housing specialist

Telecare Corporation

<div><p>&ldquo;They made it easier for me to live, breathe, eat, and stay clean. Without them, I&rsquo;d be waiting somewhere, waiting for someone to give me a chance to live...&rdquo; - Client from Telecare</p><br>
<p></p>
<p><b>
What You Will Do to Change Lives</b></p>
<p>
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.</p><br>
<p></p>
<p><b>
Shifts Available:</b></p>
<p>
Full-Time | AM/DAYS/PM | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday</p>
<p>
Expected starting wage range is $28.27 - $34.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.</p><br>
<p></p>
<p><b>
What You Bring to the Table (Must Have)</b></p>
<ul>
<li>High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate&rsquo;s degree and two (2) years of experience; OR Bachelor&rsquo;s degree in Social Services</li>
<li>Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist</li>
<li>Valid and current driver&rsquo;s license, and personal vehicle insurance with your name listed as a driver.</li>
<li>Willingness to use your personal vehicle to drive clients to appointments and groups, etc.</li>
<li>Willingness to use the company vehicle to drive clients to appointments and groups, etc.</li>
<li>Willingness to use your personal vehicle to attend meetings, etc.</li></ul><br>
<p></p>
<p><b>
What&rsquo;s In It for You*</b></p>
<ul>
<li>Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.</li>
<li>Nine Paid Holidays &amp; Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)</li>
<li>Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship</li>
<li>Online University Tuition Discount and Company Scholarships</li>
<li>Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan</li>
<li>For more information visit: <b>https://www.telecarecorp.com/benefits</b></li></ul><br>
<p></p>
<p><b>
Join Our Compassionate Team</b></p>
<p>
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.</p>
<p>
Telecare&rsquo;s program in Santa Clara County is a 100-member high-fidelity Assertive Community Treatment (ACT) program for adults and older adults with severe and persistent mental illness (SPMI), co-occurring substance use issues, and /or other challenging and complex needs that increase their risk for poor treatment outcomes. Wraparound services and supports will not only include clinical interventions, such as multidisciplinary assessment and treatment, team-based case management, 24/7/365 crisis intervention, medication support, and integrated co-occurring substance abuse services, but also non-mental health support in such areas as community integration, housing, employment and education, transportation, and benefits.</p><br>
<p></p>
<p><b>
EOE AA M/F/V/Disability</b></p>
<ul><li>May vary by location and position type</li></ul>
<p>
Full Job Description will be provided if selected for an interview.</p>
<p>
Case Manager, Case Management, Housing Specialist, Housing Coordinator</p>
<p>
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.</p></div>

