implementation manager

Ericsson

<div><div><div><div><h2 class="jobSectionHeader"><b>Join our Team</b></h2>
</div><div><p><b>
About this opportunity</b><br>
We are looking for an Implementation Manager to lead customer interfacing and delivery coordination during Radio Access Network (RAN) swap and rollout activities. In this role, you will act as the primary link between the customer, field teams, and internal stakeholders, ensuring smooth migration, integration, and stabilization of network elements while maintaining service quality and delivery timelines.<br>
You will play a key role in supporting network transformation activities, providing technical guidance, coordinating troubleshooting, and ensuring successful implementation aligned with project and operational requirements.</p><p></p><div><b><br>
What you will do</b><br>
<ul><li>Act as the primary customer interface during RAN swap and rollout activities, ensuring clear communication and timely issue resolution</li><li>Coordinate migration and integration of network elements while ensuring service continuity</li><li>Provide remote software and hardware support for contracted sites after swap to ensure stability and performance</li><li>Lead and coordinate migration of external alarms from legacy vendors to Ericsson systems</li><li>Perform network analysis to identify issues and coordinate troubleshooting with operations and field teams</li><li>Create, review, and execute implementation and acceptance test cases</li><li>Organize and supervise field troubleshooting activities to validate performance and service readiness</li><li>Provide technical recommendations and best practices to support smooth network operations</li><li>Coordinate with internal stakeholders to ensure delivery quality, timelines, and customer satisfaction</li></ul></div><p></p><div><b><br>
The skills you bring</b><br>
<ul><li>Bachelor&rsquo;s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field</li><li>5&ndash;7 years of experience in mobile networks, preferably in RAN swap, rollout, or integration projects</li><li>Strong understanding of RAN technologies and multi-vendor network environments</li><li>Hands-on experience in network troubleshooting, analysis tools, and operational processes</li><li>Knowledge of vendor platforms including Ericsson is an advantage</li><li>Strong customer-facing communication and stakeholder management skills</li><li>Ability to manage multiple priorities and work effectively under pressure</li><li>Financial awareness and basic negotiation understanding is a plus</li></ul></div></div></div></div><p></p><p><b><br>
Why join Ericsson?</b>At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>
<br>
<b>What happens once you apply?</b>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><p></p><p><b><br>
Primary country and city:</b> Pakistan (PK) || Islamabad</p><p><b>
Req ID:</b> 781202</p></div><p></p>

Implementation Manager

Datavault AI

<div><p><b>About Us</b></p><p>
Datavault AI, along with its event-technology subsidiary Event Citadel (formerly CompuSystems), operates across a diverse portfolio of technology and service divisions.</p><p>
Datavault AI Inc. delivers high-performance computing software, Web 3.0 data-management solutions, and advanced audio technologies to a broad range of industries.</p><p>
Event Citadel (formerly CompuSystems), founded in 1976, is a trusted provider of end-to-end event technology solutions, offering registration, ticketing, lead retrieval, and attendee-engagement services for events of all sizes across trade, association, corporate, and government markets.</p><p><b>
Job Description</b></p><p>
We are seeking a Customer Implementation Manager to own the post-sale implementation/onboarding experience and ensure customers successfully adopt and realize value from our solutions. This role serves as a critical bridge between sales and customer support and sits at the intersection of delivery, enablement, and customer experience&mdash;serving as a strategic partner to clients from contract signature through go-live and early value realization.</p><p>
You will lead implementations, coordinate cross-functional resources, and empower customer teams through training, documentation, and ongoing enablement. The ideal candidate is highly organized, customer-obsessed, and thrives in translating technical solutions into real-world outcomes.</p><p><b>
Key Responsibilities</b></p><p>
Customer Implementation &amp; Delivery</p><ul><li>
Own end-to-end customer implementations from kickoff through go-live and stabilization. Ensure delivery on time, within scope, and aligned to customer success criteria.</li><li>
Develop and manage project plans, timelines, milestones, risks, and dependencies.</li><li>
Act as the primary point of contact during implementation, ensuring clear communication and accountability.</li><li>
Partner with Product, Engineering, Sales, and Support to resolve implementation challenges and drive successful outcomes.</li></ul><p>
Customer Enablement &amp; Adoption</p><ul><li>
Design and deliver customer onboarding programs tailored to client goals, maturity, and use cases.</li><li>
Lead enablement activities including training sessions, workshops, demos, and best-practice guidance.</li><li>
Develop and maintain enablement assets such as playbooks, onboarding guides, FAQs, and training materials.</li><li>
Ensure customers understand product capabilities, workflows, and value drivers to accelerate adoption.</li><li>
Identify adoption gaps and proactively recommend enablement strategies to drive usage and outcomes.</li></ul><p>
Stakeholder &amp; Relationship Management</p><ul><li>
Build trusted relationships with customer stakeholders, including technical and business users.</li><li>
Translate customer business objectives into implementation and enablement plans.</li><li>
Set clear expectations, manage change, and handle escalations with professionalism and empathy.</li><li>
Partner closely with Customer Success Managers to ensure a smooth transition post-implementation.</li></ul><p>
Process Improvement &amp; Feedback Loop</p><ul><li>
Continuously refine implementation and enablement processes to improve efficiency and scalability.</li><li>
Capture customer feedback and implementation learnings to inform product enhancements and roadmap priorities.</li><li>
Contribute to standardization of onboarding and enablement methodologies across customer segments.</li></ul><p><b>
Qualifications</b></p><ul><li>
5&ndash;7+ years&rsquo; experience in post-sales implementations, client enablement, customer onboarding, technical support, solutions consulting, or sales enablement.</li><li>
Proven and specific experience working with a combination of analytics, data, or cloud-based platforms, High Performance Computing (HPC), Blockchain, SaaS and/or Web 3.0 technology platforms.</li><li>
Strong project management skills with the ability to juggle multiple customers and timelines simultaneously.</li><li>
Excellent communication and presentation skills, with comfort engaging both technical and non-technical audiences.</li><li>
Customer-first mindset with a strong bias toward action and problem-solving.</li><li>
Experience with enterprise or mid-market B2B customers.</li><li>
Experience creating training programs or enablement content.</li></ul><p><b>
 </b><b>What We Offer</b></p><ul><li>
Competitive salary and benefits package.</li><li>
A fast-paced, high-impact work environment.</li><li>
Opportunity to work closely with executive leadership.</li><li>
The chance to work with cutting-edge technologies and make a significant impact.</li><li>
A culture of innovation, ownership, and growth.</li></ul></div>

