housing case manager

Plymouth Housing Group

<div><div><div><div><div><div><div><div><div><div><div><div><div>This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $35.04 to $35.04 an hour.</div></div></div></div></div></div></div></div></div></div></div></div> 
SCHEDULE: Monday-Friday 8 hour days variable start time between 7am -10am
JOB SUMMARY
The Housing Case Manager (HCM) supports Plymouth residents by working as part of an onsite permanent supportive housing (PSH) team that is committed to supporting the well-being of residents and assists in maintaining high quality service delivery based on the values inherent in Plymouth&rsquo;s mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the &lsquo;housing first&rsquo; philosophy. Specific tasks related to this position (but are not limited to) include support residents in their housing stability in identifying their housing stability barriers, partnering with residents to create Housing Service Plans, providing care coordination and supportive services to residents to meet their plan&rsquo;s goals. This position also ensures there is a staff presence in buildings all while fostering a sense of community.
This position carries a designated caseload and is generally assigned to an individual Plymouth building but may be reassigned on a short- or long-term basis, based on business/service needs.
This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).
Work Schedule: This position may work up to a 40-hour work week (based on FTE), and at times requires working weekday evenings and one weekend day along with the willingness to work select holiday mornings.
ESSENTIAL JOB FUNCTIONS
(Responsibilities, accountabilities, and competencies; may not include all duties of this job)
Supportive Services<ul><li>
In collaboration with each resident, develops and maintains a Housing Service Plan, which outlines goals that address transition needs and long-term housing stability needs of the resident in their new residence</li></ul><ul><li>
Maintain extensive working knowledge of resources available to residents within Plymouth as well as public benefits and community organizations, ensuring that tenants access resources to the greatest extent possible.</li><li>
Assists residents in scheduling appointments, arranging transportation, or transporting residents in Plymouth vehicle or rented vehicle to appointments; and accompany residents to appointments as appropriate</li></ul><ul><li>
Advocate, consult and collaborate with community providers to ensure continuity of care.</li><li>
Assists residents in moving into and/or out of their Plymouth housing as needed, following Plymouth policy and procedures.</li></ul><ul><li>
Mediates conflict using de-escalation and other techniques.</li><li>
Intervenes in crises, responds to emergencies, and initiates action as required, including contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care.</li><li>
Assists with resident complaints and concerns, escalating them to the Residential Services Manager (RSM) as needed.</li><li>
Coordinate with the internal behavioral health team to support cohesive services to tenants.</li></ul>
Collaborative and Community Building<ul><li>
Attends and participates in scheduled supervision and team meetings to discuss resident issues and general program issues and goals.
</li></ul><ul><li>Practices a cooperative work approach and promotes teamwork among co-workers and community partners; collaboration includes supporting community events and proactively aligning with building team on resident strategies</li><li>
Collaborate with other Plymouth Housing Departments and/or participate in committees or workgroups as appropriate.</li><li>
Provide backup to other Social Services staff in other buildings as needed, or backup front desk coverage on a regular or intermittent basis.</li><li>
Provides a safe, sanitary environment in the buildings for tenants and staff.</li></ul>
Qualitative and Administrative<ul><li>
Work to the standard and requirements of the service program agreements, including program goals relating to residential stability; eviction prevention; enhanced income/skills and self-determination.</li></ul><ul><li>
Maintains all database records and other required documentation in an accurate and timely manner including, by not limited to daily activities, progress notes, changes in resident status, etc. Follows strict confidentiality to protect resident&rsquo;s private data.</li><li>
Ensure significant events involving residents and building operations activities are recorded accurately in daily log and all necessary information during shift, reads log daily at start of shift; maintains and or assists with other program documentation as needed, .i.e., Incident Reports, and tenant satisfaction surveys</li><li>
Records and maintains financial documentation as required for Plymouth credit card purchases on Resident behalf.</li><li>
Follow program and agency policies and procedures. Provide input to program policies, procedures, and goals, as requested. Read materials as requested. .</li><li>
Coordination with internal departments on activities, meetings and collecting resident information.</li></ul> 
ESSENTIAL JOB QUALIFICATIONS
(Any equivalent combination of knowledge, skills, abilities, education, and experience):
Education: BA/BS degree in a human service field. Advanced education can be substituted for experience and/or years of experience can be substituted for the required degree.
Experience:
Minimum of two (2) years of experience working with homeless and low-income individuals, including persons living with mental and physical illnesses, chemical dependency/addictions, disabilities, HIV/AIDS.
Licensure/Certification: Valid Washington State Driver License and insurable driving record.
Knowledge, Skills and Abilities:<ul><li>
Excellent written and verbal communication skills.</li><li>
Solid organizational and time management skills with ability to prioritize effectively and meet deadlines in a professional manner.</li><li>
Self-motivated and ability to creatively problem solve.</li><li>
Ability to develop and sustain successful relationships with tenants, community agencies and resources,</li><li>
Empathic patience with individuals who are heavily impacted by addiction, mental health concerns, and trauma.</li><li>
Demonstrated ability to work effectively under stressful conditions with people of varying socioeconomic backgrounds, sexual orientations, and ethnic diversity.</li><li>
Ability to be flexible, supportive and to work cooperatively with co-workers as a member of a diverse team.</li><li>
Demonstrated leadership and teaming experience resulting in accomplishing tasks and goals.</li><li>
Proficient and experienced with Microsoft Office applications, particularly Word, Excel, and Outlook. Must be able to work efficiently and effectively with customized databases and technology, and conduct Internet research.</li><li>
Demonstrated and strict attention to detail.</li></ul>
Ability and willingness to transport tenants to appointments on a regular basis or as needed.
Desired Qualifications:<ul><li>
Experience working in a Permanent Supportive Housing environment is desired.</li></ul>
For a full list of our benefits, please go to https://plymouthhousing.org/benefits-staff/</div>