Case Manager Housing Specialist - Mental Health 372

Volunteers of America

<div><p>About Us:</p>
<p><b><i>VOALA</i></b><br>
<b><i>Helping Our Most Vulnerable Change Their Life Stories</i></b></p>
<p>Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.</p>
<p><b>PAY RATE: </b>$23.98 - $25.24 Per Hour</p>
<p><b>BENEFITS:</b> VOALA offers competitive medical, dental, vision and retirement benefits.</p>
<p><b>JOB SUMMARY AND PURPOSE</b></p>
<p>The Case Manager (Specialist) &ndash; Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at least weekly. Using active listening techniques, the Case Manager &ndash; Problem Solving Specialist is the primary point of contact to coordinate creative resolutions to a housing crisis &ndash; locating both temporary and permanent housing. Located at a VOALA shelter, and working is the field as needed, the Case Manager (Specialist) &ndash; Problem Solving Specialist focuses on resolving the housing crisis, but can refer to other resources as needed.</p>
<p><b>DUTIES AND RESPONSIBILITIES</b></p>
<ul><li>As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants</li>
<li>Assists case managers in conducting the culturally appropriate, comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a Housing Stability Plan</li>
<li>Meets with participants to learn about family dynamics, and cultural factors that may assist in finding housing inside the participant&rsquo;s network or family, as a last resort utilizing the resources of the Program to obtain housing, helps participants establish a plan to sustain housing permanently</li>
<li>Assists in budgeting with participants, to determine what level of assistance (if any) is needed to resolve housing crisis</li>
<li>Coordinates follow-up services with participants and case management team</li>
<li>Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.</li>
<li>Creates and maintains a housing database linking tenants to apartments</li>
<li>Communicates with and visits, families, outside service providers and landlords to familiarize them with the program and the unique needs of participants</li>
<li>Conducts habitability and lead-based paint inspections of housing options as needed</li>
<li>Works directly (One on One) with landlords on behalf of clients and program</li>
<li>Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed</li>
<li>Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction</li>
<li>Provide service linkages and support systems to ensure identified needs are met, coordinate with outside service providers.</li>
<li>Continuously works to identify and apply new, creative approaches and solutions for each participant/family</li>
<li>Additional duties as assigned</li>
<li>Other duties as required</li>
</ul>
<p><b>ESSENTIAL DUTIES:</b></p>
<ul><li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.</li>
<li>Meet with participants and through active listening, assess the cultural, social, family, economic and other factors that may resolve the housing crisis: seek solutions outside of homeless services system</li>
<li>Identifies and locates housing options suitable for homeless program participants, inside the participant&rsquo;s network initially, then through referral to social service partners
<ul><li>Creates and maintains a housing database linking tenants to apartments</li>
<li>Communicates with landlords and familiarize them with the program</li>
<li>Works one-on-one with landlords to help clients, and represent program</li>
<li>Acts as Mediator to assist in resolution of housing crisis</li>
<li>Performs follow-up to ensure housing is sustained</li>
</ul></li><li>Develops Support system for clients to achieve and keep permanent housing, involving, family, landlords and services available in the community.</li>
<li>Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs</li>
<li>Participates in Community engagement and outreach efforts, supports Participants in the field, Partner with other VOALA and community service providers</li>
<li>Ability to perform hard and soft file management, HMIS, CM process flow, clinical documentation &ndash; DAP note proficiency, and qualification of outcome files</li>
<li>Other duties as required and is subject to change at any time.</li>
</ul>
<p><b>MANDATED REPORTER
</b></p><p>As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.</p>
<p>Qualifications</p>
<p><b>REQUIREMENTS:</b></p>
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
<li>Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.</li>
</ul>
<p><b>EDUCATION:</b></p>
<ul><li>Bachelor&rsquo;s Degree in Social Services or related discipline, Or</li>
<li>Equivalent combination of education and work experience (four years)</li>
</ul>
<p><b>EXPERIENCE:</b></p>
<ul><li>2 years of experience as a case manager</li>
<li>1 year assisting the homeless find housing</li>
<li>Experience working with clients with co-morbidities (chronic health, mental health, substance abuse issues, for example)</li>
</ul>
<p><b>PREFERRED QUALIFICATIONS:</b></p>
<ul><li>2 years of experience counseling target population</li>
<li>HMIS navigation</li>
<li>Bilingual in Spanish</li>
</ul>
<p><i>Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.</i></p>
<p><i>This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</i></p>
<p><i>If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</i></p></div>

