housekeeping team leader

Hilton

<div>Housekeeping Team Leader (Manager)
A Housekeeping Team leader will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. 
What will I be doing? 
A Housekeeping Team Leader, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist with overseeing Housekeeping/Laundry operations</li><li>
Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>
Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li><li>
Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li><li>
Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li><li>
Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li><li>
Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels cover business demands</li><li>
Ensure ongoing training to support the Executive Housekeeper</li><li>
Ensure communication meetings are conducted</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Support managing, training and developing the team</li><li>
Deputise in absence of the Executive Housekeeper</li><li>
Provide excellent guest service</li><li>
Assist other departments wherever necessary</li></ul>
What are we looking for? 
A Housekeeping Team Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li><li>
A high school certificate or equivalent</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Knowledge of Workplace, Health, Safety and Hygiene is essential</li><li>
Strong communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
Experience managing a department and Profit and Loss account</li><li>
High level of IT proficiency</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Team Leader (Manager)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25128335
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Bvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualification
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Housekeeping Team Leader

<div>Additional Information 
Job Number25128335 
Job CategoryHousekeeping &amp; Laundry 
LocationBvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

VOCO

<div>Welcome to voco.

Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd.

Becoming part of the family, everyone&rsquo;s a host&hellip;

Every great stay starts with a great host, who are the beating heart of our hotels. Our teams are there when people need them but, give them space to relax. It&rsquo;s these thoughtful touches that give our service the balance guests adore: natural and easy-going but, also friendly without being over the top.

voco Dubai The Palm is conveniently located on the trunk of the manmade island while being part of the newly launched &ldquo;Palm West Beach&rdquo;, a trendy and vibrant spot with an array of exceptional dining concepts.
Your day to day

As Housekeeping Team Leader, you'll supervise our Housekeeping hosts, ensuring we keep the &lsquo;IHG Clean Promise&rsquo; at all times.

You are responsible for:
<ul>
<li>Supervise room attendants on maintenance of cleanliness in all guestrooms, corridors, service areas and any other areas on the floors.</li>
<li>Assist Room Attendants and supervise releasing of guestrooms into &lsquo;Inspected&rsquo; status.
</li><li>Work and liaise closely with Room Attendants in cleaning and preparing for V.I.P. arrivals or group delegations.</li>
<li>Ensure that Room Attendants trolleys are neat and fully stocked at all times.</li>
<li>Ensure strict control of service stations, including monitoring of required level of &lsquo;par stock&rsquo; to minimize the vertical movement in terms of logistics.</li>
<li>Ensure that all occupied rooms are cleaned.
</li><li>Ensures that the Room Attendants fill out their Check Lists room by room and that any remarks are followed up.</li>
<li>Immediately report any missing items or damages to Executive Housekeeper.</li>
<li>Immediately attend to tasks requiring urgent attention, such as: soiled or damaged curtains, carpets, upholstery, equipment, etc.</li>
<li>Ensure that shower curtains, pillows, bedspreads, duvets/blankets, underneath furniture spaces, curtains and upholsteries are cleaned according to regular program/standards.</li>
<li>Report and follow up on maintenance requests.</li>
<li>Liaise closely with Front Office and Engineering in servicing guest request.</li>
<li>Check vacant rooms daily to make sure there are no discrepancies.</li>
<li>Ensure that rooms with &ldquo;Do Not Disturb&rdquo; signs are followed up on.</li>
<li>Supervise the responsible use of all available systems and equipment, including but not limited to trolleys, vacuum cleaner, carpet washer, etc.</li>
<li>Ensure the optimum use and control of all chemicals and supplies to minimize wastage.</li>
<li>Ensures that all keys are handled responsibly and signed back in after duty.</li>
<li>Perform other duties as assigned by Executive Housekeeper and assists in all Housekeeping activities.</li>
<li>Assist in building an efficient team of employees by taking an active interest in their welfare, safety and development.</li>
<li>Communicate effectively both verbally and in writing to provide clear direction to staff in performing their tasks.
</li><li>Trains employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency, including certification and compiling monthly training reports. Trains staff to become multi-skilled.</li>
<li>Supervise the employees within the section, ensuring that the correct standards and methods of service are maintained.</li>
<li>Be knowledgeable and continuously update oneself, as well as colleagues within the section, about hotel facilities, activities and promotions and provide accurate information to guests as necessary.
</li><li>Ensure that all employees have a complete understanding of and adhere to the hotel&rsquo;s policy relating to fire, hygiene, health, safety, rules and regulations.
</li><li>Participate in meeting and ensure that regular shift briefings of staff are carried out. Attends meetings as required.</li>
<li>Maintains an efficient roster to optimize productivity, especially during holidays and low occupancy periods.</li>
<li>Plan work and cleaning schedules to have ample supply of inspected rooms/suites for guest requirements at all times.
</li><li>Ensures that any Lost &amp; Found properties are promptly brought to Housekeeping Office.</li>
<li>Assist the Executive Housekeeper in planning of vacation schedules.</li>
<li>Keeps close contact with Engineering, Front Office and Laundry departments and map out necessary schedules for a smooth flow operation throughout the hotel departments.</li>
</ul>
What we need from you
<ul>
<li>Ideally 1 to 2 years of progressive work-related experience in the same role in a 4* or 5* hotel in UAE
</li><li>Knowledgeable with the Opera system
</li><li>Should have strong capabilities in handling technicality of housekeeping mediums &amp; organizing, detail-oriented and, with ability to work under pressure of deadlines and ever-shifting priorities in a fast-paced environment</li>
<li>Available to work shifts, over weekends and on public holidays</li>
<li>A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco&trade; service standards.
</li><li>A true &ldquo;team-player&rdquo; mentality and flexible attitude towards a diverse set of tasks</li>
<li>Excellent communication skills
</li></ul>What we offer

