housing counselor

Mending Our Mistakes, Inc.

Housing NavigatorMending Our Mistakes, Inc. (M.O.M.) Position Type: Full-Time Reports To: Program Director / Executive Director Location: Arkansas (Malvern / Garland County / surrounding service areas with local travel required)Position SummaryThe Housing Navigator helps stabilize families involved in custody, visitation, child support, and reentry-related challenges by assisting participants with safe, sustainable housing pathways. This position focuses on reducing barriers that contribute to family instability, court noncompliance, unemployment, recidivism, and loss of parent-child contact.The Housing Navigator serves as a bridge between participants and housing systems by helping individuals locate housing opportunities, complete applications, communicate with landlords, resolve barriers, coordinate supportive services, and maintain housing stability. The role combines practical problem-solving, trauma-informed engagement, accountability support, and intensive case coordination.This position is especially focused on supporting:<ul><li>Noncustodial parents</li><li>Justice-involved individuals</li><li>Parents exiting incarceration</li><li>Participants facing homelessness or housing instability</li><li>Families attempting reunification or visitation restoration</li></ul>Core ResponsibilitiesHousing Stabilization &amp; Navigation<ul><li>Conduct housing needs assessments and individualized housing stabilization planning</li><li>Assist participants in locating:</li><li>Emergency shelter</li><li>Transitional housing</li><li>Income-based housing</li><li>Shared housing opportunities</li><li>Permanent supportive housing</li><li>Rural housing resources</li><li>Help participants complete housing applications and collect required documentation</li><li>Assist with obtaining identification documents, birth certificates, Social Security cards, and income verification</li><li>Coordinate move-in logistics and housing transition planning</li><li>Maintain updated resource lists for landlords, housing authorities, shelters, and supportive housing providers</li></ul>Landlord &amp; Community Coordination<ul><li>Build relationships with landlords, housing providers, nonprofits, and community agencies</li><li>Advocate for participants experiencing barriers related to criminal history, evictions, poor credit, or child support debt</li><li>Coordinate referrals with:</li><li>Public Housing Authorities</li><li>HUD and Continuum of Care partners</li><li>Arkansas community action agencies</li><li>Recovery housing providers</li><li>Reentry organizations</li><li>Domestic violence and family support agencies</li><li>Participate in local housing coalition meetings and collaborative initiatives where applicable</li></ul>Participant Support &amp; Case Coordination<ul><li>Work collaboratively with Case Managers, Peer Mentors, Workforce Coordinators, and Legal Navigators</li><li>Monitor participant progress toward housing stability goals</li><li>Assist participants in developing budgeting and tenancy skills</li><li>Support transportation coordination related to housing appointments and inspections</li><li>Document participant engagement, referrals, barriers, outcomes, and follow-up activities</li><li>Maintain accurate and timely case notes in accordance with organizational and grant requirements</li></ul>Crisis Intervention &amp; Retention Support<ul><li>Respond to housing crises, eviction risks, utility shutoff concerns, or unsafe living conditions</li><li>Develop housing retention plans with participants</li><li>Coordinate referrals for:</li><li>Mental health services</li><li>Substance use treatment</li><li>Employment services</li><li>Financial literacy</li><li>Emergency assistance programs</li><li>Assist with conflict mediation between tenants and landlords when appropriate</li></ul>Program Compliance &amp; Data Tracking<ul><li>Maintain confidential participant records</li><li>Track housing outcomes, referrals, and stabilization metrics</li><li>Assist with grant reporting and program performance documentation</li><li>Support collection of data related to:</li><li>Housing placement</li><li>Retention rates</li><li>Employment stability</li><li>Family reunification progress</li><li>Reduction in recidivism risk factors</li></ul>Required Qualifications<ul><li>High school diploma or GED required</li><li>Associate&rsquo;s or Bachelor&rsquo;s degree in social work, human services, criminal justice, public administration, or related field preferred</li><li>Experience working with vulnerable or justice-involved populations preferred</li><li>Knowledge of housing systems, public assistance programs, or community resources preferred</li><li>Strong organizational and communication skills</li><li>Ability to maintain professional boundaries and confidentiality</li><li>Valid driver&rsquo;s license and reliable transportation preferred</li><li>Ability to work with individuals experiencing crisis, trauma, and complex barriers</li></ul>Preferred QualificationsExperience in:<ul><li>Housing navigation</li><li>Homeless services</li><li>Reentry programming</li><li>Case management</li><li>Recovery support</li><li>Family stabilization services</li><li>Familiarity with Arkansas housing resources and landlord networks</li><li>Trauma-informed care training</li><li>Motivational interviewing or peer support experience</li><li>HMIS or case management database experience</li></ul>Key Competencies<ul><li>Trauma-informed engagement</li><li>Crisis management</li><li>Resource coordination</li><li>Advocacy and negotiation</li><li>Professional documentation</li><li>Problem-solving and adaptability</li><li>Cultural and socioeconomic sensitivity</li><li>Relationship-building with community partners</li></ul>Work Environment<ul><li>Combination of office, field, and community-based work</li><li>Frequent local travel for participant meetings, landlord visits, and housing coordination</li><li>May involve occasional evening or weekend availability depending on participant needs</li></ul>Mission AlignmentThe Housing Navigator plays a critical role in M.O.M.&rsquo;s mission to strengthen family stability, reduce barriers to successful reintegration, and help parents rebuild safe, sustainable foundations for themselves and their children. This role recognizes that housing stability is directly connected to employment, compliance, mental wellness, visitation consistency, and long-term family restoration.Additional Information This position is expected to begin following anticipated funding decisions and program implementation timelines. Interviews may be conducted prior to award notification, with final hiring decisions anticipated in July or August 2026.Pay: From $24.47 per hourWork Location: Hybrid remote in Malvern, AR 72104

