human services case manager

Volunteers of America

<div>About Us:
VOALA 
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $23.98 - $25.24 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.
DUTIES AND RESPONSIBILITIES
<ul><li>Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.</li>
<li>Provide service linkages and support systems to ensure identified needs are met.</li>
<li>Coordinates individualized planning with clients to meet short- and long-term needs.</li>
<li>Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.</li>
<li>Acts as advocate for client before judicial, community, social service, and administrative bodies as needed;</li>
<li>Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely.</li>
</ul>
ESSENTIAL DUTIES:
<ul><li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.</li>
<li>Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals</li>
<li>Coaching and Social Support &ndash; accompany participants to activities and services, facilitate group education sessions</li>
<li>Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services</li>
<li>Advocacy for participants before other agencies/community settings</li>
<li>Capacity Building &ndash; motivating participant progress</li>
<li>Outreach and Engagement &ndash; Meet participants and bring into programs</li>
<li>Other duties as required and may be subject to change</li>
</ul>
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
<li>Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.</li>
</ul>
EDUCATION:
<ul><li>Associate&rsquo;s Degree in Social Work or related field or a combination of education and relevant experience (Two years&rsquo; total).</li>
<li>Completion of VOALA Case Management training within 6 months of hire</li>
</ul>
EXPERIENCE:
<ul><li>Minimum 1-year general experience in case management or similar social services role</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul><li>Counseling Certification</li>
<li>2 years of experience working with target population</li>
<li>HMIS navigation</li>
</ul>
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</div>

Case Manager Specialist

HomeFirst

<div>Position: Case Manager
Program: Individuals Rapid Rehousing
Location: Pioneer, San Jose, CA 95118
Supervisor: Program Manager
Type: Full Time, Non-Exempt
Compensation: $32.20 Hourly
ABOUT HOMEFIRST
Established in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.
OUR VALUES<ul><li>
Kindness: We act with empathy toward others.</li><li>
Passion: We ignite change to fulfill our mission.</li><li>
Excellence: We deliver exceptional service to our communities.</li></ul>
PROGRAM OVERVIEW
The Individuals Rapid Rehousing Case Manager is responsible for supporting program participants in developing housing stability plans and addressing barriers to housing. To this end, the Individuals Rapid Rehousing Case Manager participates in our collective effort to end and prevent homelessness.
QUALITIES:
The Individuals Rapid Rehousing Case Manager is passionate about serving others and sees themself in a helping profession long term.<ul><li>
They are pro-active and responsive to the needs of our participants, meeting them &ldquo;where they&rsquo;re at&rdquo; and bridging the gap between the individual and our services.</li><li>
They manage their time well and demonstrate strong organizational abilities.
</li><li>With the support of program leadership, the Individuals Rapid Rehousing Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and the broader community.
</li><li>HomeFirst is a diverse company in a diverse field, and the Individuals Rapid Rehousing Case Manager seeks to work with people from a variety of social and economic backgrounds.</li><li>
They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.</li></ul>
REPORTING RELATIONSHIP: The position reports to the on-site Program Manager and is a vital member of the participant&rsquo;s care team.
PRIMARY RESPONSIBILITIES:<ul><li>
Maintain a caseload of 20-30 participants.</li><li>
Provide comprehensive case management services. This may include:<ul><li>
Initial eligibility verification and enrollment</li><li>
Ongoing needs and status assessments</li><li>
Budgeting</li><li>
Administration of financial assistance</li><li>
Information and referral</li><li>
Crisis de-escalation</li><li>
Safety planning, risk assessment, and mandated reporting</li><li>
Employment and benefits assistance</li><li>
Advocacy</li><li>
Other direct service provision</li></ul></li><li>
Meet with participants at a frequency and location determined by their needs.</li><li>
Engage in the consistent application of evidence-based practices.</li><li>
Support internal program support specialist activities as needed. This may include:<ul><li>
Street-based or community outreach efforts</li><li>
Landlord engagement</li><li>
Workshop coordination</li></ul></li><li>
Participate in case conferencing and collaborative care coordination.</li><li>
Maintain compliance with contract, agency, and licensing requirements.</li><li>
Achieve identified program and position deliverables.</li><li>
Adhere to task completion deadlines.</li><li>
Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.</li><li>
Attend all job-related meetings, including program staff meetings and agency-wide meetings.</li><li>
Participate in opportunities for learning and skill maintenance/development.</li><li>
Utilize supervision appropriately, maintaining open lines of communication and providing updates on activity.</li><li>
Assist with other duties as assigned.</li></ul>
BENEFITS
HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.
ORGANIZATIONAL EQUITY STATEMENT
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.
Homefirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, Homefirst Services participates in the E-Verify program, as required by law.
Homefirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know
QUALIFICATIONS (YOU HAVE)
Knowledge and Experience, General<ul><li>
1 year of paid or volunteer experience in social work or related human services required</li><li>
Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required</li><li>
Proficient in Microsoft Office suite</li><li>
Valid CA driver&rsquo;s license and insurance, and reliable transportation</li><li>
Ability to drive a fleet vehicle and be added onto Corporate insurance</li></ul></div>

