hr shared services manager

Confidential

<div>
 
 
 Purpose of the Role:
 
 
 
 The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 
 
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 1. Accommodation Management:
 
 
 &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 
 
 &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 
 
 &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 
 
 &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 
 
 &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 
 
 2. Government Relations &amp; Compliance:
 
 
 &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 
 
 &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 
 
 &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 
 
 &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 
 
 &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 
 
 3. Employee Relations &amp; HR Support:
 
 
 &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 
 
 &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 
 
 &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 
 
 &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 
 
 4. HR Projects &amp; Strategic Support:
 
 
 &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 
 
 &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 
 
 &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 
 
 &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 
 
 5. Vendor &amp; Stakeholder Management:
 
 
 &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 
 
 &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 
 
 &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 
 
 
 
 
 
 Qualification, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
 </li>
 <li>
 4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
 </li>
 <li>
 Experience with Oracle HR systems is an advantage
 </li>
 <li>
 The position is open to Omani nationals only, in line with local employment regulations
 </li>
 </ul>
 
 
</div>

Assistant Manager HR Shared Services (Omanization Role)

Lowe's Home Improvement

<div><div>Innovate in Bengaluru
This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 
About Lowe&rsquo;s
Lowe&rsquo;s is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe&rsquo;s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe&rsquo;s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe&rsquo;s India, the Global Capability Center of Lowe&rsquo;s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe&rsquo;s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
About the Team
India HR Operations, Compliance &amp; Payroll are part of HR Shared Services team at SSCB, supporting HR COE&rsquo;s, people managers &amp; associates at SSCB location. The team is responsible for executing all the HR processes spanning from Onbording to Exit including BGV, Employee File Management, HR Compliance, Associate Care Center (Tier1 Support), HR Invoices, Workday (HRMS) changes, Leave Management, Pre &amp; Post Payroll activites, Statutory Compliance, Full &amp; Final Settlements, Vendor management etc&hellip; and constantly thrives to improve the associate experience by standardizing &amp; simplifying the HR processes.
Job Summary:
The Associate Director, HR Compliance, Operations &amp; Payroll is Responsible for managing the people &amp; processes associated with the HR Compliance, Operations &amp; Payroll function within HR shared services organization. Assures the team deliverables meet or exceed organizational objectives and service level agreements. Supports the broader HR service delivery model with a focus on customer service and assures alignment with HR &quot;Centers of Expertise&quot; (COEs) such as Total Reward, Talent Acquisition, L&amp;D and HR Business Partners and other stakeholders like Finance, Legal, Facilities etc. Maintain the utmost confidentiality in dealing with employee records, payroll records and business information. Direct and support the work of HR Compliance, Operations &amp; Payroll Teams to meet the monthly, quarterly &amp; annual deliverables with higher accountability &amp; quality. As a Associate Director, HR Compliance, Operations &amp; Payroll, this role has significant authority regarding personnel, payroll and organizational matters (e.g., performance evaluations, increases, bonuses, discipline, salary payments, taxes and/or promotions).
With a focus specifically on Associate Experience, this role provides advanced solutions to support &amp; implement digital HR initiatives. This includes leading others responsible for translating business needs into effective &amp; efficient solutions across various teams under HR Function. Individuals in this role operate with more and more autonomy and discretion and take on more responsibilities spanning across multiple HR functions.
Roles &amp; Responsibilities:
Core Responsibilities:<ul><li>
Oversee the team deliverables spanning from onboarding to exit , provide leadership, evaluate performance, and drive service expertise for all the processes under HR Compliance, Operations &amp; Payroll team.</li><li>
Lead alignment meetings with different HR COEs as necessary to drive the process improvements &amp; operational excellence to automate the processes.</li><li>
Conducts process reviews and data integrity reviews to ensure the turnaround time and quality expectations are being met, providing timely feedback and coaching to ensure performance metrics are being met or exceeded.</li><li>
Ensure monthly &amp; off cycle payroll including FFS is processed on time without compromising the accuracy. Efficiently partner with payroll vendors and finance teams for a smooth payroll closure.</li><li>
