hvac dispatcher

Lane Valente Industries

<div>Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. 
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. 
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. 
 
CURRENT OPPORTUNITY: HVAC DISPATCHER 
 
JOB TYPE: Full-time 
 
JOB RESPONSIBILITIES: 
 
In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.
 
<ul><li>Primary responsibility is customer service.
</li><li>Communicates with customers to determine their needs.
</li><li>Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
</li><li>Receives check-in call from the service technicians and informs workers of the next job to respond to.
</li><li>Supports service technicians.
</li><li>Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.
</li><li>Maintains dispatching board to ensure maximum efficient capacity of technicians.
</li><li>Manage on-call schedule and notify technicians of their assigned weeks.
</li><li>Notify answering service of the schedule and numbers to call in case of emergency.
</li><li>Know and understand service work order module and service contract.
</li><li>Active in all facets of dispatch.
</li><li>Various reporting responsibilities as needed.</li></ul> 

JOB REQUIREMENTS: 
 
Requirements needed in order to be considered for this position:
 
<ul><li>Requires a high school diploma...additional education a plus.
</li><li>Previous dispatching/customer service experience.</li><li>
Experience and utilizing judgment to plan and accomplish goals.
</li><li>Follow up and follow through with technicians and customers to help maintain good customer relationships.
</li><li>Ideal candidates will have the following customer service-related skills:
<ul><li>A professional and courteous telephone manner.
</li><li>Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.
</li><li>Patience and endurance to sit/stand behind a desk all day.</li></ul></li></ul> 

BENEFITS OFFERED:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Paid Vacations</li><li>
401(k) retirement plan with generous company match</li></ul>
Kti9OikgDG</div>

HVAC Dispatcher

<div>Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. 
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. 
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. 
CURRENT OPPORTUNITY: HVAC DISPATCHER 
JOB TYPE: Full-time
 
JOB RESPONSIBILITIES: 
 
In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.
 
<ul><li>Primary responsibility is customer service.
</li><li>Communicates with customers to determine their needs.
</li><li>Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
</li><li>Receives check-in call from the service technicians and informs workers of the next job to respond to.
</li><li>Supports service technicians.
</li><li>Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.
</li><li>Maintains dispatching board to ensure maximum efficient capacity of technicians.
</li><li>Manage on-call schedule and notify technicians of their assigned weeks.
</li><li>Notify answering service of the schedule and numbers to call in case of emergency.
</li><li>Know and understand service work order module and service contract.
</li><li>Active in all facets of dispatch.
</li><li>Various reporting responsibilities as needed.</li></ul> 

JOB REQUIREMENTS: 
 
Requirements needed in order to be considered for this position:
 
<ul><li>Requires a high school diploma...additional education a plus.
</li><li>Previous dispatching/customer service experience.</li><li>
Experience and utilizing judgment to plan and accomplish goals.
</li><li>Follow up and follow through with technicians and customers to help maintain good customer relationships.
</li><li>Ideal candidates will have the following customer service-related skills:
<ul><li>A professional and courteous telephone manner.
</li><li>Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.
</li><li>Patience and endurance to sit/stand behind a desk all day.</li></ul></li></ul> 

BENEFITS OFFERED:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Paid Vacations</li><li>
401(k) retirement plan with generous company match</li></ul>
LTgkzvMId8</div>

<div>Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. 
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. 
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. 
 
CURRENT OPPORTUNITY: HVAC DISPATCHER 
 
JOB TYPE: Full-time 
 
JOB RESPONSIBILITIES: 
 
In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.
 
<ul><li>Primary responsibility is customer service.
</li><li>Communicates with customers to determine their needs.
</li><li>Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
</li><li>Receives check-in call from the service technicians and informs workers of the next job to respond to.
</li><li>Supports service technicians.
</li><li>Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.
</li><li>Maintains dispatching board to ensure maximum efficient capacity of technicians.
</li><li>Manage on-call schedule and notify technicians of their assigned weeks.
</li><li>Notify answering service of the schedule and numbers to call in case of emergency.
</li><li>Know and understand service work order module and service contract.
</li><li>Active in all facets of dispatch.
</li><li>Various reporting responsibilities as needed.</li></ul> 

JOB REQUIREMENTS: 
 
Requirements needed in order to be considered for this position:
 
<ul><li>Requires a high school diploma...additional education a plus.
</li><li>Previous dispatching/customer service experience.</li><li>
Experience and utilizing judgment to plan and accomplish goals.
</li><li>Follow up and follow through with technicians and customers to help maintain good customer relationships.
</li><li>Ideal candidates will have the following customer service-related skills:
<ul><li>A professional and courteous telephone manner.
</li><li>Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.
</li><li>Patience and endurance to sit/stand behind a desk all day.</li></ul></li></ul> 

