hvac dispatcher

Crete United

<div><div><div><p>Experienced HVAC Service Dispatcher - The ideal candidate will have experience interacting directly with customers, vendors and service technicians.</p>
<p><b>
Duties include but not limited to the following:</b></p>
<ul><li>Dispatch &amp; Communications</li></ul>
<ul><li>Scheduling/Workload Awareness</li></ul>
<ul><li>Purchase Orders</li></ul>
<ul><li>Ordering Parts</li></ul>
<ul><li>Prompt, Accurate Processing of Invoicing to Customers</li></ul>
<ul><li>AP Data Entry</li></ul>
<p><b>
Requirements:</b></p>
<ul><li>Must have experience dispatching in the HVAC service field. Plumbing is also preferred but not required.</li></ul>
<ul><li>Multitasking and good record keeping skills are a plus.</li></ul>
<ul><li>Skilled in MS Word, Excel and Outlook.</li></ul>
<ul><li>Must be an excellent communicator, verbal and written between the customer, the office, and other team members.</li></ul>
<ul><li>Must be a unifying team player with positive influence, energy and behavior.</li></ul>
<ul><li>Ability to manage multiple time-sensitive tasks.</li></ul>
</div>
</div><div><p>Job Type: Full-time</p>
</div>
<div><p>Pay: $25.00 - $30.00 per hour</p></div><div><br>
<p>
</p><p><b>Benefits:</b></p>
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li></ul><br>
<p></p>
<p><b>
Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.</b></p>
<p><b>
#LI-DNP</b></p></div></div>

Commercial HVAC Dispatcher

Petrocelli Services

<p><i><b>About the Role:</b></i></p><p>We are looking for a reliable, customer-focused Customer Service Representative / Dispatcher to join our growing HVAC team. In this fast-paced role, you will be the first point of contact for our customers and the key coordinator for our service technicians. You&rsquo;ll help keep our operations running smoothly while delivering the high level of service our customers expect.</p><p><i><b>Key Responsibilities:</b></i></p><p>- Answer incoming phone calls and respond to customer inquiries in a professional and friendly manner</p><p>- Schedule, reschedule, and confirm service appointments for repairs, maintenance, and installations</p><p>- Dispatch HVAC technicians efficiently to maximize productivity and minimize response times</p><p>- Communicate clearly with customers, technicians, and management throughout the day</p><p>- Enter and maintain accurate job notes, customer records, and dispatching information</p><p>- Handle customer concerns, follow-ups, and warranty issues with care and professionalism</p><p>- Monitor technician routes and adjust schedules as needed (emergencies, traffic, etc.)</p><p>- Work closely with the service manager to meet daily and weekly goals</p><p>- Use Service Titan (or similar software) to manage calls, invoices, and technician tracking</p><p>Experience with Service Titan is a big plus!</p><p><i><b>What We&rsquo;re Looking For:</b></i></p><p>- 1&ndash;3+ years of customer service or dispatching experience (HVAC, plumbing, electrical, or home services preferred)</p><p>- Strong phone etiquette and excellent verbal/written communication skills</p><p>- Ability to multitask and stay calm under pressure in a fast-paced environment</p><p>- Detail-oriented with good computer and data entry skills</p><p>- Reliable team player who takes pride in delivering outstanding customer experiences</p><p>- HVAC industry knowledge is a plus but not required</p><p>- Must be available to work Monday&ndash;Friday (some Saturday shifts may be required during peak seasons)</p><p><i><b>What We Offer:</b></i></p><p>- Competitive hourly pay + performance bonuses</p><p>- Health, dental, and vision insurance</p><p>- Paid time off and holidays</p><p>- Ongoing training and career growth opportunities</p><p>- Positive team environment with a company that values its employees</p><p>- Modern office and up-to-date dispatching tools</p><p>If you&rsquo;re organized, people-oriented, and thrive in a role where every day is different, we&rsquo;d love to hear from you!</p><p>Pay: $19.00 - $24.00 per hour</p><p>Expected hours: 40.0 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Leander, TX 78641</p>

HVAC Dispatcher & Customer Care Representative

Riley Plumbing & Heating, Inc.