Customer Implementation Manager

ElMehy Engineering Company

<p>Role Purpose</p><p>The Agile Implementation Project Manager is responsible for end-to-end ownership of customer projects after sales closure. The role ensures that delivery-only and delivery-with-installation projects are executed efficiently, on time, and with a consistent customer experience.</p><p>Key Objectives</p><p>- Ensure smooth handover from Sales to Execution</p><p>- Act as the single customer focal point during implementation</p><p>- Deliver projects within agreed timelines and scope</p><p>- Reduce post-sale escalations and execution risks</p><p>- Free Sales teams from operational responsibilities</p><p>Key Responsibilities</p><p>- Receive and validate formal handover from Sales using approved handover checklist</p><p>- Confirm project scope (delivery-only or delivery + installation)</p><p>- Develop and manage project execution timelines</p><p>- Coordinate logistics, installation, lab, and vendor activities</p><p>- Serve as the primary communication interface with the customer during implementation</p><p>- Monitor milestones, dependencies, and risks</p><p>- Proactively escalate issues to prevent delays</p><p>- Ensure customer acceptance and sign-off upon completion</p><p>- Coordinate transition to warranty, service, or support teams</p><p>- Update project status in ERP or project tracking tools</p><p>Job Types: Part-time, Temporary<br/>Contract length: 6 months</p>

Agile Implementation Project Manager

FiveRivers Technologies

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/26/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>6-9 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div>The Data Integration team at <b>Fiverivers Technologies</b> is responsible for integrating customer data with the cloud solution. Implementation Engineers help our new customers ensure we are getting high quality and current data from the source systems, and that this data is reliably uploaded to the cloud in a uniform format that can be consumed by the analytics and reporting engines. This role is essential in helping our customers quickly and successfully utilize our cloud-based Supply Chain Analytics solution to drive results for their businesses. The ideal candidate would possess several skill sets including proficiency with data technologies and implementation practices, passion for data analytics, and excellent communication skills. You will be working alongside customer IT staff and business analysts to retrieve customer data and understand the customer&rsquo;s data structures and semantics. You will use your data analytics and implementation capabilities to transform the data and upload it to the cloud solution.</div><div></div><div><br>
You will be working with the Customer Success team to ensure that the data is of the highest possible quality, and with the Engineering team to integrate into the data pipeline. This is a fantastic role for a data geek with awesome skills for someone that wants to jump into an extremely fast-cycle deployment world. Your energy and enthusiasm to work and grow alongside our high-trajectory team are essential</div><div></div><div><b><br>
Responsibilities</b><br>
</div><ul><li>
Perform initial data integration with new customers using proprietary extraction and transformation tools<br>
</li><li>
Act as the primary technical point of contact and trusted advisor for customers during implementation<br>
</li><li>
Document and implement customer data mapping requirements and resolve mapping changes, consulting additional internal resources as needed<br>
</li><li>
Manage multiple implementation projects simultaneous while delivering</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
The ideal candidate will have enterprise implementation experience.<br>
</li><li>
Ability to learn systems and business processes quickly<br>
</li><li>
Great communication skills<br>
</li><li>
Project management experience<br>
</li><li>
Comfortable with SQL - approximately intermediate level<br>
</li><li>
Ability to work well with customers</li></ul><div></div><div><b><br>
Nice to Have</b><br>
</div><ul><li>
Experience working with ERP systems and other business systems<br>
</li><li>
Good understanding of supply chain/manufacturing processes<br>
</li><li>
Experience with data pipeline engineering</li></ul></div></div></div><p></p>

