housing coordinator

STARS Behavioral Health Group

<div><h1 class="jobSectionHeader">Partner with us in making a positive change!</h1>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Clinical Data &amp; Housing Coordinator
Division/Program:
Allocation - Administration Sacramento
Starting Compensation:
23.16 - 27.79 USD Per Hour
Working Location:
Sacramento: Downtown Center (In-person position)
Working Hours/Shift:
FT, Monday-Friday, AM Shift (9 am -5:30 pm)
Why Join Our Team?<ul><li>
Competitive Compensation: Offering a salary that matches your skills and experience.</li><li>
Generous Time Off: Enjoy ample vacation and holiday pay.</li><li>
Comprehensive Benefits Package:</li><li><ul><li>
Employer-paid medical, dental, and vision coverage.</li><li>
Additional voluntary benefits to support your lifestyle.</li></ul></li><li>
Professional Growth Opportunities:</li><li><ul><li>
On-the-job training with access to paid CEU opportunities.</li><li>
Career development programs designed to help you grow.</li><li>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</li></ul></li></ul>
Employee Recognition &amp; Rewards: A culture that celebrates and rewards your hard work and dedication
What you bring to SBHG (qualifications):<ul><li>
Five (5) years of experience in a behavioral health setting or in a social service field; OR</li><li>
Bachelor&rsquo;s degree and one (1) year of experience in a behavioral health setting or in a social service field</li><li>
Personal experience as a consumer in the child welfare, probation, or mental health systems, preferred.</li><li>
Valid California Driver's License.</li></ul>
How you will make a difference (job overview):
This position&rsquo;s primary role is to support youth and programs with data administration and linkage to unhoused community programs and resources. The Clinical Data Coordinator is primarily responsible for partnering with program resource specialists to ensure access to housing resources, county housing programs, attending case conferencing meetings, collaboration meetings, and providing education/information about housing needs to community stakeholders.
Division/Program Overview:
<ul><li>Robust admin team</li><li>
Supports 4 community-based programs and one residential</li><li>
Planned referrals and walk-in&rsquo;s are welcomed</li><li>
Quality and data driven</li></ul>
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
Norcalrecruitment@starsinc.com
In accordance with California law, the grade for this position is 23.16 - 37.06. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.</div>

