human resources office manager

EveryCare Hospice

<p><b>Job Summary</b><br/>We are seeking a dedicated and experienced Human Resources Office Manager to oversee all aspects of our HR and hospice office functions. MUST HAVE HR AND HOSPICE OFFICE EXPERIENCE. LVN preferred. The ideal candidate will be responsible for developing and implementing HR strategies that align with our business goals, fostering a positive workplace culture, and ensuring compliance with employment laws. The candidate will also be responsible for daily office duties such as filing.. faxing, and answering phones. This role requires strong leadership, organizational skills, and the ability to manage multiple priorities effectively.</p><p><b>Duties</b></p><ul><li>Develop and implement HR policies and procedures that support organizational goals.</li><li>Manage recruitment processes, including job postings, interviewing, and onboarding new employees.</li><li>Oversee payroll administration to ensure timely and accurate processing of employee compensation.</li><li>Handle employee relations issues, providing guidance and support to management and staff.</li><li>Organize training programs and professional development initiatives for employees.</li><li>Plan and coordinate company events to enhance employee engagement and morale.</li><li>Maintain employee records in compliance with legal requirements and company policies.</li><li>Ensure effective communication within the organization regarding HR policies and procedures.</li><li>Collaborate with hospice team to improve patient outcomes.</li></ul><p><b>Skills</b></p><ul><li>Strong organizational skills with the ability to manage multiple tasks simultaneously.</li><li>Excellent phone etiquette for effective communication with employees and external partners.</li><li>Proficient in office management practices, including administrative tasks related to HR functions.</li><li>Knowledgeable in human resources best practices, labor laws, and regulations.</li><li>Experience in event planning to facilitate company-wide initiatives and gatherings.</li><li>Familiarity with payroll systems to ensure accurate compensation processing.</li><li>Strong administrative skills, including proficiency in office software applications.</li><li>Experience with phone systems for effective communication within the office environment.</li><li>Background in front desk operations or medical office management in a hospice is required.</li></ul><p>Join our team as a Human Resources Office Manager where you can make a significant impact on our organization&rsquo;s culture and success!</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have Hospice experience?  If NO, THEN DO NOT APPLY. Your resume will be discarded. </li></ul><p>Work Location: In person</p>

Hospice Human Resources Office Manager

Azya Consulting FZ LLE

<p><b>Human Resources &amp; Office Manager</b> Dubai, UAE</p><p><b>About the Organization</b> We are a premier lifestyle management company based in Dubai, operating across multiple luxury sectors. Our verticals include bespoke leisure travel, private aviation (charter services), personalized concierge services, luxury property management and rentals, and yacht charters. We place strong emphasis on employee well-being, professional growth, and creating a supportive, high-performance work environment.</p><p><b>Position Overview</b> We are seeking an experienced and proactive Human Resources &amp; Office Manager to lead all HR functions while overseeing the smooth running of daily office operations. This dual-function role combines strategic HR leadership with hands-on office management, supporting a diverse workforce that includes permanent staff, travel agents, travel counselors, and independent contractors. The ideal candidate is equally comfortable driving people strategy and maintaining a polished, high-functioning workplace environment aligned with our luxury standards.</p><p><b>Key Responsibilities &mdash; Human Resources</b></p><ul><li>Develop and implement effective recruitment strategies and manage end-to-end hiring processes.</li><li>Screen candidates, conduct interviews, and coordinate selection with department heads.</li><li>Oversee onboarding and orientation programs to ensure smooth integration of new hires.</li><li>Act as the primary point of contact for employee relations, grievances, and HR-related inquiries.</li><li>Promote a positive workplace culture and lead employee engagement initiatives.</li><li>Handle disciplinary matters, conflict resolution, and exit management in line with company policies.</li><li>Manage performance appraisal frameworks and support managers in coaching and development planning.</li><li>Oversee payroll coordination, compensation structures, and benefits administration.</li><li>Ensure full compliance with UAE labor laws, employment contracts, and statutory requirements.</li><li>Identify training needs and design learning and development programs.</li><li>Develop, review, and implement HR policies, procedures, and employee handbooks.</li><li>Conduct workforce planning and support succession planning initiatives.</li><li>Maintain accurate HR records, reports, and metrics with strict confidentiality.</li><li>Promote workplace health, safety, and employee wellness initiatives.</li><li>Partner with senior leadership to align HR strategies with business objectives and support change management.</li></ul><p><b>Key Responsibilities &mdash; Office Management</b></p><ul><li>Oversee day-to-day office operations to maintain a professional, efficient, and well-presented workplace.</li><li>Manage office supplies, equipment, vendors, and service contracts.</li><li>Coordinate facilities management, maintenance, and workspace planning.</li><li>Support the executive team with scheduling, travel coordination, and administrative needs as required.</li><li>Manage visitor experience and front-of-house presentation in line with brand standards.</li><li>Track office budgets and control operational expenses.</li><li>Coordinate internal events, team gatherings, and office-wide communications.</li><li>Liaise with IT, building management, and external service providers.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 7 years of progressive HR experience, ideally with office management exposure.</li><li>Strong working knowledge of UAE labor laws and HR compliance requirements.</li><li>Proven experience in recruitment, employee relations, and performance management.</li><li>Excellent interpersonal, communication, and stakeholder management skills.</li><li>Highly organized with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proactive, detail-oriented, and results-driven mindset.</li><li>Strong commitment to employee engagement, well-being, and workplace culture.</li><li>Experience in the luxury, hospitality, or lifestyle sectors is an advantage.</li></ul><p><b>How to Apply</b> Please send your CV and a brief cover letter to <b>hr@baroquegroup.com</b> with the subject line <i>&quot;HR &amp; Office Manager &mdash; Application&quot;</i>. Only candidates who meet the qualifications will be contacted.</p><p>Job Type: Full-time</p><p>Pay: From AED1.00 per month</p><p>Work Location: In person</p>

