housing counselor

Zetec Services Limited

Job descriptionPlease note, we, Zetec Services Limited are an agency working in partnership with the YMCA for this roleThis is an OFFICE BASED role working Monday - Friday. no hybrid working YMCA are a independent charity that is affiliated to the YMCA movement. We work across some of London's most deprived boroughs in Islington, Harringay, Tower Hamlets, Newham, Barnet and Hackney as well as the City of London. Over 600,000 young people call our area of London home.The housing project currently provides short term temporary accommodation for single homeless vulnerable young people aged 18 to 35 from a variety of backgrounds including: offending, mental health, domestic violence and alcohol &amp; drug abuse. The accommodation project is open 24/7 &ndash; 365 days a year.Job Purpose:The aim of this post is to provide a direct housing and support needs service to vulnerable young people aged 16&ndash;35. This post will assist young people to move on to independent living by providing quality information, advice and guidance service providing benefit support to prevent rent arrears or build up arrears, budgeting and life skills support, thus embedding a psychological informed environment. This post requires close working with a range of agencies such as Floating Support, Housing Services, Housing Benefits and Children Services.Duties and ResponsibilitiesHousing Needs<ul><li>To ensure interviews, assessment and move-in with potential residents are carried out within the prescribed time limits and that the resident once accepted, is fully and carefully inducted into YLCAN.</li><li>To conduct needs and risk assessments of residents, develop outcome-focused support plans with residents and complete all relevant move-in tasks as assigned by management.</li><li>Provide liaison and advocacy support for assigned key residents, ensure support plans and RAs are kept up to date.</li><li>Co-operate with external agencies and stakeholders to ensure that the wider, holistic needs of residents are met.</li><li>Ensure all incidents and complaints are reported and dealt with in line with organisations processes.</li><li>To be the main source of benefit information, advice and guidance to residents.</li><li>To conduct regular meetings using the Outcome Star with assigned caseload of young people to address: rent, license agreement, IA &amp; G, resident involvement, life skills and move-on options.</li><li>To make referrals to relevant agencies to ensure young people&rsquo;s housing and support needs are addressed including access to Floating Support or Chaplain.</li><li>To be accountable and ensure all complaints, incidents of anti-social behaviour and harassment are fully investigated and dealt with and take appropriate enforcemen action to ensure effective resolution including legal remedies where necessary.</li><li>Where required, to carry out pre-void inspections, arrange re-letting works, obtain nominations, assess applications and complete new licence agreements</li><li>Working closely and cooperatively with the maintenance team, ensure that repairs are reported in a timely manner</li><li>To actively source and manage move-on opportunities for residents with housing providers and complete move-on referrals accordingly.</li><li>Take lead to correctly and promptly administer all relevant documentation for the effective and efficient functioning of the housing team.</li><li>Support the team in implementing the &lsquo;For Youth&rsquo; accreditation and embedding a psychological informed environment.</li></ul>Support Needs<ul><li>Provide a welcoming environment, providing support in settling new residents into the accommodation, support in maintaining the licence, developing domestic/life skills, developing social skills/behaviour management, advice, advocacy and liaison.</li><li>Support in managing finances, budgeting and benefit claims, emotional support and general counselling, support in gaining access to other services, support in establishing social contacts and participation in activities in conjunction with the ETE Worker and Activities Strategy.</li><li>Update relevant notes and risk assessments, support plans and day-to-day actions with the prescribed database and keep all client information up to date. Set up and maintain relevant, key residents&rsquo; files as directed as per policy and guidelines.</li><li>To work with the Rent team to manage, feedback and report on all aspects of housing management arrears and income for your allocated residents. To engage with the Income team to deliver an effective service. Collect cash in accordance with cash handling procedures.</li><li>To manage all aspects of anti-social behaviour for your allocated residents, this can include attending ASB panels and producing and delivering warning letters.</li></ul>Health and Safety: Safeguarding<ul><li>Provide support in establishing personal safety and monitoring of health and well-being for residents. Provide support in maintaining the safety and security of the project, advice and support in relation to repairs and improvements to the project.</li><li>Ensure that residents are aware of health and safety, security, policies and procedures. Deal with health, safety and security issues raised by staff members or residents, adhere to and support residents in understanding the procedures for reporting abuse or neglect. Report concerns of abuse and neglect issues to management.</li><li>Ensure that residents are aware of the organisation&rsquo;s Complaints Procedures and deal with complaints from residents in line with company policies and procedures.</li><li>Update relevant client key working notes, risk assessments, support plans with day-to-day actions in the prescribed database and to keep all client information up to date. To set up and maintain relevant key client files as directed by management.