hr service center resolution expediter

The Home Depot

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 Req171581
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  POSITION PURPOSE
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 The HRSC Resolution Expediter supports The Home Depot's HR Service Center (MYTHDHR) in providing excellent customer service to the contact center customers, associates and managers via active listening and professional communication during the intake of inbound communication from both internal and external customers via telephone, letters, e-mail and/or social networks.  The HRSC Resolution Expediter resolves customer issues such as associate pay and other HR-related transactions and communicates resolution to appropriate parties and identifies problems that he/she cannot resolve and escalates them to appropriate leader within the department. Takes ownership of customer issues and provides complete end to end issue resolution by utilizing resources available.
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  Major Tasks, Responsibilities And Key Accountabilities
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 80% Customer interaction including inbound customer concerns, outbound customer follow-up and issue resolution.
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 20% Customer issue resolution including follow up to internal and external resources. Other activities as assigned by leadership.
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  NATURE AND SCOPE
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 Reports to HRSC Supervisor.
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 No direct responsibility for supervising others.
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  Environment
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  ENVIRONMENTAL JOB REQUIREMENTS
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 Located in a comfortable indoor area. Any unpleasant condition would be infrequent and not objectionable.
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  Travel
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 Typically requires overnight travel less than 10% of the time.
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  Essential Skills
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 Additional Environmental Job Requirements:
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  Minimum Qualifications
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 Must be eighteen years of age or older.
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 Must be legally permitted to work in the United States.
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  Additional Minimum Qualifications
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 Education Required:
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 The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
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 Years of Relevant Work Experience: 2 years
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  Physical Requirements
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 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
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  Additional Qualifications
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 Preferred Qualifications:
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   HR experience preferred in a contact/shared service environment
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   Demonstrated excellence in organization, time management and oral and written communication skills.
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   Demonstrated excellence in interpersonal and customer service skills.
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   Strong attention to detail and ability to clearly and concisely document research notes and details related to issue resolution required.
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   Ability to understand and follow multiple complex processes.
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  Knowledge, Skills, Abilities And Competencies
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   Negotiating/Influencing skills
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   Excellent verbal and written skills
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   Attention to quality and detail
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   Microsoft Windows/Office proficient
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   Proficient typing/keyboarding skills
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   Multi-tasking capability/Time and Case Management skills
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HR Service Center - Resolution Expediter