HR & Office Manager — Premier Luxury Lifestyle Group, Dubai

Harmony Health Fort Worth

<p><b>Overview</b><br/>Join our dynamic team as an Office Manager and Human Resources professional, where you'll be the heartbeat of our operation and employee engagement. This energetic role offers the opportunity to lead administrative functions, oversee human resources initiatives, and ensure a smooth, organized workplace. Your proactive approach will foster a positive environment, streamline processes, and support our team&rsquo;s growth and success.</p><p><b>Duties </b></p><ul><li>Knowledge of basic payroll processing workflows</li><li>Understanding of employee benefits enrollment and changes</li><li>Ability to maintain audit-ready HR files in accordance with policy</li><li>Familiarity with background checks, drug screening procedures, onboarding, and required healthcare documentation</li><li>Understanding of confidentiality and compliance with HIPAA, employment law, and credentialing standards</li><li>Manage daily office operations and calendar management to ensure efficiency and professionalism.</li><li>Oversee human resources functions such as recruitment, onboarding, employee relations, training &amp; development, and maintaining HR records.</li><li>Administer payroll processing using Payroll system or similar accounting software while ensuring accurate budgeting and financial recordkeeping.</li><li>Maintain compliance with office policies, and ensure adherence to phone etiquette and communication best practices.</li><li>Proven supervisory experience in an office or administrative setting with a focus on team management and leadership.</li><li>Strong background in office management, clerical work, bookkeeping, and administrative support roles.</li><li>Excellent communication skills combined with organizational prowess to handle multiple priorities seamlessly.</li><li>Prior experience includes 3&ndash;5 years or more of administrative or office management experience</li><li>Experience in a healthcare, clinical, or medical office setting</li><li>Previous experience handling payroll, benefits administration, HR onboarding, and compliance</li><li>Experience with inventory control, supply ordering, or vendor coordination</li></ul><p>Pay: $46,914.65 - $62,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Office Manager/Human Resources