</li></ul>External Agencies<ul><li>To build and maintain good working relationships with external agencies to benefit the support needs of the residents (including referral, workshops, move-on, education, training and employment opportunities.</li></ul>Licence Agreement<ul><li>Carry out effective induction programme for new residents ensuring accurate assessment and identified areas for ongoing license sustainment in line with the Housing Needs Site Lead.</li><li>To help residents maintain their license agreements by providing licence agreement sustainment guidance including budgeting skills, arrears, housing benefit, income support/job seekers allowance and anti-social behaviour.</li><li>To manage relations and negotiations with residents ensuring that issues are addressed promptly, fairly and constructively, and ensure they comply with their licence agreements.</li></ul>Income Maximisation<ul><li>To work proactively with the residents to minimise rent arrears.</li><li>To actively manage rental income and manage any arrears for an assigned caseload of residents within the target set by the Housing Manager.</li><li>To reach agreements to reduce arrears with residents and initiate remedial action accordingly, in line with YMCA London City and North policies and procedures.</li><li>Inform the RSC of any circumstances that may impact upon successful rent collection</li></ul>Regulatory Standards and Compliance<ul><li>Ensure all residents have the opportunity to shape and influence service delivery in relation to housing management in accordance with Tenant Services Authority guidelines.</li><li>To carry out risk assessments and health and safety inspections, taking appropriate action to comply with legal and local authority regulations and standards.</li></ul>Foyer Reception Operations<ul><li>To manage the front reception when required to do so.</li><li>To ensure the common areas are tidy at all times.</li><li>To manage bookings for meeting rooms.</li><li>To manage any admin duties including reporting of any maintenance concerns and gym memberships.</li></ul>Competency:To perform the job successfully, an individual should demonstrate the following competencies:<ul><li>Judgment - Displays willingness to make decisions, responds compassionately to residents while maintaining appropriate and professional boundaries, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process.</li><li>Planning/Organizing - Prioritizes and plans work activities, uses time efficiently, plans for additional resource needs, sets goals and objectives, develops realistic action plans.</li><li>Innovation - Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, and develops innovative approaches and ideas.</li><li>Tenacity and thoroughness, with the ability to solve practical problems and deal with a variety of situations.</li><li>Deadline and solutions oriented with the ability to handle multiple competing priorities and wide variety of responsibilities.</li><li>Team player who can roll up their sleeves and get involved in everything from big projects to mundane, simple tasks.</li><li>Not easily frazzled and strong time management skills during busy and slower periods throughout the day.</li></ul>Person Specification<ul><li>It is essential that you have NVQ Level II or equivalent in Housing, Information, Advice &amp; Guidance or Youth work or equivalent.</li><li>It is essential that you have Knowledge, understanding and awareness of issues faced by young people</li><li>It is essential that you have Knowledge and an understanding of the psychological informed environment approach.</li></ul>Experience<ul><li>It is essential that you have At least one year&rsquo;s experience of working in the housing sector</li><li>It is essential that you have Experience of working in a psychological informed environment</li></ul>Ability and skills<ul><li>It is essential that you have Ability to dealing with challenging behaviour in a calm and constructive manner, in particular with people that have compex needs.</li><li>It is essential that you have Ability to form supportive relationships with service users always maintaining professional boundaries</li><li>It is essential that you have Excellent communication skills (verbal and written)</li><li>It is essential that you have Ability to work constructively as a member of a team and within a multi-agency framework</li><li>An organised approach to work and good administrative and IT skills</li></ul>Job Type: Full-timePay: &pound;28,545.00 per yearApplication question(s):<ul><li>Would you like to be considered for our other office - to work from Monday to Friday in the office, from 12-8pm at our location N8 8SG?</li><li>Do you have an NVQ Level II or equivalent in Housing, Information, Advice &amp; Guidance or Youth work or equivalent? Please state here what qualification you have ?</li><li>Do you have Knowledge and an understanding of the psychological informed environment approach, if so how many years do you have working with what age group?</li><li>How many years experience do you have working in the housing sector?</li><li>How many years experience do you have working in a psychological informed environment?</li><li>What experience do you have in dealing with challenging behaviour in a calm and constructive manner, in particular with people that have complex needs?</li><li>Do you have 2025 evidence for right to work UK?</li><li>It is not essential, but are you able to speak fluent Arabic?</li><li>Are you available to work from Monday to Friday in the office, from 12 PM to 8 PM at our location (N8 8SG)?</li><li>What your understanding of safeguarding, and how would you identify a safeguarding concern? Please provide a detailed response.</li><li>Would you like to be considered for our other office - to work from Monday to Friday in the office, from 12-8pm at our location (EC1Y 8SE)?</li></ul>Work Location: In person

