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quality assurance specialist Jobs in Jeddah Saudi Arabia January 2026 Start Asq International Jobs In Jeddah Saudi Arabia

quality assurance specialist

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quality assurance supervisor

quality control inspector Jobs in Jeddah Saudi Arabia January 2026 Start Asq International Jobs In Jeddah Saudi Arabia

quality control inspector

icqa escalation specialist

Amazon

<div>
 
 
 DESCRIPTION
 
 
 
 
 Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
 
 
 Role: Tier III - Escalation Specialist role in ICQA
 
 
 The ICQA team is seeking an excellent individual who is interested in becoming an Escalation Specialist. The Escalation Specialist reports into the local ICQA organization and is a key link between FC&rsquo;s and the Customer Service. He/She analyzes and solve operation issues that may have impact on Customer and acts on Customer issues to solve them and prevent further defects. Escalation Specialists holds responsibilities specific to the different Fulfillment Center areas to connect them for quick problems resolution. He/She will have the drive to develop him/herself and enhance existing skills and knowledge and meet targets and productivity expectations in line with company goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the link between Customer Service and the ICQA and Operations team
 </li>
 <li>
 Contribute to solve operation issues to avoid impact on Customers and prevent future reoccurrence
 </li>
 <li>
 Support Customer Service requests related to stuck shipments, customer complaints, catalogue errors and process issues
 </li>
 <li>
 Perform Concession researches, analysis and escalations
 </li>
 <li>
 Conduct special research and deep dives, identify trends and generate reports that drive actions
 </li>
 <li>
 Support other Escalation Specialists as required
 </li>
 <li>
 Assist in ensuring successful area performance by analysis and reporting on business performance
 </li>
 <li>
 Research free replacements daily and provide detailed analysis of the errors
 </li>
 <li>
 Apply Amazon policies and guidelines related to ES role and general processes
 </li>
 <li>
 Support and work in the department as required
 </li>
 <li>
 Fully understands workflow and daily production goals
 
 
 </li>
 </ul>
 Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
 
 
 Role: Tier III - Escalation Specialist role in ICQA
 
 
 The ICQA team is seeking an excellent individual who is interested in becoming an Escalation Specialist. The Escalation Specialist reports into the local ICQA organization and is a key link between FC&rsquo;s and the Customer Service. He/She analyzes and solve operation issues that may have impact on Customer and acts on Customer issues to solve them and prevent further defects. Escalation Specialists holds responsibilities specific to the different Fulfillment Center areas to connect them for quick problems resolution. He/She will have the drive to develop him/herself and enhance existing skills and knowledge and meet targets and productivity expectations in line with company goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the link between Customer Service and the ICQA and Operations team
 </li>
 <li>
 Contribute to solve operation issues to avoid impact on Customers and prevent future reoccurrence
 </li>
 <li>
 Support Customer Service requests related to stuck shipments, customer complaints, catalogue errors and process issues
 </li>
 <li>
 Perform Concession researches, analysis and escalations
 </li>
 <li>
 Conduct special research and deep dives, identify trends and generate reports that drive actions
 </li>
 <li>
 Support other Escalation Specialists as required
 </li>
 <li>
 Assist in ensuring successful area performance by analysis and reporting on business performance
 </li>
 <li>
 Research free replacements daily and provide detailed analysis of the errors
 </li>
 <li>
 Apply Amazon policies and guidelines related to ES role and general processes
 </li>
 <li>
 Support and work in the department as required
 </li>
 <li>
 Fully understands workflow and daily production goals
 
 
 </li>
 </ul>
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 </li>
 <li>
 Work 40 hours/week, and overtime as required
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Expert in Microsoft Excel, VBA, SQL, and other databases
 </li>
 <li>
 Ability of having developed tools, data collection processes, and data management systems
 </li>
 <li>
 Ability to handle multiple, competing tasks in a deadline-driven environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3108998
</div>

ICQA Escalation Specialist

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. 
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. 
 