Clinical Data & Housing Coordinator

Person Centered Housing Options

Title: Housing Stability Coordinator (Housing Case Manager)Status: Non-ExemptTitle of Direct Supervisor: Supportive Housing Program ManagerJob Summary:To provide outreach, engagement, and advocacy for homeless individuals and families who are referred into PCHO&rsquo;s housing programs and/or are currently in housing programs provided by PCHO. Coordinator will follow the Housing First Model when working with individuals who enter PCHO programs. Tasks include outreach, assessment intake, case management, skill building and other supportive services to assist persons eligible for housing services in the Rochester and Monroe County Community. Assist program participants in securing and maintaining permanent and affordable housing through PCHO housing programs and establishing and maintaining benefits such as DHS, SSI, SNAP, Employment. Assist program participants in meeting their personal life goals in a manner that is consistent with the culture, values and beliefs of the participants.Qualifications:● Bachelor&rsquo;s degree in Social Work or Human Services related degree preferred OR Associate&rsquo;s degree in Human Services or related area with 2 years full time work experience or its part-time equivalent working with persons that were homeless or underserved OR High School Diploma with at least 5 years full time work experience or its part-time equivalent working with persons that were homeless or underserved will be considered● Possess social justice and human rights perspective and frameworks that align with agencies principle and mission● Knowledge of community resources and social work practices with homeless or underserved populations● Ability to work independently with strong focus, task oriented, non-judgmental and able to set clear boundaries● Possess a strong sense of respect for confidentiality involving both participants and peers● Possess an ability to work in a variety of settings with culturally diverse individuals and families, and remain sensitive to their individuality● Knowledge of and/or informed practice of motivational interviewing, trauma informed care, etc.● Possession of a valid NYS driver&rsquo;s license and a driver&rsquo;s record considered acceptable by agency and insurance carrier and availability of a car for daily use● Effective oral and written communication, ability to establish priorities, work independently, manage multiple tasks● Excellent engagement, written and verbal communication skills and documentation skillsEssential Responsibilities and Functions:● Provides on-going case management and other supportive services to unsheltered households entering the program and formerly homeless households currently residing in the program● Provide detailed and timely documentation into the HMIS, ensuring each client is entered thoroughly and within 72 hours of contact which includes Individualized Service Plans, Monthly contact notes to include collateral contacts● Coordinates new participant intake appointment with Referring Case Manager (RCM) and PCHO&rsquo;s Housing Specialist (HS), working closely with the HS during the in-take process fostering a positive relation with each participant. During the in-take process, along with the HS assist to ensure participants understand the occupancy agreement. Assists in housing search during in-take process and up to and including exiting from the program● Works closely with RCM to ensure all required documentation is gathered and take the lead with housing search, facilitating participant&rsquo;s acceptance of unit prior to HQS inspection. Once participant commits to unit, coordinate move-in● Holds monthly in-person meetings with assigned participants to discuss progress and examine condition of unit. Reviews Individualized Service Plans with participants quarterly● Maintain positive relationships with landlords, triage or troubleshoot any tenant