State of South Carolina

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<p></p><div><br>
<div><b>This position serves as the Assistant Operations Manager for the South Carolina Department of Public Safety and is responsible for data reporting and the accurate and timely processing of bi-monthly payroll transactions. Fosters teamwork across the Human Resources (HR) teams and throughout the divisions of the agency to facilitate accurate and successful payroll processing. Acts as the lead representative in reporting HR data. In the absence of the Operations Manager is responsible for managing accurate payroll transactions and leading staff in related tasks.</b><br>
</div><div><b>
Payroll Processing</b> &ndash; Assists in the management of the agency&rsquo;s payroll processes, including inputs such as employee bank details, deductions and taxes. Executes payroll simulations and utilizes wage type reports to quality control transactions keyed for accuracy. Identifies ways to streamline payroll processes and procedures. This includes updating standard operating procedures and related human resources policies. Serves as subject matter expert and assist in training HR Coordinators due to payroll operational changes. Responds to complex inquiries from the Comptroller General's (CG) office as it relates to bonuses, off cycle requests and retro calculations. Serves as back up for creating Off-Cycle Bonus templates for the CG's Office. Collaborates with Time &amp; Leave to ensure timely responses during payroll processing blue day.<br>
<br>
<b>Transactions</b> - Leads the accurate entry of all payroll related actions in South Carolina Enterprise Information System (SCEIS) from both an organizational and personnel action perspective. Assign or update SCEIS roles on positions and employees as needed. Manages the auditing and quality check for actions processed in SCEIS with impact to salary. Supports management by providing human resources advice, options, guidance and analysis. Acts as a liaison with the Office of Financial Services for audits, legislative requirements as they relate to daily payroll transactions. Provides guidance to SCEIS processors on data correction for specific info types in SCEIS Organization Management &amp; Personnel Administration.<br>
<br>
<b>SCEIS &amp; Data Reporting</b> - Oversees reporting for detailed agency data analyses. Performs regular classification and compensation audits on SCEIS actions to ensure the agency is meeting minimum requirements with regards to compliance and approvals. Actively conducts audits on data keyed into SCEIS. Provides complex summaries of ad hoc and routine data reports including but not limited to turnover analysis, average Full Time Employee (FTE) counts, demographic data, reports for annual budget and legislative requests, organizational charts, etc. Runs and compiles reports using specified employment data from the SCEIS system. Creates executive summaries with data pulled from SCEIS related to critical needs position turnover and attrition rates. Provides Commission on Accreditation for Law Enforcement Agencies (CALEA) reporting data. Provides pivot tables to demonstrate a summarized version of reporting. During Hazardous Weather Declarations serves as the subject matter expert on the overtime and compensatory time reporting during hazardous weather events and planning meetings. Serves as one of the HR representatives for the purposes of Federal Emergency Management Agency (FEMA) reporting, emergency planning meetings and simulation exercises. Actively conducts data audits to ensure all data is accurate. Troubleshoots data errors and provides recommendations on cleansing data on an ongoing basis.</div><div></div><div><b><br>
Payroll Reporting </b>&ndash; Serves as back up for compiling and disseminating payroll reports, pay simulations and other reports in order to ensure data accuracy. Reviews and reconciles the gross comparison report during payroll processing.</div><div></div><div><b><br>
