housing case manager

Depaul USA

<div><h4 class="jobSectionHeader">TITLE: Housing Case Manager</h4>
FLSA CLASSIFICATION: Non-exempt

HOURS: Part-time

RESPONSIBLE TO: Jericho Way Director

DIRECT REPORTS: None

LOCATION: 3000 Springer Blvd, Little Rock, AR

SALARY: $16.32 per hour, paid bi-weekly
<h4 class="jobSectionHeader">
Mission</h4>
Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness.

Depaul USA is a growing, national, not-for-profit organization that serves more than 7,000 people annually and has a combined operating and capital budget in excess of $12.5 million. Our Vincentian values underpin what we do:
<ul><li>
We celebrate the potential of people;</li><li>
We put our words into action;</li><li>
We aim to take a wider role in civil society; and</li><li>
We believe in rights and responsibilities.</li></ul>
Please visit www.depaulusa.org to learn more.

Depaul USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need a reasonable accommodation in any part of the hiring process, please let us know.
<h4 class="jobSectionHeader">
Program Description</h4>
Jericho Way is a day resource center, medical respite, and housing program that provides services to individuals facing the immediate crisis of homelessness. We provide a welcoming place where individuals can get a hot meal, relax, shower, do laundry, obtain medical care, attend classes, and speak with case managers. Jericho Way provides housing, medical respite, and connects participants to community-based organizations and resources and helps move homeless men and women to lives of increased stability.
<h4 class="jobSectionHeader">
Position Description</h4>
The Housing Case Manager (HCM) at Depaul USA&rsquo;s day resource center and housing program in Little Rock, AR, helps program participants build lives of greater dignity and independence. The Housing Case Manager conducts interviews to determine participants&rsquo; needs for Depaul&rsquo;s housing programs and makes appropriate referrals to outside agencies to meet those needs. The Housing Case Manager also provides direct assistance, coordinates care, and support for each housing participant. The Housing Case Manager will provide assistance to case managers when needed. S/he reports to and works closely with Jericho Way&rsquo;s Director to move clients toward housing.

