hr administrator

human resources manager

Bali Jobs Recruitment

<div>
 Our client is an ultra-luxury resort, recognized globally as a hospitality leader in the wellness industry, is actively seeking a Human Resources Manager.
 
 
 A Human Resources Manager is responsible for the efficient operation of the Human Resources department, ensuring the delivery of exceptional products and services in alignment with the organizations operating standards.
 
 
 This key role will include the preparation and implementation of the resorts human resources plan, encompassing manpower planning, benefits and payroll budgeting, training and induction programs, and host engagement initiatives all tailored to meet operational needs and enhance team satisfaction.
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 A minimum of a Bachelor's degree in Human Resources, Business Management, or a related field, along with at least a year of relevant experience or a comparable combination of education and work history.
 </li>
 <li>
 Minimum of one year of experience in an HR or Talent Acquisition leadership role within a luxury resort environment is highly preferred.
 </li>
 <li>
 Proficiency in Microsoft Office programs such as Word, Excel, and PowerPoint, as well as experience with Human Resources and payroll systems.
 </li>
 <li>
 Having experience managing housing and accommodations for staff in a remote location is a plus.
 </li>
 <li>
 Demonstrated ability to lead and manage diverse, multicultural teams in a high-end resort setting.
 </li>
 <li>
 Excellent command of both written and spoken English.
 </li>
 <li>
 Willingness and adaptability to live and work in a remote location for extended periods, including the ability to travel under single-status arrangements.
 
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the full spectrum of HR functions, including recruitment, succession planning, and career development. This also includes conducting employee satisfaction surveys, initiating corrective actions, organising regular team meetings and recognition programs, analysing turnover data, and ensuring job descriptions are current and relevant. Maintain accurate and confidential personnel records.
 </li>
 <li>
 Conduct regular salary and benefits benchmarking to ensure the organisation remains competitive and compliant with local labour laws and regulations.
 </li>
 <li>
 Oversee staff accommodations and related facilities, including the staff dining area and staff committee. Coordinate participation in career fairs and organise various employee engagement initiatives.
 </li>
 <li>
 Collaborate with the Sustainability Manager to lead corporate social responsibility programs and engage with external organisations to implement planned initiatives.
 </li>
 <li>
 Play a key role in talent management at the property level, with a focus on identifying, developing, and retaining top talent.
 </li>
 <li>
 Continuously evaluate and enhance HR and training practices to ensure they align with current trends and business needs.
 </li>
 <li>
 Achieve set financial goals related to revenue growth, profitability, and return on invested capital (ROIC).
 </li>
 <li>
 Ensure the property operates in full compliance with all legal, financial, and statutory obligations. This includes implementing and monitoring reporting systems, safety and security standards, service and product quality, employee management policies, and strict budget controls for successful and sustainable operations.
 
 </li>
 </ul>
</div>

Human Resources Manager

dubizzle

<div>
 
 Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia &amp; Southeast Asia Regions.
 
