housing program manager

Volunteers of America

<div>About Us:
VOALA 
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $23.98 - $25.24 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Case Manager (Specialist) &ndash; Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at least weekly. Using active listening techniques, the Case Manager &ndash; Problem Solving Specialist is the primary point of contact to coordinate creative resolutions to a housing crisis &ndash; locating both temporary and permanent housing. Located at a VOALA shelter, and working is the field as needed, the Case Manager (Specialist) &ndash; Problem Solving Specialist focuses on resolving the housing crisis, but can refer to other resources as needed.
DUTIES AND RESPONSIBILITIES
<ul><li>As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants</li>
<li>Assists case managers in conducting the culturally appropriate, comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a Housing Stability Plan</li>
<li>Meets with participants to learn about family dynamics, and cultural factors that may assist in finding housing inside the participant&rsquo;s network or family, as a last resort utilizing the resources of the Program to obtain housing, helps participants establish a plan to sustain housing permanently</li>
<li>Assists in budgeting with participants, to determine what level of assistance (if any) is needed to resolve housing crisis</li>
<li>Coordinates follow-up services with participants and case management team</li>
<li>Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.</li>
<li>Creates and maintains a housing database linking tenants to apartments</li>
<li>Communicates with and visits, families, outside service providers and landlords to familiarize them with the program and the unique needs of participants</li>
<li>Conducts habitability and lead-based paint inspections of housing options as needed</li>
<li>Works directly (One on One) with landlords on behalf of clients and program</li>
<li>Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed</li>
<li>Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction</li>
<li>Provide service linkages and support systems to ensure identified needs are met, coordinate with outside service providers.</li>
<li>Continuously works to identify and apply new, creative approaches and solutions for each participant/family</li>
<li>Additional duties as assigned</li>
<li>Other duties as required</li>
</ul>
ESSENTIAL DUTIES:
<ul><li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.</li>
<li>Meet with participants and through active listening, assess the cultural, social, family, economic and other factors that may resolve the housing crisis: seek solutions outside of homeless services system</li>
<li>Identifies and locates housing options suitable for homeless program participants, inside the participant&rsquo;s network initially, then through referral to social service partners
<ul><li>Creates and maintains a housing database linking tenants to apartments</li>
<li>Communicates with landlords and familiarize them with the program</li>
<li>Works one-on-one with landlords to help clients, and represent program</li>
<li>Acts as Mediator to assist in resolution of housing crisis</li>
<li>Performs follow-up to ensure housing is sustained</li>
</ul></li><li>Develops Support system for clients to achieve and keep permanent housing, involving, family, landlords and services available in the community.</li>
<li>Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs</li>
<li>Participates in Community engagement and outreach efforts, supports Participants in the field, Partner with other VOALA and community service providers</li>
<li>Ability to perform hard and soft file management, HMIS, CM process flow, clinical documentation &ndash; DAP note proficiency, and qualification of outcome files</li>
<li>Other duties as required and is subject to change at any time.</li>
</ul>
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
<li>Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.</li>
</ul>
EDUCATION:
<ul><li>Bachelor&rsquo;s Degree in Social Services or related discipline, Or</li>
<li>Equivalent combination of education and work experience (four years)</li>
</ul>
EXPERIENCE:
<ul><li>2 years of experience as a case manager</li>
<li>1 year assisting the homeless find housing</li>
<li>Experience working with clients with co-morbidities (chronic health, mental health, substance abuse issues, for example)</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul><li>2 years of experience counseling target population</li>
<li>HMIS navigation</li>
<li>Bilingual in Spanish</li>
</ul>
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</div>

