implementation consultant

Impetus systems

Impetus Systems currently hiring for the position of Implementation Consultant (Male) at our Karachi office .Location: Sharah-e-Faisal, KarachiQualification &amp; Expereince: - Bachelors degree in Business, Information Technology, or a related field - 01 to 02 years of ExperienceJob Description: - Collaborate with clients to assess their business requirements and objectives. - Build and maintain strong client relationships, ensuring client satisfaction. - Lead the implementation of our solutions, including configuration, customization, and integration. - Ensure that solutions are aligned with client needs and industry best practices. - Monitor project progress, manage scope, and mitigate risks. - Provide training and knowledge transfer sessions to clients and end-users. - Ensure that clients have the skills and resources to effectively use the implemented solutions. - Offer technical support during the implementation phase, addressing client questions and issues. - Escalate technical problems to the appropriate teams for resolution. - Create and maintain implementation documentation, including project plans, technical specifications, and user guides. - Gather client feedback and insights to continuously improve our solutions and implementation processes. - Provide recommendations for product enhancements and improvements.Share your resumes at Madiha@impetussys.com with &quot;Implementation Consultant&quot; mentioned in the subject line.Job Type: Full-timeWork Location: In person

Implementation Consultant

Hexagon Asset Lifecycle Intelligence

<div>
 
 Responsibilities
 
 
 
 
 Hexagon&rsquo;s Asset Lifecycle Intelligence division
 
 (Hexagon) is seeking an Implementation Consultant.
 
 
 In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client&rsquo;s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently. Qualified Individuals will work closely with senior consultants in requirements gathering, application configuration, and application testing and training for our software.
 
 
 <ul>
 <li>
 Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
 </li>
 <li>
 Tests and troubleshoots functionality of installed systems.
 </li>
 <li>
 Identifies and documents technical issues to be escalated to product and system integration teams for resolution.
 </li>
 <li>
 Provides feedback based on client experiences to product and professional services teams for product and process improvements.
 </li>
 <li>
 May work directly with clients on-site or provide project support remotely.
 </li>
 <li>
 Identify and redirect non-support items to the relevant department.
 </li>
 <li>
 Assist and train less experienced peers.
 </li>
 <li>
 Triage new and existing support items.
 </li>
 <li>
 Maintaining adherence to customer service level objectives and details / terms of client support contracts.
 </li>
 <li>
 Interfacing with the end users of the software, and with the partners who are reselling or configuring the software, for requirements gathering, training, technical support, feedback etc.
 </li>
 <li>
 May act as the technical lead on project implementations providing technical direction and guidance to the team.
 </li>
 <li>
 Identifies additional product/services opportunities in customer organization that can be delivered.
 </li>
 <li>
 Engineers must be prepared to visit customer plant locations during project execution. These site locations may be both within and outside of Qatar.
 
 
 </li>
 </ul>
 #~~#
 
 
 
 Education / Qualifications
 
 
 
 
 About Hexagon
 
 
 
 Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
 
 
 Hexagon&rsquo;s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
 
 
 Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
 
 
 Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
 
 
 
 Why work for Hexagon?
 
 
 
 At Hexagon, if you can see it, you can do it. Hexagon&rsquo;s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
 
 
 <ul>
 <li>
 In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
 
 
 </li>
 </ul>
 
 Everyone is welcome
 
 
 
 At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome&mdash;as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
 
