ict project manager

Nok Human Capital

Job SummaryWe are seeking an experienced and enthusiastic ICT Teacher to join our international school. The successful candidate will be responsible for delivering engaging ICT and technology lessons within the American curriculum, with a strong focus on practical learning, AI, programming, robotics, and Arduino-based projects.Key Responsibilities<ul><li>Plan and deliver high-quality ICT lessons aligned with the American curriculum.</li><li>Teach students programming, computer science, and digital technology skills.</li><li>Introduce and teach Artificial Intelligence (AI) concepts and applications appropriate to students&rsquo; levels.</li><li>Design and deliver practical Arduino, robotics, and electronics projects.</li><li>Develop engaging, project-based learning activities that encourage creativity and problem-solving.</li><li>Assess student progress and provide constructive feedback.</li><li>Maintain a positive, inclusive, and technology-focused classroom environment.</li><li>Integrate innovative digital tools and emerging technologies into teaching.</li><li>Collaborate with colleagues and participate in school activities and professional development.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, ICT, Engineering, Education, or a related field.</li><li>Minimum 3 years of teaching experience in an international school.</li><li>Proven experience teaching within an American curriculum.</li><li>Practical experience teaching Artificial Intelligence (AI).</li><li>Practical experience with Arduino and robotics.</li><li>Fluent spoken and written English.</li><li>Strong classroom management and communication skills.</li><li>Passion for technology, innovation, and student-centered learning.</li></ul>Preferred Skills<ul><li>Programming knowledge such as Python, Scratch, C/C++, or similar languages.</li><li>Experience with robotics, STEM, coding, and maker-based education.</li><li>Ability to develop hands-on technology projects suitable for different age groups.</li></ul>Pay: ﷼7,000.00 - ﷼10,000.00 per monthWork Location: In person

ICT - Teacher

Hamdan Bin Zayed School C2 & C3

<div>
 
 
 Job Purpose
 
 
 
 Responsible for teaching students foundational and applied concepts of artificial intelligence, with a strong emphasis on ethical use, critical thinking, and real-world applications. This role supports students in understanding how AI impacts society while developing computational thinking, creativity, and digital literacy skills.
 
 
 
 Main Duties
 
 
 <ul>
 <li>
 Plan and deliver engaging AI lessons aligned with secondary curriculum standards.
 </li>
 <li>
 Teach core AI concepts including machine learning basics, data and algorithms, automation, and generative AI.
 </li>
 <li>
 Guide students in hands-on, project-based learning using appropriate AI tools.
 </li>
 <li>
 Promote ethical AI use, digital citizenship, data privacy, and awareness of bias in AI systems.
 </li>
 <li>
 Assess student learning through projects, portfolios, presentations, and formative assessments.
 </li>
 <li>
 Differentiate instruction to support diverse learning needs and abilities.
 </li>
 <li>
 Integrate AI learning with other subjects such as mathematics, science, ICT, and humanities.
 </li>
 <li>
 Maintain a safe and inclusive classroom environment.
 </li>
 <li>
 Collaborate with leadership and IT teams on AI policy implementation and digital innovation initiatives
 </li>
 <li>
 Stay updated with developments in AI and educational technology.
 </li>
 <li>
 Provide guidance to students on future pathways and careers related to AI and technology
 </li>
 </ul>
</div>

AI and Technology Teacher Academic Year 2026-2027

Beijing Foreign Enterprise Management Consultants Co.,Ltd.

<div>
 
 
 About the Role
 
 
 
 On behalf of Huawei, a world-renowned IT and Communications Company, we are seeking an experienced HR professional to support the HR operations and people management activities of a business department in Dubai.
 
 
 The role will work closely with business leaders and employees across areas including capability development, performance management, manager onboarding, talent development and other HR initiatives.
 
 
 The ideal candidate will have a strong understanding of HR processes, excellent communication and coordination skills, and the ability to work effectively in a fast-paced, international business environment.
 
 
 Experience in Huawei or another multinational technology or telecommunications company is highly preferred.
 