Housing Navigator

Catholic Social Services

<div><div><div><div><div><div><div><div>POSITION SUMMARY</div> 

The Supportive Services for Veteran Families (SSVF) SSVF Case Manager will be responsible for the case management of a portfolio of Veteran families who have experienced or are at risk of homelessness. The SSVF Case Manager will work closely with each family on their caseload to help them achieve long-term housing stability in the shortest time possible. The SSVF Case Manager will connect the family with SSVF temporary financial assistance and help the family to obtain and utilize other available resources and benefits. The SSVF Case Manager is also responsible for developing and implementing a client-defined, goal-oriented Housing Stability Plan for each family on their caseload.
We are committed to fostering professional growth by offering a Case Manager Career Development Pathway. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV.
Case Managers may be hired as Level 1 or Level 3 depending on qualifications.
Case Manager I (Entry-level)<ul><li>
Education: High School Diploma or GED</li><li>
Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role</li><li>
Promotion: After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II</li></ul>
Case Manager III (Experienced-level)<ul><li>
Education: Bachelor&rsquo;s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience)</li><li>
Experience: 4 years of relevant experience equivalent to a CSS Case Manager</li><li>
Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required</li><li>
Promotion: After 2 year as a CSS Case Manager III, team members are eligible for promotion to Case Manager IV</li></ul>
Ready to grow your career with us? Apply now!<div>
ABOUT US</div> 

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
 Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:<ul><li>
Offering charitable assistance to those in need, especially persons who are poor</li><li>
Developing and conducting programs to strengthen and support families and the dignity of the human spirit</li><li>
Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity</li><li>
And advocating for social justice for the common good of all</li></ul><div> 
ABOUT OUR PROGRAM/DEPARTMENT</div> 

Supportive Services for Veteran Families (SSVF) is a case management program for homeless, or at-risk for homelessness, Veterans and their families. SSVF Case Managers will assist you with identifying and addressing barriers, increasing self-sufficiency, and securing permanent housing. We work closely with the VA and other community service providers to ensure that our clients are connected with any and all resources available to them.
We serve Veterans in the Anchorage Municipality and in the Matanuska-Susitna Borough.<div>
REQUIRED COMPETENCIES</div> 

Ability to serve individuals from diverse backgrounds, cultures, ideologies, and faiths.
Ability to work and thrive in a team environment.
Ability to take initiative, and work independently.
Ability to communicate effectively both verbally and in writing.
Excellent critical thinking skills.
Excellent organizational and record keeping skills
Knowledge Requirements:<ul><li>
Knowledge of and ability to practice SSVF core concepts; Housing First, Crisis Response, and Client Choice.</li><li>
Knowledge of and ability to practice trauma-informed care.</li><li>
Experience working with individuals experiencing/at risk of homelessness. Experiencing working with individuals in crisis.</li><li>
Knowledge of available community resources in the Anchorage and MATSU region, especially resources serving Veterans and people experiencing homelessness/people at risk of homelessness.</li><li>
Knowledge of housing resources in Anchorage, Landlord/Tenant Laws and Fair Housing Regulations in Alaska</li><li>
Knowledge of client confidentiality practices.</li><li>
Knowledge of the SSVF Program eligibility requirements.</li></ul>
Skill Requirements:<ul><li>
Fully proficient in Microsoft Office.</li><li>
Experiencing using Apricot, Intacct, and AKHMIS software.</li><li>
Proficient to expert level data entry skills.</li><li>
Proficient with Windows operating systems.</li></ul><div>
 RESPONSIBILITIES</div> 