Case Manager Problem Solving Specialist

Catholic Social Services

<div><div><div><div><div><div><div><div>POSITION SUMMARY</div> 

The Supportive Services for Veteran Families (SSVF) SSVF Case Manager will be responsible for the case management of a portfolio of Veteran families who have experienced or are at risk of homelessness. The SSVF Case Manager will work closely with each family on their caseload to help them achieve long-term housing stability in the shortest time possible. The SSVF Case Manager will connect the family with SSVF temporary financial assistance and help the family to obtain and utilize other available resources and benefits. The SSVF Case Manager is also responsible for developing and implementing a client-defined, goal-oriented Housing Stability Plan for each family on their caseload.
We are committed to fostering professional growth by offering a Case Manager Career Development Pathway. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV.
Case Managers may be hired as Level 1 or Level 3 depending on qualifications.
Case Manager I (Entry-level)<ul><li>
Education: High School Diploma or GED</li><li>
Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role</li><li>
Promotion: After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II</li></ul>
Case Manager III (Experienced-level)<ul><li>
Education: Bachelor&rsquo;s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience)</li><li>
Experience: 4 years of relevant experience equivalent to a CSS Case Manager</li><li>
Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required</li><li>
Promotion: After 2 year as a CSS Case Manager III, team members are eligible for promotion to Case Manager IV</li></ul>
Ready to grow your career with us? Apply now!<div>
ABOUT US</div> 

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
 Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:<ul><li>
Offering charitable assistance to those in need, especially persons who are poor</li><li>
Developing and conducting programs to strengthen and support families and the dignity of the human spirit</li><li>
Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity</li><li>
And advocating for social justice for the common good of all</li></ul><div> 
ABOUT OUR PROGRAM/DEPARTMENT</div> 

Supportive Services for Veteran Families (SSVF) is a case management program for homeless, or at-risk for homelessness, Veterans and their families. SSVF Case Managers will assist you with identifying and addressing barriers, increasing self-sufficiency, and securing permanent housing. We work closely with the VA and other community service providers to ensure that our clients are connected with any and all resources available to them.
We serve Veterans in the Anchorage Municipality and in the Matanuska-Susitna Borough.<div>
REQUIRED COMPETENCIES</div> 

Ability to serve individuals from diverse backgrounds, cultures, ideologies, and faiths.
Ability to work and thrive in a team environment.
Ability to take initiative, and work independently.
Ability to communicate effectively both verbally and in writing.
Excellent critical thinking skills.
Excellent organizational and record keeping skills
Knowledge Requirements:<ul><li>
Knowledge of and ability to practice SSVF core concepts; Housing First, Crisis Response, and Client Choice.</li><li>
Knowledge of and ability to practice trauma-informed care.</li><li>
Experience working with individuals experiencing/at risk of homelessness. Experiencing working with individuals in crisis.</li><li>
Knowledge of available community resources in the Anchorage and MATSU region, especially resources serving Veterans and people experiencing homelessness/people at risk of homelessness.</li><li>
Knowledge of housing resources in Anchorage, Landlord/Tenant Laws and Fair Housing Regulations in Alaska</li><li>
Knowledge of client confidentiality practices.</li><li>
Knowledge of the SSVF Program eligibility requirements.</li></ul>
Skill Requirements:<ul><li>
Fully proficient in Microsoft Office.</li><li>
Experiencing using Apricot, Intacct, and AKHMIS software.</li><li>
Proficient to expert level data entry skills.</li><li>
Proficient with Windows operating systems.</li></ul><div>
 RESPONSIBILITIES</div> 

Maintains a caseload of households in the SSVF Program. Works with households to assess housing needs, and provides case management and financial assistance to address those needs. Assists clients to secure housing if they are experiencing homelessness.
Utilizes Housing First and Motivational Interviewing approaches to engage and work with Veteran households. In collaboration with Veteran households, develops Housing Stability Plans, and connects households with additional VA and community resources to meet their identified needs in the shortest time possible. Assists clients in accessing and maintaining entitlements and benefits.
Establishes and maintains collaborative working relationship with community resources; attends and participates in appropriate community resource meetings and events.
Participates in street and shelter outreach to identify homeless Veterans and present the SSVF Program as an alternative to homelessness.
Completes thorough intakes and eligibility screenings with referred clients.
Enters client data and case notes into the Homeless Management Information System (HMIS).
Maintains accurate and complete records for each household&rsquo;s case management file. Completes eligibility and recertification requirements in a timely manner.
Adheres to policies and procedures outlined in the SSVF Program Manual.
Travels independently in Anchorage as needed; must be able to transport persons in their own vehicle. Conducts home visits to support clients in achieving housing stabilization.
Other duties as assigned.<div>
QUALIFICATIONS</div> 