 
 Fluency in
 
 Chinese and English
 
 is required for effective communication with international stakeholders.
 
 
 
 
 
 
 Responsibilities
 
 
 
 1. Learning &amp; Development and Capability Development
 
 <ul>
 <li>
 Support the planning and implementation of employee capability development programs within the business department.
 </li>
 <li>
 Coordinate training, learning and enablement activities based on business and employee development needs.
 </li>
 <li>
 Support employee capability assessments and related development initiatives.
 </li>
 <li>
 Coordinate HR development programs and follow up on implementation and completion.
 </li>
 </ul>
 
 2. Performance Management
 
 <ul>
 <li>
 Support the end-to-end performance management cycle for the business department.
 </li>
 <li>
 Coordinate performance management activities and ensure timely completion of key processes.
 </li>
 <li>
 Prepare and analyze performance-related HR data and provide insights to business stakeholders.
 </li>
 <li>
 Support managers in addressing performance-related matters and follow-up actions.
 </li>
 </ul>
 
 3. Manager Onboarding &amp; Employee Development
 
 <ul>
 <li>
 Support onboarding activities for newly appointed managers.
 </li>
 <li>
 Coordinate structured onboarding and transition activities during the first 90 days.
 </li>
 <li>
 Support communication and engagement activities for managers and employees.
 </li>
 <li>
 Assist with talent development and high-potential employee initiatives.
 </li>
 </ul>
 
 4. HR Business Support
 
 <ul>
 <li>
 Partner with business leaders and employees to provide effective HR support.
 </li>
 <li>
 Support the implementation of HR policies, processes and initiatives.
 </li>
 <li>
 Provide HR data analysis and operational support to facilitate business decisions.
 </li>
 <li>
 Assist with special HR projects and initiatives as required.
 </li>
 </ul>
 
 5. HR Process &amp; Stakeholder Management
 
 <ul>
 <li>
 Coordinate with HR teams and business stakeholders to ensure effective implementation of HR processes.
 </li>
 <li>
 Maintain accurate HR information and ensure timely completion of HR activities.
 </li>
 <li>
 Support continuous improvement of HR processes and employee experience.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree or above in Human Resources, Business Administration, Management, Psychology or a related field.
 </li>
 <li>
 Minimum
 
 3 years of relevant HR experience
 
 .
 </li>
 <li>
 Experience in HR Business Partnering, HR Operations, Talent Development, Performance Management, Learning &amp; Development or related HR functions.
 </li>
 <li>
 Strong understanding of HR processes and employee lifecycle management.
 </li>
 <li>
 Strong communication, coordination and stakeholder management skills.
 </li>
 <li>
 Ability to work independently in a fast-paced and international environment.
 </li>
 <li>
 Strong analytical and problem-solving capabilities.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Previous experience with
 
 Huawei
 
 is highly preferred.
 </li>
 <li>
 Experience working in an international or overseas environment.
 </li>
 <li>
 Previous experience in a multinational technology, telecommunications or ICT company.
 </li>
 <li>
 Experience supporting business units as an HRBP or HR generalist.
 </li>
 <li>
 Experience covering at least two of the following areas:
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Learning &amp; Development
 </li>
 <li>
 Talent Management
 </li>
 <li>
 Capability Development
 </li>
 <li>
 HR Operations
 </li>
 <li>
 Employee Development
 </li>
 <li>
 Experience supporting managers and senior business stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 HR Business Partnering
 </li>
 <li>
 HR Operations
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Learning &amp; Development
 </li>
 <li>
 Talent Management
 </li>
 <li>
 Employee Development
 </li>
 <li>
 Talent Development
 </li>
 <li>
 HR Analytics
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Employee Relations
 </li>
 <li>
 HR Process Management
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Communication
 </li>
 <li>
 Data Analysis
 </li>
 <li>
 Project Management
 </li>
 </ul>
 
 
 
 
 
 Languages
 
 
 Required:
 
