ict help desk technician

Rural King Supply

<div>Overview:
<h1 class="jobSectionHeader"><b>About us</b></h1><div>
Rural King is America&rsquo;s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is <b>constantly expanding</b>. Our annual sales exceed <b>$2.5 Billion</b>, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.</div><div></div><div><br>
One thing our customers appreciate is our unique shopping experience, complete with complimentary <b>popcorn and coffee</b>. It's just one way we show our appreciation for their support.</div><div></div><div><br>
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a <b>people-first</b> environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to <b>grow professionally</b>, contribute meaningfully, and make a difference in the lives of those we serve.</div><div></div><p><b><br>
How we reward you
</b></p><div>401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%</div><div>
Healthcare plans to support your needs</div><div>
Virtual doctor visits</div><div>
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic&rsquo;s Complex Care Program</div><div>
15% Associate Discount</div><div>
Dave Ramsey&rsquo;s SmartDollar Program</div><div>
Associate Assistance Program</div><div>
RK Cares Associate Hardship Program</div><div>
24/7 Chaplaincy Services</div><div>
Company paid YMCA Family Membership</div>
Responsibilities:
<h1 class="jobSectionHeader"><b>What You&rsquo;ll do
</b></h1><div>The purpose of the Help Desk Support role works within the Rural King Information Technology support center is to diagnose and resolve hardware and software related issues. This includes answering questions for Rural King associates, basic troubleshooting of computers, printers, scanners, and other hardware devices as required. The individual must be able to work holidays when needed and have a desire to start a career working within Information Technology.</div><ul><li>
Serve as Front Line Call Support to internal customers for our Help Desk Support &ndash; Tier I team.</li><li>
Provide excellent customer service to end users while troubleshooting client issues via phone, remote tools, and e-mail on Windows networked Enterprise desktop environment.</li><li>
Manage user account data in Active Directory, Exchange, and several lines of business applications.</li><li>
Escalate, coordinate, and collaborate support issues with multiple teams as necessary.</li><li>
Provide follow-up status to clients according to support policies and procedures.</li><li>
Identify trends in the support calls and develop documentation to address these most-often reported problems and issues.</li><li>
Notify management of increasing trends, unusual activity, or repeated activity.</li><li>
Successfully handle calls from difficult clients.</li><li>
Log all help desk calls or email requests into the Incident Management System and updates incident profiles.</li><li>
Keep peers and End User/Alt End User informed of trends, significant problems, unexpected delays, and anything new in the environment.</li><li>
Work closely with team and management to ensure that quality of support service and service level requirements are met for exceptional end-user community support.</li><li>
May be required to cross train and perform other duties.</li></ul><h1 class="jobSectionHeader"><b>
Supervisory Responsibilities</b></h1><div><br>
</div><div>None</div><br>
<div></div>
Qualifications:
<h1 class="jobSectionHeader"><b>Essential Qualities for Success</b></h1><br>
<div></div><ul><li>
At least 1 year of basic computer experience or equivalent combination of experience and education.</li><li>
Oracle Software Experience is a plus.</li><li>
PC Peripheral knowledge and diagnostic experience.
</li><li>Laser printer troubleshooting.</li><li>
Working knowledge of Microsoft Office Suite.</li><li>
Comfortable navigating computer systems and software to assist customers or manage tasks.
</li><li>Excellent verbal and written interpersonal and communication skills.</li><li>
Excellent customer service skills.
</li><li>Demonstrate confident and clear communication skills to express thoughts, opinions, and ideas in a respectful manner.
</li><li>Effectively articulate expectations, requirements, and boundaries while actively listing to other&rsquo;s perspectives.
</li><li>Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
</li><li>Demonstrate the ability to influence outcomes without being overly aggressive or passive.
</li></ul><h1 class="jobSectionHeader"><b>
</b></h1><h1 class="jobSectionHeader"><b>Physical Requirements</b></h1><br>
<div></div><ul><li>
Ability to maintain a seated or standing position for extended durations.</li><li>
Capability to lift 15 pounds periodically.
</li><li>Able to navigate and access all facilities.</li><li>
Skill to effectively communicate verbally with others, both in-person and via electronic devices.</li><li>
Close vision for computer-related tasks.</li></ul><div>
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.</div><div>
The pay range for this position is $15.75 - $16.50 per hour and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.</div></div>