Operational Management</b> - Leads continuous process improvement efforts by evaluating and mapping business processes to identify inefficiencies, redundancies, and opportunities for streamlining. Ensures processes are not duplicative. Manages the Operations team's Standard Operating Procedures repository. Serves as back up in the absence of the Operations Manager and/or Class and Comp Consultant ensuring continuity of operations by independently handling escalated issues and maintaining service levels.</div><div></div><div><b><br>
Special Projects &amp; Other Duties as Assigned </b>&ndash; Participates as a subject matter expert to modernize forms and implement process improvements with the agency. Modernizes paper processes in the Office of Human Resources by building electronic workflow forms in conjunction with the Office of Information Technology. Actively contributes to the modernization of all human resources processes.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<p></p><div><div><b>State Minimum Requirements:</b></div><div>
A bachelor&rsquo;s degree and relevant human resources experience. A master&rsquo;s degree in human resources management may substitute for the required experience.</div><div></div><div><b><br>
Agency Minimum Requirements:</b><br>
</div><ul><li>
A bachelor's degree and three (3) years of experience in human resources management programs.</li><li>
An equivalent combination of education and experience is acceptable. All degrees must be from an accredited institution of higher learning.</li><li>
Knowledge of human resources principles and practices, policies and procedures of the agency, state and federal laws and regulations affecting human resources programs.</li><li>
Ability to establish and maintain effective and harmonious working relationships. Ability to analyze needs and resources and to recommend and communicate solutions effectively.</li><li>
Ability to exercise judgment and discretion in applying and interpreting a variety of policies and procedures. Ability to direct and advise technical staff members.</li><li>
Must be able to train and present human resources information to varying levels of personnel.</li><li>
Under general supervision, employee works independently and performs complex duties requiring sound judgement and discretion in handling sensitive and confidential material and in interpreting and applying established policies and procedures.</li><li>
Ability to accurately perform complex mathematical computations relevant to payroll transactions.</li><li>
Advanced proficiency in BEx reporting and Excel spreadsheets especially using formulas and sorting large amounts of data accurately.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<div><p>A master&rsquo;s degree and human resources and experience.</p></div>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<p></p><div><div>This position acts under general supervision of the Operations Manager but is expected to operate independently using human resources best practices, policy guided decision-making and ethical practices.</div><div></div><div><br>
The position requires a high degree of organization, diplomatic communication skills, problem solving, mathematical calculations and advanced spreadsheet skills. This position is essential during emergency/hazardous weather and emergency declarations. Overtime is required from time to time in order to meet deadlines. Occasional weekend, holiday and/or hazardous weather work may be necessary. The person in this position should be able to: lift files up to 25 lbs., sit for long periods of time, analyze information, comprehend complex issues and communicate effectively.</div><div></div><div><b><br>
The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.</b></div></div></div></div><p></p>