<div><p><b>HVAC Coordinator/Dispatcher
</b></p><p><b>Riley Plumbing HeatingAir</b> is a locally owned and operated company serving communities of the Carson Valley and surrounding areas for over twenty years. We provide steady year-round work, great compensation, and a vast array of development opportunities. We are striving to be an employer of choice and help our people build careers instead of just having a job. Join our fast-growing companywork with the best!</p><p>
We are looking for a<b> HVAC Coordinator/Dispatcher</b> to join our team! The candidate we are looking for must be an excellent communicator, have a positive attitude, handle incoming and outgoing calls and be self-motivated. Must be flexible, able to multi-task, and have the capacity to work calmly in a fast-paced environment.</p><p><b>
Work Hours:</b> <b>This position requires weekend availability</b>. The standard schedule is <b>Thursday to Monday, </b>8:00 AM - 5:00 PM, with a one-hour lunch break from 11:00 AM to 12:00 PM. Occasional overtime may be required.</p><p><b>
Pay Scale:</b> Up to $25 per hour plus Spiffs- Depending on experience</p><p><b>
Our Benefits:</b></p><ul><li>
50% employer-paid medical insurance for employee</li><li>
50% employer-paid dental insurance for employee</li><li>
50% employer-paid vision insurance for employee
</li><li>6 Paid Holidays throughout the year</li><li>
Paid and Sick Time Off</li></ul><p><b>
Position Summary:</b> Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Prepare and process permits. This position may have 80-100 outbound calls a day. This is a fast-paced environment and we need someone who is highly skilled at multi-tasking and enjoys working with others.
</p><p><b>Required Qualifications:</b></p><ul><li>
Advanced customer service skills</li><li>
Must be able to handle a high volume of outbound calls</li><li>
Ability to multi-task</li><li>
2 years related experience and/or training in customer service or dispatching
</li><li>Permitting experience preferred but not required</li><li>
Intermediate computer skills (proficiency with MS Word, Excel, Outlook)</li><li>
Geographical knowledge of service area or map reading skills</li><li>
Experience with Service Titan software is preferred</li><li>
Knowledge of the industry is recommended but not required</li><li>
High school diploma or general education degree (GED)</li><li>
Well-organized and ability to work independently</li></ul><p><b>
Qualifications desired:</b></p><ul><li>
Working knowledge of the HVAC industry</li><li>
2+ years of HVAC dispatching experience</li><li>
3+ years of dispatching experience</li><li>
Excellent verbal skills</li><li>
Professional phone skills</li><li>
Strong interpersonal skills</li><li>
Energetic personality</li></ul></div>

HVAC Coordinator/Dispatcher

True Blue Mechanical

<p><b>Job Title: </b>Dispatcher</p><p><b>Company: True Blue Mechanical</b></p><p><b>Location: </b>Newark, DE</p><p><b>Job Type: </b>Full-Time</p><p><b>Description: </b>As a Dispatcher at Blues Heating Air Electric, you will be at the heart of our operations. This role involves coordinating the daily dispatch of personnel and vehicles, managing communications, and ensuring that all activities are completed efficiently. Your work will directly impact our success and customer satisfaction in the [industry].</p><p><b>Responsibilities:</b></p><ul><li>Schedule and dispatch workers, equipment, or service vehicles.</li><li>Use dispatch software to keep track of vehicles and job statuses.</li><li>Communicate with customers and team members to provide updates and resolve issues.</li><li>Prioritize service calls and allocate resources accordingly.</li><li>Maintain records of dispatches, routes, and other relevant information.</li></ul><p><b>Requirements:</b></p><ul><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Experience in dispatch or a similar role is preferred but not essential.</li><li>Proficiency with computers and dispatch software.</li><li>Ability to work in a fast-paced and sometimes stressful environment.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary.</li><li>Comprehensive benefits package including healthcare.</li><li>Opportunity for growth and advancement within the company.</li><li>Supportive team environment.</li></ul><p><b>How to Apply:</b> If you're ready for a rewarding challenge, please submit your application, including a resume and a cover letter, via Indeed or email to: veronica@callrocketx.com</p><p>Pay: $20.00 - $28.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>HVAC Dispatch: 1 year (Required)</li></ul><p>Work Location: In person</p>