 
 <ul>
 <li>
 Fluent written and spoken
 
 English
 
 </li>
 <li>
 Fluent written and spoken
 
 Chinese/Mandarin
 
 </li>
 </ul>
 
 
 
</div>

HR Business Partner / HR Specialist - Carrier Delivery

Zain

<div>About the Role 
To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.
Responsibilities<ul><li> 
Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>
Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>
Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>
Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>
Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>
Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>
Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>
Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>
Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>
Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>
Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>
Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>
Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>
Perform any other related duties as assigned or needed.</li></ul> 

What we need from you<ul><li> 
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>
Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>
8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>
Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>
Experience in customer engagement and executive-level presentations</li></ul>
Skills and Knowledge<ul><li> 
Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales &amp; Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI &amp; Automation Awareness</li><li>Proposal &amp; Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial &amp; Financial Awareness</li><li>Market &amp; Competitive Analysis</li><li>Partner &amp; Vendor Management</li></ul></div>

Presales Expert

Sustainable Solution Project Management

Job PurposeThe IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches.The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions.Key Responsibilities1. IT Strategy &amp; Operations<ul><li>Manage the company's overall IT operations, systems, infrastructure and technology requirements.</li><li>Develop and implement IT solutions based on business and departmental requirements.</li><li>Ensure availability, reliability, performance and security of business-critical systems.</li><li>Establish IT standards, procedures, access controls and technical documentation.</li><li>Manage day-to-day IT troubleshooting and user support across departments.</li><li>Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.</li></ul>2. Business Systems &amp; SanZen Portal<ul><li>Manage and administer the company's internal SanZen Portal.</li><li>Manage user accounts, permissions, roles and access levels.</li><li>Develop and implement workflows and system improvements based on departmental requirements.</li><li>Support users and troubleshoot portal-related issues.</li><li>Coordinate system enhancements, testing, implementation and ongoing optimization.</li><li>Maintain technical and functional documentation for internally developed systems.</li></ul>3. Sales &amp; Finance Systems<ul><li>Manage the company's DEV system supporting Sales and Finance operations.</li><li>Maintain workflows relating to EOI, Booking Forms, SPA and customer transaction documentation.</li><li>Configure and maintain document logic, workflow sequences and applicable business rules.</li><li>Implement approved process changes requested by Sales, Finance or Management.</li><li>Ensure system continuity, accuracy and appropriate access controls.</li></ul>4. Broker Management System<ul><li>Manage and enhance the company's broker management platform.</li><li>Support broker registration, activity tracking and follow-up processes.</li><li>Manage user access, workflows, updates and technical support.</li><li>Develop system improvements to increase automation and reduce manual coordination.</li></ul>5. Company Website<ul><li>Manage the company's website from a technical perspective.</li><li>Implement website changes, corrections, new pages, sections and functionality.</li><li>Coordinate website content requirements with Marketing, Sales and Management.</li><li>Monitor website performance, availability and technical functionality.</li><li>Troubleshoot website issues and maintain appropriate security controls.</li></ul>6. Customer Mobile Application<ul><li>Manage the company's customer/owner mobile application and its integrations.</li><li>Support application releases, updates and technical enhancements.</li><li>Maintain integration with customer payment-plan functionality.</li><li>Support integration between the mobile application and smart-home systems.</li><li>Maintain service and maintenance request functionality.</li><li>Ensure customer requests, payments and activity integrate correctly with relevant internal systems.</li></ul>7. PBX, Telephony &amp; AI Calling<ul><li>Manage the company's PBX and central telephone infrastructure.</li><li>Configure extensions, call routing, IVR and related telephony functionality.</li><li>Manage integrations between telephone systems, AI calling platforms and lead-management systems.</li><li>Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows.</li><li>Monitor system performance and continuously improve call workflows based on operational requirements.</li></ul>8. Cybersecurity &amp; Information Security<ul><li>Manage company cybersecurity, network security and system security.</li><li>Implement and maintain access controls, permissions and secure connectivity.</li><li>Protect company accounts, devices, networks and business systems.