human services case manager

Snohomish County

<div><div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$82,411.20 - $105,180.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Everett, WA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full-Time</div>
</div></div><div><div><div><b>Remote Employment</b></div>
</div><div><div>Flexible/Hybrid</div>
</div></div></div><div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-00156</div>
</div></div><div><div><div><b>Department</b></div>
</div><div><div>Human Services</div>
</div></div></div><div><div><div><div><b>Division</b></div>
</div><div><div>Human Services Case Management</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>05/08/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>5/17/2026 11:59 PM Pacific</div></div></div></div></div></div><div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p><b>Join our Human Services Aging &amp; Disability Services Team!</b></p><p><b>
***OPEN ONLY TO SNOHOMISH COUNTY HUMAN SERVICES STAFF***</b></p><p>
Purpose:</p><p>
Snohomish County Human Services is hiring two (2) qualified individuals to provide program support for the Presumptive Eligibility Case Management program, along with staff training. In addition, they will coordinate long term care services and supports for elderly and disabled individuals to help them maintain living independently in the community. Our goal is to assist individuals in applying for in-home care services and bridge access to such services through Presumptive Eligibility while providing case management through application process.</p><p>
About You:</p><p>
You have experience and an in-depth understanding of the Case Management Program. You have a desire to provide training and support to new and existing staff along with programmatic support to supervisors. This person also may be expected to provide in-home care services to elderly and disabled adults, so they may live independently in the community.</p><p>
Position purpose:</p><p>
The Case Manager Lead primary responsibilities include working with the Presumptive Eligibility program, training new staff and providing programmatic support to the supervisory team, working with clients to enroll in specialized programs in Case Management (Presumptive Eligibility), and being available to case managers for support and guidance.</p><br>
BASIC FUNCTION<br>
<br>
To perform responsible professional work in the planning, development, operation and delivery of case management and/or respite services, which includes assisting functionally impaired adults to obtain and effectively use support services, and enabling families and other caregivers to obtain temporary relief from their care-giving responsibilities. Act as Fair Hearing Coordinator representing the Case Management Division in Administrative Hearings for Case Management clients.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Duties</b></h2></div>
<p></p><div><div>STATEMENT OF ESSENTIAL JOB DUTIES</div><div>
<ul><li>Coordinates the planning, operation and evaluation of the respite program. Monitors compliance with program policies and procedures, Case Management/Respite Standards and working agreements with principle referral agencies. Develops corrective action plans in areas of insufficient performance.
</li><li>Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho-social and health areas and to determine the need for case management or respite services.
</li><li>Develops and implements a service plan listing services recommended; refers the client to all resources listed in the plan and follows up to see that resources are obtained in a timely manner, appropriate to need; terminates case management or respite services when the client's support systems are operating adequately to meet client needs or the client is no longer eligible for these services.
</li><li>Develops and maintains effective working relationships with social service system officials, community agency staff, other county employees and the public.
</li><li>Identifies statistical needs, develops and implements data reporting tools; prepares accurate and timely reports as needed.
</li><li>Assists the Case Management Supervisor by reviewing samples of case records for accurate content, response times, service plan implementation and final case termination and by coordinating formal case staffing meetings, and providing individual case consultations and formal training sessions.
</li><li>Assists the Case Management Supervisor in the development of program policies and procedures; implements changes in work priorities; procedures and methods.
</li><li>Serves as Fair Hearing Coordinator for the Case Management Division in formal hearings before an Administrative Law Judge. Interprets WAC and RCW to prepare and present fair hearing reports to defend staff actions; provides procedural consultation to supervisors as needed; mediates with appellants as needed.
</li><li>Serves as primary case manager for a client caseload, in accordance with all requirements of Case Manager job specification.</li></ul></div><div>
STATEMENT OF OTHER JOB DUTIES</div><div>
<ul><li>Serves as backup for case management staff as necessary.
</li>Performs related duties as assigned.<br>
<li>
</li></ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><div>A bachelor's degree in psychology, sociology, social work, social welfare, nursing, counseling and guidance or related field; PLUS, two (2) years of paid on-the-job social service experience. A Master's degree may substitute for one (1) year of paid on-the-job social service experience. Must pass job related tests.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div>KNOWLEDGE AND ABILITIES</div><div>
</div><div>
Knowledge of:</div><ul><li>
the aging process</li><li>
social, financial and health problems confronting older persons and persons with disabilities</li><li>
available community resources</li><li>
governmental and private sector case management/respite programs</li><li>
practice and procedures involved in the planning, development, administration, monitoring and evaluation of such programs</li></ul><div>
Ability to;</div><ul><li>
effectively interview clients, conduct a comprehensive assessment and develop service plans; establish and maintain rapport with clients and their families</li><li>
deal with difficult client situations and provide case backup/consultation to other staff</li><li>
communicate orally and in writing, conduct group presentations and facilitate meetings</li><li>
perform client interviews, comprehensive assessments, written service plan development, maintenance of client records and files</li><li>
develop and maintain effective working relationships with social and health service providers</li><li>
communicate effectively with people regardless of age, sex or social, economic or cultural background</li><li>
respond effectively in crisis or emergency situations</li><li>
maintain detailed records and prepare clear, concise written reports</li><li>
exercise initiative and judgment to make decisions within the scope of assigned authority</li><li>
utilize computer technology for management of program data</li><li>
read, interpret and apply work-related laws, rules and other regulations</li></ul><div>
SUPERVISION</div><div>
Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.</div><div>
</div><div>
WORKING CONDITIONS</div><div>
The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients' place of residence. The employee is required to work evenings, weekends and holidays as necessary.<br>
<p>Snohomish County is an Equal Employment Opportunity (EEO) employer.<br>
Accommodations for individuals with disabilities are provided upon request.</p></div></div></div></div><p></p>