Ensure all legislative &amp; statuatory compliance norms (min wages, PF, etc.) are adhered. Coordinate with Compliance vendor for EPF issues, Challan submissions, return filling and inspections with ESIC, LWF, PT, etc.</li><li>
Manage the critical payroll events like investment declarations/Proof submissions/Issuance of Form 16/Quarterly IT filings &amp; Annual returns to run the smooth year end activities</li><li>
Assure third party vendors perform according to service level agreements in support of HR service processes. Work with the internal HR Systems team or appropriate COE and vendors to identify and correct interface issues and implement fixes.</li><li>
Lead documentation of HR Compliance, Operations &amp; Payroll processes to follow the standard practices. Organize and facilitate ongoing review, development, evaluation/testing, and maintenance of documentation (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date depiction of processes.</li><li>
Handle escalated or sensitive requests/issues with utmost priority. Escalate particularly specialized or sensitive matters to the appropriate &ldquo;Center of Excellence&rdquo; teams to address them appropriately.</li><li>
Manage tasks of self and team to assure HR Compliance, Operations &amp; Payroll deadlines are met according to established calendar timelines (Daily/Monthly/Quarterly/Annualy).</li><li>
Assure HR compliance programs, internal audits, external audits, and government audits adherence to Business Objectives.</li><li>
Conducts and facilitates internal and external audits to identify, evaluate, disclose and appropriately remedy risks and deficiencies.</li><li>
Serves as point of contact for interactions with regulatory agencies for defined matters.</li><li>
Create dashboards and metrics that reflect HR Compliance, Operations &amp; Payroll activities, proactively communicate operational performance with the COE&rsquo;s &amp; HR Leadership.</li><li>
Provides leadership to the team by setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change.</li><li>
Provides input for departmental budget and manages expenses associated with initiatives within scope of responsibility.</li><li>
Responsible for driving operational execution from HR perspective for new initiatives at enterprise level, bringing in COEs as relevant to drive evolving business objectives</li></ul>
A detail-oriented individual to oversee and ensure timely filing of statutory returns and adherence to labor law obligations. The ideal candidate will manage compliance requirements under various labor laws and acts while maintaining accurate records for audits and inspections.
Years of Experience:
10+ years of HR &amp; Payroll experience required (e.g., HR Operations/service center, HR functional area, payroll &amp; statutory compliance) preferably for a large global company as a Senior HR shared services manager or COE specialist/manager. In-depth knowledge of labor laws, statutory compliance, and filing requirements. Proficiency in using compliance management tools and software.
Education Qualification &amp; Certifications (optional)
Required Minimum Qualifications:
List the education, certification, and work experience for an incumbent in the job. Enter the Minimum Qualifications and Preferred Qualifications as directed, and delete the areas not used.
List the education, certification, work experience and skills required to minimally qualify an individual for the job.
Bachelor&rsquo;s Degree in Human Resources, Business Management, Organization Development, or related field.
Skill Set Required
Primary Skills (must have)<ul><li>
Expertise into managing India HR Compliance, Operations &amp; India Payroll processes (Hire to Retire Processes)</li><li>
Strong people leadership skills and stakeolder management skills including COE&rsquo;s, Finance, Legal etc&hellip;.</li><li>
Experience delivering and improving HR transactional processes to maximize efficiency &amp; deliver quality services.</li><li>
Experience working, monitoring, and interacting with third-party vendors.</li><li>
Experience with an ERP systems similar to Workday and Ticketing systems like ServiceNow, Salesforce etc.</li><li>
Ability to handle audits and inspections.</li><li>
Strong attention to detail and time management.</li><li>
Knowledge of state-specific regulations (e.g., Karnataka).</li></ul>
Secondary Skills (desired)<ul><li>
Experience leading and mentoring a team and helping to foster/create a &ldquo;great place to work.&rdquo;</li><li>
Experience of successfully managing multiple priorities &amp; projects through successful delivery &amp; implementation under time, budget, and political pressure.</li><li>
Experience and understanding of enabling technologies (e.g., case management, manager self-service) and how they work within a customer service business environment.</li></ul>
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under state or local law. Lowe&rsquo;s wishes to maintain appropriate standards and integrity in meeting the requirements of the Information Technology Act&rsquo;s privacy provisions. 
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</div></div>

IND_Associate Director - HR Compliance, Payroll & Operations

Guardian Industries

<div>Your Job
The Regional HR Shared Services Delivery Manager will provide leadership and oversight to ensure efficient and effective delivery of HR operational services across the AME region. This role is critical in managing the employee lifecycle processes, driving continuous process improvements, collaborating with key stakeholders, and leading a high-performing HR operations team.
What You Will Do
HR Operations Management 
 