<div><div>About NCR VOYIX</div><div></div><div>
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.</div><div></div><div>
Job Title: Senior HR Business Partner</div><div>
Location: Atlanta, US<br>
Reports To: HR Director</div><div></div><div>
Role Overview:</div><div>
The HRBP Manager acts as a strategic partner to business leaders, driving HR initiatives aligned with organizational goals. This role involves managing employee relations, talent management, workforce planning, and ensuring compliance with labor laws and company policies. The HRBP Manager will work closely with leadership to foster a positive work culture, resolve complex employee issues, and implement HR strategies that enhance employee engagement and organizational performance in Technology environment.</div><div></div><div>
Key Responsibilities:</div><div>
Strategic HR Partnership</div><ul><li><div>
Collaborate with business leaders from technical background to understand organizational objectives and design HR strategies to support them.</div></li><li><div>
Provide insights on workforce planning, succession planning, and organizational design.</div></li><li><div>
Act as a trusted advisor to leadership on people-related matters.</div></li></ul><div>
Employee Relations</div><ul><li><div>
Lead and manage complex employee relations cases, including investigations, disciplinary actions, and grievance handling.</div></li><li><div>
Ensure compliance with labor laws, company policies, and ethical standards.</div></li><li><div>
Develop proactive ER programs to promote a positive and inclusive work environment.</div></li><li><div>
Partner with legal and compliance teams on sensitive cases and risk mitigation.</div></li></ul><div>
Performance Management</div><ul><li><div>
Drive performance review cycles, ensuring fairness and alignment with business goals.</div></li><li><div>
Coach managers on handling performance issues and implementing improvement plans.</div></li></ul><div>
Talent Management &amp; Development</div><ul><li><div>
Support leadership in identifying high-potential employees and creating development plans.</div></li><li><div>
Facilitate training programs on leadership, communication, and compliance.</div></li><li><div>
Promote diversity, equity, and inclusion initiatives.</div></li></ul><div>
Policy &amp; Compliance</div><ul><li><div>
Review and update HR policies to align with local regulations and global standards.</div></li><li><div>
Conduct audits and ensure adherence to compliance requirements.</div></li></ul><div>
Change Management</div><ul><li><div>
Support organizational change initiatives, including restructuring and cultural transformation.</div></li><li><div>
Communicate effectively to ensure smooth transitions during change processes.</div></li></ul><div>
Analytics &amp; Reporting</div><ul><li><div>
Use HR metrics and analytics to provide insights on attrition, engagement, and workforce trends.</div></li><li><div>
Prepare reports for leadership on ER cases, compliance, and HR initiatives.</div></li></ul><div>
Required Skills &amp; Competencies</div><ul><li><div>
Strong knowledge of labor laws and employee relations best practices.</div></li><li><div>
Excellent communication, negotiation, and conflict resolution skills.</div></li><li><div>
Ability to influence and build strong relationships with senior stakeholders.</div></li><li><div>
Analytical mindset with experience in HR data interpretation.</div></li><li><div>
Proficiency in HR systems (Workday, SAP, etc.) and MS Office tools.</div></li></ul><div>
Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).</div></li><li><div>
9 - 13 years of progressive HR experience, with at least 4 - 5 years in an HRBP role at a tech company.</div></li><li><div>
Proven experience in handling complex ER cases and partnering with leadership.</div></li></ul><div>
Offers of employment are conditional upon passage of screening criteria applicable to the job</div><div></div><div>
EEO Statement</div><div>
Integrated into our shared values is NCR Voyix&rsquo;s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</div><div></div><div>
Statement to Third Party Agencies<br>
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</div><div></div><div><i>
&ldquo;When applying for a job, please make sure to only open emails that you will receive during your application process that come from a </i><i>@ncrvoyix.com email</i><i> domain.&rdquo;</i></div></div><div></div>

Senior HR Business Partner

Workday

<div><div>Your work days are brighter here.</div><div></div><div>
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.</div><div></div><div>
About the Team</div>
Our People Consultant Team supports our Workmates across the Americas as part of the broader Talent Services organization. We are looking for an eager and motivated person to come join our team. The People Consultant team works directly with leaders and employees to provide performance coaching, guidance, and support. We regularly partner across various teams to develop policies/processes, use data to drive decision making, and are a trusted advisor to the business.<div></div><div>
About the Role</div><div></div><div>
This is an amazing opportunity for an experienced HR Practitioner with an outstanding opportunity to develop and grow their capabilities within an exciting and high growth company.</div><div>
You will demonstrate a broad scope of knowledge and experience and contribute proactively to the development of policies and processes in North America. You will work with people leaders to optimize talent performance, effectively set clear expectations, and to support both the employee and leaders in the pursuit of desired business outcomes.</div><div>
This role is both hands-on and strategic, requiring expertise in the areas of coaching/development, compensation, conflict management, organizational/talent development and more.</div><div></div><div>
About You</div><div></div><div>
Basic Qualifications</div><ul><li>
Provide strategic advice and direction to leaders, supporting key talent and business initiatives, ensuring maximum organizational effectiveness.</li><li>
Engage as a trusted adviser and subject matter expert to coach managers and employees on sensitive work-related issues related but not limited to: performance management, conflict resolution, interpretation of company policy, culture and values, and make recommendations to help resolve complex and unique employment related issues</li><li>
Assist managers and employees in understanding and applying people tools, policies and procedures to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance</li><li>
Analyze data, understand trends, and develop proactive solutions to further support business objectives</li><li>
Work closely with Talent Services team members to implement specific HR processes and transactions to support employee and manager-generated requests.</li><li>
Complete ad-hoc projects, reporting and tasks as the need arises with cross-functional HR / Partner teams, working on or leading projects/programs.</li><li>
Establish, build and maintain strong relationships with business groups including employees, people leaders, HR and Legal.</li><li><div>
7+ years of relevant experience working in employee relations, HR generalist or HR business partner role</div></li></ul><div></div><div>
Other Qualifications</div><ul><li>
Excellent demonstrable knowledge of current employment law and best practices in Employee Relations policies, principles, and procedures.</li><li>
Able to advise a range of stakeholders on Employee Relations issues balancing legal compliance with business needs.</li><li>
Sound knowledge and understanding of relevant employment standards and legislation</li><li>
Demonstrate effective influencing skills to provide resolution to complex and highly sensitive employee issues</li><li>
Ability to work independently and be part of a team environment while developing strong professional relationships with peers, managers, executives and cross-functional teams.</li><li>
Ability to use sound judgment to problem solve, make decisions and involve necessary individuals at the appropriate time.</li><li>
Displays the highest commitment to customer service and maintaining an outstanding employee experience</li></ul><div><br>
Workday Pay Transparency Statement</div><div></div><div>
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please <div>click here</div>.</div><div></div>
Primary Location: USA.GA.Atlanta<br>
<div></div>
Primary Location Base Pay Range: $117,000 USD - $175,600 USD<br>
<div></div>
Additional US Location(s) Base Pay Range: $111,200 USD - $197,500 USD<div><br>
Our Approach to Flexible Work</div><div><br>
With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.</div><div></div><div>
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.</div><div></div><div>
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.</div><div><br>
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email <div>accommodations@workday.com</div>.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!</div><div>
At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.</div><div></div><div><br>
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.</div><div></div><div><br>
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</div></div>