We&rsquo;ll reward all your hard work with great salary and benefits &ndash; in addition to career development, employee room discounts and great work culture. Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics.
As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.
At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.
We are an equal opportunities employer.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Team Leader at voco Dubai The Palm

ANdAZ

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Manager - Housekeeping role:
 
 
 
 <ul>
 <li>
 Assist the Housekeeping Manager in overseeing and managing all daily operations of the Housekeeping department, including guest rooms, public areas, laundry, and staff facilities.
 </li>
 <li>
 Conduct regular and rigorous inspections of guest rooms, suites, VIP areas, and public spaces to ensure they meet the hotel's impeccable standards of cleanliness, maintenance, and presentation.
 </li>
 <li>
 Supervise and manage specialized cleaning programs, such as deep cleaning schedules, carpet shampooing, and marble polishing.
 </li>
 <li>
 Ensure strict adherence to all health, safety, and hygiene (HACCP) protocols throughout the department.
 </li>
 <li>
 Manage the evening turndown service, ensuring it is performed efficiently and to the highest standard for all occupied rooms.
 </li>
 <li>
 Assist in creating staff schedules, assigning daily duties, and managing departmental payroll and overtime.
 </li>
 <li>
 Train, coach, and mentor housekeeping supervisors and attendants, providing continuous guidance and feedback to enhance their performance.
 </li>
 <li>
 Conduct performance appraisals, identify training needs, and handle employee counseling and disciplinary procedures in coordination with HR.
 </li>
 <li>
 Lead daily briefings and team meetings to communicate goals, special requests, and hotel occupancy status, fostering a positive and motivated work environment.
 </li>
 <li>
 Manage and control inventory levels for all housekeeping supplies, including linens, towels, guest amenities, and cleaning chemicals, placing orders as needed.
 </li>
 <li>
 Assist the Housekeeping Manager in preparing the annual departmental budget and actively work to control costs and manage expenses within the allocated budget.
 </li>
 <li>
 Prepare and maintain accurate records and reports, such as room occupancy, discrepancy reports, and maintenance logs.
 </li>
 <li>
 Oversee the "lost and found" procedure, ensuring all items are logged, stored securely, and handled according to hotel policy.
 </li>
 <li>
 Address and resolve any guest complaints or special requests related to housekeeping with professionalism, empathy, and efficiency.
 </li>
 <li>
 Liaise closely and maintain seamless communication with the Front Office team to ensure accurate and timely updates on room statuses (clean, inspected, out-of-order).
 </li>
 <li>
 Coordinate effectively with the Engineering/Maintenance department to report any defects and ensure prompt repairs are completed in guest rooms and public areas.
 </li>
 <li>
 Collaborate with other departments, such as F&amp;B and Events, to meet their specific housekeeping requirements for functions and outlets.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2 years work experience as Assistant Manager or Team Leader - Housekeeping
 </li>
 <li>
 Good communication and customer relations skills
 </li>
 <li>
 Preferably female candidate
 </li>
 </ul>
</div>