 
 As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As an HR Generalist, you will act as a trusted advisor to the business, providing operational HR support to enhance Dubizzle Oman's business performance. You will work closely with leadership to align HR initiatives with business goals, driving organisational effectiveness and employee engagement.
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Responsible for the paperwork of new hires, including contractual, banking, and medical insurance;
 </li>
 </ul>
 <ul>
 <li>
 Coordinate and Administer training workshops, which fall part of the onboarding program;
 </li>
 <li>
 Manage the complete visa cycle for new hires, using platforms and portals relevant to the business units;
 </li>
 <li>
 Coordinate the relocation of new hires into the country
 </li>
 <li>
 Responsible for the maintenance, administration and completion of internal HRMS (BambooHR);
 </li>
 <li>
 Ensure compliance with Oman labour laws and regulations, maintaining up-to-date knowledge of HR best practices;
 </li>
 <li>
 Serve as a link between management and employees by handling questions and helping resolve work-related problems;
 </li>
 <li>
 Provide current employees with information about policies, job duties, salaries, benefits, etc
 </li>
 <li>
 Provide HR representation, support, and guidance during the PIP cycle and performance management issues, including disciplinary or information job chats/continuous conversations;
 </li>
 <li>
 Support focus groups across the organisation, implementation agenda, and recommend feedback and improvements;
 </li>
 <li>
 Support &amp; coordinate with PRO to cancel / transfer visas and clear the immigration list;
 </li>
 <li>
 Conduct exit interviews and prepare the final settlement as per the Oman labour law;
 </li>
 <li>
 Represent dubizzle at Oman Labour regarding disputes, as and when required;
 </li>
 <li>
 Provide 24/48 hours response time, not limited to paperwork production, including salary certificates, PIP paperwork &amp; performance paperwork;
 </li>
 <li>
 Provide monthly reports to the HR Manager, including visa headcount, quota, and other relevant information
 </li>
 <li>
 Implement and manage HR policies and procedures, ensuring alignment with local legal requirements;
 </li>
 <li>
 Partner with business leaders to develop and implement HR strategies that align with and support business objectives
 </li>
 <li>
 Drive organisational change initiatives, supporting business transformation and cultural change;
 </li>
 <li>
 Develop and implement strategies to enhance employee engagement and retention
 </li>
 <li>
 Represent the company in country-level matters, including compliance, labour inspection, and governmental communication
 </li>
 <li>
 Oversee the day-to-day management of office facilities to ensure a clean, safe, and efficient working environment
 </li>
 <li>
 Coordinate with vendors and service providers for office maintenance, supplies, repairs, and utilities
 </li>
 <li>
 Ensure office infrastructure (e.g., seating arrangements, meeting rooms, security systems) supports productivity and employee well-being
 </li>
 <li>
 Manage the Facilities budget, including cost control for supplies, equipment, and facility expenses
 </li>
 <li>
 Act as the local point of contact for group leadership and external stakeholders (e.g., legal, government entities, auditors)
 </li>
 <li>
 Support country-specific projects, policies, and expansion plans
 </li>
 <li>
 Coordinate with the finance team to manage local budgets, petty cash, and expense tracking
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field;
 </li>
 </ul>
 <ul>
 <li>
 A master's degree or HR certification (e.g., SHRM-CP, PHR) is preferred
 </li>
 <li>
 Minimum of 3-5 years of HR experience, with at least 3 years in a similar role, preferably in the Oman market
 </li>
 <li>
 Strong knowledge of HR practices and Oman employment laws;
 </li>
 <li>
 Proficiency in HRIS and Microsoft Office Suite;
 </li>
 <li>
 Excellent communication and interpersonal skills;
 </li>
 <li>
 Ability to build effective relationships and influence stakeholders;
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Strategic thinker with a proactive approach;
 </li>
 <li>
 High level of integrity and confidentiality;
 </li>
 <li>
 Strong organisational and time management skills;
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast-paced, high-performing culture.
 </li>
 <li>
 Opportunity to expand the brand in Oman
 </li>
 <li>
 Multinational experience and opportunity to work closely with our other brands
 </li>
 <li>
 Rewards &amp; Recognitions.
 </li>
 <li>
 Learning &amp; Development opportunities.
 </li>
 <li>
 Competitive salary.
 </li>
 <li>
 Structured commission.
 </li>
 <li>
 Iqama (Omani Residence ID)
 </li>
 <li>
 Visa processing and renewals.
 </li>
 <li>
 Health insurance.
 
