housing community manager

Yes! Communities

Want to see a glimpse into the role? Click the following link: https://www.youtube.com/watch?v=ADJusQKAc_w&list=PL5nmc89qCpMU-G3gBh70GzMkOowklcvye&index=4 Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape. Community Manager Position Overview: As a Community Manager, you play a very important leadership role not only with existing team members but with the residents of our communities as well. You will perform regular operational tasks such as collecting rent, managing supplies and marketing materials, developing the team, and protecting all company assets. In addition to this, you are also the main source of communication for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the overall safety and conditions of your community. Your commitment to communicating community successes and challenges with your immediate supervisor and your team members will ensure your team’s alignment with company goals and objectives. Community Manager Essential Functions: 1. Manage daily community operations, including but not limited to: evictions, collections, resident relations, maintain community budget, and protect all company assets 2. Recruit, train, manage, and develop team members. 3. Conduct consistent team meetings to reinforce expectations and facilitate employee growth 4. Manage the marketing, sale, leasing, and turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community 5. Develop and maintain positive relationships with vendors, cities, municipalities, and counties 6. Plan and oversee community events to help maintain a positive community environment 7. Coordinate with residents to uphold property standards 8. Travel to/attend company meetings, trainings, and conferences as requested by management. 9. Coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers 10. Additional duties as assigned by management subject to change Community Manager Required Skills: <ul><li>Excellent oral and written communication skills</li><li>Strong conflict resolution skills</li><li>Strong leadership and decision-making skills, including management of team member performance</li><li>Proficiency in Microsoft Office and industry specific software products</li><li>Proven ability to adapt to new or unforeseen situations</li><li>Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states)</li></ul>Community Manager Education and Experience: <ul><li>A valid in-state driver’s license is required</li><li>High School Diploma or equivalent is preferred</li><li>Property management or equivalent experience is preferred</li></ul>We’ve been alerted to fraudulent recruiting outreach impersonating our company. We never request payment, gift cards, or personal financial information during hiring. All legitimate roles are posted on our official website https://www.yescommunities.com/Careers and all communication will come from email with the @yescommunities.com domain. The YES Difference Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match YES I can help * YES We are a team * YES We add value * YES We build community YES Communities is an Equal Opportunity Employer

Community Manager

Asset Living

<div>Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
Community Manager
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/Experience 
<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $75000 per year to $80000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $80000 per year to $85000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $75000 per year to $84000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $23 per hour to $25 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