Join our team and discover how an international network that's focused on service, quality and sustainability can connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express 
Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist! 
Overall Role Purpose
 Base Operation Agent for DHL Express, Your Role is to
<ul><li>Ensure all inbound shipments get scanned with appropriate scan before sorted to courier.
</li><li>Ensure all shipments are handled as per the network standard. All shipments incidents get recorded through proper checkpoint in the system and action taken for each.</li><li>
Ensure on time departure of all outbound trunkers. Ensuring that all inbound trunkers manifest are been retrieved from the driver and security seals are checked. Ensure all outbound trunkers leaves with ready manifest and security seal on doors. Ensure NMIV update for all movement.</li><li>
Each shift need to action Emails and shift hand over must be in place. all unlabeled shipments to be logged in FSC application prior to sign off each shift, all DPA shipment should followed up with concern department in charge, all outbound shipment not ready to uplift need to communicate effectively with relevant to have them uplift in network, lastly proper DS process , providing DMR report, proper shipment packaging and correct checkpoint,
</li></ul>Your Tasks:
Communications<ul><li>
Ensure all base ops mails query and escalation are actioned on time FSC and Damage shipments updated regularly with proper coordination with the team and end of shift hand over report with the Base Ops supervisor in charge.</li></ul>
Department<ul><li> OPERATION</li></ul>
Reports To
Competencies
Planning Organizing<ul><li> Establishing a course of action for self and others to accomplish goals. Establishing priorities, keeping track of progress and ensuring follow-up and flexibility with other given task.</li></ul>
Communication<ul><li> Ability to communiate verbally and theritcally in most affective manner. Understand and convery message to others in clear and preceisly.</li></ul>
Teamwork<ul><li> Working effectively within a team or outside the formal line of authority to accomplish objectives. Demonstrating understanding of how own role fits within DHL as a whole.</li></ul>
Problem / Complexity Process<ul><li> Think systematically and logically to resolve problems by using different alternative with care keeping in mind previous experience or knowledge.</li></ul>
 Major Challenges<ul><li> Meet the connection cut-off time of inbound and outbound material. Perform accurate scanning to create proper visibility in the system.</li></ul>
Your Profile:
Technical Knowledge/Skills<ul><li> Good English (written and spoken).</li><li> Good local and international geographical knowledge.</li><li> Computer literacy preferrable.</li></ul><ul><li>
Scanner usage and its functions.</li><li>
Education: A High school diploma or equivalent is required.</li><li>
Experience at least 2 years&rsquo; experience working as courier or base operation.</li><li>
Physical Fitness: Ability to handle and lift packages of varying weights (up to 25 kg) and to be physically active for extended periods.</li><li>
Customer-Focused: A genuine passion for customer satisfaction and a friendly, approachable personality.</li><li>
Reliability &amp; Punctuality: A strong sense of responsibility, with an excellent record of punctuality and attendance.</li><li>
Team Player: Ability to work effectively both independently and as part of a team.</li></ul>
Our Offer:<ul><li> Strong career support in an international environment.</li><li> Great culture and colleagues.</li><li> Multifarious benefit program.</li></ul>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now! 
We look forward to receiving your application!</div>

Base Operations Agent ( Jeddah)

Sangfor Technologies

<div>
 
 Requirement:
 
 
 1. 2+ years of experience as technical engineer, system integrator or equivalent experience
 
 
 2. Deep understanding of networking (routing, switching, TCP/IP, etc)
 
 
 3. Have knowledge and experience in security solution such as Firewall/IPS/UTM/Bandwidth Management/Endpoint Secure
 
 
 4. Have knowledge in linux based operating system (installation, configuration, administration)
 
 
 5. Have knowledge in on-premise virtualization/hyper-converged.
 
 
 6. Candidate with network and/or security certification (CCNA/CCNP/Mikrotik/NSE/CEH/etc) is a plus
 
 
 7. Strong troubleshooting and problem analysis skill
 
 
 8. Oral and written communication skill in Bahasa and English is mandatory
 
 
 9. Effective time-management skills
 
 
 
 
 
 Responsibility:
 
 
 1. Onsite and remote technical support for customers to resolve issue in POC or after sales inquiries
 
 
 2. Track, mantain and resolve incident as well as provide the report to the customer
 
 
 3. Perform device installation and integration into customer environment
 
 
 4. Provide technical training for Partners and/or customers
 
 
 5. Escalation to RND to resolve product issue
 
 
 6. Create technical documentation for project and/or internal knowledge base
 
</div>

Jeddah-Field Application Engineer

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Please, apply till November 16th
 
 
 
 
 
 Please note that this position is open to Saudi Nationals only
 
 
 
 
 
 People &amp; Culture Specialist
 
 
 
 The P&amp;C Specialist supports the implementation of key People &amp; Culture initiatives within the Saudi+ cluster, ensuring alignment with organizational goals and the delivery of exceptional employee experiences. This role is responsible for coordinating various People &amp; Culture processes, including payroll, HR controls execution, vendor management, employee onboarding, and providing operational and administrative support to the P&amp;C team.
 