<ul><li>Oversee and execute HR operational activities related to the employee lifecycle - Employee Onboarding, Policies, Payroll, Systems etc.
</li><li>Manage time and attendance systems, leave administration, and employee records with accuracy and compliance with company policies and labor laws.
</li><li>Coordinate vendor management for HR-related services, ensuring service quality and timely delivery.
</li></ul> 
Process Improvement and Reporting
 
<ul><li>Identify opportunities to streamline HR operational processes to enhance efficiency and service quality.
</li><li>Generate, analyze, and report HR metrics and data to support workforce decision-making and continuous improvement initiatives.
</li></ul> 
Collaboration and Stakeholder Engagement
 
<ul><li>Partner with regional business leaders and HR Business Partners to support workforce planning, talent management, and HR service delivery.
</li><li>Act as a primary point of contact for regional HR queries, providing expert guidance on HR policies, procedures, and best practices.
</li></ul> 
Team Leadership
 
<ul><li>Be a player-coach to lead, develop, and motivate the regional HR operations team to ensure consistent, high-quality HR service delivery.
</li><li>Advance right culture in the team and constantly make team accountable to apply our values within the team (Principle Based Management).
</li></ul>Collaboration &amp; Partnership 
 
<ul><li>Work closely with HR Business Partners, recruiters, and other stakeholders to ensure seamless HR operational processes.
</li><li>Provide support on HR projects as required to improve service delivery and employee experience.
</li></ul> 
Additional Responsibilities
 
<ul><li>Deliver high-quality and timely HR operational and Payroll support to the region including Audit and data support as needed.
</li><li>Proactively identify challenges and escalate issues appropriately to ensure resolution.
</li><li>Drive continuous improvement initiatives within HR operations to boost efficiency and employee satisfaction.
</li><li>Demonstrate strong communication and interpersonal skills to build trust and effective partnerships across the region.
</li><li>Ensure confidentiality and ethical handling of employee information at all times.
</li><li>Proactively identify risks and challenges within HR operations and develop collaborative solutions to mitigate them.
</li><li>Maintain strong partnerships and clear communication channels with business leaders and HR colleagues across the region.
</li></ul>Who You Are (Basic Qualifications)
<ul><li>Proven experience in HR operations management or shared services leadership, preferably in a regional or multi-location environment with regional exposure.
</li><li>Strong knowledge of HR processes related to the employee lifecycle, time and attendance, leave administration, and vendor management.
</li><li>Demonstrated ability to lead and develop a team, fostering a collaborative and high-performance culture.
</li><li>Experience in process improvement and HR metrics reporting. Excellent stakeholder management and communication skills.
</li><li>Ability to manage multiple priorities, solve problems proactively, and work collaboratively across functions.
</li><li>High level of integrity and confidentiality in handling sensitive employee information.
</li></ul>What Will Put You Ahead
Regional exposure within a multinational company
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
A s a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
#LI-AL2</div>

Regional HRSS Delivery Manager

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 
 
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 As the Manager - Human Resources Operations, you will be responsible for leading the HR Operations based teams in Asia (Gurgaon). This position is based at McKinsey Global Capabilities &amp; Services (MGCS), Gurgaon, and reports to the Director of HR Operations.
 
 
 Your role will play a critical leadership role in strengthening HR operational excellence and people leadership in Gurgaon (GGN). Your role is responsible not only for the delivery of high-quality, scalable HR operations, but also for building leadership depth, capability, and a strong team culture within the GGN HR Ops teams across Service Operations, Onboarding and Mobility.
 
 
 In this role, you will have the opportunity to build, lead, and develop a high-performing HR Operations leadership team in GGN, coaching Operations Managers, Team Leads, and senior HR Ops professionals to reach their full potential. You will set clear expectations and performance standards, ensuring everyone is aligned with global HR Ops priorities. By fostering a culture of ownership, accountability, quality, and continuous learning, you will drive both individual and team growth. You will champion talent development, succession planning, and leadership readiness, preparing your team to support the organization&rsquo;s growth and evolving needs. You will also lead workforce planning and recruitment efforts, ensuring your team is always equipped to deliver.
 