Office of Human Resources - Assistant Operations Manager (60023686)

JOB
<br>This position serves as the Assistant Operations Manager for the South Carolina Department of Public Safety and is responsible for data reporting and the accurate and timely processing of bi-monthly payroll transactions. Fosters teamwork across the Human Resources (HR) teams and throughout the divisions of the agency to facilitate accurate and successful payroll processing. Acts as the lead representative in reporting HR data. In the absence of the Operations Manager is responsible for managing accurate payroll transactions and leading staff in related tasks. Payroll Processing – Assists in the management of the agency’s payroll processes, including inputs such as employee bank details, deductions and taxes. Executes payroll simulations and utilizes wage type reports to quality control transactions keyed for accuracy. Identifies ways to streamline payroll processes and procedures. This includes updating standard operating procedures and related human resources policies. Serves as subject matter expert and assist in training HR Coordinators due to payroll operational changes. Responds to complex inquiries from the Comptroller General's (CG) office as it relates to bonuses, off cycle requests and retro calculations. Serves as back up for creating Off-Cycle Bonus templates for the CG's Office. Collaborates with Time & Leave to ensure timely responses during payroll processing blue day.Transactions - Leads the accurate entry of all payroll related actions in South Carolina Enterprise Information System (SCEIS) from both an organizational and personnel action perspective. Assign or update SCEIS roles on positions and employees as needed. Manages the auditing and quality check for actions processed in SCEIS with impact to salary. Supports management by providing human resources advice, options, guidance and analysis. Acts as a liaison with the Office of Financial Services for audits, legislative requirements as they relate to daily payroll transactions. Provides guidance to SCEIS processors on data correction for specific info types in SCEIS Organization Management & Personnel Administration.SCEIS & Data Reporting - Oversees reporting for detailed agency data analyses. Performs regular classification and compensation audits on SCEIS actions to ensure the agency is meeting minimum requirements with regards to compliance and approvals. Actively conducts audits on data keyed into SCEIS. Provides complex summaries of ad hoc and routine data reports including but not limited to turnover analysis, average Full Time Employee (FTE) counts, demographic data, reports for annual budget and legislative requests, organizational charts, etc. Runs and compiles reports using specified employment data from the SCEIS system. Creates executive summaries with data pulled from SCEIS related to critical needs position turnover and attrition rates. Provides Commission on Accreditation for Law Enforcement Agencies (CALEA) reporting data. Provides pivot tables to demonstrate a summarized version of reporting. During Hazardous Weather Declarations serves as the subject matter expert on the overtime and compensatory time reporting during hazardous weather events and planning meetings. Serves as one of the HR representatives for the purposes of Federal Emergency Management Agency (FEMA) reporting, emergency planning meetings and simulation exercises. Actively conducts data audits to ensure all data is accurate. Troubleshoots data errors and provides recommendations on cleansing data on an ongoing basis. Payroll Reporting – Serves as back up for compiling and disseminating payroll reports, pay simulations and other reports in order to ensure data accuracy. Reviews and reconciles the gross comparison report during payroll processing.Operational Management - Leads continuous process improvement efforts by evaluating and mapping business processes to identify inefficiencies, redundancies, and opportunities for streamlining. Ensures processes are not duplicative. Manages the Operations team's Standard Operating Procedures repository. Serves as back up in the absence of the Operations Manager and/or Class and Comp Consultant ensuring continuity of operations by independently handling escalated issues and maintaining service levels.Special Projects & Other Duties as Assigned – Participates as a subject matter expert to modernize forms and implement process improvements with the agency. Modernizes paper processes in the Office of Human Resources by building electronic workflow forms in conjunction with the Office of Information Technology. Actively contributes to the modernization of all human resources processes.
<br><br>
EXAMPLE OF DUTIES
<br><b>State Minimum Requirements:</b> A bachelor’s degree and relevant human resources experience. A master’s degree in human resources management may substitute for the required experience.Agency Minimum Requirements: A bachelor's degree and three (3) years of experience in human resources management programs.An equivalent combination of education and experience is acceptable. All degrees must be from an accredited institution of higher learning. Knowledge of human resources principles and practices, policies and procedures of the agency, state and federal laws and regulations affecting human resources programs.Ability to establish and maintain effective and harmonious working relationships. Ability to analyze needs and resources and to recommend and communicate solutions effectively.Ability to exercise judgment and discretion in applying and interpreting a variety of policies and procedures. Ability to direct and advise technical staff members.Must be able to train and present human resources information to varying levels of personnel.Under general supervision, employee works independently and performs complex duties requiring sound judgement and discretion in handling sensitive and confidential material and in interpreting and applying established policies and procedures. Ability to accurately perform complex mathematical computations relevant to payroll transactions. Advanced proficiency in BEx reporting and Excel spreadsheets especially using formulas and sorting large amounts of data accurately.
<br><br>
SUPPLEMENTAL INFORMATION
<br>This position acts under general supervision of the Operations Manager but is expected to operate independently using human resources best practices, policy guided decision-making and ethical practices. The position requires a high degree of organization, diplomatic communication skills, problem solving, mathematical calculations and advanced spreadsheet skills. This position is essential during emergency/hazardous weather and emergency declarations. Overtime is required from time to time in order to meet deadlines. Occasional weekend, holiday and/or hazardous weather work may be necessary. The person in this position should be able to: lift files up to 25 lbs., sit for long periods of time, analyze information, comprehend complex issues and communicate effectively.The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.

