human resources operations manager

Confidential Government

<div>
 <p>
  <strong>
   Company
  </strong>
 </p>
 <p>
  Confidential Government
 </p>
 <p>
  <strong>
   Job Title
  </strong>
 </p>
 <p>
  Human Resources Operations Manager
 </p>
 <p>
  <strong>
   Workplace Type
  </strong>
 </p>
 <p>
  On-site
 </p>
 <p>
  <strong>
   Job Location
  </strong>
 </p>
 <p>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Employment Type
  </strong>
 </p>
 <p>
  Full-time
 </p>
 <p>
  <strong>
   Seniority Level
  </strong>
 </p>
 <p>
  Mid-Senior level
 </p>
 <p>
  <strong>
   Industries
  </strong>
 </p>
 <p>
  Government Administration, Investment Management, Real Estate, Retail
 </p>
 <p>
  <strong>
   Job Functions
  </strong>
 </p>
 <p>
  Human Resources
 </p>
 <p>
  Job Description
 </p>
 <p>
  A confidential government entity in Riyadh is seeking an experienced
  <strong>
   Human Resources Operations Manager
  </strong>
  to lead and optimize core HR operational functions. The role is responsible for ensuring efficient, compliant, and service-oriented HR operations across the employee lifecycle, including personnel administration, employee relations, HR policies and procedures, government-related HR compliance, payroll coordination, HR systems, and reporting.
 </p>
 <p>
  The ideal candidate will bring strong operational discipline, sound knowledge of HR practices and Saudi labor regulations, and the ability to improve processes while maintaining high standards of confidentiality, accuracy, and employee service.
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Lead day-to-day HR operations and ensure the smooth execution of all core HR processes.
  </li>
  <li>
   Oversee employee lifecycle activities including onboarding, contract management, transfers, promotions, leave administration, and separation processes.
  </li>
  <li>
   Ensure HR operations are fully compliant with internal policies, governance standards, and applicable labor laws and regulations in Saudi Arabia.
  </li>
  <li>
   Manage and continuously improve HR policies, procedures, workflows, and service delivery standards.
  </li>
  <li>
   Supervise personnel records management and ensure data accuracy, document control, and confidentiality of employee information.
  </li>
  <li>
   Coordinate payroll inputs with relevant internal stakeholders to ensure timely and accurate salary processing.
  </li>
  <li>
   Monitor employee attendance, leave balances, and related HR administrative processes.
  </li>
  <li>
   Support employee relations matters by addressing operational HR issues in a professional and timely manner.
  </li>
  <li>
   Liaise with government portals and relevant authorities on HR-related compliance requirements, registrations, and documentation as needed.
  </li>
  <li>
   Generate HR reports, dashboards, and operational insights to support management decision-making.
  </li>
  <li>
   Drive process improvement initiatives to enhance efficiency, control, and employee experience.
  </li>
  <li>
   Partner with internal departments to ensure HR operations are aligned with organizational needs and business priorities.
  </li>
  <li>
   Lead, coach, and develop the HR operations team to ensure high performance and service excellence.
  </li>
  <li>
   Support audits, compliance reviews, and internal control requirements related to HR operations and records.
  </li>
 </ul>
 <p>
  Qualifications and Experience
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, Public Administration, or a related field.
  </li>
  <li>
   Minimum
   <strong>
    6&ndash;8 years
   </strong>
   of progressive HR experience, with at least
   <strong>
    2&ndash;3 years
   </strong>
   in a managerial or supervisory HR operations role.
  </li>
  <li>
   Strong knowledge of HR operations, employee services, and personnel administration.
  </li>
  <li>
   Good understanding of
   <strong>
    Saudi Labor Law
   </strong>
   and HR compliance requirements.
  </li>
  <li>
   Experience working within structured, regulated, or large-scale organizations is preferred.
  </li>
  <li>
   Familiarity with HR systems, ERP platforms, and government portals such as
   <strong>
    Mudad, Qiwa, GOSI, Muqeem
   </strong>
   , and related platforms is an advantage.
  </li>
  <li>
   Strong analytical, organizational, and problem-solving skills.
  </li>
  <li>
   High attention to detail and ability to manage sensitive information with discretion.
  </li>
  <li>
   Strong communication and stakeholder management skills.
  </li>
  <li>
   Professional fluency in
   <strong>
    Arabic and English
   </strong>
   is preferred.
  </li>
 </ul>
 <p>
  Key Competencies
 </p>
 <ul>
  <li>
   HR Operations Management
  </li>
  <li>
   Policy Implementation and Compliance
  </li>
  <li>
   Process Improvement
  </li>
  <li>
   Employee Relations
  </li>
  <li>
   HR Administration and Documentation
  </li>
  <li>
   Payroll Coordination
  </li>
  <li>
   Data Accuracy and Reporting
  </li>
  <li>
   Team Leadership
  </li>
  <li>
   Confidentiality and Professional Judgment
  </li>
  <li>
   Stakeholder Management
  </li>
 </ul>
 <p>
  What We Are Looking For
 </p>
 <p>
  We are looking for a proactive and dependable HR professional who can combine operational rigor with practical problem-solving. The successful candidate will be capable of managing HR service delivery in a structured environment, strengthening compliance, and improving operational efficiency while supporting a professional employee experience.
 </p>
</div>