Primary Duties and Responsibilities
<h4 class="jobSectionHeader">
Essential Job Functions</h4><ul><li>
Completes intake assessment paperwork including housing application for new housing clients.</li><li>
HCM will seek candidates for Depaul USA&rsquo;s Housing program.</li><li>
HCM will be responsible for background checks on prospective housing tenants.</li><li>
Schedule interview and preview of the unit to prospective tenants.</li><li>
Complete leasing paperwork with tenants.</li><li>
Complete housing inspections quarterly.</li><li>
Provide ongoing case management to tenants.</li><li>
HCM will receive deposit, utility, and rent payments from tenants.</li><li>
HCM will help assist with lawn services, termite and pest control at tenant&rsquo;s unit.</li><li>
Reports directly to the Jericho Way Director, maintaining regular communication through email, phone, Zoom, and Teams, with daily and weekly interactions.</li></ul><h4 class="jobSectionHeader">
Additional Tasks and Responsibilities</h4><ul><li>
HCM will work with the furniture team with furnishing the unit.</li><li>
HCM will work on a case management team.</li><li>
HCM will work in other areas as needed.</li></ul><h4 class="jobSectionHeader">
General Responsibilities</h4><ul><li>
Stays informed of current local and national events, trends, and issues (wherever possible) that impact Depaul USA&rsquo;s work with the homeless.</li><li>
Strives continuously to develop the role in collaboration with the supervisor to ensure that all tasks are undertaken effectively and appropriately, meeting the strategic goals and objectives of Depaul USA.</li><li>
Participates in internal/external meetings as required and attends training events, conferences, and other functions as necessary. Participates in regular supervision and annual appraisal and helps in identifying your jobrelated development and training needs.</li><li>
Ensures adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding, Code of Practice, and Confidentiality.</li><li>
Contributes to the effective implementation of Depaul USA&rsquo;s Equal Opportunities Policy as it affects both the organization and its work with this client group.</li><li>
Undertakes the role professionally, always maintaining a highquality work standard and always working in accordance with the Vision, Mission, and Values of Depaul USA.</li><li>
Undertakes any other duties that may be required which are commensurate with the role.</li></ul><h4 class="jobSectionHeader">
Qualifications</h4>
The ideal Housing Case Manager will be a professional with experience in case management with vulnerable segments of the population. S/he will have experience working with individuals who have faced homelessness and struggled with issues of mental illness, cognitive disabilities, and addictions, as well assisting with housing homeless individuals. The Housing Case Manager will also understand social work theories and methodologies, be familiar with relevant partner agencies, and comprehend the needs of individuals seeking services. The Housing Case Manager should possess the following:
<ul><li>
Associate degree or the equivalence in human services or closely related field with at least two years&rsquo; experience working with populations affected by behavioral health diagnoses, addiction, and/or homelessness.</li><li>
Exceptional communication, multi‐tasking, conflict management and interpersonal skills.</li><li>
Strong computer skills with all Microsoft Office programs.</li><li>
Ability to organize tasks, events, people, and delegate effectively.</li><li>
Ability to exercise independent judgment when appropriate and strong decisionmaking skills.</li><li>
Experience working with diverse populations and the ability to meet tenants in their homes or in the communities where they reside.</li></ul><h4 class="jobSectionHeader">
Physical Demands</h4>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.
<h4 class="jobSectionHeader">
Special Requirement</h4><ul><li>
Must possess a valid driver's license and comply with Depaul USA&rsquo;s Motor Vehicle Policy during the course of employment. Additionally, occasional use of a personal vehicle may be necessary.</li><li>
Must have a personal vehicle with valid automobile insurance meeting Depaul USA&rsquo;s minimum coverage requirement of $100,000 liability; proof of insurance will be required and updated every six months.</li></ul><h4 class="jobSectionHeader">
Work Schedule:</h4><ul><li>
Primarily inperson from 3000 Springer Blvd, Little Rock, AR.</li><li>
Monday, Tuesday, and Thursday or Monday, Wednesday, and Friday 9am12:30pm. CST.</li></ul><h4 class="jobSectionHeader">
Benefits:</h4><ul><li>
Sick Leave, and 10 Observed holidays.</li><li>
401(k) Retirement plan with employer match.</li><li>
Employee Assistance Program.</li></ul><h4 class="jobSectionHeader">
Background Checks:</h4>
A background check (including a criminal records check) must be completed as part of the hiring process. Failure to satisfactorily complete the background check may affect application status or applicants&rsquo; employment status.
<h4 class="jobSectionHeader">
Declaration:</h4>
This job description is intended to accurately reflect the position's duties, responsibilities, and requirements. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Depaul USA and management reserve the right to modify, add, or remove duties and assign other tasks as necessary.
<h4 class="jobSectionHeader">
Equal Opportunity Employment Statement</h4>
Depaul USA is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Thank you for considering Depaul USA! To apply, please submit your resume.

Deadline: Until Filled

To apply for this position, please visit: https://jobs.appone.com/DepaulUSA
<h4 class="jobSectionHeader">
About Depaul Usa Inc</h4>
Mission Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness. Depaul USA is a growing, national, not-for-profit organization that serves more than 7,000 people annually and has a combined operating and capital budget in excess of $12.5 million. Our Vincentian values underpin what we do: We celebrate the potential of people; We put our words into action; We aim to take a wider role in civil society; and We believe in rights and responsibilities. Please visit www.depaulusa.org to learn more.</div>