CSS has a career development pathway for case managers. Team members may be hired as a Case Manager I, or Case Manager III.
Case Manager I
Minimum Education Qualification: High School Diploma or GED.
Minimum Experience Qualification: One (1) year as a CSS Assistant Case Manager, or one (1) year direct service experience or relevant/related experience.
Case Manager II
Minimum Education Qualification: High School Diploma or GED.
Minimum Experience Qualification: One (1) year as a CSS Case Manager I.
Case Manager III
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology. Four (4) years of directly applicable experience may be substituted for the required education.
Minimum Experience Qualification: Four (4) years experience equivalent to a CSS Case Manager.
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.
A relevant combination of education and experience may be considered.
Case Manager IV
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology.
Minimum Experience Qualification: Two (2) years as a CSS Case Manager III.
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.
Principles of trauma informed care, stages of change, motivational interviewing, client centered case management, and Housing First. Social Justice Advocacy, collaboration and partnership abilities, problem solving, communication, and customer service skills. Military veterans and their family members are encouraged to apply. The ideal candidate has experience providing case management activities to veterans and/or the homeless population and embraces a Housing First approach to helping homeless veterans individuals and families stabilize and return to permanent and traditional housing.<div>
WORK ENVIRONMENT</div> 

Physical demands: Work is performed in a standard indoor office environment, with field work within the MATSU area also frequently required. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.
Travel: Traveling out of Alaska is rare. Occasional travel within Anchorage is required. Frequent travel within Wasilla is required.
Location:851 Westpoint Dr, Suite 108, Wasilla, AK 99654 and broader Matanuska-Susitna Borough region</div></div></div></div></div></div> 

9am - 5pm Monday through Friday.</div>

Case Manager III

RCCAA

Overview The Housing Case Manager works with literally homeless individuals and families to obtain and maintain permanent housing. The Case Manager provides program assistance as necessary to ensure that participants maintain housing stability and achieve self-sufficiency.Job Duties:&middot; Conduct outreach and engagement with literally homeless individuals and families&middot; Seek out and initiate contact with individuals, community organizations, government agencies, and faith-based organizations to develop active partnerships with the goal of ending homelessness in Raleigh County and the surrounding areas&middot; Seek out and be responsive to training and research regarding the Housing First initiative as it relates to the goal of ending homelessness in Raleigh County and surrounding areas&middot; Complete client intakes, interview applicants, verify income, and determine participant eligibility and process applications&middot; Organize and maintain participant documentation, files, and dual data entry&middot; Ensure program participants meet program eligibility, and documentation meets grant requirements&middot; Act as an advocate for participants in housing search and placement&middot; Conduct Housing Quality Standard inspections on appropriate housing units and assist participants in obtaining and signing leases&middot; Be responsive to requests from participants/guests and program staff&middot; Process program-related documentation and prepare any required monthly reports&middot; Process payments, recertifications, and interim changes and/or moves&middot; Coordinate special projects&middot; Work with and coordinate with Continuum of Care Coordinated entry, local Homeless Shelters, Safe Havens, and other community partners&middot; Process and screen referrals to the appropriate program and services&middot; Provide Strength-Based Case Management Services&middot; Meet with program participants at a minimum of once a month, conduct home visits as deemed appropriate&middot; Clean empty units at participant entry/exit of program&middot; Other duties as assignedQualifications:&middot; Two years of experience in an administrative capacity&middot; 40 WPM typing ability&middot; Possess the ability to communicate with clients and staff efficiently and effectively&middot; Ability to follow directions and seek professional development&middot; Experience working with dual data entry&middot; Operate basic office equipment and obtain the skills to utilize the most up to date Microsoft programs&middot; Excellent written and oral communication skills&middot; Experience working with Non-Profit Organizations, Department of Health and Human Resources, property management companies, and housing authorities, preferred&middot; Knowledge and understanding of WV Landlord-Tenant laws, preferred&middot; Possess the ability to prioritize tasks to meet deadlines&middot; Must pass a background check, drug screening, and have a High School Diploma or equivalentPossess a valid West Virginia Driver&rsquo;s license, dependable transportation, and minimum automobile liability insurance.Pay: $14.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Community Services Case Manager