Maintains a caseload of households in the SSVF Program. Works with households to assess housing needs, and provides case management and financial assistance to address those needs. Assists clients to secure housing if they are experiencing homelessness.
Utilizes Housing First and Motivational Interviewing approaches to engage and work with Veteran households. In collaboration with Veteran households, develops Housing Stability Plans, and connects households with additional VA and community resources to meet their identified needs in the shortest time possible. Assists clients in accessing and maintaining entitlements and benefits.
Establishes and maintains collaborative working relationship with community resources; attends and participates in appropriate community resource meetings and events.
Participates in street and shelter outreach to identify homeless Veterans and present the SSVF Program as an alternative to homelessness.
Completes thorough intakes and eligibility screenings with referred clients.
Enters client data and case notes into the Homeless Management Information System (HMIS).
Maintains accurate and complete records for each household&rsquo;s case management file. Completes eligibility and recertification requirements in a timely manner.
Adheres to policies and procedures outlined in the SSVF Program Manual.
Travels independently in Anchorage as needed; must be able to transport persons in their own vehicle. Conducts home visits to support clients in achieving housing stabilization.
Other duties as assigned.<div>
QUALIFICATIONS</div> 

CSS has a career development pathway for case managers. Team members may be hired as a Case Manager I, or Case Manager III.
Case Manager I
Minimum Education Qualification: High School Diploma or GED.
Minimum Experience Qualification: One (1) year as a CSS Assistant Case Manager, or one (1) year direct service experience or relevant/related experience.
Case Manager II
Minimum Education Qualification: High School Diploma or GED.
Minimum Experience Qualification: One (1) year as a CSS Case Manager I.
Case Manager III
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology. Four (4) years of directly applicable experience may be substituted for the required education.
Minimum Experience Qualification: Four (4) years experience equivalent to a CSS Case Manager.
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.
A relevant combination of education and experience may be considered.
Case Manager IV
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology.
Minimum Experience Qualification: Two (2) years as a CSS Case Manager III.
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.
Principles of trauma informed care, stages of change, motivational interviewing, client centered case management, and Housing First. Social Justice Advocacy, collaboration and partnership abilities, problem solving, communication, and customer service skills. Military veterans and their family members are encouraged to apply. The ideal candidate has experience providing case management activities to veterans and/or the homeless population and embraces a Housing First approach to helping homeless veterans individuals and families stabilize and return to permanent and traditional housing.<div>
WORK ENVIRONMENT</div> 

Physical demands: Work is performed in a standard indoor office environment, with field work within the MATSU area also frequently required. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.
Travel: Traveling out of Alaska is rare. Occasional travel within Anchorage is required. Frequent travel within Wasilla is required.
Location:851 Westpoint Dr, Suite 108, Wasilla, AK 99654 and broader Matanuska-Susitna Borough region</div></div></div></div></div></div> 

9am - 5pm Monday through Friday.</div>

Case Manager III

The Salvation Army USA Central Territory

<div>The Salvation Army Midland Division Midtown Service and Treatment Center is looking a Community Support Worker &amp; Job Training Manager. This individual will Provide case management services to individuals with a special emphasis on employment, health, housing, and community resources that will assist stabilization of clients in a recovery lifestyle in the community.
This is a full-time, 40 hour per week position, with a starting salary of 20.00 per hour.
1 William Booth Drive
O'Fallon, MO 63366