Consistent Care Services

FCS Housing &amp; Employment Case Manager / Sober Living House ManagerPosition SummaryThe FCS Housing &amp; Employment Case Manager / Sober Living House Manager is responsible for supporting individuals with behavioral health, substance use, housing instability, and employment barriers as they work toward long-term recovery, self-sufficiency, and community integration.This dual-role position provides intensive Housing and Employment Services under Washington State's Foundational Community Supports (FCS) program while also overseeing the daily operations, resident accountability, safety, and recovery-focused environment of one or more sober living homes.The Case Manager serves as an advocate, mentor, coach, and recovery support professional who helps individuals obtain and maintain housing, secure competitive employment, build independent living skills, and successfully sustain long-term recovery in a structured, supportive living environment.The ideal candidate is compassionate, highly organized, recovery-oriented, and capable of maintaining professional boundaries while supporting residents through challenging life transitions.Essential Duties and ResponsibilitiesFCS Housing Services<ul><li>Conduct comprehensive assessments of housing barriers, strengths, needs, and goals.</li><li>Develop and maintain individualized Housing Support Plans.</li><li>Assist participants in locating, obtaining, and maintaining safe and stable housing.</li><li>Support participants with housing applications, lease agreements, landlord communication, and housing retention strategies.</li><li>Coordinate housing resources, rental assistance programs, and community-based services.</li><li>Assist participants with independent living skills, budgeting, transportation, and community integration.</li><li>Conduct regular home visits and community-based meetings.</li><li>Maintain compliance with all FCS documentation, billing, and service requirements.</li></ul>FCS Supported Employment Services<ul><li>Conduct employment assessments to identify vocational interests, skills, strengths, and barriers.</li><li>Develop individualized Employment Plans and measurable employment goals.</li><li>Assist participants with job searches, resume development, interview preparation, and application completion.</li><li>Provide job coaching, employment retention support, and workplace problem-solving assistance.</li><li>Build relationships with local employers and community partners.</li><li>Assist participants in obtaining vocational training, certifications, and educational opportunities.</li><li>Support participants in maintaining competitive employment and career advancement.</li></ul>Sober Living House Management<ul><li>Oversee daily operations of assigned recovery residences or sober living homes.</li><li>Ensure residents understand and comply with house rules, expectations, curfews, and recovery standards.</li><li>Conduct resident orientations and intake meetings.</li><li>Facilitate resident accountability, conflict resolution, and positive community living.</li><li>Coordinate resident move-ins, room assignments, and discharge planning.</li><li>Monitor resident progress toward recovery, housing, employment, and personal goals.</li><li>Collaborate with house operators, clinical providers, treatment teams, probation officers, and community partners.</li><li>Ensure homes remain safe, supportive, clean, and recovery-focused environments.</li><li>Coordinate drug screenings, breathalyzer testing, room inspections, and other accountability measures as required by program standards.</li><li>Address resident concerns, disputes, and behavioral issues promptly and professionally.</li></ul>Recovery Support &amp; Advocacy<ul><li>Provide recovery-oriented coaching and encouragement.</li><li>Assist residents in developing healthy coping skills, relapse prevention strategies, and recovery support networks.</li><li>Connect residents to outpatient treatment, behavioral health services, medication management, peer support, and recovery meetings.</li><li>Support participants in navigating legal obligations, probation requirements, court mandates, and community supervision expectations.</li><li>Encourage personal responsibility, accountability, and independent decision-making.</li></ul>Crisis Intervention<ul><li>Respond to resident crises, conflicts, relapse events, and behavioral health concerns.</li><li>Utilize de-escalation techniques and trauma-informed approaches.</li><li>Coordinate emergency services and crisis response resources when necessary.</li><li>Document incidents accurately and timely.</li><li>Facilitate safe transitions, transfers, or discharges when appropriate.</li></ul>Documentation &amp; Compliance<ul><li>Maintain accurate, timely, and professional case records.</li><li>Complete all required FCS documentation, assessments, service plans, progress notes, and billing requirements.</li><li>Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, and company policies.</li><li>Participate in audits, quality assurance reviews, and compliance activities.</li><li>Submit reports, documentation, and productivity requirements within established timelines.</li></ul>QualificationsEducationPreferred:<ul><li>Bachelor's Degree in Social Work, Psychology, Human Services, Behavioral Health, Counseling, Sociology, Criminal Justice, or a related field.</li></ul>Equivalent education and experience may be considered.ExperiencePreferred:<ul><li>Two (2) years of experience in behavioral health, substance use treatment, housing services, employment services, case management, peer support, recovery residences, or community-based social services.</li><li>Experience working with individuals experiencing substance use disorders, mental health challenges, homelessness, justice system involvement, or employment barriers.</li></ul>Lived ExperienceIndividuals with lived experience in addiction recovery are strongly encouraged to apply.Preferred:<ul><li>Minimum of five (5) years of continuous recovery.</li></ul>Preferred Certifications<ul><li>Certified Peer Counselor (CPC)</li><li>Certified Peer Recovery Specialist (CPRS)</li><li>Certified Chemical Dependency Professional (CDP)</li><li>Substance Use Disorder Professional (SUDP)</li><li>Other behavioral health or recovery-support certifications</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Strong understanding of recovery-oriented systems of care.</li><li>Knowledge of housing-first and supportive employment principles.</li><li>Understanding of substance use disorders, relapse prevention, and recovery support practices.</li><li>Ability to establish professional boundaries while building trusting relationships.</li><li>Strong conflict resolution and crisis intervention skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work independently in community-based settings.</li><li>Strong organizational, documentation, and time-management skills.</li><li>Ability to maintain confidentiality and professional ethics.</li></ul>Requirements<ul><li>Valid driver's license and insurable driving record.</li><li>Reliable transportation.</li><li>Ability to travel throughout assigned service areas.</li><li>Ability to pass background screening requirements.</li><li>Ability to pass drug screening requirements consistent with company policy.</li><li>Ability to work occasional evenings, weekends, and respond to urgent resident situations when necessary.</li></ul>Physical Requirements<ul><li>Frequent driving and community-based travel.</li><li>Ability to navigate stairs and multiple residential environments.</li><li>Ability to lift up to 25 pounds occasionally.</li><li>Ability to spend extended periods walking, standing, and sitting.</li></ul>Success MeasuresSuccess in this role is measured by:<ul><li>Housing stability and retention outcomes.</li><li>Employment placement and retention outcomes.</li><li>Resident engagement and recovery progress.</li><li>Compliance with FCS documentation and billing standards.</li><li>Safe and effective operation of recovery residences.</li><li>Positive resident experiences and program outcomes.</li><li>Collaboration with community partners and treatment providers.</li><li>Adherence to company values, policies, and professional standards.</li></ul>Job Type: Full-timePay: From $24.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>S.U.D.: 2 years (Required)</li><li>Case management: 2 years (Required)</li><li>S.M.I.: 2 years (Preferred)</li></ul>Location:<ul><li>Spokane, WA 99201 (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Work Location: In person