Dynamic HVAC Dispatcher Needed - Newark DE

Kearney and Sons Inc

<p><b>Job Overview</b><br/>We are seeking an energetic and detail-oriented HVAC Service Dispatcher/Customer Service Representative (CSR) to join our dynamic team. In this vital role, you will coordinate service appointments, communicate with technicians and customers, and ensure smooth scheduling and dispatching of HVAC service calls. Your proactive approach and excellent communication skills will help deliver exceptional customer experiences while maintaining efficient operations. This position offers an exciting opportunity to be the central hub of our service delivery process, ensuring timely responses and high customer satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Receive incoming service requests via multi-line phone systems, email, and online platforms, ensuring all inquiries are handled promptly and professionally</li><li>Schedule and dispatch HVAC technicians efficiently using transportation management systems and GPS tools to optimize routes and response times</li><li>Maintain accurate data entry in systems</li><li>Coordinate with supply chain teams to ensure parts availability and proper shipping &amp; receiving procedures for service parts and equipment</li><li>Monitor fleet management systems to track technician locations, vehicle status, and service progress using GIS, GPS, and transportation planning tools</li><li>Communicate clearly with customers regarding appointment times, technician ETA&rsquo;s, and service updates while demonstrating excellent phone etiquette and communication skills</li><li>Support logistics operations related to freight movement, 3PL providers, and shipping schedules to ensure timely delivery of materials needed for service jobs</li></ul><p><b>Skills</b></p><ul><li>Strong analysis skills with the ability to interpret data from transportation management systems and logistics platforms</li><li>Proficiency in dispatching techniques combined with excellent communication skills for effective customer interaction</li><li>Experience with GIS, GPS technology, Oracle Transportation Management, SyteLine, AS400 or similar enterprise resource planning (ERP) systems</li><li>Ability to perform data entry accurately while managing multiple priorities in a fast-paced environment</li><li>Excellent phone etiquette coupled with strong written communication skills for professional customer engagement</li></ul><p>Join us in a role where your organizational talents and technical expertise will drive operational success! We&rsquo;re dedicated to fostering a positive work environment that values your contributions while providing opportunities for growth. If you thrive in a lively setting where every day presents new challenges&mdash;this is the perfect fit for you!</p><p>Pay: $18.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

HVAC Service Dispatcher/CSR

ARS/Rescue Rooter

<div><div><b>Pay:</b> $18 - $20 per hour<br>
<b>Schedule:</b> Sunday-Thursday, 11 am-8pm<br>
<b>Full-time, year-round work</b></div><div></div><div><br>
Join <b>Brothers Heating, Cooling, &amp; Plumbing</b>, part of the nation&rsquo;s largest provider of residential <b>HVAC, heating, air conditioning, plumbing, and electrical services</b>, with more than <b>7,000 team members and over 45 years of experience</b> serving homeowners across the country.</div><div></div><div><br>
We are seeking a highly organized <b>Dispatcher</b> to coordinate scheduling and support our residential <b>HVAC service technicians</b>. This role plays a key part in ensuring efficient <b>HVAC service dispatch, technician routing, and customer scheduling</b> throughout the day.</div><p></p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li><div>
Weekly pay via direct deposit</div></li><li><div>
Paid training and onboarding</div></li><li><div>
Insurance available after 31 days</div></li><li><div>
Low-cost medical (as low as $5/week)</div></li><li><div>
Dental, vision, HSA/FSA</div></li><li><div>
401(k) with company match</div></li><li><div>
13 days PTO + 8 paid holidays</div></li><li><div>
Company-paid life insurance</div></li><li><div>
Clean office environment with strong team culture</div></li><li><div>
Career growth opportunities within a national service network</div></li></ul><div><br>
As an <b>HVAC Dispatcher</b>, you will coordinate daily scheduling and dispatch operations for residential <b>HVAC service technicians</b>.</div><div>
Responsibilities include:</div><ul><li><div>
Dispatch <b>HVAC service technicians</b> efficiently to meet customer appointment times</div></li><li><div>
Manage incoming service requests and schedule <b>heating and air conditioning service calls</b></div></li><li><div>
Coordinate technician routing and job assignments to maximize efficiency</div></li><li><div>
Monitor call flow through the <b>HVAC service platform and dispatch system</b></div></li><li><div>
Communicate with technicians and customers to provide updates on <b>HVAC service appointments</b></div></li><li><div>
Support field teams throughout the day by adjusting schedules and resolving routing issues</div></li><li><div>
Maintain accurate service scheduling and ensure technicians remain productive throughout the day</div></li></ul><div>
This is a <b>fast-paced, in-office dispatcher position</b> supporting residential <b>HVAC service operations</b>.</div><div><b><br>
What You Need:</b></div><ul><li><div>
Prior experience in <b>dispatch, scheduling, or call center environments</b></div></li><li><div>
Experience coordinating field service teams (HVAC or home services preferred)</div></li><li><div>
Proficiency in Microsoft Office and multi-line phone systems</div></li><li><div>
Familiarity with local geography to support technician routing and service scheduling</div></li><li><div>
Must report daily to the office (no remote work available)</div></li><li><div>
Flexibility to work assigned shifts and weekend rotations as needed</div></li><li><div>
Must pass background check and drug screening</div></li></ul><p></p><div>
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *<i>Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: </i><i>https://www.ars.com/privacy-policy</i><i>.</i></div></div>