Senior People Consultant

Higginbotham

<div><p><b>Position Job Summary: </b>The Benefits Specialist works directly with HR Services clients and their employees to provide day-to-day support all aspects of benefit administration and management from enrollment to termination of coverage.</p>
<p><b>
Essential duties and responsibilities:</b></p>
<ul>
<li><b>Benefits Administration</b>
<ul><li>Manage ongoing Benefits Administration for assigned clients, overseeing tasks such as New Hire and Open Enrollments, Medical Support Orders, processing benefit changes at the carrier level, invoice audit and reconciliations, payroll audit and verification, and managing COBRA processes &amp; vendor interfacing.</li>
<li>Administer day-to-day support for employee benefit plans, covering medical, dental, vision, life insurance, flexible spending accounts, health savings accounts, employee/dependent eligibility, and long-term disability.</li>
<li>Analyze and address client employee inquiries about benefits, emphasizing both timeliness and quality in responses.</li>
<li>Ensure compliance with applicable state and federal regulations by securing and maintaining benefit documentation.</li>
<li>Demonstrate comprehensive knowledge of federal and state regulations, compliance requirements, and filing procedures impacting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, Medicare, etc.</li>
<li>Input and maintain precise employee enrollment information in benefits-related technology, such as online carrier portals and enrollment modules.</li>
<li>Conduct employee orientations to acquaint them with company benefits.</li>
<li>Research and formulate responses to complex benefit issues impacting client relationships.</li>
</ul></li><li><b>Client Satisfaction</b>
<ul><li>Conduct conference calls and meetings with clients to discuss benefit plan administration.</li>
<li>Develop and maintain employee communication, contributing to policy development.</li>
<li>Provide ongoing consultation by addressing administration questions, discussing regulatory updates, resolving claim issues, and managing customer service problems with carriers.</li>
<li>Assist in vendor management activities to ensure accurate and timely completion of tasks and resolution of employee questions.</li>
</ul></li><li><b>Collaboration and Expertise</b>
<ul><li>Act as a liaison with Broker-of-Record or Higginbotham Producer/Account Manager.</li>
<li>Collaborate, communicate, and address inquiries related to benefits for internal stakeholders, including HR Services team members, HIG brokers, and account managers.</li>
<li>Serve as a knowledgeable resource for Higginbotham team members seeking guidance on benefits administration.</li>
<li>Assist with implementations and internal and external vendor or system changes.</li>
</ul></li><li><b>Ad-Hoc or Miscellaneous Duties</b>
<ul><li>Support various tasks and special projects as required.</li>
<li>Fulfill additional responsibilities as delegated by the supervisor or management.</li>
</ul>
</li></ul><p><b>Qualifications and Skills Required:</b></p>
<ul>
<li>Strong organizational and time management skills with ability to multi-task</li>
<li>Strong attention to detail and patience for tedious tasks</li>
<li>Excellent communication and customer service skills with the ability to work well with others</li>
<li>Ability to work well under pressure or time constraints</li>
<li>Highly motivated and reliable</li>
<li>Proficiency with Microsoft Office</li>
<li>Ability to maintain a positive presence in the workplace and with clients</li>
<li>Ability to work independently and as part of a team</li>
</ul><h5 class="jobSectionHeader"><b>Preferred Education/Training/Experience:</b></h5>
<ul><li>Bachelor&rsquo;s Degree preferred</li>
<li>3-5 years Benefit Administration or Benefit related experience</li>
<li>1+ years Human Resources Administration experience</li>
<li>Preferred experience with the any of the following HRIS/Payroll systems: Paylocity, AllianceHCM, Paycor, Paycom or ADP Workforce Now</li>
</ul>
<p><b>Perks &amp; Benefits:</b></p>
<ul>
<li>Generous employee benefits package which includes a robust wellness program</li>
<li>Employee Ownership Opportunities</li>
<li>Career progression opportunity &ndash; the potential for growth within the company</li></ul></div>

