implementation specialist

Zoll Medical Corporation

<div>At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. 
 
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. 
 
At ZOLL, you won&rsquo;t just have a job. You'll have a career&mdash;and a purpose. 
 
Join our team. It&rsquo;s a great time to be a part of ZOLL! 
 
Job Type 
 
Remote 
 
Job Summary 
 
The Clinical Implementation Specialist (CIS) will coordinate post-sale customer education and training initiatives, and act as the clinical and technical expert for the ZOLL hospital product line. Within the direction of the Clinical Education Team, the CIS works collaboratively with the Territory Manager throughout the sales process, and builds deep, long lasting customer relationships to encourage ongoing utilization of ZOLL hospital products and achievement of desired clinical outcomes within an account. The CIS utilizes principles of adult learning in the assessment, program planning, implementation, and evaluation phases of the educational process. Emphasis is on competency skill assessment and development of all clinical staff through Identification of learning needs. Coordination and provision of educational offerings including orientation, formal continuing education and in-services, are a major function of this role. The CIS serves as a resource to staff of all levels and provides direct training/education of newly hired staff and new customers through facilitation of the preceptor model. The CIS actively participates in leadership of quality Improvement processes and affecting process and protocol changes within the account's resuscitation algorithm. Other duties assigned may include support to the sales team, speaking opportunities all trade shows, attendance at trade shows for the company booth and training distributor partners as needed, or other functions as needed. The successful CIS develops and maintains customer relationships and is capable of operating in a self-directive role. The CIS is uniquely assigned to large hospital systems and manages the implementation from a system-wide perspective through end-users. 
 
Essential Functions<ul><li>
Act as a project manager in planning/developing/executing all educational and training events in a customer account.</li><li>
Assist with and/or initiating in-servicing events in existing and new accounts.</li><li>
Communicate leads and account updates to outside Territory Manager.</li><li>
Provide input to prepare additional materials as needed in the support of sales and training.</li><li>
Organize and conducting educational events in existing or new accounts.</li><li>
Act as a clinical and technical product expert for all ZOLL Hospital products, in order to discuss the chain of resuscitation.</li><li>
Be a passionate advocate for improving patient outcomes in an inpatient hospital setting.</li></ul> 

Required/Preferred Education and Experience<ul><li>
Bachelor's Degree BA or BS preferred
</li><li>RN, Paramedic, or RT with 5+ years of experience required
</li><li>AHA Instructor - BLS/ACLS/PALS preferred
</li><li>Clinical education experience preferred
</li><li>Project management experience preferred
</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Ability to effectively educate clinical personnel
</li><li>Ability to affect change through education and evidence based clinical literature
</li><li>Ability to seamlessly Integrate technology (iPad, Outlook, Microsoft Suite) into work.
</li><li>Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor
</li><li>Ability to work effectively with and direct training and In-servicing programs to achieve highest level of product compliance
</li><li>Ability to lead and influence a cross-functional team and operate in a highly complex environment.
</li><li>Strong analytical and problem-solving capabilities. Must be able to improvise in customer situations to achieve a successful resolution.
</li><li>Comfortable interacting with the C-Suite Team.
</li><li>Must possess a strong personal presence.
</li><li>Ability to handle multiple demands from many people and prioritize effectively
</li><li>Ability to stay calm and demonstrate a &quot;can do&quot; attitude. Finds opportunity in difficulties.
</li><li>Excellent client-facing and internal communication skills.
</li><li>Excellent written and verbal communication skills.
</li><li>Solid organizational skills, including attention to detail and multi-tasking skills.
</li><li>Ability to meet deadlines and follow-up
</li><li>Strong working knowledge of Microsoft Office
</li><li>Excellent verbal, written and presentation skills
</li></ul> 
Travel Requirements<ul><li>
Availability to travel up to 75%, current passport required</li></ul> 

Physical Demands 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>
Standing - Occasionally
</li><li>Walking - Occasionally
</li><li>Sitting - Constantly
</li><li>Talking - Occasionally
</li><li>Hearing - Occasionally
</li><li>Repetitive Motions - Frequently
</li></ul> 
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$90,000.00 to $135,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</div>

Clinical Implementation Specialist I, Hospital (East)