Case Manager Lead-Aging & Disability Services (Internal only to Human Services)

HomeFirst

<p></p><div><p>Position: Case Manager</p><p>
Program: Individuals Rapid Rehousing</p><p>
Location: Pioneer, San Jose, CA 95118</p><p>
Supervisor: Program Manager</p><p>
Type: Full Time, Non-Exempt</p><p>
Compensation: $32.20 Hourly</p><p>
</p><p><b>ABOUT HOMEFIRST</b></p><p>
Established in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</p><p>
</p><p><b>OUR VALUES</b></p><ul><li><b><i>
Kindness</i></b><i>: We act with empathy toward others.</i></li><li><b><i>
Passion</i></b><i>: We ignite change to fulfill our mission.</i></li><li><b><i>
Excellence</i></b><i>: We deliver exceptional service to our communities.</i></li></ul><p>
</p><p><b>PROGRAM OVERVIEW</b></p><p>
The Individuals Rapid Rehousing Case Manager is responsible for supporting program participants in developing housing stability plans and addressing barriers to housing. To this end, the Individuals Rapid Rehousing Case Manager participates in our collective effort to end and prevent homelessness.</p><p>
</p><p><b>QUALITIES:</b></p><p>
The Individuals Rapid Rehousing Case Manager is passionate about serving others and sees themself in a helping profession long term.</p><ul><li>
They are pro-active and responsive to the needs of our participants, meeting them &ldquo;where they&rsquo;re at&rdquo; and bridging the gap between the individual and our services.</li><li>
They manage their time well and demonstrate strong organizational abilities.
</li><li><p>With the support of program leadership, the Individuals Rapid Rehousing Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and the broader community.
</p></li><li><p>HomeFirst is a diverse company in a diverse field, and the Individuals Rapid Rehousing Case Manager seeks to work with people from a variety of social and economic backgrounds.</p></li><li>
They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.</li></ul><p>
</p><p><b>REPORTING RELATIONSHIP: </b>The position reports to the on-site Program Manager and is a vital member of the participant&rsquo;s care team.</p><p>
</p><p><b>PRIMARY RESPONSIBILITIES:</b></p><ul><li>
Maintain a caseload of 20-30 participants.</li><li>
Provide comprehensive case management services. This may include:<ul><li>
Initial eligibility verification and enrollment</li><li>
Ongoing needs and status assessments</li><li>
Budgeting</li><li>
Administration of financial assistance</li><li>
Information and referral</li><li>
Crisis de-escalation</li><li>
Safety planning, risk assessment, and mandated reporting</li><li>
Employment and benefits assistance</li><li>
Advocacy</li><li>
Other direct service provision</li></ul></li><li>
Meet with participants at a frequency and location determined by their needs.</li><li>
Engage in the consistent application of evidence-based practices.</li><li>
Support internal program support specialist activities as needed. This may include:<ul><li>
Street-based or community outreach efforts</li><li>
Landlord engagement</li><li>
Workshop coordination</li></ul></li><li>
Participate in case conferencing and collaborative care coordination.</li><li>
Maintain compliance with contract, agency, and licensing requirements.</li><li>
Achieve identified program and position deliverables.</li><li>
Adhere to task completion deadlines.</li><li>
Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.</li><li>
Attend all job-related meetings, including program staff meetings and agency-wide meetings.</li><li>
Participate in opportunities for learning and skill maintenance/development.</li><li>
Utilize supervision appropriately, maintaining open lines of communication and providing updates on activity.</li><li>
Assist with other duties as assigned.</li></ul><p>
</p><p><b>BENEFITS</b></p><p>
HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</p><p>
</p><p><b>ORGANIZATIONAL EQUITY STATEMENT</b></p><p>
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</p><p>
Homefirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, Homefirst Services participates in the E-Verify program, as required by law.</p><p>
Homefirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know</p><p>
</p><p><b>QUALIFICATIONS (YOU HAVE)</b></p><p><i>
Knowledge and Experience, General</i></p><ul><li>
1 year of paid or volunteer experience in social work or related human services required</li><li>
Bachelor of Arts in Social Work (BASW) or related human services degree preferred, <b>not</b> required</li><li>
Proficient in Microsoft Office suite</li><li>
Valid CA driver&rsquo;s license and insurance, and reliable transportation</li><li>
Ability to drive a fleet vehicle and be added onto Corporate insurance</li></ul></div><p></p>

