hr service delivery specialist

Accenture

Skill required: Employee Services - Employee and Labor Relations 
Designation: HR Service Delivery Specialist 
Qualifications:Any Graduation
 
Years of Experience:7 to 11 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration, training programs, and wellness initiatives. The goal is to enhance employee satisfaction, productivity, and overall well-being. Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. 
What are we looking for? Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements Provide team members with a clear sense of direction and understanding of each other&rsquo;s responsibilities including career planning and succession planning Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and including Controls &amp; Compliance, Business Continuity Plans, process analysis and customer service Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPA&rsquo;s and Human Resources Team on driving key People initiatives Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues Communicates clearly and concisely, using appropriate level of detail, terminology and style. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.
 
Roles and Responsibilities: 1. In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) &amp; does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon. 9. Assist Team with performing &ldquo;Root Cause Analysis&rdquo; on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up to date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months. 18. Work collaboratively with all internal &amp; Third-party stakeholders to achieve Business goals
 
Any Graduation

HR Service Delivery Specialist

AtkinsRéalis

<div><h2 class="jobSectionHeader">Overview</h2>
We are 270+ talents operating under one Hub; diversified into different process groups - Recruitment, Lifecyle, Offboarding, Service Excellence and Contact Management.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore.
As part of the HR Shared Services team at AtkinsR&eacute;alis' in Bangalore, this role provides proactive and effective HR support to employees and managers across the UK region. The position focuses on managing end-to-end employee lifecycle processes, ensuring compliance with regional policies, and delivering high-quality service through tools like Workday and ServiceNow.
The ideal candidate will demonstrate strong administrative capabilities, attention to detail, and a customer-centric approach while handling complex HR transactions, resolving queries, and supporting continuous improvement initiatives. This role also involves collaboration with global HR teams, Centres of Excellence, and stakeholders across Global Region.<h2 class="jobSectionHeader">
Your role</h2><ul><li>
Understands the importance of accuracy and has high attention to detail.</li><li>
Driven, highly organized, can identify and focus on priorities and deliver to deadline.</li><li>
Resilient, can work under pressure, doesn't show frustration, and lose composure when facing resistance.</li><li>
Customer focused, passionate about meeting the requirements of internal and external stakeholders.</li><li>
Strong interpersonal skills can build effective relationships with internal and external stakeholders at all levels.</li><li>
Confident, diplomatic, and tactful.</li><li>
Proactive, works effectively on own initiative and requires little guidance.</li><li>
Demonstrates high levels of confidentiality.</li><li>
Able to work with high levels of autonomy and as part of a team.</li><li>
Should have handled the employee life cycle management (Hire to Retire- Onboarding, Background Check, Absence Management, Job Data Change &amp; Leavers).</li><li>
Managing a variety of HR processes in accordance with regional policies and procedural guidelines (UK/Middle East/North America/Asia Pacific).</li><li>
Demonstrate good proficiency in HR processes and standard operating procedures.</li><li>
Managing &amp; Coordinating queries on Case management tool.</li><li>
Producing standard correspondence to employees &amp; external parties.</li><li>
Liaising with employees, line managers and other HR colleagues.</li><li>
Working closely with the HR Community and COE's.</li><li>
Proactively contributing to improvements within the department.</li><li>
Supporting the People's'Hub team with ad-hoc projects.</li><li>
Audit/Quality Check team members cases.</li><li>
Manage escalations, root cause analysis and provide it to Team Lead/Line manager.</li><li>
Process complex cases/transactions and be back up for the team.</li><li>
Any other duties as requested by the HR Team Leader.</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
Experience, preferably in a HR Shared Services function supporting UK/Middle East &amp; Africa/US/Canada/Asia Pacific.</li><li>
Preference will be given to candidates with experience and knowledge on Workday and ServiceNow Applications.</li><li>
Good IT skills, particularly MS Word, Excel, Outlook.</li><li>
Fluent English - excellent verbal and written communication skills.</li><li>
Strong administrative ability, managing a complex and varied workload.</li><li>
Previous experience in a front facing customer service role and/or project experience is desirable.</li><li>
Should be flexible to work in multiple shifts.</li><li>
Graduate or Postgraduate with minimum 1 - 4 years of experience in HR shared services or similar environment.</li></ul><h2 class="jobSectionHeader">
Reward &amp; benefits</h2>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.
<h2 class="jobSectionHeader">About AtkinsR&eacute;alis</h2>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</div>