 </li>
 </ul>
 
 #dubizzleOman
 
</div>

HR Generalist

Daikin Middle East and Africa

<div>
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Managing all recruitment activities related to the Oman affiliate
 </li>
 <li>
 Acting as an internal customer service head by addressing all inquiries, questions, concerns and requests of the affiliate employees
 </li>
 <li>
 Work with SAP (SuccessFactors) on maintaining employee data in Employee Central module
 </li>
 <li>
 Implement all Crisis Management activities and tasks
 </li>
 <li>
 Managing approvals on Envision HRIS &amp; initiating 4ME new user requests and employee transactions
 </li>
 <li>
 Managing Disciplinary &amp; Grievances actions, involving MD as and when required
 </li>
 <li>
 Conduct induction process for new joiners and exit process for leavers
 </li>
 <li>
 Align HR policies from headquarter and localize to fit Oman labor law
 </li>
 <li>
 Building a talent Database (CVs and interview notes) and managing all HR online folders related to the affiliate
 </li>
 <li>
 Implementing all the training activities incorporation with L&amp;D function for Oman affiliate
 </li>
 <li>
 Managing and advising on the performance management process
 </li>
 <li>
 Conduct coaching sessions and give advice as and when required
 </li>
 <li>
 Contribute with input and feedback to the corporate HR team / Center of Excellence regarding the design of policies and procedure
 </li>
 <li>
 Conduct and or facilitate trainings and workshops as and when required
 </li>
 <li>
 Contribute to headcount planning of the affiliate
 </li>
 <li>
 Prepare regular reports as and when required
 </li>
 <li>
 Manage, coach and develop own resources in the team
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Experience &amp; Knowledge:
 
 
 <ul>
 <li>
 A minimum of 8 years&rsquo; experience in HR with a clear exposure on operational HR activities
 </li>
 <li>
 Very good knowledge of HR activities and a proven track record of relevant experience in implementing and following up all HR activities
 </li>
 <li>
 Experience working with a team towards achieving a common goal
 </li>
 <li>
 Management experience is a must
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 University Graduate or equivalent, preferably business or HR studies
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good communication and interpersonal skills
 </li>
 <li>
 Very positive teamwork player
 </li>
 <li>
 Very customer-oriented
 </li>
 <li>
 Very good decision-making skills
 </li>
 <li>
 Very good problem-solving skills
 </li>
 <li>
 Leading and managing change
 </li>
 <li>
 The ability to see the bigger picture (strategic thinking)
 </li>
 <li>
 Basic project management skills
 </li>
 <li>
 Very good MS-Office skills
 </li>
 </ul>
 
 
</div>

HR Business Partner - Oman

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
Please note that this is not an exhaustive list of everything that needs to be done. Tivoli employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
To efficiently handle application of all types of visas including employment and residence visas for all associates.</li><li>
To ensure that all legal requirements pertaining to visas of associates are met and complied with.</li><li>
To liaise with applicants to ensure that all requirements pertaining to the application of their visas are submitted.</li><li>
To assist Human Resources in ensuring smooth arrival and departure/repatriation of all associates.</li><li>
To coordinate with all local government agencies such as the General Directorate for Naturalization &amp; Residence, Ministry of Interior &amp; Labour, etc.</li><li>
To maintain and cultivate goodwill and good relationship with Government agencies.</li><li>
To continuously maintain good knowledge of Oman Labor Laws and Government Department procedures.</li><li>
To assist the Hotel with documents requiring Arabic translation.</li><li>
To provide overall assistance in the Human Resources as required.</li><li>
To support and be a part of all activities relating to employee relations.</li></ul> 

Qualifications<ul><li> 
Bachelor Degree in public relations</li><li>At least 3+ years of experience in leading a public relations team of international operations with evident track record</li><li>Experience in hotel or tourism business is a plus</li><li>Excellent verbal and written English skills are mandatory</li><li>Proficient in using computer software and publishing systems</li><li>Proactive, dynamic and able to succeed in a fast paced, deadline driven environment</li></ul></div>

Public Relations Officer

Hilton

<div>
 
 Job Purpose
 
 
 
 To ensure all team members are paid accurately and on time, while supporting hotel management in providing a safe, fun, and motivational work environment that complies with labour laws, company policies, and brand values.
 