Case Manager- Individuals Rapid Rehousing

Volunteers of America

<div><p>About Us:</p>
<p><b><i>VOALA</i></b><br>
<b><i>Helping Our Most Vulnerable Change Their Life Stories</i></b></p>
<p>Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.</p>
<p><b>PAY RATE: </b>$23.98 - $25.24 Per Hour</p>
<p><b>BENEFITS:</b> VOALA offers competitive medical, dental, vision and retirement benefits.</p>
<p><b>JOB SUMMARY AND PURPOSE</b></p>
<p>The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.</p>
<p><b>DUTIES AND RESPONSIBILITIES</b></p>
<ul><li>Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.</li>
<li>Provide service linkages and support systems to ensure identified needs are met.</li>
<li>Coordinates individualized planning with clients to meet short- and long-term needs.</li>
<li>Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.</li>
<li>Acts as advocate for client before judicial, community, social service, and administrative bodies as needed;</li>
<li>Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely.</li>
</ul>
<p><b>ESSENTIAL DUTIES:</b></p>
<ul><li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.</li>
<li>Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals</li>
<li>Coaching and Social Support &ndash; accompany participants to activities and services, facilitate group education sessions</li>
<li>Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services</li>
<li>Advocacy for participants before other agencies/community settings</li>
<li>Capacity Building &ndash; motivating participant progress</li>
<li>Outreach and Engagement &ndash; Meet participants and bring into programs</li>
<li>Other duties as required and may be subject to change</li>
</ul>
<p><b>MANDATED REPORTER
</b></p><p>As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.</p>
<p>Qualifications</p>
<p><b>REQUIREMENTS:</b></p>
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
<li>Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.</li>
</ul>
<p><b>EDUCATION:</b></p>
<ul><li>Associate&rsquo;s Degree in Social Work or related field <b>or </b>a combination of education and relevant experience (Two years&rsquo; total).</li>
<li>Completion of VOALA Case Management training within 6 months of hire</li>
</ul>
<p><b>EXPERIENCE:</b></p>
<ul><li>Minimum 1-year general experience in case management or similar social services role</li>
</ul>
<p><b>PREFERRED QUALIFICATIONS:</b></p>
<ul><li>Counseling Certification</li>
<li>2 years of experience working with target population</li>
<li>HMIS navigation</li>
</ul>
<p><i>Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.</i></p>
<p><i>This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</i></p>
<p><i>If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</i></p></div>

