human services coordinator

Volunteers of America

<div>Description:

WHO WE ARE:
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve&mdash;our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado&rsquo;s most vulnerable citizens.
** The Shelter Coordinator position provides &ldquo;rotating 30 minutes of break time coverage&rdquo; to the Shelter program
staff in the Denver Metro Area Shelters. This is a rotating position where the Shelter Coordinator will travel to
assigned sites to relieve staff for their 30-minute break. The Shelter Coordinator position is responsible for
managing the facility (in the time they are covering). The programs under Shelter purview serve multiple
populations in different programs: a Safe Haven for chronically homeless women with mental health concerns, a
family shelter, a Grant Per Diem program for Veteran Families and unaccompanied individuals, and a shelter for
older women. Service modalities for all programs under RYES include Housing First Trauma Informed Care, Harm
Reduction, Motivational Interviewing, and Crisis De-escalation. Job duties include supporting and coordinating with
other staff in the delivery of appropriate housing stability and support services for individuals and families
experiencing homelessness, including ensuring participants needs are met, maintaining the safety and wellbeing of
program participants, and maintaining the cleanliness of the facility. Further, the Shelter Coordinator will have a
basic understanding of mental health services and may have the opportunity to develop in specialty areas
including housing, employment, legal services, benefits, or others as indicated by the needs of the program(s).
Essential Duties and Responsibilities<ul><li>
Ensures that the program participants&rsquo; voices are heard, and when appropriate the participants ideas play a prominent role in programming.</li><li>
Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, and field-relevant best practices.</li><li>
Demonstrates knowledge of participant-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.</li><li>
Clearly documents all participant interactions along with required eligibility and demographic information. Can develop specialized knowledge related to service delivery database systems within the organization including Service Point and Homeless Management Information System (HMIS).</li><li>
Performs professional duties by maintaining confidentiality of all information and participating effectively within and across teams.</li><li>
Maintains physical and emotional safety of all program participants in the facility. Manages the milieu and addresses any program participant conflicts immediately to de-escalate. Will contact emergency personnel as necessary and will accurately and adequately complete any reports or documentation required.</li><li>
Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.</li><li>
Oversees and participates in general program facility maintenance such as assisting in cooking, cleaning, supplying linen and personal items, conducting building walk-throughs, enforcing rules, checking chore completion, setting and checking alarms, etc.</li><li><ul><li>Assists in the training and supervision of volunteers during shifts worked. Ensures proper volunteer tracking documentation and indemnity forms are completed.</li></ul></li><li>
Maintains regular front desk duties that include answering phone calls, taking messages, implementing participant intakes, accepting donations, handling mail, handing out bus pass and/or bus tickets, if applicable to the program.</li><li>
Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup. May be responsible for training staff members assigned to the shift being covered.</li><li>
Performs job responsibilities in accordance with the Social Work Code of Ethics.</li><li>
Performs all other duties as assigned.</li></ul>
Working Conditions and Physical Requirements<ul><li>Ability to be single staffed while in the facility while having the responsibility for the safety of program participants.</li><li>Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.</li><li>Some lifting is required but should rarely exceed 50lbs.</li></ul>
Position Type and Expected Hours of Work<ul><li>This is a permanent - part time position</li><li>While Shelter Support Coordinators are on duty, they are likely single-staffed and unless they have established coverage for an approved reason, they will be expected to stay at the facility for the entirety of their shift.</li><li>All Shelter staff are considered &ldquo;essential staff,&rdquo; requiring to be on their scheduled shifts regardless of holidays or inclement weather. This is compensated as determined by HR.</li><li>All Shelter Support Coordinator staff must utilize the on-call protocol if unable to fulfill a shift.</li></ul>
Shift available:
Monday, Tuesday, Wednesday, Thursday 12am-4am
Locations: Job is at all locations
601 S. Irving Street, Denver 80219
1247 Santa Fe Drive, Denver 80204
8405 E Colfax Ave, Denver 80220
Salary Range: 19.29-20.00/hr
Benefit eligibility is based on job type/status
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403b Retirement Plan
Health, Dental, Vision, Pet Insurance
Life Insurance (Including Accidental Death &amp; Dismemberment)
Accident Insurance
Employee Assistance/Work-Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans Strongly Encouraged to Apply
Requirements:

Competencies<ul><li>Models core culture attributes of VOACO that include &ldquo;AIRS&rdquo; (Accountability, Integrity, Respect and Service).</li><li>Models VOACO&rsquo;s three critical virtues of HHS (Hungry, Humble, People Smart).</li><li>Utilization of VOAC&rsquo;s database Service Point.</li><li>Ensures equitable and inclusive services.</li><li>Ensures that program participants have an active voice in programming.</li></ul>
Minimum Qualifications of Position<ul><li>
Associates degree in a related area or the equivalent experience in human services.</li><li>
One-year direct human service experience (on top of degree or human services experience equivalency).</li><li>
Good organizational and planning skills; works well as part of a team and independently.</li><li>
Complete program credentialing process, to include criminal and civil background checks within 30 days of hire and fingerprinting.</li><li>
Willing to obtain first aid, automated external defibrillator (AED) and cardiopulmonary resuscitation certifications and Narcan utilization training.</li><li>
Must possess a Colorado driver&rsquo;s license and state-mandated automobile insurance.</li><li><ul><li>Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).</li></ul></li></ul>
Preferred Qualifications of Position<ul><li>Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns, and case management experience and/or shelter experience and/or milieu management.</li><li>Crisis intervention skills.</li></ul>
Knowledge and Skills<ul><li>Good written, oral, and interpersonal communication skills.</li><li>High level of competency working with Microsoft Office suite and cloud-based applications.</li><li>Strong time-management and prioritization skills.</li><li>Experience working both independently and, in a team-oriented, collaborative environment.</li><li>Strong organizational skills.</li></ul>
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.</div>

Part Time Shelter Coordinator/Floater

RHA Health Services

<div>We are hiring for:
Case Manager / Program Manager / IDD Qualified Professional
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
As a Human Services / Support Coordinator or Qualified Professional with RHA, you will serve as the center of the interdisciplinary service team, which consists of nurses, Direct Care Associates, the Administrator and Group Home Manager, to guide the development of person-centered plans and overall programs based on the information you gain from interviewing the people we serve. A Qualified Professional serves as the primary individual contributor, coordinating and monitoring the array of services and supports needed to address each person&rsquo;s goals and desired outcomes as identified through the personal outcome interview, including health and well-being, psychological, and promotion of personal independence. The QP assists each person in identifying and communicating his or her requests and needs for services and supports. The QP supervises, integrates and coordinates person centered plans, and monitors progress towards personal, clinical, and functional outcomes. The QP initiates periodic reviews, investigations, modifications and adjustments by soliciting the person&rsquo;s feedback as the person wants and needs change. The QP may supervise the work of others.
Annual salary: $52,000
Job Responsibilities<ul><li>
Assisting each person we support to identify and communicate his or her requests and needs for services and supports through direct interviews</li><li>
Supervising, integrating and coordinating person-centered plans and monitoring progress towards personal, clinical and functional outcomes</li><li>
Initiating periodic reviews, investigations, modifications, and adjustments by soliciting the feedback of the people we support as their needs and goals change</li><li>
Reviewing assessments completed by the people we support and other members of the interdisciplinary team to best help the people we support to meet their full potentials</li><li>
Supervising and writing the person-centered plan based on assessments, interviews, and observations</li><li>
Overseeing many aspects of residential activity, including home appearance, leisure materials, cleanliness, and community integration to ensure that the people we support are healthy and safe</li><li>
Visiting vocational centers, residential homes and any other area RHA provides services in to assess how person-centered plans are implemented</li><li>
Reporting to the Administrator and working closely with colleagues to maintain communication and provide feedback, standardize procedures, expedite person-centered plan implementation and workflow and improve employee performance</li><li>
Monitoring activities to ensure that quality assurance and/or state survey improvements are being made</li><li>
Helping to recruit, hire, train and dismiss Group Home Managers</li><li>
Serving as the link between the people we serve and their families and legal guardians to gain approval for services provided</li><li>
All other duties as assigned.</li></ul> 
 
