implementation consultant

Octave

<div>
 Job Location (Short): Doha, Qatar
 
 
 Workplace Type: Hybrid
 
 
 Req Id: 655
 
 
 
 Responsibilities
 
 
 
 
 Octave
 
 is seeking an Implementation Consultant.
 
 
 In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client&rsquo;s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently. Qualified Individuals will work closely with senior consultants in requirements gathering, application configuration, and application testing and training for our software.
 
 
 <ul>
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 Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
 </li>
 <li>
 Tests and troubleshoots functionality of installed systems.
 </li>
 <li>
 Identifies and documents technical issues to be escalated to product and system integration teams for resolution.
 </li>
 <li>
 Provides feedback based on client experiences to product and professional services teams for product and process improvements.
 </li>
 <li>
 May work directly with clients on-site or provide project support remotely.
 </li>
 <li>
 Identify and redirect non-support items to the relevant department.
 </li>
 <li>
 Assist and train less experienced peers.
 </li>
 <li>
 Triage new and existing support items.
 </li>
 <li>
 Maintaining adherence to customer service level objectives and details / terms of client support contracts.
 </li>
 <li>
 Interfacing with the end users of the software, and with the partners who are reselling or configuring the software, for requirements gathering, training, technical support, feedback etc.
 </li>
 <li>
 May act as the technical lead on project implementations providing technical direction and guidance to the team.
 </li>
 <li>
 Identifies additional product/services opportunities in customer organization that can be delivered.
 </li>
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 Engineers must be prepared to visit customer plant locations during project execution. These site locations may be both within and outside of Qatar.
 
 
 </li>
 </ul>
 
 Education / Qualifications
 
 
 
 Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and industry experience
 
 
 
 About Octave
 
 
 
 Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle &mdash; Design, Build, Operate and Protect &mdash; where performance, safety, and reliability are non-negotiable and failure is not an option.
 
 
 Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
 
 
 Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
 
 
 
 Why work for Octave?
 
 
 
 All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
 
 
 
 Everyone is welcome
 
 
 
 At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
 
 
 Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
 
 
</div>

Implementation Consultant

BPO PLUS

Oracle CX Senior ConsultantLocation: QatarJob SummaryWe are seeking an experienced Oracle CX Senior Consultant to join our growing Oracle practice. The successful candidate will lead end-to-end Oracle Customer Experience (CX) implementations, working closely with enterprise and government clients to design, configure, and deploy scalable Oracle CX solutions.This is a client-facing role requiring strong consulting, solution design, and stakeholder management skills.Key Responsibilities<ul><li>Lead full-cycle Oracle CX implementations across Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity.</li><li>Gather business requirements and conduct client workshops.</li><li>Design, configure, and deploy Oracle CX solutions aligned with business objectives.</li><li>Develop functional specifications, solution designs, and integration requirements.</li><li>Manage project deliverables, timelines, and stakeholder expectations.</li><li>Support integrations using Oracle Integration Cloud (OIC).</li><li>Lead testing, training, go-live, and post-implementation support activities.</li><li>Provide strategic advisory services to clients on Oracle CX best practices.</li><li>Support pre-sales activities, proposals, and solution demonstrations.</li></ul>Required Qualifications Experience<ul><li>10+ years of Oracle CX implementation experience.</li><li>Proven experience delivering end-to-end Oracle CX projects.</li><li>Experience implementing at least four of the following:</li><li>Sales Cloud</li><li>Service Cloud</li><li>Marketing Cloud (Eloqua/Responsys)</li><li>CPQ</li><li>CX Unity / Customer Data Platform</li><li>Consulting or system integrator experience preferred.</li></ul>Technical Skills<ul><li>Oracle Sales Cloud configuration and implementation.</li><li>Oracle Service Cloud case management and customer service solutions.</li><li>Oracle Marketing Cloud (Eloqua and/or Responsys).</li><li>Oracle CPQ implementation, scripting, and customization.</li><li>Oracle Integration Cloud (OIC).</li><li>Data migration, REST APIs, and integration design.</li></ul>CertificationsMandatory:<ul><li>Oracle Cloud CX Sales Implementation Professional Certification.</li></ul>Preferred:<ul><li>Oracle Service Cloud Certification.</li><li>Oracle CPQ Certification.</li><li>Oracle Marketing Cloud Certification.</li><li>Oracle CX Unity Certification.</li></ul>Preferred Qualifications<ul><li>Experience with Oracle Commerce Cloud.</li><li>Experience with Oracle Field Service Cloud.</li><li>Knowledge of Oracle Analytics Cloud (OAC).</li><li>Agile/Scrum project delivery experience.</li><li>Government or Financial Services industry experience.</li></ul>Skills &amp; Competencies<ul><li>Strong client-facing and consulting skills.</li><li>Excellent communication and presentation abilities.</li><li>Problem-solving and analytical thinking.</li><li>Ability to manage multiple projects and stakeholders.</li><li>Leadership and mentoring capabilities.</li></ul>Apply NowIf you are passionate about Oracle CX solutions and have a proven track record of delivering successful enterprise implementations, we would love to hear from you.Work Location: In person