HR Operations Analyst - Hourly Consultant Role

Salt Search

Oracle Fusion Cloud HCM - Core HR & Help Desk Consultant Rate: £600-£650 per day (Inside IR35)Contract: 6 months (likely extension)Location: Hybrid - 2 days per week onsite in LeedsStart: ASAP Overview We're looking for an experienced Oracle Fusion Cloud HCM Consultant with specialist knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk, with a strong understanding of how to design and improve HR service workflows. Key Responsibilities <ul> <li> Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. </li><li> Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. </li><li> Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. </li><li> Support HR and IT teams with requirements gathering, testing (UAT), and deployment. </li><li> Provide expertise on HR case management and service delivery improvements. </li><li> Collaborate with key stakeholders to ensure effective HR process alignment. </li><li> Produce configuration documents, process flows, and test scripts. </li><li> Support go-live, post-implementation, and continuous improvement phases. </li></ul> Essential Skills & Experience <ul> <li> Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core HR and HR Help Desk). </li><li> Strong understanding of Service Request Management workflows and lifecycle processes. </li><li> Practical experience with Knowledge Authoring and Knowledge Home in Oracle HCM. </li><li> Ability to translate HR business requirements into efficient system configurations. </li><li> Excellent stakeholder engagement and communication skills. </li><li> Experience within large or complex organisations (public sector or enterprise). </li><li> Oracle HCM certification desirable but not essential. </li></ul> Rates depend on experience and client requirements

Oracle Fusion Cloud HCM Consultant

IneXa Technoloy Ltd

Arabic Change Management Specialist &ndash; Technology HouseRole OverviewWe are seeking a Change Management Specialist to support a large digital transformation programe in a software development house.This role will help transition development teams from traditional, siloed delivery to a modern, product-centric, AI-assisted software factory model, aligned with certain change frameworks.The specialist will work closely with engineering leadership, HR, delivery managers, and platform teams to ensure sustainable adoption of new ways of working.Key ResponsibilitiesChange Management &amp; Adoption<ul><li>Lead change initiatives supporting the rollout of an AI Software Factory operating model</li><li>Apply the change model to drive adoption across engineering and delivery teams</li><li>Manage stakeholder alignment, communication, and resistance to change</li><li>Enable smooth transition from As-Is &rarr; To-Be delivery models</li></ul>Software Factory Operating Model<ul><li>Support definition, rollout, and adoption of factory roles and responsibilities, including:</li><li>Product Owner / Product Manager</li><li>Business Analyst / Requirements Engineer</li><li>Solution &amp; Enterprise Architect</li><li>Software Engineer</li><li>QA / Test Engineer</li><li>DevOps Engineer</li><li>Security &amp; Compliance Roles</li><li>AI / Automation Engineers</li><li>Delivery Manager / Scrum Master</li><li>Platform &amp; Tooling Owners</li><li>Align teams to standardised factory processes, governance, and delivery flows</li></ul>HR &amp; Process Enablement<ul><li>Support HR in aligning job descriptions, responsibilities, and career paths with the new factory model</li><li>Enable adoption of Agile, DevOps, CI/CD, and AI-assisted development practices</li><li>Ensure documentation is structured and maintained in Confluence</li></ul>Required Experience<ul><li>Strong background in change management for software delivery organizations</li><li>Demonstrated experience implementing the change model</li><li>Experience working within software factories, delivery hubs, or large digital transformation programs</li><li>Understanding of AI-enabled development environments is a strong plus</li><li>Ability to work across technical and non-technical stakeholders</li></ul>Location &amp; Language<ul><li>Must be able to travel to Iraq on a weekly basis</li><li>Arabic and English is a must</li></ul>Contract Details<ul><li>Duration: Initial 3-month contract with potential for long term</li><li>Start: 4th of January 2026</li><li>On-site / Hybrid</li></ul>Job Types: Full-time, Contract Contract length: 3 monthsPay: AED7,500.00 - AED20,500.00 per monthApplication Question(s):<ul><li>Are you available to start on the 4th of January?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Change Management/HR: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: RemoteExpected Start Date: 04/01/2026

Arabic Speaking Change Management Specialist – Technology House

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Please, apply till January 7th
 
 
 
 
 
 Please note that this position is open to Saudi Nationals only
 
 
 
 
 
 People &amp; Culture Specialist
 
 
 
 The P&amp;C Specialist supports the implementation of key People &amp; Culture initiatives within the Saudi+ cluster, ensuring alignment with organizational goals and the delivery of exceptional employee experiences. This role is responsible for coordinating various People &amp; Culture processes, including payroll, HR controls execution, vendor management, employee onboarding, and providing operational and administrative support to the P&amp;C team.
 
 
 
 Position
 
 
 
