human services case manager

Utah Case Management

Case Manager PositionUtah Case Management is looking to hire individuals who have experience as a Case Manager who have worked with low income, homeless individuals and justice involved individuals. The Case Manager assists with housing related services for the client through Utah Medicaid&rsquo;s Target Adult Medicaid and Housing Related Service and Supports program. We offer a flexible schedule allowing you to govern your own hours. This is a hybrid position with remote documentation and in person client visits. We are looking for dedicated employees to assist with coordinating services for our clients. We are looking for Case Managers in the Ogden, UT area. This job requires going into Correctional Facilities.Responsibilities:<ul><li>Managing clients services- weekly face-to-face contact with clients, assessing clients needs, coordinating housing services for clients, etc.</li><li>Documentation- completing, updating, submitting, and compiling necessary documentation for clients.</li><li>Regularly meeting and communicating with clients at their facility</li><li>Communicating with other case managers to coordinate clients&rsquo; services.</li><li>Work with clients to find and maintain housing</li><li>Build and maintain relationships with clients and community partners</li><li>Regularly attend staff meetings and company trainings</li><li>Able to use your own devices</li><li>Able to travel to visit clients in Ogden, UT</li></ul>Qualifications:<ul><li>Utah Resident and residing in Ogden, UT</li><li>Certified Case Manager or SSW license in the state of Utah is preferred</li><li>1 years of experience working with low income, homeless individuals, or justice involved individuals is required</li><li>Associate's Degree in human services or related field is preferred</li><li>Good at maintaining relationships with clients and facilities</li><li>Detail oriented</li><li>Self-motivated</li><li>Able to work independently and as a team member</li><li>Good communication and organizational skills</li></ul>Job Types: Full-time, Part-timePay: From $23.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you able to go into correctional facilities?</li><li>Are you located in Ogden, UT?</li><li>Do you hold a current Certified Case Manager or SSW license in the state of Utah?</li></ul>Work Location: On the road

Case Manager

Northwest Michigan Community Action Agency

SSVF Housing Based Case Manager &mdash; Alpena (Hybrid/Remote)This position will also serve clients in Otsego, Presque Isle, Montmorency, and Alcona counties.Overview Join our dedicated team as a SSVF (Supportive Services for Veteran Families) Housing Based Case Manager &mdash; Alpena (Hybrid/Remote),The Case Manager will collaborate with the Northwest Michigan Coalition to End Homelessness (NMCEH)and the Michigan Balance of State Continuum of Care (BOSCOC) to implement the Housing and HomelessServices programs of the Northwest Michigan Community Action Agency (NMCAA). This position involvesdirect engagement with the homeless population through community shelters and street outreach, assistingclients in securing safe, permanent housing, and connecting them with additional community resources forsupport. The Case Manager will also be responsible for maintaining client information, notes, and housingplans, as well as completing reports for various programs and grants while advocating for effective solutionsto end homelessness.BA/BS in psychology, social work, human services, or a related field preferred.A minimum of 2 years of relevant experience preferred.This position requires travel across a large service area, with mileage reimbursed according to agency guidelines.40 hours per week, 52 weeks per year. $19.86 per hour. EOE.For more information and to apply visit www.nmcaa.net Click on Careers/Search JobsJob Type: Full-timePay: From $19.86 per hourExpected hours: No more than 40 per weekBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan forgiveness</li><li>Mileage reimbursement</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Alpena, MI 49707

SSVF Housing Based Case Manager — Alpena (Hybrid/Remote)

Motivated And Empowered Inc

<div>
 
 Position Title: Full-Time Case Manager
 
 
 Reports To: Program Director
 
 
 Location: Cleveland, OH (In-Person/Field-Based)
 
 
 Schedule: Monday&ndash;Friday, 40 hours/week
 
 
 Hourly Rate: $18-21.00/hour
 
 
 
 
 
 Position Summary:
 
 
 
 
 
 Motivated and Empowered Inc. is seeking a compassionate, mission-driven Full-Time Case Manager to provide direct support and case coordination to youth and families experiencing systemic barriers including homelessness, poverty, violence, foster care involvement, and behavioral health challenges. The ideal candidate will play a key role in the stabilization, empowerment, and long-term success of those we serve by linking them with internal programs and external resources to meet their educational, emotional, financial, and social goals.
 
 
 
 
 
 Key Responsibilities: Case Management &amp; Service Coordination (60%)
 
 
 
 
 
 Conduct comprehensive intake assessments to identify strengths, needs, barriers, and goals.
 