Trio Healthcare

<div><p>Job Title: Business Office Manager/HR Director<br>
Job Location: Jamestown Place Health and Rehab<br>
Job Type: Full-time<br>
Salary: Negotiable</p><p></p><p><b>
Job Summary</b></p><p>
The Business Office Manager is responsible for managing the day-to-day operations of the business office, including resident billing, accounts receivable, collections, payroll processing, and financial reporting. This role ensures accurate financial records and provides exceptional customer service to residents, families, and staff. The Human Resource Director leads, directs, plans and coordinates policies and activities of the human resources department in accordance with applicable federal, state, and local standards and regulations, and as directed by the Administrator.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Plan, develop, organize, implement, evaluate and direct the overall financial operation of the facility as well as its programs and activities, in accordance with generally accepted accounting principles and current state and federal laws/regulations.</p></li><li><p>
Report the facility&rsquo;s financial performance at least monthly, and more frequently as needed, to the Administrator and the Board of Managers, Directors, and/or governing body as directed.</p></li><li><p>
Identifies, in conjunction with the Administrator and selected department heads, the facility&rsquo;s key performance financial indicators. Establishes an ongoing system to monitor these key indicators. These key performance indicators promote the fiscal health of the facility.</p></li><li><p>
Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility&rsquo;s financial outcomes.</p></li><li><p>
Develops and implements processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business/payroll taxes, purchase orders, cash flow and all necessary business transactions using generally accepted accounting principles.</p></li><li><p>
Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.</p></li><li><p>
Develop and implement payroll accounting processes, including special accounting functions required by any employee benefit or retirement plans, insurance accounting required by the federal Family and Medical Leave Act, etc.</p></li><li><p>
Produces monthly facility income statement.</p></li><li><p>
Prepares financial records and cost reports for submission to authorized government agencies as required by current regulations.</p></li><li><p>
Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.</p></li><li><p>
Maintains schedules for capital expenses and fixed asset depreciation.</p></li><li><p>
Assists in planning, developing, organizing, implementing, evaluating and directing the HR department.</p></li><li><p>
Maintains written job descriptions and performance evaluations for each staff position in accordance with applicable laws.</p></li><li><p>
Reviews all requests for new or replacement personnel, fills requests as approved, and arranges interviews, appointments, etc.</p></li><li><p>
Checks applications and references for prospective employees and arranges for interviews as required or directed.</p></li><li><p>
Maintains job applications for personnel eligible to work in the facility.</p></li><li><p>
Maintains confidentiality of all pertinent employee information in accordance with the Privacy Act, as well as the facility&rsquo;s established policies governing the release of information.</p></li><li><p>
Verifies the employee&rsquo;s right to work in this country in accordance with current laws, regulations and guidelines, obtains the appropriate documentation and is filed in the employee&rsquo;s personnel record.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b>
Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree in accounting, Business Administration or related field preferred.</p></li><li><p>
A bachelor&rsquo;s degree in human resources, Business Administration or related field, from an accredited college or university is preferred.</p></li><li><p>
Must have, as a minimum, three (3) years of experience with demonstrated success in human resource management.</p></li><li><p>
Knowledgeable of the laws, regulations, and guidelines concerning personnel administration in post-acute care settings.</p></li><li><p>
Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.</p></li><li><p>
Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.</p></li></ul><p></p><p><b>
Benefits</b></p><ul><li><p>
Competitive Wages and Benefits Package</p></li><li><p>
401(K) Plan</p></li><li><p>
Paid Time Off</p></li><li><p>
Positive and compassionate environment</p></li><li><p>
Supportive Leadership team</p></li><li><p>
Additional incentives</p></li></ul></div><p></p>

Business Office Manager/HR Director (BOM/HR)