Case Manager- Individuals Rapid Rehousing

First Choice In-Home Care

First Choice In-Home Care is seeking a full-time Social Services Case Manager to manage a diverse Client caseload consisting of vulnerable and/or at-risk minors, adults and seniors with a primary focus on consolidating the service recipients' care team through the addition of qualified care providers. Our aim is to enable our clients to continue living in the comfort and safety of their home setting, versus becoming homeless or being transitioned to an institutional living environment, through establishing and then sustaining their ongoing, in-home care team.Our ideal candidate is able to prioritize our Client's health and safety, is team oriented, responsible, reliable and accountable, has a passion for helping others that shows in many ways and feels a strong motivation to undertake challenging work for the benefit of vulnerable and/or disabled children, adults and seniors.First Choice is licensed by the Washington State Department of Health (DOH) and contracted with the Washington State Department of Social and Health Services (DSHS) to provide personal care services to our population of developmentally disabled children &amp; adults, individuals with mental health disorders, veterans and seniors. We provide services to both State funded (Medicaid) and Private clients living in King, Pierce and Snohomish counties. We are an established and still growing Agency managing the care of over 3,000 vulnerable community members and are now hiring qualified, passionate and motivated staff members into our Case Management Departments.Schedule:The position is full-time, Monday-Friday 8:30am-5pmBenefits:<ul><li>Paid health insurance - Medical, Dental, and Vision - valued at $925/month</li><li>10 Paid Vacation Days --- 5 additional days of Paid Vacation are awarded at 3-year anniversary</li><li>5 Paid Personal Days</li><li>3% Matched 401k Retirement Plan</li><li>Annual Pay Increases</li></ul>Qualifications, Education, and Experience: <ul><li>Bachelor degree with emphasis: Psychology; Social Services, Social Work, Sociology or related field is preferred but not required.</li><li>Experienced DSP's are encouraged to apply.</li><li>Previous professional or volunteer Social Services experience preferred but not required.</li><li>Previous management and/or leadership experience is a plus.</li><li>Ability to work effectively both independently and in a team environment.</li><li>Excellent communication skills, enjoys creating new relationships with Clients, assigned staff, partners and co-works.</li><li>Ability to work effectively both as a member of team and independently.</li><li>Experience working or volunteering with disabled and/or vulnerable children, adults, and seniors is a plus.</li><li>Ability to problem solve and to pro-actively seek solutions.</li><li>Attention to detail and strong organizational skills.</li><li>Responsible driving record, valid automobile insurance and ability to pass a criminal background.</li><li>Extensive training for all essential functions is provided.</li></ul>Key Responsibilities &amp; Competencies; include but are not limited to:<ul><li>Manage a client caseload comprised of 50-90 minors &amp; adults with developmental disabilities as well elderly and aging individuals.</li><li>Establish Client Care Teams, coordinate regular care regiment, assign and direct care providers.</li><li>Attend bi-weekly department meetings.</li><li>Participate in weekly intermediate team meetings.</li><li>Ensure Client health and safety is maintained through comprehensive supervision and oversight.</li><li>Coordinate with Human Resources Department, Training Department and Fiscal Department.</li><li>Conduct one-on-one Intake Assessments with new Clients.</li><li>Conduct semi-annual home visit meetings with existing Clients</li><li>Complete administrative reports as needed and within stated deadline.</li><li>Utilize proactive and creative problem solving methods to address the items arising within assigned caseload.</li><li>Ability to prioritize team work and contribute to pressing needs outside of dedicated caseload assignment.</li></ul>Detailed and extensive training is provided before receiving a Caseload AssignmentApply for the opportunity to join our team and DO WORK THAT MATTERS!!!key words/tags:Healthcare, Social Services Jobs, Social Services, Human Services, Healthcare Jobs, Case Manager Jobs, Social Work, Social Worker, Social Work Jobs, Entry level Case Manager, Case Manager, Care Management, Entry Level Social Work, Entry Level Social Services, Behavioral Therapist, Behavioral Specialist, MSW, BSW, Case Management, Behavioral Tech., Senior Care, Senior Care Services, Healthcare Services, Disability Services, Human Services, Developmental Disability, Disabled, Case Manager, Community ServicesJob Type: Full-timePay: $40,000.00 - $59,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Social Services: 1 year (Preferred)</li></ul>Work Location: In person