IT Help Desk Support Tier I

AppsComm Technologies LLC

<p>Dubai, UAE | Full-Time | Contract / Temporary Accepted</p><p><b>AppsComm Technologies LLC</b> is hiring a <b>Post Driver with Helper</b> to support ELV, ICT, CCTV, and Access Control installations across Dubai and the UAE.<br/>We are accepting <b>full‑time, contract, and temporary</b> applicants.</p><p><b>Role Summary</b></p><ul><li>Operate post‑driving equipment for CCTV poles, barriers, bollards, signage</li><li>Assist ELV/ICT technicians during site works</li><li>Transport tools, materials, and equipment</li><li>Follow site safety rules and company procedures</li><li>Support Access Control and Gate Barrier installations</li></ul><p><b>Requirements</b></p><ul><li>Valid UAE driving licence (light/heavy)</li><li>Experience in ELV/ICT/ACS sites preferred</li><li>Physically fit for outdoor work</li><li>Team-oriented and able to follow instructions</li><li>Basic understanding of site safety</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary</li><li>Accommodation/transport support (as applicable)</li><li>Work on major UAE projects</li><li>Stable employment with contract/temporary options</li></ul><p>Job Types: Full-time, Temporary<br/>Contract length: 6 months</p><p>Application Question(s):</p><ul><li>Are you currently based in the UAE? </li><li>Do you have any technician/ELV installation experience?</li></ul><p>License/Certification:</p><ul><li>UAE driving licence (Required)</li></ul><p>Work Location: In person</p>

Driver + Helper – ELV / ICT / ACS Support

SEGULA Technologies

<div><b>Company Description</b><p><br>
Segula Technologies is a global engineering and consulting firm specializing in innovative solutions across aerospace, automotive, energy, rail, and life sciences. Founded in 1985 and headquartered in France, SEGULA operates in over 30 countries, supporting clients throughout the entire product lifecycle&mdash;from engineering and manufacturing to testing and technical support.</p><p>
We offer a comprehensive benefits package to all full-time employees from day one of employment:</p><ul><li>
Medical, dental, and vision coverage</li><li>
Life insurance</li><li>
Short- and long-term disability</li><li>
Voluntary life, AD&amp;D, and critical illness coverage</li><li>
401(k) with company matc</li></ul><br>
<b>
Job Description</b><p><br>
Join a leading aviation team supporting business jet programs in Wichita, KS.</p><p>
We are seeking an experienced <b>Avionics Technician / Aircraft Electronics Technician</b> to perform <b>installation, troubleshooting, maintenance, repair, and testing of aircraft avionics and electrical systems</b> on Global and Challenger business aircraft.</p><p>
This role supports a high-performance <b>business aviation environment</b>, working on advanced aircraft electronics, navigation, communication, and integrated avionics systems.</p><ul><li>
Perform <b>troubleshooting, repair, modification, and maintenance of aircraft avionics and electrical systems</b></li><li>
Install, inspect, and service avionics equipment under limited supervision</li><li>
Read and interpret <b>electrical engineering drawings, schematics, and technical manuals</b></li><li>
Perform aircraft inspections and functional checks with appropriate oversight</li><li>
Document all work performed in accordance with regulatory and company requirements</li><li>
Operate ground support equipment and industrial vehicles (forklifts, scissor lifts, boom lifts, etc.)</li><li>
Ensure compliance with environmental, health, and safety regulations</li><li>
Participate in 5S and workplace organization initiatives</li><li>
Maintain a clean, safe, and organized work environment</li><li>
Communicate effectively in both written and verbal English</li><li>
Perform work safely and within required timeframe</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum <b>4 years of aviation experience</b>, including at least <b>2 years in corporate or business aviation</b></li><li>
Strong experience in <b>aircraft avionics troubleshooting and repair</b></li><li>
Ability to read and interpret <b>aircraft electrical schematics and technical documentation</b></li><li>
No FAA license required</li><li>
Must own and maintain a basic tool kit (toolbox must be shadowed per quality standards)</li><li>
Basic computer skills required</li><li>
Ability to work overtime, weekends, and flexible shifts as required</li></ul><ul><li>
Experience with <b>advanced connectivity or satellite systems (e.g., Starlink) is a plus</b></li><li>
Experience on <b>business jets (Global or Challenger platforms preferred)</b></li></ul><br>
<b>
Additional Information</b><p><b><br>
Why Join Us</b></p><ul><li>
Work on <b>advanced corporate aircraft avionics systems (Global and Challenger jets)</b></li><li>
Exposure to cutting-edge aircraft electronics and connectivity systems</li><li>
Long-term opportunity in the aerospace industry</li><li>
Competitive compensation with full benefits from day one</li><li>
High-performance, safety-driven aviation environment</li></ul><p><b>
Hiring Process</b></p><ul><li>
Phone interview with recruiter</li><li>
Interview with hiring manager</li><li>
Offer and onboarding process</li><li>
Background check and DOT drug screening</li><li>
Start your next assignment</li></ul><p>
This role may also be referred to as:</p><p>
Avionics Technician, Aircraft Electronics Technician, Aviation Avionics Technician, Aircraft Electrical Technician, or Aircraft Maintenance Technician (Avionics) in Wichita, KS near Mid-Continent Airport (ICT).</p><p><b>
Location</b></p><p>
Wichita, KS (near Mid-Continent Airport &ndash; ICT)</p><p>
#jsfirm</p></div>

