hr shared services consultant

UnityPoint Health

<div>Overview:
<div>
HR Shared Services Representative
 
Full Time Benefits 
Remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, &amp; Wisconsin.</div><div> 
The HR Shared Services Representative is responsible for first-line HR support for all UnityPoint Health regions. This position will respond and resolve tier 1 phone and case inquiries from employees, managers, retirees, human resources (HR) and third parties, in regard to HR policy, payroll, benefit eligibility/enrollment, leaves administration, HRIS systems and other matters that occur during the employment life cycle.</div>
Why UnityPoint Health?:

At UnityPoint Health, you matter. We&rsquo;re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you&rsquo;re in. Here are just a few:<ul><li>
Expect paid time off, parental leave, 401K matching and an employee recognition program.</li><li>
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.</li><li>
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.</li></ul>
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:
<div>
75% - Customer Service</div><ul><li>
Answer incoming inquiries with on-the-spot problem solving, critical thinking, and empathy in adherence with AskHR protocol and service standards. May respond to inquiries through case management software, chat, etc. and make outbound calls as necessary.</li><li>
Aid team members, leaders, providers, retirees, human resources (HR) personnel, and third parties with all HR Operation requests, such as, but not limited to: timecards, payroll, benefit enrollment, HRIS navigation, verification of employment, Medicare and Public Service Loan Forgiveness (PSLF) forms, learning management system, credentialing, personnel files, etc., while maintaining confidential and sensitive information.</li><li>
Provide first-level, top notch, professional customer service to team members, leaders, providers, retirees, HR personnel and third parties in addition to self-service tools.</li><li>
Assist team members, leaders, and providers in all stages of the employee life cycle (onboarding, orientation, job changes, life events, retirement, etc.), and able to provide reference to various company policies and procedures regarding a variety of situations.</li><li>
Serve as a first contact to answer team member, leader, and provider questions about company correspondence and clarify any company communications and policies.</li><li>
Ability to pivot in a fast-paced and ever-changing environment regarding federal guidelines, company policies, compliance, processes, and current events.</li></ul><div>
15% - Departmental Support</div><ul><li>
Initiate contact or makes referrals to the appropriate resource for situations that require specific attention or on behalf of other HR Centers of Excellence (CoE).</li><li>
Participate in and share expertise during team meetings and training sessions.</li><li>
Advocates and facilitates escalated inquiries with market HR or Centers of Excellence as needed.</li><li>
Assist in the expansion of self-service tools and centralization of operational HR tasks.</li></ul><div>
10% - Research</div><ul><li>
Conduct routine research to resolve calls and submitted cases by clarifying company policy/practice or regulations. May assist with more complex research as assigned.</li><li>
Determines and addresses any unstated needs and anticipates additional considerations and questions. Recognizes when escalation of a situation is necessary.</li></ul>
Qualifications:

Education:<ul><li>
Associates degree in HR, business, or technology (or applicable work experience) required.</li><li>
Bachelors degree in HR, business, or technology (or applicable work experience) preferred.</li></ul>
Experience:<ul><li>
Two years in customer service, HR or IT experience preferred.</li></ul></div>

HR Shared Services Representative

Ascension

<div>Your future role at a glance:
<div>
Location: Remote - Must reside within CST or EST timezones</div><div>
Department: HR Shared Services and Operations</div><div>
Schedule: Temporary | Full-time | Monday - Friday | varied shift between 8am-6pm EST | Position will start early May or June and extend until March 2027</div><div>
Salary: $20 per hour</div><div>
#LI-AM2</div><div>
#HRJob</div>
How you'll make an impact in this role:
<ul><li>Contributes to the HR central team, displaying a strong ability to problem solve and quickly complete a variety of associate lifecycle data management transactions.</li><li>
Serves as an initial point of contact for HR related inquiries (i.e. employee changes, benefits, compensation, payroll, polices &amp; procedures).</li><li>
Handles inbound calls, cases, and on-line web chats to identify the associate's need, processes necessary transactions, and escalates issues as required. Initiates outbound calls/contact for issue resolution and follow-up.</li><li>
Adheres to all service level agreements (SLAs) established by HR Shared Services and appropriately documents case details and relevant information in the case management system.</li><li>
Serves as primary support for associates and managers with Employee Self Service (ESS) and Manager Self Service (MSS) transactions.</li></ul>
What minimum qualifications you'll need:
<div>
Education:</div><ul><li>
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. 
<ul><li>
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</li></ul></li></ul>
What additional requirements you'll need:
<ul><li>2+ years of HR or benefit call center experience.</li></ul>
Life at Ascension: Where purpose meets opportunity:
<div>
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you&rsquo;ll find an inclusive and supportive environment where your contributions truly matter.</div>
Equal employment opportunity employer:

Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
<div>Employer participates in the Electronic Employment Verification Program. Please click here for more information.</div> 
<div></div>
Benefits:
<div>
Paid time off (PTO) 
Various health insurance options &amp; wellness plans 
Retirement benefits including employer match plans 
Long-term &amp; short-term disability 
Employee assistance programs (EAP) 
Parental leave &amp; adoption assistance 
Tuition reimbursement 
Ways to give back to your community</div><div></div><div> 
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.</div></div>

Temporary HR Shared Services Specialist

<div>ADP, Inc is hiring a NAS HCM Service Consultant III in our Maitland, FL location
<ul><li>Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?</li>
<li>Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?</li>
</ul>Well, this may be the role for you! Ready to design what&rsquo;s next?
To thrive in this career, you&rsquo;ll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You&rsquo;ll be curious, persistent, and at times persuasive. 
 
As part of our team, you&rsquo;ll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what&rsquo;s next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.
WHAT YOU&rsquo;LL DO:
<ul><li>Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.</li>
<li>Learning. You&rsquo;re always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a &ldquo;learn as you go&rdquo; approach with a willingness to figure out new ways of doing things.</li>
<li>Create Results. You&rsquo;re proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it&rsquo;s as polished as you could make it.</li>
<li>Continuous Learning. You will actively collaborate with other associates to share ideas or show what you&rsquo;ve learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.</li>
<li>Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.</li>
<li>Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.</li>
<li>Challenges. Inevitable challenges will arise, and we&rsquo;ll rely on you to look for a solution.</li>
<li>Responsibilities. Responsible to research, troubleshoot, and resolve ADP client application issues that come up during system set ups, product functionality, product enhancements, data defects and general client inquiries. Serve as the single point of contact for all application within functional area and be responsible for the coordination of resolution across other ADP products, including Enterprise, PayForce, PCPW, PayExpert, WorkForce Now, ProBusiness, and Vantage. Maintain records in ADP&rsquo;s Customer Relationship Management (CRM) and manage work in process and queues in addition to maintaining project log for large and complex clients. Interface with external and internal clients to resolve escalated issues and answer product and process questions. Develop and implement complex configuration and/or process solutions to the application and resolve daily client inquiries for their assigned book of business. Troubleshoot complex issues, develop solutions and recommendations. Create solutions which involves analyzing reports, developing processes, client education as well as gaining buy in and support from internal partners such as product experts and sales.</li>
</ul>TO SUCCEED IN THIS ROLE:
<ul><li>Education and Qualifications/Skills and Competencies. Bachelor's degree in Computer Science, Information Technology, Business Administration, Human Resources, or related field of study and five (5) years of related experience required. The company will also accept a Master's degree and three (3) years of related experience. 
</li>
<li>Work Experience. Three (3) years of experience must include: Benefit administration including best practices, common benefit package offerings and basic regulatory knowledge surrounding benefit administration; Developing and implementing complex configuration solutions for software applications; Writing SQL queries; Coding within the HWSE and Vantage system to provide solutions; Microsoft Office (Word, Outlook, Excel, Powerpoint); Data reporting tools; Provide feedback/suggestions on process improvements to gain efficiency or increase client satisfaction; Using data analytics to analyze client data toward identification of trends, areas of concern, create metrics to show ROI; Create and execute comprehensive test plans for all configuration changes and communicate issues back to development for resolution; Troubleshoot client inquiries using various systems.</li> 
</ul>YOU&rsquo;LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another&rsquo;s ideas to find the best solution.</li>
<li>Deliver at an epic scale. We deliver real user outcomes using strong judgment and good instincts. We&rsquo;re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.</li>
<li>Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.</li>
<li>Act like an owner &amp; doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.</li>
<li>Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP&rsquo;s Philanthropic Foundation.</li>
<li>Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.</li>
</ul>Benefits listed at: jobs.adp.com/en/life-adp
A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc &reg; Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP&rsquo;s commitment on our YouTube channel: http://adp.careers/DEI_Videos
What are you waiting for? Apply today! 
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY 
(ADA version: https://youtu.be/IQjUCA8SOoA )
For more information please visit: jobs.adp.com
#DNS
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