Housing Case Manager

Cross Roads House

Position: Housing Stability Case ManagerStatus: Full-Time Exempt (Salaried)Pay: $52,000 - $56,000 per year depending upon experienceSchedule: Monday &ndash; Friday, 9 AM &ndash; 5 PM or as otherwise arranged with SupervisorLocation: in the field and at 600 Lafayette Rd., Portsmouth, NH 03801Reports To: Housing Stability Social WorkerOverviewCross Roads House, an emergency homeless shelter in Portsmouth, NH, is looking for a full-time Housing Stability Case Manager (HSCM). The HSCM will be part of our housing success team, using the Critical Time Intervention (CTI) model to promote sustained housing stability for individuals and families who move from our shelter to permanent housing. The HSCM provides community and home-based intensive case management to establish housing success, eviction prevention support, and facilitation of positive landlord-tenant relationships. Services will be provided throughout Eastern Rockingham and Strafford Counties.Responsibilities&middot; Use a Critical Time Intervention model of helping participants to establish effective working relationships with community support providers and to successfully utilize self-advocacy skills to independently ensure appropriate levels of support over time.&middot; Take referrals for post-shelter case management from other members of the shelter social work team.&middot; During the transition to permanent housing, work collaboratively with participants, to complete a Housing Budget, and to assess strengths and service needs, which may include benefits, employment, mental health, substance use, money management, social connection, and self-advocacy&middot; Assist individuals and families, with their Shelter Case Manager and the Housing Liaison, in the move-in process&middot; Support positive landlord-tenant relationships, as needed, and work to prevent lease violations and evictions&middot; Provide home-based case management for up to one year after the individual or family moves into permanent housing&middot; Facilitate a wide variety of community resource referrals, coordinate with service providers, and advocate on behalf of participants as appropriate&middot; Utilize de-escalation, motivational interviewing, harm reduction, and other clinical skills to maintain participant engagement and address or prevent crisis situations&middot; Maintain precise and accurate documentation of social work services, including paper and electronic records&middot; Adhere to professional guidelines, including maintaining appropriate boundaries with participants and ensuring appropriate confidentiality&middot; Collaborate with other staff members so that individual and family needs are effectively addressed&middot; Recommend and support improvements in program design and operations&middot; Other duties as directedQualifications and Physical Demands&middot; A bachelor&rsquo;s degree in social work or relevant field is required&middot; At least three years of case management or service coordination experience working with individuals and families experiencing poverty or homelessness&middot; Experience with Critical Time Intervention model is preferred&middot; Current driver&rsquo;s license, vehicle and insurance&middot; Eligibility for employment in the United States&middot; Ability to sit, stand, or walk for extended periods, indoors and outdoors&middot; A criminal background check will be conductedPay: $52,000.00 - $56,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Housing Stability Case Manager

Mercy House

<div>Status: Full-Time, Non-Exempt 
Pay: $23.50 - $24.00/hour 
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m. 
 
Mission Statement: &quot;To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.&quot;
Benefits Offered:<ul><li>
Flexible medical coverage options</li><li>
Voluntary dental, vision, life, accident, critical illness, and hospital insurance</li><li>
Paid Time Off (Vacation + Sick Pay)</li><li>
Flexible Spending Account</li><li>
Employee Assistance Program</li><li>
403(b) savings plan with up to 3% company matching</li><li>
Paid on-the-job training and orientation</li><li>
Mileage reimbursement</li><li>
Referral bonus program</li><li>
Opportunities for career growth</li></ul>
Job Summary: The Housing Solutions Case Manager II, under the direction of the Housing Solutions Manager, is responsible for assisting Mercy House clients in obtaining and sustaining permanent housing by utilizing the Housing First Model. This position provides case management services and housing advocacy to clients who enter our system of care. The Housing Solutions Case Manager II assesses clients, evaluates the effectiveness of housing plans, and tracks clients' progress toward their housing goals. This position advocates for and supports clients enrolled in the Rapid Re-Housing and Homelessness Prevention programs and ensures the team practices Trauma-Informed Care, client-focused strategies, and other evidence-based practices for addressing homelessness 
 