Job Requirements:<ul><li>
Bachelor&rsquo;s degree in Social Work, Social Services, Human Services or Special Education required; Master&rsquo;s degree a plus</li><li>
Minimum 2 years experience working with persons with intellectual and/or developmental disabilities required; 1-year experience if paired with Master&rsquo;s degree</li><li>
Working knowledge of applicable regulations that apply to our service offerings</li><li>
Valid driver&rsquo;s license, auto insurance, and reliable transportation</li><li>
Supervisory/management experience and experience writing person-centered (individualized service) plans preferred</li></ul>
Pre-employment screening:<ul><li>
Complete criminal background</li><li>
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)</li><li>
Drug testing</li><li>
Education verification and other credentialing based on position requirements.</li><li>
Proof of employment history or references (if required)</li><li>
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.</li></ul>
We offer the following benefits to employees:<ul><li>
Payactiv: early access to the money you&rsquo;ve earned from hours you&rsquo;ve already worked, before payday!</li><li>
Employee perks and discount program: to help you save money!</li><li>
Paid Time Off (full-time employees only)</li><li>
Health/Insurance (full-time employees only)</li><li>
401(k) retirement savings program
</li><li>Wellbeing Programs: Physical, Emotional and Financial</li><li>
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)</li><li>
Training: Free CPR, first aid, and job-specific training opportunities</li><li>contract/contingent workers and interns do not qualify for any of the above benefits</li></ul>
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.</div>

Case Manager / Program Manager / IDD Qualified Professional

El Paso County, CO

<div></div><div><div><div><div>Need more information on completing a job application? See the EPC Application process here. 