NAS HCM Service Consultant III

HSBC

<div>Job Profile
The Portfolio Service Management is responsible for managing portfolio management support activities within the allocated portfolio as required by the Transformation/PMO/Management Services function<ul><li>
Managing IT planning including Headwinds,Run the Bank (RTB) and Change the Bank (CTB) for all the local services effectively.</li><li>
Running projects as Project Manager (managing business, engaging stakeholders, effective communication and adhere to agreed timelines).</li><li>
Assessment &amp; review of Cloud systems workloads, and driving Cloud agenda in compliance with the Country regulations</li><li>
Manage the service continuity via a formal Business Impact Assessment (BIA), understanding the Business Maximum Disruption Time (MDT) and ensure this is reflected in the service Recovery Time Objective.</li><li>
Identify, in conjunction with the business, new initiatives that may impact the service whereby this may include new products or changes to existing products.</li><li>
Ensure that the service continues to meet the customer&rsquo;s needs &amp; demands and takes corrective action where necessary. This includes, but is not limited to, formal service availability reporting against agreed availability targets.</li><li>
Ensure that Non-Functional requirements are completed via the ITSA Process during managing a project tasks.</li><li>
For externally hosted services, ensure that the support model is included within the contract and managing the relationship with the vendor along with the business owner.</li><li>
Ensure capacity planning is maintained for all services; including business expected growth in IT planning.</li></ul><div></div> 
Experience
<ul><li>Evidence of effective working with a distributed team
</li><li>A track record of overseeing delivery of multiple, large scale, complex programmes and projects
</li><li>Thorough knowledge of risk management
</li><li>Demonstrated ability to rapidly build relationships with key stakeholders
</li><li>A wide knowledge of IT hardware, software, operations and networks
</li><li>Deep understanding of the Country&rsquo;s regulations.</li></ul><div></div> 
Skills
<ul><li>Understand the Regional and Group strategies of the business and Software Development
</li><li>Communication and interpersonal skills
</li><li>A comprehensive level of technical expertise</li></ul><div> 
</div>Technical Skills
<ul><li>Strong knowledge of project management frameworks &amp; tools</li><li>
Methodology/Process, Development Practices and Standards</li></ul></div>

IT Service Owner - HSBC Egypt

<div>
 
 Job Profile
 
 
 
 The Portfolio Service Management is responsible for managing portfolio management support activities within the allocated portfolio as required by the Transformation/PMO/Management Services function
 
 
 <ul>
 <li>
 Managing IT planning including Headwinds,Run the Bank (RTB) and Change the Bank (CTB) for all the local services effectively.
 </li>
 <li>
 Running projects as Project Manager (managing business, engaging stakeholders, effective communication and adhere to agreed timelines).
 </li>
 <li>
 Assessment &amp; review of Cloud systems workloads, and driving Cloud agenda in compliance with the Country regulations
 </li>
 <li>
 Manage the service continuity via a formal Business Impact Assessment (BIA), understanding the Business Maximum Disruption Time (MDT) and ensure this is reflected in the service Recovery Time Objective.
 </li>
 <li>
 Identify, in conjunction with the business, new initiatives that may impact the service whereby this may include new products or changes to existing products.
 </li>
 <li>
 Ensure that the service continues to meet the customer&rsquo;s needs &amp; demands and takes corrective action where necessary. This includes, but is not limited to, formal service availability reporting against agreed availability targets.
 </li>
 <li>
 Ensure that Non-Functional requirements are completed via the ITSA Process during managing a project tasks.
 </li>
 <li>
 For externally hosted services, ensure that the support model is included within the contract and managing the relationship with the vendor along with the business owner.
 </li>
 <li>
 Ensure capacity planning is maintained for all services; including business expected growth in IT planning.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Evidence of effective working with a distributed team
 </li>
 <li>
 A track record of overseeing delivery of multiple, large scale, complex programmes and projects
 </li>
 <li>
 Thorough knowledge of risk management
 </li>
 <li>
 Demonstrated ability to rapidly build relationships with key stakeholders
 </li>
 <li>
 A wide knowledge of IT hardware, software, operations and networks
 </li>
 <li>
 Deep understanding of the Country&rsquo;s regulations.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Understand the Regional and Group strategies of the business and Software Development
 </li>
 <li>
 Communication and interpersonal skills
 </li>
 <li>
 A comprehensive level of technical expertise
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of project management frameworks &amp; tools
 </li>
 <li>
 Methodology/Process, Development Practices and Standards
 </li>
 </ul>
</div>

World Health Organization

<div>
 
 Contractual Arrangement
 
 
 
 External consultant
 
 
 
 Contract Duration (Years, Months, Days)
 
 
 
 6 months
 
 
 