Case Manager Problem Solving Specialist

Rice County, MN

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2></div>
<p></p><div><div><b>**FIRST REVIEW OF APPLICATIONS MARCH 26TH</b></div><div>
The Housing Office Support Specialist provides excellent customer service to residents of Rice County in an efficient, effective, respectful, and confidential manner, and connects them to the workers, programs, and resources they need. The Specialist also provides support to Rice County employees to enable them to do the same with pronounced communication and organizational skills. The Office Support Specialist assists clients in person, on the phone, by email, and fax to direct them to the best staff and available resources matched for their needs. Excellent communications skills are also used to de-escalate concerned and frustrated clients.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><ul><li>Answers four-line receptionist phone, greets visitors, and performs receptionist duties for the Housing Department.</li><li>
Provides a variety of administrative support duties for Housing Department.</li><li>
Performs daily processing of incoming and outgoing mail.</li><li>
Performs recording keeping and filing responsibilities.</li><li>
Performs other duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>MINIMUM QUALIFICATIONS:</b><br>
The position requires a high school diploma or general education degree, and one to three years of office experience, or equivalent.</div><div><b><br>
PREFERRED QUALIFICATIONS:</b></div>
Bilingual skills of English/Spanish or English/Somali.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>HIRING RANGE / UNION:</b> $22.59 - $23.61 per hour / GU Unit &ndash; Grade 5<br>
<br>
<b>HOURS:</b> 20 hours per week. Typical business hours are Monday-Friday, between 8:00am to 4:30pm</div></div></div></div><p></p>
<br><div></div><div><div><div><p>Rice County offers a complete benefit package including medical, dental, life insurance, pension, holiday, vacation, sick leave and long-term disability insurance.<br>
<br>
County employees are eligible for the Public Service Student Loan Forgiveness (PSLF) program.<br>
<br>
For additional information, please follow the link to the Rice County website: https://www.ricecountymn.gov/543/Benefits</p></div></div></div>

Office Support Specialist - HRA

Impact Life

<div>Case Manager &ndash; Women&rsquo;s Recovery Housing
<p><b>Location:</b> Wilmington, DE<br>
<b>Schedule:</b> Part-Time (20-hours per week)<br>
<b>Department:</b> Lower-Level Housing</p><p></p>
About Impact Life<p>
Impact Life is a mission-driven nonprofit organization providing recovery-oriented, housing-focused, and whole-person support services to individuals impacted by substance use and mental health challenges. We are committed to dignity, accountability, and long-term stability for the individuals we serve.</p><p></p>
Position Overview<p>
Impact Life is seeking a part-time Case Manager to oversee and provide case management services for residents at a Women&rsquo;s Recovery House located in Wilmington, Delaware. This position is part of our Lower-Level Housing Department and is responsible for supporting residents through individualized case planning, service coordination, and recovery-oriented care.</p><p><b>
This is a part-time 20-hour per week position. The expected schedule is 4 hours per day, Monday through Friday. The specific daily work hours are flexible and will be determined in coordination with the selected candidate based on program needs and availability.</b></p><p></p>
Key Responsibilities<ul><li>
Provide direct case management services to assigned residents across two men&rsquo;s housing programs
</li><li>Meet regularly with residents to assess needs, support recovery goals, and monitor overall well-being
</li><li>Develop, implement, and update individualized recovery and care plans in collaboration with the treatment team
</li><li>Coordinate referrals and link residents to appropriate internal and external services, including behavioral health, medical, and social supports
</li><li>Maintain accurate and timely documentation, including required case notes and records
</li><li>Participate in recovery planning meetings and interdisciplinary team coordination
</li><li>Conduct ongoing assessments and adjust services based on resident needs and program protocols
</li><li>Facilitate groups and provide individualized education as required
</li><li>Provide crisis intervention and therapeutic de-escalation when needed
</li><li>Maintain confidentiality and deliver services in a non-judgmental, trauma-informed, and person-centered manner
</li>Travel between both Wilmington housing locations as part of the regular work schedule<br>
<li>
</li></ul><br>
<br>
<b>Requirements</b><br>
<br>
Qualifications<ul><li>
High School Diploma or GED required
</li><li>Bachelor&rsquo;s degree in behavioral health or a related field preferred
</li><li>Minimum of two years of experience in behavioral health, housing services, or a related field
</li><li>Experience providing case management services strongly preferred</li></ul><p></p>
Certification Requirement<p>
Applicants must either:</p><ul><li>
Possess an active Certified Peer Recovery Specialist (CPRS) credential, <i>or</i>
</li><li>Meet eligibility requirements to obtain CPRS certification and successfully complete certification within one (1) year of hire.</li></ul><p>
For more information regarding CPRS certification requirements and the application process, please visit the Delaware Certification Board: Certified Peer Recovery Specialist (CPRS) | Delaware Certification Board</p><p></p>
Skills and Abilities<ul><li>
Ability to manage multiple caseloads across locations while maintaining organization and consistency
</li><li>Strong verbal and written communication skills
</li><li>Ability to work independently and collaboratively within a multidisciplinary team
</li><li>Working knowledge of community resources and service systems
</li><li>Ability to adapt in a fast-paced environment and reprioritize as needed
</li></ul><p></p>Travel and Work Environment
Combination of community-based and office-based work<br>
<ul><li>
</li></ul><br>
<br>
<b>Benefits</b><br>
<ul><li>
Health Care Plan - Medical, Dental &amp; Vision</li><li>
Retirement Plan - 401k &amp; ROTH 401k</li><li>
Paid Time Off
</li><li>11 Paid Holidays Yearly</li><li>
Training &amp; Development</li><li>
Wellness Resources</li></ul></div>