</li><li>Monitor security risks and investigate suspected security incidents.</li><li>Implement security controls, system hardening and appropriate preventive measures.</li><li>Ensure employees receive appropriate system access based on their roles and responsibilities.</li></ul>9. Backup &amp; Business Continuity<ul><li>Manage the company's backup and recovery environment.</li><li>Establish and maintain backup schedules for business-critical systems and information.</li><li>Monitor backups and verify successful completion.</li><li>Maintain restoration and disaster-recovery readiness.</li><li>Periodically test recovery procedures.</li><li>Maintain documentation covering backup locations, retention and restoration procedures.</li></ul>10. Smart Home &amp; Project IT InfrastructureAct as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:<ul><li>Smart-home system design and integration.</li><li>Home automation and owner control systems.</li><li>Smart-home testing and commissioning.</li><li>CCTV systems and connectivity.</li><li>Sound systems.</li><li>Fiber backbone planning and routing.</li><li>Wi-Fi coverage and access-point planning.</li><li>IDF rooms, racks and technical layouts.</li><li>ICT, ELV and low-current infrastructure.</li><li>Coordination with project teams, consultants and contractors.</li><li>Testing, troubleshooting and final technical readiness.</li></ul>11. New Branch &amp; Server Room Setup<ul><li>Lead complete IT setup for new company offices and branches.</li><li>Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure.</li><li>Configure networks, structured cabling, internet connectivity and secure links between locations.</li><li>Arrange and configure workstations, printers, telephones, user accounts and other IT equipment.</li><li>Extend cybersecurity, access controls and backup coverage to new locations.</li><li>Ensure IT infrastructure is fully operational before branch opening.</li></ul>12. IT Assets &amp; User Management<ul><li>Manage company laptops, desktops, mobile devices and other IT assets.</li><li>Maintain an accurate IT asset inventory and assignment records.</li><li>Create, modify and deactivate employee system accounts and access.</li><li>Coordinate IT requirements for employee onboarding, transfers and offboarding.</li><li>Ensure company assets and system access are properly returned or disabled during employee separation.</li></ul>13. Cross-Departmental Support<ul><li>Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams.</li><li>Translate business requirements into practical technical solutions.</li><li>Prioritize IT projects and support requirements according to business needs.</li><li>Provide technical guidance to management regarding systems, infrastructure, security and technology investments.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline.</li><li>Minimum 7&ndash;10 years of relevant IT experience, including managerial or technical-lead responsibility.</li><li>UAE real estate development or property-sector experience is highly preferred.</li><li>Strong experience with IT infrastructure, networks, servers and cybersecurity.</li><li>Experience managing or developing business applications, portals and system integrations.</li><li>Knowledge of cloud services, backup solutions and business-continuity practices.</li><li>Experience with PBX/VoIP and telecommunications systems.</li><li>Knowledge of APIs and system integrations.</li><li>Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable.</li><li>Experience supporting multi-department and multi-location business operations.</li></ul>Key Skills &amp; Competencies<ul><li>IT infrastructure and network management</li><li>Systems administration</li><li>Business application management</li><li>Cybersecurity and information security</li><li>System development and integration</li><li>Database and API understanding</li><li>Cloud and backup technologies</li><li>Business continuity and disaster recovery</li><li>PBX/VoIP and telecommunications</li><li>Smart-home and ELV infrastructure</li><li>Project management</li><li>Vendor and contractor management</li><li>Technical troubleshooting</li><li>Leadership and stakeholder management</li><li>Strong analytical and problem-solving skills</li></ul>Authority &amp; AccountabilityThe IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.Application Question(s):<ul><li>How many years of experience do you have working directly with a real estate developer in the UAE?</li></ul>Work Location: In person

IT Manager

Zain Bahrain

<div>
 
 About The Role
 
 
 
 To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.
 </li>
 <li>
 Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.
 </li>
 <li>
 Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.
 </li>
 <li>
 Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.
 </li>
 <li>
 Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.
 </li>
 <li>
 Develop business cases, ROI models, and value propositions for proposed solutions.
 </li>
 <li>
 Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.
 </li>
 <li>
 Build and maintain strong relationships with customers, partners, and technology vendors.
 </li>
 <li>
 Support pricing, licensing, solution sizing, and commercial proposal preparation.
 </li>
 <li>
 Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.
 </li>
 <li>
 Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.
 </li>
 <li>
 Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.
 </li>
 <li>
 Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.
 </li>
 <li>
 Perform any other related duties as assigned or needed.
 