 
 
 Position
 
 
 
 The P&amp;C Specialist will be responsible for
 
 
 <ul>
 <li>
 Rewards The P&amp;C Specialist issues and tracks invoices for external providers like health and life insurance, coordinating payments with the Finance team. They compile and validate payroll inputs, reconcile outputs with external providers, and secure necessary approvals for timely processing. Additionally, the role involves calculating quarterly accruals for bonuses, vacation, and end-of-service benefits, participating in compensation surveys, and maintaining accurate employee master data, including documentation for hires, transfers, and terminations.
 </li>
 <li>
 Onboarding In collaboration with relevant functions, the P&amp;C Specialist coordinates and manages the employee onboarding program to ensure a smooth integration experience. This includes overseeing the buddy system, preparing onboard letters and welcome kits, and organizing welcome sessions for new joiners. The Specialist also tracks and documents the completion of probation periods to ensure timely follow-up and compliance with internal processes.
 </li>
 <li>
 HR Controls and Headcount Reporting The role is responsible for maintaining accurate headcount data and providing it to various stakeholders as needed. The P&amp;C Specialist ensures timely and accurate reporting of headcount information to JT and other relevant parties upon request, supporting data-driven decision-making and compliance with reporting requirements.
 </li>
 <li>
 P&amp;C Projects The P&amp;C Specialist actively collaborates with the People &amp; Culture team to support the rollout of both operational and strategic initiatives. This includes identifying opportunities to streamline HR processes, improve systems, and enhance overall operational efficiency within the cluster.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Finance, Business Administration, or a related field
 </li>
 <li>
 2&ndash;3 years of experience in HR operations or a similar role
 </li>
 <li>
 Native Arabic speaker with proficient English skills
 </li>
 <li>
 Familiarity with local labor laws
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 High level of attention to detail and accuracy
 </li>
 <li>
 Proficient in MS Office applications
 </li>
 <li>
 Knowledge of SuccessFactors is a plus
 </li>
 <li>
 Knowledge of procurement and vendor management processes is an advantage
 </li>
 <li>
 Proactive approach to problem-solving and process improvement
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 <ul>
 <li>
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 </li>
 </ul>
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

People & Culture Specialist

Dr. Sulaiman Al Habib Medical Group

<div>
 
 
 About Dr. Sulaiman Al Habib Medical Group:
 
 
 
 
 
 
 With a vision to be the most trusted healthcare provider in medical excellence and patient experience globally, Dr. Sulaiman Al Habib Medical Group (HMG) has become the largest provider of comprehensive medical services in the Middle East. It is currently operating 20 medical facilities across KSA, UAE and Bahrain.
 
 
 
 
 
 Our mission is to develop and operate state of the art medical facilities and provide innovative healthcare services to create value for people starting from the early stages of planning and designing until final implementation, operation, obtaining the required accreditations.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking dedicated and professional administrative staff to join our team. This multi-faceted role supports the efficient operation of various hospital departments by performing a wide range of clerical, administrative, and support functions. Successful candidates will be skilled in coordinating workflows, managing resources, and ensuring a high standard of service for our patients and staff.
 
 
 
 
 
 
 Available Vacancies:
 
 
 
 
 
 <ul>
 <li>
 Medical Administrator
 </li>
 <li>
 Security Manager
 </li>
 <li>
 Patient Experience/Relations/Services Coordinators
 </li>
 <li>
 Client Services Specialist
 </li>
 <li>
 Housing Supervisor
 </li>
 <li>
 ASSD Coordinator
 </li>
 <li>
 Quality Professionals (Coordinator, Officer, Specialist, Senior Specialist)
 </li>
 <li>
 Hazmat Officer
 </li>
 </ul>
</div>

Administrative Opportunities (Jeddah)

Ninja 🥷🏽 نينجا

<div>
 
 Join Our Team as a Ground Operations Team Member!
 
 
 
 Are you passionate about fieldwork and ensuring smooth daily operations? We're looking for a
 
 Ground Operations Team Member
 
 to join our dynamic team!
 
