hvac sales associate

Johnstone Supply

<div><p><b>Johnstone Supply</b> is seeking a driven <b>full-time Counter Sales Associate</b> to join our thriving team in Rochester, NY! With <b>competitive compensation </b>of<b> $21.00 to $26.00, depending on experience</b> and <b>exceptional benefits</b>, including medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, paid time off, and a supportive team environment, this is your opportunity to excel in a role where your sales expertise shines. Join us and let's embark on a journey of success together!</p><p><b><br>
WHAT YOU CAN EXPECT:</b></p><p>
As the Counter Sales Team Lead - Sales Associate, you're at the forefront of our operation. Your day is a whirlwind of activity, from engaging customers with expert product knowledge to driving sales and exceeding targets. As a natural leader, you inspire your team to deliver exceptional service while ensuring our counter area is organized and efficient. Every interaction is an opportunity to showcase your sales prowess and make a lasting impression on our valued customers.</p><p><b><br>
WHAT WE NEED FROM YOU:</b></p><p><b>
Minimum:</b></p><ul><li>
High school diploma or equivalent</li><li>
2+ years related experience and/or training in the HVAC/R industry, or an equivalent combination of education and experience</li></ul><p><b>
Preferred:</b></p><ul><li>
2+ years of experience as a sales and service associate in the HVAC/R or similar industry</li></ul><p><b><br>
SCHEDULE:</b></p><p>
This is a full-time position with a typical schedule of Monday through Friday, 7:00 AM to 4:30 PM. Occasional after-hours or weekend work may be required based on business needs.</p><p><b><br>
GET TO KNOW OUR COMPANY:</b></p><p>
Johnstone Supply is a one-stop shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.</p><p>
With a <b>friendly, fun, and team-oriented environment</b>, our employees know that they are not just a number. We value their hard work and show it through our <b>bonuses, competitive pay, and great benefits</b>.</p><p><b><br>
ARE YOU READY TO TAKE YOUR SALES CAREER TO THE NEXT LEVEL?</b></p><p>
Don't miss out on this exciting opportunity! Applying is quick and easy, taking just 3 minutes with our mobile-friendly initial application process. Let's elevate the HVAC/R industry together and pave the way for unparalleled success. Apply to be a Counter Sales Team Lead - Sales Associate today!</p></div>

Counter Sales Associate

<div><p><b>Johnstone Supply</b> is seeking a passionate <b>Counter Sales Associate</b> to join our team <b>full-time</b> in Sterling, VA. With <b>competitive pay</b> and <b>great benefits and perks</b> such as medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, paid time off, and a supportive work environment, this is your opportunity to thrive in a role where you can make a real difference. Join us and become part of our family!</p><p><b><br>
ABOUT US:</b></p><p>
Johnstone Supply is a one-stop shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.</p><p>
With a <b>friendly, fun, and team-oriented environment</b>, our employees know that they are not just a number. We value their hard work and show it through our <b>bonuses, competitive pay, and great benefits</b>.</p><p><b><br>
YOUR TYPICAL DAY AS A COUNTER SALES ASSOCIATE:</b></p><p>
In this rewarding role, your morning kicks off with a flurry of activity as you assist customers with their inquiries, provide expert product recommendations, and process transactions with ease. Throughout the day, you lead by example, mentoring your team members and ensuring that our counter area is organized and stocked. As the day winds down, you reflect on the meaningful connections you've made with customers and the satisfaction of helping them find the perfect solutions for their needs.</p><p><b><br>
QUALIFICATIONS:</b></p><ul><li>
High school diploma or equivalent</li><li>
2+ years related experience and/or training in the HVAC/R industry, or an equivalent combination of education and experience</li></ul><p><b>
Preferred:</b> 2 years of experience as a sales and service associate in the HVAC/R or similar industry.</p><p><b><br>
WORK SCHEDULE:</b></p><p>
This is a full-time position with a typical schedule of Monday through Friday, 7:00 AM to 4:30 PM. Occasional after-hours or weekend work may be required based on business needs.</p><p><b>
Are you ready to embark on an exciting new career journey?</b> Applying is easy and takes just 3 minutes with our mobile-friendly initial application process. Join us as a Counter Sales Associate and let's achieve greatness together.</p></div>