J Bar J Youth Services

Case Management Associate (Housing Programs) J Bar J Youth Services - Bend, OR Starting Pay: $22/hour (DOE)Position Summary J Bar J Youth Services is seeking a compassionate and organized Case Management Associate to support participants in our housing programs. This role works closely with Case Managers to provide client-centered services and ensure continuity of care during periods of increased demand. This position also offers a pathway into a Case Manager role, with the opportunity to transition after 3 months based on performance and program needs.Key Responsibilities<ul><li>Conduct regular client check-ins and support progress toward housing stability</li><li>Assist Case Managers with caseload coordination and client follow-up</li><li>Maintain accurate service notes and client documentation (HMIS experience preferred)</li><li>Collect and organize required client documents (ID, income, benefits, etc.)</li><li>Ensure client files are complete, accurate, and audit-ready</li><li>Collaborate with team members to support coordinated service delivery</li><li>Help prepare clients for housing placement in coordination with Housing staff</li></ul>Qualifications<ul><li>Experience working with vulnerable populations (housing or social services preferred)</li><li>Strong organizational and time management skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Excellent communication and interpersonal skills</li><li>Commitment to a client-centered, trauma-informed approach</li><li>HMIS experience is a plus</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Human Services or a related field (or equivalent experience)</li><li>Familiarity with housing programs such as Rapid Rehousing (RRH), Permanent Supportive Housing (PSH), or youth services</li></ul>Why Join J Bar J Youth Services? J Bar J Youth Services has a long-standing commitment to supporting youth and young adults in Central Oregon. This role offers meaningful, hands-on experience in housing services, a supportive team environment, and a clear pathway for career growth into a Case Manager position.Pay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Case Management Associate

Claratel Behavioral Health

<div>
 
 About Claratel Behavioral Health
 
 
 
 Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
 
 
 If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
 
 
 This program is provided to adults living in permanent subsidized housing to promote housing stability, wellness, independence, recovery, and community integration. Housing stability is measured by ongoing housing, decreased number of hospitalizations/ER visits/incarcerations, decreased frequency and duration of crisis episodes, and by increased and/or stable participation in maintenance of personal housing stability and wellness. Supports based on the individuals&rsquo; needs are used to promote resiliency while understanding the effects of SPMI and lived trauma. The Housing Support staff will serve as the first point of contact for landlords/property owners for any issues arising with an individual in supportive housing, and will provide linkage to community, general entitlements, psychiatric/substance use/medical services, crisis prevention, and intervention services.
 
 
 
 Job Summary
 
 
 
 The Housing Support Case Manager is an integral part of the Housing Support Program, which provides multiple supports including case management and psychosocial rehabilitation to assist individuals living in permanent subsidized housing to promote ongoing housing stability. Under general supervision, Housing Support Case Managers must provide the following types of support:
 
 
 <ul>
 <li>
 Assistance with housing search, leasing, and move-in processes
 </li>
 <li>
 Purchase of initial housing furnishing, deposits, household goods for the one-time move-in needs
 </li>
 <li>
 Safety and wellness checks and housing safety inspections
 </li>
 <li>
 Developing a Housing Stability Support Plan as an adjunct to an individual&rsquo;s IRP
 </li>
 <li>
 Early intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)
 </li>
 <li>
 Education on the roles, responsibilities, and rights of tenant(s) and the landlord/property owner
 </li>
 <li>
 Assistance with the annual housing recertification, inspection, or voucher conversion processes
 
 
 </li>
 </ul>
 
 Duties And Responsibilities
 
 
 
 The Housing Support Case Manager will:
 
 
 <ul>
 <li>
 Carry a caseload (25-30 clients) and conduct a minimum of 1 (one) visit per week/per client within current residence or community setting for the first three months after obtaining housing. After three months, individuals are required to be seen twice per month
 </li>
 <li>
 Provide care coordination to ensure stability of housing and independent living skills and facilitate referrals and linkages to internal/external community services/providers to assure a continuum of services
 </li>
 <li>
 Provide on-going support, case management, and skills training in accordance with the strengths, needs, abilities, and preferences identified within the treatment plan to help the individual achieve stated goals and objectives
 </li>
 <li>
 Gather information from client, family members, and/or support system(s) to ensure client is receiving appropriate level of care
 </li>
 <li>
 Recognize the need for crisis intervention and notify designated supervisor/clinical contact of escalated situations
 </li>
 <li>
 Complete timely, high-quality documentation for all service contacts including face-to-face and collateral meetings and outreach attempts (within 24 hours) to meet agency and state standards
 </li>
 <li>
 Participate in weekly team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers
 </li>
 <li>
 Meet agency productivity standard of 40 billable hours per month
 </li>
 <li>
 Meet regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of services and supports, and evaluating performance
 </li>
 <li>
 Perform additional duties as assigned by team lead/program manager/director
 