Case Manager-FCS Housing & Employment & Sober Living House Manager-$24hr+ Incentive Bonuses

System One

<div>
 
 
 
 
 LA&rsquo;s leading non-profit agency serving the homeless population is looking for a Case Manager
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 The Case Manager, under the direction of the Family Interim Housing Program Manager, is responsible for delivering comprehensive case management and program services for an assigned caseload of homeless families enrolled in the Family Crisis Housing Program. The goal of case management is to offer an array of services and support that will enable each participant to become self-sufficient and capable of achieving permanent housing. This multifaceted role encompasses engagement, enrollments, assessments, and service planning, assisting with mainstream entitlement applications, submitting referrals/linkages, locating suitable housing options, addressing stabilization needs.
 
 
 
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 
 
 
 
 
 &bull; Primary point of contact for families in crisis housing (subcontracted crisis provider sites and motels)
 
 
 
 
 
 
 
 
 
 &bull; Complete intakes/enrollments for new participants including introductions &amp; the review of program guidelines and consequences for non-compliance.
 
 
 
 
 
 
 
 
 
 &bull; Liaison between Crisis Housing Time Limited Subsidy, Problem Solving, CES Matching, Housing Navigation &amp; Family Advocate components of the Family Solution Center (FSC) to ensure that families receive appropriate services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain confidentiality in all matters pertaining to the participants and their families.
 
 
 
 
 
 
 
 
 
 &bull; Develop effective and trusting professional relationships with participants to facilitate provision of services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain a comprehensive caseload of participants. Effective and timely follow ups with head of household on a weekly basis to develop housing plans based upon the housing &amp; service plan that identified barriers.
 
 
 
 
 
 
 
 
 
 &bull; Assist in making referrals on behalf of the families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Assist with prioritizing the needs of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Respond to participants&rsquo; concerns, complaints, and inquiries in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull; Assist families with obtaining necessary program documents becoming &ldquo;Document Ready.&rdquo;
 
 
 
 
 
 
 
 
 
 &bull; Aid assistance such as, document access and preparation, connection to mainstream benefits and employment/training opportunities, access to necessities (diapers, feminine products, family prevention, etc.) and childcare.
 
 
 
 
 
 
 
 
 
 &bull; Assist participants to build upon their strengths and recognize their needs in a respectful manner.
 
 
 
 
 
 
 
 
 
 &bull; Refer participants to appropriate services (e.g., health, mental health, benefits, etc.).
 