Case Manager - Women's Recovery Housing (Part-time 20hrs/week)

Serene health

<div><div><p><i>Empowering Wellness, Transforming Lives</i></p>
<p>
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.</p>
<p>
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.</p>
<p>
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.</p>
<p>
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!</p></div><br>
<p></p>
<p><b>
Job Summary:</b></p>
<p><i>
The official job title is Community Support Outreach Specialist.</i></p>
<p>
The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness.</li>
</ul><ul><li>Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment.</li>
</ul><ul><li>Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs.</li>
</ul><ul><li>Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities.</li>
</ul><ul><li>Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting.</li>
</ul><ul><li>Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor.</li>
</ul><ul><li>Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals.</li>
</ul><ul><li>Perform additional duties as assigned.</li>
</ul>
<p><b>Community Support (CS) Services:</b></p>
<ul>
<li>Housing Transition Navigation Services</li>
</ul><ul><li>Housing Tenancy and Sustaining Services</li>
</ul><ul><li>Community Transition Services/ Nursing Facility Transition to a Home</li>
</ul><ul><li>Housing Deposits</li>
</ul><ul><li>Short-Term Post-Hospitalization Housing</li>
</ul>
<p><b>Education and Experience:</b></p>
<ul>
<li>High school, diploma or GED is required.</li>
</ul><ul><li>Minimum of 1 year experience in case management, patient care, customer service, call center, or patient care is required.</li>
</ul>
<p><b>Required Skills/Abilities:</b></p>
<ul>
<li>Must have a valid California driver's license and valid vehicle insurance.</li>
</ul><ul><li>Excellent communication, interpersonal, customer service, active listening and organizational skills.</li>
</ul><ul><li>Computer skills for documentation, email and chat support.</li>
</ul><ul><li>Proficient speaking, reading, and typing abilities and possess strong proofreading skills.</li>
</ul><ul><li>Proficient skills in working independently and collaboratively in a team to provide member care.</li>
</ul><ul><li>Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously.</li>
</ul><ul><li>Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families.</li>
</ul><ul><li>Ability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. Must have an empathetic and warm-hearted nature.</li>
</ul>
<p><b>Physical Requirements:</b></p>
<ul>
<li>Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.</li>
<li>Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment.</li>
<li>Prolonged periods of sitting at an office desk on the computer.</li>
<li>Lifting: Able to lift up to 15lbs.</li></ul><p></p><div><p><b><br>
Benefits</b></p>
<p>
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:</p>
<p>
Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family.</p>
<p>
Short &amp; Long-Term Disability Benefits: Protection when you need it most.</p>
<p>
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.</p>
<p>
Flexible Spending Accounts: Manage your finances with flexibility.</p>
<p>
Employee Assistance Program (EAP): Support when life throws challenges your way.</p>
<p>
401(K): Building your financial future with us. Effective after 1 year of employment.</p>
<p>
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.</p>
<p>
Paid Holidays: Quality time to enjoy celebrations.</p>
<p>
Employee Referral Program: Share the opportunities and reap the rewards.</p>
<p>
Company Discount Program: Enjoy savings on everyday expenses and memberships.</p><br>
<p></p>
<p><b>
Equal Employment Opportunity</b></p>
<p>
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.</p>
<p><b>
Pre-Employment</b></p>
<p>
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.</p></div></div>