 
 As a key HR Operations leader, you will ensure consistent, high-quality service delivery in line with global processes and SLAs, driving the standardization, simplification, and documentation of HR Ops processes. You will act as a trusted partner to regional and global HR Ops leadership, serving as a point of escalation for service delivery issues and regularly checking in with HR stakeholders to gather feedback and enhance team support. You will also play a pivotal role in driving the adoption of AI agents and automation, helping to scale operations, reduce manual work, and boost efficiency. By leveraging data, metrics, and feedback, you will proactively identify trends, risks, and opportunities for continuous improvement, making a tangible impact on the organization&rsquo;s HR Operations.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred
 </li>
 <li>
 10&ndash;12+ years of experience in HR Operations, shared services, or HR Delivery roles within a global, matrixed organization.
 </li>
 <li>
 Strong people leadership experience, including building leadership capability and managing managers.
 </li>
 <li>
 Continual improvement mindset with an astute focus on questioning the status quo, developing creative solutions by partnering with stakeholders and implementation skills
 </li>
 <li>
 Strong operational and governance mindset, with the ability to balance execution and strategic leadership.
 </li>
 <li>
 Experience working with global stakeholders across regions and time zones.
 </li>
 <li>
 Exposure to AI, automation, or digital transformation initiatives within HR or operations.
 </li>
 <li>
 Experience operating in professional services or similarly complex, high-standards environments.
 </li>
 <li>
 Knowledge of systems and processes (SNOW, People Central etc.)
 </li>
 </ul>
</div>

Manager - Human Resources Operations

Colgate-Palmolive

<div>No Relocation Assistance Offered 
Job Number #171625 - Mumbai, Maharashtra, India 
 
Who We Are 
 
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! 
 