VISION
El Paso County will be a trusted regional leader known for excellence in county service delivery.
PURPOSE
We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.
VALUES
Service Focused &bull; Collaborative &bull; Accountable &bull; Trustworthy &bull; Transparent
</div>
</div><div><div><h2 class="jobSectionHeader">Job Summary</h2></div>
<div><div>Are you passionate about helping our most vulnerable population and families? Do you have excellent active listening skills, an eye for detail, the ability to work independently on a team? Then this role is for you! As a Case Services Coordinator on the Child Abuse and Neglect Hotline with El Paso County, you will take child abuse and neglect calls, apply excellent customer service skills that involves engaging and establishing a rapport with reporters, utilizing a call template, applying de-escalation skills as needed and be the initial contact representative for our agency with callers in the community. In this role, you will have the opportunity to write professional call reports, conduct research to locate family and their background information. This role will require a flexible person who has a positive attitude, motivation, hard work ethic, initiative, the ability to positively interact in a team environment and is willing to help their teammates. In this position, you will be a part of a goal driven dynamic team committed to providing excellent customer service. We are looking forward to having you join us! 
</div><div>
Hiring Range: $42,800.00 - $46,800.00 annually</div><div> 
Anticipated Hiring Rate: $44,980.00 annually</div><div> 
This position has an anticipated work schedule of Monday &ndash; Friday, 8:00am &ndash; 5:00pm; with flexibility needed. Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.</div> 
Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check, Child Welfare Abuse &amp; Neglect database (TRAILS) check, and Child Welfare Caseworker Falsification check.<div> 
Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.</div> 
This position provides administrative and staff related support to assist with the coordination and facilitation of services to clients and families of the El Paso County Department of Human Services (DHS). May be assigned to the Children, Youth, &amp; Family Services or Adult &amp; Family Services Division. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function. This position may be subject to grant funding.</div>
<div><h2 class="jobSectionHeader">Essential Duties/Responsibilities</h2></div>
<div><ul><li>Provides support to caseworkers, supervisors, and managers; provides administrative and client-related services in support of the division.</li><li>
Answers the DHS applicable abuse or at-risk intake hotline; receives, processes, and researches referrals from the hotline and from the night and weekend after hours system.</li><li>
Receives and processes referrals from court-ordered investigations, walk-in clients, and correspondence.</li><li>
Enters, updates, and retrieves case information from various computerized databases. Performs complete records checks on all referrals and locates all previous referrals and service cases.</li><li>
Connects clients with community resources, coordinates appointments and meetings with community professionals, and assists clients in developing and implementing support systems.</li><li>
Establishes collateral contacts with informants for additional information; makes referrals to law enforcement and to social services departments in other counties and states; conducts necessary research.</li><li>
Coordinates, oversees, and documents supervised visits with children and family members as assigned, ensuring appropriate interaction as assigned.</li><li>
Arranges and provides transportation for clients to appointments, therapy, school, court hearings, etc., and assists with the purchase and delivery of necessary items as needed.</li><li>
Attends and testifies in DHS case court hearings based on intervention with clients as needed.</li><li>
Participates in meetings and staffing; prepares materials for meetings and documents information.</li><li>
Attends training and workshops as directed.</li><li>
Performs other duties as required.</li></ul>
Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others. 
Supervision Received: Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.</div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>Knowledge, Skills &amp; Abilities<ul><li>
Working knowledge of casework practices, procedures, and guidelines.</li><li>
Ability to successfully complete applicable system/database training and maintain system access, such as TRAILS or CAPS.</li><li>
Ability to communicate and work effectively with co-workers, clients, other agencies, the public, and the courts. Ability to provide excellent customer service.</li><li>
Ability to efficiently plan, schedule, and organize.</li><li>
Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.</li><li>
Ability to accurately and efficiently complete the necessary paperwork, reports, and documentation.</li><li>
Ability to work independently as appropriate.</li><li>
Ability to use standard office equipment to include computer, fax machine, copier, and telephone. Proficiency with software applications such as Microsoft Office, including Word and Excel.</li><li>
Maintain regular and punctual attendance.</li></ul>
Required Education &amp; Experience<ul><li>
High school diploma or equivalent education.</li><li>
Six months of public contact experience in human services or a related field.<ul><li>
Substitution for public contact experience may include successful completion of a certificate program and/or college course equivalent to public contact in human services or a related field.</li></ul></li></ul>
Licenses/Certificates<ul><li>
Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County&rsquo;s Personnel Policies Manual.</li><li>
Must obtain and maintain necessary certifications/licenses as applicable to position.</li></ul>
Pre-Employment Requirements<ul><li>
Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, and drug screen.</li></ul></div>
<div><h2 class="jobSectionHeader">Work Conditions</h2></div>
<div>Duties are performed in an office environment, clients' homes, schools, jails, court, etc. This position may require occasional lifting, such as files, supplies, children, and car seats. May be exposed to hostile family situations and individuals; may be exposed to unsanitary and hazardous conditions. Hybrid remote work environment dependent upon Department discretion and business needs. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require evening and weekend hours. Local and non-local travel may be required. 
 