Community Support Outreach Specialist

Services For The Underserved

<div>Min: USD $60,000.00/Yr. Max: USD $67,000.00/Yr. Position Overview:
<ul><li><b>SCOPE OF ROLE</b>:</li></ul><div>
The HLPS Case Manager (a &ldquo;CM&rdquo;) is an essential team member that develops and executes housing navigation and placement services including follow-up post placement for clients referred by NYC Health + Hospitals (H+H). The CM meets with the client in person to develop a housing plan and complete the housing packet and works to support the client to find and move into permanent housing. The CM checks in at consistent, regular intervals during and post move-in/placement and will help the client renew their lease or reapply for vouchers if necessary. The CM will document all interactions, activities, and status changes. The CM will also coordinate services with other contacts to support the client as needed, including shelter/safe haven housing specialist, H + H care team, etc. and as needed, referrals to external providers. The CM plays a key role in executing and updating housing plans, identifying needs, preferences and eligibilities, monitoring client behaviors and practices, and trouble-shooting incidents.</div><p><br>
</p><div></div><ul><li><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:</b></li></ul><ul><li>
Conduct intake process with new clients within 48 hours of assignment; includes but is not limited to explanation of HLPS client rights and responsibilities, and grievance procedures.</li><li>
Develop initial housing plans and conduct plan reviews as needed for an assigned caseload.</li><li>
Work with clients to assess eligible housing vouchers, identify housing preferences to search for and match with opportunities, coordinate with the client and the peer counselor/specialist for housing tours and/or interviews, collect necessary documents, and complete applications and paperwork.</li><li>
Regularly schedule follow-up after initial placement to identify further support needs, trouble-shoot incidents, confirm payment, and reapply for vouches and support in lease renewals as needed.</li><li>
Provide accurate, complete, and timely data entry and other documentation of the housing status, interactions, and communications with and on behalf of clients, and if relevant, provision of supportive social services, and client progression/regression toward the goals of securing permanent affordable housing.</li><li>
Attend staff meetings, case conferences, group supervision, and professional development activities such as in-service training(s), seminars, webinars, and conferences as needed. Work with other consortium partners as necessary.</li><li>
Support an environment that embodies diversity, equity, inclusion, and accessibility (DEIA).</li><li>
Participate in workplace culture inspires high-level performance, collaboration, accountability, and professional and respectful interaction.
</li><li>Employ best practices for effective feedback and communication at all levels of staff engagement.</li><li>
Perform all job-related tasks as required.</li></ul><br>
<div></div>
Qualifications:
<ul><li><b>REQUIREMENTS:</b></li></ul><div><b><i>
REQUIRED EDUCATION AND EXPERIENCE
</i></b></div><ul><li>High School Diploma or Equivalent.
</li><li>Bachelor&rsquo;s degree in human services field preferred</li></ul><div><b><i><br>
PREFERRED QUALIFICATIONS &amp; SKILLS</i></b></div><ul><li>
Minimum of two years of experience in case management, tenant organization, counseling, community outreach and/or direct advocacy for clients in social service settings.
</li><li>Experience working with homeless individuals and people living with health and/or mental health issues and substance use a plus. Ability to engage with residents.</li><li>
Knowledge of applicable state and city housing and disability laws and codes preferred. Knowledge and experience working with NYC voucher programs, housing subsidies and supportive housing programs preferred.</li><li>
Computer literacy with advanced knowledge of Word, Excel, and Outlook.</li><li>
Familiarity with HOME, CARES, CAPS, Housing Connect, etc. databases.</li><li>
Willingness to travel throughout the five boroughs and make multiple visits to the community as needed. Sporadic evening or weekend hours may be required.</li><li>
Demonstrated commitment to quality and data-driven reporting.</li><li>
Track record of effective collaboration within a direct service organization balancing a large caseload with competing priorities.</li><li>
Strong written and verbal communication skills.</li><li>
Action-oriented, entrepreneurial, flexible, and innovative approach to interacting with and supporting clients.</li><li>
Bilingual (or multi-lingual) is preferred</li></ul><div></div><div><br>
</div>Company Overview:
<div><b>
S:US IS AN EQUAL OPPORTUNITY EMPLOYER</b></div><div></div><div><br>
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our<b> </b><b>Benefits Page</b> and see how S:US invests in you.</div><div></div><div><br>
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.</div><div></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.</div>
ID: 2026-18375 Work Location: false</div>