 
 Develop individualized service plans (ISPs) with measurable outcomes in collaboration with clients.
 
 
 Provide short- and long-term case management, including crisis intervention and referrals to housing, mental health, education, and workforce development programs.
 
 
 Track client progress and adjust service plans as needed; maintain consistent contact (in-person, virtual, or phone) on a weekly or biweekly basis.
 
 
 Advocate for youth and families in educational settings, court hearings, and service agency meetings as needed.
 
 
 Resource Connection &amp; Referral (20%)
 
 
 
 
 
 Maintain an updated directory of community resources, including behavioral health, housing, food assistance, and academic support.
 
 
 Coordinate warm hand-offs and follow-up on referrals to ensure successful connection to services.
 
 
 Engage in collaborative case conferencing with internal teams and external partners (schools, probation, child welfare, etc.).
 
 
 Documentation &amp; Compliance (15%)
 
 
 
 
 
 Maintain accurate, timely, and confidential case notes in accordance with agency and regulatory standards.
 
 
 Complete required reporting, evaluations, service plans, incident reports, and follow-up documentation in our case management system.
 
 
 Participate in internal audits and ensure compliance with state and local reporting requirements.
 
 
 Program &amp; Team Support (5%)
 
 
 
 
 
 Attend weekly team meetings, professional development sessions, and supervisory check-ins.
 
 
 Assist with programmatic events such as family workshops, youth retreats, and seasonal giveaways.
 
 
 Contribute to the creation of culturally competent, trauma-informed environments for all youth and families served.
 
 
 Required Qualifications:
 
 
 
 
 
 Associate&rsquo;s or Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, Family Studies, or a related field.
 
 
 1&ndash;2 years of experience working with vulnerable youth and families in a human/social services or nonprofit setting.
 
 
 Strong knowledge of community resources and systems (child welfare, juvenile justice, education, housing, etc.).
 
 
 Demonstrated ability to maintain professional boundaries and handle sensitive situations with empathy and confidentiality.
 
 
 Excellent communication, organizational, and documentation skills.
 
 
 Proficiency in Microsoft Office Suite and willingness to learn agency software systems.
 
 
 Preferred Qualifications:
 
 
 
 
 
 Case management or outreach experience with youth ages 12&ndash;24 and/or young parents.
 
 
 Familiarity with trauma-informed care, strengths-based approaches, and motivational interviewing.
 
 
 Bilingual in English and Spanish or another language commonly spoken in our service area.
 
 
 Reliable transportation and willingness to travel within Cuyahoga and Summit Counties.
 
 
 Expectations:
 
 
 
 
 
 Be punctual, dependable, and responsive to the needs of clients and team members.
 
 
 Demonstrate cultural humility and commitment to serving diverse populations with dignity and respect.
 
 
 Uphold Motivated and Empowered Inc.&rsquo;s mission and core values in all community and professional interactions.
 
 
 Maintain compliance with HIPAA and other confidentiality standards.
 
 
 Complete onboarding training and ongoing professional development as required.
 
 
 Motivated and Empowered Inc. is an equal opportunity employer and encourages applicants of all backgrounds to apply, especially those with lived experience.
 
 
 
 
 
 Pay: $18.00 - $21.00 per hour
 
 
 
 
 
 Expected hours: 40.0 per week
 
 
 
 
 
 Benefits:
 
 
 
 
 
 Dental insurance
 
 
 Health insurance
 
 
 Paid time off
 
 
 Parental leave
 
 
 Professional development assistance
 
 
 Vision insurance
 
 
 Work Location: In person
 
</div>

Watertown Urban Mission

Overview Watertown Urban Mission, (WUM), is seeking a dedicated and experienced Housing Case Manager for its grant funded Housing Programs. The ideal candidate will possess a strong background in human services case management with knowledge of poverty, substance abuse, behavioral health and homelessness, as well as a thorough understanding of Fair Housing regulations and habitable housing. This role requires excellent negotiation skills, advocacy and the ability to manage crises effectively.Responsibilities - Manage a caseload of clients experiencing homlessness and assist in finding stable housing. - Provide intensive case management services to ensure stable housing is maintained. - Advocate on client's behalf to assist in maintaining stability while offering resources and referrals to achieve their goals.-Maintenance of accurate client charts. -Knowledge of Fair Housing laws as well as standards of habitability.-Ability to conduct Street Outreach.Qualifications - Have a thorough understanding of program grant contracts, to ensure eligibilty.- Experience in providing intensive case management services to individuals experiencing homelessness.-Ability to serve as a liaison between the client, landlord, other Mission programs, local Department of Social Services, specialized supportive services (ex., domestic violence, mental health, and/or substance abuse services providers), and any other service providers to ensure the client is receiving all appropriate benefits and services (ex., financial assistance, money management services, etc.) and meets eligibility of Housing programs.-Maintain complete and accurate documentation for all clients, including case files with submitted documentation, case notes detailing all contacts with clients and all others (landlords, other service providers, etc.) who are involved in the clients&rsquo; journey to permanent housing .- Knowledge of housing habitability standards.Job Type: Full-timePay: From $19.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Housing Case Manager