 The P&amp;C Specialist will be responsible for
 
 
 <ul>
 <li>
 Rewards The P&amp;C Specialist issues and tracks invoices for external providers like health and life insurance, coordinating payments with the Finance team. They compile and validate payroll inputs, reconcile outputs with external providers, and secure necessary approvals for timely processing. Additionally, the role involves calculating quarterly accruals for bonuses, vacation, and end-of-service benefits, participating in compensation surveys, and maintaining accurate employee master data, including documentation for hires, transfers, and terminations.
 </li>
 <li>
 Onboarding In collaboration with relevant functions, the P&amp;C Specialist coordinates and manages the employee onboarding program to ensure a smooth integration experience. This includes overseeing the buddy system, preparing onboard letters and welcome kits, and organizing welcome sessions for new joiners. The Specialist also tracks and documents the completion of probation periods to ensure timely follow-up and compliance with internal processes.
 </li>
 <li>
 HR Controls and Headcount Reporting The role is responsible for maintaining accurate headcount data and providing it to various stakeholders as needed. The P&amp;C Specialist ensures timely and accurate reporting of headcount information to JT and other relevant parties upon request, supporting data-driven decision-making and compliance with reporting requirements.
 </li>
 <li>
 P&amp;C Projects The P&amp;C Specialist actively collaborates with the People &amp; Culture team to support the rollout of both operational and strategic initiatives. This includes identifying opportunities to streamline HR processes, improve systems, and enhance overall operational efficiency within the cluster.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Finance, Business Administration, or a related field
 </li>
 <li>
 2&ndash;3 years of experience in HR operations or a similar role
 </li>
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 Native Arabic speaker with proficient English skills
 </li>
 <li>
 Familiarity with local labor laws
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
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 High level of attention to detail and accuracy
 </li>
 <li>
 Proficient in MS Office applications
 </li>
 <li>
 Knowledge of SuccessFactors is a plus
 </li>
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 Knowledge of procurement and vendor management processes is an advantage
 </li>
 <li>
 Proactive approach to problem-solving and process improvement
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 <ul>
 <li>
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 </li>
 </ul>
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

People & Culture Specialist

HCA Healthcare

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you have the career opportunities as a Leadership Training Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Our teams are a committed, caring group of colleagues. Do you want to work as a Leadership Training Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
As a Training Specialist you will contribute to the success of the Leadership and Organizational Development Center of Excellence. You will support the development of managers by organizing programs, tools and processes to increase organizational capabilities for HCA Healthcare&rsquo;s Leadership Institute.
What you will do in this role:<ul><li>
Identify, certify and coach adjunct faculty to deliver Leadership Institute programs</li><li>
You will deliver leadership segments at key division and service line events</li><li>
Partner with division managers and OD Director to create annual development plan for core programs</li><li>
You will assess effectiveness of training in terms of participant accomplishments and performance</li><li>
Use Healthstream to register, track attendance and record participation for all program participants</li></ul><h6 class="jobSectionHeader">
What qualifications you will need:</h6><ul><li>
Bachelors Degree required</li><li>
This role will require 25% travel across the US</li></ul>
Human Resources Group empowers our people to grow and give purpose to the HCA Healthcare culture. We deliver our Human Resource model in three sectors: HR Business Partners, HR Shared Operations and HR Centers of Excellence. HR Business Partner teams are critical to the success of our HR delivery model. We drive performance to achieve successful results to better care for our patients, communities and each other.
 
 
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Leadership Training Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Leadership Training Specialist

Future Leadership

Overview Join to apply for the Chief People Health role at Future Leadership. Northern Health is seeking an outstanding Chief People Officer (CPO) to join its Executive Team. The CPO will provide strategic leadership and oversight of the People & Culture directorate, ensuring the delivery of progressive, responsive, and high-impact human resource services that support Northern Health's mission to deliver exceptional healthcare to Melbourne's northern community. The CPO will drive workforce planning, talent acquisition, capability development, and foster an inclusive, high-performing organisational culture. The organisation is committed to equity, inclusion, and the principles of public health service delivery. Responsibilities <ul><li>Lead People & Culture strategy for a dynamic, growing health service. </li><li>Drive workforce planning, talent, and wellbeing initiatives. </li><li>Lead all people-related functions, including workforce planning, talent acquisition, payroll and remuneration, learning and capability, occupational health & safety, and wellbeing. </li><li>Champion innovation in people systems and processes; oversee programs and policies that promote a safe and healthy workplace. </li><li>Ensure compliance with relevant legislation and best practice standards; foster an inclusive, high-performing organisational culture. </li> </ul>Qualifications <ul><li>Visionary leader with experience in executive HR roles within large, complex organisations, preferably in healthcare or the public sector. </li><li>Advanced knowledge of employment law, industrial relations, and contemporary HR practices. </li><li>Demonstrated ability to anticipate future workforce trends and translate them into actionable strategies. </li><li>Commitment to equity, inclusion, and the principles of public health service delivery. </li> </ul>Organisation Northern Health is a major provider of acute, maternity, sub-acute, mental health, specialist, community, and home-based services in Melbourne's rapidly growing outer north. Services are delivered across five main campuses: Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital, plus multiple mental health service locations. The organisation cares for a diverse community, supported by more than 8,000 staff and an annual revenue turnover exceeding $900 million. The organisation's Strategic Plan aims to create a healthier future by innovating and delivering great care, underpinned by the values of Safe, Kind, and Together. To apply Please visit and click "Apply Now". Address your cover letter and resume to Michael De Santis and Liz Jones of Future Leadership, using reference NRHchp0925. For further information, call . Close Date: November 7, :59 AEDT

Chief People Health

Search 10000+ Hr service delivery specialist jobs near you this January. New roles added regularly across leading industries. Apply today.