 Job Posting
 
 
 
 Mar 9, 2026, 8:43:34 AM
 
 
 
 Closing Date
 
 
 
 Mar 23, 2026, 10:59:00 PM
 
 
 
 Primary Location
 
 
 
 Egypt-Cairo
 
 
 
 Organization
 
 
 
 EM/BOS Business Operations
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 IMPORTANT NOTICE:
 
 Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
 
 
 <ul>
 <li>
 Purpose of the Consultancy
 
 
 </li>
 </ul>
 The Consultant is expected to support the work of the Staff Relations, Policy and Internal Justice Team (SPIJ), in delivering its mandate throughout 2026. The consultant will provide high level strategic advice to the RHRM and Director BOS regarding HR legal matters with potentially significant implications (advice when to engage in settlement negotiations, , legal implications of further potential organizational reorganization and other sensitive disciplinary and other HR legal issues with potential political implications in country offices).The consultant will mainly focus on following up (drafting charge letters and disciplinary recommendations) on assigned disciplinary cases and providing input to HQ HPJ queries. The latter concern administrative review requests (EMRO staff) and related decisions.. The consultant will provide HR policy interpretation and implementation advice and draft relevant documents (Administrative Instructions, Circulars, memoranda, etc.) as required.
 
 
 <ul>
 <li>
 Background
 
 
 </li>
 </ul>
 SPIJ is under the direct supervision of the Regional Human Resources Manager. It is responsible for providing strategic advice to management in connection with grievances, due process, disciplinary matters and to protect the integrity and efficiency of WHO. In addition, the Unit works with managers, other offices, and staff representative bodies, to advance WHO's approach to protection from abusive conduct and promote a healthy workplace environment and constructive staff-management relations, including through consultations on policy initiatives and through informal resolution of grievances and potential workplace conflict. Considering the large in-flow of work (both disciplinary cases as well as direct staff complaints and queries) and staffing issues faced by HRT EMRO, the team requires assistance so as to maintain its output, especially in the area of disciplinary procedures where speediness is one of the pillars of due process.
 
 
 <ul>
 <li>
 Work to be performed:
 
 
 </li>
 </ul>
 Output 1: Follow-up on substantiated disciplinary cases:
 
 
 Deliverable 1.1: Draft charge letters; and
 
 
 Deliverable 1.2: Draft disciplinary recommendations.
 
 
 Output 2: Provide HR policy interpretation and implementation advice
 
 
 Deliverable 2.1: timely feedback on queries re. HR policy interpretation
 
 
 Deliverable 2.2: draft amendments or implementation documents (circulars, administrative instructions) re. eManual rules and other HR matters (as directed by RHRM) as required.
 
 
 Output 3: Provide strategic advice in HR legal matters with far reaching financial, legal and political consequences.
 
 
 <ul>
 <li>
 Qualifications, experience, skills and languages
 </li>
 <li>
 Educational Qualifications:
 
 
 </li>
 </ul>
 Essential: Minimum Advanced (Master&rsquo;s) University Law Degree;
 
 
 Desirable: Specialization in international administrative law
 
 
 <ul>
 <li>
 Experience:
 
 
 </li>
 </ul>
 Essential: Minimum of 10 years of experience in industrial relations, labor law, international administrative law in international organizations
 
 
 <ul>
 <li>
 Skills / Technical skills and knowledge:
 
 
 </li>
 </ul>
 Strong drafting skills, strong analytical skills, excellent understanding of international administrative law with emphasis on ILOAT jurisprudence.
 
 
 <ul>
 <li>
 Languages and level required:
 
 
 </li>
 </ul>
 Essential: Fluent in English
 
 
 <ul>
 <li>
 Location:
 
 
 </li>
 </ul>
 The consultant can be home based. However, one trip per trimester to Cairo, Egypt is required.
 
 
 <ul>
 <li>
 Planned duration (subject to confirmation)
 
 
 </li>
 </ul>
 6 months (the dates are to be confirmed)
 
 
 <ul>
 <li>
 Medical clearance
 
 
 </li>
 </ul>
 The selected Consultant will be expected to provide a medical certificate of fitness for work.
 