Keystone Custom Homes

<div><div>ABOUT THE ROLE 
This is a new role at Keystone Custom Homes, created to bring AI-driven workflow improvements to every department in the company. You will embed directly with business teams for 4-6 week engagements, learning how they work, identifying friction and opportunity, and then building or specifying AI-powered solutions that make their jobs easier and their output better. 
Some of what you build will be hands-on: configuring chatbots, focus assistants, and workflow agents on low-code/no-code platforms like Hatz.ai, Microsoft Copilot Studio, and Power Automate. Other improvements will be bigger - for those, you will write detailed requirements documents and technical specifications that our infrastructure and development teams use to build more complex integrations. You are the connective tissue between business logic and technical execution. 
This role reports to the IT Infrastructure Administrator within the Information Services department. This role is Remote eligible, though occasional visits to the Lancaster, PA office may be needed departmental engagements.</div>
<div> 
RESPONSIBILITIES</div>
<ul><li>Conduct 4-6 week embedded engagements with KCH departments (Sales, Construction, Customer Care, Design, Purchasing, Accounting, etc.), shadowing workflows, interviewing staff, and documenting current-state processes</li>
<li>Identify and prioritize AI and automation opportunities within each department, building a roadmap of quick wins and longer-term projects ranked by business impact</li>
<li>Design, build, and deploy AI-powered chatbots, focus assistants, and knowledge tools using Hatz.ai and similar no-code/low-code platforms, tailored to each department's specific business logic and data sources</li>
<li>Build and maintain workflow automations using Microsoft Power Automate, Copilot Studio, and Hatz.ai workflow agents that reduce manual effort and improve data flow between systems</li>
<li>Write formal requirements documents, user stories, and technical specifications for complex AI projects that require custom development, and hand them off to the infrastructure and development teams with enough context to build without ambiguity</li>
Develop and deliver training and adoption support for end users, ensuring AI tools are actually used after deployment <li>- not just delivered</li>
<li>Track and report on the measurable impact of each engagement (time saved, errors reduced, adoption rate) to demonstrate ROI to department leaders and executive stakeholders</li>
<li>Stay current on AI tooling, platform capabilities, and industry trends, and proactively recommend new approaches to leadership</li>
</ul><div>WHAT WE'RE LOOKING FOR</div>
<ul><li>2-4 years of experience in business analysis, process improvement, technology consulting, or a similar role where understanding business operations and translating them into technical solutions was the core job</li>
Demonstrated experience building solutions on low-code/no-code AI platforms (Hatz.ai, Copilot Studio, Power Automate, Zapier, Make, or similar) <li>- we care about what you have shipped, not what you have studied</li>
Strong understanding of how large language models, chatbots, and AI agents work at a practical level <li>- you do not need to train models, but you need to know what they can and cannot do, and how to configure them for real business use cases</li>
<li>Excellent written communication skills, especially the ability to write clear requirements documents and specs that a development team can build from without follow-up questions</li>
Comfort working independently and embedded within unfamiliar teams <li>- this role requires building trust quickly with people who may not be technical</li>
<li>Ability to explain AI concepts to non-technical audiences without jargon or condescension</li>
<li>Familiarity with the Microsoft 365 ecosystem (Teams, SharePoint, Power Platform) as a user and administrator</li>
</ul><div>NICE TO HAVE</div>
<ul><li>Experience in homebuilding, construction, real estate, or a related industry</li>
<li>Familiarity with ERP systems, CRM platforms, or project management tools (Jira, BuilderTrend, CoConstruct, etc.)</li>
<li>Experience with Claude Enterprise, OpenAI APIs, or other LLM platforms beyond consumer chat</li>
<li>Background in change management methodologies or user adoption strategy</li>
<li>Exposure to prompt engineering, RAG architectures, or vector databases at a conceptual level</li>
<li>Experience with Azure services (Logic Apps, Functions, AI Services) is a plus but not expected</li></ul></div>

AI Implementation Specialist (Remote)