Essential Duties and Responsibilities 
Case Management<ul><li>
Attend Family Support Team (FST) and/or Multi-Disciplinary Team (MDT) meetings as assigned by supervisor</li><li>
Provide comprehensive case management services, including intakes, housing stabilization plans, goal planning, service linkage, and ongoing monitoring</li><li>
Utilize client-focused strategies such as Trauma-Informed Care, Harm Reduction, and Motivational Interviewing to help clients stabilize their housing</li><li>
Maintain case notes using the GIRP (Goal, Intervention, Response, Plan) format</li><li>
Provide tenant education, advocacy, and referrals to community resources as needed</li><li>
Develop individualized case management plans, including financial planning and housing goals, with individuals and/or families</li><li>
Meet regularly with clients to track program progress and ensure compliance with program requirements</li><li>
Understand the importance of achieving quality outcomes for clients</li><li>
Empower clients in a supportive, objective, and client-centered manner</li><li>
Maintain up-to-date case files and ensure all required client information is entered into the HMIS database in a timely manner</li><li>
Update the program's master logs daily and ensure information is accurate for each case</li><li>
Coordinate home visits with clients as necessary</li><li>
Assist clients in overcoming employment and housing-related barriers by building upon their strengths and recognizing their needs in a respectful manner</li><li>
Maintain knowledge of community resources and connect clients with appropriate services as needed</li><li>
Follow all agency case management policies and procedures</li><li>
Maintain a caseload as assigned by the Housing Solutions Manager, including clients with high acuity</li><li>
Maintain familiarity with Coordinated Entry System (CES) processes and procedures and participate in match meetings as necessary</li><li>
Assist clients with housing searches, provide housing leads, and facilitate relationships between landlords and clients</li><li>
Provide support and mediate landlord-resident issues as necessary to help clients maintain housing stability</li><li>
Complete recertification of assistance as required and obtain necessary documentation from clients in a timely manner</li><li>
Conduct client follow-ups as assigned by supervisor</li></ul>
Team Responsibilities<ul><li>
Work collaboratively as a team member to support the agency's mission and core values</li><li>
Attend and participate in staff meetings, supervision meetings, community meetings, and training workshops as needed</li><li>
Participate in monthly Housing Solutions team meetings to discuss client progress, program needs, and available resources</li><li>
Collaborate with leasing agents, as applicable, to support clients' housing efforts, including habitability inspections</li><li>
Foster positive working relationships with fellow case managers and leadership</li><li>
Work effectively in a fast-paced environment by multitasking, collaborating across departments, adapting to changing priorities, and demonstrating reliability, trustworthiness, and empathy</li><li>
Provide support in training new case managers and assist with day-to-day questions related to job responsibilities</li><li>
Demonstrate leadership and team-building skills that support the agency's mission, quality services, and core values</li><li>
Maintain effective communication with the Housing Solutions Manager</li></ul>
Administration<ul><li>
Maintain accurate and current client documentation, including stabilization plans, case notes, call logs, emergency plans, and other required records</li><li>
Submit and upload supporting documentation related to client services in a timely manner</li><li>
Assist with program activities as needed</li><li>
Develop partnerships with community agencies to enhance existing services</li><li>
Assist with all data collection systems</li><li>
Ensure the confidentiality and security of case files and client information while maintaining knowledge of HIPAA requirements</li><li>
Ensure all client documentation is valid, complete, and submitted in a timely manner</li><li>
Utilize computers and appropriate software applications effectively</li><li>
Respond to phone calls and emails in a timely manner</li><li>
Perform duties independently while prioritizing assignments and meeting deadlines</li><li>
Perform other projects and duties as assigned by upper management</li></ul>
Requirements 
Education and Experience<ul><li>
Bachelor's degree in Social Work or a related field, and/or four years of experience in social work or human services within a public or private organization required</li><li>
Minimum of one year of case management experience serving individuals experiencing homelessness highly preferred</li></ul>
General Requirements<ul><li>
Valid California driver's license, proof of insurance, and reliable personal vehicle required; must be comfortable using a personal vehicle to conduct home visits, visit clients at shelters, and meet clients throughout the community</li><li>
Ability to communicate effectively and work independently</li><li>
Strong organizational, written, and verbal communication, critical thinking, attention to detail, and client-centered service skills</li><li>
Ability to work in a fast-paced environment while maintaining the confidentiality of sensitive client information</li><li>
Ability to work effectively with diverse populations and demonstrate professionalism and ethical behavior</li><li>
Ability to manage time effectively, prioritize responsibilities, meet deadlines, facilitate small group discussions, and provide crisis intervention as necessary</li><li>
Ability to maintain a positive, professional, and safe work environment while establishing effective working relationships with clients, landlords, social workers, and other service providers</li><li>
Proficiency in Microsoft Office applications and basic computer, email, typing, and internet skills</li><li>
Bilingual proficiency in Arabic, English, Farsi, Spanish, or Vietnamese highly preferred</li></ul>
Physical Requirements<ul><li>
Ability to lift up to 50 pounds</li><li>
Ability to sit for extended periods while working at a desk and using a computer</li></ul></div>