issues providing direct advocacy as needed, as well as educating participants on how to advocate on their own behalf● Provide intervention services according to identified needs as necessary for delivery of service, as well as assisting with transportation and access to on-going scheduled appointments as needed● Assist participants with nutritional and personal hygiene needs/education and other daily living skills. Advocate for participants with other agencies and landlord as necessary● Assess each participant for needed other supportive services. Other supportive services include any services that would assist participants in successfully remaining housed in their unit (i.e. health Home care management, peer support, mental health/SUD)● Assist participants in accessing benefits including DHS, SSA, SNAP and any other necessary resources needed to achieve sustainable housing. Complete necessary steps to ensure household pays portion of rent (i.e., establishing budget, accepting rent payments when applicable)● Other duties as assigned by supervisorEmployer&rsquo;s Disclaimer:● All requirements are subject to possible modification to reasonably accommodate individuals with disabilities● This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor● This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationshipJob Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Case management: 3 years (Preferred)</li></ul>Work Location: Hybrid remote in Rochester, NY 14610

Housing Stability Coordinator (Case Manager)

Episcopal SeniorLife Communities

<div>Description:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual&rsquo;s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge&hellip;Life. Inspired Every Day.
This role reports to two separate locations:
Rockwood Center - 3833 E Henrietta Rd, Henrietta, NY 14467
Upper Street South - 600 Country Ln, Geneseo, NY 14454
Pay Rate: $24.50/hourly
Part-Time/Casual Employment of 15 Hours.
The Affordable Housing Service Coordinator is responsible for working cooperatively with older adults and their supports to identify goals and locate the specific support services that enhance their well-being and maintain affordable housing in the community. The Service Coordinator is further responsible for assuring that there is adequate coordination, appropriate communication, and maximum cooperation between all sources of support and services for the individual.
ESSENTIAL JOB FUNCTIONS:<ul><li>
Support and closely coordinate all care needs with the resident, his/her natural support, other community providers and any medical professionals as needed.</li><li>
Participate and possibly facilitate required and requested meetings between resident, natural supports, service providers, and any other designated individual.</li><li>
Document all encounters with the program resident, resident&rsquo;s providers, other agencies, and supports.</li><li>
Ensure each resident has the tools and support needed to maintain housing in the Affordable Housing community.</li><li>
Facilitate referrals to identified resources with the resident&rsquo;s consent.</li><li>
Complete all required documentation pertaining to any service the individual is enrolled in and be able to meet all required timelines and timeframes in accordance with the program regulations.</li><li>
Assist resident in attending programs using both verbal encouragement and providing in-person support during programs, as needed.</li><li>
Responsible to adhere to all HUD regulations, guidelines including but not limited to the Standards For Success for HUD Service Coordinators.</li><li>
Inform residents of local resources including the ESLC Neighborhood Program. Then support residents and Neighborhood Program Participants in the program.</li><li>
Attend quarterly community meetings and meetings with director for supervision and case discussions.</li><li>
Assist with medical benefit management.</li></ul>
Requirements:

QUALIFICATIONS:<ul><li>
Valid New York State Driver's License required.</li><li>
Reliable transportation</li><li>
Flexible, yet organized, with the ability to exercise independent, sound judgment.</li><li>
Must be knowledgeable about all community resources&rsquo;, Medicaid Services, and available non-Medicaid services.</li><li>
Demonstrated ability to collaborate effectively in a team setting.</li><li>
Ability to maintain effective and professional relationships with participants and other members of the care team.</li><li>
Strong communication skills.</li><li>
Ability to effectively engage participants in a person-centered relationship.</li><li>
Ability to meet with participants in their apartments and common areas of the building.</li><li>
Working knowledge of differential diagnosis of common mental health and/or substance use disorders, when appropriate.</li><li>
Computer skills required including but not limited to the ability to work within a Windows OS, and the ability to create, save, open, close, and forward electronic documents and emails.</li><li>
Ability to organize your day and work independently as well as be flexible and work in a team environment.</li></ul>
EDUCATION:<ul><li>
Bachelor&rsquo;s degree in Social Work or related field preferred, Associate&rsquo;s Degree in Social Work or related field required.</li><li>
Demonstrated working knowledge of support services for older adults or people with disabilities and two years of social service delivery experience required.</li><li>
Knowledge of referral processes</li><li>
Demonstrated working knowledge of local services for the elderly and people with disabilities.</li><li>
Individual will be required to have 36 hours of classroom/seminar time before or within 12 months of being hired. Ongoing training will require 12 hours of continuing education each year. Training and education will deal with elder services, aging process, Federal and applicable State Programs and eligibility, disability services, etc.</li></ul>
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing duties of this job requires walking, using the stairs or elevator, and standing for extended periods of time. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The majority of essential job duties are performed indoors, in a normal office environment and supportive housing complex. May be exposed to the elements.
SUPERVISORY RELATIONSHIP: The work is performed within established guidelines and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.
RESPONSIBILITY FOR OTHERS: The employee has no direct responsibility for others. Will be required to assist in training all new relief and per diem receptionists.
SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures of the Episcopal SeniorLife Communities. Takes an active role in all fire drills during the shift and/or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements.
Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.
Episcopal SeniorLife Communities is an Equal Opportunity Employer.</div>

Part-Time Case Manager - Affordable Housing Service Coordinator

Shaner Hotel Group

<div><div><ul><li>Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company&rsquo;s business operations.</li>
<li>Helps ensure compliance with and completion of all daily operational procedures by the Sales department.</li>
<li>Maintain knowledge of all hotel services/features and hours of operation.</li>
<li>Maintain complete knowledge in the use of all office equipment, computer, and manual systems.</li>
<li>Maintain confidentiality and security of specified hotel information, correspondence, reports and files.</li>
<li>Familiarization with current customers and hotel accounts.</li>
<li>Working knowledge of the front desk and desk operations.</li>
<li>Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.</li>
<li>Ensures communication with General Manager, all other Department Managers, and staff.</li>
<li>Other duties as assigned.</li>
</ul></div><div>Responsibilities
</div><div>Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer.
</div><div>input, filing, tracing, answering telephones, printing reports and departmental records/logs.
</div><div>Qualifications
</div><div><ul><li>High school graduate.</li>
<li>Minimum 1-year administrative experience.</li>
<li>Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.</li>
<li>Ability to provide legible communication.</li>
<li>Computer skills.</li>
<li>Previous guest relations training.</li>
<li>Familiarity with preparing statistical reports.</li>
</ul></div>Shaner Hotels has an amazing opportunity at our award-winning Playa Largo Resort &amp; Spa, located in the beautiful Florida Keys. Playa Largo features 175 luxury rooms and suites, including 10 private bungalows, a 3-bedroom beach house, ballroom with private courtyard, private marina with boat ramp, a full-service spa, salon, wedding lawn, sports courts, and fitness facilities. Playa Largo offers plenty of waterfront and indoor space for events ranging from weddings to private and corporate events. This property also features four restaurants and bars including an upscale steak house, fresh seafood restaurant, ceviche &amp; sushi bar, in-room dining, full banquet and catering department, pool &amp; beach bar, and a sunset terrace.
Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands&mdash;including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!</div>