HR Services - Benefits Specialist

GoHealth Urgent Care

<div><p>You&rsquo;re more valuable than ever &ndash; And that&rsquo;s just how we&rsquo;ll make you feel.</p><p></p><p><b>
Summary</b><br>
The Patient Account Specialist is responsible for taking all inbound phone calls, researching customer issues, collecting customer information, collecting payments from customers, responding to all customer inquiries via fax/email/calls.</p><div><b><br>
Qualifications</b><br>
<b>Education Required:</b><br>
<ul><li>High School Diploma or GED</li></ul></div><div><b><br>
Work Experience Required:</b><br>
<ul><li>3+ years of healthcare, billing, or service experience</li></ul></div><div><b><br>
Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:</b><br>
<ul><li>3 years Medical Billing experience</li><li>CPAR &ndash; Certified Patient Account Representative</li><li>Associate&rsquo;s degree in business administration or related field</li><li>Medical insurance billing and claims processing</li><li>Epic or eClinicalWorks experience</li><li>Bilingual (Spanish)</li></ul></div><p></p><div><b>
Knowledge, Skills, and Abilities</b><br>
<ul><li>This role is patient facing and involves interaction and collaboration with other</li></ul>
departments and requires excellent judgment and interpersonal skills.<br>
<ul><li>Strong interpersonal skills including sound judgement while working with cross functional departments.</li><li>Understanding of basic medical terminology and common healthcare documentation.</li><li>Highly experienced in Microsoft Excel and Word for data entry, reporting, and</li></ul>
documentation.<br>
<ul><li>Strong working knowledge of medical billing codes such as Current Procedural Terminology</li><li>(CPT) and International Classification of Diseases (ICD) coding for accurate billing and claims processing.</li><li>Exceptional phone and communication skills with the ability to interact effectively across departments and with customers.</li><li>Ability to organize and prioritize tasks efficiently in a fast-paced environment.</li><li>Proficient in navigating computer systems and performing mathematical calculations related to customer accounts and billing.</li><li>Ability to maintain strict customer confidentiality in compliance with HIPAA and company policies.</li><li>Demonstrated ability to follow through with customer inquiries and resolve issues with professionalism and sound judgment.</li><li>Demonstrate flexibility and open mindedness when approaching problem solving and adapting to changing workflows or priorities.</li><li>Ability to calculate deductibles and co-insurance accurately.</li><li>Ability to read and interpret Explanation of Benefits (EOBs).</li><li>Skilled in performing collection activities related to follow-up and account resolution.</li><li>Ability to identify under and overpayments from payors and take appropriate action.</li><li>Experience with third party payor portals for eligibility verification, claim status and account resolution.</li></ul></div><div><b><br>
Essential Duties and Responsibilities</b><br>
Administrative and Data Accuracy<br>
<ul><li>Accurately update and maintain customer demographic and insurance information.</li><li>Update and document patient account clearly and thoroughly to include information received and given during patient interaction.</li><li>Conduct thorough review of patient accounts to verify that required documentation is properly scanned and recorded, ensuring no unnecessary or duplicate documentation requests are made.</li></ul>
Customer Service and Communication<br>
<ul><li>Deliver high-level customer service to internal customers, payors and urgent care centers.</li><li>Provide exceptional service to customers, ensuring a positive and professional experience.</li><li>Manage each customer inquiry through resolution to include collaborating with internal teams as needed and ensuring timely follow-up.</li><li>Address service-related issues professionally when interacting with customers, guests, physicians and team members.</li><li>Communicate clearly with customers regarding medical and financial matters via phone, email and other communication channels.</li><li>Serve as an effective extension of Company urgent care centers, supporting their mission and values.</li><li>Maintain composure and focus while managing multiple tasks and customer interactions in a high-pressure environment.</li><li>Actively listen to patients to identify financial needs and assist with financial assistance applications when appropriate.</li><li>Minimize patient escalations through one-call resolution.</li></ul>
Patient Account Management and Collections<br>
<ul><li>Responsible for collecting unpaid customer balances and assisting with credit card payments.</li><li>Provides effective review of accounts leading to patient collection of outstanding balances.</li><li>Documents and updates patient accounts information for all payment and contested balances.</li><li>Performs research and analysis of account issues to timely and accurately resolve accounts.</li><li>Ability to review an account and offer prompt pay discounts to increase collections.</li><li>Accurately and timely submit for patient adjustments to satisfy balances if applicable.</li></ul>