Dispatcher

Adeedo

<div><ul><li>This position is <b>in-office</b> in the city of Inglewood, CA.</li></ul>
<p><b>
Work Schedule: </b>This shift will tend to end around 7:00 pm.<b> </b>We ask that candidates have open availability Monday - Friday, with some Saturdays as well.</p>
<p><b>
Job Overview:</b></p>
<p>
Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join JW Heating &amp; Air as a Dispatcher for the HVAC department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li><b>Coordinating Service Requests:</b> Efficiently schedule and dispatch service calls to field technicians.</li>
<li><b>Communication Point:</b> Act as the main point of contact for field teams, customers, and management.</li>
<li><b>Problem-solving:</b> Address customer inquiries and resolve issues promptly to ensure customer satisfaction.</li>
<li><b>Monitor and Adjust Schedules:</b> Monitor schedules closely and make real-time adjustments to optimize operations.</li>
<li><b>Record-Keeping:</b> Maintain accurate records of service requests, schedules, and any incidents.</li>
<li><b>Emergency Response:</b> Coordinate emergency response efforts when necessary.</li>
<li><b>Resource Allocation:</b> Ensure efficient allocation of resources to meet operational demands.</li>
<li><b>Collaboration:</b> Work closely with other departments to streamline processes and improve service delivery.</li>
</ul>
<p><b>Qualifications &amp; Requirements</b></p>
<ul>
<li>2+ years of dispatching experience.</li>
<li>HVAC industry experience is required.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving abilities and a customer-centric mindset.</li>
<li>Ability to work in a fast-paced environment and manage multiple tasks simultaneously.</li>
<li>Proficiency in basic computer applications and call center software. Service Titan experience is a plus.</li>
</ul>
<p><b>Benefits</b></p>
<ul>
<li>Health insurance: Comprehensive medical, dental, and vision coverage.</li>
<li>Retirement plan: 401(k) with company match.</li>
<li>Paid time off: Generous vacation, holidays, and sick leave.</li>
<li>Training and development: Ongoing opportunities for professional growth and advancement.</li>
<li>Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.</li>
</ul>
<p><b>Work Environment</b></p>
<p>
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.</p>
<p>
#ADO</p><p></p><div><p><b><br>
About Adeedo!</b></p>
<p>
Adeedo! Drains, Plumbing, Heating &amp; Air is a premier Los Angeles plumbing and HVAC business that has been serving greater Southern Californian residents since 1949. Our experienced team of dedicated plumbers and HVAC Professionals ensure that our customers are provided with outstanding quality, service, and reliability.</p>
<p><i>
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, w</i><i>e will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
</i></p><p>Privacy Policy</p></div></div>

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