BENEFITS OFFERED:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Paid Vacations</li><li>
401(k) retirement plan with generous company match</li></ul>
EXIgR9OSGm</div>

BGIS

<div>Commercial Dispatcher - Hudson, FL
Launch Your Career with BGIS Integrated Technical Services (ITS)!
Are you a detail-oriented professional passionate about coordinating exceptional service and advancing your career? BGIS Integrated Technical Services (ITS) is seeking a dedicated Commercial HVAC Dispatcher to join our team onsite in Hudson, FL . As part of the global BGIS family, with over 500 U.S.-based technicians and 7,000+ worldwide , we manage 320 million square feet of client facilities across North America, Europe, the Middle East, Australia, and Asia. Since integrating with Millian Aire Enterprises in 2022, we&rsquo;ve built a culture of professionalism, collaboration, and continuous growth. Join us and become a vital part of our mission to deliver outstanding customer experiences!
Compensation
<ul><li>Pay: $18&ndash;$21/hr. ($37,440-$43,680/ annually based off a 40 Hr. work week ) + Overtime when authorized by Leadership
</li><li>On-Call Compensation : $200 for commercial dispatches, $100 for residential dispatches during on-call weeks.
</li><li>Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
</li><li>Paid Holidays: 7 annually (New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
</li><li>401(k) Match: 5% employer contribution
</li></ul>Additional Perks
<ul><li>Tech Tools: Company-issued cellphone and tablet
</li><li>Comprehensive Benefits: Health, life, and disability coverage
</li><li>Corporate Discounts: Exclusive perks through ADP
</li><li>Career Development: Ongoing technical training and certifications
</li><li>Growth Opportunities: Clear paths for advancement and relocation .
</li></ul>Why Choose BGIS ITS?
<ul><li>Career Growth : Access technical training and clear pathways for professional advancement.
</li><li>Supportive Culture : Thrive in a collaborative environment that values your contributions and well-being.
</li><li>Competitive Rewards : Enjoy tailored benefits and a positive workplace that prioritizes your success.
</li></ul>About the Role
As a Commercial HVAC Dispatcher , you&rsquo;ll be the backbone of our service operations, coordinating technician schedules, managing work orders, and ensuring seamless communication with clients and vendors. Working in our Hudson, FL office, you&rsquo;ll play a critical role in delivering timely, high-quality service to our commercial clients with a national presence. With robust support from our team, you&rsquo;ll have the tools and resources to excel in a fast-paced, rewarding environment.
Key Responsibilities
<ul><li>Manage daily dispatch operations with efficiency and professionalism.
</li><li>Generate and dispatch service request work orders to technicians per established protocols.
</li><li>Create and manage technician schedules to ensure timely task completion.
</li><li>Communicate promptly with internal and external customers within company-defined timelines.
</li><li>Handle phone calls and emails with courtesy and professionalism.
</li><li>Coordinate with clients and vendors for work order updates, creation, or cancellation.
</li><li>Add new vendors and locations to the system as needed.
</li><li>Adhere to all company policies, procedures, and standards.
</li><li>Perform additional duties as assigned to support team success.
</li></ul>What You Bring Required Qualifications
<ul><li>High School Diploma or GED.
</li><li>Ability to work in-office Monday&ndash;Friday, 8 AM&ndash;5 PM .
</li><li>Willingness to participate in an on-call schedule every 6 weeks (one week on, six weeks off):
</li><li>Friday 5 PM to the following Friday 5 PM.
</li><li>Saturday and Sunday, 8 AM&ndash;10 PM (from home during on-call weeks).
</li><li>Ability to pass drug, background, and driver&rsquo;s license checks.
</li></ul>Skills
<ul><li>Strong problem-solving skills with the ability to evaluate situations and develop effective solutions.
</li><li>Excellent planning and prioritization skills to manage resources and meet goals.
</li><li>Sound judgment and initiative to make decisions with minimal supervision.
</li><li>Exceptional organizational and time management skills.
</li><li>Outstanding customer service skills for internal and external interactions.
</li><li>Proficiency in Microsoft Office, particularly Excel (required).
</li><li>Experience with ServiceTitan (preferred but not required).
</li><li>Previous experience in commercial dispatching or customer service roles (a plus).
</li><li>Bilingual candidates (Spanish and English) are highly preferred.
</li></ul>Why BGIS ITS?
At BGIS ITS, we combine the legacy of Millian Aire Enterprises with BGIS&rsquo;s global expertise to create a workplace where your skills are valued, and your career is nurtured. Our commitment to professionalism, continuous improvement, and community involvement fosters a supportive environment where you can thrive. From competitive compensation to tailored benefits, we empower you to deliver exceptional service while building a rewarding career.
Ready to Join Us?
If you&rsquo;re a motivated professional ready to make an impact with a company that prioritizes your growth and well-being, apply now to become a Commercial Dispatcher in Hudson, FL! Visit our careers page or contact our HR team for more details. Let&rsquo;s deliver exceptional service together!
BGIS ITS is an equal opportunity employer. We are committed to creating an inclusive workplace where diversity is celebrated, and all employees are valued.
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. 
#LI-Remote
 