Group Housing Coordinator | Playa Largo Resort & Spa

Moda Health

<div>Let&rsquo;s do great things, together!
About Moda 
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we&rsquo;re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let&rsquo;s be better together. 
Position Summary 
This limited-duration, grant-funded position supports the EOCCO Health Related Social Needs (HRSN) Operations team by coordinating housing-related benefits and providing direct navigation services to Medicaid members. Primary responsibilities include authorizing housing, utility, and tenancy support benefits, and guiding members through post-service navigation. Additional duties may include support for climate benefit, home modification, and home remediation authorizations. 
 
This position fulfills contractual obligations with the Oregon Health Authority (OHA) ensuring collaboration between health plans and community partners in overseeing the utilization of services by all members, particularly those that make up the prioritized populations identified in various Oregon Administrative Rulings.
 
This is a temporary, limited duration position that is expected to conclude on September 30, 2027. This role is a hybrid based in Portland, Oregon. 
 
Pay Range<div>
$53,591.76 - $62,000 annually (depending on experience) 
<ul><li>This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.</li></ul></div> 
Please fill out an application on our company page, linked below, to be considered for this position.
https://j.brt.mv/jb.do?reqGK=27773668&amp;refresh=true 
Benefits:<ul><li>
Medical, Dental, Vision &amp; Pharmacy</li><li>
PTO and Company Paid Holidays</li><li>
401k - Matching</li></ul> 
Required Skills, Experience &amp; Education:<ul><li>
2+ years of experience in healthcare, public health, member navigation, or community-based organizations, with rural or underserved communities.</li><li>
Traditional Health Worker (THW) certification preferred, or willing to obtain within 6 months of hire.</li><li>
Strong understanding of HRSN and Medicaid complexities.</li><li>
Familiarity with Oregon&rsquo;s housing landscape including HUD, Section 8, and other housing resources.</li><li>
Experience in a medical office, social work, case management, or utilization management preferred.</li><li>
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>
Ability to type at least 60 wpm net.</li><li>
Excellent oral, written, and interpersonal communication skills.</li><li>
Experience communicating with members and providers via phone, email, and written correspondence.</li><li>
Ability to advocate for member needs and contribute to process improvements.</li><li>
Strong analytical, organizational, and problem-solving skills.</li><li>
High attention to detail and ability to meet deadlines.</li><li>
Ability to work under pressure in a complex and rapidly changing environment.</li><li>
Ability to maintain confidentiality and the organization professionally in the community.</li></ul> 
Primary Functions:<ul><li>
Conduct eligibility screenings for HRSN benefit requests, including outreach to members, providers, and other entities.</li><li>
Provide outreach and engagement to members presumed eligible for the HRSN housing benefit.</li><li>
Deliver housing navigation services throughout the duration of member&rsquo;s benefit authorization.</li><li>
Offer additional outreach to members as needed to provide support services or connect them to other resources.</li><li>
Educate members and providers on HRSN services, including eligibility criteria, coverage, and available resources.</li><li>
Partner with landlords, property managers, and utility companies to facilitate benefit delivery and provide education.</li><li>
Collaborate with the HRSN Manager or RN on complex cases.</li><li>
Coordinate benefit ordering and track items approved through HRSN benefits.</li><li>
Initiate and manage payments for approved services (rent, utilities) via check request or online payment.</li><li>
Prepare and send required correspondence to members, providers, and internal departments to identify support persons and notify EOCCO-designated care coordination staff.</li><li>
Complete documentation to support compliance deliverables and reporting throughout the year.</li><li>
Maintain accurate documentation of all member and provider interactions in core systems.</li><li>
Provide data entry and tracking for HRSN program metrics and reporting.</li><li>
Utilize internal systems (CCA, Facets, benefit tracker) for eligibility and benefit verification.</li><li>
Ensure adherence to HIPPA and other regulatory guidelines, including privacy and security.</li><li>
Maintain a 98% quality audit score for care planning documentation.</li><li>
Identify and troubleshoot issues related to benefit delivery or member support.</li><li>
Collaborate with internal teams to ensure coordinated care to meet member needs.</li><li>
Remain current on all Oregon Health Authority guidance regarding HRSN benefits.</li><li>
Perform other duties as assigned.</li></ul> 
Working Conditions &amp; Contact with Others:<ul><li>
Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.</li><li>
Internally with Healthcare Services, Case Management, Claims and other various departments. Externally with members, HRSN service providers, property managers, utilities companies, community-based organizations, and other health systems across service area.</li></ul> 
Together, we can be more. We can be better.
 