Housing Solutions Case Manager II

Pitt County Government

JOB This is a grant funded, part-time position that assists households approved for housing placement through the Continuum of Care Coordinated Entry referral system in the 5 counties (Beaufort, Bertie, Martin, Pitt and Washington) of Region 12 of the NC Balance of State Continuum of Care. Activities include program enrollment, housing placement assistance, landlord engagement, and supportive services case management. EXAMPLE OF DUTIES Identify appropriate housing opportunities for eligible clients.
 Conduct program eligibility verification and intake.
 Assist households as needed during their move-in (e.g. securing volunteer movers, transportation, donation of furnishings, rental assistance funds).
 Assist clients with development of a Housing Stabilization Plan.
 Review and monitor Housing Stabilization Plan and assist client with implementation as necessary.
 Provide linkage to counseling, budget/financial management, job search, and other resources as necessary for success with the Housing Stabilization Plan.
 Enter and maintain client data in the Homeless Management Information System (HMIS).
 Participate in Housing Support Team meetings as necessary.
 Other duties as necessary to support the success of the program and enrolled clients. SUPPLEMENTAL INFORMATION Possess a valid North Carolina driver’s license and be willing to travel within Region 12 (Counties of Beaufort, Bertie, Martin, Pitt and Washington) as needed.
 Personal transportation may be required when county vehicle is unavailable. Mileage reimbursement available based on the federal mileage rate.

Housing Enrollment Case Manager (Part Time, Grant Funded)

Chief Seattle Club

<div><div><div>Job Title: Case Manager 
Effective Date: 7/1/26</div><div> 
Reports to: Program Manager 
Pay Range: $30.68 - $37.29</div><div> 
Status: Full Time Part Time Regular Temporary 
FLSA: Exempt Non-Exempt</div></div> 
Job Summary:
Chief Seattle Club provides permanent, affordable, and supportive housing to residents (Native American/Alaska Native) at our facilities. Along with housing comes wrap-around support services to help residents live healthy and sustainable lives.
Under the direction of the Program Manager, the Case Manager works in permanent supportive housing with the Support Assistants and residents on supporting life at our housing sites, which includes culturally adaptive wrap-around services.
Goals and objectives are established and evaluated by the Program Manager, Residential Services Director, and Supportive Housing Director. This position requires on-site work.
Essential Job Functions:<ul><li>
Preliminary screening with current residents of the community to assess needs (housing, employment, education, domestic violence advocacy, mental &amp; spiritual health, substance abuse treatment, health, parenting referrals).</li><li>
Provide referrals to outside agencies or organizations to resolve barriers to basic needs.</li><li>
Assist members in creating goals or an action plan and continually follow up with residents.</li><li>
Work with other CSC staff to deliver support services.</li><li>
Assist with residents and the Advocate team with move-in/move-out inspections as needed.</li><li>
Coordinate and network with fellow case managers to develop any necessary new resources.</li><li>
Maintain and complete necessary documentation through client tracking system such as HMIS/Clarity or Agency.</li><li>
Create and report monthly data/statistics to Program Manager for Board reports.</li><li>
Participate in staff/team meetings.</li><li>
Participate in residential activities and events.</li><li>
Support Advocates with any resident needs.</li><li>
Support and maintain a therapeutic and healing work environment.</li><li>
Create and maintain resident files in secure areas such as file cabinets and/or a Cloud platform.</li><li>
Assist the Program Manager with any move-ins/move-outs.</li><li>
Actively participate in safety-related activities, including attending safety trainings, adhering to safety protocols, and serving as a member of the organization&rsquo;s safety committee to ensure a safe environment for staff and clients.</li><li>
Perform other duties as assigned.</li></ul>
Knowledge, Skills and Abilities Required:<ul><li>
Bachelor&rsquo;s degree in social work, Human Services, Psychology, or a related field (master&rsquo;s degree preferred).</li><li>
Minimum 2 years case management experience working with vulnerable populations and/or working in a non-profit social service setting.</li><li>
Basic knowledge of computers and Microsoft Office 365.</li><li>
Knowledge of current policies, laws and rights around housing.</li><li>
High degree of discretion and excellent judgment.</li><li>
Ability to handle complaints/conflicts in a calm and professional manner.</li><li>
Strong crisis intervention skills with the ability to prioritize and handle multiple tasks under stressful conditions.</li><li>
Must have a strong understanding of historical and intergenerational trauma among Indigenous communities.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills with a proven ability to meet deadlines.</li><li>
Excellent verbal and written communication skills.</li></ul>
Licenses/Certifications/Training:<ul><li>
Formal professional de-escalation training</li></ul><ul><li>
CPR/First Aid</li><li>
Bloodborne Pathogen certification</li><li>Employees without this certification will need to complete these certifications upon hire.</li></ul>
Physical Requirements:<ul><li>
Ability to sit, stand, and walk for extended periods while working with clients and staff.</li><li>
Frequent use of a computer, phone, and other standard office equipment.</li><li>
May require occasional lifting (up to 20 lbs.).</li></ul>
Work Environment:<ul><li>
This position typically operates in a professional office setting but may require visits to other CSC facilities, partner agencies, and community organizations.</li><li>
Collaboration with other team members, external agencies, and landlords to advocate for and support clients.</li><li>
Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff is at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients. Mental health care referrals for employees are available.</li></ul>
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
This job description is intended to describe the general nature of this job and may not include all responsibilities that might be required of the person holding this position. This job description is subject to change at any time at the sole discretion of the company and does not establish a contract for employment.
Benefits:
Full-time employee benefits package includes:<ul><li>
Medical, Dental, Vision, and an Employee Assistance Program</li><li>
Public Transportation (ORCA) pass</li><li>
401(k) Retirement Plan</li><li>
Paid Time Off and Holiday Pay</li><li>
Transparent Pay Schedule</li><li>
Internal Hiring and Encouraged Advancement</li></ul>
Equal Employment Opportunity
Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club&rsquo;s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity.
Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.</div>

