hr shared services specialist

UCLA Health

<div><div>Description
Under the general direction of HR leadership, the Position Management Specialist serves as an operational contributor within the UCLA Health Human Resources Service Center, supporting high-volume, complex HR functions across the employee lifecycle.
In this role, you will be responsible for processing and auditing HR transactions, managing employee and departmental inquiries, maintaining accurate and compliant HR records, and ensuring audit readiness across HR systems. You will utilize UCPath, ServiceNow, Avature, Salesforce, RASC interfaces, and related HR systems to ensure data integrity, regulatory compliance, audit readiness, and timely service delivery. You will work closely with HR Service Center teams, Centers of Excellence, HR Business Partners, and Compliance to resolve issues, improve processes, and enhance the overall employee experience.
Salary Range: $31.51 to $62.64 Hourly

</div><div>Qualifications
Required Qualifications
<ul>
<li>Minimum of 2&ndash;3 years of progressively responsible experience in HR operations, HR shared services, HR workforce administration, HR position management, HR benefits, or HR employee services
</li>
<li>Strong written and verbal communication skills, with the ability to clearly explain complex information
</li>
<li>Excellent customer service and interpersonal skills in a high-volume, fast-paced environment
</li>
<li>Ability to manage competing priorities and consistently meet service level agreements (SLAs)
</li>
<li>Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
</li>
</ul>Preferred Qualifications
<ul><li>
Working knowledge of UCPath/PeopleSoft, ServiceNow, and HR case management systems</li>
<li>
Knowledge of UC policies, procedures, collective bargaining agreements, and HR compliance requirements
</li>
<li>Ability to accurately process and audit HR transactions with strong attention to detail
</li>
<li>Demonstrated ability to conduct root cause analysis and resolve complex data or process issues</li></ul></div></div>

Position Management Specialist

S&P Global

About the Role: 
Grade Level (for internal use): 11
 About the Role
 The Senior HR Specialist – Shared Services (APAC) is a senior HR professional responsible for supporting and coordinating HR Shared Services operations for a diverse APAC employee population (supporting Headcount of approx. 600) — including Malaysia, India, Australia, Korea, and EOR jurisdictions such as Hong Kong, Singapore, and Thailand.
 This role ensures HR data quality, compliance with local employment practices, coordinated escalation of employment matters, and consistent delivery of HR services across these markets. The position is based in India and collaborates with HR Business Partners, Shared Services, Legal, payroll, and external partners to provide seamless HR service delivery and risk-aware governance.
 
What You’ll Do
 HR Shared Services & Data Governance
 
Ensure accurate HR lifecycle data in the HRIS (e.g., Workday) for all APAC employees and contractors, including statutory requirements in each country.
 
Oversee the quality and integrity of HR transactions processed via global shared services, external payroll partners, or vendors.
 
Act as a regional escalation point for HR operational issues, data discrepancies, and service quality gaps.
 
Maintain up-to-date Standard Operating Procedures (SOPs), control processes, and knowledge artifacts tailored to APAC requirements and manage the change management .
 
Run periodic data audits to check data quality and identify & fix the process gaps for continuous improvement.
 
Employee & Manager Support
 
Serve as a senior point of contact for employees and people leaders across APAC on HR policy questions, procedural guidance, and HRIS issues.
 
Triage employee and manager inquiries to appropriate resolution pathways — shared services execution, HRBP, Legal, or external advisors — with clear expectations and timelines.
 
Provide practical guidance for performance management, statutory leave, mobility, and other HR processes in line with local practices and global standards.
 
Support onboarding, role changes, offboarding, and transitions across APAC markets with a consistent, compliant experience.
 
Employment Matters & Compliance Coordination
 
Monitor employment-related matters arising across APAC, ensuring appropriate involvement of HRBPs and Legal where issues involve risk or sensitive concerns.
 
Handle routine, low-risk workplace matters autonomously when appropriate; escalate medium- to high-risk situations with recommended next steps and context.
 
Ensure employment matters and outcomes are properly documented, tracked, and closed , supporting governance, audit readiness, and trend analysis.
 
Stay current on local statutory and regulatory requirements (e.g., employment contracts, statutory benefits, leave laws, and EOR compliance practices) relevant to HR delivery across the region.
 
Reporting, Insights & Continuous Improvement
 
Produce regular HR reporting including headcount, data quality, inquiry volumes, case trends, and operational KPIs .
 
Analyze data to identify risk areas, inconsistencies, and opportunities for process improvements, and partner with Shared Services and HRIS teams to drive enhancements.
 