Housing Case Manager

Domestic Violence Services of Snohomish County

Domestic Violence Services of Snohomish County (DVS) is dedicated to ending domestic abuse by providing diverse and equitable services for individuals impacted by Intimate Partner Violence (IPV), including their children, and by facilitating social change. Every day our staff, volunteer teams, and Board of Directors work side-by-side to determine the needs for our agency.GENERAL SUMMARYThe Domestic Violence (DV) Housing Case Manager provides housing support for referred clients, residents of DVS&rsquo;s shelter, transitional housing units and/or Rapid Rehousing clients who are victims of domestic violence.Reports to: Supportive Housing DirectorHours of work: 40 hours a week, as scheduledSalary: $20.00 (+$1/hr bilingual bonus)Applications due: Open until filledEssential Duties:&middot; Coordinate individualized housing needs assessment for all referred clients and work with clients to develop individualized housing stability plans and address barriers.&middot; Maintain a positive relationship with community partners.&middot; Provide a combination of peer crisis counseling, case management, and financial assistance for families leading to placement in safe and stable housing. Provide domestic violence education, information and referral, and support to homeless victims and survivors of domestic violence.&middot; Identify appropriate permanent housing options for clients.&middot; Assist clients with housing applications, supportive and subsidized housing paperwork, and advocate for clients with prospective landlords.&middot; Maintain accurate and confidential client case records. Maintain accurate and timely statistics and documentation to meet program goals and contractual requirements.&middot; Administer timely and accurate data entry into Snohomish County&rsquo;s Homeless Management Information System (HMIS).&middot; Attend staff meetings, retreats and training as requested by Supervisor.&middot; Facilitate domestic violence support group as assigned.&middot; Comfortable delivering public speaking engagements and conducting community presentations&middot; Perform additional duties as assigned.Minimum Qualifications:<ul><li>Experience working with families in crisis, preferably in a residential setting.</li></ul>&middot; Ability to communicate clearly in person and in writing, consistently, and in a timely manner.&middot; Understanding of domestic violence issues and victim&rsquo;s needs.<ul><li>Ability to make decisions and exercises sound judgment.</li><li>Ability to serve underserved populations and provide culturally appropriate services to people from diverse backgrounds.</li><li>Ability to work as a member of a team as well as independently.</li><li>Bi-lingual capability preferred</li><li>Basic computer skills including Microsoft Office, working knowledge of Internetande-mail</li><li>Reliable transportation, a valid WA State Driver&rsquo;s License, insurance and ability to drive clients</li><li>Alignment with DVS&rsquo;s Mission, Vision, and Values Statement*</li><li>Ability to sit at desk or in vehicle for periods of time. Can stand; walk; use hands to finger, handle, or feel; reach and extend with hands and arms to thoroughly access housing and facilities. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds with or without reasonable accommodation.</li></ul>Education and experience:<ul><li>High school diploma or GED, or equivalent educational background.</li><li>We appreciate those who come with valuable lived experience. Persons from all backgrounds are encouraged to apply</li><li>Must have documentation of 20 hours of DV Advocacy-based training, be in process of obtaining this or be willing to take a course offered by a certified D.V. Advocacy-based organization</li></ul>This is a full time, hourly position reporting to the Supportive Housing Manager. The base yearly compensation is $41,600 to $45,457. The typical schedule may vary, but is typically Monday through Friday, 8:30am to 5:00pm. DVS provides a comprehensive salary and benefits package that includes health insurance, long term disability, and generous paid vacation and sick leave.To be considered for the position, candidates should review the Mission, Vision, Values statement*, submit a completed DVS Application Form, current resume and cover letter outlining the qualifications and salary expectations to:Domestic Violence Services of Snohomish CountyP.O. Box 7, Everett, WA 98206Fax 425-258-5976 or email at: admoffice@dvs-snoco.orgOnly candidates that meet the posted qualifications will be contacted by our recruiter.* https://dvs-snoco.org/who-we-are-shelter/DVS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Type: Full-timePay: $41,600.00 - $45,575.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>ADVOCACY: 1 year (Preferred)</li></ul>Language:<ul><li>more then one language (Preferred)</li></ul>Work Location: Multiple locations