Essential Functions
<ul><li>Professionally complete case management functions that include but are not limited to intake, assessments, treatment planning, on-going individual sessions to monitor progress and facilitate problem-solving, educating clients regarding resources, and consulting/coordinating with other members of the integrated team and community resources.
</li></ul><ul><li>Make referrals to community resources based on client goals, establishing stability.
</li></ul><ul><li>Contact clients who have unexcused absence from the program in order to re-engage them and promote recovery efforts.</li></ul>
<ul><li>Arranging and referring for services and resources, and when necessary, advocating to obtain the services and quality of services to which the client is entitled.</li></ul>
<ul><li>Monitoring service delivery by providers external to the program and ensuring communication and coordination of services.
</li></ul><ul><li>Locating and coordinating services and resource acquisition</li></ul>
<ul><li>Provide experiential training in life skills and resource acquisition
</li></ul><ul><li>Provide information and education to clients in accordance with their treatment plan</li></ul>
<ul><li>Planning for relapse prevention and monitoring of needed on-going services.</li></ul>
<ul><li>Conduct outreach visits to clients residing in shelters and provide transportation for housing search activities.
</li></ul><ul><li>Advocate on behalf of clients seeking housing assistance.</li></ul>
<ul><li>Actively assist clients in addressing outstanding rent and or utility bills that place clients at-risk of becoming homeless or that could serve as barriers to clients securing housing.
</li></ul><ul><li>Provide information on affordable housing transitional and or permanent supportive housing options to clients.
</li></ul><ul><li>Assist clients in obtaining and/or remaining in permanent or transitional housing. Help clients in the use of community resources.</li></ul>
<ul><li>Develop good working relationships with landlords, St. Louis Housing Authority, and with all appropriate housing affiliations.
</li></ul><ul><li>Identify and recruit new landlords to expand the network of housing providers receptive to homeless applicants.</li></ul>
<ul><li>Conduct home visits to facilitate client stabilization in housing as needed.</li></ul>
<ul><li>Provide regular training sessions to clients, regarding information on employment readiness, resumes, interviewing, networking, housing opportunities, home care techniques, tenant responsibilities, and budgeting.</li></ul>
<ul><li>Conduct job readiness assessments and sessions with clients.</li></ul>
<ul><li>Assist clients with application and resume preparation.</li></ul>
<ul><li>Assist clients with interview preparation.
</li></ul><ul><li>A detailed job description will be provided at the time of the interview.
</li></ul>Qualifications

Bachelor's degree from an accredited college or university in human social work, psychology, nursing, or a closely related area plus one year of work experience is required. Experience working with individuals recovering from substance abuse is a plus. Combination of education and work experience will be considered. Certified Alcohol and Drug Counselor (CADC) or Missouri Associate Alcohol &amp; Drug Counselor (MAADC I or II (a plus. If not currently holding a credential through MSAPCB, application required within first 90 days of employment. Requires some computer word processing, spreadsheet, and email experience. Excellent interpersonal and communication skills; understanding of the homeless and chemically dependent. CPR/First Aid certification and annual TB test required. Must be a team player, a self-starter, able to handle several projects at the same time and perform well with minimum supervision. Must demonstrate ability to think independently and exercise sound judgment.
Physical and Working Conditions
Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment. There will be times the individual is frequently in and out of vehicles.
Requirements:
Who are we?

<div>https://www.salvationarmyusa.org/</div>
<div>
</div>The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits
The Salvation Army offers a competitive benefit package including:
<ul>
<li>14 days paid holidays</li>
<li>Sick, vacation, personal days, and a floating holiday</li>
<li>Health, Dental, Vision, and Hearing insurance</li>
<li>Company-paid Life Insurance</li>
<li>Voluntary Life Insurance</li>
<li>Company-paid Pension Fund</li>
<li>Long Term Disability with buyup option</li>
<li>Voluntary Retirement Fund (403b)</li>
<li>Voluntary Aflac products</li>
<li>Voluntary Short-term Disability</li>
<li>Other elective benefits</li></ul></div>

Community Support Worker and Job Training Case Manager

Opportunity Communities

<div>WHY WORK AT NORTH SHORE CDC?

North Shore Community Development Coalition (NSCDC) is a regional, nonprofit organization committed to investing in neighborhoods to create thriving communities. We envision a North Shore where every neighborhood is one of choice and opportunity. Our diverse staff is passionate and committed to helping our communities thrive and grow. We offer extremely competitive benefits, including funding for professional development, a full suite of healthcare benefits, generous paid time off, flexible work hours, and more.