 
 </li>
 </ul>
 What we need from you
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.
 </li>
 <li>
 Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.
 </li>
 <li>
 8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.
 </li>
 <li>
 Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.
 </li>
 <li>
 Experience in customer engagement and executive-level presentations
 
 
 </li>
 </ul>
 Skills and Knowledge
 
 
 <ul>
 <li>
 Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.
 </li>
 <li>
 Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.
 </li>
 <li>
 Strong presentation, communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Strong commercial awareness and business acumen.
 </li>
 <li>
 Excellent analytical, problem-solving, and project coordination skills.
 </li>
 <li>
 Ability to manage multiple opportunities in a fast-paced environment.
 </li>
 <li>
 Presales &amp; Solution Consulting
 </li>
 <li>
 Customer Experience (CX) Knowledge
 </li>
 <li>
 AI &amp; Automation Awareness
 </li>
 <li>
 Proposal &amp; Tender Management
 </li>
 <li>
 Business Development
 </li>
 <li>
 Executive Presentation Skills
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Commercial &amp; Financial Awareness
 </li>
 <li>
 Market &amp; Competitive Analysis
 </li>
 <li>
 Partner &amp; Vendor Management
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 </ul>
</div>

ZAIN2443 - Presales Expert

CNS Middle East

<div>Company Description 
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. 
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. 
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio. 
Job Description 
We are seeking a dynamic and results-driven Head of Sales to lead CNS&rsquo;s regional sales organization across (UAE) key verticals including Government, BFSI, Healthcare, Oil &amp; Gas, Transportation, and Education. The role is accountable for accelerating new and recurring revenue, strengthening strategic client relationships, and positioning CNS as a trusted digital transformation partner in the UAE and wider GCC market.
DUTIES &amp; RESPONSIBILITIES
Sales Strategy &amp; Revenue Growth<ul><li>
Define and execute a multi-year sales strategy aligned with CNS&rsquo;s technology roadmap and business transformation goals.</li><li>
Drive YoY revenue growth across targeted verticals (Government, BFSI, Healthcare, Oil &amp; Gas, Transportation, and Education).</li><li>
Ensure delivery of quarterly and annual sales targets with a consistent focus on margin improvement and deal profitability.</li><li>
Build a forward-looking sales pipeline focused on new client acquisition, whitespace mapping, and long-term revenue growth.</li><li>
Own and manage the sales function&rsquo;s budget and P&amp;L, ensuring cost-efficient revenue delivery.</li><li>
Define commercial and pricing strategy in line with market positioning and profitability targets.</li><li>
Evaluate and lead expansion into new verticals, markets, and adjacent business lines.</li><li>
Own the full sales cycle &mdash; strategy, pipeline generation, executive engagement, and deal closure &mdash; for complex, high-value technology transformation deals (US$10M+).</li></ul>
Client &amp; Market Engagement<ul><li>
Build and maintain trusted relationships with C-level executives, enterprise clients, and government stakeholders.</li><li>
Oversee strategic account management and customer lifecycle planning to maximize retention, satisfaction, and wallet share.</li><li>
Champion a consultative selling approach and position CNS as a digital transformation partner of choice.</li><li>
Actively identify and engage greenfield opportunities across underpenetrated verticals and geographies.</li><li>
Partner with Marketing to align demand generation, campaigns, and brand positioning with sales priorities.</li><li>
Build and maintain relationships with public sector and regulatory bodies to support growth in Government and BFSI accounts.</li><li>
Build trust with enterprise leaders such as CIOs, CTOs, and CISOs to align CNS capabilities with client modernization goals.</li></ul>
Team Leadership &amp; Performance Management<ul><li>
Lead, coach, and develop a high-impact team of sales leaders, practice heads, and pre-sales professionals.</li><li>
Recruit and onboard senior sales talent to build and scale a high-performing team of 10+ sales professionals.</li><li>
Establish sales KPIs, cadence rituals, and incentive plans to foster a performance-driven sales culture.</li><li>
Collaborate closely with HR to implement capability-building programs and succession plans.</li><li>
Ensure team accountability for governance, ethics, and compliance in all sales engagements.</li></ul>
Solution &amp; Partnership Alignment<ul><li>
Work with Practice Heads and Technical Directors to ensure solution readiness and pre-sales excellence.</li><li>
Strengthen strategic alliances with Tier 1 OEMs and vendors, ensuring GTM alignment and compliance.</li><li>
Influence the overall ICT portfolio based on market trends, competitive intelligence, and client feedback.</li><li>
Evaluate partner performance regularly to ensure alignment with CNS&rsquo;s compliance and delivery standards.</li><li>
Coordinate solution architects, delivery teams, and commercial partners to orchestrate winning proposals.</li></ul>
Sales Operations &amp; Governance<ul><li>
Institutionalize best practices in bid management, deal qualification, and contract governance in partnership with the Bid Management Office (BMO).</li><li>
Work with Finance and Legal to ensure risk-mitigated deal structuring and credit control.</li><li>
Champion a strong internal control environment across all sales processes, ensuring regulatory and contractual compliance.</li><li>
Own the sales technology stack, including enablement platforms and sales analytics tools, to drive productivity.</li><li>
Present sales performance, forecasts, and strategic updates to the Managing Director and executive leadership.</li><li>
Maintain accurate forecasting, CRM hygiene, and strategic territory planning.</li></ul> 