#LI-CS1</div>

Commercial HVAC Dispatcher

Salt Air Inc.

Position OverviewWe are seeking an organized, detail-oriented HVAC Dispatcher to join our growing team. This role is critical to daily operations and customer satisfaction. The HVAC Dispatcher will coordinate technician schedules, manage client maintenance agreements, and provide exceptional customer service in a fast-paced, solution-focused environment.Key Responsibilities<ul><li>Dispatch HVAC technicians efficiently based on skill set, location, and urgency</li><li>Schedule service calls, maintenance visits, and emergency requests</li><li>Manage and track client maintenance agreements, ensuring timely renewals and scheduled services</li><li>Communicate clearly with technicians throughout the day to adjust schedules as needed</li><li>Provide a high level of customer service by answering inbound calls, addressing concerns, and setting proper expectations</li><li>Maintain accurate records in the dispatch and CRM systems</li><li>Prioritize calls and problem-solve in real time to keep operations running smoothly</li><li>Support the service team with administrative tasks as needed</li><li>On Call Requirement</li></ul>Qualifications &amp; Skills<ul><li>Previous experience in HVAC dispatching, scheduling, or a similar fast-paced service role preferred</li><li>Strong customer service and communication skills</li><li>Ability to multitask and remain calm under pressure</li><li>Highly organized with strong attention to detail</li><li>Solution-focused mindset with the ability to think quickly and adapt</li><li>Comfortable working with scheduling software, CRM systems, and phones</li><li>Team-oriented with a positive, professional attitude</li></ul>Work Environment<ul><li>Fast-paced and dynamic</li><li>Customer-focused service culture</li><li>Collaborative team atmosphere</li></ul>Why Join Us?<ul><li>Be a key player in a growing HVAC company</li><li>Work with a supportive and driven team</li><li>Opportunity for growth and long-term career development</li><li>401K</li><li>Health Insurance</li><li>PTO</li></ul>Job Type: Full-timePay: $18.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 1 year (Preferred)</li></ul>Work Location: In person

HVAC Dispatcher/ Office Admin

Eastside Service

We are a growing HVAC/R company that is committed to the growth of our team and customers. We are looking to hire an experienced and driven dispatcher/office assistant with exceptional communication skills and superb customer service. As a dispatcher/office assistant you will be a significant asset to our team and our customers.Responsibilities:<ul><li>Receive incoming service requests/scheduling of work orders.</li><li>Quarterly PM scheduling</li><li>Part facilitation to team members</li><li>Invoice processing</li><li>Schedule, dispatch, and check-out technicians.</li><li>Prioritize service calls based on urgency and strategic planning of technician locations.</li><li>Communicate effectively with technicians, customers, and management team providing necessary information and updates.</li><li>Monitor technician schedules and ensure timely arrival to service locations.</li><li>Estimate drafting.</li><li>Inventory upkeep</li><li>Purchase Order processing and upkeep.</li><li>KPI tracking</li><li>Remote on call 1 cycle a month.</li></ul>Qualifications:<ul><li>Experience in a dispatching role, preferably in the HVAC/R industry.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent communication skills with the teams best interest.</li><li>Familiarity with HVAC/R systems and terminology is a plus.</li><li>Ability to work in a fast-paced environment and handle pressure effectively.</li><li>Customer-focused mindset with a commitment to delivering exceptional service.</li></ul>Job Type: Full-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: On the road

Dispatcher/Customer Service

Smylie One Heating, Cooling & Plumbing

Smylie One is seeking candidates for a full time Customer Service Representative/ Dispatcher for our HVAC/Plumbing Company. Applicant must be a self-motivated professional with excellent communication skills. The position requires a well-organized individual with the ability to adapt to a fast paced, changing environment. Applicant must be punctual, flexible and maintain a positive attitude under pressure.
 
Computer skills, including, but not limited to email, Microsoft Word and Excel are a must. Dispatch experience is a plus, however not mandatory. Full benefit package, & 401K.

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