 
 In this role, you'll be out in the field, visiting branches, checking in on captains, and making sure all operational standards are being met. You'll play a key part in keeping everything running efficiently and ensuring top-quality performance across all locations
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Visited Stores &amp; Schedule and conduct daily visits to monitor the performance of stores and collection points associated with captains
 </li>
 <li>
 Captains Training &amp; Ensure that newly onboarded captains are effectively trained in accordance with Ninja's operational standards
 </li>
 <li>
 Captain Room Audit &amp; Regularly inspect the captain waiting area/workspace to ensure compliance with safety and quality standards
 </li>
 <li>
 Captain Performance and overall issues &amp; Monitoring and improving captain performance with a focus on key operational areas such as on-time delivery, uniform compliance, accurate form submission, and proper issue escalation to ground supervisors. Ensuring captains meet delivery timelines, adhere to dress code standards, and follow reporting protocols is essential for maintaining service quality and operational efficiency
 </li>
 <li>
 Ground Trips with captain &amp; Record captain performance based on trip completion and track achievement of daily delivery goals, and to report issues, area of improvement of the delivery journey to the responsible party
 </li>
 <li>
 Captains Overall Issues &amp; Reporting all captains issues
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Diploma or certification in logistics, supply chain, or related field (preferred)
 </li>
 <li>
 Basic understanding of logistics and ground handling operations
 </li>
 <li>
 Basic computer literacy and experience with Microsoft Office or logistics software
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Ability to work in a fast-paced environment and adapt to changing priorities
 </li>
 <li>
 Experience in coordinating with drivers/captains and ensuring compliance with SOPs
 </li>
 <li>
 Knowledge of safety and security protocols in a logistics or aviation environment
 </li>
 </ul>
</div>

Ground Operations Team Member

Brainlake Advertising LLC

<div><h3 class="jobSectionHeader">About The Role</h3>
We&rsquo;re looking for a Head of Delivery Management who will be responsible for leading end-to-end execution and delivery excellence across all digital programs, including Web, Mobile, CRM, MarTech, Loyalty, Data, AI, and Platform.
The role oversees a hybrid delivery model combining internal capabilities with System Integrators (SIs) and strategic technology partners. Acting as the single point of accountability, the Head of Delivery Management ensures governance, integration, and execution excellence across all workstreams and vendors.<h3 class="jobSectionHeader">
What You'll Do</h3><ul>
<li>
Drive end-to-end delivery across all digital domains, translating business and product strategies into executable roadmaps and measurable outcomes.</li>
<li>Establish and maintain operational governance, including progress reviews, program assessments, and performance reporting.</li>
<li>Lead and mentor a team of Delivery Directors, Program Managers, and Delivery Leads.</li>
<li>Oversee all vendor and System Integrators engagements, including onboarding, performance management, resource planning, and milestone tracking.</li>
<li>Manage vendor scorecards, performance reviews, and escalation processes to ensure adherence to SLAs, timelines, and quality metrics.</li>
<li>Collaborate with Procurement and Finance to align vendor contracts with delivery milestones and payment schedules.</li>
<li>Maintain centralized visibility through dashboards and risk registers to monitor delivery progress, partner health, and key dependencies.</li>
<li>Standardize methodologies, templates, quality frameworks to enhance delivery predictability.</li>
<li>Oversee release management, testing, and transition to operations in coordination with QA, DevSecOps, and Support teams.</li>
<li>Act as the delivery counterpart to Product Management, aligning product roadmaps and execution plans.</li>
<li>Provide transparent, data-driven reporting to senior leadership and governance bodies.</li>
</ul>
Requirements<ul>
<li>
12+ years of experience in digital delivery, transformation, or enterprise program management.</li>
<li>8+ years in senior leadership roles within multi-vendor, SI-led delivery environments.</li>
<li>4+ years of experience in a top tier consulting firm.
</li><li>Proven track record managing large-scale digital ecosystems across multiple domains.</li>
<li>Strong technical fluency in cloud-native, API-first, and DevSecOps environments.</li>
<li>Expertise in Agile, Scrum, and SAFe frameworks, with a strong focus on governance, risk, and performance management.</li>
<li>Experience in industries such as leisure, entertainment, hospitality, or customer experience is strongly preferred.</li>
<li>Exceptional vendor management, financial control, and data-driven decision-making skills.</li></ul></div>

Head of Delivery Management

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