 
 At Hilton Garden Inn Muscat, we pride ourselves on being
 
 Brighthearted
 
 meaning we go above and beyond to exceed guest expectations. By acknowledging this Job Description, you agree to embrace flexibility, multi-tasking, and role versatility whenever needed, ensuring you shine in every situation.
 
 
 
 Key Responsibilities
 
 
 
 
 General HR &amp; Administrative Duties
 
 
 
 <ul>
 <li>
 Execute duties as assigned by the Support Services Manager or General Manager.
 </li>
 <li>
 Manage the full HR administration process, covering the entire Team Member lifecycle &mdash; from recruitment to exit.
 </li>
 <li>
 Process payroll for all hotel team members, reviewing accuracy and deductions, and reporting discrepancies to the Support Services Manager.
 </li>
 <li>
 Maintain complete and up-to-date team member files, ensuring compliance with company policies, labour laws, and relevant legal regulations.
 </li>
 <li>
 Prepare manning and payroll reports.
 </li>
 <li>
 Assist in monthly, quarterly, and year-end closings, and contribute to developing the annual payroll budget and manning guides.
 </li>
 <li>
 Coordinate the performance feedback and talent management process.
 </li>
 <li>
 Ensure, in collaboration with HODs, a smooth onboarding experience for all new team members.
 </li>
 <li>
 Work closely with HODs to develop, train, and retain talent through robust training and development offerings on property.
 </li>
 <li>
 Administer QA-relevant trainings, new hire orientations (NHOs), and other mandatory brand-specific trainings.
 </li>
 <li>
 Assist GM and management in driving engagement and trust.
 </li>
 <li>
 Promote company campaigns such as Travel with Purpose, Thrive@Hilton, and Catch Me at My Best, engaging both GM and HODs.
 </li>
 <li>
 Perform additional HR or accounting duties as required.
 </li>
 <li>
 Proactively assist in operational departments when business needs arise.
 </li>
 <li>
 Act as a passionate host and role model, demonstrating HGI brand personality behaviours.
 
 
 
 </li>
 </ul>
 
 Accommodation Management
 
 
 
 <ul>
 <li>
 Allocate rooms and flats for all employees, including managing transfers.
 </li>
 <li>
 Maintain an updated accommodation list at all times and inform HR of any changes.
 </li>
 <li>
 Monitor and control electricity and water consumption, taking weekly readings.
 </li>
 <li>
 Maintain an inventory system for all items procured for accommodation.
 </li>
 <li>
 Conduct a monthly bed linen inventory.
 </li>
 <li>
 Ensure all staff facilities are maintained in good order and cleanliness.
 </li>
 <li>
 Conduct regular inspections with the Housing Supervisor.
 </li>
 <li>
 Keep staff notice boards in accommodation updated with memos and information.
 </li>
 <li>
 Implement and enforce staff housing rules and regulations.
 </li>
 <li>
 Respond promptly to crisis or emergency situations.
 </li>
 <li>
 Oversee maintenance in accommodation and address requests in a timely manner.
 </li>
 <li>
 Liaise with tenants regarding building-related issues and concerns.
 
 
 
 </li>
 </ul>
 
 Employee Relations &amp; Welfare
 
 
 
 <ul>
 <li>
 Monitor and maintain the e-hotel and employee relations budget.
 </li>
 <li>
 Manage office procedures and maintain organized filing systems.
 </li>
 <li>
 Organize staff welfare activities such as the annual party, picnics, and extra activities.
 </li>
 <li>
 Ensure contracts for Executives and Grade A staff staying outside e-hotel accommodation are up to date and renewed as needed.
 </li>
 <li>
 Handle casual staff contracts, records, attendance, and monthly reports.
 </li>
 <li>
 Ensure staff cafeteria safety and hygiene standards are maintained.
 </li>
 <li>
 Prepare housing and employee relations Capex and budget.
 </li>
 <li>
 Manage staff locker hygiene and maintenance; ensure new staff receive lockers and records are updated.
 </li>
 <li>
 Handle the employee discipline process related to e-hotel accommodation.
 </li>
 <li>
 Maintain and regularly check employee passports.
 