ABOUT THE ROLE

The YouthBuild Supportive Services Counselor plays a key role in the YouthBuild North Shore Program. We are seeking an individual to lead case management and counseling services for program participants. This individual will be responsible for overseeing intensive case management and offering guidance to support participants in their personal, legal, and social service needs. The Supportive Services Counselor will work closely the Community Outreach Counselor and with the supportive services team to build participants' leadership skills through guidance, counseling, and mentoring. Additionally, the Supportive Services Counselor will engage opportunity youth and young adults in life skill groups and recreational activities aimed at promoting personal growth. The Counselor must model positive behavior and attitudes, demonstrating professionalism through conduct, language, and dress code. Furthermore, they will coordinate the safe and timely delivery of services, train new case managers, and review and oversee the student files. The Supportive Services Counselor should have the ability to engage youth in a positive and impactful manner, contributing to the overall success of the YouthBuild North Shore program.

To learn more about NSCDC&rsquo;s workforce development programs and initiatives please visit: http://northshorecdc.org/programs/youthbuild.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary responsibilities and essential functions may include, but are not limited to:

 Services Support Services:
<ul>
<li>Lead life skills, leadership development, and supportive service groups, facilitating activities that promote growth and development.</li>
<li>
Oversee and perform case management services, ensuring accurate service plans, progress notes, and adherence to best practices.</li>
<li>
Coordinate substance abuse and mental health education efforts, establish referral partnerships, and maintain a comprehensive database of social service providers and resources.</li>
<li>
Collaborate with external service providers, including case managers, probation officers, and treatment programs, and advocate for participants&rsquo; needs during meetings (e.g., court hearings, foster care reviews) and community events.</li>
<li>
Monitor services to ensure they meet participant needs, follow the service plan, and address issues promptly, including crisis and higher-level care referrals.</li>
<li>
Utilize assessment tools for youth (e.g., SBIRT, DAST-10, CES-D, YRBS) to evaluate needs and connect clients with appropriate resources such as mental health facilities, addiction treatment programs, medical services, housing, employment, or legal assistance.</li>
<li>
Act as a liaison between clients and healthcare providers to ensure coordinated and comprehensive care.</li>
<li>
Present YouthBuild services to community partners, social service agencies, and attend outreach or community events outside regular hours as needed, maintaining collaborative relationships with both internal and external stakeholders.</li>
<li>
Accompany or transport youth to court hearings, appointments, or other necessary meetings as part of case management support.</li>
</ul>
Administration - Data and Record Keeping, and Training
<ul>
<li>Ensures all required documentation is completed in a timely, consistent, and comprehensive manner.</li>
<li>
Assist with performing reviews on participants&rsquo; trends and follow up with resolution as part of case coordination.</li>
<li>
Assist with program recruitment and outreach efforts for quality program enrollment.</li>
<li>
Complete required reports as needed for AmeriCorps, WIOA, YPP, and/or DOL.</li>
<li>
May serve as backup within the department as needed.</li>
</ul>
QUALIFICATIONS:

Education + Experience + Skills
<ul>
<li>Passionate about working with Opportunity Youth and Young Adults (ages 16+) from a &quot;Youth First&quot; perspective.</li>
<li>
Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred, or equivalent experience (5+ years) in human services, social services, education, school counseling, criminal justice, or related fields, with supervisory and case management experience.</li>
<li>
Bilingual: Fluent in English and Spanish preferred</li>
<li>
Experience in group facilitation, conflict resolution, and classroom management.</li>
<li>
Travel Required: Driver&rsquo;s license in good standing and ability to drive a 15-passenger vehicle.</li>
</ul>
<ul><li>Ability to navigate complex systems to benefit participants and demonstrate strong research skills in identifying solutions.</li>
<li>
Proficient with computers and computer systems.</li>
<li>
Must be able to type efficiently for documentation and case management tasks.</li>
<li>
Excellent interpersonal skills, with the ability to collaborate on program issues and engage in team-based teaching.</li>
<li>
Knowledge of or willingness to learn effective case note writing and caseload management.</li>
<li>
Ability to create an inclusive program environment that supports marginalized youth and young adults from diverse backgrounds, cultures, and identities.</li>
<li>
Strong problem-solving skills, with the capacity to think strategically and to support youth behavior change.</li>
<li>
Effective communicator, able to connect with youth, families, and professionals from diverse backgrounds.</li>
<li>
Classroom management skills, with the ability to work with varying learning curves and abilities, knowing when to be fair but firm with high-risk youth.</li>
<li>
Decisive, team-oriented, and possessing a good sense of humor.</li>
</ul>
Job Type: Full-time