Human Resources Operations Manager

Ferretti Search

<div>
 <p>
  <strong>
   Manager, HR Systems &amp; Operations
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Manager, HR Systems &amp; Operations is responsible for leading the execution, oversight, and ongoing enhancement of HR processes, systems, and service delivery. This role ensures that HR operations run efficiently, accurately, and consistently while driving improvements across workflows, technology, and team performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Serving as the operational lead for the HR Systems &amp; Operations function, this position is accountable for prioritizing work, delegating responsibilities, and ensuring timely, high-quality execution. The Manager works closely with HR leadership to translate strategic initiatives into practical, scalable processes that support the employee lifecycle, HR systems, reporting, compliance, and continuous improvement efforts. This role directly manages the HRIS Analyst and HR Coordinator.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HR Operations
  </strong>
 </p>
 <ul>
  <li>
   Lead daily HR operations, ensuring accurate and timely processing of employee lifecycle events such as hires, transfers, promotions, compensation updates, leaves, terminations, and organizational changes
  </li>
  <li>
   Oversee the management and prioritization of HR inquiries, ensuring prompt resolution and high-quality service delivery
  </li>
  <li>
   Monitor operational performance and identify opportunities to improve responsiveness and efficiency
  </li>
  <li>
   Maintain consistency, accuracy, and standardization across HR processes and practices
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HR Systems &amp; Workday
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily support, maintenance, and optimization of Workday and related HR systems
  </li>
  <li>
   Partner with the HRIS Analyst to manage system updates, testing, implementations, and ongoing enhancements
  </li>
  <li>
   Coordinate system priorities, release schedules, and testing strategies to ensure seamless execution
  </li>
  <li>
   Identify opportunities to maximize system capabilities and reduce reliance on manual processes
  </li>
  <li>
   Act as a liaison between HR, IT, and system stakeholders to ensure alignment and effective communication
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Documentation, Policies &amp; Process Improvement
  </strong>
 </p>
 <ul>
  <li>
   Lead the development, organization, and maintenance of HR documentation, including SOPs, process maps, and templates
  </li>
  <li>
   Ensure documentation is current, accurate, and aligned with actual workflows
  </li>
  <li>
   Support the review and update of HR policies in partnership with key stakeholders
  </li>
  <li>
   Evaluate existing processes to identify inefficiencies and recommend improvements
  </li>
  <li>
   Drive initiatives focused on operational excellence, compliance, and enhanced employee experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data, Reporting &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Partner with HRIS to maintain strong data governance, accuracy, and reporting capabilities
  </li>
  <li>
   Oversee audit processes and ensure compliance with internal standards and external regulations
  </li>
  <li>
   Support leadership reporting by ensuring reliable and actionable HR data
  </li>
  <li>
   Maintain position management and ensure alignment with organizational structure and controls
  </li>
  <li>
   Ensure adherence to employment laws, policies, and compliance requirements
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Leadership &amp; Execution
  </strong>
 </p>
 <ul>
  <li>
   Lead, coach, and develop the HRIS Analyst and HR Coordinator
  </li>
  <li>
   Assign and prioritize team workloads to ensure timely and accurate completion of tasks
  </li>
  <li>
   Monitor performance and provide ongoing feedback and development support
  </li>
  <li>
   Serve as the escalation point for complex operational issues
  </li>
  <li>
   Identify resource gaps and opportunities to improve team effectiveness and efficiency
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business, Information Systems, or a related field
  </li>
  <li>
   3&ndash;7 years of experience in HR operations, HRIS, or HR systems roles
  </li>
  <li>
   Experience with process improvement, documentation, and project execution
  </li>
  <li>
   Strong understanding of HR systems, workflows, and data structures
  </li>
  <li>
   Excellent analytical, organizational, and problem-solving skills
  </li>
  <li>
   Ability to balance strategic thinking with hands-on execution
  </li>
  <li>
   Strong communication skills and the ability to collaborate across all levels of the organization
  </li>
 </ul>
 <p>
 </p>
</div>


