implementation advisor

Proservartner

Role: Change &amp; Implementation AdvisorLocation: Dubai / Hybrid (with flexibility based on client requirements)Day Rate: USD 500&ndash;600Contract: Project-based, expected Nov/Dec startProservartner is a global consulting firm specialising in business transformation, shared services, outsourcing, and digital enablement. We partner with leading organisations to design and deliver practical, high-impact solutions across industries.Our approach is hands-on and collaborative: we combine strategic expertise with operational know-how to ensure clients see tangible results. With deep capability in finance, HR, supply chain, and customer experience transformation, we are trusted advisors to multinational firms across EMEA, Asia, and beyond.About the ProjectWe are supporting a major client engagement in Dubai, delivering a multi-country Compensation &amp; Rewards Benchmarking project across the media and investment sectors.The project covers:<ul><li>Market benchmarking and data analytics across GCC and global comparators</li><li>Compensation survey design, normalisation, and analysis</li><li>Sector-specific insights into reward structures and allowances</li><li>Change &amp; implementation support for new total rewards frameworks</li></ul>This is a high-profile engagement requiring experienced contractors to deliver alongside Proservartner&rsquo;s leadership team.Role Overview &ndash; Change &amp; Implementation AdvisorThe Change &amp; Implementation Advisor will design and lead change management and implementation activities for total rewards frameworks across multiple markets.Key Responsibilities<ul><li>Develop change management strategies, rollout plans, and toolkits</li><li>Create communication plans, implementation guides, and training materials</li><li>Support client HR teams in adoption of new compensation frameworks</li><li>Advise on stakeholder engagement, alignment, and workforce readiness</li><li>Ensure project deliverables are embedded and practical</li></ul>Candidate Requirements<ul><li>8&ndash;10 years&rsquo; experience in HR transformation or change management</li><li>Experience designing rollout plans and communication toolkits</li><li>Strong stakeholder management, advisory, and engagement skills</li><li>Ability to work with multi-country teams and adapt to client culture</li></ul>Job Type: Full-timePay: AED500.00 - AED600.00 per day

Change & Implementation Advisor

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to: <ul> <li>Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li> <li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li> <li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey. </li> </ul> The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. Solution areas focus: What You Bring <ul> <li>2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills. </li> <li>Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.</li> <li>A cooperative and productive approach to working relationships, internally and externally.</li> <li>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li> <li>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. </li> <li>A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li> <li>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. </li> <li>Proficiency in English to engage with our global network.</li> </ul>

Solution Advisor Associate

Impetus systems

Impetus Systems currently hiring for the position of Implementation Consultant (Male) at our Karachi office .Location: Sharah-e-Faisal, KarachiQualification &amp; Expereince: - Bachelors degree in Business, Information Technology, or a related field - 01 to 02 years of ExperienceJob Description: - Collaborate with clients to assess their business requirements and objectives. - Build and maintain strong client relationships, ensuring client satisfaction. - Lead the implementation of our solutions, including configuration, customization, and integration. - Ensure that solutions are aligned with client needs and industry best practices. - Monitor project progress, manage scope, and mitigate risks. - Provide training and knowledge transfer sessions to clients and end-users. - Ensure that clients have the skills and resources to effectively use the implemented solutions. - Offer technical support during the implementation phase, addressing client questions and issues. - Escalate technical problems to the appropriate teams for resolution. - Create and maintain implementation documentation, including project plans, technical specifications, and user guides. - Gather client feedback and insights to continuously improve our solutions and implementation processes. - Provide recommendations for product enhancements and improvements.Share your resumes at Madiha@impetussys.com with &quot;Implementation Consultant&quot; mentioned in the subject line.Job Type: Full-timeWork Location: In person

Implementation Consultant

RealPage Inc

<div>Overview:

RealPage Customer Success is comprised of a team of project manager and coordinators, consultants and product experts, success architects, implementation advisors, trainers, account managers and support reps that are committed to the client's ongoing success. We have built a cross-functional business strategy that evolves around the company mission and single goal which is to ensure the success of our customers. We offer a prescriptive methodology for successful deployments. Our standardized processes, methods and tools deliver reliable, measurable, and predictable results, to reduce risk and increase speed to market. We've built a reputation for accelerated deployments. Our customers see rapid, valuable returns on their investments at every level of the organization.
Responsibilities:
<ul><li>Manage appropriate expectations during the implementation of a Revenue Management System for each client.</li><li>
Build and maintain relationships with Professional Services team members to ensure successful implementation.</li><li>
Develop and communicate implementation plan and status for each client implementation.</li><li>
Communicate the project scope and possible issues in a timely manner.</li><li>
Initiate and coordinate internal quality assurance tests to verify accurate setup.</li><li>
Work with Professional Services team to ensure the necessary information is available for the implementation.</li><li>
Actively and efficiently manage multiple implementation projects so that implementations are completed on time and to the satisfaction of clients.</li><li>
Gather and load Property Management System data.</li><li>
Ensure accurate data is being received from source Property Management System and communicate any issues.</li><li>
Troubleshoot Property Management System data and file issues.</li><li>
Assist with the creation and maintenance of implementation related documents, checklists and procedures.</li><li>
Manage and schedule time to meet implementation goals and maximize department profit.</li><li>
Promote a positive, professional image of RealPage internally and externally.</li><li>
Provide superior customer service to all internal and external customers.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s Degree in a related field (preferred)</li><li>
Intermediate to Advanced knowledge of Microsoft Office products including Excel, Word and Internet Explorer</li><li>
Demonstrated ability to quickly analyze and troubleshoot issues</li><li>
Professional demeanor</li><li>
Ability to learn and utilize new procedures and processes quickly</li><li>
Able to work with little supervision, but knowing when to escalate problems</li><li>
Flexible, detailed, and able to successfully accept change</li><li>
Demonstrated ability to work effectively with customers during high-pressure situations</li><li>
Strong customer service and organizational skills required, strong conflict resolution skills</li><li>
Strong attention to detail</li><li>
Strong verbal and written communication skills</li><li>
Ability to work in a fast-paced, deadline and customer-oriented environment</li><li>
Above average interactive, planning, time management and detail skills</li><li>
Must be able to work effectively in a dynamic team environment</li><li>
Highly motivated, self-starter</li></ul></div>

Implementation Analyst II

Pavago

Job Title: Implementation Specialist
 Position Type: Full-Time, Remote
 Working Hours: U.S. client business hours (with flexibility for client onboarding sessions and project deadlines)
 
About the Role: 
Our client is seeking an Implementation Specialist to manage the onboarding and deployment of new clients. This role involves configuring systems, training users, and coordinating project timelines. The Implementation Specialist ensures that customers experience a smooth transition from sales to adoption, setting the foundation for long-term success and satisfaction.
 
Responsibilities:Client Onboarding & Kickoff: 
<ul>
<li>Lead client onboarding sessions, introducing workflows and timelines.</li>
<li>Gather client requirements and confirm scope of implementation.</li>
<li>Build strong client relationships from the start of engagement.</li>
</ul>
System Configuration: 
<ul>
<li>Configure accounts, permissions, and integrations (CRM, ERP, SaaS platforms, APIs).</li>
<li>Customize workflows, dashboards, and settings to match client use cases.</li>
<li>Test system functionality and troubleshoot issues before go-live.</li>
</ul>
Training & Enablement: 
<ul>
<li>Deliver training sessions via Zoom or in-person workshops.</li>
<li>Create user guides, video tutorials, and FAQs for ongoing support.</li>
<li>Ensure client users feel confident using the product.</li>
</ul>
Project Management: 
<ul>
<li>Maintain implementation project plans in Asana, Trello, or Monday.com.</li>
<li>Track milestones, dependencies, and deliverables against deadlines.</li>
<li>Provide regular status updates to clients and internal stakeholders.</li>
</ul>
Collaboration: 
<ul>
<li>Work closely with Sales for a smooth handoff of closed deals.</li>
<li>Partner with Customer Success Managers for post-implementation handoff.</li>
<li>Collaborate with Product/Engineering to flag bugs or feature requests.</li>
</ul>
Continuous Improvement: 
<ul>
<li>Document best practices for implementations.</li>
<li>Analyze onboarding performance (time-to-value, adoption rate).</li>
<li>Suggest improvements to processes and playbooks.</li>
</ul>
What Makes You a Perfect Fit: 
<ul>
<li>Strong communicator who can simplify technical concepts.</li>
<li>Highly organized project manager who thrives on deadlines.</li>
<li>Proactive problem solver with a customer-first mindset.</li>
<li>Comfortable working across technical and non-technical teams.</li>
</ul>
Required Experience & Skills (Minimum): 
<ul>
<li>2+ years in implementation, onboarding, or technical project management.</li>
<li>Familiarity with SaaS platforms, CRMs, or ERP systems.</li>
<li>Strong presentation and training skills.</li>
<li>Proficiency with project management tools (Asana, Trello, Monday.com, Jira).</li>
</ul>
Ideal Experience & Skills: 
<ul>
<li>Experience implementing SaaS solutions for SMB or enterprise clients.</li>
<li>Technical skills in APIs, SQL, or integrations.</li>
<li>Industry background in software, healthcare, finance, or professional services.</li>
<li>Certification in project management (PMP, CAPM, or Agile).</li>
</ul>
What Does a Typical Day Look Like?
 An Implementation Specialist’s day revolves around guiding new clients through the onboarding journey. You will:
 <ul>
<li>Kick off onboarding projects, confirming scope and timelines with clients.</li>
<li>Configure systems and integrations, testing to ensure smooth operation.</li>
<li>Deliver training sessions to client users and create follow-up resources.</li>
<li>Track progress in project management tools, ensuring deadlines are met.</li>
<li>Escalate technical issues to engineering while keeping the client informed.</li>
<li>End the day by updating reports on onboarding progress and preparing for the next client meeting.</li>
</ul>
In essence: you are the bridge between sales and customer success, ensuring clients achieve value quickly and confidently.
 