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 
 
For more information regarding accommodations please direct your questions to Kristy Nehler and Danielle Baker via our humanresources@modahealth.com email.</div>

Social Health Housing Benefit Coordinator -Temporary

University of Oklahoma

<div></div><div><div><div><div><div>The Housing Occupancy Operations Coordinator at the University of Oklahoma serves as a team leader responsible for the daytoday and longterm coordination of occupancy management for a 7,000bed housing operation, including room assignments, student billing, and workflow design. Operating within the collaborative and supportive Housing Administration leadership structure, this supervisory role ensures that administrative processes are accurate and responsive to student needs by managing complex timelines and serving as a key decisionmaker and problemsolver. Position will focus on occupancy and assignment management, supervision and team leadership, and process planning and collaboration.
Review of applications will begin March 23, 2026 and will continue until the position is filled. For priority consideration please submit all materials by March 23, 2026.
Duties include but are not limited to:
Oversees data and record maintenance, to include but not limited to housing assignments, room changes, movein, move<ul><li>outs and temporary relocations during all phases of the year. Will make assignment and space management decisions based on department priorities, relevant policies and student needs.</li><li>
Attends events and meetings and serves on committees. Coordinate with campus partners such as Residence Life, Housing Operations, Sooner Card, Graduation and Persistence Support, International Student Services, and others, aligning operations where possible to enhance the residential student experience.</li>
Management of dayto<li>day operations and supervise staff, to include hiring, training, supervising and developing Housing Occupancy Coordinator team.</li><li>
Plans and coordinates special projects, to include leading the planning, full documentation and execution of complex seasonal timelines (fall opening, spring closing, summer housing, transition periods), anticipating the downstream impacts of decision on both students and staff.</li><li>
Serves as a liaison with offices on and off campus, will participate in student resident recruitment events such as New Sooner Orientation.</li>
Develops materials and strategies to improve occupancyrelated policies, workflows and practices to improve residential student outcomes and team efficiencies. Contribute subjectmatter expertise to departmental<li>level planning and decision making as needed.</li><li>
Ensure team's occupancy data and billing auditing is accurate and proactively identify and correct potential issues</li>
Direct the resolution of no<li>show, not enrolled, early arrival, late departure and special population cases</li><li>
Plan team projects and timelines, set expectations, monitor progress and support team as needed in project completion.</li><li>
Provide guidance to team on complex cases, policy interpretation and exception handling.</li>
Continuously develop and refine occupancy<li>related workflows in collaboration with the Assistant Director, Systems Manager and Customer Relations Manager.</li></ul><div>
</div></div><div>
Job Requirements<div></div> 
Required Education and Experience: Bachelor's degree, AND:<ul><li>
12 months in student programming, student services, or closely related experience.</li></ul>
Equivalency/Substitution: Will accept 48months related experience in lieu of the Bachelor's degree for a total of 60 months experience.
Skills:<ul><li>
Ability to communicate verbally and in writing</li><li>
Composition and proofreading skills</li><li>
Computer skills, including proficiency in navigating and maintaining databases</li><li>
Detail oriented for accuracy of data and information</li><li>
Highly organized and ability to handle multiple projects and deadlines</li><li>
Ability to communicate well and build rapport with students, faculty and staff</li><li>
Ability to read and interpret policy as well as state and federal regulations</li></ul>
Working Conditions:<ul><li>
Physical:<ul><li>
Sit for long periods of time.</li><li>
Occasionally walk and stand.</li><li>
Ability to bend, lift, stoop and carry.</li><li>
Ability to engage in repetitive motions.</li></ul></li><li>
Environmental:<ul><li>
Standard office environment.</li><li>
Frequent exposure to pressure caused by deadlines and busy periods.</li><li>
Ability to work effectively with a wide range of constituencies.</li></ul></li></ul>
Department Preferences:<ul><li>
Prior higher education student services experience</li><li>
prior supervisory experience</li><li>
prior experience working with data, reports and enterprise systems</li><li>
prior project management experience</li></ul>
Supervision: Will supervise a team of fulltime staff.
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/PoliciesHandbooks/TBTesting.
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.<div> 
</div></div><div>
Hiring contingent upon a Background Check?: Yes</div><div>
Special Indications: None<div>
</div></div><div>
Job Posting: Mar 6, 2026</div></div><div><div><div><div>
JOB DESCRIPTION HELP<div></div><div> 
<div>
<div>Required Attachments</div>
<div>
Documents required for this position are listed under the &quot;Required Attachments&quot; section of this job listing. You will be required to upload and attach these documents in the application process.</div><div> 
</div>
<div>Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!</div></div></div></div></div></div></div></div></div></div>