DV Housing Case Manager (Rapid Rehousing)

Claratel Behavioral Health

<div>
 
 About Claratel Behavioral Health
 
 
 
 Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
 
 
 If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
 
 
 This program is provided to adults living in permanent subsidized housing to promote housing stability, wellness, independence, recovery, and community integration. Housing stability is measured by ongoing housing, decreased number of hospitalizations/ER visits/incarcerations, decreased frequency and duration of crisis episodes, and by increased and/or stable participation in maintenance of personal housing stability and wellness. Supports based on the individuals&rsquo; needs are used to promote resiliency while understanding the effects of SPMI and lived trauma. The Housing Support staff will serve as the first point of contact for landlords/property owners for any issues arising with an individual in supportive housing, and will provide linkage to community, general entitlements, psychiatric/substance use/medical services, crisis prevention, and intervention services.
 
 
 
 Job Summary
 
 
 
 The Housing Support Case Manager is an integral part of the Housing Support Program, which provides multiple supports including case management and psychosocial rehabilitation to assist individuals living in permanent subsidized housing to promote ongoing housing stability. Under general supervision, Housing Support Case Managers must provide the following types of support:
 
 
 <ul>
 <li>
 Assistance with housing search, leasing, and move-in processes
 </li>
 <li>
 Purchase of initial housing furnishing, deposits, household goods for the one-time move-in needs
 </li>
 <li>
 Safety and wellness checks and housing safety inspections
 </li>
 <li>
 Developing a Housing Stability Support Plan as an adjunct to an individual&rsquo;s IRP
 </li>
 <li>
 Early intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)
 </li>
 <li>
 Education on the roles, responsibilities, and rights of tenant(s) and the landlord/property owner
 </li>
 <li>
 Assistance with the annual housing recertification, inspection, or voucher conversion processes
 
 
 </li>
 </ul>
 
 Duties And Responsibilities
 
 
 
 The Housing Support Case Manager will:
 