Key Metrics for Success (KPIs): 
<ul>
<li>Time-to-value (average days from sale to adoption).</li>
<li>% of implementations delivered on time and within scope.</li>
<li>Client satisfaction scores (CSAT/NPS) post-onboarding.</li>
<li>User adoption and training completion rates.</li>
<li>Smooth handoff to Customer Success teams.</li>
</ul>
Interview Process: 
<ul>
<li>Initial Phone Screen</li>
<li>Video Interview with Pavago Recruiter</li>
<li>Practical Task (e.g., build a mock implementation project plan or deliver a short training session)</li>
<li>Client Interview with Customer Success/Implementation Leadership</li>
<li>Offer & Background Verification</li>
</ul>

iQ Credit Union

<div><div><div>Job Details</div></div><div><div><div>
Job Location
<div><div>Camas Branch - Camas, WA</div></div></div><div>
Position Type
<div><div>Full Time</div></div></div></div><div><div>
Salary Range
<div><div>$21.69 - $29.29 Hourly</div></div></div></div></div><div><div>
Description</div></div><div><div>
<div>Be part of something uniQue
iQ Credit Union is a great place to work and grow and we're looking for people like you to join our exceptional team. At iQ, you&rsquo;ll find a healthy work-life balance, great benefits, an unwavering commitment to our members and the communities we serve, and a positive environment that empowers you to grow personally and professionally. We love where we work and we know you will, too! 

The Member Advisor I provides exceptional service with in-branch member transactions, account relationships, and lending. Acts as a resource to members, educating them on products and services to improve their financial wellbeing. Responsible for processing transactions, opening new accounts, establishing lending relationships and identifying ways to optimize members&rsquo; credit union experience.
Essential Duties:
<ul><li>Actively work towards established product and services goals, and maintaining production and quality standards consistent with the Member Advisor I role.</li>
<li>Maintain an excellent knowledge of the features and benefits of Credit Union services and products, as well as eligibility for Credit Union membership.</li>
<li>Process deposits, withdrawals, loan payments, and transfers via counter, mail, and phone, while assisting members with inquiries or issues to resolve account errors, ensuring accuracy in research and compliance with cash handling policies and procedures.</li>
<li>Open new accounts, build relationships with members using established member onboarding standards, and effectively cross-sell Credit Union products and services.</li>
<li>Accept and accurately process account and loan requests in accordance with established Credit Union guidelines. Demonstrate timeliness and accuracy in loan and account documentation.</li>
<li>Conduct daily quality assurance and sales calls to engage with members and promote the use of Credit Union services.</li>
<li>Use skillful interview techniques to uncover member needs and wants and successfully close sales.</li>
<li>Build and maintain Book of Business (BOB) through regular member contact. Use established relationships to determine services or special promotions specifically benefitting members included in BOB.</li>
<li>Promote an environment of respect, teamwork, and collaboration; act in a way consistent with Credit Union Operating Principles and the Retail Service Level Agreement.</li>
<li>Maintain Vault balancing and cash operations knowledge.</li>
<li>Assist members with account questions or issues, including research and correction of errors, while promptly and efficiently handling direct, phone, or written inquiries from members or staff.</li>
<li>Support member outreach efforts by actively participating in outbound calls to members.</li>
<li>Perform Xpress, Tickler, branch and Notary audits.</li>
<li>Actively participate in branch activities and sales meetings to achieve service and sales goals.</li>
<li>Adapt to evolving member needs and effectively navigate change, demonstrating a strong commitment to organizational goals. Proactively support business initiatives by embracing new processes, technologies, and service strategies to enhance team performance and member experience.</li>
<li>May handle safe deposit box duties, if applicable to branch location. Provide prompt and efficient handling of direct, phone, or written inquiries or requests from members or other staff. Prepare all necessary safe deposit box documentation, including payment notices, according to the policies and procedures of the Credit Union. Reconcile Safe Deposit Box general ledger accounts.</li>
<li>Adhere to standard security procedures, including safe deposit security. Attend all mandatory robbery and security training. Validate robbery and bomb threat packets are up-to-date and available at work station.</li>
<li>Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations.</li>
<li>Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document.</li>
</ul></div></div></div><div><div>Qualifications</div></div><div><div>
<div>Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED 