 
 <ul>
 <li>
 Travel
 
 
 </li>
 </ul>
 The Consultant is expected to travel 1 trip per trimester to Cairo
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
 </li>
 <li>
 Only candidates under serious consideration will be contacted.
 </li>
 <li>
 A written test may be used as a form of screening.
 </li>
 <li>
 If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
 </li>
 <li>
 For information on WHO's operations please visit: http://www.who.int.
 </li>
 <li>
 The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
 
 
 </li>
 </ul>
 The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
 
 
 Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
 
 
 <ul>
 <li>
 An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
 </li>
 <li>
 WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
 </li>
 <li>
 WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
 </li>
 <li>
 Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
 </li>
 <li>
 WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
 </li>
 <li>
 Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
 </li>
 <li>
 In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates .
 </li>
 </ul>
</div>

Legal Consultant

<div></div><div><div>Contractual Arrangement: External consultant</div><div>
Contract Duration (Years, Months, Days): 6 months</div><div>
Job Posting: Mar 9, 2026, 3:43:34 AM</div><div>
Closing Date: Mar 23, 2026, 5:59:00 PM</div><div>
Primary Location: Egypt-Cairo</div><div>
Organization: EM/BOS Business Operations</div><div>
Schedule: Full-time<div></div><div> 
</div></div><div>
IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.</div><div></div><div> 
..</div><div> 
1. Purpose of the Consultancy
The Consultant is expected to support the work of the Staff Relations, Policy and Internal Justice Team (SPIJ), in delivering its mandate throughout 2026. The consultant will provide high level strategic advice to the RHRM and Director BOS regarding HR legal matters with potentially significant implications (advice when to engage in settlement negotiations, , legal implications of further potential organizational reorganization and other sensitive disciplinary and other HR legal issues with potential political implications in country offices).The consultant will mainly focus on following up (drafting charge letters and disciplinary recommendations) on assigned disciplinary cases and providing input to HQ HPJ queries. The latter concern administrative review requests (EMRO staff) and related decisions.. The consultant will provide HR policy interpretation and implementation advice and draft relevant documents (Administrative Instructions, Circulars, memoranda, etc.) as required. 
2. Background
SPIJ is under the direct supervision of the Regional Human Resources Manager. It is responsible for providing strategic advice to management in connection with grievances, due process, disciplinary matters and to protect the integrity and efficiency of WHO. In addition, the Unit works with managers, other offices, and staff representative bodies, to advance WHO's approach to protection from abusive conduct and promote a healthy workplace environment and constructive staff-management relations, including through consultations on policy initiatives and through informal resolution of grievances and potential workplace conflict. Considering the large in-flow of work (both disciplinary cases as well as direct staff complaints and queries) and staffing issues faced by HRT EMRO, the team requires assistance so as to maintain its output, especially in the area of disciplinary procedures where speediness is one of the pillars of due process. 
3. Work to be performed:
Output 1: Follow-up on substantiated disciplinary cases:
Deliverable 1.1: Draft charge letters; and
Deliverable 1.2: Draft disciplinary recommendations.
Output 2: Provide HR policy interpretation and implementation advice
Deliverable 2.1: timely feedback on queries re. HR policy interpretation
Deliverable 2.2: draft amendments or implementation documents (circulars, administrative instructions) re. eManual rules and other HR matters (as directed by RHRM) as required.
Output 3: Provide strategic advice in HR legal matters with far reaching financial, legal and political consequences. 
4. Qualifications, experience, skills and languages<ul><li>Educational Qualifications:</li></ul>
Essential: Minimum Advanced (Master&rsquo;s) University Law Degree;
Desirable: Specialization in international administrative law<ul><li>Experience:</li></ul>
Essential: Minimum of 10 years of experience in industrial relations, labor law, international administrative law in international organizations<ul><li>Skills / Technical skills and knowledge:</li></ul>
Strong drafting skills, strong analytical skills, excellent understanding of international administrative law with emphasis on ILOAT jurisprudence.<ul><li>Languages and level required:</li></ul>
Essential: Fluent in English 
5. Location:
The consultant can be home based. However, one trip per trimester to Cairo, Egypt is required.
6. Planned duration (subject to confirmation)
6 months (the dates are to be confirmed) 
7. Medical clearance
The selected Consultant will be expected to provide a medical certificate of fitness for work.
8. Travel
The Consultant is expected to travel 1 trip per trimester to Cairo 
Additional Information<ul><li> This vacancy notice may be used to identify candidates for other similar consultancies at the same level.</li></ul><ul><li>
Only candidates under serious consideration will be contacted.</li><li>
A written test may be used as a form of screening.</li><li>
If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.</li><li>
For information on WHO's operations please visit: http://www.who.int.</li></ul><ul><li> The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.</li></ul>
The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int<ul><li> An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.</li></ul><ul><li>
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.</li><li>
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.</li><li>
Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.</li><li>
WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.</li><li>
Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.</li><li>
In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates .</li></ul></div></div>

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