The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.</div> 
</div><div><div>El Paso County is an E-Verify and Equal Opportunity Employer.
El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.</div></div></div></div>

Case Services Coordinator – Hotline Team

Exodus PCS

About Us: Exodus PCS is a fast-growing and highly regarded provider of the Relocation Service Coordination and Moving Home Minnesota programs. We assist residents of nursing facilities in locating community housing options, including assisted living, foster care, and independent living.Our mission is to ensure a smooth transition for these individuals, collaborating with community resources and service providers to help them achieve a higher quality of life. A successful transition can be life-changing, and we are driven to create these opportunities every day.We offer paid training to help Case Managers develop the skills needed to succeed and navigate relocation and community programs. Most work is completed remotely and onsite, offering flexibility and a self-driven, rewarding role in human services.Key Responsibilities:<ul><li>Assist clients in locating and securing appropriate housing options in the community.</li><li>Coordinate and collaborate with service providers, community resources, and families to develop individualized transition plans.</li><li>Navigate and manage community and waiver programs, including CADI and Elderly Waiver.</li><li>Support clients through discharge planning, housing coordination, and case management.</li><li>Consistent communication with support team and completion of case documentation</li><li>Maintain accurate client records using Microsoft 365 and Microsoft Teams.</li><li>Provide assistance during discharge days, including light lifting (up to 25 lbs.).</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Social Work, Psychology, Sociology, Human Services, Nursing, or a related field.</li><li>At least two years of experience in human services, social services, or healthcare.</li><li>Knowledge of community resources, waiver programs, and county applications.</li><li>Experience with medical assistance, discharge planning, and housing coordination.</li><li>Clearance to work in human services through a DHS background check.</li><li>Reliable vehicle with valid driver&rsquo;s license and insurance.</li><li>Proficiency with Microsoft 365 and Teams.</li></ul>Location: Exodus PCS is based in Burnsville, MN. The first few weeks of training will take place in the main office. After training, work is hybrid, with some being completed remotely from home and some in the community on client visits.Why Join Exodus PCS?<ul><li>A meaningful and rewarding role that makes a real difference in clients&rsquo; lives.</li><li>Flexible, remote work environment.</li><li>Paid training to ensure your success in the position.</li><li>Supportive and collaborative team culture.</li></ul>Benefits:<ul><li>Health insurance coverage</li><li>Paid time off (PTO)</li><li>IRA retirement plan</li><li>Mileage reimbursement at the federal rate</li><li>Company-provided computer and cell phone</li><li>Remote work opportunities</li><li>Optional Short-Term Disability, Long-Term Disability, and Life Insurance coverage</li><li>Supportive team environment and a rewarding role</li></ul>How to Apply: Submit your resume and a list of references. Qualified applicants will be contacted to schedule an interview. We look forward to hearing from you!Job Type: Full-timePay: $25.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Retirement plan</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Ability to Commute:<ul><li>Burnsville, MN 55337 (Required)</li></ul>Work Location: Hybrid remote in Burnsville, MN 55337