Additional Details:
Branch Hours: Monday to Friday 9:30am to 5:30pm. Closed Saturdays &amp; Sundays.
Location: Camas Branch - 236 NE 4th Avenue. Camas, WA 98607
Position Type: Full-time, 40 hours per week.
Compensation: At iQ Credit Union, we are committed to transparency in our compensation program. The hourly range for this position is $21.69 - $29.29, with a target rate of $22.00 per hour. The target rate reflects our typical starting pay for candidates who demonstrate the knowledge, skills, and abilities necessary to successfully meet the requirements of the role. 

We Value Diversity
At iQ, we believe that diverse experiences and skills make our team stronger. If you&rsquo;re passionate and driven to excel in this role, we encourage you to apply, even if you don&rsquo;t fully meet every qualification listed. Your unique experiences, knowledge, skills, and abilities may be exactly what we need.
 iQ Credit Union is committed to providing an inclusive and accessible work environment for all individuals. Our recruiting process typically involves submitting an application, uploading a resume, completing a phone interview, interviewing on-site or virtually with a hiring manager or attending a group interview, and possibly completing a work sample.
 If you require reasonable accommodation at any stage of the recruitment process, including application submission, interviewing, or participation in the employee selection process, please direct your inquiries to careerfeedback@iQcu.com, which will email a member of iQ's Human Resources team. We will make every effort to accommodate your needs. 

Total Compensation Package
There&rsquo;s a reason we&rsquo;ve ranked as one of top workplaces in the Pacific Northwest for the past nine years. We listen to our employees and continue to provide benefits that make a difference.
Healthcare Coverage:
<ul><li>iQ pays 100% of the monthly medical, dental and vision premium for you AND your dependent children.</li>
</ul>
Retirement Savings:
<ul><li>iQ matches up to 6% of your 401(k) contributions.</li>
</ul>
Paid Time Off:
<ul><li>11 paid holidays plus vacation and sick time accruals.</li>
<li>Paid Community &amp; Event Volunteer opportunities.</li>
<li>Paid Wellbeing hours to help you recharge and thrive.</li>
</ul>
 Investing in You:
<ul><li>Student loan repayment match up to $100 per month.</li>
<li>Tuition reimbursement to support your educational advancement.</li>
<li>An annual match to amplify your nonprofit giving.</li></ul> 

Equal Opportunity Employer:
iQ Credit Union is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</div></div></div></div>