Pay: $55,000

Schedule: Varies, but typically

 Monday 8 AM &ndash; 4 PM

 Tuesday 8 AM &ndash; 4 PM</div>

Supportive Services Counselor (Case Manager)

Services For The Underserved

<div>Min: USD $60,000.00/Yr. Max: USD $67,000.00/Yr. Position Overview:
<ul><li>SCOPE OF ROLE:</li></ul><div>
The HLPS Case Manager (a &ldquo;CM&rdquo;) is an essential team member that develops and executes housing navigation and placement services including follow-up post placement for clients referred by NYC Health + Hospitals (H+H). The CM meets with the client in person to develop a housing plan and complete the housing packet and works to support the client to find and move into permanent housing. The CM checks in at consistent, regular intervals during and post move-in/placement and will help the client renew their lease or reapply for vouchers if necessary. The CM will document all interactions, activities, and status changes. The CM will also coordinate services with other contacts to support the client as needed, including shelter/safe haven housing specialist, H + H care team, etc. and as needed, referrals to external providers. The CM plays a key role in executing and updating housing plans, identifying needs, preferences and eligibilities, monitoring client behaviors and practices, and trouble-shooting incidents.</div> 
<div></div><ul><li>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:</li></ul><ul><li>
Conduct intake process with new clients within 48 hours of assignment; includes but is not limited to explanation of HLPS client rights and responsibilities, and grievance procedures.</li><li>
Develop initial housing plans and conduct plan reviews as needed for an assigned caseload.</li><li>
Work with clients to assess eligible housing vouchers, identify housing preferences to search for and match with opportunities, coordinate with the client and the peer counselor/specialist for housing tours and/or interviews, collect necessary documents, and complete applications and paperwork.</li><li>
Regularly schedule follow-up after initial placement to identify further support needs, trouble-shoot incidents, confirm payment, and reapply for vouches and support in lease renewals as needed.</li><li>
Provide accurate, complete, and timely data entry and other documentation of the housing status, interactions, and communications with and on behalf of clients, and if relevant, provision of supportive social services, and client progression/regression toward the goals of securing permanent affordable housing.</li><li>
Attend staff meetings, case conferences, group supervision, and professional development activities such as in-service training(s), seminars, webinars, and conferences as needed. Work with other consortium partners as necessary.</li><li>
Support an environment that embodies diversity, equity, inclusion, and accessibility (DEIA).</li><li>
Participate in workplace culture inspires high-level performance, collaboration, accountability, and professional and respectful interaction.
</li><li>Employ best practices for effective feedback and communication at all levels of staff engagement.</li><li>
Perform all job-related tasks as required.</li></ul> 
<div></div>
Qualifications:
<ul><li>REQUIREMENTS:</li></ul><div>
REQUIRED EDUCATION AND EXPERIENCE
</div><ul><li>High School Diploma or Equivalent.
</li><li>Bachelor&rsquo;s degree in human services field preferred</li></ul><div> 
PREFERRED QUALIFICATIONS &amp; SKILLS</div><ul><li>
Minimum of two years of experience in case management, tenant organization, counseling, community outreach and/or direct advocacy for clients in social service settings.
</li><li>Experience working with homeless individuals and people living with health and/or mental health issues and substance use a plus. Ability to engage with residents.</li><li>
Knowledge of applicable state and city housing and disability laws and codes preferred. Knowledge and experience working with NYC voucher programs, housing subsidies and supportive housing programs preferred.</li><li>
Computer literacy with advanced knowledge of Word, Excel, and Outlook.</li><li>
Familiarity with HOME, CARES, CAPS, Housing Connect, etc. databases.</li><li>
Willingness to travel throughout the five boroughs and make multiple visits to the community as needed. Sporadic evening or weekend hours may be required.</li><li>
Demonstrated commitment to quality and data-driven reporting.</li><li>
Track record of effective collaboration within a direct service organization balancing a large caseload with competing priorities.</li><li>
Strong written and verbal communication skills.</li><li>
Action-oriented, entrepreneurial, flexible, and innovative approach to interacting with and supporting clients.</li><li>
Bilingual (or multi-lingual) is preferred</li></ul><div></div><div> 
</div>Company Overview:
<div>
S:US IS AN EQUAL OPPORTUNITY EMPLOYER</div><div></div><div> 
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.</div><div></div><div> 
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.</div><div></div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.</div>
ID: 2026-18375 Work Location: false</div>

Case Manager

The Jewish Board

PURPOSE
 The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.
 
