human resources operations manager

Encore Wellness Management

<p>Overview<br/>We are seeking a dynamic and strategic Human Resources Operations Manager to lead and optimize our HR functions across the organization. This pivotal role involves overseeing HR processes, ensuring compliance with employment and labor laws, and driving initiatives that enhance employee engagement, talent management, and organizational effectiveness. The ideal candidate will possess a proactive mindset, exceptional organizational skills, and a passion for fostering a positive workplace culture. Join us to shape the future of our human capital management and make a meaningful impact on our team&rsquo;s success! Duties</p><ul><li>Lead the design and implementation of HR programs, including talent acquisition, onboarding, employee orientation, and succession planning to attract and retain top talent.</li><li>Oversee HR sourcing strategies utilizing ATS (Applicant Tracking Systems) such as Taleo, Workday, or iCIMS to streamline recruiting efforts.</li><li>Manage employee relations by resolving conflicts, conducting performance evaluations, and facilitating effective communication between staff and leadership.</li><li>Ensure compliance with employment &amp; labor law, OSHA standards, Workers&rsquo; Compensation regulations, and company policies across all HR activities.</li><li>Administer benefits programs including health insurance, retirement plans, and wellness initiatives while managing benefits administration through platforms like ADP or Paychex.</li><li>Supervise payroll processing using systems such as Paylocity, Kronos, or UltiPro to guarantee accurate compensation delivery.</li><li>Drive process improvement initiatives by analyzing data collection and HRIS (Human Resources Information System) metrics to enhance operational efficiency. Qualifications</li><li>Proven experience supervising HR teams with strong leadership skills in human resources management and program management.</li><li>Extensive knowledge of employment &amp; labor law, FMLA (Family and Medical Leave Act), OSHA regulations, and workers&rsquo; compensation procedures.</li><li>Demonstrated expertise in talent acquisition strategies, employee evaluation processes, and performance management systems.</li><li>Proficiency with HRIS platforms including SAP SuccessFactors, Oracle HCM Cloud, Ceridian Dayforce, or equivalent systems like UltiPro or Taleo.</li><li>Strong negotiation skills combined with excellent communication abilities for effective stakeholder engagement at senior leadership levels.</li><li>Experience in organization design, change management initiatives, and process improvement methodologies.</li><li>Ability to analyze data using tools such as Excel or specialized HR analytics software for strategic planning purposes. Join us in shaping a vibrant workplace where innovation meets excellence! We are committed to fostering an inclusive environment that values growth, collaboration, and continuous improvement&mdash;empowering you to make a real difference every day!</li></ul><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: From $63,614.44 per year</p><p>Work Location: In person</p>

Human Resources Operations Manager

IntouchCX

About IntouchCX
<br><br>
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
<br><br>
About the Job
<br><br>
We are looking for an Assistant Manager, Human Resources Operations who will execute employment strategies and actions while meeting the business needs and compliance for all legal requirements.
<br><br>
As an Assistant Manager of HR Operations, You Will…
<br><br>
<ul>
<li>Research, implement and administer all company benefit plans</li>
<li>Lead a team of 4-5 employees</li>
<li>Responsible for executing all Human Resources Operations processes as per the agreed service level agreements with a high level quality in all deliverables</li>
<li>Maintain in-depth knowledge of statutory requirements related to HR, reducing risks and ensuring regulatory compliance all times</li>
<li>Develop and maintain Human Resources (HR) systems that meet HRMS personnel information needs</li>
<li>Prepare onboarding email templates for the employees</li>
<li>Stay up-to-date with innovative and creative ways of onboarding new employees</li>
<li>Strive for continuous improvements and work excellence on HR operational matters</li>
<li>Work closely with relevant key business leaders in building together a cost-efficient business operating culture for the organization and team</li>
<li>Oversee HR databases and internal software</li>
<li>Consult with line management providing HR guidance when appropriate</li>
<li>Analyze and monitor HR performance metrics and KPIs</li>
<li>Prepare periodic reports for management, as necessary and timely manner</li>
<li>Carry out tasks as assigned by the HR Senior Manager/Director</li>
</ul>
As an Assistant Manager of HR Operations, You Have…
<br><br>
<ul>
<li>3-4 years of relevant experience as an Onboarding Specialist or a similar role in the Human Resources Department</li>
<li>Strong experience working with Applicant Tracking Systems and Employee Onboarding Software</li>
<li>Good understanding of general Human Resources policies and procedures</li>
<li>Strong knowledge of various employment/labor laws</li>
<li>Ability to maintain sensitive and confidential information</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to manage and handle multiple tasks</li>
<li>Exceptional attention to detail</li>
<li>Must be able to identify and resolve problems in a timely manner</li>
<li>Strong decision-making skills</li>
</ul>