 
 </li>
 </ul>
 
 WORKING CONDITIONS
 
 
 
 <ul>
 <li>
 Community setting, typically working Monday-Friday 8:15am-5:00pm; however, some evening and weekend hours will be required, including HSP crisis warm line rotation
 </li>
 <li>
 Service delivery is in-person and via telehealth/telephone
 </li>
 <li>
 Travel throughout DBHDD Region 3 required
 </li>
 <li>
 Ability to use a computer, telephone, fax, copy and scanning machine
 </li>
 <li>
 Must pass a pre-employment drug screen and background (fingerprint) check, have valid Georgia driver&rsquo;s license and motor vehicle record, complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related field (such as human services, psychology, counseling, criminal justice, sociology, or social work) or equivalent education and experience
 </li>
 <li>
 One year of experience in a behavioral health setting providing case management/community support service or similar
 </li>
 <li>
 Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone
 </li>
 <li>
 Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community
 </li>
 <li>
 Must have transportation to and from work, strong interpersonal skills &amp; be a positive team player.
 
 
 </li>
 </ul>
 
 Pre-employment drug screening and successful completion of a criminal history background check is required.
 
 
 
 
 Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
 
 
 
 
 
 Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
 
 
</div>

Housing Support Case Manager

Insight Housing

<div><div>Compensation: $28.32-$30.02/hour DOEE</div><div>
</div><div>
Benefits:
<ul><li>Free Dental &amp; Vision</li><li>
19 Paid Holidays- Including 3 Mental Health Days</li><li>
Retirement Plan with a match</li><li>
Paid Training</li><li>
10-year anniversary sabbatical</li><li>
Flexible Spending Accounts</li><li>
Professional Development Allowance</li><li>
Paid Parental Leave benefit</li><li>
Discounted Pet Insurance</li><li>
Affordable Health Insurance, including a free healthcare option for employees</li><li>
50% coverage paid by employer for dependents (vision, dental, health)</li><li>
and many more!</li></ul></div><div><div>
Company Overview</div><div>
For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions.</div><div></div><div>
</div><div>
Program Overview</div><div>
Insight Housing&rsquo;s VA Grants per Diem Program, Going Home &ndash; Berkeley Vets (GHB) is an innovative low demand/low barrier transitional housing services program. We provide comprehensive wrap around services for homeless veterans who are experiencing homelessness, substance use issues and mental health issues. Veterans receive intensive case management, are linked to the medical and mental health capabilities of the VA, and are assisted with obtaining an income and housing.</div><div>
</div><div>
Position Summary</div><div>
Under supervision of the Program Manager, the Case Manager is responsible for the provision of case management and housing stabilization services to homeless Veteran families. The Case Manager provides a variety of services to address housing barriers and to increase housing stability, including service coordination to ensure that participants are connected to the VA and other necessary supportive services.</div><div>
</div><div>
Essential Duties and Responsibilities</div><ul><li>
Coordinate SSVF client intake process; conduct initial assessment and eligibility determination for all new client referrals; create and maintain new client files electronically.</li><li>
Provide street and venue-based outreach to homeless Veterans.</li><li>
Maintain a client case load as assigned.</li><li>
Provide intensive housing and vocational case management to Veterans and their families.</li><li>
Conduct home visits as assigned.</li><li>
Actively involve clients in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans.</li><li>
Collaborate with the Housing Specialist to maintain positive relationships with landlords.</li><li>
Develop individual budgets and service plans with each Veteran client.</li><li>