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. 
Role Summary:<div>
Manage HR operations, employee services, compliance, and Total Rewards (TR) administration to ensure statutory and policy adherence and a superior employee experience. This role acts as the central point of contact for HR operations, labour and benefits compliance, and reward administration for all employee groups.</div><div></div><div> 
Responsibilities:</div><div>
1. Compliance, Labour Law &amp; Audits</div><ul><li><div>
Act as single point of contact for all HR‑related statutory and labour compliance operations across locations, including:</div></li><li><div>
PF, ESIC, gratuity, EDLI, Shops &amp; Establishment, CLRA, minimum wages, and other applicable labour laws.</div></li><li><div>
Statutory returns, registers, renewals, inspections, and notices.</div></li><li><div>
Partner with labour consultants, external lawyers, and Business HR to ensure ongoing compliance and timely resolution of compliance gaps.</div></li><li><div>
Front‑end all Statutory and labour compliance related audits,</div></li><li><div>
In partnership with vendors, monitor legislative changes and share with the total Rewards COE recommendations which will help them make the necessary changes to policy/process to maintain compliance.</div></li></ul><div> 
2. Total Rewards &amp; Benefits Administration</div><div>
Statutory Bonus &amp; Pay Compliance</div><ul><li><div>
Coordinate with Payroll and CBS TR to calculate and process statutory bonuses in line with applicable laws.</div></li><li><div>
Partner with labour consultants to ensure alignment with minimum wage and other pay‑related regulations.</div></li></ul><div>
Insurance &amp; Risk Benefits</div><ul><li><div>
Act as primary SPOC with insurance brokers/TPAs for group medical, accident, and term life insurances in close partnership with the TR COE. Manage policy renewals, scheme changes, utilization reviews, enrolments/de‑enrolments, and employee grievance resolution.</div></li><li><div>
Ensure accurate employee data sharing with insurers and smooth implementation of policy changes or enhancements.</div></li></ul><div>
Statutory &amp; Retirement Benefits</div><ul><li><div>
Oversee administration of gratuity, PF, EDLI, NPS, superannuation, and other statutory and post‑retirement benefits.</div></li><li><div>
Handle queries and grievances from current and ex‑employees related to benefits and settlements.</div></li></ul><div>
Other Rewards &amp; Perquisites</div><ul><li><div>
Act as a single point of contact for company car policy administration.</div></li><li><div>
Manage Long Service Award and other recognition programs including vendor coordination and communication to employees.</div></li><li><div>
Support new launch/awareness communication on benefits or compensation.</div></li></ul><div> 
3. Leave &amp; Time Management</div><ul><li><div>
Design and publish the annual leave calendar and holiday lists in alignment with legal requirements and business needs.</div></li><li><div>
Resolve operational and system issues related to the leave management system (LMS) in partnership with HR Solutions/IT.</div></li><li><div>
Provide leave and benefit data for actuarial valuations and other statutory or internal reporting.</div></li></ul><div> 
4. 3P (Third‑Party) Workforce &amp; Vendor Management</div><ul><li><div>
Oversee end‑to‑end management of the third‑party/contingent workforce in collaboration with vendors and Business HR.</div></li><li><div>
Ensure vendor compliance with contractual, legal, and statutory requirements (wages, social security, benefits, documentation, etc.).</div></li><li><div>
Coordinate with vendors and consultants for timely submission of compliance documents, attendance, bills, and related records.</div></li></ul><div> 
5. Process Excellence, Systems &amp; Analytics</div><ul><li><div>
Identify and implement HR process improvements and automation opportunities across HR operations, compliance, and TR administration.</div></li><li><div>
Leverage HR systems and analytics (e.g., HR dashboards, reports) to monitor SLAs, turnaround times, error rates, and employee satisfaction.</div></li><li><div>
Standardize and document HR processes, SOPs, and workflows to drive consistency and scalability.</div></li></ul><div> 
6. Onboarding, Offboarding &amp; Employment Contracts</div><ul><li><div>
Design, implement, and continuously improve the onboarding and offboarding experience for all employee categories (permanent, FTC, trainees, third‑party, etc.).</div></li><li><div>
Draft, review, and maintain all employment templates and letters (offer, appointment, confirmation, probation, extension, transfer, termination, etc.) in consultation with Legal, external consultants and the business HR</div></li><li><div>
Ensure all contractual documentation and joining formalities meet internal policy, statutory, and audit requirements, under guidance from the vendor and Business HR.</div></li></ul><div> 
7. HR Operations &amp; Employee Services</div><ul><li><div>
Act as a key point of contact for employees and managers for HR policies, benefits, HR systems, and process queries, ensuring timely and high‑quality resolution.</div></li><li><div>
Maintain and update local HR portal content (FAQs, policy documents, process guides) to ensure accessible, current HR information.</div></li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><ul><li><div>
Bachelor&rsquo;s or Master degree in Human Resources, Business, Law, or a related field.</div></li><li><div>
Minimum of 6 years of experience in HR operations, HR shared services, compliance, and/or Total Rewards/benefits administration.</div></li><li><div>
Strong, demonstrated exposure to Indian labour laws, statutory benefits, and experience liaising with labour consultants and statutory authorities.</div></li><li><div>
Previous experience in a role requiring people management (coaching, workload planning, and performance management).</div></li><li><div>
Advanced skills in Excel, Google Sheets, Google Studio applications, and HR analytics.</div></li></ul><h2 class="jobSectionHeader">
Preferred Qualifications:</h2><ul><li><div>
Working knowledge of HR systems (e.g., SAP/SuccessFactors Employee Central, Salesforce, LMS, payroll systems).</div></li><li><div>
Functional competency in process discipline and high attention to detail for ensuring data accuracy and compliance.</div></li><li><div>
Service-oriented mindset coupled with strong stakeholder management and collaboration skills (Finance, Legal, vendors, and consultants).</div></li></ul> 
Our Commitment to Inclusion 
Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. 
 
Equal Opportunity Employer 
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. 
 
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. 
 
#LI-Hybrid</div>

Asst Manager/Manager: HR Operations & Compliance

S&P Global

About the Role: 
Grade Level (for internal use): 11
 About the Role
 The Senior HR Specialist – Shared Services (APAC) is a senior HR professional responsible for supporting and coordinating HR Shared Services operations for a diverse APAC employee population (supporting Headcount of approx. 600) — including Malaysia, India, Australia, Korea, and EOR jurisdictions such as Hong Kong, Singapore, and Thailand.
 This role ensures HR data quality, compliance with local employment practices, coordinated escalation of employment matters, and consistent delivery of HR services across these markets. The position is based in India and collaborates with HR Business Partners, Shared Services, Legal, payroll, and external partners to provide seamless HR service delivery and risk-aware governance.
 
What You’ll Do
 HR Shared Services & Data Governance
 
Ensure accurate HR lifecycle data in the HRIS (e.g., Workday) for all APAC employees and contractors, including statutory requirements in each country.
 
Oversee the quality and integrity of HR transactions processed via global shared services, external payroll partners, or vendors.
 
Act as a regional escalation point for HR operational issues, data discrepancies, and service quality gaps.
 