Assistant Manager, HR Operations

HanmiGlobal Saudi

<div><p><b>Tamheer Ref.: </b>24769240</p><p><b>
Job Description:</b><br>
Implement procedures, systems, and templates related to monitoring employee attendance, contribute to and oversee the application of sick leave and emergency leave policies and procedures, update employee-related information, and handle their complaints and inquiries professionally. Additionally, prepare, present, and maintain specialized documents and reports related to Human Resources Operations.</p><p></p><p><b>
Tasks:</b></p><ul><li>
Implement procedures, systems, and templates related to monitoring branch employees&rsquo; attendance and all types of leave, and update templates when necessary. Also, apply the attendance monitoring system and ensure compliance with official working hours.
</li><li>Apply policies and procedures related to annual, sick, emergency, and other types of leave as per the approved leave policy. Implement procedures related to promotions, secondments, and end-of-service, and record all employee-related transactions in accordance with approved systems and procedures.
</li><li>Handle employee complaints, feedback, requests, and inquiries in a professional manner, and escalate issues to the department manager effectively when necessary.
</li><li>Update employee-related information and provide it to the Employee Services team by recording and documenting all relevant data such as promotions, training courses, salaries, and benefits.
</li><li>Prepare specialized documents and reports related to HR operations, provide appropriate recommendations and solutions, present and clarify them, and ensure they are properly maintained in the relevant database in accordance with approved policies and procedures.</li></ul><p>
Requirements:</p><ul><li>
Fresh graduate with a bachelor's degree in Human Resources Management or related
</li><li>Not registered with GOSI for the last 6 months</li></ul></div>

HR Operations Specialist (Tamheer)

edari

<div>
 <p>
  We are looking to hire a
  <strong>
   Senior Manager &ndash; HR Operations
  </strong>
  who will be responsible for leading and governing HR Operations, Employee Services, manpower governance, Emiratization compliance, outsourced workforce oversight, and workforce analytics for our client based in
  <strong>
   Dubai
  </strong>
  , which is one of the largest organizations in the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a permanent role within the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role sits within the
  <strong>
   Human Resources Department .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a Senior Manager &ndash; HR Operations who will drive operational excellence, compliance, and governance across the full employee lifecycle. You should also possess strong expertise in UAE Labour Law, MOHRE and GPSSA compliance, manpower budgeting, outsourced workforce management, HR systems governance, and workforce analytics.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide strategic direction and governance oversight for HR Operations and Employee Services.
  </li>
  <li>
   Establish and enforce operating models, process standards, and service level agreements (SLAs).
  </li>
  <li>
   Ensure compliance with UAE Labour Law, MOHRE, GPSSA, and internal governance frameworks.
  </li>
  <li>
   Oversee manpower governance, budget alignment, and Emiratization target tracking.Lead governance and performance oversight of outsourced workforce providers.
  </li>
  <li>
   Manage end-to-end employee lifecycle operations including onboarding, payroll inputs, HRIS management, leave administration, and exits.
  </li>
  <li>
   Oversee employment contracts, visa processing, medical insurance, and government registrations.
  </li>
  <li>
   Deliver executive-level reporting on headcount, manpower utilization, and HR KPIs.
  </li>
  <li>
   Ensure HR data integrity, audit readiness, and operational compliance.
  </li>
  <li>
   Align subsidiary HR Operations with group HR standards and policies.
  </li>
  <li>
   Lead and develop the HR Operations team, fostering a service-oriented and compliance-driven culture.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, skills &amp; experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, Organizational Development, or a related field.
  </li>
  <li>
   Professional certification such as SHRM-SCP or CIPD Level 7 is an advantage.
  </li>
  <li>
   Minimum 6 years of HR experience, with at least 8 years in a senior leadership role managing HR Operations in a multi-entity or government-linked environment.
  </li>
  <li>
   Strong knowledge of UAE Labour Law, MOHRE, and GPSSA regulations.
  </li>
  <li>
   Proven experience in HR operational governance, manpower control, outsourced workforce management, and workforce analytics.
  </li>
  <li>
   Strong stakeholder management, leadership, and presentation skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Availability:
  </strong>
 </p>
 <ul>
  <li>
   Preference will be given to candidates available immediately or with a maximum 30-day notice period after accepting the offer.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a candidate who will be able to work in the
  <strong>
   United Arab Emirates
  </strong>
  . Please apply with your resume and remember to provide us with your contact details.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to gain a deeper understanding of your profile, discuss the role in more detail, and outline the potential next steps.
 </p>
</div>