State of South Carolina

JOB
<br>This position serves as the Assistant Operations Manager for the South Carolina Department of Public Safety and is responsible for data reporting and the accurate and timely processing of bi-monthly payroll transactions. Fosters teamwork across the Human Resources (HR) teams and throughout the divisions of the agency to facilitate accurate and successful payroll processing. Acts as the lead representative in reporting HR data. In the absence of the Operations Manager is responsible for managing accurate payroll transactions and leading staff in related tasks. Payroll Processing – Assists in the management of the agency’s payroll processes, including inputs such as employee bank details, deductions and taxes. Executes payroll simulations and utilizes wage type reports to quality control transactions keyed for accuracy. Identifies ways to streamline payroll processes and procedures. This includes updating standard operating procedures and related human resources policies. Serves as subject matter expert and assist in training HR Coordinators due to payroll operational changes. Responds to complex inquiries from the Comptroller General's (CG) office as it relates to bonuses, off cycle requests and retro calculations. Serves as back up for creating Off-Cycle Bonus templates for the CG's Office. Collaborates with Time & Leave to ensure timely responses during payroll processing blue day.Transactions - Leads the accurate entry of all payroll related actions in South Carolina Enterprise Information System (SCEIS) from both an organizational and personnel action perspective. Assign or update SCEIS roles on positions and employees as needed. Manages the auditing and quality check for actions processed in SCEIS with impact to salary. Supports management by providing human resources advice, options, guidance and analysis. Acts as a liaison with the Office of Financial Services for audits, legislative requirements as they relate to daily payroll transactions. Provides guidance to SCEIS processors on data correction for specific info types in SCEIS Organization Management & Personnel Administration.SCEIS & Data Reporting - Oversees reporting for detailed agency data analyses. Performs regular classification and compensation audits on SCEIS actions to ensure the agency is meeting minimum requirements with regards to compliance and approvals. Actively conducts audits on data keyed into SCEIS. Provides complex summaries of ad hoc and routine data reports including but not limited to turnover analysis, average Full Time Employee (FTE) counts, demographic data, reports for annual budget and legislative requests, organizational charts, etc. Runs and compiles reports using specified employment data from the SCEIS system. Creates executive summaries with data pulled from SCEIS related to critical needs position turnover and attrition rates. Provides Commission on Accreditation for Law Enforcement Agencies (CALEA) reporting data. Provides pivot tables to demonstrate a summarized version of reporting. During Hazardous Weather Declarations serves as the subject matter expert on the overtime and compensatory time reporting during hazardous weather events and planning meetings. Serves as one of the HR representatives for the purposes of Federal Emergency Management Agency (FEMA) reporting, emergency planning meetings and simulation exercises. Actively conducts data audits to ensure all data is accurate. Troubleshoots data errors and provides recommendations on cleansing data on an ongoing basis. Payroll Reporting – Serves as back up for compiling and disseminating payroll reports, pay simulations and other reports in order to ensure data accuracy. Reviews and reconciles the gross comparison report during payroll processing.Operational Management - Leads continuous process improvement efforts by evaluating and mapping business processes to identify inefficiencies, redundancies, and opportunities for streamlining. Ensures processes are not duplicative. Manages the Operations team's Standard Operating Procedures repository. Serves as back up in the absence of the Operations Manager and/or Class and Comp Consultant ensuring continuity of operations by independently handling escalated issues and maintaining service levels.Special Projects & Other Duties as Assigned – Participates as a subject matter expert to modernize forms and implement process improvements with the agency. Modernizes paper processes in the Office of Human Resources by building electronic workflow forms in conjunction with the Office of Information Technology. Actively contributes to the modernization of all human resources processes.
<br><br>
EXAMPLE OF DUTIES
<br><b>State Minimum Requirements:</b> A bachelor’s degree and relevant human resources experience. A master’s degree in human resources management may substitute for the required experience.Agency Minimum Requirements: A bachelor's degree and three (3) years of experience in human resources management programs.An equivalent combination of education and experience is acceptable. All degrees must be from an accredited institution of higher learning. Knowledge of human resources principles and practices, policies and procedures of the agency, state and federal laws and regulations affecting human resources programs.Ability to establish and maintain effective and harmonious working relationships. Ability to analyze needs and resources and to recommend and communicate solutions effectively.Ability to exercise judgment and discretion in applying and interpreting a variety of policies and procedures. Ability to direct and advise technical staff members.Must be able to train and present human resources information to varying levels of personnel.Under general supervision, employee works independently and performs complex duties requiring sound judgement and discretion in handling sensitive and confidential material and in interpreting and applying established policies and procedures. Ability to accurately perform complex mathematical computations relevant to payroll transactions. Advanced proficiency in BEx reporting and Excel spreadsheets especially using formulas and sorting large amounts of data accurately.
<br><br>
SUPPLEMENTAL INFORMATION
<br>This position acts under general supervision of the Operations Manager but is expected to operate independently using human resources best practices, policy guided decision-making and ethical practices. The position requires a high degree of organization, diplomatic communication skills, problem solving, mathematical calculations and advanced spreadsheet skills. This position is essential during emergency/hazardous weather and emergency declarations. Overtime is required from time to time in order to meet deadlines. Occasional weekend, holiday and/or hazardous weather work may be necessary. The person in this position should be able to: lift files up to 25 lbs., sit for long periods of time, analyze information, comprehend complex issues and communicate effectively.The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.