Maintain up-to-date Standard Operating Procedures (SOPs), control processes, and knowledge artifacts tailored to APAC requirements and manage the change management .
 
Run periodic data audits to check data quality and identify & fix the process gaps for continuous improvement.
 
Employee & Manager Support
 
Serve as a senior point of contact for employees and people leaders across APAC on HR policy questions, procedural guidance, and HRIS issues.
 
Triage employee and manager inquiries to appropriate resolution pathways — shared services execution, HRBP, Legal, or external advisors — with clear expectations and timelines.
 
Provide practical guidance for performance management, statutory leave, mobility, and other HR processes in line with local practices and global standards.
 
Support onboarding, role changes, offboarding, and transitions across APAC markets with a consistent, compliant experience.
 
Employment Matters & Compliance Coordination
 
Monitor employment-related matters arising across APAC, ensuring appropriate involvement of HRBPs and Legal where issues involve risk or sensitive concerns.
 
Handle routine, low-risk workplace matters autonomously when appropriate; escalate medium- to high-risk situations with recommended next steps and context.
 
Ensure employment matters and outcomes are properly documented, tracked, and closed , supporting governance, audit readiness, and trend analysis.
 
Stay current on local statutory and regulatory requirements (e.g., employment contracts, statutory benefits, leave laws, and EOR compliance practices) relevant to HR delivery across the region.
 
Reporting, Insights & Continuous Improvement
 
Produce regular HR reporting including headcount, data quality, inquiry volumes, case trends, and operational KPIs .
 
Analyze data to identify risk areas, inconsistencies, and opportunities for process improvements, and partner with Shared Services and HRIS teams to drive enhancements.
 
Contribute to ongoing improvement of HR Shared Services delivery standards , knowledge management, and workflow design in APAC.
 
What Makes You a Strong Fit
 Experience & Domain Knowledge
 
Bachelor’s degree in Human Resources, Business Administration, or a related field ; advanced HR certifications are a plus.
 
Typically 6+ years of progressive experience in HR Shared Services, HR Operations, or regional HR roles supporting multiple countries in APAC.
 
Demonstrated experience supporting cross-border HR operations with an understanding of various local labor practices and compliance requirements across APAC.
 
Experience partnering with global HR Shared Services teams, local HR partners, payroll vendors, and Legal.
 Language & Communication
 
Fluent English (written and verbal); additional language proficiency relevant to APAC markets is an advantage.
 
Strong communication skills with sensitivity to multicultural stakeholders and global HR partners.
 Technical & Analytical Skills
 
Hands-on experience with HRIS platforms (Workday preferred), including data governance, reporting, and audit support.
 
Strong analytical mindset with the ability to translate HR data into insights for operational and governance purposes.
 
Familiarity with case management tools (Service Now preferred) , ticketing workflows, and service-level management concepts common in shared services.
 
How You’ll Stand Out
 
Practical, solution-oriented operator who balances autonomy with sound escalation judgment .
 
Strong interpersonal skills with the ability to build trust across diverse cultures and jurisdictions.
 
Organized and detail-oriented with a strong adherence to compliance and data quality.
 
Comfortable navigating complex, matrixed environments and prioritizing across multiple markets with differing statutory requirements.
 
Role Benefits & Impact
 
Regional influence: Support and shape how HR Shared Services operates across APAC for a public-facing business.
 
Career growth: Broaden HR operational and governance exposure across diverse statutory contexts .
 
Deep partnership: Work closely with HR Business Partners, Shared Services, Legal, and global HR functions to drive operational excellence.
 
About S&P Global Mobility
 At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
 For more information, visit www.spglobal.com/mobility .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES202.2 - Middle Professional Tier II (EEO Job Group)
 
Job ID: 325854
 Posted On: 2026-02-20
 Location: Bangalore, Karnātaka, India

HR Specialist (India) APAC

About the Role: 
Grade Level (for internal use): 11
 About the Role
 The Senior HR Specialist – Shared Services (APAC) is a senior HR professional responsible for supporting and coordinating HR Shared Services operations for a diverse APAC employee population (supporting Headcount of approx. 600) — including Malaysia, India, Australia, Korea, and EOR jurisdictions such as Hong Kong, Singapore, and Thailand.
 This role ensures HR data quality, compliance with local employment practices, coordinated escalation of employment matters, and consistent delivery of HR services across these markets. The position is based in India and collaborates with HR Business Partners, Shared Services, Legal, payroll, and external partners to provide seamless HR service delivery and risk-aware governance.
 