Volunteers of America

<div>About Us:
VOALA 
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $22.91 - $24.12 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.
DUTIES AND RESPONSIBILITIES
<ul><li>Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
<ul><li>Assess barriers facing the clients and develop a case plan.</li>
<li>Coordinate individualized planning with clients to meet short- and long-term needs.</li>
<li>Provide service linkages and support systems to ensure identified needs are met.</li>
</ul></li><li>Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.</li>
<li>Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate.</li>
</ul>
ESSENTIAL DUTIES:
<ul> <li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
</li><li>Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals</li>
<li>Coaching and Social Support &ndash; accompany participants to activities and services</li>
<li>Coordinate Care and Case Management as part of team, connecting participants to appropriate services</li>
<li>Advocacy for participants before other agencies/community settings</li>
<li>Capacity Building &ndash; motivating participant progress</li>
<li>Outreach and Engagement &ndash; Meet participants and bring into programs</li>
<li>Other duties as required and may be subject to change</li>
</ul>
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
</ul>
EDUCATION:
<ul><li>HS/GED. Completion of VOALA Case Management training within 6 months of hire.</li>
</ul>
EXPERIENCE:
<ul><li>Minimum 1-year general experience in case management or similar social services role</li>
<li>Or Bachelor&rsquo;s Degree in Social Services related field in lieu of experience</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s Degree (Social Work, Social Services, public administration, public health or related field)</li>
<li>1 year of experience working with target population</li>
<li>HMIS navigation</li>
</ul>
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</div>

Case Manager Generalist

Catholic Charities

<div>POSITION SUMMARY
The BOOST Case Manager is an experienced human services professional responsible for providing comprehensive case management and administrative support for the BOOST program. This position works with a high degree of independence and plays a key role in supporting participant success by addressing basic needs, coordinating community resources, and assisting with education and workforce advancement. The Case Manager also supports program outreach, recruitment, marketing, and community engagement activities. 
GENERAL DUTIES &amp; RESPONSIBILITIES:
Case Management &amp; Participant Support<div><ul><li>
Establish and maintain positive, supportive relationships with BOOST participants.</li><li>
Assist participants in enrolling in local colleges, universities, training programs, and apprenticeships aligned with their career goals.</li><li>
Conduct regular follow‑up with participants to monitor progress toward educational and vocational goals.</li><li>
Identify and address barriers to success through case management activities, including needs related to healthcare, mental health, basic needs, and employment.</li><li>
Maintain up‑to‑date knowledge of community resources, including 211 and other social service systems.</li><li>
Collaborate and refer participants to community providers to ensure timely, effective support for individuals and families.</li></ul></div>
Program Outreach, Marketing &amp; Community Engagement<div><ul><li>
Support program recruitment efforts by marketing BOOST services to parents, caregivers, and local stakeholders.</li><li>
Participate in planning, implementation, and coordination of center events.</li><li>
Represent the program at community events, meetings, and outreach activities to build partnerships and visibility.</li><li>
Build and sustain relationships with community partners to enhance program offerings and participant success.</li></ul></div>
Administrative &amp; Operational Responsibilities<div><ul><li>
Complete required documentation, including family assessments, evaluations, and reporting materials.</li><li>
Provide coordination and support for family center volunteers and the clothing bank.</li><li>
Work collaboratively with agency staff to ensure that program enrollment meets targeted capacity.</li><li>
Perform other duties as assigned by the Program Supervisor, Director, or agency leadership.</li></ul></div>
PERFORMANCE &amp; QUALITY IMPROVEMENT (PQI) RESPONSIBILITIES<div><ul><li>
Ensure accurate and consistent collection of program data.</li><li>
Participate in quarterly file reviews to maintain quality and compliance.</li><li>
Identify trends, patterns, and areas for improvement in administrative and program services.</li><li>
Utilize data results to support strategic decision‑making and continuous program improvement.</li></ul></div>
QUALIFICATIONS<div><ul><li>
Associate degree in Human Services, Social Work, or a related field preferred; a minimum of two years of experience in social services strongly encouraged.</li><li>
Strong oral and written communication skills.</li><li>
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.</li><li>
Bilingual ability (Spanish/English) strongly preferred.</li><li>
Demonstrated cultural competence and commitment to integrating diverse cultural beliefs and practices into service delivery.</li><li>
Strong networking skills and familiarity with local community resources and best practices in family‑focused support.</li><li>
Personal attributes include empathy, warmth, reliability, professionalism, and a strength-based approach.</li><li>
Ability to work independently, exercise sound judgment, adapt to changing priorities, and maintain high levels of motivation.</li></ul></div></div>