Oracle CX Senior Consultant

<div><h2 class="jobSectionHeader">About Sol</h2>
Sol is an agentic HR system built for how work is changing. We're replacing the traditional HRIS with an AI-native foundation. We are built for change, designed to scale, and reimagined with AI from the ground up, so HR leaders get a clear view of their workforce instead of a system everyone works around.
Sol was founded by leaders who spent decades building the modern HR category, and is backed by Sutter Hill Ventures and NEA. Our first customers go live in early 2027 and we need you to make them wildly successful.<h2 class="jobSectionHeader">
The Role</h2>
At Sol, implementation is not a services layer, it's a core product capability.
We're hiring an Product Architect, Implementations to help us redesign how complex HR systems are deployed, configured, and migrated. The right person for this role has done enough implementations to love the craft and be frustrated by the process. They know what breaks, they know why it keeps breaking, and they want to be the person who finally fixes it at the platform level.
This person brings deep, hands-on HRIS implementation experience and uses it to design and spec the tooling that will power AI-native implementations &mdash; turning messy, bespoke customer complexity into durable platform capability.
You will sit at the intersection of customer, product, and engineering. The implementation work you do with early customers isn't just delivery &mdash; it's product research. Every configuration decision, every migration edge case, every workaround a customer needed in their last system is signal for what Sol should be able to handle natively.<h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Act as Sol's internal expert on modern HRIS implementations &mdash; the person who has seen enough real-world complexity to know what actually breaks</li><li>
Redesign implementation for an AI-native world: design and spec tooling that enables automation, intelligent migration, and dramatically reduced manual effort</li><li>
Write implementation product specs that translate real customer complexity into platform requirements engineering can build against</li><li>
Partner with engineering to build implementation tooling &mdash; you're not handing off requirements, you're co-building</li><li>
Work directly with early customers to validate that Sol's implementation tooling holds up against real-world variation</li><li>
Roll up your sleeves to support hands-on implementations while product capabilities mature &mdash; and bring back what you learn</li></ul><h2 class="jobSectionHeader">
What We're Looking For</h2><ul><li>
You've led or been deeply hands-on in multiple HRIS implementations &mdash; not one, not inherited, multiple &mdash; and you've lived with what breaks</li><li>
You've worked either as a consultant across multiple customers and industries, or in-house across multiple companies or meaningfully complex environments</li><li>
You've navigated mid-market to enterprise complexity: 200&ndash;2,000+ FTE, global, multiple worker types, nuanced policy variation</li><li>
You've implemented platforms like Workday, HiBob, Dayforce, SAP, Oracle&mdash; you know the configuration surface area
</li><li>You can design and spec implementation: you write structured product specs, not just requirements docs, and you think systemically about what belongs in configuration vs. code</li><li>
You're comfortable being customer-facing and operating in early-stage ambiguity &mdash; you don't need a defined playbook, you're here to build one</li><li>
You engage with technical conversations about architecture and data modeling rather than routing around them</li></ul>
Bonus if you have:<ul><li>
Experience with data and config extraction or migration from legacy systems (ETL)</li><li>
Prior product management experience</li><li>
A technical background that helps you reason about configuration vs. hard-coded software boundaries</li></ul><h2 class="jobSectionHeader">
Why Now</h2>
Most HRIS implementations take months, require armies of consultants, and still produce systems that need workarounds on day one. That's not a services problem &mdash; it's a product problem, and it's never been solved because no one has built implementation capability into the platform itself.
Sol is building that from scratch, and this role exists to make sure we get it right. You'd join early enough that the implementation tooling, the migration infrastructure, and the spec for what &quot;done&quot; looks like are yours to define &mdash; informed by real customer complexity, not theoretical requirements. Few roles offer this combination of deep domain work and genuine product influence.
Sol is an equal opportunity employer. We don't discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We're committed to building an inclusive workplace and providing reasonable accommodations to qualified individuals with disabilities.</div>