Provide service coordination and linkage including: Veteran Services Enrollment, crisis intervention, vocational and employment assistance, general health and dental services, income support and benefits, substance abuse treatments, mental health services and consumer and family involvement.</li><li>
Conduct weekly meetings with participants to identify short and long-term goals, money management, and employment/education issues.</li><li>
Assist participants in retaining housing and maximize their independence and self-sufficiency by providing linkage and referral to appropriate community services and resources.</li><li>
Provide crisis intervention as needed.</li><li>
Maintain and secure comprehensive case files; prepare and submit all programmatic reports as required.</li><li>
Provide information and recommendations to the Program Manager regarding program evaluation and modification to better meet client needs, community needs, funding requirements and Insight Housing Mission.</li><li>
Co-facilitate housing clinics, groups and other HCMT activities.</li><li>
Maintain HMIS database records, including client intakes, program entry and program exit; ensure that all data is entered into HMIS within 24 hours of service delivery.</li><li>
Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of HIPAA certification standards.</li><li>
Drive your own or agency vehicle to the field and to other program sites, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.</li><li>
Participate in promoting a safe, healthy, and clean working environment consistent with agency&rsquo;s health and safety practices.</li><li>
Attend and participate in all meetings and trainings as assigned.</li><li>
Complete and submit timesheets in a timely and accurate manner.
</li><li>Work within the framework of Insight Housing&rsquo;s Code of Conduct.</li><li>
Perform other tasks as assigned.</li></ul><div>
Qualifications, Skills, and Abilities</div><ul><li>
High school required. Bachelor&rsquo;s degree in Social Services or related field a plus.</li><li>
Ability to complete CPR/First Aid Training.</li><li>
1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse or other social issues, required. Translatable military experience, relevant internship and volunteer experience, or administrative experience will be considered. Prior Customer service, mentorship, administrative, extensive documentation, or experience providing life training skills or eligibility advisement in military will be considered.</li><li>
Proficient in use of computer and Microsoft office suite (Word, excel, outlook and TEAMS). Experience with Homeless Management Information System (HMIS) a plus
</li><li>Commitment to serving individuals experiencing homelessness. Understanding of and sensitivity to issues related to homeless, low income, mentally disabled, and chemically dependent persons.</li><li>
Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds.</li><li>
Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations.</li><li>
Capable of working independently and as part of a team.</li><li>
Excellent written and oral communication skills.</li><li>
Excellent interpersonal and crisis intervention skills with a can do and flexible attitude. Ability to work well under high pressure.</li><li>
Ability to maintain professional conduct, attitude, and appearance at all times.</li></ul><div>
Special Requirements</div><ul><li>
This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies.</li><li>
Must be able to receive and maintain criminal records clearance.</li></ul><div>
Physical Requirements</div><ul><li>
Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.</li><li>
Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly.</li><li>
May be occasionally required to stoop, kneel, or crouch.</li><li>
May be required to lift or move up to 50 lbs.</li></ul></div><div>
Insight Housing is an equal opportunity employer and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div></div>

Case Manager (GPD) (Tuesday-Saturday)

YMCA of Reading & Berks County

<div>Job Title: Case Manager Assistant Job Grade: N/A 
FLSA Status: Non - Exempt Revision Date: 12.21.2015 
Reports to: Case Management Supervisor Pay Rate: $14-$16 per hour 
 