Elderwood

<div>Salary: Pay: $62,354 - $67,000 / year Overview:
<div><b>
Elderwood Village at Greece is searching for an organized, detail-oriented Human Resource Manager to lead our HR and Business Office functions. In this role, you will be responsible for HR activities including recruitment, onboarding, payroll, and benefits administration, as well as our business office including accounts payable.</b></div><div></div><div><b><br>
Human Resources Business Office Manager (ALF) Overview</b></div><div></div><div><br>
The Human Resources/Business Office Manager supports all business operations by managing the organization's HR administration, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll and general HR activities for the site. Responsible for billing and collection of private pay accounts. Obtains appropriate insurance information necessary for timely and successful collection of all accounts; management of facility petty cash accounts and resident accounts; maintenance of census, admission, re-admission and discharge records; supervision of Business Office Clerk (if applicable).</div>
Responsibilities:
<div><b>
Human Resources Business Office Manager (ALF) Essential Job Functions</b></div><div><br>
</div><div><b>Human Resources:</b></div><div>
Recruitment</div><ul><li>
Responsible for the timely sourcing, interviewing, &amp; onboarding of candidates through the Applicant Tracking System.</li><li>
Maintaining accurate and timely submission of the weekly open positions report.</li><li>
Participation in marketing the facility through recruitment events held at the facility as well various organizations and schools, i.e. open interviews &amp; job fairs.</li><li>
Ensure the internal posting process is properly managed within the facility, and for employees involved in facility-to-facility transfers.</li><li>
Promote company Employee Referral Program.</li><li>
Accurately track employee referral program and timely payout of referral bonuses.</li></ul><div>
Onboarding &amp; Training</div><ul><li>
Orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion.</li><li>
Schedule new hires for General Orientation and deliver HR training component.</li></ul><div>
Administrative</div><ul><li>
Obtain all required regulatory documentation for all licensed &amp; certified people hired at the facility at time of hire, and annually thereafter, i.e., professional licenses and CPR and other Life Safety certifications. If not certified arrange for training.</li><li>
Obtain medical documentation required for Measles, Rubella and TST for applicable new hires. Coordinate new hire physicals.</li><li>
Ensure that all personnel actions are properly documented (location, address, rate of pay and status change, disciplinary actions, and signature receipts).</li><li>
Maintain staff member personnel records in accordance with regulatory agency requirements and HR Policy &amp; Procedure Manual.</li><li>
Initiate probationary and annual performance evaluation process.</li><li>
Administer 30 Day New Hire Surveys &amp; Exit Interviews in accordance with company policy.</li><li>
Complete wage verification forms for Social Service agencies, insurance, and mortgage companies, etc.</li><li>
Order name badges, business cards and computer access as needed.</li><li>
Timely processing of employee termination and maintain staff roster in several databases.</li><li>
Coordinate uniform benefit allowance and fitting and acquiring uniforms under the allowance program.</li><li>
Ensures all departments have master schedules utilizing timekeeping system.</li></ul><div>
Payroll &amp; Benefit Administration</div><ul><li>
Timely distribution of information on the company&rsquo;s benefits package to all eligible employees, monitor pending enrollments and provide follow up to verify completion.</li><li>
Responsible for accurate and timely data entry of employee information and ongoing maintenance in ADP HRIS.</li><li>
Review all employee timecards in time &amp; attendance system for accuracy and approvals.</li><li>
Run various reports out of ADP reporting</li><li>
Assist employees with benefit/payroll inquiries.</li><li>
Interpret personnel policies and procedures and communicate benefit program details to staff.</li><li>
Upon termination of staff, distribute documentation relating to benefits such as Health Insurance, 401K, Life Insurance, and Dental Insurance.</li><li>
Helps coordinate all employee activities, as established by executive staff.</li><li>
Compile and track paperwork for staff members on leave of absence; maintain compliance with FMLA and other regulatory leaves; maintain communication with staff members on return-to-work expectations.</li></ul><div>
Unemployment &amp; Workers Compensation</div><ul><li>
Ensure timely response to claims for unemployment insurance. Verify that all termination data is reported to payroll within one pay period of termination date.</li><li>
Represent the company in UI and WC hearings when necessary.</li><li>
Participate in facility Safety Committee.</li><li>
Compile and submit information for unemployment, Worker's Compensation, and disability claims; maintain OSHA 300 log.</li></ul><div>
Employee Relations</div><ul><li>
Ability to triage employee concerns and issues; knowing when to escalate to the Administrator and/or EAS HR.</li><li>
Ensure consistent application of policy &amp; procedures to include corrective disciplinary actions.</li><li>
Maintain disciplinary log.</li><li>
Drive facility recognition and retention programs, i.e., Employee of the Month, birthdays, anniversaries.</li><li>
Managing Performance Management systems and supporting management in employee development.</li><li>
Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.</li><li>
Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development.</li></ul><div><b>
Business Office:</b></div><ul><li>
Handles establishment, transactions, record-keeping and preparation of quarterly reports to be sent to all residents.</li><li>
Performs bank reconciliation to resident accounts.</li><li>