Avionics Technician (Aircraft Electronics)

<div><div><p><b>ICT/Security Designer</b></p>
 - (192991)</div><div><div><p>
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?<br>
<br>
Watch Our Story:' https://www.hdrinc.com/our-story'<br>
<br>
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.<br>
<br>
We believe building engineering is more than systems and structures, it&rsquo;s about powering progress and enabling innovation. As part of HDR&rsquo;s Building Engineering Services Group, you&rsquo;ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering experts to solve complex design challenges with precision, creativity, and collaboration. Whether you're optimizing energy efficiency, integrating resilient systems, or engineering the backbone of next-generation facilities, your contributions will help define the future of the built environment. This isn&rsquo;t just a job, it&rsquo;s a chance to lead innovation, engineer impact, and build a legacy of excellence.</p><div><div>
In the role of ICT/Security Designer, we'll count on you to:<br>
</div><div><ul><li>
Evaluate and apply state-of-the-art low voltage technology systems, techniques, procedures, designs and modifications</li><li>
Understand ICT systems, including communications structured cabling, outside plant systems and fiber-optic systems</li><li>
Understand Security systems, including, video surveillance, access control, and intrusion detection systems</li><li>
Assist in preparation construction documents and specifications</li><li>
Perform other duties as needed</li></ul></div></div><div><div><b>
Preferred Qualifications</b></div><div><ul><li>
EIT, PSP, and/or RCDD (Registered Communication Distribution Designer) certification is helpful</li><li><p>
Familiarity with MS Visio, Autodesk, and Bluebeam Revu.</p></li></ul><p></p><p><br>
#LI-EV1</p></div></div></div></div><div><div><div><div><b>
Required Qualifications
</b><br>
</div><div><ul><li>Bachelor's degree in Electrical Engineering or combination of education and relevant experience
</li><li>Proficiency with Microsoft Office Suite
</li>An attitude and commitment to being an active participant of our employee-owned culture is a must<br>
<li>
</li></ul><br>
</div></div><p><b>What We Believe</b><br>
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.<br>
<br>
<b>Our Commitment</b><br>
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.<br>
<br>
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.</p></div></div><p></p><div><b>
Primary Location</b><b>:</b><p>
United States-Missouri-Kansas City</p></div><div><b>
Industry</b><b>:</b><p>
Building Engineering</p></div><div><b>
Schedule</b><b>:</b><p>
Full-time</p></div><div><b>
Employee Status</b><b>:</b><p>
Regular</p></div><div><b>
BusinessClass</b><b>:</b><p>
Information Communication Technology (ICT)/Security</p></div><div><b>
Job Posting</b><b>:</b><p>
May 8, 2026</p></div></div>