PROGRAM DESCRIPTION
 The ACT programs provide an integrated set of evidenced based treatment, rehabilitation, case management and support services to individuals residing in NYC, in Shelter programs, and/or living in supportive housing programs or their own residences in the community who are diagnosed with severe mental illness and whose needs have not been well met by more traditional service delivery approaches. Through a mobile, multi-disciplinary team of staff, recipients are supported in their recovery through an individualized, person-centered model of care.
 
POSITION OVERVIEW: 
This multi- faceted position works directly with adults living with severe and persistent mental illness (SPMI) and substance use disorders (SUD) living in NYC. In addition to providing direct care, this position provides administrative oversight and support to the treatment team to ensure the delivery of services is in accordance with regulatory and payer requirements. Clinical Coordinators use a recovery oriented approach to link recipients to the services they need to obtain housing and to achieve wellness self-management and increasing independence. Working in a team setting and primarily in the community, Clinical Coordinators assess risk and needs, develop person centered care plans, provide care management services, track and arrange appointments, educate clients and coordinate other aspects of clients’ health and community services. Since this is an evolving program, other tasks and duties may be assigned
 
KEY ESSENTIAL FUNCTIONS: 
<ul>
<li>Assume administrative tasks such as chart auditing, collaborating with outside partners, facilitating team meetings and being the point person in crisis situations when Program and Team Director are not available.</li>
<li>Supervise students</li>
<li>Assist with on-boarding/orientation of new staff</li>
<li>When needed/requested, lead team in-service training on topics that will improve service to clients.</li>
<li>Comprehensive assessment of client within 45-60 days of entry into program.</li>
<li>Work closely with team to visit each client a minimum of 6 times monthly.</li>
<li>Integration of medical, specialized and behavioral health services in addition to social support and/or educational support services</li>
<li>Periodic reassessment of a client’s medical and behavioral health needs and update of, adherence to recommended treatments, and need for care coordination</li>
<li>Attend scheduled team meetings and one-on-one supervisions</li>
<li>Attend mandatory ACT trainings and Jewish Board MKSEI 13 Module course training.</li>
<li>Collaborative development of an Individualized Care Plan (ICP) with the client, the client’s family and/or caregivers in addition to other service providers, and review and revise ICP per regulatory standards or when there are significant changes in functioning or clinical status.</li>
<li>Provide care management services</li>
<li>Track all specialty medical, behavioral and support service referrals made for patient using Health Information Technology (HIT) provided.</li>
<li>Assure that client has access to, engages in and retains needed services as defined in the ICP.</li>
<li>Provide outreach services to clients to increase engagement in services identified on individualized care plan</li>
<li>Complete all required documentation</li>
<li>Provide after-hours emergency coverage via cell phone on rotating basis.</li>
</ul>
EDUCATIONAL / TRAINING REQUIRED: 
<ul>
<li>Obtained a Master’s level degree in human services field with appropriate NYS licensure (e.g. MSW, LMSW, LMHC, LCSW, LMFT, Creative Arts Therapist LCAT, licensed Occupational therapist, Certified Psychiatric Rehabilitation Counselor, Rehabilitation Counselor, licensed psychologist or hold a Master’s Degree as a Therapeutic Recreation Specialist or Psychologist or Pastoral Counselor or Master’s degree in a related field.</li>
<li>Previous work on an ACT team or similar type of community based/ mobile based program for at least one year.</li>
</ul>
VISUAL AND MANUAL DEXIERITY: 
<ul>
<li>Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens.</li>
<li>Able to input data into the Electronic Health Record.</li>
<li>Limited applications of manual dexterity and hand-eye coordination.</li>
</ul>
WORK ENVIRONMENT / PHYSICAL EFFORT
 
Physical Demands: 
<ul>
<li>Regularly required to speak clearly and hear the spoken word well.</li>
<li>Regularly required to physically operate routine office equipment such as telephones, computers, etc.</li>
<li>Regularly required to utilize near vision ability and to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens.</li>
<li>Regularly required to travel to various locations to meet with clients</li>
</ul>
Work Environment: 
<ul>
<li>Noise level is consistent with levels usually present in an office, education, rehabilitation or health related environment.</li>
<li>Hazards present are consistent with those common to an office, education, rehabilitation or health related environment.</li>
</ul>
We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Clinical Coordinator