Insurance and Billing Analysis<br>
<ul><li>Accurately calculate customer deductibles and co-insurance amounts based on insurance plan details and service charges.</li><li>Review and interpret Explanation of Benefits (EOBs) from insurance carriers to ensure appropriate account handling and customer communication.</li><li>Reviews patient claims to articulate the reason for outstanding balances, including claim review, over/underpayment identification, claim non-submittal, contractual adjustments, deductibles and overall patient responsibility.</li><li>Ability to review claims and take appropriate action, including identifying why a claim denied and resubmitting for processing.</li><li>Validating commercial insurance, including patient eligibility, referrals and authorizations as necessary to secure carrier payment.</li></ul>
Internal Communication and Collaboration<br>
<ul><li>Maintain consistent daily communication with Team and Section leaders.</li><li>Share relevant information with team members to support collaboration and continuity of care.</li><li>Appropriately document any barriers in issue resolution and escalate as needed for review.</li><li>Assist colleagues with tasks and responsibilities when time permits.</li><li>Appropriately identify and assign tasks and responsibilities to internal departments when additional action is required.</li></ul></div><p></p><div><b>
GoHealth Core Values</b><br>
GoHealth&rsquo;s Core Values, listed below, are essential functions of this position:<br>
<ul><li>Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.</li><li>Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.</li><li>Diversity &amp; Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.</li><li>Courage &amp; Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.</li><li>Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.</li></ul>
Additional Requirements<br>
<ul><li>Office Environment: Tasks may be conducted within a climate-controlled office setting.</li><li>Physical Activity: The role may require the ability to lift, carry, push, or pull materials,</li></ul>
supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting,<br>
standing, and walking, with frequent changes in position.<br>
<ul><li>Travel: Travel may be required, including travel between facility locations, remote</li></ul>
facilities, and out-of-town destinations as needed (0-10%)<br>
<ul><li>Safety Equipment: May require the use of safety equipment for infection prevention.</li></ul>
Internet Requirements for Remote Call Center Employees<br>
To ensure an optimal and seamless customer experience, the following internet connection<br>
requirements must be met by all the call center employees working from home.<br>
<ul><li>Connection Type:</li></ul>
o A hardwired (Ethernet) connection is mandatory to ensure stability and<br>
reliability.<br>
o Wireless (Wi-Fi) connections are not permitted for work purposes due to potential<br>
signal fluctuations, interference, and latency issues.<br>
<ul><li>Minimum Internet Speed:</li></ul>
o Download speed: At least 100 Mbps<br>
o Upload speed: At least 10 Mbps<br>
o These speeds are required to handle voice, video calls, and data transmission<br>
simultaneously.<br>
<ul><li>Latency (Ping):</li></ul>
o The network latency must not exceed 100ms to avoid delays in communication.<br>
<ul><li>Internet Service Provider (ISP):</li></ul>
o The employee must subscribe to a reliable ISP that provide high-speed broadband<br>
services (e.g.,Fiber Optic, Cable).<br>
o DSL, satellite, or mobile hotspot connections are not recommended due to higher<br>
latency and potential service disruption.<br>
<ul><li>Backup Internet Connection (Optional but Recommended):</li></ul>
o Employees should have a backup internet source (e.g.,secondary broadband or<br>
mobile data) in case of primary service disruption.<br>
<ul><li>Testing and Compliance:</li></ul>
o Employees are required to perform a speed test using a reliable tool (such as<br>
Speedtest by Ookla) before the start of their shifts.<br>
o A record of compliance may be requested periodically to ensure adherence to these<br>
guidelines.<br>
<ul><li>Equipment:</li></ul>
o Employees are responsible for ensuring that they have the appropriate modem,<br>
router, and Ethernet cable to meet these standards.<br>
o The router should be placed in a location that minimizes interference and<br>
maximizes the signal strength to the modem.<br>
[DO NOT EDIT BELOW THIS LINE]<br>
_________________________________________________________________________________________________________<br>
Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders<br>
to perform other duties. Leadership may revise this job description at any time.<br>
<b>Equal Employment Opportunity Statement</b><br>
The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.<br>
<br>
<b>ADA Accommodation Statement</b><br>
Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion.<br>
<b>Compliance Statement</b><br>
This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment</div><p></p><p>
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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.<br>
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For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy</p></div>