Social Services Case Manager

Pioneer Human Services

<div></div><div><div>If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!</div><div></div><div> 
We are currently looking for a Case Manager with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.</div><div></div><div> 
Who we are &ndash; Our Mission
 
We empower justice-involved individuals to overcome adversity and reach their full potential.</div><div></div><div> 
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.</div><h1 class="jobSectionHeader">
What We Offer</h1><div>
At Pioneer, our employees are important. That&rsquo;s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.</div><h2 class="jobSectionHeader">
Compensation:</h2><h2 class="jobSectionHeader">
New hires for this position typically start between $23.16 and $28.95 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.</h2><h2 class="jobSectionHeader">
Benefits:</h2><div>
Eligible after 30 days of full-time employment (minimum of 30 hours/week):</div><ul><li>
Medical</li><li>
Flexible spending</li><li>
Dental</li><li>
Vision</li></ul><div>
Additional coverage after 60 days:</div><ul><li>
Life</li><li>
AD&amp;D</li><li>
Disability</li></ul><div>
Other benefits:</div><ul><li>
Dependent Daycare Flexible Spending</li><li>
Tuition assistance (100% for bachelor's, 50% for graduate programs)</li><li>
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)</li><li>
Employee recognition programs</li><li>
Public transportation discount</li><li>
Employee assistance program (EAP)</li><li>
Join Pioneer and be part of a team that values and invests in you.</li></ul><div></div><div> 
 What you'll do</div>
The Case Manager is the primary contact between residents and program goals. This position is responsible for executing assessments, documenting results and progress in the client management system, actively collaborating with community resources, communicating routinely with all participants on their case load, providing direct services and coordinating referrals to external agencies for services. The Case Manager assists participants in moderating the effects of incarceration, substance abuse, financial distress, family needs, housing, and mental health.
<div>Primary/Essential Duties and responsibilities are but not limited to:</div><ul><li>
Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety</li></ul><ul><li>
Maintain professional boundaries with clients</li><li>
Deescalate clients in need of assistance</li><li>
Develop and maintain working knowledge of community resources</li><li>
Assists first responders as needed (i.e. police and medical personnel)</li></ul><ul><li>
Complete and document a resident needs assessment upon intake
</li><li>Collaborate with Community Recourses to meet resident needs</li><li>
Facilitate relevant group sessions to meet resident needs
</li><li>Work with Program staff to assess resident behavior and needs</li><li>
Coordinate resident entry into needed community programs, such as detox, residential treatment, housing, etc.
</li><li>Routinely contact each resident based on the appropriate level of service</li><li>
Conduct individual goal-setting and case-planning sessions with each resident</li><li>
Utilize motivational Interviewing (MI) practices
</li><li>Utilize results of needs assessment and other information to assist with completion of short-term and long-term goals</li><li>
Review and monitor case plans with client, documenting progress
</li><li>Document all assessments and progress in efforts to outcomes database including: progress notes, needs assessment, barrier tracking at scheduled intervals, direct services provides, external referrals coordinated, and other relevant information.</li></ul><div></div><div> 
</div><div>What you'll bring</div><ul><li>
Bachelor's degree in social work, psychology, criminal justice or related field</li><li>
One year of experience working with marginalized populations
</li><li>Valid Washington State driver's license.</li></ul><ul><li>
Employees who operate their own or PHS vehicles on PHS business, must have a safe driving record as defined by PHS.</li><li>
Employees who operate their own vehicle(s) on PHS business must carry auto liability insurance that complies with the requirements of PHS.</li><li>
Must satisfactorily pass tuberculosis (TB) test</li></ul><div></div><div> 
Preferably you'll bring</div><ul><li>
1 yr. experience in case management experience preferably in a residential program</li></ul><div></div><div> 
EEO</div><div>
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement</div><div></div><div> 
Pioneer Human Services is a Drug-Free Company</div><div>
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.</div></div><div></div>

Case Manager

Volunteers of America- Greater New York, Inc.

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
 Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
 We are currently seeking qualified candidates for the following position:
 
Position: Case Manager
 
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
 
Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing
 
Location: Queens Village, NY 11429
 
Minimum Qualifications: 
<ul>
<li>Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
Case Manager Principal Responsibilities: 
1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
 2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
 3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
 4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
 5. Oversee achievement of targets related to employment, housing and all other program goals.
 