Product Architect, Implementation

Muller's Solutions

<div>M&uuml;ller's Solutions is seeking a dedicated SAP Ariba Consultant exclusively for Saudi nationals to join our team. The successful candidate will be responsible for implementing and supporting SAP Ariba solutions tailored to procurement and supply chain processes. This role involves collaborating closely with clients to optimize their procurement operations using SAP Ariba's capabilities.
Key Responsibilities:<ul><li>
Provide L2/L3 support for SAP Ariba modules in production, including incident, service request, and problem management via ticketing tools.</li><li>
Analyze and resolve issues in Ariba Commerce Automation, Sourcing, Contracts, and Supplier Lifecycle &amp; Performance.</li><li>
Monitor system performance to ensure high availability and stability; support SAP ERP/S/4HANA integrations via CIG.</li><li>
Perform root cause analysis and implement preventive measures.</li><li>
Support master data management and assist users with training, troubleshooting, and process guidance.</li><li>
Manage change requests, ensure SLA/KPI compliance, and maintain documentation including knowledge base and SOPs.</li></ul> 

Requirements 
Required Skills &amp; Qualifications
Bachelor&rsquo;s degree in IT, Business, or a closely related field that provides a solid foundation in information technology and business processes.
3&ndash;8+ years of hands-on experience with SAP Ariba, including support and implementation, demonstrating strong knowledge of Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes.<ul><li>
Proficient in SAP Ariba modules: Buying &amp; Invoicing, Sourcing/Contracts, and Ariba Network.</li><li>
Experience with SAP integration technologies like Cloud Integration Gateway (CIG), IDoc interfaces, and APIs.</li><li>
Familiar with ticketing tools such as ServiceNow and Jira for incident management.</li><li>
Understanding of SLAs, incident prioritization, and support processes.</li><li>
Strong analytical and problem-solving skills for timely issue resolution.</li></ul>
Preferred Qualifications:<ul><li>
Experience with SAP S/4HANA integration and SAP ERP systems.</li><li>
SAP Ariba certification is highly preferred.</li><li>
Experience in Application Management Services (AMS) or support projects.</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

SAP Ariba Consultant (Saudi National Only)