Housing Options Officer YMCA

Job descriptionPlease note, we, Zetec Services Limited are an agency working in partnership with the YMCA for this roleThis is an OFFICE BASED role working Monday - Friday. no hybrid working YMCA are a independent charity that is affiliated to the YMCA movement. We work across some of London's most deprived boroughs in Islington, Harringay, Tower Hamlets, Newham, Barnet and Hackney as well as the City of London. Over 600,000 young people call our area of London home.The housing project currently provides short term temporary accommodation for single homeless vulnerable young people aged 18 to 35 from a variety of backgrounds including: offending, mental health, domestic violence and alcohol &amp; drug abuse. The accommodation project is open 24/7 &ndash; 365 days a year.Job Purpose:The aim of this post is to provide a direct housing and support needs service to vulnerable young people aged 16&ndash;35. This post will assist young people to move on to independent living by providing quality information, advice and guidance service providing benefit support to prevent rent arrears or build up arrears, budgeting and life skills support, thus embedding a psychological informed environment. This post requires close working with a range of agencies such as Floating Support, Housing Services, Housing Benefits and Children Services.Duties and ResponsibilitiesHousing Needs<ul><li>To ensure interviews, assessment and move-in with potential residents are carried out within the prescribed time limits and that the resident once accepted, is fully and carefully inducted into YLCAN.</li><li>To conduct needs and risk assessments of residents, develop outcome-focused support plans with residents and complete all relevant move-in tasks as assigned by management.</li><li>Provide liaison and advocacy support for assigned key residents, ensure support plans and RAs are kept up to date.</li><li>Co-operate with external agencies and stakeholders to ensure that the wider, holistic needs of residents are met.</li><li>Ensure all incidents and complaints are reported and dealt with in line with organisations processes.</li><li>To be the main source of benefit information, advice and guidance to residents.</li><li>To conduct regular meetings using the Outcome Star with assigned caseload of young people to address: rent, license agreement, IA &amp; G, resident involvement, life skills and move-on options.</li><li>To make referrals to relevant agencies to ensure young people&rsquo;s housing and support needs are addressed including access to Floating Support or Chaplain.</li><li>To be accountable and ensure all complaints, incidents of anti-social behaviour and harassment are fully investigated and dealt with and take appropriate enforcemen action to ensure effective resolution including legal remedies where necessary.</li><li>Where required, to carry out pre-void inspections, arrange re-letting works, obtain nominations, assess applications and complete new licence agreements</li><li>Working closely and cooperatively with the maintenance team, ensure that repairs are reported in a timely manner</li><li>To actively source and manage move-on opportunities for residents with housing providers and complete move-on referrals accordingly.</li><li>Take lead to correctly and promptly administer all relevant documentation for the effective and efficient functioning of the housing team.</li><li>Support the team in implementing the &lsquo;For Youth&rsquo; accreditation and embedding a psychological informed environment.</li></ul>Support Needs<ul><li>Provide a welcoming environment, providing support in settling new residents into the accommodation, support in maintaining the licence, developing domestic/life skills, developing social skills/behaviour management, advice, advocacy and liaison.</li><li>Support in managing finances, budgeting and benefit claims, emotional support and general counselling, support in gaining access to other services, support in establishing social contacts and participation in activities in conjunction with the ETE Worker and Activities Strategy.</li><li>Update relevant notes and risk assessments, support plans and day-to-day actions with the prescribed database and keep all client information up to date. Set up and maintain relevant, key residents&rsquo; files as directed as per policy and guidelines.</li><li>To work with the Rent team to manage, feedback and report on all aspects of housing management arrears and income for your allocated residents. To engage with the Income team to deliver an effective service. Collect cash in accordance with cash handling procedures.</li><li>To manage all aspects of anti-social behaviour for your allocated residents, this can include attending ASB panels and producing and delivering warning letters.</li></ul>Health and Safety: Safeguarding<ul><li>Provide support in establishing personal safety and monitoring of health and well-being for residents. Provide support in maintaining the safety and security of the project, advice and support in relation to repairs and improvements to the project.</li><li>Ensure that residents are aware of health and safety, security, policies and procedures. Deal with health, safety and security issues raised by staff members or residents, adhere to and support residents in understanding the procedures for reporting abuse or neglect. Report concerns of abuse and neglect issues to management.</li><li>Ensure that residents are aware of the organisation&rsquo;s Complaints Procedures and deal with complaints from residents in line with company policies and procedures.</li><li>Update relevant client key working notes, risk assessments, support plans with day-to-day actions in the prescribed database and to keep all client information up to date. To set up and maintain relevant key client files as directed by management.