Qualifications 
Education<ul><li>
Bachelor&rsquo;s degree in Computer Engineering, Information Technology, Business Administration, or a related field.</li><li>
MBA or equivalent advanced qualification is preferred.</li></ul>
Certifications<ul><li>
PMP, CISSP, AWS, AI, or other relevant technology certifications are considered an advantage.</li></ul>
Professional Experience<ul><li>
Minimum 15 years of experience in enterprise B2B sales within the ICT, IT services, or systems integration industry.</li><li>
Minimum 5 years of experience in a senior sales leadership role.</li><li>
Proven regional experience within the GCC, preferably UAE market exposure.</li><li>
Demonstrated experience managing and leading sales teams of 10+ professionals.</li><li>
Strong experience selling technology solutions to public sector and BFSI (Banking, Financial Services, and Insurance) clients.</li><li>
Proven expertise in selling IT solutions, digital transformation services, AI, data, cloud, and cybersecurity offerings.</li><li>
Track record of managing complex, long-cycle B2B sales engagements across key industry verticals, particularly Financial Services and Public Sector.</li></ul> 
Additional Information 
<ul><li>
Sales Leadership &amp; Execution</li><li>
Enterprise/Government Sales Expertise</li><li>
Partner &amp; OEM Management</li><li>
Commercial &amp; Financial Acumen</li><li>
Communication &amp; Stakeholder Management</li><li>
CRM &amp; Sales Operations</li><li>
People Management</li><li>
Fluency in Arabic and English (spoken and written)</li><li>
Deep understanding of IT infrastructure, cloud migration, application modernization, data/AI platforms, and security solutions</li><li>
Strong executive presence and advanced deal negotiation skills</li><li>
Ability to leverage partner ecosystems and maintain strategic pipeline discipline</li><li>
Strategic Sales Leadership</li><li>
Strong relationships with C-level executives and key accounts in the UAE/GCC</li><li>
Technical &amp; ICT Knowledge</li><li>
Leadership &amp; Culture Building</li></ul><div></div>
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Head of Sales

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