Sikich

<div></div><div>NetSuite Senior Financials Consultant (US - Remote)<div></div> 
WHAT TO EXPECT WHEN YOU JOIN SIKICH<div> 
</div>Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through different perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth &ndash; for our clients, for ourselves and for our communities.
The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice.<div>
Do you want to work with other skilled practitioners and serve clients in a way that makes a difference? Are you seeking a supportive environment backed by a deep and extensive set of skillsets? Are you ready to make an impact and be acknowledged for your contributions? If you answered yes to these questions, we see a mutually beneficial and gratifying relationship on the horizon!</div><div></div><div> 
Are you ready to grow with us?</div><div></div> 
POSITION SUMMARY<div></div> 
Sikich is seeking a NetSuite Senior Financial Implementation Consultant with a strong background in finance, accounting, and technology. In this role, you will partner with clients to lead and support the implementation of NetSuite ERP solutions, helping them streamline financial operations, improve business processes, and achieve successful project outcomes.<div></div> 
What will you do in this role?<ul><li>
Lead and support full lifecycle implementations of core and advanced NetSuite solutions, including relevant add-on products.</li><li>
Provide post-implementation support, including troubleshooting, user guidance, and training to promote adoption and long-term success.</li><li>
Apply and champion the Sikich Project Implementation Methodology to deliver consistent, high-quality client outcomes.</li><li>
Obtain and maintain relevant NetSuite certifications to support continued professional growth and delivery excellence.</li></ul><div></div> 
What do you need to succeed in this role<ul><li>
3+ years of full lifecycle NetSuite implementation experience.</li><li>
6+ years of ERP implementation, financial systems, or accounting experience</li><li>
Bachelor&rsquo;s degree in Accounting, Finance, or a related field</li><li>
Strong accounting or financial systems background required</li><li>
Previous biotech or public accounting experience is a plus</li><li>
Hands-on experience with NetSuite accounting modules and OneWorld is required<ul><li>
Intercompany and Taxation experience included</li></ul></li><li>
Demonstrated experience implementing NetSuite Record-to-Report and Procure-to-Pay business process flows.</li><li>
Experience configuring NetSuite Electronic Bank Payments module (including SFTP and ABSI SuiteApps) and other third-party payment applications is required.</li><li>
Experience implementing NetSuite Fixed Assets, amortization and allocation processes, and Revenue Recognition is required.</li><li>
Extensive experience configuring and supporting NetSuite workflows using SuiteFlow is required. Hands-on experience with Multi-Book and SuiteBilling is a plus.</li><li>
Excellent client relationship, organizational, and prioritization skills.</li><li>
Prior consulting experience is strongly preferred.</li><li>
NetSuite certifications are a plus.</li></ul><div></div><div> 
In compliance with this state&rsquo;s pay transparency laws, the midpoint of the salary range for this role is $140,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.</div><div></div><div> 
In addition, specific skills/experience required are as follows:</div><div></div><ul><li> 
Servant Leader &ndash; You are hyper focused on engaging employees, fostering their development, and building a positive culture.</li><li>
Solutions Focused &ndash; You see opportunities in every business problem and can develop, articulate, and implement solutions.</li><li>
Collaboration &ndash; You are a relationship builder across all levels of the organization and across all business units.</li><li>
Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.</li><li>
Impact &amp; Influence Thinking &ndash; You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.</li></ul> 
ABOUT SIKICH
Sikich offers the public and private sectors a varied platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams, and communities accelerate success.<div></div> 
SIKICH TOTAL REWARDS
Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members&rsquo; health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.<div></div><div> 
Some examples of our many benefits:</div> 
<div></div><ul><li>
Sikich maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Sikich, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.</li><li>
Sikich will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
</li><li>Sikich offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.</li></ul> 
We also offer:<ul><li>
Flexible work arrangements</li><li>
Health, dental, vision, life, and accident/death/disability insurance options</li><li>
HSA employer contribution</li><li>
Nine (9) paid holidays annually.</li><li>
A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.</li><li>
401(k) with employer contributions</li><li>
CPA bonus with four (4) paid exam days &amp; four (4) paid study days.</li><li>
Tuition reimbursement</li><li>
Generous employee referral bonus program</li><li>
Client referral bonus program</li><li>
Pet insurance</li><li>
FORCE &ndash; Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.</li></ul> 
Want to learn more? Visit our Careers website or Glassdoor profile.
Sikich is an Equal Opportunity Employer M/F/D/V<div></div><div> 
</div><div>Sikich practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients. Sikich CPA LLC has a contractual arrangement with Sikich LLC under which Sikich LLC supports Sikich CPA LLC&rsquo;s performance of its professional services. Sikich LLC and its subsidiaries are not licensed CPA firms.</div><div> 
</div><div>&ldquo;Sikich&rdquo; is the brand name under which Sikich CPA LLC and Sikich LLC provide professional services. The entities under the Sikich brand are independently owned and are not liable for the services provided by any other entity providing services under the Sikich brand. The use of the terms &ldquo;our company&rdquo;, &ldquo;we&rdquo; and &ldquo;us&rdquo; and other similar terms denote the alternative practice structure of Sikich CPA LLC and Sikich LLC.</div></div>