ICT/Security Designer

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><b><br>
AECOM ADVANCE program</b></p><p>
Graduates joining the business in a Graduate role and engaging in all elements of the ADVANCE program. The program is designed to introduce and build essential business and personal skills, helping to enhance the transition from student to professional.</p><p>
Graduates are assigned duties that will provide a broad, well-rounded learning experience within the field they are joining at Graduate entry level.</p><p>
The ADVANCE program lasts approx. 24 months but the successful completion of the program is only to be used as an indicator for strong performance in line with other indicators (strong or above performance rating etc.).</p><p><b>
Job Summary</b></p><p>
We are seeking a Graduate ICT Infrastructure Engineer to join our team and support the delivery of multi-disciplinary infrastructure projects across the GCC. The role is suited for a recent graduate who is eager to learn and build a career in ICT and Technology infrastructure design.</p><p>
The candidate will work under the guidance of senior engineers, contributing to the preparation of design drawings, documentation, and coordination activities related to ICT civil infrastructure and site-wide connectivity systems.</p><p>
This position provides an excellent opportunity to gain practical experience, develop technical skills, and understand industry standards and regulatory requirements.</p><p><b>
Key Responsibilities</b></p><ul><li>
Assist in preparing ICT design drawings, layouts, and basic engineering calculations using tools such as AutoCAD and Revit.</li><li>
Support the development of ICT infrastructure including OSP networks, fiber routing, and site-wide connectivity solutions.</li><li>
Work closely with senior engineers and other disciplines to coordinate ICT design within overall project requirements.</li><li>
Assist in preparing technical reports and documentation for authority submissions and approvals.</li><li>
Support coordination with civil, landscape, and utilities teams for ICT ducting and containment systems.</li><li>
Learn and apply relevant local standards, codes, and guidelines in ICT and telecom design.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Computer Engineering, Telecommunications, or a related field</li><li>
0&ndash;2 years of relevant experience (internships or academic projects are acceptable)</li><li>
Basic knowledge of design software (AutoCAD, Revit, or similar)</li><li>
Interest in pursuing professional certifications (e.g., CCNA, BICSI) is a plus</li><li>
Strong motivation to build a career in ICT infrastructure design</li><li>
Basic understanding of ICT infrastructure and network concepts</li><li>
Familiarity with design tools such as AutoCAD and/or Revit</li><li>
Strong willingness to learn and develop technical knowledge in ICT systems and infrastructure</li><li>
Good communication and teamwork skills</li><li>
Ability to support report writing and technical documentation</li><li>
Candidates must be recent graduates, having graduated within the last 24 months or no later than September 2024, to be eligible for AECOM's Graduate Program.</li><li>
Successful applicants must have achieved a minimum GPA of 3.2 and above.</li><li>
If you hold a Master&rsquo;s Degree, it should have started within 12 months of completing your Bachelor&rsquo;s Degree to ensure continuous education and meet program requirements.</li><li>
Candidates with more than 1 year of postgraduate work experience are not eligible for the program and are encouraged to apply for our professional-level roles instead.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Recruitment Timeline:</b></p><ul><li>
Applications open: May 4th, 2026</li><li>
Applications close: June 15th, 2026</li><li>
Review of CVs, phone screening, assessments and technical interviews: June and July 2026</li><li>
Mobilization &amp; visa processing: August - September</li><li>
Start Date: August - October</li><li>
Program Orientation: October 2026 (This includes an induction and meet-and-greet for the entire graduate cohort from all our offices in the ME)</li></ul><div></div><p><b>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Graduate - ICT Engineer