Implementation Engineering Manager

Vodafone

<div><ul><li><p>Managing Network design team, design reviews and approvals up to project delivery and contract closure, CAPEX &amp; OPEX Budget Forecast &amp; Tracking and Tracking &amp; provide solutions to optimize different resources utilization.
</p></li><li><p>Accountable for the efficient (outsourced) deployment of the end-to-end Fixed Network (technically and organisationally) and for the operational set-up, including systems, tools, processes, and procedures to run fixed and converged service propositions.
</p></li><li><p>Lead and manage vendors/sub-contractors, resources assignments, tracking vendor performance against contracted SoW,
</p></li><li><p>Lead and ensure to highlight risks and resolve conflicts to ensure smooth delivery of the projects on time
</p></li><li><p>Aggressive deployment schedules, KPI implementation and monitoring, tracking of equipment used by vendors and Manages ROW and buildings access permit acquisition
</p></li><li><p>Training of vendor resources /teams
</p></li><li><p>Ensure all fibre network HLD/LLD documents are accurately updated and operationalized to include route as builds and GIS &amp; CAD data files
</p></li><li><p>Work with supply chain to prepare RFPs, Bill of Materials for new Fibre projects. Provide periodic i.e., weekly project status reports highlighting (financials, schedules, Risks &amp; Mitigations)
</p></li><li><p>Provide deployment construction consulting services for the Optical Data Network (Manholes, splitters, ducts, sub-ducts, cables, ODFs, FTBs , and racks).
 </p></li><li><p>Introduce new products and technologies in order to reduce the deployment cost and increase the delivery time. And work closely and support different internal VF teams and coordinate with external partners or Gov. entities in scope of goal directed multi-party stakeholder management.
</p></li><li><p>Perform any additional project, task or activities assigned/delegated by the Line Manager.</p></li></ul></div>
<br><div><ul><li>Bachelor&rsquo;s degree in construction management/ civil engineering/ electrical engineering
</li><li>10 years relevant professional experience in fibre optic network construction, outside plant, telecommunications architecture, and optical transport equipment, preferably in telecommunication sector.
</li><li>A proven record of Datacenter and fibre build projects and knowledge of international industry standards, building codes and safety standards is necessary and particularly for Local Qatari standards is an advantage.
</li><li>Familiar with different Fixed technologies &amp; Transmission network architectures with proven organisational skills and ability to manage a team through plans for meeting tight deadlines.
</li><li><div>Budget Planning and Project Management
</div></li><li><div>Construction management
</div></li><li><div>Negotiation skills and the ability to provide solutions to problems under pressure
</div></li><li><div>Leadership and team management</div></li></ul></div><p></p>

Fixed Implementation Senior Manager

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Managing Network design team, design reviews and approvals up to project delivery and contract closure, CAPEX &amp; OPEX Budget Forecast &amp; Tracking and Tracking &amp; provide solutions to optimize different resources utilization.
  </li>
  <li>
   Accountable for the efficient (outsourced) deployment of the end-to-end Fixed Network (technically and organisationally) and for the operational set-up, including systems, tools, processes, and procedures to run fixed and converged service propositions.
  </li>
  <li>
   Lead and manage vendors/sub-contractors, resources assignments, tracking vendor performance against contracted SoW,
  </li>
  <li>
   Lead and ensure to highlight risks and resolve conflicts to ensure smooth delivery of the projects on time
  </li>
  <li>
   Aggressive deployment schedules, KPI implementation and monitoring, tracking of equipment used by vendors and Manages ROW and buildings access permit acquisition
  </li>
  <li>
   Training of vendor resources /teams
  </li>
  <li>
   Ensure all fibre network HLD/LLD documents are accurately updated and operationalized to include route as builds and GIS &amp; CAD data files
  </li>
  <li>
   Work with supply chain to prepare RFPs, Bill of Materials for new Fibre projects. Provide periodic i.e., weekly project status reports highlighting (financials, schedules, Risks &amp; Mitigations)
  </li>
  <li>
   Provide deployment construction consulting services for the Optical Data Network (Manholes, splitters, ducts, sub-ducts, cables, ODFs, FTBs , and racks).
  </li>
  <li>
   Introduce new products and technologies in order to reduce the deployment cost and increase the delivery time. And work closely and support different internal VF teams and coordinate with external partners or Gov. entities in scope of goal directed multi-party stakeholder management.
  </li>
  <li>
   Perform any additional project, task or activities assigned/delegated by the Line Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in construction management/ civil engineering/ electrical engineering
  </li>
  <li>
   10 years relevant professional experience in fibre optic network construction, outside plant, telecommunications architecture, and optical transport equipment, preferably in telecommunication sector.
  </li>
  <li>
   A proven record of Datacenter and fibre build projects and knowledge of international industry standards, building codes and safety standards is necessary and particularly for Local Qatari standards is an advantage.
  </li>
  <li>
   Familiar with different Fixed technologies &amp; Transmission network architectures with proven organisational skills and ability to manage a team through plans for meeting tight deadlines.
  </li>
  <li>
   Budget Planning and Project Management
  </li>
  <li>
   Construction management
  </li>
  <li>
   Negotiation skills and the ability to provide solutions to problems under pressure
  </li>
  <li>
   Leadership and team management
  </li>
 </ul>
</div>