Incisive Computing Solutions

About Omni~View At Omni~View, we help businesses in the portable storage industry streamline their operations through powerful, user-friendly software. Our flagship product, Omni~View, is an end-to-end solution that integrates entire backend services into one unified platform.As a growing SaaS company, we pride ourselves on delivering smart, scalable solutions that empower our customers to grow with confidence. We are a fast-moving, collaborative team that values initiative, insight, and the voice of the customer.Position OverviewWe are looking for an Operations Specialist to strengthen our internal operations with reporting across support and implementation. This role is designed to augment reporting capabilities &mdash; particularly in technical issue resolution and report development.The ideal candidate is technically capable, detail-oriented, and interested in developing deep expertise in the role.Compensation and BenefitsSalary:$65,000 - $85,000 DOQBenefits:<ul><li>3 weeks paid vacation annually (accrued)</li><li>401(k) with 3% employer match</li><li>Remote work opportunities</li></ul>Key ResponsibilitiesImplementation &amp; Project Support<ul><li>Support implementation efforts through task execution and coordination.</li><li>Assist with data setup, validation, and configuration.</li><li>Track implementation tasks, timelines, and customer dependencies.</li></ul>&middot; Follow up with customers for required information and next steps.Technical Support<ul><li>Serve as an operations resource, handling internal and external requests.</li><li>Identify application issues and data inconsistencies.</li><li>Investigate issues using logs, SQL queries, and internal tools.</li><li>Collaborate within the Operations team to triage bugs and track resolutions.</li><li>Identify recurring issues and contribute to long-term fixes and documentation.</li><li>Contribute to the success of implementation and development teams.</li></ul>Reporting &amp; Data Support<ul><li>Build, modify, and maintain customer and internal reports.</li><li>Write and maintain SQL queries to support reporting needs. Bonus for basic knowledge of C# and Active Reports.</li><li>Take ownership of report-related support tickets and enhancements.</li><li>Assist with new report development during implementations.</li><li>Ensure reports are accurate, performant, and clearly documented.</li><li>Partner with implementation and support teams to standardize reporting conventions.</li></ul>Required Skills &amp; Qualifications<ul><li>2&ndash;5 years of experience in a software implementations, support, operations, reporting, or other technical role.</li><li>Working knowledge of SQL (reading, writing, and troubleshooting).</li><li>Experience building or supporting reports (Active Reports or similar tools preferred).</li><li>Basic understanding of C# or willingness to learn.</li><li>Strong proficiency with Microsoft Suite tools.</li><li>Ability to work independently and prioritize tasks.</li><li>Professional, service-oriented communication style.</li><li>Comfortable working in a fast-paced, high-growth environment.</li></ul>Performance:This position will be evaluated on:<ul><li>Time to task on implementations</li><li>Customer Success evaluations</li><li>Proficiency and efficiency of software and product implementation</li></ul>Opportunities for GrowthThis position offers the opportunity to grow into a leadership role within Customer Success or Implementation Management. You&rsquo;ll gain direct exposure to customers, influence the product roadmap, and help build scalable processes that define the next phase of Omni~View&rsquo;s success.Compensation &amp; Benefits<ul><li>Vacation: 3 weeks of paid vacation annually (accrued).</li><li>401(k): Employer-matched retirement plan (3% match).</li><li>Health Reimbursement: $350/month health reimbursement allowance.</li></ul>Apply Today Join a mission-driven team that&rsquo;s reshaping an industry&mdash;and have a direct hand in how our customers succeed with Omni~View.Job Type: Full-timePay: $65,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Compensation Package:<ul><li>Performance bonus</li></ul>Schedule:<ul><li>8 hour shift</li></ul>Application Question(s):<ul><li>In what type of role have you worked with SQL? </li></ul>Describe your role working with SQL?Experience:<ul><li>Customer Success: 2 years (Required)</li><li>SaaS implementation: 2 years (Required)</li></ul>Ability to Relocate:<ul><li>Minneapolis, MN 55410: Relocate before starting work (Preferred)</li></ul>Work Location: Hybrid remote in Minneapolis, MN 55410

Operations Specialist

CELLA

<div>Location: Telecommute 
Job Type: Contract 
Compensation Range: $28.00 - 28.72 per hour 
 
We are seeking a Platform Support &amp; Implementation Specialist to serve as the definitive subject matter expert for our pharmaceutical e-commerce platforms. In this role, you will bridge the gap between technical digital enhancements and the specific operational needs of diverse pharmacy trade classes. You aren&rsquo;t just providing support; you are an educator and a problem-solver, mastering every platform feature to ensure our stakeholders are empowered and informed. 
 
You will own the end-to-end hypercare process, efficiently triaging user requests and providing direct education to resolve issues in real time. For more complex challenges, you will serve as the critical link to technical teams, ensuring a seamless routing and resolution process. By meticulously documenting defects and creating actionable workarounds, you will provide our sales and customer support teams with the high-standard, up-to-date information they need to maintain operational consistency and excellence. 
 