Contribute to ongoing improvement of HR Shared Services delivery standards , knowledge management, and workflow design in APAC.
 
What Makes You a Strong Fit
 Experience & Domain Knowledge
 
Bachelor’s degree in Human Resources, Business Administration, or a related field ; advanced HR certifications are a plus.
 
Typically 6+ years of progressive experience in HR Shared Services, HR Operations, or regional HR roles supporting multiple countries in APAC.
 
Demonstrated experience supporting cross-border HR operations with an understanding of various local labor practices and compliance requirements across APAC.
 
Experience partnering with global HR Shared Services teams, local HR partners, payroll vendors, and Legal.
 Language & Communication
 
Fluent English (written and verbal); additional language proficiency relevant to APAC markets is an advantage.
 
Strong communication skills with sensitivity to multicultural stakeholders and global HR partners.
 Technical & Analytical Skills
 
Hands-on experience with HRIS platforms (Workday preferred), including data governance, reporting, and audit support.
 
Strong analytical mindset with the ability to translate HR data into insights for operational and governance purposes.
 
Familiarity with case management tools (Service Now preferred) , ticketing workflows, and service-level management concepts common in shared services.
 
How You’ll Stand Out
 
Practical, solution-oriented operator who balances autonomy with sound escalation judgment .
 
Strong interpersonal skills with the ability to build trust across diverse cultures and jurisdictions.
 
Organized and detail-oriented with a strong adherence to compliance and data quality.
 
Comfortable navigating complex, matrixed environments and prioritizing across multiple markets with differing statutory requirements.
 
Role Benefits & Impact
 
Regional influence: Support and shape how HR Shared Services operates across APAC for a public-facing business.
 
Career growth: Broaden HR operational and governance exposure across diverse statutory contexts .
 
Deep partnership: Work closely with HR Business Partners, Shared Services, Legal, and global HR functions to drive operational excellence.
 
About S&P Global Mobility
 At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
 For more information, visit www.spglobal.com/mobility .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES202.2 - Middle Professional Tier II (EEO Job Group)
 
Job ID: 325854
 Posted On: 2026-02-20
 Location: Bangalore, Karnātaka, India

HR Specialist (India) APAC

About the Role: 
Grade Level (for internal use): 11
 About the Role
 The Senior HR Specialist – Shared Services (APAC) is a senior HR professional responsible for supporting and coordinating HR Shared Services operations for a diverse APAC employee population (supporting Headcount of approx. 600) — including Malaysia, India, Australia, Korea, and EOR jurisdictions such as Hong Kong, Singapore, and Thailand.
 This role ensures HR data quality, compliance with local employment practices, coordinated escalation of employment matters, and consistent delivery of HR services across these markets. The position is based in India and collaborates with HR Business Partners, Shared Services, Legal, payroll, and external partners to provide seamless HR service delivery and risk-aware governance.
 
What You’ll Do
 HR Shared Services & Data Governance
 
Ensure accurate HR lifecycle data in the HRIS (e.g., Workday) for all APAC employees and contractors, including statutory requirements in each country.
 
Oversee the quality and integrity of HR transactions processed via global shared services, external payroll partners, or vendors.
 
Act as a regional escalation point for HR operational issues, data discrepancies, and service quality gaps.
 
Maintain up-to-date Standard Operating Procedures (SOPs), control processes, and knowledge artifacts tailored to APAC requirements and manage the change management .
 
Run periodic data audits to check data quality and identify & fix the process gaps for continuous improvement.
 
Employee & Manager Support
 
Serve as a senior point of contact for employees and people leaders across APAC on HR policy questions, procedural guidance, and HRIS issues.
 
Triage employee and manager inquiries to appropriate resolution pathways — shared services execution, HRBP, Legal, or external advisors — with clear expectations and timelines.
 
Provide practical guidance for performance management, statutory leave, mobility, and other HR processes in line with local practices and global standards.
 
Support onboarding, role changes, offboarding, and transitions across APAC markets with a consistent , compliant experience.
 
Employment Matters & Compliance Coordination
 
Monitor employment-related matters arising across APAC, ensuring appropriate involvement of HRBPs and Legal where issues involve risk or sensitive concerns.
 
Handle routine, low-risk workplace matters autonomously when appropriate ; escalate medium- to high-risk situations with recommended next steps and context.
 
Ensure employment matters and outcomes are properly documented, tracked, and closed , supporting governance, audit readiness, and trend analysis.
 
Stay current on local statutory and regulatory requirements (e.g., employment contracts, statutory benefits, leave laws, and EOR compliance practices) relevant to HR delivery across the region.
 