Case Manager

Beacon Communities LLC

Senior Occupancy Specialist, Niagara Square - Buffalo, NY
<br>Bilingual in English and Spanish Strongly Preferred
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Our next Senior Occupancy Specialist will manage our Occupancy/Leasing Specialist, driving occupancy at our site, and will complete all the LIHTC recertifications for our residents, helping ensure financial success at the site. LIHTC designations (HCCP, C3P) will substitute for the COS designation.
<br><b>General Statement of Duties:</b> Interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the Company’s representative by conveying the benefits of the community. Responsible for the leasing process from introduction to the actual occupancy of the resident.
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<b>Supervision Received:</b> Reports directly to Property Manager.
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<b>Supervision Exercised:</b> May supervise Occupancy Specialists both within the property and across the region.
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<b>FLSA:</b> Non-Exempt
<br><b>Essential Functions of the Position:</b> (Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class.)
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<ul>
<li>Provides leadership for the property on occupancy programs and services</li>
<li>Ensure effective working relationships with Area or Roving Occupancy Specialists, corporate staff and Property Management team.</li>
<li>Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi database.</li>
<li>Processes monthly Section 8 Housing Assistance Payment Billing.</li>
<li>Processes and transmits TRACS (Tenant Rental Assistance Certification System).</li>
<li>Greets applicants and provides instruction and guidance to prospective residents during application process.</li>
<li>Coordinates leasing to include intakes, interviews, processing and preparation of applications, and their distribution.</li>
<li>Coordinates and maintains waiting list.</li>
<li>Prepares and maintains office and rental expense budgets.</li>
<li>Assists with rent collection efforts by mailing notices to delinquent residents.</li>
<li>Prepares lease packages and supplemental documents for new move-ins.</li>
<li>Conducts new resident orientation.</li>
<li>Special projects as assigned by property manager.</li>
<li>Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.</li>
<li>Enforces and adheres to company policies, rules and regulations.</li>
<li>Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.</li>
<li>Preserves and respects resident and applicant confidentiality.</li>
</ul>
<b>Minimum Qualifications:</b><br>
<b>Education and Experience:</b><br>
<ul>
<li>Associates degree or equivalent is required.</li>
<li>Certified Occupancy Specialist Designation required.</li>
<li>Four plus years sales/leasing experience or equivalent.</li>
<li>Depending on property needs, COS experience with Project Based Section 8, Section 236, Rent Supplement and 13A experience may be needed.</li>
</ul>
<b>Qualifications and Skills:</b><br>
<ul>
<li>Strong math proficiency required.</li>
<li>Knowledge of subsidy regulations.</li>
<li>Proficient in Microsoft Office and Excel; highly motivated and able to work independently; ability to handle emergency situations and pressure due to complexity and time-sensitivity; excellent organizational and proofreading skills; attention to detail; strong interpersonal skills; high energy.</li>
<li>Ability to be an active team member within the Company.</li>
</ul>
<b>Beacon Core Competencies required for all positions:</b> Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.
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<b>COS Functional Job Competencies required:</b> Job Knowledge, Quality, Self Development, Personal Organization, Productivity, Computer Skills.
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<b>Compensation:</b> $26.00 - $28.00 per hour
<br>Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
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<b>Company Overview:</b><br>
Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
<br>At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.
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<b>Benefits Offered:</b><br>
At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.
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<b>As a regular, full time employee at Beacon you can expect:</b><br>
<ul>
<li>Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.</li>
<li>Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.</li>
<li>Retirement planning. We offer a 401k program with a company match.</li>
<li>100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.</li>
<li>Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!</li>
</ul>
Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.

Senior Occupancy Specialist

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