Patient Account Specialist

Siemens Healthineers

<div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.<br>
<br>
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p><p></p>
Varian Medical Systems, a Siemens Healthineers company is hiring a Director of Transportation on a remote basis. In this role you will have experience in the one or more of the following areas: Global Transportation organization/ Global Transportation Strategy / Transportation organization, in defining and implementing Supply Chain Transportation standards and guidelines in area of responsibility.<br>
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**This position is designed to be performed on a remote basis within USA timezones**<p></p><p><b>
What You will do:</b></p><ul><li>
Organize the Transportation team to effectively support the needs of the company by developing skilled logisticians and creating a strong talent pipeline. Ensure talent growth within critical roles to meet the current and future needs of the organization.</li><li>
Set and build transportation capabilities that drive consistent performance across the geos and scale efficiently in growth markets focused on transparency and predictability in support of regional logistics teams and their internal customers. Capabilities include, but are not limited to, carriers, brokers, TMS and FA&amp;P providers.</li><li>
Ensure compliance with international trade regulations, customs, tariffs, and export controls.</li><li>
Actively liaise with external agencies, Global Trade, regional Logistics and order management teams.</li><li>
Ensure transportation and duty expenses are accurately reported monthly through controlled audit and pay processes.</li><li>
Develop and manage activity based transportation &amp; duty projections for monthly forecasting &amp; actual reflection. Lead annual budget setting for global transportation and duty spend.</li><li>
Adhere to best business practices in export and import operations, DG handling, shipping document presentation, and cost containment strategies.</li><li>
Evaluate performance metrics, analyze data, identify opportunities, and drive the realization of the improvement.</li><li>
Collaborate with Manufacturing, Regional Logistics and Field Operations teams to drive system and operational improvements that will improve delivery performance and/or lower logistics costs as a percentage of revenue.</li><li>
Align upstream with supply chain to ensure that materials and sub-assemblies from our supply base are delivered on time and in the accurate quantity to our factories and regional distribution facilities.</li><li>
Work closely with indirect procurement to implement long term solutions with strategic logistics suppliers that both optimize performance and drive costs savings for the organization.</li><li>
Actively lead and support cross functional efforts of continuous improvement in alignment with strategic objectives and expectations from stakeholders. Achieve 6% YoY cost reduction productivity targets.</li><li>
Develop, leverage, and share documented quality procedures and &quot;best practice&quot; methodologies across the Siemens Healthineers distribution network to drive continuous improvements in all aspects of distribution and order fulfilment operations.</li></ul><p></p><p><b>
What You will have:</b></p><ul><li>
Bachelor's degree in Transportation Management, Logistics, Business Administration, or related field</li><li>
Minimum of 10 years of experience in transportation or logistics management</li><li>
Proven track record managing transportation/logistics operations on a global scale</li><li>
KPI oriented management with strong analytical and problem-solving skills</li><li>
Excellent organizational, leadership, and multitasking abilities</li><li>
Proficiency in transportation management software and systems</li><li>
Experience implementing and managing freight audit and pay solutions.</li><li>
Proficiency with SAP or equivalent ERP products including B2B integrations with logistics providers.</li><li>
Experience in budget management and financial planning</li><li>
Excellent communication and interpersonal skills</li><li>
Ability, competence, and confidence to lead people in all regions and time zones.</li><li>
Strong negotiation and vendor management skills</li><li>
Project management experience leading large cross functional initiatives</li><li>
Knowledge of safety standards and compliance requirements</li><li>
Ability to handle high-pressure situations and make quick decisions.</li><li>
Strong customer service orientation and conflict resolution skills</li><li>
Familiarity with latest industry trends and technological advancements</li><li>
Ability to develop and implement strategic plans.</li><li>
Exceptional attention to detail and accuracy</li></ul><p></p><p>
#LI-Remote</p><p></p><p><b>
Who we are</b>: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p><p></p><p><b>
How we work:</b> When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p><p></p><p>
To find out more about Siemens Healthineers businesses, please visit our company page here.</p><p></p><p>
The base pay range for this position is:</p><p></p>
$181,310 - $249,304<p></p><p>
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.</p><p></p><p>
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
</p><p></p><p>The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.</p><p></p><p>
There is no deadline to apply. Applications are accepted on a rolling basis.</p><p></p><p><b>
Equal Employment Opportunity Statement: </b>Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.</p><p></p><p><b>
EEO is the Law:</b> Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.</p><p></p><p><b>
Reasonable Accommodations:</b> Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.</p><p></p><p>
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you&rsquo;re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
</p><p></p><p><b>California Privacy Notice: </b>California residents have the right to receive additional notices about their personal information. To learn more, click here.</p><p></p><p><b>
Export Control:</b> &ldquo;A successful candidate must be able to work with controlled technology in accordance with US export control law.&rdquo; &ldquo;It is Siemens Healthineers&rsquo; policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.&rdquo;</p><p></p><p><b>
Data Privacy:</b> We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
</p><p></p><p><b>Beware of Job Scams: </b>Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.</p><p></p><p><b>
To all recruitment agencies:</b> Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.</p></div><p></p>