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>ICT Engineer - Aviation</b> with 5+ years of experience to design, implement, and maintain Information and Communication Technology (ICT) systems and infrastructure.</p><p></p><p>
This role is ideal for someone with a solid foundation in ICT systems, networking, and troubleshooting, who is eager to contribute to the efficient operation of our technology systems.</p><p></p><p>
The ICT Engineer will be responsible for providing technical support, maintaining hardware and software systems, and ensuring seamless communication across all platforms.</p><p></p><p><b>
What You'll Be Doing;</b></p><ul><li>
Assist in the design, configuration, and implementation of ICT systems, including network infrastructure, server setup, telecommunications systems, and cloud services.</li><li>
Work with cross-functional teams to ensure that ICT systems align with company objectives and meet both functional and technical requirements.</li><li>
Install and configure hardware (e.g., computers, servers, routers, switches) and software (e.g., operating systems, applications, security solutions).</li><li>
Configure, maintain, and troubleshoot local area networks (LAN), wide area networks (WAN), and Wi-Fi networks to ensure high availability and performance.</li><li>
Ensure seamless connectivity across internal and external systems, including setting up secure VPNs, firewalls, and network security protocols.</li><li>
Monitor network performance, resolve network outages, and provide recommendations for network improvements.</li><li>
Provide technical support for end-users, assisting with hardware and software issues, system upgrades, and troubleshooting technical problems.</li><li>
Perform root cause analysis and implement corrective actions for recurring issues.</li><li>
Provide timely and effective solutions to system failures, network problems, and other IT-related concerns.</li><li>
Ensure regular system maintenance, updates, and patching for both hardware and software to ensure security and system integrity.</li><li>
Assist in managing and updating server environments (e.g., Windows Server, Linux, cloud systems).</li><li>
Monitor IT assets and recommend hardware/software upgrades when necessary.</li><li>
Implement and enforce IT security protocols to protect the company&rsquo;s data and infrastructure, including firewall configuration, antivirus solutions, and data encryption.</li><li>
Ensure compliance with industry regulations and standards, performing routine security audits and vulnerability assessments.</li><li>
Work with IT leadership to establish security policies and procedures for system access and usage.</li><li>
Collaborate with other engineering and IT teams to ensure smooth integration of ICT systems and hardware into existing business processes.</li><li>
Provide input on system scalability, performance improvements, and innovative ICT solutions.</li><li>
Assist with the deployment of new technologies, ensuring successful implementation and end-user training.</li><li>
Maintain documentation for ICT systems, including network diagrams, technical specifications, user manuals, and troubleshooting guides.</li><li>
Prepare and present reports on system performance, support requests, and security audits to the IT management team.</li><li>
Keep detailed logs of incidents, maintenance activities, and resolutions for future reference.</li></ul><p></p><p><b>
What Required Skills You'll Bring;
</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Network Engineering, or a related field.</li><li>
5+ years of hands-on experience in ICT systems, networking, and technical support.</li><li>
Experience in configuring and managing network systems (e.g., routers, switches, firewalls, VPNs).</li><li>
Proficiency in supporting and troubleshooting hardware (PCs, servers, networking devices) and software (operating systems, business applications).</li><li>
Solid knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP, HTTP/HTTPS).</li><li>
Hands-on experience with network security tools, firewalls, VPNs, and cloud computing platforms (e.g., AWS, Azure).</li><li>
Proficiency in ICT management software (e.g., Active Directory, VMware, Microsoft Exchange).</li><li>
Strong troubleshooting skills with the ability to solve complex technical issues.</li><li>
Excellent communication skills to interact with technical and non-technical stakeholders.</li><li>
Professional certifications such as CCNA, CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or equivalent.</li><li>
Experience with server administration (e.g., Linux/Unix, Windows Server) and cloud-based systems.</li><li>
Familiarity with ITIL framework for IT service management.</li><li>
Knowledge of VoIP systems and telecommunication networks.</li><li>
Experience with enterprise IT systems and collaboration tools (e.g., Office 365, SharePoint, Microsoft Teams).</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