Case Manager Specialist

Pioneer Human Services

<div></div><div><div>If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!</div><div></div><div><br>
We are currently looking for a <b>Case Manager</b><i> </i>with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.</div><div></div><div><b><br>
Who we are</b><b> &ndash; Our Mission
</b><br>
We empower justice-involved individuals to overcome adversity and reach their full potential.</div><div></div><div><br>
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.</div><h1 class="jobSectionHeader"><b>
What We Offer</b></h1><div>
At Pioneer, our employees are important. That&rsquo;s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.</div><h2 class="jobSectionHeader"><b>
Compensation:</b></h2><h2 class="jobSectionHeader">
New hires for this position typically start between<b> </b><b>$23.16</b> and <b>$28.95</b><b> </b>hourly,<b> </b>depending on factors such as work location, experience, qualifications, skills, competencies, internal equity,<b> </b>and market conditions<b>.</b> While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.</h2><h2 class="jobSectionHeader"><b>
Benefits:</b></h2><div>
Eligible after 30 days of full-time employment (minimum of 30 hours/week):</div><ul><li>
Medical</li><li>
Flexible spending</li><li>
Dental</li><li>
Vision</li></ul><div>
Additional coverage after 60 days:</div><ul><li>
Life</li><li>
AD&amp;D</li><li>
Disability</li></ul><div>
Other benefits:</div><ul><li>
Dependent Daycare Flexible Spending</li><li>
Tuition assistance (100% for bachelor's, 50% for graduate programs)</li><li>
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)</li><li>
Employee recognition programs</li><li>
Public transportation discount</li><li>
Employee assistance program (EAP)</li><li>
Join Pioneer and be part of a team that values and invests in you.</li></ul><div></div><div><b><br>
 </b><b>What you</b><b>'</b><b>ll do</b></div><p>
The Case Manager is the primary contact between residents and program goals. This position is responsible for executing assessments, documenting results and progress in the client management system, actively collaborating with community resources, communicating routinely with all participants on their case load, providing direct services and coordinating referrals to external agencies for services. The Case Manager assists participants in moderating the effects of incarceration, substance abuse, financial distress, family needs, housing, and mental health.
</p><div><b>Primary/Essential Duties and responsibilities are but not limited to:</b></div><ul><li>
Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety</li></ul><ul><li>
Maintain professional boundaries with clients</li><li>
Deescalate clients in need of assistance</li><li>
Develop and maintain working knowledge of community resources</li><li>
Assists first responders as needed (i.e. police and medical personnel)</li></ul><ul><li>
Complete and document a resident needs assessment upon intake
</li><li>Collaborate with Community Recourses to meet resident needs</li><li>
Facilitate relevant group sessions to meet resident needs
</li><li>Work with Program staff to assess resident behavior and needs</li><li>
Coordinate resident entry into needed community programs, such as detox, residential treatment, housing, etc.
</li><li>Routinely contact each resident based on the appropriate level of service</li><li>
Conduct individual goal-setting and case-planning sessions with each resident</li><li>
Utilize motivational Interviewing (MI) practices
</li><li>Utilize results of needs assessment and other information to assist with completion of short-term and long-term goals</li><li>
Review and monitor case plans with client, documenting progress
</li><li>Document all assessments and progress in efforts to outcomes database including: progress notes, needs assessment, barrier tracking at scheduled intervals, direct services provides, external referrals coordinated, and other relevant information.</li></ul><div></div><div><b><br>
</b></div><div><b>What</b><b> you</b><b>'</b><b>ll bring</b></div><ul><li>
Bachelor's degree in social work, psychology, criminal justice or related field</li><li>
One year of experience working with marginalized populations
</li><li>Valid Washington State driver's license.</li></ul><ul><li>
Employees who operate their own or PHS vehicles on PHS business, must have a safe driving record as defined by PHS.</li><li>
Employees who operate their own vehicle(s) on PHS business must carry auto liability insurance that complies with the requirements of PHS.</li><li>
Must satisfactorily pass tuberculosis (TB) test</li></ul><div></div><div><b><br>
Preferably you</b><b>'</b><b>ll bring</b></div><ul><li>
1 yr. experience in case management experience preferably in a residential program</li></ul><div></div><div><b><br>
EEO</b></div><div>
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. <b>EEOC is the Law/EEO Policy Statement</b></div><div></div><div><b><br>
Pioneer Human Services is a Drug-Free Company</b></div><div>
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.</div></div><div></div>