 
 <ul>
 <li>
 Carry a caseload (25-30 clients) and conduct a minimum of 1 (one) visit per week/per client within current residence or community setting for the first three months after obtaining housing. After three months, individuals are required to be seen twice per month
 </li>
 <li>
 Provide care coordination to ensure stability of housing and independent living skills and facilitate referrals and linkages to internal/external community services/providers to assure a continuum of services
 </li>
 <li>
 Provide on-going support, case management, and skills training in accordance with the strengths, needs, abilities, and preferences identified within the treatment plan to help the individual achieve stated goals and objectives
 </li>
 <li>
 Gather information from client, family members, and/or support system(s) to ensure client is receiving appropriate level of care
 </li>
 <li>
 Recognize the need for crisis intervention and notify designated supervisor/clinical contact of escalated situations
 </li>
 <li>
 Complete timely, high-quality documentation for all service contacts including face-to-face and collateral meetings and outreach attempts (within 24 hours) to meet agency and state standards
 </li>
 <li>
 Participate in weekly team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers
 </li>
 <li>
 Meet agency productivity standard of 40 billable hours per month
 </li>
 <li>
 Meet regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of services and supports, and evaluating performance
 </li>
 <li>
 Perform additional duties as assigned by team lead/program manager/director
 
 
 </li>
 </ul>
 
 WORKING CONDITIONS
 
 
 
 <ul>
 <li>
 Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation
 </li>
 <li>
 Service delivery is in-person and via telehealth/telephone
 </li>
 <li>
 Travel throughout DBHDD Region 3 required
 </li>
 <li>
 Ability to use a computer, telephone, fax, copy and scanning machine
 </li>
 <li>
 Must pass a pre-employment drug screen and background (fingerprint) check, have valid Georgia driver&rsquo;s license and motor vehicle record, complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related field (such as human services, psychology, counseling, criminal justice, sociology, or social work) or equivalent education and experience
 </li>
 <li>
 One year of experience in a behavioral health setting providing case management/community support service or similar
 </li>
 <li>
 Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone
 </li>
 <li>
 Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community
 </li>
 <li>
 Must have transportation to and from work, strong interpersonal skills &amp; be a positive team player.
 
 
 </li>
 </ul>
 
 Pre-employment drug screening and successful completion of a criminal history background check is required.
 
 
 
 
 Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
 
 
 
 
 
 Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
 
 
</div>

Housing Support Case Manager

Pine Street Inn

<div>Description:

SCHEDULE: 40 hours; Monday &ndash; Friday
Pays $18.00 - $19.55 per hour DOE (Salary ranges provided are based on relevant experience and skill set)
LOCATION: 444 Harrison Ave/PSI Shelters &amp; community-based work
SUMMARY OF POSITION:
The Housing Navigation Case Manager (HNCM) Co-Op will work within a team of case managers to ensure that we develop and execute sustainable and expeditious housing plans for currently homeless guests. The Housing Navigation Case Manager Co-Op will engage with homeless guests to reduce barriers to housing and develop individual housing plans that will rapidly lead to safe, affordable housing with the supports necessary to sustain achieved housing. The HNCM Co-Op and their team will work under tight timeframes for accurately entering guest information into the Pine Street Inn&rsquo;s approved Homeless Management Information System (HMIS). Attention to detail and accuracy is critical in this position, The Housing Navigation Case Manager Co-Op will provide exceptional customer service both internally and externally and will work in partnership with other PSI departments to provide integrated service delivery, which furthers our mission to eliminate homelessness.
The Housing Navigation Case Manager Co-Op will work from the following principles:<ul><li>
All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing.</li><li>
Everyone is &ldquo;housing ready.&rdquo; Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be &ldquo;consumer ready&rdquo;.</li><li>
Leverage guests&rsquo; strengths, assets, and connections to move quickly out of shelters and to any other housing.</li><li>
Recognize the impact of violence and victimization on development and coping strategies</li><li>
Employ an empowerment model</li><li>
Maximize guest choices and control over her/his recovery based in a relational collaboration</li><li>
Create an atmosphere that is respectful of the guests&rsquo; need for safety, respect, and acceptance</li><li>
Emphasize the guests&rsquo; strengths, highlighting adaptations over symptoms and resilience over pathology</li><li>
Minimize the possibilities of re-traumatization</li><li>
Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background</li><li>
Solicit guest input and involve guests in designing and evaluating services</li></ul> 
Requirements:

QUALIFICATIONS:
EDUCATION/TRAINING:
REQUIRED:<ul><li>
 High School Diploma or GED</li></ul>
PREFERRED:<ul><li>
Bilingual &ndash; Spanish/English and/or Haitian-Creole</li></ul>
KNOWLEDGE/EXPERIENCE:
REQUIRED:<ul><li>
Strong computer and math skills - including familiarity with MS Word and Excel Experience</li><li>
&middot; Knowledge of the issues related to homelessness and housing&middot; Interest in human service field work</li></ul>
PREFERRED:<ul><li>
Knowledge and experience utilizing Motivational Interviewing, Trauma-Informed Care, Harm Reduction, Housing First, and Change Theory in practice&middot; Volunteer or work experience related to human services, working with people from marginalized groups</li></ul></div>

Housing Placement Case Manager (Housing Navigation) Co-Op

Everyone Home DC

Job Title: Case ManagerSecurity Level: Safety Sensitive PositionDepartment: Permanent Supportive HousingReports To: Program ManagerStatus: Non-exemptSalary Range: $52,000 - $55,0000 annuallyThis job description provides a general guideline to the most common duties, responsibilities, and minimum requirements for this position. It is not all-inclusive and the actual position may vary as circumstances indicate or as determined by the organization. Working hours are primarily Monday through Friday, 9:00 am to 5:00 pm, some evening, weekend and holiday hours as need dictates.SUMMARY OF POSITION:Everyone Home DC&rsquo;s Permanent Supportive Housing Program is designed to provide permanent housing, case management, and supportive services for households under the Shelter Plus Care Program through The Community Partnerships for the Prevention of Homelessness. The Program operates as a Housing First, scattered-site program and provides intensive, community-based case management services to households across the District. Case Managers will maintain a caseload of up to 20 households and provide person-centered, trauma-informed services to help people obtain and remain in stable housing. This position must be filled by an individual who has a passion for social justice work, is a team player, and is committed to working alongside people as they transition out of homelessness into permanent and stable housing. This position could include a mixed caseload of clients from two programs, Shelter Plus Care and the DC Department of Human Services Permanent Supportive Housing Program.Principal Duties:<ul><li>Provide supportive services and develop trusting relationships with households being served by Everyone Home DC&rsquo;s Permanent Supportive Housing and Shelter Plus Care Program.</li><li>Provide face-to-face engagements to clients both in their homes and in the community.</li><li>Case Managers are expected to meet or exceed monthly contact requirements for each of their clients.</li><li>Engage clients to collaboratively develop goals and individualized service plans to support their housing stability, mental health, substance abuse, health, education, income, employment, and other priority areas.</li><li>Assist clients who desire to relocate with housing navigation services, including helping with obtaining identifying documents, completing housing applications, and identifying and viewing housing units.</li><li>Support clients to maintain housing stability through individually tailored services and by facilitating effective connections to community services and resources.</li><li>Examples of support services include successful tenancy problem-solving, independent living skill-building, connection to public beneﬁts and employment assistance, money management support, and connection to medical, mental health, and substance use disorder services.</li><li>Act as a liaison with landlords and other community stakeholders to promote the success of clients and the program.</li><li>Collaborate with other service providers in the community to ensure that clients are receiving high-quality, effective services to meet their needs.</li><li>Maintain timely and accurate written and computerized records, compile reports, and complete other program documentation (e.g. case notes, incident reports, home visit reports, monthly and quarterly reports) and maintain appropriate conﬁdentiality of residents&rsquo; information and records.</li><li>Maintain client data in the Homeless Management Information System (HMIS), Housing the Homeless (HTH), and Insync and report regularly on client progress and goal attainment.</li><li>Participate in program meetings and case review meetings</li><li>Carries out all duties consistent with grant requirements and internal policies and procedures.</li><li>Will complete SSI/SSDI, Outreach, Access and Recovery(SOAR) training within the first 90 days of onboarding.</li></ul>Secondary Duties:<ul><li>Participate in all individual and group supervision meetings as scheduled.</li><li>Attend all program and all-staff meetings as well as Everyone Home DC events.</li><li>Participate in and attend ongoing training and professional development opportunities.</li><li>Work on special projects and committees as needed.