</li></ul>External Agencies<ul><li>To build and maintain good working relationships with external agencies to benefit the support needs of the residents (including referral, workshops, move-on, education, training and employment opportunities.</li></ul>Licence Agreement<ul><li>Carry out effective induction programme for new residents ensuring accurate assessment and identified areas for ongoing license sustainment in line with the Housing Needs Site Lead.</li><li>To help residents maintain their license agreements by providing licence agreement sustainment guidance including budgeting skills, arrears, housing benefit, income support/job seekers allowance and anti-social behaviour.</li><li>To manage relations and negotiations with residents ensuring that issues are addressed promptly, fairly and constructively, and ensure they comply with their licence agreements.</li></ul>Income Maximisation<ul><li>To work proactively with the residents to minimise rent arrears.</li><li>To actively manage rental income and manage any arrears for an assigned caseload of residents within the target set by the Housing Manager.</li><li>To reach agreements to reduce arrears with residents and initiate remedial action accordingly, in line with YMCA London City and North policies and procedures.</li><li>Inform the RSC of any circumstances that may impact upon successful rent collection</li></ul>Regulatory Standards and Compliance<ul><li>Ensure all residents have the opportunity to shape and influence service delivery in relation to housing management in accordance with Tenant Services Authority guidelines.</li><li>To carry out risk assessments and health and safety inspections, taking appropriate action to comply with legal and local authority regulations and standards.</li></ul>Foyer Reception Operations<ul><li>To manage the front reception when required to do so.</li><li>To ensure the common areas are tidy at all times.</li><li>To manage bookings for meeting rooms.</li><li>To manage any admin duties including reporting of any maintenance concerns and gym memberships.</li></ul>Competency:To perform the job successfully, an individual should demonstrate the following competencies:<ul><li>Judgment - Displays willingness to make decisions, responds compassionately to residents while maintaining appropriate and professional boundaries, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process.</li><li>Planning/Organizing - Prioritizes and plans work activities, uses time efficiently, plans for additional resource needs, sets goals and objectives, develops realistic action plans.</li><li>Innovation - Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, and develops innovative approaches and ideas.</li><li>Tenacity and thoroughness, with the ability to solve practical problems and deal with a variety of situations.</li><li>Deadline and solutions oriented with the ability to handle multiple competing priorities and wide variety of responsibilities.</li><li>Team player who can roll up their sleeves and get involved in everything from big projects to mundane, simple tasks.</li><li>Not easily frazzled and strong time management skills during busy and slower periods throughout the day.</li></ul>Person Specification<ul><li>It is essential that you have NVQ Level II or equivalent in Housing, Information, Advice &amp; Guidance or Youth work or equivalent.</li><li>It is essential that you have Knowledge, understanding and awareness of issues faced by young people</li><li>It is essential that you have Knowledge and an understanding of the psychological informed environment approach.</li></ul>Experience<ul><li>It is essential that you have At least one year&rsquo;s experience of working in the housing sector</li><li>It is essential that you have Experience of working in a psychological informed environment</li></ul>Ability and skills<ul><li>It is essential that you have Ability to dealing with challenging behaviour in a calm and constructive manner, in particular with people that have compex needs.</li><li>It is essential that you have Ability to form supportive relationships with service users always maintaining professional boundaries</li><li>It is essential that you have Excellent communication skills (verbal and written)</li><li>It is essential that you have Ability to work constructively as a member of a team and within a multi-agency framework</li><li>An organised approach to work and good administrative and IT skills</li></ul>Job Type: Full-timePay: &pound;28,545.00 per yearApplication question(s):<ul><li>Do you have an NVQ Level II or equivalent in Housing, Information, Advice &amp; Guidance or Youth work or equivalent? Please state here what qualification you have ?</li><li>Do you have Knowledge and an understanding of the psychological informed environment approach, if so how many years do you have working with what age group?</li><li>How many years experience do you have working in the housing sector?</li><li>What experience do you have in dealing with challenging behaviour in a calm and constructive manner, in particular with people that have complex needs?</li><li>Do you have 2025 evidence for right to work UK?</li><li>It is not essential, but are you able to speak fluent Arabic?</li></ul>* Would you like to be considered for our other office - to work from Monday to Friday in the office, from 12-8PM at our location (N8 8SP)?<ul><li>Whats your understanding of safeguarding, and how can one identify a safeguarding concern? Please provide a detailed response.</li><li>Are you available to work from Monday to Friday in the office, from 12-8pm at our location (EC1Y 8SE)?</li></ul>Work Location: In person

