects</li><li>Work closely with the Operations Manager and report directly to senior management</li></ul>Requirements:<ul><li>Minimum 2-3 years of experience in a housekeeping managerial role, preferably in building maintenance or facilities management</li><li>Strong leadership, communication, and team coordination skills</li><li>Proven experience managing multiple locations or large-scale cleaning operations</li><li>Good knowledge of cleaning chemicals, machinery, safety procedures, and inspection standards</li><li>Fluency in English (Arabic, Hindi, or Urdu is a plus)</li><li>Ability to multitask, make decisions, and lead under pressure</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Professional work environment</li><li>Opportunities for career growth and leadership development</li><li>Exposure to diverse property portfolios in Dubai</li></ul>All the best &ndash; come and attend the interview!We look forward to meeting you in person.Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Smartstay.in

<div>Reinventing Short-Term Renting
SmartStay is a holiday homes company that offers luxury furnished apartments in prime locations like Downtown Dubai. At SmartStay, we pride ourselves on delivering exceptional service and reliability to our clients. As we continue to grow, we are looking for a dedicated and detail-oriented Housekeeping Manager to lead and oversee our housekeeping team.
The Role: Housekeeping Manager
The Housekeeping Manager is responsible for ensuring SmartStay&rsquo;s apartments are maintained to the highest standards of cleanliness, hygiene, presentation, and are fully stocked as per SmartStay standards. This role oversees the entire housekeeping operation, manages staff performance, enforces SOPs, and works closely with other departments to deliver a seamless guest experience.
Responsibilities<ul>
<li>
Independently manage housekeeping operations with minimal supervision, ensuring smooth operations under pressure.</li>
<li>Plan and analyze daily allocations to maximize team productivity and efficiency.</li>
<li>Monitor cleaning schedules to ensure apartments are guest-ready on time.</li>
<li>Supervise and coordinate the housekeeping team to deliver consistently high standards.</li>
<li>Take ownership of team performance, addressing underperformance, enforcing discipline, and maintaining morale.</li>
<li>Conduct daily post-cleaning inspections to uphold SmartStay&rsquo;s 5-star holiday home standards.</li>
<li>Escalate unresolved issues promptly and maintain transparent communication with leadership.</li>
<li>Resolve recurring operational issues, implement process improvements, and introduce training or supplier solutions.</li>
<li>Coordinate with Engineering for PPM, repairs, and deep cleaning.</li>
<li>Ensure proper use of cleaning equipment and chemicals, enforcing health &amp; safety compliance.</li>
<li>Train staff on SmartStay SOPs, chemical safety, stain removal, and inventory procedures, ensuring full compliance.</li>
<li>Support recruitment and lead onboarding of new housekeeping staff.</li>
<li>Maintain accurate logging of all tasks in Breezeway and ensure accountability across the team.</li>
<li>Continuously update and improve SmartStay SOPs to enhance guest experience and operational standards.</li>
<li>Respond promptly and professionally to guest requests, complaints, or escalations.</li>
<li>Collaborate with Guest Relations to manage glitches, guest feedback, and AirCover claims.</li>
<li>Oversee linen, consumables, and amenity stock across the warehouse and apartments.</li>
<li>Work with Storekeeper and Finance to maintain inventory accuracy and ensure timely reorders.</li>
<li>Source and evaluate suppliers for quality and cost-efficient operations.</li>
<li>Approve and track housekeeping purchases in line with budget controls.</li>
<li>Submit weekly housekeeping reports covering inspections, deep cleans, inventory, and staff performance.</li>
</ul>
Skills &amp; Qualifications<ul>
<li>
Minimum 2-3 years of experience in a managerial housekeeping role within a hospitality, hotel, or holiday home environment.</li>
<li>A valid UAE driving license is required.</li>
<li>Strong leadership and organizational skills with the ability to train and manage a team effectively.</li>
<li>Attention to detail and commitment to delivering high-quality service.</li>
<li>Excellent communication skills in English (additional languages are a plus).</li>
<li>Familiarity with software like Breezeway, monday.com, Hostaway is a plus.</li>
<li>Ability to multitask, prioritize, and work under pressure in a fast-paced environment.</li>
<li>Strong knowledge of cleaning products, techniques, and equipment.</li>
<li>Flexibility in working hours, including weekends and holidays, as per operational requirements.</li>
<li>Must be available to start immediately.</li>
</ul>
How To Apply
Applications are considered on a first-come basis. We look forward to discussing how you can contribute to our team and help us achieve new heights!</div>