</li><li>All other relevant duties as assigned.</li></ul>POSITION SPECIFICATIONS:Essential Training/Certifications:<ul><li>Minimum of an Associate&rsquo;s degree or two years of college in a relevant humanities, social science, or related field.</li><li>Bachelor's Degree preferred.</li><li>Minimum of two years of experience with homeless services programs or provision of social services. Note: The two years of experience may be waived if the candidate for employment can document having experienced homelessness.</li><li>Both degree and work experience will be waived if an individual has received a Peer Case Management Certification through DHS&rsquo;s Peer Case Management Institute.</li></ul>Essential Use of the Following Tools:<ul><li>Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS) Housing the Homeless (HTH) and Insync</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive</li><li>Proficiency with standard office equipment: phone system, copier/printer, fax, scanner</li><li>A valid driver&rsquo;s license and an insured motor vehicle are required for this position.</li></ul>Skills and Knowledge:<ul><li>Passionate about ending homelessness and approaches the work through a social justice lens.</li><li>Strong engagement strategies and demonstrated ability to build rapport and maintain trusting relationships.</li><li>Knowledge of the DC Homeless Services System and a familiarity with DC&rsquo;s social service providers and public benefits programs.</li><li>Crisis management experience is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask, prioritize and utilize strong organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.</li><li>Ability to maintain confidentiality of highly sensitive information, and demonstrated ethical behavior, professionalism, reliability, and responsibility.</li><li>Bilingual English/Spanish speakers or Spanish language written/verbal communication skills at a professional working proficiency are preferred, but not required.</li></ul>Essential Competencies and Behaviors:<ul><li>Commitment to building your racial equity competencies and centering your role in an analysis and understanding of how race and power shape systems in our society and culture; Commitment to continuous learning, reflecting, and growing.</li><li>Ability to work in a team-oriented environment as well as independently with minimal supervision.</li><li>Capacity to build relationships with clients, colleagues, and community members.</li><li>Demonstrated respect for diversity based on race, class, ethnicity, religion, gender, sexual orientation, and gender presentation, and ability to work with a highly diverse group of clients and colleagues.</li><li>Ability to operate with a commitment to excellence, integrity, diplomacy, and camaraderie.</li><li>Ability to succeed in a fast-paced work environment.</li><li>Ability to accept change and be flexible.</li></ul>Other requirements:<ul><li>A valid driver&rsquo;s license and ownership of an insured and reliable motor vehicle.</li><li>This position requires a substantial amount of driving.</li><li>Ability to pass background checks including FBI, MPD, Child and Family Services Agency Background Check in DC as well as your home state if they differ, National Sex Offender Registry, Alcohol, Drug and TB screening as required by the government contract.</li><li>Able to handle physically demanding work including lifting and carrying up to 25 lbs.</li></ul>Benefits Everyone Home DC&rsquo;s standard benefits for full-time staff include: excellent employer-paid single coverage health insurance; dental and vision insurance; 401k retirement plan with automatic 3% employer contribution from date of hire; employer-paid single coverage life insurance; short term disability; worker&rsquo;s compensation; family medical leave; bereavement leave; jury duty leave; Metro SmartBenefits; annual funds for professional development training; 13 paid holidays; and generous paid time off including the week between December 25th and January 2nd.Location This position is based at Everyone Home DC&rsquo;s offices located at 415 2nd Street NE. In-person home visits, community visits and time in the office are all required. This position requires a substantial amount of field work and the Case Manager should expect to spend up to 80% of their time in the field.Everyone Home DC values diversity in our workplace and encourages Black, Indigenous, People of Color, members of the LGBTQ2+ community and people with disabilities to apply.To Apply: Please send your resume and cover letter to jobs@everyonehomedc.org with Case Manager PSH and SPC in the subject line.Job Type: Full-timePay: $52,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Washington, DC 20002

Case Manager, Shelter Plus Care and Permanent Supportive Housing

Breaking Ground

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Case Manager, Transitional Housing
 
Reporting to the Clinical Coordinator, the Case Manager, Transitional Housing will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
 
This position has a 35-hour work week.
 