 
 Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
 
 
</div>

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
The Implementation Consultant demonstrates and positions the end-to-end value of the Roche portfolio of solutions (systems) and Roche Consulting services to our customers. This field-based position creates value by focusing on implementing complex automated laboratory solutions to improve the customers' desired future state. This position partners with customers and internal stakeholders (sales, global Roche Consulting teams, RSN, marketing, IT, and other teams) to address customers' unique priorities, challenges, and needs through continuous improvement efforts, including (but not limited to) collecting and reviewing customer feedback, refining methods/tools, performing complex analyses, and recommending solutions. This position utilizes a consultative approach and technical expertise to ensure the customer is prepared and the Roche solution is verified to be implemented and deliver expected results. 
The Opportunity<ul><li>
Collaboratively communicate short-term and long-term recommendations that deliver efficiency, safety, and effectiveness to help solve a customer&rsquo;s challenges and improve process performance; survey and analyze best practices for techniques and processes.</li><li>
Verify and validate that the proposed Roche solution still meets or exceeds customers' expected results before implementation, and assist customers with workflow issues related to Roche systems.</li><li>
Provide implementation support to customers and installation teams; collaboratively develop detailed customer installation requirements with relevant stakeholders.</li><li>
Responsible for identifying opportunities to optimize the implemented Roche solution and collaborating with Roche partners to take action; follow a standardized approach that creates evidence-based, differentiated value for the solution portfolio.</li><li>
Collaborate with Roche Consulting team members to develop metrics, collect data to identify root causes of problems and measure performance against process requirements; align improvement to performance targets.</li><li>
Collaborate with Roche Consulting colleagues to refine and evolve proprietary tools and techniques for high-value deliverables, best practices, and methods delivering differentiated, value-creating consulting services; deliver consulting services such as Rapid Planning Events, Workflow Planning Events, Change Management.</li><li>
Provide support to assess customer laboratories and work practices; recommend near- and longer-term improvements, and contribute to adopting standardized practices for consistent national delivery of consulting services.</li><li>
Communicate, internally and externally, the value of Roche Consulting services through written documents, speaking engagements, and marketing materials; facilitate RC training to sales, service, and customer teams; collect and provide feedback to improve Roche Consulting solutions, products, and services.</li></ul>
Who You Are
The ideal candidate is a seasoned professional with wide-ranging experience addressing diverse and often complex issues, requiring in-depth analysis and evaluation of many factors. Exercising appropriate judgment in selecting evaluation methods and determining solution criteria is critical. The ideal candidate demonstrates agility in a rapidly changing, matrixed organization and is comfortable operating in an evolving, ambiguous environment. Additionally, the ideal candidate is comfortable coordinating the activities of others, networking with internal and external senior personnel in areas of expertise, and networking with key contacts outside the area of expertise.
Minimum Qualifications<ul><li>
You hold a Bachelor&rsquo;s Degree in Engineering, Business, Operations Management, Sciences, or a closely related scientific/technical discipline.</li><li>
You have 5 years of experience in Operations, Engineering, Quality, Regulatory or equivalent, including experience in successfully leading cross-functional teams in driving results.</li><li>
Experience with process mapping, statistical, and reporting tools</li></ul>
Preferred Qualifications<ul><li>
Able to travel +75% of the time</li><li>
Master&rsquo;s degree in business or healthcare discipline (MBA, MHA, MHSA, MPH)</li><li>
5+ years of management experience delivering and managing consulting services using Lean Six Sigma or similar continuous improvement analytical tools/processes in a laboratory and/or healthcare setting.</li><li>
Black Belt, Master Black Belt, and/or Champion certification in Lean Six Sigma or other similar, advanced continuous improvement certification</li><li>
3+ years of commercial experience in a sales, service-oriented, or consulting environment</li><li>
Proficiency using Laboratory Information Systems (LIS) and Middleware; familiarity with Roche Infinity.</li><li>
Strong organization and analytical skills to uncover key technical, operational, and strategic issues.</li><li>
Ability to use analytical methods and applications to support consulting engagement conclusions and recommendations.</li><li>
Ability to help define and contribute to new business concepts with RDC&rsquo;s total solution, including creating and delivering professional services, and creating methods, and tools.</li><li>
Advanced verbal and written communication skills to influence customer decision-makers by articulating ideas and influencing others to adopt solutions. This includes the ability to credibly recommend changes to lab practices to improve waste, cost, quality, and turnaround times.</li><li>
Strong interpersonal skills to effectively lead, manage, and influence people at various organizational levels internally and within the customer site.</li><li>
General understanding of IVD Laboratory Solutions and their workflow/functioning; within the lab and at an institutional level.</li><li>
Familiarity with Roche and/or competitor Products</li></ul>
***This is a field-based role, the territory consists of multiple states in the West region including Utah, Colorado, Utah, Oregon, Washington and Northern California
Relocation benefits are not provided for this posting.
A company car is provided with this position.
 The expected salary range for this position based on the primary location of Indiana is a minimum range of 96,800.00 and maximum range of 179,800.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits<div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.</div>

Pavago

Job Title: Implementation Specialist
 Position Type: Full-Time, Remote
 Working Hours: U.S. client business hours (with flexibility for client onboarding sessions and project deadlines)
 
About the Role: 
Our client is seeking an Implementation Specialist to manage the onboarding and deployment of new clients. This role involves configuring systems, training users, and coordinating project timelines. The Implementation Specialist ensures that customers experience a smooth transition from sales to adoption, setting the foundation for long-term success and satisfaction.
 