Housing Occupancy Operations Coordinator

WSH Management

<div>The Social Service Coordinator supports the well-being and engagement of residents at two senior housing communities, allocating approximately 60% of their time to a 64-unit property and 40% to a 51-unit property, both serving senior and/or disabled residents. The coordinator ensures that residents&rsquo; social service, behavioral health, and physical health needs are identified and addressed through appropriate referrals and coordination with community service providers while working closely with property management to support resident wellness and independence. The role also includes planning and facilitating daily and monthly programming that promotes community involvement, including activities such as Bingo, arts and crafts, chair exercises, resident luncheons, and educational workshops on topics such as health and finance. In addition, the coordinator develops a monthly activities calendar in collaboration with the Property Manager, encourages resident participation in programs and services, maintains an organized and sanitary activity environment, and ensures that necessary supplies are available to support resident activities.<ul><li>
Develop and maintain healthy and productive professional helping relationships with all residents to ensure that:</li></ul><ul><li>
Residents&rsquo; social service, behavioral healthcare, and physical healthcare needs are routinely, promptly and appropriately addressed;</li><li>
Residents actively participate in voluntary services by attending meetings and scheduled appointments;</li><li>
Residents and their guests conduct themselves appropriately and in a manner that promotes mutual respect among property management staff and resident neighbors and promotes and maintains harmony in the community;</li><li>
Residents actively cooperate with property management and maintenance staff in maintaining their units and addressing special maintenance problems (e.g. hoarding, bed bug infestations and other pest management problems, etc.).</li><li>
Residents have access to and participate in on-site workshops and social programs designed to develop their skills for maintaining long-term housing stability, for living in the community independently and self-sufficiently, and for integrating into the wider community.</li><li>
Residents seek appropriate assistance in solving problems, addressing changes and responding to crises;</li><li>
Residents achieve and maintain a maximum level of independence and self-sufficiency in their homes;</li><li>
Residents achieve long-term residential stability at their homes in the HACLA community.</li></ul><ul><li>
Conduct regular meetings with property management staff and service providers to establish and continuously improve standard policies and procedures for effectively addressing resident and property issues and concerns.</li><li>
As needed, and via collaboration with property management, security and maintenance staff and staff from the community agencies serving residents, develops, documents and coordinates the execution of collaborative and intensive individualized plans for addressing the specialized needs of those residents experiencing significant challenges to maintaining residential stability (e.g. recurring lease violations, smoking, continued hoarding, repeat bed bug infestations, etc.).</li><li>
Conducts frequent and routine friendly visits to resident units to maintain a positive presence in the community and awareness among residents of the Social Service Coordinator&rsquo;s purpose and availability.</li><li>
Develops, plans, coordinates and, as appropriate, conducts regular training programs for property management, maintenance, security and other staff members to develop staff skills and expertise in operating high quality permanent supportive housing programs and working effectively with the residents in those programs.</li><li>
Develops, coordinates, and as appropriate, conducts regular and appropriate workshops, classes and social programs for residents designed to promote community development and social integration and to develop</li><li>
residents&rsquo; skills for living self-sufficiently and maintaining their long-term housing stability; and contributes to and participates in community resident meetings led by property management team.</li><li>
Identifies, accesses and maintains relationships with all resources available in the community to support residents and staff, and to the maximum extent possible, brings community resources on-site to ensure resident and staff access to them.</li><li>
Provide continuous feedback on resident issues and concerns to property management staff and social service providers through frequent and routine communications and team meetings; and with respect to property management policies and procedures.</li><li>
Assist in efforts to advocate for and develop resources for the apartment community and other affordable and permanent supportive housing programs by collecting and maintaining accurate data and information on all activities and outcomes achieved with and by residents and preparing qualitative and quantitative reports on activities and outcomes as needed.</li><li>
Driving to local areas, company meetings and sister properties when necessary.</li><li>
Daily review of all emails and respond as necessary within 24 hours.</li><li>
Ensures that unsafe conditions are corrected in a timely manner.</li><li>
All other duties as assigned.</li><li>
Must possess a positive attitude and the ability to smile under all circumstances.</li><li>
Participate in training in order to comply with new or existing laws.</li><li>
Strong command of the English language, including proper grammar, spelling, and sentence structure.</li><li>
Thorough understanding of the English language and ability to communicate effectively with others.</li><li>
Strong writing and proofreading skills.</li><li>
Ability to work a flexible schedule, including evenings and weekends.</li><li>
Neat, clean, professional at all times throughout the workday and/or whenever present at the community.</li><li>
Comply with expectations as demonstrated in the employee handbook.</li><li>
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.</li></ul><ul><li>
A Bachelor&rsquo;s degree in social work, behavioral health or related field, or 2 &ndash; 3 years related experience.</li><li>
A minimum of two years of experience working in programs serving homeless or other special needs populations.</li><li>
Experience working in a supportive housing or other residential setting a plus.</li><li>
A personal commitment to the mission of affordable senior housing.</li><li>
Excellent written, verbal and electronic communication skills.</li><li>
Excellent organizational and interpersonal communications skills.</li><li>
De-escalation, conflict resolution, and crisis response and management skills.</li><li>
Excellent multitasking skills.</li><li>
Individuals with personal experience of mental illness and/or homelessness and/or other lived experience are strongly encouraged to apply.</li><li>
Knowledge of Microsoft Word, Outlook, Excel Spreadsheets, and Yardi or comparable property management software.</li></ul></div>

Social Services Coordinator

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