Member Advisor I

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
The Implementation Consultant demonstrates and positions the end-to-end value of the Roche portfolio of solutions (systems) and Roche Consulting services to our customers. This field-based position creates value by focusing on implementing complex automated laboratory solutions to improve the customers' desired future state. This position partners with customers and internal stakeholders (sales, global Roche Consulting teams, RSN, marketing, IT, and other teams) to address customers' unique priorities, challenges, and needs through continuous improvement efforts, including (but not limited to) collecting and reviewing customer feedback, refining methods/tools, performing complex analyses, and recommending solutions. This position utilizes a consultative approach and technical expertise to ensure the customer is prepared and the Roche solution is verified to be implemented and deliver expected results. 
The Opportunity<ul><li>
Collaboratively communicate short-term and long-term recommendations that deliver efficiency, safety, and effectiveness to help solve a customer&rsquo;s challenges and improve process performance; survey and analyze best practices for techniques and processes.</li><li>
Verify and validate that the proposed Roche solution still meets or exceeds customers' expected results before implementation, and assist customers with workflow issues related to Roche systems.</li><li>
Provide implementation support to customers and installation teams; collaboratively develop detailed customer installation requirements with relevant stakeholders.</li><li>
Responsible for identifying opportunities to optimize the implemented Roche solution and collaborating with Roche partners to take action; follow a standardized approach that creates evidence-based, differentiated value for the solution portfolio.</li><li>
Collaborate with Roche Consulting team members to develop metrics, collect data to identify root causes of problems and measure performance against process requirements; align improvement to performance targets.</li><li>
Collaborate with Roche Consulting colleagues to refine and evolve proprietary tools and techniques for high-value deliverables, best practices, and methods delivering differentiated, value-creating consulting services; deliver consulting services such as Rapid Planning Events, Workflow Planning Events, Change Management.</li><li>
Provide support to assess customer laboratories and work practices; recommend near- and longer-term improvements, and contribute to adopting standardized practices for consistent national delivery of consulting services.</li><li>
Communicate, internally and externally, the value of Roche Consulting services through written documents, speaking engagements, and marketing materials; facilitate RC training to sales, service, and customer teams; collect and provide feedback to improve Roche Consulting solutions, products, and services.</li></ul>
Who You Are
The ideal candidate is a seasoned professional with wide-ranging experience addressing diverse and often complex issues, requiring in-depth analysis and evaluation of many factors. Exercising appropriate judgment in selecting evaluation methods and determining solution criteria is critical. The ideal candidate demonstrates agility in a rapidly changing, matrixed organization and is comfortable operating in an evolving, ambiguous environment. Additionally, the ideal candidate is comfortable coordinating the activities of others, networking with internal and external senior personnel in areas of expertise, and networking with key contacts outside the area of expertise.
Minimum Qualifications<ul><li>
You hold a Bachelor&rsquo;s Degree in Engineering, Business, Operations Management, Sciences, or a closely related scientific/technical discipline.</li><li>
You have 5 years of experience in Operations, Engineering, Quality, Regulatory or equivalent, including experience in successfully leading cross-functional teams in driving results.</li><li>
Experience with process mapping, statistical, and reporting tools</li></ul>
Preferred Qualifications<ul><li>
Able to travel +75% of the time</li><li>
Master&rsquo;s degree in business or healthcare discipline (MBA, MHA, MHSA, MPH)</li><li>
5+ years of management experience delivering and managing consulting services using Lean Six Sigma or similar continuous improvement analytical tools/processes in a laboratory and/or healthcare setting.</li><li>
Black Belt, Master Black Belt, and/or Champion certification in Lean Six Sigma or other similar, advanced continuous improvement certification</li><li>
3+ years of commercial experience in a sales, service-oriented, or consulting environment</li><li>
Proficiency using Laboratory Information Systems (LIS) and Middleware; familiarity with Roche Infinity.</li><li>
Strong organization and analytical skills to uncover key technical, operational, and strategic issues.</li><li>
Ability to use analytical methods and applications to support consulting engagement conclusions and recommendations.</li><li>
Ability to help define and contribute to new business concepts with RDC&rsquo;s total solution, including creating and delivering professional services, and creating methods, and tools.</li><li>
Advanced verbal and written communication skills to influence customer decision-makers by articulating ideas and influencing others to adopt solutions. This includes the ability to credibly recommend changes to lab practices to improve waste, cost, quality, and turnaround times.</li><li>
Strong interpersonal skills to effectively lead, manage, and influence people at various organizational levels internally and within the customer site.</li><li>
General understanding of IVD Laboratory Solutions and their workflow/functioning; within the lab and at an institutional level.</li><li>
Familiarity with Roche and/or competitor Products</li></ul>
***This is a field-based role, the territory consists of multiple states in the West region including Utah, Colorado, Utah, Oregon, Washington and Northern California
Relocation benefits are not provided for this posting.
A company car is provided with this position.
 The expected salary range for this position based on the primary location of Indiana is a minimum range of 96,800.00 and maximum range of 179,800.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits<div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.</div>

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