Responsibilities: 
The primary duties of this role will include:
<ul>
<li>Learning the features of the client's pharmaceutical ecommerce platform with a high degree of mastery.</li>
<li>Learning the key differences between the various types of pharmacies and classes of trade that are moving to use the Vantus HQ ecommerce platform.</li>
<li>Learning and teaching various stakeholders about the enhancements that are added to the Vantus HQ platform each month.</li>
<li>Monitoring the hypercare triage from intake tool for new submissions and responding promptly to all requests for assistance.</li>
<li>Answering questions and providing education to requestors in order to resolve issues.</li>
<li>Routing incoming support requests that cannot be resolved by Live Site Management team to the appropriate team or technician for problem resolution.</li>
<li>Ensuring that all support requests are followed up on and dispositioned in a timely manner.</li>
<li>Keeping accurate and complete documentation regarding known defects and work arounds so that consistent and accurate information can be provided to sales and customer support teams.</li>
</ul>
Qualifications: 
<ul>
<li>Ability to communicate in a clear and concise manner, both verbally and in writing.</li>
<li>Strong customer service mindset and willingness to provide assistance under situations that can sometimes be hectic and stressful.</li>
<li>Ability to remain calm and supportive in situations where those who are requesting help may be frustrated.</li>
<li>Ability and willingness to work with a variety of toolsets: Microsoft suite of products, including Sharepoint, Teams, Forms as well as Salesforce, Confluence, Jira and approved AI tools.</li>
<li>Ability to interpret and analyze evidence and description of problem that may be incomplete or unclear and act using a combination of standard operating procedures and instinct.</li>
<li>Attention to detail and timelines.</li>
<li>Ability to manage multiple workstreams at one time.</li>
<li>2+ years experience in related role or with relative experience.</li>
<li>BA or BS.</li></ul> 
 
JOBID: 042026-129872 
#LI-CELLA 
#LI-MG1 
 
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 
 
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. 
 
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&amp;D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
 
 
This posting is open for thirty (30) days. 
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>

COMMUNICATION MANAGEMENT SPECIALIST

HCA Florida Sarasota Doctors Hospital

<div>Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Consulting Provider Solutions Specialist today with HCA Florida Sarasota Doctors Hospital.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
The Consulting Provider Solutions Specialist serves as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR). Using a balanced combination of advanced customer service, project management, sales, leadership, training, and technology skills, the Consulting Provider Solutions Specialist role works with an integrated support team to provide workflow analysis, testing, training, implementation, support, and optimization to clinical users of ambulatory EHR technology. The role requires working closely with providers and practice personnel, but also involves working with an ecosystem of healthcare professionals. Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA ambulatory EHR technologies. Duties also include ensuring providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs. The Consulting Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers. This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.
1. Implementation/Change Management:
a) Leads and independently conducts ambulatory EHR implementations for providers and practices (new start-ups and acquisitions).
b) Provides Training and Second level support for dictation and voice recognition technologies.
c) Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices.
d) Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per HCA and Division IT&amp;S standards and guidelines.
e) Promotes process changes that improve the implementation, maintenance, and support of ambulatory EHR technologies.
f) Supports and assists with testing of ambulatory EHR functionality; assists in interpretation of test plans, troubleshooting, and clinical integration points.
g) Works with integrated support teams to address software functionality, content, and defect resolution updates.
h) Participates with peers in enterprise communities to develop and deploy best practices for physician support in the ambulatory care setting.
2. Support Requests:
a) Rounds in physician practices to ensure ambulatory EHR support needs and issues are proactivelyidentified and addressed.
b) Provides direct support of ambulatory EHR solutions to physician practices.
c) Documents interactions with physician practices to confirm needs are met, reporting issues to other teams as needed.
d) Coordinates provider and practice service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases and has the ability to track and analyze metrics.
e) Conducts problem analysis, timely and accurate resolution, and root cause analysis for complex ambulatory EHR issues and requests.
f) Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests.
g) Analyzes and provides hands-on support for moderate to complex inquiries. Identifies and facilitates discussions with appropriate technical group or vendor to resolve the problem and coordinates as needed.
h) Monitors and communicates trends and issues that may affect administration/provider relationships, regulatory compliance, and quality initiatives.
i) Provides timely response and resolution to provider issues identified and reported in GrowthLink, as applicable.
j) Serves as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community.
3. Access:
a) Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology, related systems, and reporting access.
b) Collects and routes non-standard access requests to governing teams for consideration; Provides timely feedback and outcome to physician practices.
c) Promotes system security, information protection, and patient confidentiality and helps ensure compliance.
d) Enhances provider utilization of HCA technologies, by offering at the elbow support, one-on-one training, and support.
4. Partnerships:
a) In collaboration with integrated support teams, works with physician practices to promote and advocate tools, resources and workflows to support clinical quality initiatives, certification and regulatory requirements, and patient experience strategies.
b) Works with Ambulatory Clinical Informatics team to create, introduce, and modify clinical content for the ambulatory EHR system.
c) Contributes to Corporate, Division, and Market strategic planning with regard to physician product linesand ambulatory EHR technologies.
d) Participates in data collection and reporting efforts, ensuring the accuracy of physician and practice data in HCA systems
1. Responsible for leading, planning, coordinating, developing, tracking and delivery of training for providers and practice personnel on ambulatory EHR technologies and supporting systems.
2. Collaborates with Central EHR Implementation and Ambulatory Clinical Informatics teams to design, develop, and implement education and training materials for the ambulatory EHR system in support of providers&rsquo; and practice staff initial and ongoing training.
3. Develops, maintains and customizes ambulatory EHR system training materials to reflect market or practice or specialty-specific needs.
4. Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency.
5. Trains in a multitude of settings and leverage existing technology to meet the needs of the audience or customer base.
6. Coordinate and executes group testing procedure training plans, conduct pilot trainings, and provide feedback to project lead to better serve our HCA business partners.
1. Partners with practice, market, division and Corporate colleagues to enable a successful physician experience and foster improved customer service interactions.
2. Effectively communicates with customers, maintaining positive body language with confidence and patience.
3. Follows up, post issue resolution, to complete customer service cycle.
4. Seeks feedback though customer interaction to identify areas of improvement. 