Senior Manager- HR Operations (UAEN)

Elderwood

<div>Salary: $62,354 / yr - $67,000 / yr Overview:
<div><b>
Elderwood Village at Greece is searching for an organized, detail-oriented Human Resource Manager to lead our HR and Business Office functions. In this role, you will be responsible for HR activities including recruitment, onboarding, payroll, and benefits administration, as well as our business office including accounts payable.</b></div><div></div><div><b><br>
Human Resources Business Office Manager (ALF) Overview</b></div><div></div><div><br>
The Human Resources/Business Office Manager supports all business operations by managing the organization's HR administration, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll and general HR activities for the site. Responsible for billing and collection of private pay accounts. Obtains appropriate insurance information necessary for timely and successful collection of all accounts; management of facility petty cash accounts and resident accounts; maintenance of census, admission, re-admission and discharge records; supervision of Business Office Clerk (if applicable).</div>
Responsibilities:
<div><b>
Human Resources Business Office Manager (ALF) Essential Job Functions</b></div><div><br>
</div><div><b>Human Resources:</b></div><div>
Recruitment</div><ul><li>
Responsible for the timely sourcing, interviewing, &amp; onboarding of candidates through the Applicant Tracking System.</li><li>
Maintaining accurate and timely submission of the weekly open positions report.</li><li>
Participation in marketing the facility through recruitment events held at the facility as well various organizations and schools, i.e. open interviews &amp; job fairs.</li><li>
Ensure the internal posting process is properly managed within the facility, and for employees involved in facility-to-facility transfers.</li><li>
Promote company Employee Referral Program.</li><li>
Accurately track employee referral program and timely payout of referral bonuses.</li></ul><div>
Onboarding &amp; Training</div><ul><li>
Orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion.</li><li>
Schedule new hires for General Orientation and deliver HR training component.</li></ul><div>
Administrative</div><ul><li>
Obtain all required regulatory documentation for all licensed &amp; certified people hired at the facility at time of hire, and annually thereafter, i.e., professional licenses and CPR and other Life Safety certifications. If not certified arrange for training.</li><li>
Obtain medical documentation required for Measles, Rubella and TST for applicable new hires. Coordinate new hire physicals.</li><li>
Ensure that all personnel actions are properly documented (location, address, rate of pay and status change, disciplinary actions, and signature receipts).</li><li>
Maintain staff member personnel records in accordance with regulatory agency requirements and HR Policy &amp; Procedure Manual.</li><li>
Initiate probationary and annual performance evaluation process.</li><li>
Administer 30 Day New Hire Surveys &amp; Exit Interviews in accordance with company policy.</li><li>
Complete wage verification forms for Social Service agencies, insurance, and mortgage companies, etc.</li><li>
Order name badges, business cards and computer access as needed.</li><li>
Timely processing of employee termination and maintain staff roster in several databases.</li><li>
Coordinate uniform benefit allowance and fitting and acquiring uniforms under the allowance program.</li><li>
Ensures all departments have master schedules utilizing timekeeping system.</li></ul><div>
Payroll &amp; Benefit Administration</div><ul><li>
Timely distribution of information on the company&rsquo;s benefits package to all eligible employees, monitor pending enrollments and provide follow up to verify completion.</li><li>
Responsible for accurate and timely data entry of employee information and ongoing maintenance in ADP HRIS.</li><li>
Review all employee timecards in time &amp; attendance system for accuracy and approvals.</li><li>
Run various reports out of ADP reporting</li><li>
Assist employees with benefit/payroll inquiries.</li><li>
Interpret personnel policies and procedures and communicate benefit program details to staff.</li><li>
Upon termination of staff, distribute documentation relating to benefits such as Health Insurance, 401K, Life Insurance, and Dental Insurance.</li><li>
Helps coordinate all employee activities, as established by executive staff.</li><li>
Compile and track paperwork for staff members on leave of absence; maintain compliance with FMLA and other regulatory leaves; maintain communication with staff members on return-to-work expectations.</li></ul><div>
Unemployment &amp; Workers Compensation</div><ul><li>
Ensure timely response to claims for unemployment insurance. Verify that all termination data is reported to payroll within one pay period of termination date.</li><li>
Represent the company in UI and WC hearings when necessary.</li><li>
Participate in facility Safety Committee.</li><li>
Compile and submit information for unemployment, Worker's Compensation, and disability claims; maintain OSHA 300 log.</li></ul><div>
Employee Relations</div><ul><li>
Ability to triage employee concerns and issues; knowing when to escalate to the Administrator and/or EAS HR.</li><li>
Ensure consistent application of policy &amp; procedures to include corrective disciplinary actions.</li><li>
Maintain disciplinary log.</li><li>
Drive facility recognition and retention programs, i.e., Employee of the Month, birthdays, anniversaries.</li><li>
Managing Performance Management systems and supporting management in employee development.</li><li>
Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.</li><li>
Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development.</li></ul><div><b>
Business Office:</b></div><ul><li>
Handles establishment, transactions, record-keeping and preparation of quarterly reports to be sent to all residents.</li><li>