ICT Engineer - Aviation

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is working with regions leading public service utilities to orchestrate large scale O&amp;M transformation programs that drives Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization.</p><p>
The ICT Lead will be responsible for the effective management of all aspects of IT systems including planning, implementing, operation, and maintenance. Key role includes supervision and maintenance of all ICT systems within client organization. The manager will ensure that ICT/ ITeS services run smoothly by monitoring performance, efficiency and security measures taken against any vulnerabilities in software/ solutions/hardware / filed devices used on a day-to-day basis, ensuring secure operation throughout every department.</p><p><b>
What You'll Be Doing:</b></p><ul><li>
Deploy and manage a full time Operational Technology (OT) / Information, Communications and Technology (ICT) Contract Performance Area support team comprising of managerial and administrative personnel to deliver the Scope of Services</li><li>
Assess the current OT/ICT provisions and identify pathways to develop improved systems which incorporate advances ICT solutions such as Artificial intelligence, Machine Learning, Cloud-based Solutions, Remote Sensing and Automation.</li><li>
Scan the relevant industries to identify developments which could be of value and make targeted requirements to support and guide Management.</li><li>
Assess and further develop the existing OT/ICT systems and identify areas for improvements/enhancements through new sensing technology, faster data speeds (%G), GNSS, automation, remote sensing etc.</li><li>
Develop the requirements for and begin implementation of Predictive Maintenance systems and models with the aim of detecting potential issues before disruptions occur.</li><li>
Review existing deployed systems and technologies such as remote sensors and monitoring systems and identify efficiencies form unification platforms which can improve AA processes.</li><li>
Audit the existing systems, hardware and software being used by client to manage the networks and determine the level of overall risk (including the risk related to obsolescence issues, availability of spares and stock levels) and identify areas for overall improvement.</li><li>
Develop plans and procedures which guide the trials and adoption of new system, software and hardware, ensuring the legacy issues are identified early in the process and managed adequately.</li><li>
Provide support and leadership where tasked, on data management, migration and user-acceptance procedures before going live with new ICT systems.</li><li>
Monitor and evaluate the performance of all ICT changes and ensure that the necessary calibration is carried out to achieve the desired levels of performance.</li><li>
Implement a comprehensive knowledge transfer process which will be in effect throughout the contract duration to guarantee the structured learning and development of personnel.</li><li>
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.</li><li>
Evaluate sub-contractors change orders, as appropriate.</li><li>
Develop monthly reports for management.</li><li>
Preserve assets, information security and control structures.</li><li>
Handle annual budget and ensure cost effectiveness.</li></ul><p><b>
What Required Skills You'll Bring:</b></p><ul><li>
Qualified professional who has reached the Senior Management level; capable of providing planning, leadership, direction, and technical expertise to manage complex tasks and multi-discipline projects.</li><li>
Minimum 25 years of experience in a relevant area, with at least 12 years in a leading role.</li><li>
Both regional and international experience is required. Minimum of 8 years of experience shall be gained working in North America, W. Europe, Australia or equivalent</li><li>
Ability to exceptionally communicate verbally and in writing in English is required. Knowledge of Arabic is an asset</li><li>
Excellent knowledge of Microsoft Office Packages and other tools for daily business needs.</li><li>
Has worked in the development and implementation of QMS.</li><li>
Expertise in data centre management and data governance</li><li>
Experience with computer networks, network administration and network installation</li></ul><p><b>
What Desired Skills You'll Bring:</b></p><ul><li>
Proficiency in written and spoken English. Arabic an advantage.</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Information, Communications and Technology Lead

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