BOOST Case Manager

People Incorporated Mental Health Services

<div>Case Manager III 
We are seeking a Case Manager III to work on our Dual Case Management team to provide the highest level of case management and care coordination through plan development, monitoring, evaluation, and advocacy. Principle areas of responsibility include acting as lead for the program, provide training to other case management staff, and maintain referral source relationships. This position will also support other members of the team in achieving these objectives.
Hours: Full-Time, Monday- Friday, 8am-4pm
Locations: Dakota County, Minnesota | Hybrid **Physical presence is required**
Hiring Ranges: $28.00-$30.00/ Hourly based on qualifications 
Hiring Bonus: $1,000 to external candidates 
People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions. 
Main Job Duties:<ul><li>
Physical presence in the Twin Cities, Minnesota is required.</li><li>
10-12 case load</li><li>
Manage and/or provide consultation on the most complex cases ensuring consistent practices and outcomes.</li><li>
Partner with the program leadership on cultivating and maintain relationships with potential and current referral sources and community partners.</li><li>
Provide advanced knowledge and guidance on assisting clients in the multiple phases of applying for and receiving services and benefits.</li><li>
Assist program management on training case managers on policies, procedures and best practices, taking an active role in onboarding new case managers.</li><li>
Perform assessments that lead to individual plan development that result in the client receiving access to necessary mental health and related services.</li><li>
Facilitate the development and implementation of a goal plan that addresses the needs of the clients, and is based on their development/goal plan and is culturally appropriate.</li><li>
Provide referrals to resources necessary to implement the agreed upon goal plan. This may include outreach and consultation with other partners and providers.</li></ul>
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential duties include:<ul><li>
Passing all background and requirements for facility and position; and</li><li>
The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.</li><li>
Must have a valid and current driver&rsquo;s license and auto insurance.</li></ul>
Education and Experience:<ul><li>
Masters Degree in the behavioral sciences, or</li><li>
Bachelors Degree in the behavioral sciences or related field (i.e. social work, psychology, or nursing from an accredited college or university), and 4,000 hours of supervised experience in the delivery of services to people with serious and persistent mental illness.</li><li>
Minimum of two years prior work experience working with advanced cases, either as a case manager or other direct service role in the human services field.</li><li>
In addition, employees entering and holding this position must be able to demonstrate mastery in the skills and required competencies.</li></ul>
Preferred Experience:<ul><li>
Masters Degree in the behavioral sciences, or</li><li>
Bachelors Degree in the behavioral sciences or related field (i.e. social work, psychology, or nursing from an accredited college or university), and 4,000 hours of supervised experience in the delivery of services to people with serious and persistent mental illness.</li><li>
Minimum of two years prior work experience working with advanced cases, either as a case manager or other direct service role in the human services field.</li><li>
Waiver and targeted case management experience with adults with severe persistent mental illness.</li></ul>
Benefits:<ul><li>
Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays</li><li>
403(b) Retirement Savings Plan with a 3% employer-match</li><li>
Multiple health and dental insurance plan choices available?</li><li>
Lifestyle Benefit &ndash; choice between company contribution to health savings account, student loan repayment assistance, or flex time</li><li>
Employer-paid Short &amp; Long-Term Disability Insurance &amp; Life Insurance</li><li>
Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities</li><li>
Eligibility for state and federal loan forgiveness programs</li></ul>
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.
People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.</div>

Case Manager III - Dual Case Management (Dakota County)

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Case Manager

SSVF Housing Based Case Manager — Alpena (Hybrid/Remote)

Case Manager

Housing Case Manager

Case Manager Generalist

BOOST Case Manager

Case Manager III - Dual Case Management (Dakota County)