Initiates billing for residents paying for care with private funds including Medicaid Pending and Resources.</li><li>
Notifies resident and/or responsible party of Medicare and Insurance coverage or non-coverage for resident.</li><li>
Verifies insurance coverage; assists in response to requests from third party payers and Medicare for additional information and ensures responses are timely and reviewed with the facility PPS expert.</li><li>
Receives payments and applied income for resident services and forward to Posting Clerk.</li><li>
Reconciles and prepares dietary deposits received from Employee Dining Room, vending machines, guest meals, activities staff and special events and forward to the Posting Clerk.</li><li>
Obtains Medicare A and B or other third-party billing information for reimbursement.</li><li>
Obtains Medicaid billing information for reimbursement.</li><li>
Initiates and reports to the Administrator collection activities for receivables; processes bad debt write-offs as approved by Administrator and forwards to the Director of Accounts Receivable.</li><li>
Greets new resident and/or responsible party; provides information about billing payments and safeguarding of funds and Resident Account procedures or authorizations as necessary; answers inquiries about rate increases regarding services.</li><li>
Completes admission paperwork/agreement and ensures all resident admission agreements are completed fully, including both a resident and spouse/responsible party signature.</li><li>
Enters applicable resident information changes in the computer/software.</li><li>
Ensures prompt responses to all requests from responsible party or resident regarding financial records; prepares rebates of account balances upon discharge or expiration and forwards to the Director of Accounts Receivable.</li><li>
Notifies County Medicaid Offices of any applied income changes for residents.</li><li>
Receives and refers to appropriate staff, information concerning Medicaid eligibility of residents including monthly Medicaid rosters.</li><li>
Reconciles monthly census resident days with total number of days billed for the month for room and care.</li><li>
Reconciles accounts at end of month, posts transactions to proper accounts.</li><li>
Verifies ancillary charges and forward to the Posting Clerk if applicable.</li><li>
Reviews and processes monthly pharmacy bill; balances the invoice report and enters charges.</li><li>
Enters oxygen and private room differential charges into the system.</li><li>
Monitors the aging analysis for outstanding accounts.</li><li>
Prepares timely entries of collection efforts in Credit Management system to ensure reports are useful collection tools.</li><li>
Oversee deposits and assist with cash posting as needed.</li><li>
Processes check requisitions and oversees transactions for facility petty cash funds.</li><li>
Processes and maintains records of gift certificates issued in the name(s) of residents.</li><li>
Prepares and submits aging reports and Monthly Report Statistical Summary forms to the Administrator and Director of Accounts Receivable. Completes the month end process.</li><li>
Prepares year-end documents for financial audit.</li></ul><div><b>
General</b></div><ul><li>
Apply knowledge and understanding of all policies and procedures. Act as a resource for staff seeking guidance and explanation of policies and procedures.</li><li>
Overseeing all HR initiatives, strategies, systems, and tactics.</li><li>
Exhibits the highest level of customer service towards residents, staff, and visitors.</li><li>
Consistently demonstrates the ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.</li><li>
Supporting team management by providing HR counsel, mediation, workshops, training, and best practices on issues such as non-performing employees and improving and developing employee skills.</li><li>
Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.</li><li>
Maintaining company LMS, ATS and HRIS for efficient and employee friendly HR experience.</li><li>
Utilizes electronic timekeeping system as directed.</li><li>
Arrives to work on time, regularly, and works as scheduled.</li><li>
Recognizes and follows the dress code of the facility including wearing name tag at all times.</li><li>
Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
</li><li>Supports and abides by Elderwood&rsquo;s Mission, Vision, and Values.</li><li>
Abides by Elderwood&rsquo;s businesses code of conduct, compliance and HIPAA policies.
</li><li>Performs other duties as assigned by supervisor, management staff or Administrator.</li></ul>
Qualifications:
<div><b>
Human Resources Business Office Manager (ALF) Educational Requirements and Qualifications</b></div><ul><li>
Bachelor&rsquo;s or Master's degree in Human Resources, Business or other related field OR a minimum of five years of experience in a Human Resources management role.</li><li>
At least one year of demonstrated business training, including typing and bookkeeping</li><li>
PHR is preferred.</li><li>
Demonstrable knowledge in state &amp; federal labor laws, FMLA, OHSA, &amp; COBRA.</li><li>
Must have prior recruitment and employee onboarding experience.</li><li>
Prior payroll and benefits experience strongly preferred.</li><li>
Must be proficient in Microsoft Office, highly organized, detail oriented, &amp; quality focused.</li><li>
Strong written and verbal communication skills required.</li><li>
Effectively prioritize job responsibilities in a fast-paced environment.</li><li>
Ability to successfully self-manage and work autonomously.</li></ul><div><b>
Human Resources Business Office Manager (ALF) Skills and Competencies</b></div><ul><li>
Problem Solving</li><li>
Customer Service</li><li>
Decision Making</li><li>
Excellent Communication</li></ul><div>
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.</div>
EOE Statement: WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.</div>

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