ESSENTIAL DUTIES: 
<ul>
<li>Provide direct services to a caseload of approximately 15 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals</li>
<li>Conduct psychosocial evaluations</li>
<li>Connect clients to psychiatric services</li>
<li>Connect clients to medical treatment and substance use treatment facilities when applicable</li>
<li>Obtain identification, public benefits, and other applicable income sources for clients</li>
<li>Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans</li>
<li>Prepare all documentation for housing applications</li>
<li>Assist and counsel clients in the process of obtaining permanent housing</li>
<li>Maintain record keeping in compliance with agency standards as well as those of City and State agencies</li>
<li>Intervene in crisis situations</li>
<li>Escort clients to appointments when needed</li>
<li>Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures</li>
<li>Performs other related duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>Bachelor’s Degree or equivalent work experience</li>
<li>Two years of experience working with homeless adults and substance abuse issues preferred</li>
<li>Experience with harm reduction and motivational interviewing techniques strongly preferred</li>
<li>Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred</li>
<li>Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs</li>
<li>Excellent writing and communication skills</li>
<li>Bilingual Spanish/English is preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Case Manager, Transitional Housing

Good Samaritan Shelter

Essential Duties and Responsibilities: The Case Manager plays a crucial role in the Rapid Re-housing program, dedicated to assisting individuals experiencing homelessness in Northern Santa Barbara County. Rapid Re-housing aims to provide temporary financial assistance and support to facilitate a return to permanent housing. As a Case Manager, the responsibilities include delivering comprehensive case management, housing navigation, and housing retention services to eligible clients qualified for rapid re-housing subsidies. This multifaceted role encompasses outreach and engagement, conducting assessments and service planning, assisting with mainstream entitlement applications, linking clients to employment services, locating suitable housing options, addressing stabilization needs, and fostering clients' recovery and integration into the community. The majority of the work takes place in the field, with services delivered directly to clients in their homes, shelters, on the streets, or wherever they are currently residing within Santa Barbara County.<ul><li>Provide ongoing outreach and case management to clients referred to the Program.</li><li>Provide field-based/mobile case management services that cover a wide range of areas, such as independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, and connecting clients to substance abuse, primary and mental health care, and other necessary services to help them achieve their goals.</li><li>Engage and educate landlords about the Rapid Re-housing (RRH) program to foster housing opportunities for clients.</li><li>Conduct outreach to business owners, realtors, landlords, property management companies, and other community members to identify suitable housing options for clients.</li><li>Maintain accurate client data in the agency database, ETO, and the county database HMIS.</li><li>Provide strengths-based case management and service coordination services to support clients in obtaining and maintaining stable employment and housing.</li><li>Collaborate with clients to develop individualized service plans addressing short-term and long-term goals.</li><li>Offer ongoing case management support to assess progress and ensure treatment plan outcomes are met or modified as needed.</li><li>Provide services aimed at enhancing clients' problem-solving skills, effective coping mechanisms, and self-coordination of their own care.</li><li>Utilize evidence-based practices, including intensive case management, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care, in service delivery.</li><li>Adhere to documentation standards set by the program requirements and Good Samaritan Shelter policies, ensuring compliance with HIPAA policies and practices.</li><li>Complete progress notes for every face-to-face/telephone contact with clients or collateral contacts by the next business day at 5 pm.</li><li>Conduct intake, assessment, and service plans in coordination with clients and following the documentation standards established by Good Samaritan Shelter.</li><li>Ensures a safe and secure environment for clients.</li><li>Provides crisis prevention and intervention when necessary.</li><li>Demonstrate the capability to promptly recognize and respond to emergency situations, including overdoses, while also possessing effective skills to deescalate tense situations.</li><li>Transports clients in the agency-provided vehicle for appointments as required.</li><li>Responsible for the accurate and timely logging of notes in the ETO and EHR county system.</li><li>Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.</li><li>Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.</li><li>Perform related duties as assigned by the supervisor.</li><li>Maintain compliance with all company policies and procedures.