Case Manager

Volunteers of America- Greater New York, Inc.

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
<br>Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
<br>We are currently seeking qualified candidates for the following position:
<br><br>
<b>Position:</b> Case Manager
<br><br>
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
<br><br>
Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing
<br><br>
<b>Location:</b> Queens Village, NY 11429
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
<b>Case Manager Principal Responsibilities:</b><br>
1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
<br>2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
<br>3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
<br>4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
<br>5. Oversee achievement of targets related to employment, housing and all other program goals.
<br><br>
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
<br><br>
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
<br><br>
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
<br>VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Rescue Outreach Mission of Central Florida

<p>Case Manager</p><p>The role of a Case Manager is to guide guests in moving from homelessness to permanent housing by providing direct case management services and following a Trauma Informed approach. This position is responsible for working one-on-one with each guest/household to identify their obstacles to permanent housing and to develop action plans to address and overcome those barriers to achieving housing stability.</p><p>Responsibilities:</p><ul><li>Create individualized housing plans in collaboration with guests.</li><li>Meet with guests regularly to discuss housing plan goals.</li><li>Assist guests in accessing housing resources.</li><li>Assist guest in accessing community resources, entitlement benefits, employment resources, and healthcare.</li><li>Continually promote self-determination and self-sufficiency in interactions with guests.</li><li>Completed case notes on face to face/telephone/email contact with guest or collateral contact before the end of each shift.</li><li>Compile all necessary data and statistics for reporting purposes.</li><li>Distribute referrals as needed and check with referral agencies for follow up information when needed. Referrals may include, but are not limited to resources for housing, childcare, tangible goods, financial assistance, health care, employment programs, behavioral health services, substance abuse services, etc.</li><li>Work in collaboration with programs and all other agency staff to facilitate team environment.</li><li>Enter, update, and maintain data in HMIS.</li><li>Maintain guest files accordingly.</li><li>Present cases at case staff meetings for input from other staff members and commit to group decisions.</li><li>Utilize Motivational Interviewing, person centered planning, a recovery-oriented framework, and housing first when working with guests.</li><li>Complete and maintain ongoing training, CEUs, or other required certifications as needed.</li><li>Other duties as assigned by management.</li></ul><p>Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Human Services, Social Work, or related filed preferred or two years&rsquo; experience working in a human services environment; and,</li><li>Experience working with the homeless population is preferred.</li><li>Bilingual Preferred</li></ul><p>Characteristics:</p><ul><li>Demonstrate effective communication skills in building relationships with all staff and guests.</li><li>Treat all guests, volunteer, and staff with compassion, respect, and dignity.</li><li>Maintain strict confidentiality of all information.</li><li>Technologically-adept, including skill in Microsoft Office and preferably HMIS.</li><li>Ability to quickly build trust and rapport in interpersonal relationships.</li><li>Ability to develop and maintain relationships with community partner and outside agencies.</li><li>Ability to develop and maintain priorities and meet established deadlines.</li><li>High level of flexibility, time management skills, and ability to prioritize appropriately.</li><li>Promotes a trauma-informed approach in all aspects of job performance.</li><li>Works well with team members and communicates effectively.</li><li>Quickly adapts to change.</li><li>Ability to articulate the mission, programs, and services of Rescue Outreach Mission of Central Florida, Inc.</li></ul><p>Job Type: Full-time</p><p>Pay: $19.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

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