Performs bank reconciliation to resident accounts.</li><li>
Initiates billing for residents paying for care with private funds including Medicaid Pending and Resources.</li><li>
Notifies resident and/or responsible party of Medicare and Insurance coverage or non-coverage for resident.</li><li>
Verifies insurance coverage; assists in response to requests from third party payers and Medicare for additional information and ensures responses are timely and reviewed with the facility PPS expert.</li><li>
Receives payments and applied income for resident services and forward to Posting Clerk.</li><li>
Reconciles and prepares dietary deposits received from Employee Dining Room, vending machines, guest meals, activities staff and special events and forward to the Posting Clerk.</li><li>
Obtains Medicare A and B or other third-party billing information for reimbursement.</li><li>
Obtains Medicaid billing information for reimbursement.</li><li>
Initiates and reports to the Administrator collection activities for receivables; processes bad debt write-offs as approved by Administrator and forwards to the Director of Accounts Receivable.</li><li>
Greets new resident and/or responsible party; provides information about billing payments and safeguarding of funds and Resident Account procedures or authorizations as necessary; answers inquiries about rate increases regarding services.</li><li>
Completes admission paperwork/agreement and ensures all resident admission agreements are completed fully, including both a resident and spouse/responsible party signature.</li><li>
Enters applicable resident information changes in the computer/software.</li><li>
Ensures prompt responses to all requests from responsible party or resident regarding financial records; prepares rebates of account balances upon discharge or expiration and forwards to the Director of Accounts Receivable.</li><li>
Notifies County Medicaid Offices of any applied income changes for residents.</li><li>
Receives and refers to appropriate staff, information concerning Medicaid eligibility of residents including monthly Medicaid rosters.</li><li>
Reconciles monthly census resident days with total number of days billed for the month for room and care.</li><li>
Reconciles accounts at end of month, posts transactions to proper accounts.</li><li>
Verifies ancillary charges and forward to the Posting Clerk if applicable.</li><li>
Reviews and processes monthly pharmacy bill; balances the invoice report and enters charges.</li><li>
Enters oxygen and private room differential charges into the system.</li><li>
Monitors the aging analysis for outstanding accounts.</li><li>
Prepares timely entries of collection efforts in Credit Management system to ensure reports are useful collection tools.</li><li>
Oversee deposits and assist with cash posting as needed.</li><li>
Processes check requisitions and oversees transactions for facility petty cash funds.</li><li>
Processes and maintains records of gift certificates issued in the name(s) of residents.</li><li>
Prepares and submits aging reports and Monthly Report Statistical Summary forms to the Administrator and Director of Accounts Receivable. Completes the month end process.</li><li>
Prepares year-end documents for financial audit.</li></ul><div><b>
General</b></div><ul><li>
Apply knowledge and understanding of all policies and procedures. Act as a resource for staff seeking guidance and explanation of policies and procedures.</li><li>
Overseeing all HR initiatives, strategies, systems, and tactics.</li><li>
Exhibits the highest level of customer service towards residents, staff, and visitors.</li><li>
Consistently demonstrates the ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.</li><li>
Supporting team management by providing HR counsel, mediation, workshops, training, and best practices on issues such as non-performing employees and improving and developing employee skills.</li><li>
Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.</li><li>
Maintaining company LMS, ATS and HRIS for efficient and employee friendly HR experience.</li><li>
Utilizes electronic timekeeping system as directed.</li><li>
Arrives to work on time, regularly, and works as scheduled.</li><li>
Recognizes and follows the dress code of the facility including wearing name tag at all times.</li><li>
Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
</li><li>Supports and abides by Elderwood&rsquo;s Mission, Vision, and Values.</li><li>
Abides by Elderwood&rsquo;s businesses code of conduct, compliance and HIPAA policies.
</li><li>Performs other duties as assigned by supervisor, management staff or Administrator.</li></ul>
Qualifications:
<div><b>
Human Resources Business Office Manager (ALF) Educational Requirements and Qualifications</b></div><ul><li>
Bachelor&rsquo;s or Master's degree in Human Resources, Business or other related field OR a minimum of five years of experience in a Human Resources management role.</li><li>
At least one year of demonstrated business training, including typing and bookkeeping</li><li>
PHR is preferred.</li><li>
Demonstrable knowledge in state &amp; federal labor laws, FMLA, OHSA, &amp; COBRA.</li><li>
Must have prior recruitment and employee onboarding experience.</li><li>
Prior payroll and benefits experience strongly preferred.</li><li>
Must be proficient in Microsoft Office, highly organized, detail oriented, &amp; quality focused.</li><li>
Strong written and verbal communication skills required.</li><li>
Effectively prioritize job responsibilities in a fast-paced environment.</li><li>
Ability to successfully self-manage and work autonomously.</li></ul><div><b>
Human Resources Business Office Manager (ALF) Skills and Competencies</b></div><ul><li>
Problem Solving</li><li>
Customer Service</li><li>
Decision Making</li><li>
Excellent Communication</li></ul><div>
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.</div>
EOE Statement: WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.</div>