Assistant Manager - Housekeeping

Hyatt

<div>
 
 Duties and responsibilities related to the Assistant Manager - Housekeeping role:
 
 
 
 <ul>
 <li>
 Assist the Housekeeping Manager in overseeing and managing all daily operations of the Housekeeping department, including guest rooms, public areas, laundry, and staff facilities.
 </li>
 <li>
 Conduct regular and rigorous inspections of guest rooms, suites, VIP areas, and public spaces to ensure they meet the hotel's impeccable standards of cleanliness, maintenance, and presentation.
 </li>
 <li>
 Supervise and manage specialized cleaning programs, such as deep cleaning schedules, carpet shampooing, and marble polishing.
 </li>
 <li>
 Ensure strict adherence to all health, safety, and hygiene (HACCP) protocols throughout the department.
 </li>
 <li>
 Manage the evening turndown service, ensuring it is performed efficiently and to the highest standard for all occupied rooms.
 </li>
 <li>
 Assist in creating staff schedules, assigning daily duties, and managing departmental payroll and overtime.
 </li>
 <li>
 Train, coach, and mentor housekeeping supervisors and attendants, providing continuous guidance and feedback to enhance their performance.
 </li>
 <li>
 Conduct performance appraisals, identify training needs, and handle employee counseling and disciplinary procedures in coordination with HR.
 </li>
 <li>
 Lead daily briefings and team meetings to communicate goals, special requests, and hotel occupancy status, fostering a positive and motivated work environment.
 </li>
 <li>
 Manage and control inventory levels for all housekeeping supplies, including linens, towels, guest amenities, and cleaning chemicals, placing orders as needed.
 </li>
 <li>
 Assist the Housekeeping Manager in preparing the annual departmental budget and actively work to control costs and manage expenses within the allocated budget.
 </li>
 <li>
 Prepare and maintain accurate records and reports, such as room occupancy, discrepancy reports, and maintenance logs.
 </li>
 <li>
 Oversee the "lost and found" procedure, ensuring all items are logged, stored securely, and handled according to hotel policy.
 </li>
 <li>
 Address and resolve any guest complaints or special requests related to housekeeping with professionalism, empathy, and efficiency.
 </li>
 <li>
 Liaise closely and maintain seamless communication with the Front Office team to ensure accurate and timely updates on room statuses (clean, inspected, out-of-order).
 </li>
 <li>
 Coordinate effectively with the Engineering/Maintenance department to report any defects and ensure prompt repairs are completed in guest rooms and public areas.
 </li>
 <li>
 Collaborate with other departments, such as F&amp;B and Events, to meet their specific housekeeping requirements for functions and outlets.
 </li>
 <li>
 Minimum 2 years work experience as Assistant Manager or Team Leader - Housekeeping
 </li>
 <li>
 Good communication and customer relations skills
 </li>
 <li>
 Preferably female candidate
 </li>
 </ul>
</div>

<div>Housekeeping Supervisor for Conrad Dubai
A Housekeeping Supervisor for Conrad Dubai is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.
What will I be doing?
As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A team leader will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise Room Attendants</li><li>
Daily allocation of rooms and deep cleaning tasks to team members</li><li>
Manage guest requests, including VIP amenities and communicating them to the relevant team members</li><li>
Routine inspection of guest bedrooms to ensure they meet standards</li><li>
Achieve positive outcomes from guest queries in a timely and efficient manner</li><li>
Carry out lost property procedures</li><li>
Report maintenance issues to Maintenance/Engineering Department</li><li>
Assist Head Housekeeper with training requirements</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for?
A Housekeeping Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li><li>
Experience in managing/supervising a team in a similar role</li><li>
Experience in the hotel/cleaning industry</li><li>
Good oral and written communication</li><li>
Previous experience in Hosting Service (Governance)</li><li>
High standards of cleanliness</li><li>
Good interpersonal skills</li><li>
Ability to work on their own or in teams</li></ul>
It is advantageous in this position if you demonstrate the following capabilities and advantages:<ul><li>
Ability to work in a team</li><li>
Excellent attention to detail</li><li>
Positive Attitude</li></ul>
What will it be like to work for Conrad Hotels &amp; Resorts?
Conrad Hotels &amp; Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad&rsquo;s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Supervisor for Conrad Dubai

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