The Granite Group

<div><p>Hourly $20.00-$24.00</p>
<p>Job Summary:<br>
We are seeking a detail-oriented and customer-focused individual to join our team as a Counter Sales Associate with a preference for HVAC or plumbing knowledge. Solid computer skills are also preferred, as you will be on the computer for a big part of the day. Other duties will be answering the phone, stocking shelves, transferring material between branches and vendors, and maintaining a clean neat work area The ideal candidate will assist customers with product selections, provide exceptional service, and contribute to the overall success of our sales department.<br>
<br>
Qualifications:</p>
<div>Counter Sales Representative: (Preferred but not required skills and experience.)<br>
<ul><li>3 years or more experience in the plumbing, heating, or HVAC trades (in the field)</li><li>3 years or more experience in the plumbing, heating, or HVAC wholesale</li><li>1 year or more experience selling HVAC and Minisplit systems.</li><li>3 years or more experience in sales</li><li>1 year or more experience in warehousing</li><li>Bilingual or Multilingual</li></ul></div>
<div>Responsibilities:<br>
<ul><li>Greet customers and assist them with product inquiries and purchases.</li><li>Recommend products based on customer needs and preferences.</li><li>Process sales transactions accurately and efficiently.</li><li>Maintain a clean and organized work environment.</li><li>Provide information on product features, pricing, and availability.</li><li>Collaborate with team members to achieve sales goals and targets.</li><li>Keep abreast of product knowledge and industry trends to better assist customers.</li></ul>
<br>
Additional Requirements:<br>
<ul><li>Ability to work in a fast-paced environment.</li><li>Strong problem-solving skills.</li><li>Willingness to learn and adapt to changes in product offerings.</li><li>Flexibility to work weekends or evenings as needed.</li></ul></div>
<p>Benefits:</p>
<ul><li>Health benefits for yourself and your family</li><li>401k with a company match</li><li>Financial protection (HSA, FSA, life insurance, etc.)</li><li>Paid time off totaling 15 days per year as well as paid company holidays.</li><li>Wellness discounts</li><li>Team member assistance programs</li><li>Team member discounts</li><li>Community involvement opportunities such as TGG Cares and more!</li></ul></div>

Counter Sales Representative

Carrier Enterprise

<div><p><b>Branch Counter Sales Associate - HVAC Products | Carrier Enterprise</b></p>
<p>
</p><p><b>Introduction:</b></p>
<p>
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.</p>
<p>
</p><p><b>Company Description:</b></p>
<p>
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.</p>
<p>
</p><p><b>Company Website:</b></p>
<p>
www.carrierenterprise.com</p>
<p>
</p><p><b>Job Summary:</b></p>
<p>
In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives.
</p><p></p><p><b>Essential Duties and Responsibilities:</b></p>
<ul>
<li>Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.</li>
<li>Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.</li>
<li>Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.</li>
<li>Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.</li>
<li>Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.</li>
<li>Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues.</li>
<li>Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.</li>
<li>This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role.</li>
</ul>
<p></p><p><b>Qualifications:</b></p>
<ul>
<li>Prior experience in Customer Service.</li>
<li>Prior leadership roles with profit and loss responsibility preferred.</li>
<li>Experience in leading people in a retail environment.</li>
<li>Demonstrated ability to rapidly grow sales in a retail environment.</li>
<li>Experience building and maintaining cross-functional relationships.</li>
<li>Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.</li>
</ul>
<p></p><p><b>Preferred Qualifications:</b></p>
<ul>
<li>Experience working with HVAC contractors strongly desired.</li>
<li>Computer literacy with proficiency in MS Office applications.</li>
<li>Ability to work in a team environment and be willing to participate.</li>
<li>Ability to function at an above-average level in a technical environment.</li>
<li>Prior experience using sales and/or inventory management systems.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred.</li>
<li>Experience managing in a B2B environment in distribution or wholesale sales preferred but not required</li>
<li>Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.</li>
</ul>
<p></p><p><b>Benefits:
</b></p><ul><li>Health Insurance
</li><li>Health Savings Account
</li><li>Dental Insurance
</li><li>Vision Insurance
</li><li>Life Insurance
</li><li>Disability Insurance (Short-term and Long-term)
</li><li>Employee Assistance Program (EAP)
</li><li>Tuition Reimbursement &amp; Professional Development
</li><li>Paid Vacation &amp; Sick time
</li><li>Company Paid Holiday's
</li><li>401(k) Plan with Employer Match
</li><li>Employee Discount Program
</li></ul><p></p><p><b>Invitation to Apply:</b></p>
<p>
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
</p><p></p><p><b>Equal Opportunity Statement:</b></p>
<p>
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on t</p>
Requirements:
<p><b>Qualifications:</b></p>
<ul>
<li>Education: High School diploma or equivalent with one (1) year experience.</li>
<li>Forklift Certification: Prior forklift certification preferred but not required.</li></ul></div>

Branch Sales Associate

<div><p><b>Job Responsibilities
</b></p><ul><li>Answers incoming telephone calls and greets customers who walk in the store.
</li><li>Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.</li><li>Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs.</li><li>Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts .</li><li>Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines.</li><li>Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order.</li><li>Develops good working relationships and rapport with customers. Greets regular customers by name.</li><li>Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.</li><li>Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.</li><li>Follows company pricing and credit guidelines</li></ul><div><b><br>
Sales Results and Responsibilities</b><br>
<ul><li>Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales.</li><li>Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply</li><li>Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them.</li><li>Uncovers and communicates sales lead information to outside sales staff and management.</li><li>Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management.</li></ul></div><p></p><p><b><br>
Requirements</b></p><div>
Language Proficiencies:<br>
<ul><li>Proficient conversational English skills.</li><li>The ability read and write in English, as necessitated for data entry, order placement, reports, or related activities.</li><li>Conversational fluency in Spanish.</li></ul></div><div>
Education and Experience<br>
Required:
<br>
<ul><li>High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience.</li></ul>
Preferred:
<br>
<ul><li>2 years experience as a Sales and Service Associate in the HVAC/R or similar industry.</li></ul></div><p>
ID 158</p></div>