Director Global Transportation (Remote)

<div><p><b>Position Purpose:</b></p><p>
At The Home Depot, safety is our top priority. As a Corporate Security Guard at the Store Support Center (SSC), you will serve as the visible presence of safety and security on our corporate campuses. Security Officers monitor all SSC facilities to ensure a safe environment for associates. This position delivers both security services and customer support by assisting with safety concerns. Security Guards maintain a calm, professional attitude when managing daily procedures as well as emergency situations.</p><p></p><p>
The scheduled hours for this position are Monday through Friday, 6A to 2P.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
30% - Customer Service - Provide customer service to individuals entering or exiting SSC facilities. Monitor security checkpoints and other designated areas to screen and control events. Escort associates and visitors upon request.</li><li>
30% - Operational Procedures - Patrol the perimeter of The Store Support Center (SSC) campuses. Investigate unusual incidents or behaviors. Prepare incident reports for actual or potential security issues. Interview victims and witnesses as needed. Respond to various emergency situations on campus..</li><li>
40% - Security Services - Conduct security inspection tours of SSC campuses; document and report problems in detail to appropriate personnel. Monitor building access points using security technology, CCTV, and HR systems as necessary.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically reports to the Supervisor Security</li><li><p>
This position has 0 Direct Reports</p></li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Must be able to read and write to review and complete required reports and record keeping activities.</li><li>
You should possess interpersonal skills to effectively interact with and communicate with HD associates and visitors.</li><li>
Must possess logical skills and inspect HD property to ensure safety of HD associates and visitors.</li></ul><p>
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<b>Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
Minimal or No education requirements</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
Three to six months of experience</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
0 + years of previous related work experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div><p></p>

Corporate Security Officer (First Shift)

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