Office of Human Resources - Assistant Operations Manager (60023686)

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<p></p><div><br>
<div><b>This position serves as the Assistant Operations Manager for the South Carolina Department of Public Safety and is responsible for data reporting and the accurate and timely processing of bi-monthly payroll transactions. Fosters teamwork across the Human Resources (HR) teams and throughout the divisions of the agency to facilitate accurate and successful payroll processing. Acts as the lead representative in reporting HR data. In the absence of the Operations Manager is responsible for managing accurate payroll transactions and leading staff in related tasks.</b><br>
</div><div><b>
Payroll Processing</b> &ndash; Assists in the management of the agency&rsquo;s payroll processes, including inputs such as employee bank details, deductions and taxes. Executes payroll simulations and utilizes wage type reports to quality control transactions keyed for accuracy. Identifies ways to streamline payroll processes and procedures. This includes updating standard operating procedures and related human resources policies. Serves as subject matter expert and assist in training HR Coordinators due to payroll operational changes. Responds to complex inquiries from the Comptroller General's (CG) office as it relates to bonuses, off cycle requests and retro calculations. Serves as back up for creating Off-Cycle Bonus templates for the CG's Office. Collaborates with Time &amp; Leave to ensure timely responses during payroll processing blue day.<br>
<br>
<b>Transactions</b> - Leads the accurate entry of all payroll related actions in South Carolina Enterprise Information System (SCEIS) from both an organizational and personnel action perspective. Assign or update SCEIS roles on positions and employees as needed. Manages the auditing and quality check for actions processed in SCEIS with impact to salary. Supports management by providing human resources advice, options, guidance and analysis. Acts as a liaison with the Office of Financial Services for audits, legislative requirements as they relate to daily payroll transactions. Provides guidance to SCEIS processors on data correction for specific info types in SCEIS Organization Management &amp; Personnel Administration.<br>
<br>
<b>SCEIS &amp; Data Reporting</b> - Oversees reporting for detailed agency data analyses. Performs regular classification and compensation audits on SCEIS actions to ensure the agency is meeting minimum requirements with regards to compliance and approvals. Actively conducts audits on data keyed into SCEIS. Provides complex summaries of ad hoc and routine data reports including but not limited to turnover analysis, average Full Time Employee (FTE) counts, demographic data, reports for annual budget and legislative requests, organizational charts, etc. Runs and compiles reports using specified employment data from the SCEIS system. Creates executive summaries with data pulled from SCEIS related to critical needs position turnover and attrition rates. Provides Commission on Accreditation for Law Enforcement Agencies (CALEA) reporting data. Provides pivot tables to demonstrate a summarized version of reporting. During Hazardous Weather Declarations serves as the subject matter expert on the overtime and compensatory time reporting during hazardous weather events and planning meetings. Serves as one of the HR representatives for the purposes of Federal Emergency Management Agency (FEMA) reporting, emergency planning meetings and simulation exercises. Actively conducts data audits to ensure all data is accurate. Troubleshoots data errors and provides recommendations on cleansing data on an ongoing basis.</div><div></div><div><b><br>
Payroll Reporting </b>&ndash; Serves as back up for compiling and disseminating payroll reports, pay simulations and other reports in order to ensure data accuracy. Reviews and reconciles the gross comparison report during payroll processing.</div><div></div><div><b><br>