Community Legal Aid

<div>Central West Justice Center (CWJC), a wholly-owned subsidiary of Community Legal Aid (CLA), seeks a staff attorney to work in its Springfield office. The attorney will represent tenants in eviction cases, tenants facing denials or terminations from public and subsidized housing programs, and families appealing denials or terminations from the state's Emergency Assistance homeless shelter program. The attorney will regularly participate in a Housing Court lawyer-for-the day program. The attorney will have significant client contact and will engage in community outreach and education, and may be involved in some grant-reporting activities.
QUALIFICATIONS:<ul><li>
Third-year law students, recent law school graduates, and more experienced attorneys are eligible to apply.
</li><li>Applicants should have a demonstrated commitment to poverty law and social justice work.
</li><li>Experience working with diverse communities, strong interpersonal skills, and an ability to work in a collaborative setting are important.
</li><li>Experience in landlord-tenant work preferred, as is fluency in Spanish, Portuguese and/or Vietnamese.
</li><li>Administrative agency advocacy experience, including law school clinical experience, helpful.</li></ul>
COMPENSATION:<ul><li>
The starting salary for this position is $73,000, which is based on a union scale and adjusted upward depending on experience.
</li><li>CWJC has a hybrid work environment and requires advocates to work in their assigned office at least three days per week.</li><li>
CWJC offers a very generous benefits package that includes:<ul><li>
401(k) with employer-paid contribution</li><li>
Low-cost health insurance (medical, dental, and vision) for employees and their dependents</li><li>
Malpractice insurance</li><li>
Paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays)</li><li>
Law school loan repayment assistance</li><li>
Relocation reimbursement</li></ul></li></ul>
APPLICATION PROCESS: Please submit your resume and cover letter online. Alternatively, you can mail your application to Recruitment Coordinator, Community Legal Aid, 370 Main Street, Worcester, MA 01608.
CWJC is an Equal Opportunity Employer and strives to ensure that our staff members reflect the diversity of the communities we serve. CWJC encourages applicants from a broad range of backgrounds and experiences. Together, CWJC and CLA have over 180 dedicated, talented staff working across multiple offices in central and western Massachusetts. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.</div>