Case Manager/Social Worker

Lutheran Family Services Rocky Mountains

<div>*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*<h2 class="jobSectionHeader">
DEPARTMENT OVERVIEW</h2>
The Refugee &amp; Asylee programs at LFSRM help people uprooted by persecution and violence work towards self-sufficiency through essential resettlement services including case management, employment, housing, school registration, cultural orientation, and referrals to internal and external services for English language acquisition, health and mental health needs, employment, and economic development. LFSRM works with national and local organizations to provide the services and resources needed for newly arrived Refugees to achieve rapid self-sufficiency, integrate into their new communities, and thrive.<h2 class="jobSectionHeader">
JOB SUMMARY &amp; RESPONSIBILITIES</h2>
The Case Manager coordinates with other members of the team to assist clients with stabilization, promote self-sufficiency, and facilitate long-term integration. Through case management and resource referral, this position helps clients who have been impacted by complex traumatic experiences meet immediate basic needs and achieve short- and long-term goals. Services are delivered in a culturally responsive manner and often in another language.<h2 class="jobSectionHeader">
REQUIRED COMPETENCIES</h2>
Occupational Competencies<ul><li>
Provide case management: Familiarity with assessment, care planning, facilitation, coordination, and advocacy for support on behalf of and in collaboration with individuals or families.</li><li>
Coordinate services: Knowledge of currently available community resources, services, and supports, and ability to connect individuals or families to appropriate resources to meet their needs through referral, application, or enrollment assistance.</li></ul><ul><li>
Deliver services within diverse cultural communities: Skills and sensitivity in working with individuals and families from a variety of ethnic and cultural backgrounds.</li><li>
Apply Person-Centered Care: Treats individuals as partners in planning, developing and accessing care to ensure services are appropriate to their needs. Puts clients and their caregivers at the heart of all decisions.</li><li>
Meet standards of practice: Familiarity with or ability to follow practice standards, including applicable local, state and federal regulations and guidance, and contractual requirements.</li><li>
Provide crisis intervention: Experience with crisis management, problem solving, and mediation best practices.</li><li>
Communicate professionally: Ability to communicate professionally and cooperate with colleagues, other professionals, community partners, and other individuals involved in the care and coordination of services.</li><li>
Manage case file compliance: Maintain organized, up-to-date physical case files and digital records in accordance with program, agency, and funder requirements.</li><li>
Ensure data accuracy and integrity: Consistently enter, update, and review client data in online systems to ensure records are complete, accurate, and audit ready.</li><li>
Meet documentation timelines: Complete all required documentation within established deadlines, balancing client services with timely data entry, quality and attention to detail.</li></ul>
Foundational Competencies
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others' reactions and attempting to understand the personal and cultural reasons for their reactions.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
EXAMPLE ACTIVITIES<ul><li>
Coordinates with pre-arrival team to prepare for new arrivals and ensure housing is available.
</li><li>Greets clients at the airport, transports to housing, conducts intake and assessment and initiates service plans.</li><li>
Serves as an advocate and resource for clients and provides equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons.
</li><li>Works collaboratively with other members of the team to assist clients with applications for public benefits, enrolling children in school, obtaining identity documents, and other services and referrals, as needed.</li><li>
Conducts individual and group education and coaching on important life skills including but not limited to accessing transportation, budgeting, and managing household finances.</li><li>
Maintains ongoing communication with clients to assess client progress and provide support as needed throughout the life of the case.</li><li>
Maintains client case notes and documents all client services in a timely and accurate manner, maintaining high quality case file documentation.</li></ul><h2 class="jobSectionHeader">
TRANSPORTATION</h2>
Must maintain a valid driver's license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.<ul><li>
Frequent regional travel. Required to transport clients in personal vehicle.</li><li>
Travel to conduct assigned airport pickups, home visits, or other tasks outside of standard business hours, including evenings, is required.</li></ul><h2 class="jobSectionHeader">
REQUIRED CERTIFICATIONS</h2><ul><li>
Associates degree OR two (2) years of experience in a related field such as social work, human services, humanitarian, mental health, or other related field. Equivalent combination of education and experience accepted.</li></ul><h2 class="jobSectionHeader">
LANGUAGE SKILLS</h2><ul><li>
Must be able to fluently speak, read, translate and write in the following language(s):
<ul><li>English</li><li>
Fluency in a second language is preferred and may be required by the position</li></ul></li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Bilingual Case Manager - Refugee