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
 
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
 
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
 VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Lazarus House

Emergency Shelter Case Manager (FT)Lazarus House is a homeless shelter located in downtown Saint Charles, IL. We are a 24/7 program that serves people in need of a safe place to stay. We provide shelter, meals, case management, as well as educational and employment classes to all who enter our doors. We have emergency shelter and transitional living programs. We also offer financial assistance programs for people to remain housed in the community.The Emergency Shelter Case Manager is responsible for utilizing trauma-informed care while working primarily with Emergency Shelter male guests and their children, helping them reach their personally defined goals, providing support to meet their requests, and helping them move toward independent living.Duties include:<ul><li>Consistent case management with shelter guests</li><li>Participation in and commitment to the case management team</li><li>Screening and Intakes of potential shelter guests</li><li>Support to all shelter guests</li><li>Outcome reporting and maintenance of guest files</li><li>Displaying confidentiality &amp; excellent boundaries</li><li>Ability to work some evenings and weekends</li></ul>Applicant Education &amp; Experience:<ul><li>Bachelors Degree in Human Services field required</li><li>Experience in Human Services, Homelessness, Mental Health, Addictions and/or the Culture of Poverty a plus</li><li>Bilingual in Spanish preferred</li></ul>Pay is commensurate with experienceApplicant Skills &amp; Abilities:<ul><li>Strong knowledge of human social services</li><li>Demonstrate intermediate computer skills</li><li>Demonstrate strong interpersonal and communication skills</li><li>Excellent English written and verbal communication</li><li>Ability to work with professional independence within Lazarus House policies</li><li>Ability to use sound judgment in crisis situations and to make wise decisions</li><li>Ability to handle confidential materials and information in an ethical, professional manner</li><li>Possession of a valid driver's license and proof of vehicle insurance</li></ul>Job Type: Full-timePay: From $48,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Case management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Work Location: In person

Emergency Shelter Case Manager (Full-Time)

Rescue Outreach Mission of Central Florida

Case ManagerThe role of a Case Manager is to guide guests in moving from homelessness to permanent housing by providing direct case management services and following a Trauma Informed approach. This position is responsible for working one-on-one with each guest/household to identify their obstacles to permanent housing and to develop action plans to address and overcome those barriers to achieving housing stability.Responsibilities:<ul><li>Create individualized housing plans in collaboration with guests.</li><li>Meet with guests regularly to discuss housing plan goals.</li><li>Assist guests in accessing housing resources.</li><li>Assist guest in accessing community resources, entitlement benefits, employment resources, and healthcare.</li><li>Continually promote self-determination and self-sufficiency in interactions with guests.</li><li>Completed case notes on face to face/telephone/email contact with guest or collateral contact before the end of each shift.</li><li>Compile all necessary data and statistics for reporting purposes.</li><li>Distribute referrals as needed and check with referral agencies for follow up information when needed. Referrals may include, but are not limited to resources for housing, childcare, tangible goods, financial assistance, health care, employment programs, behavioral health services, substance abuse services, etc.</li><li>Work in collaboration with programs and all other agency staff to facilitate team environment.</li><li>Enter, update, and maintain data in HMIS.</li><li>Maintain guest files accordingly.</li><li>Present cases at case staff meetings for input from other staff members and commit to group decisions.</li><li>Utilize Motivational Interviewing, person centered planning, a recovery-oriented framework, and housing first when working with guests.</li><li>Complete and maintain ongoing training, CEUs, or other required certifications as needed.</li><li>Other duties as assigned by management.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Human Services, Social Work, or related filed preferred or two years&rsquo; experience working in a human services environment; and,</li><li>Experience working with the homeless population is preferred.</li><li>Bilingual Preferred</li></ul>Characteristics:<ul><li>Demonstrate effective communication skills in building relationships with all staff and guests.</li><li>Treat all guests, volunteer, and staff with compassion, respect, and dignity.</li><li>Maintain strict confidentiality of all information.</li><li>Technologically-adept, including skill in Microsoft Office and preferably HMIS.</li><li>Ability to quickly build trust and rapport in interpersonal relationships.</li><li>Ability to develop and maintain relationships with community partner and outside agencies.</li><li>Ability to develop and maintain priorities and meet established deadlines.</li><li>High level of flexibility, time management skills, and ability to prioritize appropriately.</li><li>Promotes a trauma-informed approach in all aspects of job performance.</li><li>Works well with team members and communicates effectively.</li><li>Quickly adapts to change.</li><li>Ability to articulate the mission, programs, and services of Rescue Outreach Mission of Central Florida, Inc.</li></ul>Job Type: Full-timePay: $19.00 - $21.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Search 10000+ Human services case manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 human services case manager jobs Near Me

Case Manager Specialist

Case Manager- Individuals Rapid Rehousing

Social Services Case Manager

Case Manager

Case Manager

Emergency Shelter Case Manager (Full-Time)

Case Manager