Reporting, Insights & Continuous Improvement
 
Produce regular HR reporting including headcount, data quality, inquiry volumes, case trends, and operational KPIs .
 
Analyze data to identify risk areas, inconsistencies, and opportunities for process improvements, and partner with Shared Services and HRIS teams to drive enhancements.
 
Contribute to ongoing improvement of HR Shared Services delivery standards , knowledge management, and workflow design in APAC.
 
What Makes You a Strong Fit
 Experience & Domain Knowledge
 
Bachelor’s degree in Human Resources , Business Administration, or a related field ; advanced HR certifications are a plus.
 
Typically 6+ years of progressive experience in HR Shared Services, HR Operations, or regional HR roles supporting multiple countries in APAC.
 
Demonstrated experience supporting cross-border HR operations with an understanding of various local labor practices and compliance requirements across APAC.
 
Experience partnering with global HR Shared Services teams, local HR partners, payroll vendors, and Legal.
 Language & Communication
 
Fluent English (written and verbal); additional language proficiency relevant to APAC markets is an advantage.
 
Strong communication skills with sensitivity to multicultural stakeholders and global HR partners.
 Technical & Analytical Skills
 
Hands-on experience with HRIS platforms (Workday preferred), including data governance, reporting, and audit support.
 
Strong analytical mindset with the ability to translate HR data into insights for operational and governance purposes.
 
Familiarity with case management tools (Service Now preferred) , ticketing workflows, and service-level management concepts common in shared services.
 
How You’ll Stand Out
 
Practical, solution-oriented operator who balances autonomy with sound escalation judgment .
 
Strong interpersonal skills with the ability to build trust across diverse cultures and jurisdictions .
 
Organized and detail-oriented with a strong adherence to compliance and data quality.
 
Comfortable navigating complex, matrixed environments and prioritizing across multiple markets with differing statutory requirements.
 
Role Benefits & Impact
 
Regional influence: Support and shape how HR Shared Services operates across APAC for a public-facing business.
 
Career growth: Broaden HR operational and governance exposure across diverse statutory contexts .
 
Deep partnership: Work closely with HR Business Partners, Shared Services, Legal, and global HR functions to drive operational excellence.
 
About S&P Global Mobility
 At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
 For more information, visit www.spglobal.com/mobility .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES202.2 - Middle Professional Tier II (EEO Job Group)
 
Job ID: 325840
 Posted On: 2026-02-20
 Location: Gurgaon, Haryāna, India

HR Specialist APAC (India)

Qualcomm

<div><h2 class="jobSectionHeader">Company:
</h2>Qualcomm India Private Limited
<h2 class="jobSectionHeader">Job Area:
</h2>Human Resources Group, Human Resources Group &gt; HR Shared Services
General Summary:
Qualcomm has an outstanding career opportunity for a HR Shared Service Specialist Associate to join their HR Hub (Shared Service Center) in India. Working in a Shared Services environment, this position is responsible for responding to HR inquiries primarily from employees, managers, and other members of the HR Team. The primary focus of this job is to provide live (call/chat) and ticketing support to the employees .
Responsibilities :
<ul><li>Provides quality service in response to incoming inquiries through the call center, web portal chat, and web portal employee case submissions.
</li><li>Searches the HR web portal and knowledge base system for relevant information to provide answers to incoming inquiries
</li><li>Ability to manage multiple complex issues/tickets and prioritize concurrently.
</li><li>Deliver live support through chat and phone, ensuring high employee satisfaction.
</li><li>Effectively review and process HR service requests and transactions related to HR specialties with a high degree of accuracy and adherence to procedures.
</li><li>Uphold exceptional KPI standards and internal quality. Possess a service-oriented mindset and Employee experience.
</li><li>Partner with Tier 2 and 3 teams (different HR functions) to be aware of all the required information to manage the ServiceNow tickets
</li><li>Assists customers with any problems encountered while using HR self-service tools for employee transactions (e.g., data changes, onboarding, separations, benefits administration, performance management and compensation, job postings, etc.).
</li><li>Provide timely information and/or education for all levels of an Employees on HR issues via ticketing system.
</li><li>Maintain a courteous and respectful demeanor. Uphold high standards of behavior and communication.
</li><li>Approach challenges as opportunities. Be resourceful, find solutions, and go the extra mile to resolve issues effectively.
</li><li>Understand and connect with the needs, feelings, and perspectives of Employees/stakeholders. Put yourself in their shoes to provide personalized and compassionate service.
</li><li>Act as a Subject Matter Expert to support other team members/New Joiner.
</li><li>Participates in continuous improvement initiatives
</li><li>Other responsibilities, as assigned
</li></ul>Skills and qualifications:
<ul><li>2-4 years Shared service experience preferably in a HR shared service environment, and/or a college degree with a preferred major in Human Resources, Communications or Business.
</li><li>Must have the ability to remain focused, professional, tactful and discrete when handling sensitive and/or confidential information
</li><li>Exhibits patience and empathy
</li><li>Possesses strong problem-solving skills
</li><li>Actively looks for process improvements
</li><li>Proficient in managing stakeholders and engaging with employees in a multi-national and diverse HR Shared Service setup.
</li><li>Proficiency in Workday, ServiceNow, BSwift , Darwin etc.
</li><li>Competent in juggling various tasks, setting priorities, and efficient time management to meet business demands.
</li></ul>Strong communication skills along with
Minimum Qualifications:
<ul><li>Bachelor's degree.
</li></ul>OR
 