Operational Management</b> - Leads continuous process improvement efforts by evaluating and mapping business processes to identify inefficiencies, redundancies, and opportunities for streamlining. Ensures processes are not duplicative. Manages the Operations team's Standard Operating Procedures repository. Serves as back up in the absence of the Operations Manager and/or Class and Comp Consultant ensuring continuity of operations by independently handling escalated issues and maintaining service levels.</div><div></div><div><b><br>
Special Projects &amp; Other Duties as Assigned </b>&ndash; Participates as a subject matter expert to modernize forms and implement process improvements with the agency. Modernizes paper processes in the Office of Human Resources by building electronic workflow forms in conjunction with the Office of Information Technology. Actively contributes to the modernization of all human resources processes.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<p></p><div><div><b>State Minimum Requirements:</b></div><div>
A bachelor&rsquo;s degree and relevant human resources experience. A master&rsquo;s degree in human resources management may substitute for the required experience.</div><div></div><div><b><br>
Agency Minimum Requirements:</b><br>
</div><ul><li>
A bachelor's degree and three (3) years of experience in human resources management programs.</li><li>
An equivalent combination of education and experience is acceptable. All degrees must be from an accredited institution of higher learning.</li><li>
Knowledge of human resources principles and practices, policies and procedures of the agency, state and federal laws and regulations affecting human resources programs.</li><li>
Ability to establish and maintain effective and harmonious working relationships. Ability to analyze needs and resources and to recommend and communicate solutions effectively.</li><li>
Ability to exercise judgment and discretion in applying and interpreting a variety of policies and procedures. Ability to direct and advise technical staff members.</li><li>
Must be able to train and present human resources information to varying levels of personnel.</li><li>
Under general supervision, employee works independently and performs complex duties requiring sound judgement and discretion in handling sensitive and confidential material and in interpreting and applying established policies and procedures.</li><li>
Ability to accurately perform complex mathematical computations relevant to payroll transactions.</li><li>
Advanced proficiency in BEx reporting and Excel spreadsheets especially using formulas and sorting large amounts of data accurately.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<div><p>A master&rsquo;s degree and human resources and experience.</p></div>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<p></p><div><div>This position acts under general supervision of the Operations Manager but is expected to operate independently using human resources best practices, policy guided decision-making and ethical practices.</div><div></div><div><br>
The position requires a high degree of organization, diplomatic communication skills, problem solving, mathematical calculations and advanced spreadsheet skills. This position is essential during emergency/hazardous weather and emergency declarations. Overtime is required from time to time in order to meet deadlines. Occasional weekend, holiday and/or hazardous weather work may be necessary. The person in this position should be able to: lift files up to 25 lbs., sit for long periods of time, analyze information, comprehend complex issues and communicate effectively.</div><div></div><div><b><br>
The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.</b></div></div></div></div><p></p>