Senior NetSuite Financial Consultant

700apps

<div>
 
 Job Summary
 
 
 
 We are seeking a seasoned Oracle Fusion HCM Senior Consultant to lead and deliver complex Oracle Fusion HCM implementation and optimization projects. The ideal candidate will combine deep functional knowledge with hands-on technical expertise to design, configure, and optimize human capital management processes, improve HR operations, and drive successful client outcomes. This role requires strong collaboration with clients, cross-functional teams, and stakeholders to translate business needs into scalable HR solutions within Oracle Fusion HCM.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Lead end-to-end Oracle Fusion HCM implementation and upgrade projects, including scoping, requirements gathering, solution design, configuration, testing, and deployment.
 </li>
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 Analyze business processes and provide best-practice recommendations to optimize HCM workflows, data management, security, and reporting.
 </li>
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 Configure Oracle Fusion HCM modules (Core HR, Benefits, Absence, Talent, Payroll where applicable) to meet client requirements.
 </li>
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 Collaborate with functional and technical teams to develop integration approaches (HCM extracts, ADP/Payroll interfaces, OTBI reports, BI Publisher) and ensure data quality and integrity.
 </li>
 <li>
 Lead client workshops, present findings, and provide clear project documentation, status updates, and risk mitigation strategies.
 </li>
 <li>
 Mentor junior consultants, support sales pursuits with RFPs and demos, and contribute to reusable accelerators and methodology.
 </li>
 <li>
 Ensure solutions align with security, compliance, and data privacy standards and industry regulations.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 7+years of experience in Oracle Fusion HCM
 </li>
 <li>
 Proven track record delivering large-scale Oracle Fusion HCM implementations and upgrades
 </li>
 <li>
 Strong knowledge of HCM business processes, data models, security, and reporting capabilities
 </li>
 <li>
 Experience with system integration, data migration, and testing strategies
 </li>
 <li>
 Excellent stakeholder management and communication skills, with the ability to translate business needs into technical solutions
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Oracle Fusion HCM certifications or related ERP certifications
 </li>
 <li>
 Experience with OTBI, BI Publisher, and integration tools (e.g., Oracle Integration Cloud, SOA/ADF)
 </li>
 <li>
 HR domain experience across multiple industries (e.g., manufacturing, services, financial services)
 </li>
 <li>
 Project management skills and the ability to work in a multi-client, consulting environment
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Deep functional and technical understanding of Oracle Fusion HCM architecture and data model
 </li>
 <li>
 Strong analytical and problem-solving skills with attention to detail
 </li>
 <li>
 Excellent presentation, facilitation, and client-facing communication
 </li>
 <li>
 Ability to work in cross-functional teams and to manage multiple priorities
 </li>
 <li>
 Adaptability to evolving requirements and fast-paced project environments
 
 
 </li>
 </ul>
 
 Education and Certifications
 
 
 
 Degree in Human Resources, Information Systems, Computer Science, or a related field. Relevant Oracle certifications preferred.
</div>