Housing Staff Attorney

DESC

<div>Description:

Days Off: Friday, Saturday
Shift: Swing
Shift Differential: $0.50 per hour
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders.
MAJOR DUTIES AND RESPONSIBILITIES:<ul><li>
Interact with residents in the general milieu and common areas.</li><li>
Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary.</li><li>
Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence.</li><li>
Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.</li><li>
Manage all building operations in the absence of other project and clinical staff as assigned.</li><li>
Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems.</li><li>
Maintain safety and security by monitoring all general access areas and enforcing project rules.</li><li>
Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.</li><li>
Write significant events involving residents and building operations activities in a daily log; read log daily.</li><li>
Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections.</li><li>
Respond to resident complaints.</li><li>
Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary</li><li>
Initiate appropriate response to maintenance requests.</li><li>
Participate in staff meetings and trainings.</li><li>
Assist with other property management functions as assigned.</li><li>
Other duties as assigned.</li></ul>
Requirements: 
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.MINIMUM QUALIFICATIONS:<ul><li>
Basic understanding of homelessness and various characteristics of homeless adult population.</li><li>
Ability to communicate and work effectively with staff from various backgrounds.</li><li>
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.</li><li>
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
BA degree in social or behavioral science.</li><li>
Residential property management experience.</li><li>
Experience with the challenges of mental illness and substance use.</li><li>
Current Washington State Driver&rsquo;s License, insurable driving record, ability to drive agency van and transport tenants.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.</div>

Residential Counselor - Swing Shift

Vivid Resourcing Ltd

I am currently working with a client based in London that are looking to recruit for a Housing Needs Officer to join their Rough Sleeper Team. Details Below: - 36 hours a week of work and you will be needed on site 2 days a week - You will need to engage in rough sleeper outreach from time to time as cover, this is from 5am to 10am and also be based at their homelessness hub in North London once a week supporting and assessing rough sleepers homelessness applications. - You will also carry out street counts six times per year from midnight - Ideally looking for someone who is enthusiastic about ending rough sleeping and supporting this cohort of service users.

Housing Needs Officer

Asset Living

Location Name: Park at Penrose TAX CREDIT/AFFORDABLE HOUSING EXPERIENCE PREFERRED COMPANY OVERVIEWAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. LEASING CONSULTANTThe Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property. Essential Duties & Responsibilities<ul><li>Property Leasing and Administration</li><li>Regular/daily onsite attendance is required</li><li>Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.</li><li>Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.</li><li>Completes all leasing paperwork needed before move-in</li><li>Assisting with lease audits, walking units, and turn process</li><li>Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.</li><li>Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.</li><li>Perform various administrative tasks as needed</li><li>Deal with resident complaints, concerns, and requests to ensure resident satisfaction </li><li>Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) </li><li>Contribute to the general upkeep and cleaning of office, common areas, and model</li><li>Marketing & Outreach</li><li>Assist in implementing annual marketing plan outreach</li><li>Review and assist in completing market survey/analysis continually to generate ideas and formulate plans</li><li>Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.</li><li>Customer & Resident Relations</li><li>Manage excellent customer service and monitor service request turnaround and responsiveness </li><li>Projects a favorable image of the community to achieve property objectives and public recognition</li><li>Ensure consistency in dealing with residents on all matters</li><li>Enforce policies of the community that the immediate supervisor delegates</li></ul> Education/experience<ul><li>High School Diploma or Equivalent</li><li>Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> Physical requirements<ul><li>While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers, </li><li>The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like and remain in a stationary position, often standing or sitting for prolonged periods.</li><li>The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust, or move objects up to 25 lbs. in all directions, lift or place objects up to 25 lbs., operate machinery and/or power tools, operate vehicles and/or golf carts, assess the accuracy, neatness and thoroughness of the work assigned, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, traverse flat and non-flat terrain.</li></ul> At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range: $21 per hour to $23 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice PandoLogic. Category:Automotive,