Metropolitan Community Services

Job Title: Designated Coordinator / Supervising ProfessionalJob OverviewA local non-profit in-home care services agency is seeking a qualified and compassionate professional to serve as a Designated Coordinator/Supervising Professional to oversee both 245D Support Services and PCA/CFSS services in the metro and surrounding areas. This role is responsible for coordinating client care, ensuring compliance with state regulations, supervising staff, and promoting person-centered service delivery.Key Responsibilities<ul><li>Conduct screenings and intakes for new clients</li><li>Develop, implement, and oversee person-centered support plans, including:</li><li>Support Plan Addendum (SPA)</li><li>Self-Management Assessment (SMA)</li><li>Individual Abuse Prevention Plan (IAPP)</li><li>Develop and manage individualized care plans and monthly service plans</li><li>Ensure compliance with Minnesota 245D licensing rules and regulations</li><li>Perform quarterly, semi-annual, and annual client reviews as required</li><li>Coordinate and oversee delivery of PCA/CFSS services</li><li>Monitor client health and safety; document changes and request reassessments as needed</li><li>Recruit, train, orient, and evaluate Direct Support Professionals (DSPs)</li><li>Provide supervision and support to assigned staff and caseload</li><li>Maintain accurate documentation and ensure high-quality service delivery</li></ul>Qualifications<ul><li>One of the following education/experience combinations:</li><li>Bachelor&rsquo;s degree in a human services-related field and at least 1 year of full-time direct care experience</li><li>Associate degree in a human services-related field and at least 2 years of full-time direct care experience</li><li>Registered nurse</li><li>Licensed social worker</li><li>Mental health professional</li><li>Designated Coordinator for intensive support services preferred or Qualified Professional experience preferred, but not required</li><li>Strong organizational and time management skills</li><li>Ability to work independently and manage multiple responsibilities</li></ul>Additional Requirements<ul><li>Successful completion of a background study conducted by the Minnesota Department of Human Services</li><li>Valid driver&rsquo;s license, clean driving record, and reliable transportation</li><li>Ability to travel independently throughout the 7-county metro and surrounding areas</li><li>Bilingual in Russian preferred, but not required</li></ul>Job TypeFull-time (flexibility may be available based on caseload needs)Benefits<ul><li>Health insurance</li><li>Dental insurance</li><li>Life insurance</li><li>Vision insurance</li><li>Paid time off</li><li>Opportunities for professional growth</li></ul>Work LocationIn person (metro area travel required)Pay: $60,000.00 - $70,000.00 per yearWork Location: In person

Case Manager/Care Coordinator

Chrysalis

<div>$15.50 to 18.00/ hr.
The Assistant Medical Coordinator will assist the Medical Coordinator in reviewing all medical appointment documentation from every medical appointment for each individual Chrysalis serves in an appropriate and timely manner. The Assistant Medical Coordinator will also assist with updating individual's medical histories, insurance information, and other medical data into the computer where necessary. The Assistant Medical Coordinator may also be responsible in assisting with setting up medical appointments, notifying residential and day service managers of appointments and coordinating transportation for the individuals to and from each appointment. This Assistant Medical Coordinator will also be responsible for assisting with making sure necessary follow up visits are scheduled for the individual in a timely manner. The Assistant Medical Coordinator will also be responsible for The Assistant Medial Coordinator may also be required to communicate with parents/guardians, pharmacies, state coordinators, Behavior Analysts, and/or Associate Directors of any changes made during appointments. The Assistant Medical Coordinator may also be asked to assist with other various medical tasks such as helping with medications, filing paperwork, obtaining monthly vitals and other various tasks as assigned by the Nurse and/or Medical Coordinator.
MINIMUM QUALIFICATIONS: 
<ul><li>
Obtain and maintain CPR, First Aid, OSHA, Human Rights, ANEM, SOAR trainings and any other required training.</li><li>
Pass Criminal History Check</li><li>
Meet Chrysalis company and person driving policy requirements and maintain eligible driving status</li><li>
Maintain a valid driver's license, must be at least 21 years of age</li><li>
2 years experience in the field of human services</li><li>
Experience and Education: High School diploma or GED</li></ul>
DESIRED REQUIREMENTS:<ul><li>
Excellent interpersonal and communication skills to deal effectively with other employees and individuals.</li><li>
Knowledge of Microsoft Word, Excel, e-mail, and other basic computer programs.</li><li>
Demonstrate professional phone etiquette and public relations when working with employees, outside professionals, state employees, and guardians.</li><li>
Demonstrate excellent organizational and writing skills.</li><li>
Ability to work productively with minimal supervision.</li><li>
Experience in the medical field and/or disability field preferred.</li></ul>
Please submit a cover letter to Deana Garrett. deana.garrett@gochrysalis.com
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Medical Coordinator Assistant

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