What You’ll Do
 HR Shared Services & Data Governance
 
Ensure accurate HR lifecycle data in the HRIS (e.g., Workday) for all APAC employees and contractors, including statutory requirements in each country.
 
Oversee the quality and integrity of HR transactions processed via global shared services, external payroll partners, or vendors.
 
Act as a regional escalation point for HR operational issues, data discrepancies, and service quality gaps.
 
Maintain up-to-date Standard Operating Procedures (SOPs), control processes, and knowledge artifacts tailored to APAC requirements and manage the change management .
 
Run periodic data audits to check data quality and identify & fix the process gaps for continuous improvement.
 
Employee & Manager Support
 
Serve as a senior point of contact for employees and people leaders across APAC on HR policy questions, procedural guidance, and HRIS issues.
 
Triage employee and manager inquiries to appropriate resolution pathways — shared services execution, HRBP, Legal, or external advisors — with clear expectations and timelines.
 
Provide practical guidance for performance management, statutory leave, mobility, and other HR processes in line with local practices and global standards.
 
Support onboarding, role changes, offboarding, and transitions across APAC markets with a consistent , compliant experience.
 
Employment Matters & Compliance Coordination
 
Monitor employment-related matters arising across APAC, ensuring appropriate involvement of HRBPs and Legal where issues involve risk or sensitive concerns.
 
Handle routine, low-risk workplace matters autonomously when appropriate ; escalate medium- to high-risk situations with recommended next steps and context.
 
Ensure employment matters and outcomes are properly documented, tracked, and closed , supporting governance, audit readiness, and trend analysis.
 
Stay current on local statutory and regulatory requirements (e.g., employment contracts, statutory benefits, leave laws, and EOR compliance practices) relevant to HR delivery across the region.
 
Reporting, Insights & Continuous Improvement
 
Produce regular HR reporting including headcount, data quality, inquiry volumes, case trends, and operational KPIs .
 
Analyze data to identify risk areas, inconsistencies, and opportunities for process improvements, and partner with Shared Services and HRIS teams to drive enhancements.
 
Contribute to ongoing improvement of HR Shared Services delivery standards , knowledge management, and workflow design in APAC.
 
What Makes You a Strong Fit
 Experience & Domain Knowledge
 
Bachelor’s degree in Human Resources , Business Administration, or a related field ; advanced HR certifications are a plus.
 
Typically 6+ years of progressive experience in HR Shared Services, HR Operations, or regional HR roles supporting multiple countries in APAC.
 
Demonstrated experience supporting cross-border HR operations with an understanding of various local labor practices and compliance requirements across APAC.
 
Experience partnering with global HR Shared Services teams, local HR partners, payroll vendors, and Legal.
 Language & Communication
 
Fluent English (written and verbal); additional language proficiency relevant to APAC markets is an advantage.
 
Strong communication skills with sensitivity to multicultural stakeholders and global HR partners.
 Technical & Analytical Skills
 
Hands-on experience with HRIS platforms (Workday preferred), including data governance, reporting, and audit support.
 
Strong analytical mindset with the ability to translate HR data into insights for operational and governance purposes.
 
Familiarity with case management tools (Service Now preferred) , ticketing workflows, and service-level management concepts common in shared services.
 
How You’ll Stand Out
 
Practical, solution-oriented operator who balances autonomy with sound escalation judgment .
 
Strong interpersonal skills with the ability to build trust across diverse cultures and jurisdictions .
 
Organized and detail-oriented with a strong adherence to compliance and data quality.
 
Comfortable navigating complex, matrixed environments and prioritizing across multiple markets with differing statutory requirements.
 
Role Benefits & Impact
 
Regional influence: Support and shape how HR Shared Services operates across APAC for a public-facing business.
 
Career growth: Broaden HR operational and governance exposure across diverse statutory contexts .
 
Deep partnership: Work closely with HR Business Partners, Shared Services, Legal, and global HR functions to drive operational excellence.
 
About S&P Global Mobility
 At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
 For more information, visit www.spglobal.com/mobility .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES202.2 - Middle Professional Tier II (EEO Job Group)
 
Job ID: 325840
 Posted On: 2026-02-20
 Location: Gurgaon, Haryāna, India

HR Specialist APAC (India)

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