Responsibilities:Client Onboarding & Kickoff: 
<ul>
<li>Lead client onboarding sessions, introducing workflows and timelines.</li>
<li>Gather client requirements and confirm scope of implementation.</li>
<li>Build strong client relationships from the start of engagement.</li>
</ul>
System Configuration: 
<ul>
<li>Configure accounts, permissions, and integrations (CRM, ERP, SaaS platforms, APIs).</li>
<li>Customize workflows, dashboards, and settings to match client use cases.</li>
<li>Test system functionality and troubleshoot issues before go-live.</li>
</ul>
Training & Enablement: 
<ul>
<li>Deliver training sessions via Zoom or in-person workshops.</li>
<li>Create user guides, video tutorials, and FAQs for ongoing support.</li>
<li>Ensure client users feel confident using the product.</li>
</ul>
Project Management: 
<ul>
<li>Maintain implementation project plans in Asana, Trello, or Monday.com.</li>
<li>Track milestones, dependencies, and deliverables against deadlines.</li>
<li>Provide regular status updates to clients and internal stakeholders.</li>
</ul>
Collaboration: 
<ul>
<li>Work closely with Sales for a smooth handoff of closed deals.</li>
<li>Partner with Customer Success Managers for post-implementation handoff.</li>
<li>Collaborate with Product/Engineering to flag bugs or feature requests.</li>
</ul>
Continuous Improvement: 
<ul>
<li>Document best practices for implementations.</li>
<li>Analyze onboarding performance (time-to-value, adoption rate).</li>
<li>Suggest improvements to processes and playbooks.</li>
</ul>
What Makes You a Perfect Fit: 
<ul>
<li>Strong communicator who can simplify technical concepts.</li>
<li>Highly organized project manager who thrives on deadlines.</li>
<li>Proactive problem solver with a customer-first mindset.</li>
<li>Comfortable working across technical and non-technical teams.</li>
</ul>
Required Experience & Skills (Minimum): 
<ul>
<li>2+ years in implementation, onboarding, or technical project management.</li>
<li>Familiarity with SaaS platforms, CRMs, or ERP systems.</li>
<li>Strong presentation and training skills.</li>
<li>Proficiency with project management tools (Asana, Trello, Monday.com, Jira).</li>
</ul>
Ideal Experience & Skills: 
<ul>
<li>Experience implementing SaaS solutions for SMB or enterprise clients.</li>
<li>Technical skills in APIs, SQL, or integrations.</li>
<li>Industry background in software, healthcare, finance, or professional services.</li>
<li>Certification in project management (PMP, CAPM, or Agile).</li>
</ul>
What Does a Typical Day Look Like?
 An Implementation Specialist’s day revolves around guiding new clients through the onboarding journey. You will:
 <ul>
<li>Kick off onboarding projects, confirming scope and timelines with clients.</li>
<li>Configure systems and integrations, testing to ensure smooth operation.</li>
<li>Deliver training sessions to client users and create follow-up resources.</li>
<li>Track progress in project management tools, ensuring deadlines are met.</li>
<li>Escalate technical issues to engineering while keeping the client informed.</li>
<li>End the day by updating reports on onboarding progress and preparing for the next client meeting.</li>
</ul>
In essence: you are the bridge between sales and customer success, ensuring clients achieve value quickly and confidently.
 
Key Metrics for Success (KPIs): 
<ul>
<li>Time-to-value (average days from sale to adoption).</li>
<li>% of implementations delivered on time and within scope.</li>
<li>Client satisfaction scores (CSAT/NPS) post-onboarding.</li>
<li>User adoption and training completion rates.</li>
<li>Smooth handoff to Customer Success teams.</li>
</ul>
Interview Process: 
<ul>
<li>Initial Phone Screen</li>
<li>Video Interview with Pavago Recruiter</li>
<li>Practical Task (e.g., build a mock implementation project plan or deliver a short training session)</li>
<li>Client Interview with Customer Success/Implementation Leadership</li>
<li>Offer & Background Verification</li>
</ul>

<div>
 
 WHAT IS BOX?
 
 
 
 Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
 
 
 By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It&rsquo;s the billions of files and information flowing across teams, departments, and key business processes every single day contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
 
 
 
 What You'll Do
 
 
 
 Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together.
 
 
 We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on who can advise them throughout the transformation.
 
 
 
 Who You Are
 
 
 
 You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed, and you are ready to join a strong team that's influencing the long-term success of the company.
 
 
 
 HERE'S THE FINE PRINT
 
 
 
 <ul>
 <li>
 You have 2+ years in software implementation or Consulting.
 </li>
 <li>
 You have at least 2+ years in SaaS industry
 </li>
 <li>
 You have led multiple complex projects or initiatives at once while still being laser-focused on detail.
 </li>
 <li>
 You are an excellent multi-tasker and thrive in a fast-paced, ever-changing environment.
 </li>
 <li>
 You are experienced in customer-facing presentations and have a consistent record of working with senior leaders.
 
 
 </li>
 </ul>
 
 NICE TO HAVE
 
 
 
 <ul>
 <li>
 Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls;
 </li>
 <li>
 Deep understanding of key industry processes such as loan origination, underwriting, claims management, policy servicing, customer onboarding, and regulatory reporting.
 </li>
 <li>
 Proven ability to design and implement solutions that integrate Box with core systems (e.g., Guidewire, Salesforce, nCino, Temenos) to streamline collaboration, document automation, and compliance.
 </li>
 <li>
 Hands-on experience applying AI or machine learning in financial services&mdash;such as intelligent document processing, risk insights, or workflow automation&mdash;to improve speed, accuracy, and decision-making.
 
 
 </li>
 </ul>
 Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
 
 
 At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
 
 
 
 EQUAL OPPORTUNITY
 
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and &lrm;&lrm;independence of people with disabilities and is committed to giving them the same &lrm;&lrm;opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
 
 
 Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
 
 
 Notice to applicants in Los Angeles Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
 
 
 Notice to applicants in San Francisco Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
 
 
 For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant &amp; Candidate Privacy Notice here.
 
 
 
 Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
 
 
 , check out our
 
 
 healthcare benefits
 
 
 and additional
 
 
 Box Benefits + Perks
 
 
 .
 
 
 
 
 In accordance with OFCCP compliance, here is the Pay Transparency Provision.
 
 
 
 United States Pay Range
 
 
 $89,000 - $111,500 USD
</div>

Associate Implementation Consultant

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