</li></ul>Education and/or Work Experience Requirements: This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.<ul><li>High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.</li><li>Hold an Associate's Degree in a related field or have an equivalent combination of education and experience.</li><li>Have at least 2 years of experience working in social services, with populations experiencing homelessness.</li><li>Experience in case management practices and working knowledge of various appropriate counseling techniques</li><li>Excellent communication skills: Ability to effectively communicate with clients, colleagues, and external stakeholders.</li><li>Crisis intervention skills: Capacity to handle crisis situations and de-escalate conflicts.</li><li>Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.</li><li>Ability to work in a team: Collaboration and cooperation with other staff, volunteers, and external agencies.</li><li>Excellent computer proficiency (MS Office &ndash; Word, Excel and Google)</li></ul>Required Qualifications: Employment Eligibility Verification:<ul><li>Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.</li></ul>Negative Tuberculosis Test:<ul><li>Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.</li></ul>Background Screening:<ul><li>Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.</li></ul>Pre-Employment Drug Screening:<ul><li>Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.</li></ul>Driving Skills:<ul><li>Must meet the requirements set by our auto insurance carrier.</li></ul>Insurance Coverage:<ul><li>Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history, and other factors.</li></ul>Personal Insurance Coverage:<ul><li>Must have personal insurance coverage that meets the requirements set by the employer.</li><li>This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.</li><li>The coverage must be valid and maintained throughout the employment period.</li></ul>Benefits:Full-Time Benefits:<ul><li>Health Insurance</li><li>Dental, Vision, and Life Insurance</li><li>401k Matching</li><li>Paid Time Off (PTO)</li><li>Paid Holidays and Floater Day</li><li>Employee Assistance Program</li><li>Gym Membership Discount</li><li>Tuition Reimbursement</li><li>Working Advantage</li></ul>Part-Time Benefits:<ul><li>401k Matching</li><li>Paid Time Off (PTO)</li><li>Employee Assistance Program</li><li>Gym Membership Discount</li><li>Working Advantage</li></ul>Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.Work Environment:The work environment for homeless services with clients experiencing substance abuse or mental illness is characterized by a commitment to creating a safe, supportive, and non-judgmental atmosphere. It is crucial to establish a secure environment that prioritizes the well-being of both staff and clients. The work is often carried out through a multidisciplinary team approach, involving professionals from various fields who collaborate to provide comprehensive support. Crisis management protocols and resources should be readily available to address emergencies related to substance abuse or mental health. Ongoing training and professional development opportunities equip staff with the necessary skills to effectively engage with clients and address their complex needs. Additionally, the work environment should prioritize staff self-care and support, recognizing the potential challenges and providing resources for their well-being. Confidentiality and privacy of client information are paramount, ensuring trust and maintaining ethical standards. By fostering an inclusive and empathetic work environment, homeless services can effectively support clients on their path to recovery and stability.Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.</li><li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards</li><li>Must be able to lift and carry up to 30 lbs.</li><li>Capability to navigate stairs multiple times during a shift is required.</li><li>Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.</li><li>Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues, and maintain a safe working environment.</li></ul>Mental Requirements: The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.<ul><li>Emotional resilience to cope with challenging situations and provide support to individuals facing difficult circumstances.</li><li>The nature of working with individuals experiencing homelessness can be emotionally draining. Staff must be aware of the signs of compassion fatigue and have strategies in place to manage their own self-care and prevent burnout.</li><li>Establishing and maintaining appropriate boundaries is crucial when working with vulnerable populations. Staff should be able to prioritize self-care, set limits on their emotional involvement, and practice self-reflection to prevent personal emotional strain.</li><li>Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.</li></ul>The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skills, and ability required.Job Type: Full-timePay: $26.00 - $31.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Driving: 3 years (Required)</li><li>Case management: 2 years (Required)</li></ul>License/Certification:<ul><li>CDL (Required)</li></ul>Ability to Commute:<ul><li>Santa Barbara, CA 93121 (Preferred)</li></ul>Work Location: In person

Case Manager Rapid Rehousing SB

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