Marriott International

<div>Additional Information 
Job Number25163382 
Job CategoryHousekeeping &amp; Laundry 
LocationCourtyard by Marriott Sand City Monterey, 880 Tioga Avenue, Sand City, California, United States, 93955 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Expiration Date: 11/23/2025<div>
Additional Information: This hotel is owned and operated by an independent franchisee, Marriott Vacations Worldwide. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
*Salary Range $60,000 - $62,400*
*This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.*
*Tentative November 14th Start Date* 
JOB SUMMARY 
Ensure Guests are treated hospitably, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by the Executive Housekeeper. Help maintain clean facilities and transfer of rooms with appropriate amenities and supplies. Ensure cleanliness of all public and guest room areas. 
CANDIDATE PROFILE 
CORE WORK ACTIVITIES 
Manages staff to ensure that guestrooms are clean to housekeeping standards and monitors employee performance.
Communicates constantly with guest services and maintenance to ensure that room status is updated and that priority requests are satisfied as soon as possible.
Completes department schedule while considering occupancy and budget.
Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings.
Ensures hotel security through key control.
In charge of safety and proper use and storage of hazardous chemicals.
Advises maintenance of rooms requiring repairs, and writes work orders as needed.
Inspects guestrooms to ensure housekeeping standards are achieved.
Trains new housekeeping employees and retrain those not meeting standards.
Makes sure VIP rooms are provided with appropriate extra amenities and services.
Able to perform duties and responsibilities of house persons and room attendants.
Solves any problems in their assigned area.
Demonstrates excellent guest relation skills.
Performs additional duties and responsibilities as requested.
Ensures that employees turn in lost and found.
Reports any accident that occurs.
Attend all departmental meetings as scheduled.
Perform all duties in a timely and efficient manner.
Fill cleaning supply bottles with correct chemicals.
All other miscellaneous responsibilities as assigned and deemed appropriate by management. 
PHYSICAL REQUIREMENTS 
Frequent sitting.
Stand for long periods of time.
Walk extended distances.
Lift/carry up to 5 lbs.
Lift/carry 6-25 lbs.
Reach hands and arms in any direction. 
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. 
Education and Experience 
Adaptable experience with travel industry reservation systems and hotel property management systems essential, standard Microsoft Office tools essential, and knowledge of database system development preferred.
Previous housekeeping or facilities related experience in a leadership role.
Must be fluent in English (reading, writing and speaking) and computer literate.
Professional appearance and hospitality skills required.
Ability to communicate effectively with Management.
Excellent organization skills.
Ability to work well under deadline pressure and/or travel. 
The salary range for this position is $60,000 to $62,400 annually. 
This company is an equal opportunity employer.
frnch1</div></div>

Nine Hotel LLC

Essential Duties and Responsibilities &middot;<ul><li>Responsible for scheduling and evaluating staff.</li><li>Plans daily housekeeping schedule and assigns duties.</li><li>Develop and implement a standard of excellence that staff is completely trained to perform and expected to follow.</li><li>Organize and set up deep cleaning projects.</li><li>Identify and report maintenance related problems.</li><li>Monitor guest complaints and take corrective action.</li><li>Responsible for the cleanliness, appearance, and orderliness of entire hotel.</li><li>Track operating costs in an ongoing effort to keep department in budget by making any necessary adjustments.</li><li>Maintain inventory of supplies and linens.</li><li>Effectively handles problems, including anticipating, preventing, identifying and solving problems.</li><li>Recognize and correct conditions which may create security, fire, or accident hazards.</li><li>Assist in housekeeping duties when necessary.</li><li>Ensures rooms are placed Out of Order for carpet cleaning and holding for shampooing.</li><li>Conducts random detailed inspections of guest rooms and public areas.</li><li>Knowledge of Hotel Facilities and Events.</li><li>Maintain a positive, calm, and cooperative work environment between staff and other departments.</li><li>Must be flexible to work any shift, including weekends and holidays.</li><li>Adhere to hotel's dress code policy.</li><li>Perform other related duties as assigned.</li></ul>Minimum Qualifications<ul><li>Five years' experience in housekeeping in a hotel with three years in a supervisory position.</li><li>Strong leadership and motivational skills</li><li>Detail oriented and organized.</li><li>Ability to communicate effectively.</li><li>Ability to handle stress in a fast-paced environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current visa status ?</li><li>Are you available in Dubai and willing to join in 7 days ?</li></ul>Experience:<ul><li>housekeeper in Dubai Hotel: 5 years (Required)</li></ul>

<div>Additional Information 
Job Number25157243 
Job CategoryHousekeeping &amp; Laundry 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
 </ul><div><ul><li>Exclusive training and leadership development programs</li></ul>
 <ul><li>Recognition and rewards for exceptional service</li></ul>
 <ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
 <ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
 <ul><li>Medical Insurance Coverage</li></ul>
 <ul><li>An HR team dedicated to your success and wellbeing</li></ul>
</div>OUR EXPECTATIONS FROM THE ROLE:
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets
<ul><li>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Inspects guestrooms on a daily basis.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to verify adequate supplies.</li></ul>
<ul><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Verifies all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to verify understanding.</li></ul>
<ul><li>Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Human Resources Activities
<ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li></ul>
<ul><li>Schedules employees to business demands and for tracks employee time and attendance.</li></ul>
<ul><li>Verifies employees understand expectations and parameters.</li></ul>
<ul><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li></ul>
<ul><li>Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Verifies employee recognition is taking place on all shifts.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Additional Information 
Job Number25162179 
Job CategoryHousekeeping &amp; Laundry 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets
<ul><li>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Inspects guestrooms on a daily basis.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to verify adequate supplies.</li></ul>
<ul><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Verifies all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to verify understanding.</li></ul>
<ul><li>Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Human Resources Activities
<ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li></ul>
<ul><li>Schedules employees to business demands and for tracks employee time and attendance.</li></ul>
<ul><li>Verifies employees understand expectations and parameters.</li></ul>
<ul><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li></ul>
<ul><li>Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Verifies employee recognition is taking place on all shifts.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Strives to improve service performance.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

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