 
 
 </li>
 </ul>
 An HR Business Partner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Two years in HR working within a variety of functions
 </li>
 <li>
 Proven ability to establish strong, influential relationships with all levels in an organization
 </li>
 <li>
 Demonstrated ability to think
 </li>
 <li>
 Proven ability to effectively and clearly convey ideas verbally and in writing
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Muscat Oman
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Human Resources
</div>

HR Administrator

Kalhat service & trading LLP

<ul><li>Develop and implement the Training Plan in alignment with standards and operational goals.</li><li>Conduct Training Needs Analysis across departments to determine role-specific training requirements.</li><li>Coordinate with department heads and the corporate office to schedule and deliver brand immersion, induction, and skills training programs.</li><li>Design and deliver Train-the-Trainer programs to develop departmental training champions.</li><li>Support recruitment and onboarding by ensuring all new hires receive consistent and engaging training experiences.</li><li>Work closely with project teams to integrate L&amp;D strategies with operational timelines.</li><li>Establish a continuous learning culture that supports career growth, retention, and performance excellence.</li><li>Maintain training records and evaluate the effectiveness of programs using KPIs and feedback.</li><li>Facilitate soft skills, leadership development, and service excellence workshops.</li><li>Partner with operational leaders to identify talent gaps and support succession planning.</li><li>Lead compliance and mandatory training programs (e.g., Facility &amp; health &amp; safety, fire safety, brand compliance).</li><li>Manage performance improvement initiatives and coaching plans when required.</li></ul>QualificationsBachelor&rsquo;s degree in Human Resources, Education, Hospitality Management, or related field.<ul><li>Minimum 3&ndash;5 years of L&amp;D experience in a hotel environment or Facility Management; pre-opening experience is highly desirable.</li><li>Strong knowledge of Facility &amp; hospitality service standards, training methodologies, and adult learning principles.</li><li>Excellent presentation, facilitation, and communication skills.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Proficiency in MS Office; experience with Learning Management Systems (LMS) preferred.</li><li>Ability to work under pressure and adapt to the dynamic demands of a pre-opening project.</li></ul>Please contact on +968 91347359Job Types: Full-time, Permanent

L & D Executive

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25167564
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property&rsquo;s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
 
 
 </li>
 </ul>
 
 Skills And Knowledge
 
 
 
 <ul>
 <li>
 Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 </li>
 <li>
 Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
 </li>
 <li>
 Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 </li>
 <li>
 Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company&rsquo;s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
 </li>
 <li>
 Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing and Maintaining Food and Beverage/Culinary Goals
 
 
 
 <ul>
 <li>
 Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
 </li>
 <li>
 Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
 </li>
 <li>
 Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
 </li>
 <li>
 Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.
 </li>
 <li>
 Establishes challenging, realistic and obtainable goals to guide operation and performance.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Developing and Maintaining Budgets
 
 
 
 <ul>
 <li>
 Develops and manages Food and Beverage budget.
 </li>
 <li>
 Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
 </li>
 <li>
 Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.
 </li>
 <li>
 Focuses on maintaining profit margins without compromising guest or employee satisfaction.
 
 
 </li>
 </ul>
 
 Leading Food and Beverage/Culinary Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
 </li>
 <li>
 Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
 </li>
 <li>
 Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.
 </li>
 <li>
 Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 </li>
 <li>
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
 </li>
 <li>
 Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Empowers employees to provide excellent guest service.
 </li>
 <li>
 Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
 </li>
 <li>
 Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
 </li>
 <li>
 Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
 </li>
 <li>
 Brings issues to the attention of Human Resources as necessary.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Coaches team by providing specific feedback to improve performance.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
 </li>
 <li>
 Order and purchase equipment and supplies.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
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Director of Food & Beverage (Short-Term)

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