 
 
 
 
 
 
 
 
 &bull; Facilitate connection to FSC co-located staff (referrals and linkages)
 
 
 
 
 
 
 
 
 
 &bull; Transport participants to various appointments, unit viewings, events, as needed.
 
 
 
 
 
 
 
 
 
 &bull;Work with employment services and provide community resources to assure that participants are linked with services such as employment, education, benefits, health, tutoring and/or mentoring as appropriate.
 
 
 
 
 
 
 
 
 
 &bull;Assist in developing successful program exit with producing an exit plan and identifying an exit destination.
 
 
 
 
 
 
 
 
 
 Program Functions
 
 
 
 
 
 
 
 
 
 &bull;Update information, track services (i.e., Housing Stability Plan creation/updates), and submit referrals.
 
 
 
 
 
 
 
 
 
 &bull;Coordinate with Placement Coordinators and Housing Navigation team to help families understand crisis housing length of stay and associated services. Inform and update families on their length of stay.
 
 
 
 
 
 
 
 
 
 &bull;Provide ongoing services status updates for families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Complete facility inspections for each assigned crisis housing site on a quarterly basis.
 
 
 
 
 
 
 
 
 
 &bull;Communicate crisis housing location barriers to FCHN Placement Coordinator(s).
 
 
 
 
 
 
 
 
 
 &bull;Crisis intervention, mediation, and management of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Be knowledgeable and obtain community resources and refer participants as needed.
 
 
 
 
 
 
 
 
 
 &bull;Responsible for day-to-day contact with families.
 
 
 
 
 
 
 
 
 
 &bull;Connect families to Problem Solving case management as needed.
 
 
 
 
 
 
 
 
 
 &bull;Participation in Case Conference call; Family services stakeholder meetings; and FSC Operation Meetings.
 
 
 
 
 
 
 
 
 
 &bull;Maintain appropriate boundaries; and adhere to the agency&rsquo;s code of Ethics and Core Values.
 
 
 
 
 
 
 
 
 
 &bull;Represent the Agency in a professional manner at meetings and community events.
 
 
 
 
 
 
 
 
 
 &bull;Maintain files/records on client services in compliance with HIPAA &amp; CRF42 and other funding requirements for auditing purposes.
 
 
 
 
 
 
 
 
 
 &bull;Utilize computers and appropriate software (e.g., Microsoft: Word, Outlook, Excel, PowerPoint)
 
 
 
 
 
 
 
 
 
 and/ or specific systems applicable to position.
 
 
 
 
 
 
 
 
 
 &bull;Respond to calls and emails in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Engage and educate landlords/property owners about Agency programs to foster housing opportunities for participants.
 
 
 
 
 
 
 
 
 
 &bull;Adhere to documentation standards set by the program and agency policies, ensuring compliance with HIPAA policies and practices.
 
 
 
 
 
 
 
 
 
 &bull;Track families&rsquo; length of stay in crisis housing and submit extension requests on behalf of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Maintain accurate client data in the agency database, Homeless Management Information System (HMIS). Updating Case Manager Master Workbook daily.
 
 
 
 
 
 
 
 
 
 &bull;Ongoing HMIS &amp; Case Manager Portal entries entering case notes into HMIS within 24-hours using the DAP (Data, Assessment and Plan) format to document services provided, and to upload client documents.
 
 
 
 
 
 
 
 
 
 &bull;Enrolling clients into HMIS as they move into crisis housing in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Exiting clients from HMIS as they move out crisis housing in a timely manner.
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Skills, Experience, Education and Abilities:
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Associate degree in social services
 
 
 
 
 </li>
 <li>
 
 
 
 
 2+ years&rsquo; experience working in social service field; case management and homeless program experience.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience using (HMIS) Homeless Management Information System a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management and documentation.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Case Manager

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Case Manager-FCS Housing & Employment & Sober Living House Manager-$24hr+ Incentive Bonuses

Case Manager