Human Resources and Business Office Manager

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/31/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Work Experience</p>
<div>7 to 10 Years
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Industry</p>
<div>Human Resources
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div></div><div><div>The People &amp; Culture Operations Manager ensures the effective delivery of all HR operational functions, including employee services, HR administration, payroll coordination, onboarding, offboarding, HRIS management, and compliance. The role supports the People &amp; Culture Director and ensures efficient, accurate, and timely HR service delivery across the organization while maintaining proper documentation, process integrity, and governance.</div><div></div><div><br>
Main Tasks-</div><br>
<div></div><ul><li>
Oversee daily HR operations including employee records, contracts, documentation, and HR service requests.<br>
</li><li>
Manage HRIS systems, employee data accuracy, and reporting.<br>
</li><li>
Ensure compliance with labor law, HR policies, and internal governance procedures.<br>
</li><li>
Supervise payroll inputs, attendance systems, and monthly payroll coordination with Finance.<br>
</li><li>
Oversee onboarding and offboarding processes ensuring smooth employee lifecycle management.<br>
</li><li>
Manage employee benefits administration, leave management, and HR services.<br>
</li><li>
Implement HR operational procedures and continuously improve service delivery processes.<br>
</li><li>
Support employee relations inquiries and coordinate solutions with HR Business Partners.<br>
</li><li>
Develop and maintain HR dashboards, employee service metrics, and SLA tracking.<br>
</li><li>
Coordinate audits, compliance reviews, and HR policy implementation.<br>
</li><li>
Support training logistics, employee communication, and internal HR announcements.<br>
</li><li>
Lead and coach the HR operations team to ensure quality, accuracy, and timely execution.<br>
</li><li>
Ensure confidentiality, data privacy, and secure handling of employee information.</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div><div><div>
Experience<br>
</div><div><div><div><div><div><div><ul><li>
7-10 of HR experience with at least 3 years in HR operations or HR services leadership roles.<br>
</li><li>
Experience with HR process automation and HRIS management preferred</li></ul><div></div><div><br>
Education-<br>
</div><ul><li>
Bachlelor's Degree in Human Resource, Business Administration or related fields<br>
</li>
 Professional HR Certification (CIPD, SHRM) is an added advantage.<br>
<li>
</li></ul><div><div>
Qualification-<br>
</div></div><div><div><div><ul><li>
Strong knowledge of HR operations, payroll administration, employee services, HR compliance, and HRIS systems.<br>
</li><li>
Excellent organizational, coordination, and analytical skills.<br>
</li><li>
Strong communication and people management capabilities.<br>
</li><li>
Detail-oriented with the ability to improve processes and ensure operational excellence.<br>
</li><li>
Experience managing HR service delivery teams.<br>
</li><li>
Ability to work under pressure and manage multiple priorities.<br>
</li><li>
 Must be Oman Resident</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