Bilingual Counter Sales

<div><p><b>Job Responsibilities
</b></p><ul><li>Answers incoming telephone calls and greets customers who walk in the store.
</li><li>Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.</li><li>Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs.</li><li>Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts .</li><li>Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines.</li><li>Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order.</li><li>Develops good working relationships and rapport with customers. Greets regular customers by name.</li><li>Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.</li><li>Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.</li><li>Follows company pricing and credit guidelines</li></ul><div><b><br>
Sales Results and Responsibilities</b><br>
<ul><li>Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales.</li><li>Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply</li><li>Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them.</li><li>Uncovers and communicates sales lead information to outside sales staff and management.</li><li>Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management.</li></ul></div><p><b><br>
Requirements</b></p><div>
Language Proficiencies:<br>
<ul><li>Proficient conversational English skills.</li><li>The ability read and write in English, as necessitated for data entry, order placement, reports, or related activities.</li><li>Conversational fluency in Spanish.</li></ul></div><div>
Education and Experience<br>
Required:
<br>
<ul><li>High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience.</li></ul>
Preferred:
<br>
<ul><li>2 years experience as a Sales and Service Associate in the HVAC/R or similar industry.</li></ul></div></div>

<div></div><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Who is Johnstone?</b><br>
</h2></div><div>
Johnstone Supply is a wholesale distributor catering to professional HVACR contractors, offering the industry's largest selection of equipment and genuine OEM parts. We are dedicated to our work and believe in the power of growing together. By fostering partnerships with our employees, customers, and the community, we help each other thrive and achieve success.</div><div></div><div><b><br>
Position responsibilities</b>:<br>
</div><div><b><i>
Customer Service</i></b></div><ul><li>
Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs.</li><li>
Answers incoming telephone calls and greets customers who walk in the store. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.</li><li>
Research and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts .
</li><li>Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines.</li><li>
Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order.</li><li>
Develops good working relationships and rapport with customers. Greets regular customers by name.</li></ul><div><b><i>
Sales</i></b></div><ul><li>
Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply</li><li>
Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them.
</li><li>Uncovers and communicates sales lead information to outside sales staff and management.</li><li>
Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales.</li><li>
Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management.</li><li>
Maintains knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and web sites, and seeking knowledge from experienced staff members and factory representatives.</li></ul><div><b>
Position requirements</b>:</div><ul><li>
High school diploma or general education degree (GED); at least 2 years of related experience and/or training in the HVAC/R industry; or equivalent combination of education and experience. Previous experience as a Sales &amp; Service Associate in the HVAC-R or similar industry is preferred, but not required for this role.</li><li>
Ability to provide consistent, professional customer service.</li><li>
Ability to multi-task and maintain focus while prioritizing the needs of several customers at once.</li><li>
Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.</li><li>
Demonstrated understanding and application of effective sales strategies and techniques.</li><li>
Skill in building long term customer relationships.</li><li>
Ability to maintain a positive and friendly demeanor.</li><li>
General knowledge of HVACR products, concepts and the industry as a whole.</li><li>
 Skill in proactively communicating (both verbal and written) to establish mutual respect and understanding.</li><li>
Math skills, including ability to: add, subtract, multiply, divide; and calculate margins, discounts and percentages.</li><li>
Skill in using point-of-sale computer systems to locate information and process transactions.</li><li>
Skill in using web-based tools to research product and information.</li><li>
Ability to work productively in teams with a wide range of people.</li></ul><div><b>
Benefits:</b></div><p>
At Johnstone Supply, we recognize that our employees&rsquo; growth, well-being, and success drives the company&rsquo;s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:</p><ul><li>
Paid Time Off (PTO) &ndash; 3 weeks of PTO for individual contributors and 4 weeks for leaders</li><li>
Safe Harbor 401(k) &ndash; 100% employer match up to 5% of base pay and immediately vests</li><li>
Holiday pay &ndash; we recognize and pay our employees for 7.5 holidays per year</li><li>
Employer subsidized medical, dental, and vision plans.</li><li>
Employer paid life insurance and long-term disability</li><li>
Voluntary short-term disability, accident and critical illness insurance</li><li>
24/7 Access to virtual care/telehealth options, and Parental Time Off</li><li>
Flexible spending accounts (FSA)</li><li>
$100 wellness reward for completing annual health check-up</li><li>
Employee Assistance Program (EAP) for you, and your family</li><li>
Coverage for chiropractic, acupuncture, and massage therapy services</li><li>
Tuition reimbursement, up to $5,250 per year</li><li>
Employee referral bonus program &ndash; earn up to $4,000 per year</li><li>
Employee service milestone recognition program</li><li>
Employee discounts on products &amp; retail discounts</li><li>
Variety of incentive plans for employees</li><li>
Bi-weekly pay days on every other Friday</li></ul><p>
The compensation range shared on this job posting is based on a number of different factors including geographical location and may vary depending on knowledge, skills, abilities, and experience.</p></div></div></div></div></div></div></div></div><p></p>

Counter Sales Specialist

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