Case Manager

Just Compassion of East Washington County

<div>The Case Manager supports families experiencing homelessness, housing instability, domestic violence, or other immediate safety concerns through Just Compassion&rsquo;s Family Shelter Program. This position provides housing-focused case management, housing navigation, stabilization support, and resource coordination to help families secure and maintain permanent housing. 
The Case Manager works closely with participants, shelter staff, landlords, community partners, and service providers using a Housing First, low-barrier, harm reduction, trauma-informed, and participant-centered approach. 
Essential Duties
<ul>
<li>Provides housing-focused case management to families residing in the Family Shelter Program.</li>
<li>Supports participants in obtaining permanent housing through housing navigation, resource coordination, advocacy, and stabilization planning.</li>
<li>Maintains timely, accurate, and complete documentation in HMIS and other required systems.</li>
<li>Collaborates with shelter staff, supervisors, community partners, landlords, and service providers to support participant progress and continuity of care.</li>
<li>Ensures services are delivered in alignment with Just Compassion policies, Multnomah County requirements, HMIS standards, and applicable regulations.</li>
<li>Collaborate with the Family Shelter Waitlist Navigator to support equitable and timely shelter placement.</li>
<li>Support families during intake and orientation by explaining program expectations, timelines, available services, and participant responsibilities.</li>
<li>Serve as the primary point of contact for assigned families throughout their shelter stay.</li>
<li>Provide housing-focused case management, including support with housing search, document collection, applications, landlord communication, apartment viewings, move-in coordination, utility setup, furniture acquisition, and housing retention planning.</li>
<li>Support participants in accessing available rental assistance, including up to twelve months of assistance when eligible and available.</li>
<li>Develop individualized service plans that support participant goals, housing stability, and long-term self-sufficiency.</li>
<li>Provide ongoing advocacy, resource connection, stabilization support, and post-placement case management based on each family&rsquo;s needs.</li>
<li>Participate in case conferencing, multidisciplinary team meetings, and service coordination meetings.</li>
<li>Maintain timely, accurate, and complete documentation in HMIS, including eligibility documents, case notes, service updates, and required participant data.</li>
<li>Monitor data quality and maintain accurate participant records.</li>
<li>Maintain confidentiality, professional boundaries, and participant dignity at all times.</li>
<li>Communicate proactively with supervisors regarding workload, participant needs, housing barriers, operational challenges, and emerging concerns.</li>
<li>Attend required meetings, trainings, and professional development opportunities.</li>
<li>Apply trauma-informed, culturally responsive, Housing First, low-barrier, harm reduction, and participant-centered practices in all interactions and services.</li>
<li>Perform additional duties as assigned in support of shelter operations and participant services.</li></ul> 