Oracle Fusion HCM Senior Consultant

monday.com

<div>At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we&rsquo;re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and &ldquo;failing forward&rdquo; together in this dynamic environment.
Please note this is a hybrid role in our New York City office.
About the role:
As a Technical CSM, you&rsquo;ll go beyond just managing accounts, and become the architect of digital evolution. You will bridge the gap between business goals and technical execution, acting as a strategic consultant for our most ambitious B2B clients. Your core mission is to move customers beyond &quot;tool adoption&quot; and into &quot;business transformation&quot; by consulting on how to power mission critical workflows with monday.com&rsquo;s AI platform.<ul><li>
Champion AI-Led Transformation: Act as the primary advisor on how clients can leverage our AI suite to automate manual workflows, generate insights, and scale their internal operations.</li><li>
AI Consulting: Develop a deep sense of client trust and problem-solving first through technical aptitude and thorough, in-and-out knowledge of monday&rsquo;s platform, reducing the barrier and uncertainty about how AI can exponentially improve the client&rsquo;s ability to achieve their designated outcomes.</li><li>
Strategic Architecture: Empower customers to connect complex business challenges with sophisticated, automated solutions within the platform.</li><li>
Drive Organizational Change: Navigate client organizations to uncover high-impact opportunities for digital transformation and AI adoption.</li><li>
Data-Driven Growth: Leverage behavioral data and product usage insights to develop communication strategies that drive expansion and technical maturity at scale.</li><li>
High-Level Technical Enablement: Lead deep-dive consultations and technical workshops that move beyond &quot;how-to&quot; and focus on &quot;how-to-scale.&quot;</li><li>
Voice of the Future: Represent the technical voice of the customer to our Product and Engineering teams, influencing the roadmap for AI and integration features.</li><li>
Cross-Functional Partnership: Collaborate with Consulting and Product teams to identify upsell and expansion opportunities rooted in technical solutioning.</li></ul>
Requirements:<ul><li>
5+ years of experience in B2B SaaS Customer Success, Technical Account Management, or Implementation Consulting.</li><li>
Technical Literacy: You understand how APIs work, how data flows between systems, and how to troubleshoot integration logic.</li><li>
AI Curiosity: A deep interest in the generative AI landscape and a proven ability to translate AI capabilities into tangible business value.</li><li>
Change Management DNA: Experience guiding large organizations through software transitions or process overhauls (Transformation Management).</li><li>
Executive Presence: Superb communication skills with the ability to establish technical credibility with stakeholders and C-suite executives.</li><li>
Analytical Mindset: You enjoy using data to segment business books and identify the next &quot;big win&quot; for your clients.</li><li>
Adaptability: A positive, high-energy attitude with the ability to thrive in a fast-paced, evolving technical environment.</li><li>
Bonus: Prior experience in strategy consulting or a background in business process mapping.</li></ul>
What monday.com can offer you:<ul><li>
Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program</li><li>
A team that values transparency and collaboration while having fun while we work</li><li>
Monthly stipends for food, wellness, and commuter/remote work</li><li>
Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops</li><li>
Award winning work environment - named a &quot;Best Place to Work&quot; by Built In as well as &quot;Great Place To Work&quot; certified.</li><li>
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding</li><li>
A global work environment with employees in New York, Tel Aviv, London, Sydney, S&atilde;o Paulo, Tokyo, and more</li></ul>
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
For New York City-based hires only: compensation is structured as approximately 80% base salary and 20% variable on-target earnings (OTE). The base salary range for this position is: $132,000 &ndash; $168,000, with additional OTE potential of $166,000 &ndash; $210,000. OTE earnings are tied to individual performance pursuant to company policy. This role may also be eligible for equity awards, giving you the opportunity to share in the company&rsquo;s long-term success. All compensation is subject to standard payroll taxes and withholdings.
Compensation Range: $132K - $168K</div>

Senior Customer Success Manager

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