Associate's degree and 2+ years of Human Resources work experience.
 
OR
 
High School Diploma or equivalent and 4+ years of Human Resources work experience.
Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers .</div>

HR Shared Service Specialist, Associate

サイネオス・ヘルス

<div><div><div>Updated: February 20, 2026 
Location: Gurgaon, HR, India 
Job ID: 25104853
<div><div>Not ready to apply? 
Join our Talent Network
</div></div><div>Description
HR Specialist.
Syneos Health&reg; is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life&reg;.
Discover what our 29,000 employees, across 110 countries already know.
WORK HERE MATTERS EVERYWHERE
Why Syneos Health<ul><li>
We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.</li><li>
We are committed to our Total Self culture &ndash; where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.</li><li>
We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives &ndash; we&rsquo;re able to create a place where everyone feels like they belong.</li></ul>
Job Responsibilities
Job description:
<ul><li>Execute routine HR transactions including onboarding, offboarding, promotions, transfers, and benefits setup.</li><li>
Maintain employee records and ensure data accuracy in HRIS systems.</li><li>
Respond to employee and manager inquiries on HR policies, pay, benefits, leaves, performance management, and company guidelines via Workday Help/ServiceNow; escalate when required: escalate complex issues appropriately.</li><li>
Support internal audits and ensure compliance with employment laws and company policies.</li><li>
Contribute to process documentation, SOP updates, and knowledge base documentation to drive efficiency in a tiered service delivery model</li><li>
Collaborate with HR Centers of Excellence and other HR functions to ensure seamless service delivery.</li><li>
Manage sensitive and confidential information with discretion.</li><li>
Participate in projects and provide input from an operational perspective.</li><li>
Manage workload effectively, prioritizing based on business needs.</li></ul>
Qualifications:
<ul><li>2+ years of experience in HR Operations or Shared Services.</li><li>
Strong organizational skills with ability to quickly multi-task among competing priorities while meeting competing deadlines.</li><li>
Strong verbal and written communication skills</li><li>
Strong customer services skills whilst maintaining confidentiality, ability to interact and build relationships to balance employee needs with business requirements.</li><li>
Strong Microsoft Office skills in Outlook, Word, Excel, and PowerPoint. Experience with HRIS systems; PeopleSoft experience a plus.</li></ul>
Ability to operate independently with some supervision required.Behaves in Ethical and Compliant manner and encourages others to do the same.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you&rsquo;ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. 
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.</div></div></div></div><div></div>

HR Specialist.