American Express Global Business Travel

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
<br><br>
What You’ll Do
<br><br>
The Customer Coordination Manager (CCM) reports to the Unit Leader within S.I.D. business unit. The CCM takes the overall responsibility of client’s travel implementation and manages travel implementations, including moves, closures and ad-hoc projects as required by the business.
<br><br>
Take overall responsibility & project management of travel implementations– to include moves, and ad-hoc projects as required by the business
<br><br>
Update the OneForm and the Task List for each client
<br><br>
Update the Implementation Project Workbook for each client
<br><br>
Be the focal point of contact for the project team during the implementation process
<br><br>
Ensure the Onboarding process is followed (Pre-assessment through to post-implementation stage)
<br><br>
Lead the (local) Joint Planning meetings
<br><br>
Ensure all project members are aware of their roles & responsibilities.
<br><br>
Lead weekly or bi-weekly calls, normally via Zoom conference, and produce call notes & agendas
<br><br>
Ensure the project remains on track, all tasks completed within deadline. Update OneForm and Task List accordingly
<br><br>
Keep the RAG Status updated accurately and timely
<br><br>
Proactively manage project risk assessment and management including escalations as required for support and resolution
<br><br>
During EMEA & Global Implementations, attend calls as required - produce relevant updates & deliver actions required by deadlines provided by Customer Onboarding Manager (COM)
<br><br>
When necessary, create communication strategy with Client General Manager for review with customer
<br><br>
Create local Project scope when appropriate
<br><br>
Execute & drive readiness to launch assessment
<br><br>
Coordinate End to end testing with Service Delivery
<br><br>
Coordinate technical set ups with technical teams and telephony department
<br><br>
When necessary, conduct Online Booking Tool Site Review with client
<br><br>
Conduct post implementation meeting and handover to Traveler Care & CGM
<br><br>
Share ideas to Improve Implementation procedures/timelines. Use Lessons Learned on SID SharePoint
<br><br>
What we are looking for
<br><br>
Graduate with proven experience and strong English language requirement (both written and verbal)
<br><br>
Strong project management & analytical skills.
<br><br>
Ability to lead client meetings & produce presentations.
<br><br>
Confident & persuasive.
<br><br>
Demonstrates professional attitude at all times.
<br><br>
Basic understanding of GBT supported Online Booking tools (Concur + Neo)
<br><br>
Commercial awareness.
<br><br>
In depth knowledge of American Express Global Business Travel.
<br><br>
Base understanding of the Amex GBT Branded tools (Connect Client, Expert Care, Expert Auditor, Air Track Expert, GBT Account, Connect Profile etc.).
<br><br>
Ability to work independently whilst contributing to the overall team objectives.
<br><br>
Capacity to work virtually and strong organizational skills.
<br><br>
Tenacious – ability to drive change in the face of possible resistance.
<br><br>
Excellent communicator at all levels both written and oral.
<br><br>
Change management skills.
<br><br>
Attention to detail.
<br><br>
Strong customer relationship skills.
<br><br>
Effective time management, multi-tasking prioritization skills.
<br><br>
Leadership skills.
<br><br>
Location Gurgaon, India
<br><br>
The #TeamGBT Experience
<br><b>Work and life:</b> Find your happy medium at Amex GBT.
<br><br>
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
<br><br>
<b>Travel perks:</b> get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
<br><br>
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
<br><br>
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
<br><br>
And much more!
<br><br>
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
<br><br>
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
<br><br>
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
<br><br>
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

CCU Customer Coordination Manager

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