Central City Health

<div><div>Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain&rsquo;s Detroit Business honoring her exceptional contributions to the health and well-being of our community.</div><div> 

Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core.</div><div> 

You Get:</div><ul><li>
14 Paid Holidays Annually.</li><li>
18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).</li><li>
Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability.</li><li>
Company-Paid Life Insurance.</li><li>
Retirement Savings 403(b).</li><li>
Tuition Reimbursement.</li><li>
Continuing Education Allowance.</li></ul><div></div><div> 
Job Summary:</div><div>
The Clinical Therapist does intake, screening, assessment, counseling, crisis intervention, case management and supportive services to individuals, families, and groups. 
 
Responsibilities:</div><ul><li>
Conducts initial intakes and annual updates.</li><li>
Engages members in a welcoming, empathetic manner even during acute phase.</li><li>
Screens members for co-occurring mental health and substance use disorders.</li><li>
Demonstrates the knowledge of diagnostic criteria for psychiatric and substance use disorders.</li><li>
Provides therapeutic interventions to members and families during individual and/or group therapy.</li><li>
Provides crisis intervention as needed.</li><li>
Evaluates the progress of individuals on an on-going basis.</li><li>
Obtains information when appropriate from a variety of sources to develop a clinical history.</li><li>
Attends Interdisciplinary team meetings to review problems and plan for solutions.</li><li>
Assist individuals with identifying changes in behavior, attitudes, feelings and thoughts that are triggers for relapses.</li><li>
Assist in the development of a relapse prevention/crisis plan utilizing personal, community and provider support.</li></ul><div> 

Education &amp; Experience:</div><ul><li>
Master&rsquo;s degree in social work, psychology or counseling required.</li><li>
Current State of Michigan licensure required (LMSW, LLMSW, LP, LLP or PC).</li><li>
1 year experience treating: mental illness, SUD/Co-Occurring behaviors preferred.</li><li>
Must complete requirements for MCBAP Development Plan within 90 DOH.</li><li>
Valid Michigan Chauffeur&rsquo;s Driver&rsquo;s License (CDL) required.</li><li>
May still apply without CDL but must obtain within 30 days of employment.</li><li>
Must adhere to State of MI driving laws &amp; maintain an insurable driving record.</li></ul><div> 

For therapy codes: Mental Health Professional [Mental Health Code, Section 330.1100b(15)] - An individual who is trained and experienced in the area of mental illness or developmental disabilities and who is one of the following: a physician, psychologist, registered professional nurse licensed or otherwise authorized to engage in the practice of nursing under part 172 of the public health code (1978 PA 368, MCL 333.17201 to 333.17242), licensed master&rsquo;s social worker licensed or otherwise authorized to engage in the practice of social work at the master&rsquo;s level under part 185 of the public health code (1978 PA 368, MCL 333.18501 to 333.18518), licensed professional counselor licensed or otherwise authorized to engage in the practice of counseling under part 181 of the public health code (1978 PA 368, MCL 333.18101 to 333.18177), or a marriage and family therapist licensed or otherwise authorized to engage in the practice of marriage and family therapy under part 169 of the public health code (1978 PA 368, MCL 333.16901 to 333.16915). 
</div><div>
For intake and case management services: Qualified Mental Health Professional (QMHP) - Individual with specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience). 
</div><div>
OR 
</div><div>
1 year of experience in treating or working with a person who has mental illness; AND is a psychologist, physician, educator with a degree in education from an accredited program, social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, behavior analyst, registered nurse, therapeutic recreation specialist, licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, a licensed physician&rsquo;s assistant, OR a human services professional with at least a bachelor&rsquo;s degree in a human services field. 
</div><div>
&ldquo;This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required.&rdquo;</div> 

About Central City Health: 
Central City Health will be recognized in the community as a premier provider of accessible comprehensive behavioral and physical health care, substance abuse services, and housing opportunities that lead consumers toward self-sustainability. Our mission is to achieve wellness in the community by providing an array of primary and behavioral health care, housing and substance abuse services with dignity and respect.Vision</div>

Clinical Therapist - Onsite

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