<div>Specialist - Employee Experience
This role is pivotal in delivering a smooth and efficient employee experience across the employee lifecycle. As a Specialist &ndash; Employee Experience within Global HR Delivery, you will support high‑quality HR operations by ensuring accurate HRIS processing, timely service outcomes, and consistent employee and manager support, while partnering with key stakeholders to maintain strong service standards and continuous improvement.</div>
 <div><ul><li>Manage day‑to‑day administration and maintenance of employee records in the HRIS for new hires, existing employees, and exiting employees.
</li><li>Execute Hire‑to‑Retire transactions such as onboarding, employee data changes, letters, and separation actions.
</li><li>Provide employee and manager support through self‑service guidance and helpdesk responses.
</li><li>Prepare, process, and maintain HR documents and letters using standard templates (offer letters, confirmations, verification letters, etc.).
</li><li>Coordinate with payroll to ensure timely and accurate processing related to new hires, changes, and exits.
</li><li>Support background verification and reference check processes as per defined guidelines.
</li><li>Generate, review, and analyze HR reports (headcount, attrition, leave balances, compliance metrics).
</li><li>Ensure compliance with internal HR policies, data privacy norms, and statutory requirements.
</li><li>Identify and resolve data issues or case exceptions by partnering with HRIS, Payroll, Security, and other teams.
</li><li>Maintain high levels of data accuracy, documentation hygiene, and &ldquo;first‑time‑right&rdquo; processing.
</li><li>Contribute to process improvements, SOPs, and knowledge documentation.
</li><li>Support additional HR operational processes as required.
</li></ul>Core Competencies &amp; Skills
<ul><li>Knowledge or proficiency in HRIS platforms (Oracle, Workday, SAP, SuccessFactors).
</li><li>Analytical skills with the ability to validate information and prepare reports.
</li><li>Proficiency in MS Excel.
</li><li>Strong communication with a customer‑centric approach.
</li><li>Ability to work with high accuracy and attention to detail in a process‑driven environment.
</li><li>Problem‑solving capability to handle system/data issues or more complex cases (higher levels).
</li><li>Ability to handle multiple tasks, prioritize effectively, and meet service-level targets.
</li><li>Continuous improvement mindset with the ability to recommend or drive process enhancements.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s or master&rsquo;s degree, preferably in Human Resources or related field.
</li><li>Relevant HR operations / HR shared services experience (5-8 years).
</li><li>Exposure to global HR processes is an added advantage.
</li></ul>BGV:
<ul><li>Employment with WSP India is subject to the successful completion of a background verification (&ldquo;BGV&rdquo;) check conducted by a third-party agency appointed by WSP India.
</li><li>Candidates are advised to ensure that all information provided during the recruitment process &mdash; including documents uploaded &mdash; is accurate and complete, both to WSP India and its BGV partner&rdquo;.</li></ul></div>
 <div>WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation &amp; Infrastructure, Property &amp; Buildings, Earth &amp; Environment, Power &amp; Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately 4,000 talented people across 3 locations (Noida, Bengaluru &amp; Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come.
At &ldquo;WSP&rdquo; we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Uniﬁed under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.
www.wsp.com
We are
<ul><li>Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
</li><li>A collaborative team that thrives on challenges and unconventional thinking.
</li><li>A network of experts channeling our curiosity into creating solutions for complex issues.
</li></ul>Inspired by diversity, driven by inclusion, we work with passion and purpose. 
 
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. 
 
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
<ul><li>Maximize collaboration.
</li><li>Maintain product quality and cultural integrity.
</li>Balance community, collaboration, opportunity, productivity, and efficiency. 
<li>
</li></ul> 
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our &ldquo;Making Health and Safety Personal&rdquo; initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. 
 
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. 
 
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
 
Apply today. 
 
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</div>

Specialist – Employee Experience

<div><div>Description
In this role, you will serve as an operational contributor within the UCLA Health Human Resources Service Center, supporting high-volume, complex HR functions across the employee lifecycle. You will be responsible for processing and auditing HR transactions, managing employee and departmental inquiries, maintaining accurate and compliant HR records, and ensuring audit readiness across HR systems.
This position utilizes UCPath, ServiceNow, Avature, Salesforce, RASC interfaces, and related HR systems to ensure data integrity, regulatory compliance, audit readiness, and timely service delivery. As such, you will partner closely with HR Service Center teams, Centers of Excellence, HR Business Partners, and Compliance to resolve issues, improve processes, and enhance the overall employee experience.

The Human Resources Service Center supports UCLA Health employees, leadership, and departments by delivering consistent, compliant, and customer-focused HR services. The Service Center operates in a shared services environment and partners with Workforce Administration, Position Management, Talent Acquisition, Payroll, Employee Relations, Compensation, Benefits, and Compliance to ensure accurate HR operations and service excellence.
Salary Range: $31.51 to $62.64 Hourly</div><div>
Qualifications<ul><li>
Bachelor&rsquo;s degree in a related area and/or an equivalent combination of education and experience.
</li><li>Minimum of 2&ndash;3 years of progressively responsible experience in HR operations, shared services, workforce administration, position management, benefits, or employee services.
</li><li>Experience working with HRIS and case management systems (e.g., UCPath/PeopleSoft, ServiceNow) preferred</li><li>
Experience supporting HR compliance, audits, or HR file management preferred.
</li><li>Experience collaborating with UCPath Center and/or Retirement Administration Service Center (RASC) to resolve benefits, retirement, or service credit issues preferred</li><li>
Experience supporting high-volume HR operations within an academic medical center or large, complex organization preferred.</li></ul></div></div>

Human Resources Files Compliance Analyst

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