Meranti Green Steel

<div>
 <strong>
  Purpose/ Mission:
  <br/>
  <br/>
 </strong>
 The HR Manager is responsible for leading the human resources function within the steel manufacturing company, ensuring the development and implementation of HR strategies, policies, and programs that support the organization's objectives. This role requires strong leadership, communication, and interpersonal skills, as well as in-depth knowledge of HR best practices and labor laws. The HR Manager will play a key role in recruiting and retaining top talent, fostering a positive work environment, and driving employee engagement and performance.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop, review, and implement company HR policies and procedures to ensure alignment with Omani labor laws and international best practices.
  </li>
  <li>
   Ensure compliance with legal and regulatory requirements in all HR processes, including audits, reporting, and documentation.
  </li>
  <li>
   Oversee the collection, management, and protection of employees' personal data in line with data privacy regulations.
  </li>
  <li>
   Lead communication of HR policies, updates, and programs to all employees; act as a key point of contact for HR-related matters.
  </li>
  <li>
   Supervise and ensure the accuracy of payroll processing for employees in Oman, in collaboration with Finance and external vendors.
  </li>
  <li>
   Design, oversee, and continuously improve employee benefits programs to enhance retention and employee satisfaction.
  </li>
  <li>
   Manage full-cycle recruitment, working closely with external partners and internal hiring managers&mdash;oversee sourcing strategy, interviews, selection, and offer negotiation.
  </li>
  <li>
   Oversee visa and work permit processes for international staff, ensuring legal compliance and timely renewals.
  </li>
  <li>
   Act as a strategic partner to business leaders by participating in cross-functional initiatives to drive employee engagement, performance, and operational effectiveness.
  </li>
  <li>
   Guide and support line managers in developing and delivering employee development programs&mdash;including leadership development, DE&amp;I (diversity, equity &amp; inclusion), and performance management training.
  </li>
  <li>
   Serve as a trusted advisor to department heads and supervisors on employee relations, disciplinary procedures, and conflict resolution.
  </li>
  <li>
   Monitor HR trends, laws, and emerging practices; provide recommendations for continuous improvement and strategic initiatives.
  </li>
  <li>
   Lead or contribute to HR projects related to organizational growth, cultural integration, and internal communications.
  </li>
  <li>
   Provide hands-on support to the Director of Operations in matters related to people management, compliance, and organizational development.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Support the Director Operations in all relevant tasks where requested.
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements/ Skills/ Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Omani nationals only
  </li>
  <li>
   Minimum of 8-10 years of experience in human resources management, preferably in the steel industry or a related manufacturing sector.
  </li>
  <li>
   In-depth knowledge of labor laws, regulations, and HR best practices in Oman.
  </li>
  <li>
   Has expertise in work permits/visa matters.
  </li>
  <li>
   Strong understanding of HR processes, including recruitment, employee relations, performance management, training, and development.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Exceptional written and verbal communication skills in both Arabic and English.
  </li>
  <li>
   Ability to handle sensitive and confidential information with discretion and professionalism.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Ability to thrive in a fast-paced and dynamic work environment.
  </li>
  <li>
   Certification in Human Resources (e.g., PHR, SPHR) is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Education/ Qualification/ Training:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources Management, Business Administration, or a related field. Master&rsquo;s degree preferred.
  </li>
  <li>
   A Master's degree in Human Resource Management or a related field will be an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Language Proficiency:
  <br/>
  <br/>
 </strong>
 English - Fluent
</div>


HR Manager - (Oman)