Qualifications
<ul>
<li>Experience supporting families experiencing homelessness, housing instability, domestic violence, or other crisis situations.</li>
<li>Strong communication, organization, documentation, and interpersonal skills.</li>
<li>Ability to collaborate effectively with internal teams, community partners, landlords, and service providers.</li>
<li>Ability to manage competing priorities in a fast-paced, crisis-responsive environment.</li>
<li>Proficiency with Microsoft Office, Google Workspace, cloud-based systems, and client databases; HMIS experience preferred.</li>
<li>Commitment to equity, cultural responsiveness, trauma-informed care, Housing First principles, and Just Compassion&rsquo;s mission.</li>
<li>Ability to maintain confidentiality, professional boundaries, and sound judgment when working with sensitive participant information.</li>
<li>Valid driver&rsquo;s license, proof of automobile insurance, and reliable personal vehicle for site visits and housing navigation.</li>
<li>Ability to work occasional evenings and weekends to support program operations.</li></ul> 


Preferred Qualifications
<ul>
<li>Experience with Coordinated Entry, shelter navigation, or housing-focused case management.</li>
<li>Familiarity with the Multnomah County Homeless Family System of Care.</li>
<li>Experience supporting families impacted by domestic violence, complex trauma, or other safety concerns.</li>
<li>Advanced knowledge of HMIS or comparable data management systems.</li>
<li>Bachelor&rsquo;s degree in Social Work, Human Services, or a related field.</li>
<li>Experience serving unhoused individuals, families, and other vulnerable populations.</li>
<li>Bilingual or multilingual abilities, including Spanish, Russian, or other languages commonly spoken by participants.</li>
<li>Previous experience providing housing-focused case management, supportive services, or Medicaid-funded services.</li></ul></div>

Case Manager (Family Shelter)

Auberle

<div>Auberle strengthens more than 5,000 individuals and families each year, helping to build strong communities. Auberle has evolved into a premier multi-service agency with programs spanning Workforce Development, Housing, Foster Care, Young Adult Services, and Behavioral Health. Auberle&rsquo;s mission is to help build strong individuals, families, and communities.
In 2019, Ward Home joined the Auberle family and has three programs in our Young Adult Services Department.
Program Description:
The Auberle Housing Programs work with individuals and families to obtain and maintain long-term housing solutions through case management, the development of life skills, and connection to resources.
Position Title and Overview: Housing Case Manager
<ul><li>Engage with individuals and families to support them in achieving their housing goals and addressing their housing needs.
</li><li>Meet individuals where they are, both physically and emotionally, to conduct intake assessments and provide case management services.
</li><li>Travel throughout Allegheny County in your vehicle with program participants to locate housing units suitable to meet their housing needs.
</li><li>Conducting case management meetings in participant units
</li><li>Evaluate participant eligibility monthly.
</li><li>Engage and build relationships with landlords and provide mediation services as needed.
</li><li>Develop relationships with community resources and connect program participants as applicable for services such as employment, education/ training, transportation, childcare, food and healthcare.
</li></ul>Location and Travel Requirements:
This position is primarily located in McKeesport. All positions are also expected to come to training, meetings, and other events at Main Campus in McKeesport, as scheduled.
The travel required for this position is frequent.
Position Requirements:
<ul><li>Act 33/34 and FBI Clearances required.
</li><li>Bachelor's degree preferred, HS diploma/GED accepted.
</li><li>Valid PA driver&rsquo;s license, vehicle, registration, and proof of insurance.
</li><li>Involves exposure to tobacco smoke, domestic animals, household pests, and other conditions common to domestic environments.
</li><li>Requires working varied hours, including evenings, some weekends and holidays.
</li><li>Flexibility to work at either location as program needs change. (FES ADDED)
</li></ul>Great Benefits:
<ul><li>Comprehensive health insurance
</li><li>Generous paid time off, plus 11 paid holidays
</li><li>Retirement savings plan and company match
</li><li>Tuition reimbursement and loan repayment assistance
</li><li>Professional development and training opportunities
</li><li>A commitment to work-life balance
</li></ul>Apply Here:
If you are mission-driven, passionate about helping others, and eager to succeed, we encourage you to apply. To join our team, please apply at https://www.auberle.org/careers
Learn more about us at www.auberle.org
Auberle is an Equal Opportunity Employer. We provide equal employment opportunities to all individuals regardless of race, color, national origin, sex, disability, age, or any other characteristic protected by law.</div>

Case Manager - Housing

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