People & Culture Operations Manager

The Home Depot

<div>
 Req178929
 <br/>
 <br/>
 Must live within driving distance of field services offices in either Pittsburg or Philadelphia.
 <br/>
 <br/>
 <strong>
  Position Purpose
  <br/>
  <br/>
 </strong>
 The Services HR Manager is responsible for implementation of HR programs and processes, to maximize business performance and champion excellent Associate and Customer experience in designated regions. This role supports Home Depot Exteriors, Home Depot Interiors, Lead Generation and Core THD Services teams. The Services HR Manager provides council to General Regional Managers for HDE and HDI, Regional Core Services Managers and Territory Managers Lead Generation for their respective regions. Services HR Manager is an influential, courageous, knowledgeable and trusted HR business partner that drives effectiveness and success in areas of organizational effectiveness; talent planning; efficient staffing; policy compliance; learning and development; associates engagement; positive associate relations and career pathing across multiple Services organizations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   30% Provides advice and council in general associate relations issues. Identifies breaches of culture and/or values that negatively impact workplace and addresses them. Gathers information and resolution for investigations. Ensures the same processes are followed in each business group.
  </li>
  <li>
   25% Effectively executes human resources programs that support the business and drives consistency in practice of HR SOPs and employment law. Drives consistency and best practices within multi-business client group.
  </li>
  <li>
   25% Assists with leadership &amp; associate development as well as performance management in assigned Services region. Educates on existing enterprise HR tools and facilitates training sessions to ensure ongoing development (New Leader Assimilations, 360 degree feedback, Servant Leadership, Open Door Policy Training, Selection).
  </li>
  <li>
   20% Acts as Associate Advocate, stays closely connected with client groups in the field through various of listening mechanisms such as: town halls, associate feedback surveys, round tables and exit interviews. In partnership with leaders, formulates solutions and action items to support positive associate experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Direct Manager/Direct Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position reports to the Divisional HR Manager - Services.
  </li>
  <li>
   This position has 0 direct reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically requires overnight travel more than 50% of the time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be eighteen years of age or older.
  </li>
  <li>
   Must be legally permitted to work in the United States.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4 to 6 years of experience in Human Resources is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Years Of Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical knowledge of Human Resources specialties including employment law, employee relations, management and organizational development, staffing, training and compensation.
  </li>
  <li>
   Written and verbal presentation &amp; facilitation skills including stand-up presentation skills. Effective communication skills.
  </li>
  <li>
   Problem solving and organization skills.
  </li>
  <li>
   Conflict management skills.
  </li>
  <li>
   Strong knowledge of Home Depot business processes.
  </li>
  <li>
   Experience or capability in supporting multi-business units from people programs perspective
  </li>
  <li>
   Strong Learning Agility
  </li>
  <li>
   Action Oriented (prioritizing needs from multiple business leaders)
  </li>
  <li>
   Ability to effectively drive change and strong results
  </li>
  <li>
   Process orientation
  </li>
  <li>
   Strong Business Acumen
  </li>
 </ul>
</div>


Services Field HR Manager - Mid Atlantic/Ohio Valley

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