POSITION SUMMARY: 
Case Manager Assistant provides individual intensive case management to help clients maintain recovery from addiction and transition into self sufficiency and independent living. The case manager assistant will work with clients to develop specific goals and objectives for the time they are in the program such as building a positive recovery support program, finding employment, financial counseling, and locating permanent housing.
ESSENTIAL FUNCTIONS:<ul><li>Is responsible and accountable for monitoring of entire floor of housing programs as scheduled.
</li><li>Is responsible for monitoring the programs during on-duty hours.</li><li>Adheres to all assigned house work schedules and assists in all activities.</li><li>Interacts with program clients and behaves in a fashion which serves as a role model.</li><li>Attends weekly house meetings and staff meetings as required.</li><li>Abides by conditions described in the House Manager&rsquo;s Handbook.</li><li>Assists the Case Manager in providing clients with orientation regarding the house rules and regula-tions.</li><li>Oversees chore assignment, completion and room inspections.</li><li>Monitors the clients&rsquo; adherence to the house rules and reports all violations immediately to the Case Manager.
</li><li>Conducts client bed checks.</li><li>Maintains a daily written log regarding house and client activity and submits to the Case Manager for review and consultation if necessary.</li><li>Provides transportation and supervision of clients during group and therapeutic activities as ap-proved by the Supervisor(s).
</li><li>Conducts and observes regular drug and alcohol screens. Must conduct screens at return from all unsupervised visits or events away from the facility.</li><li>Responds to crisis situations according to established guidelines and informs the Case Manager of all crisis situations immediately.</li><li>Meets with the Case Manager and/or Housing Director regularly and provides updates regarding client activities and the condition of the house.</li><li>Abides by the organizations Risk Management and Safety requirements.</li></ul> 
CRITERIA FOR SUCCESS: 
The effectiveness of the Case Manager Assistant shall be measured by: 
1. The level of satisfaction of housing funding sources 
2. The degree to which the position was performed as measured by the Housing Director through observations and written evaluations 
3. The degree to which the YMCA policies are followed 
4. The degree to which the Housing Program is managed 
5. The degree to which the Character Traits are exemplified: 
Caring: To be sensitive, understanding and responsive to the well being of self and others 
Honesty: To be truthful, trustworthy, sincere, and fair in words and action 
Respect: To value the worth of a person and property, treating others as you would have
 
them treat you 
Responsibility: To recognize, accept and fulfill the obligation to contribute to a better
 
Society. 
<div>QUALIFICATIONS: 
<ul><li>Must be on-site of the program facility during scheduled work hours.</li><li>Person may not have any current legal charges or obligations and is either employed, enrolled in training/school or is involved in a praiseworthy endeavor.
</li></ul></div><ul><li>Persons in recovery from chemical addiction with at least two (2) years continuous sobriety preferred. If self-diagnosed as recovering addict, must remain clean and sober; maintain sobriety and active program of recovery to provide positive role modeling.
</li><li>Must commit to ongoing recovery; work program of recovery</li><li>Submit to random urine screens</li><li>Must have current drivers license
</li><li>Must be CPR and First Aid Certified</li><li>Ability to communicate positively and professionally using the English Language, both spoken and writ-ten</li><li>Ability to demonstrate good decision making skills, intelligence, flexibility, emotional maturity, a positive outlook, respect, and a professional attitude toward all clients and staff</li><li>Ability to communicate positively and demonstrate enthusiasm</li></ul>
The following five absolutes of the YMCA of Reading and Berks County will be demonstrated in all situations.
 
1. Greet all newly admitted clients with a handshake, eye contact, and smile.
 
2. All staff will be on time for interviews, appointments, and meetings. 
3. Treat all clients (regardless of the circumstances) with dignity and respect. 
4. Maintain a positive, caring and empathic attitude. 
5. Listen. Be present.<div><div><div>
Physical Demands
(Without Accommodations)</div> 
Never<div> 
Occasionally
(Up to 33%)</div><div> 
Frequently
(34% - 66%)</div><div> 
Continuously
(67% - 100%)</div></div><div> 
Sitting 
X</div><div> 
Walking 
x 
</div> 
<div>Standing 
X 
</div> 
<div>Bending Neck 
X 
</div> 
<div>Twisting Neck 
X 
</div> 
<div>Bending Waist (forward or sideways) 
X 
</div> 
<div>Twisting Waist 
X 
</div> 
<div>Squatting (crouch or sit on one&rsquo;s heels) 
X 
</div> 
<div>Climbing 
X 
</div> 
<div>Kneeling 
X 
</div> 
<div>Crawling 
X 
</div> 
<div>Repetitive Hand Movement 
x</div><div> 
Reach Above Shoulder Height 
X 
</div> 
<div>Reach Below Shoulder Height 
X 
</div> 
<div>Move Items Weighing up to 10 lbs. 
X 
</div> 
<div>Move Items Weighing 11-25 lbs. 
X 
</div> 
<div>Move Items Weighing 26-50 lbs 
X 
</div> 
<div>Move Items Weighing 51-75 lbs. 
X 
</div> 
<div>Move Items Weighing 76-100 lbs. 
X 
</div> 
<div>Move Items Weighing over 100 lbs. 
X</div></div></div>

Case Manager Assistant

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