IntouchCX

About IntouchCX
<br><br>
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
<br><br>
About the Job
<br><br>
We are looking for an Assistant Manager, Human Resources Operations who will execute employment strategies and actions while meeting the business needs and compliance for all legal requirements.
<br><br>
As an Assistant Manager of HR Operations, You Will…
<br><br>
<ul>
<li>Research, implement and administer all company benefit plans</li>
<li>Lead a team of 4-5 employees</li>
<li>Responsible for executing all Human Resources Operations processes as per the agreed service level agreements with a high level quality in all deliverables</li>
<li>Maintain in-depth knowledge of statutory requirements related to HR, reducing risks and ensuring regulatory compliance all times</li>
<li>Develop and maintain Human Resources (HR) systems that meet HRMS personnel information needs</li>
<li>Prepare onboarding email templates for the employees</li>
<li>Stay up-to-date with innovative and creative ways of onboarding new employees</li>
<li>Strive for continuous improvements and work excellence on HR operational matters</li>
<li>Work closely with relevant key business leaders in building together a cost-efficient business operating culture for the organization and team</li>
<li>Oversee HR databases and internal software</li>
<li>Consult with line management providing HR guidance when appropriate</li>
<li>Analyze and monitor HR performance metrics and KPIs</li>
<li>Prepare periodic reports for management, as necessary and timely manner</li>
<li>Carry out tasks as assigned by the HR Senior Manager/Director</li>
</ul>
As an Assistant Manager of HR Operations, You Have…
<br><br>
<ul>
<li>3-4 years of relevant experience as an Onboarding Specialist or a similar role in the Human Resources Department</li>
<li>Strong experience working with Applicant Tracking Systems and Employee Onboarding Software</li>
<li>Good understanding of general Human Resources policies and procedures</li>
<li>Strong knowledge of various employment/labor laws</li>
<li>Ability to maintain sensitive and confidential information</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to manage and handle multiple tasks</li>
<li>Exceptional attention to detail</li>
<li>Must be able to identify and resolve problems in a timely manner</li>
<li>Strong decision-making skills</li>
</ul>


Assistant Manager, HR Operations

<div>
 <strong>
  About IntouchCX
  <br/>
  <br/>
 </strong>
 IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 We are looking for an Assistant Manager, Human Resources Operations who will execute employment strategies and actions while meeting the business needs and compliance for all legal requirements.
 <br/>
 <br/>
 As an Assistant Manager of HR Operations, You Will&hellip;
 <br/>
 <br/>
 <ul>
  <li>
   Research, implement and administer all company benefit plans
  </li>
  <li>
   Lead a team of 4-5 employees
  </li>
  <li>
   Responsible for executing all Human Resources Operations processes as per the agreed service level agreements with a high level quality in all deliverables
  </li>
  <li>
   Maintain in-depth knowledge of statutory requirements related to HR, reducing risks and ensuring regulatory compliance all times
  </li>
  <li>
   Develop and maintain Human Resources (HR) systems that meet HRMS personnel information needs
  </li>
  <li>
   Prepare onboarding email templates for the employees
  </li>
  <li>
   Stay up-to-date with innovative and creative ways of onboarding new employees
  </li>
  <li>
   Strive for continuous improvements and work excellence on HR operational matters
  </li>
  <li>
   Work closely with relevant key business leaders in building together a cost-efficient business operating culture for the organization and team
  </li>
  <li>
   Oversee HR databases and internal software
  </li>
  <li>
   Consult with line management providing HR guidance when appropriate
  </li>
  <li>
   Analyze and monitor HR performance metrics and KPIs
  </li>
  <li>
   Prepare periodic reports for management, as necessary and timely manner
  </li>
  <li>
   Carry out tasks as assigned by the HR Senior Manager/Director
   <br/>
   <br/>
  </li>
 </ul>
 As an Assistant Manager of HR Operations, You Have&hellip;
 <br/>
 <br/>
 <ul>
  <li>
   3-4 years of relevant experience as an Onboarding Specialist or a similar role in the Human Resources Department
  </li>
  <li>
   Strong experience working with Applicant Tracking Systems and Employee Onboarding Software
  </li>
  <li>
   Good understanding of general Human Resources policies and procedures
  </li>
  <li>
   Strong knowledge of various employment/labor laws
  </li>
  <li>
   Ability to maintain sensitive and confidential information
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Ability to manage and handle multiple tasks
  </li>
  <li>
   Exceptional attention to detail
  </li>
  <li>
   Must be able to identify and resolve problems in a timely manner
  </li>
  <li>
   Strong decision-making skills
  </li>
 </ul>
</div>


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