Affordable Housing Leasing Consultant

Step Up

<div>Certified Addiction Counselor - CADC
REPORTS TO: Program Manager
HOURS: Full-time
CLASSIFICATION: Hourly 
SUMMARY:
The Certified Addiction Counselor (CADC) will provide engagement and housing stability and substance use support services at a PSH site as a Partner for Home (PFH) Rapid Housing Initiative (RHI) Permanent Supportive Housing team member. We provide supportive housing services in a PSH site that promotes socialization, recovery, wellness, self-advocacy, development of natural support, and maintenance of community living skills to a caseload of up to 25 members placed in a permanent supported housing site in the community. The CADC will join a Housing First team formed to expand Step Up&rsquo;s successful permanent housing model to the Metro Atlanta area. The team will assist adults experiencing chronic homelessness, co-occurring mental health, substance use, and medical disabilities to maintain permanent supportive housing.
Benefits and What We Offer:<ul><li>
Opportunities for growth and professional development.</li><li>
Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).</li><li>
Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00</li><li>
403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.</li></ul> 
DUTIES: The following reflects essential functions for this job but does not restrict other tasks, which may be assigned:
Direct Service and Support<ul><li>
At a PSH site, provide substance use case management and skill building support services to chronically homeless persons struggling with mental health and co-occurring challenges to maintain Permanent Supportive Housing. Services include: conducting intake and assessment of substance use barriers, service plan development, linkages and referrals to clinical and appropriate community resources.</li><li>
Meets with assigned members individually and in group through home visits to provide skill building, recovery peer support and case management services and interventions and review progress toward recovery goals, and ensure housing stability.</li><li>
Comprehensive coordination of care including developing/maintaining relationships with community treatment providers to ensure ongoing clinical supports and successful transition to and maintenance of independent living.</li><li>
Support member&rsquo;s vocational choices and assist with overcoming job-related anxiety and choosing positions that match their strengths.</li><li>
Assist members in building social and interpersonal skills that will enhance employment opportunities and job retention.</li><li>
Models effective coping techniques, self-advocacy skills, and self-help strategies and facilitate linkages to life skills groups and community-based recreational opportunities.</li><li>
Monitor members for warning signs of relapse, de-compensation and crisis, and coordinate with the treatment team to respond accordingly.</li><li>
Attend staff meetings, supervision, and training as required.</li></ul> 
Documentation and Data Collection:<ul><li>
Using the BIRP note format, document all services provided to members and collateral contacts on behalf of members as required by Step Up in Welligent and in the Homeless Management Information Systems (HMIS).</li><li>
Responsible for tracking productivity, charting and documentation for all services, and file maintenance.</li><li>
Responsible for documenting all services provided and submitting paperwork promptly and accurately.</li></ul>
Skills:<ul><li>
Demonstrated and thorough knowledge of Housing First and Harm Reduction philosophies of service delivery.</li><li>
Demonstrated ability to navigate community resources applicable to individuals experiencing homelessness, mental health, and substance use challenges.</li></ul>
Required experience:<ul><li>
Certified Addiction Counselor (CADC) or Certified Peer Specialist CARES-AD with a minimum of 2 years related housing/case management experience working with chronically homeless adults struggling with a mental illness and substance use required.</li><li>
Knowledge of housing vouchers, providing services in community settings, and documenting services provided using the BIRP note format preferred. Proficient use of Office 365 products required.</li></ul>
Required Certification:<ul><li>
Certified Addiction Counselor (CADC) or equivalent substance use certification; or</li><li>
Certified Peer Specialist, CARES-AD</li></ul>
 Required license or certification:<ul><li>
Georgia Driver&rsquo;s License with a good driving record</li><li>
Certified Peer Specialist Certification is preferred, but not required</li></ul>
SUPPLEMENTAL INFORMATION:
Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.
STEP UP CORE VALUES
HOPE &ndash; We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.
WELLNESS &ndash; We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.
VOICE AND CHOICE &ndash; We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.
RESPECT &ndash; We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.
COLLABORATIVE RELATIONSHIPS &ndash; We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.
Step Up is committed to providing quality services that adhere to the highest ethical standards and principles. All Step Up employees agree to adhere to the ethical policies and codes of conduct, as outlined in the Employee Handbook and those specified for this grant.
Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.
STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER</div>

Certified Addiction Counselor - CADC

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