<h6 class="jobSectionHeader">What qualifications you will need:</h6>
No Travel Required
5 years experience Required Years of Experience
Preferred: Proficiency in clinical applications, ambulatory EHR preferred
Education: College graduate or advanced course studies or related experience with 5 years previous experience in healthcare related field preferred.
Certification/Licensure: N/A
<h5 class="jobSectionHeader">Benefits</h5>
HCA Florida Sarasota Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Provider Solutions Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Consulting Provider Solutions Specialist

Decklaration

<div>
 
 
 1Now
 
 is a SaaS-based Fleet Management Solution built for car rental businesses. We help owners boost revenue, reduce Turo commission fees, and streamline operations through features such as custom rental websites, secure driver verification, automated rental agreements, and powerful fleet analytics.
 
 
 
 We are looking for an
 
 Onboarding Specialist
 
 who can help new clients successfully set up and start using our platform while ensuring a smooth onboarding experience and ongoing support.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Set up and verify new client accounts, including business details and platform configuration.
 
 </li>
 </ul>
 <ul>
 <li>
 Upload and configure fleet data, pricing rules, booking policies, and availability settings.
 
 </li>
 </ul>
 <ul>
 <li>
 Enable and verify insurance integrations such as RentalCover, Bonzah, or other supported providers.
 
 </li>
 </ul>
 <ul>
 <li>
 Configure payment gateways, taxes, deposits, and refund workflows to ensure smooth transactions.
 
 </li>
 </ul>
 <ul>
 <li>
 Connect and test system integrations including Turo, SMS, email, CRM, and analytics tools.
 
 </li>
 </ul>
 <ul>
 <li>
 Conduct onboarding calls and train clients on how to effectively use the platform.
 
 </li>
 </ul>
 <ul>
 <li>
 Perform QA checks and run test bookings before the client goes live.
 
 </li>
 </ul>
 <ul>
 <li>
 Provide post-launch support during the first 30 days to ensure smooth activation and retention.
 
 </li>
 </ul>
 <ul>
 <li>
 Respond to client queries and coordinate with internal teams to resolve setup or technical issues.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 6 Months to 1 year of experience in client onboarding, implementation, customer success, or support roles in a SaaS environment.
 
 </li>
 </ul>
 <ul>
 <li>
 Strong understanding of system configurations, integrations, and troubleshooting.
 
 </li>
 </ul>
 <ul>
 <li>
 Good communication skills with the ability to guide and train clients.
 
 </li>
 </ul>
 <ul>
 <li>
 Detail-oriented with strong organizational and problem-solving skills.
 
 </li>
 </ul>
 <ul>
 <li>
 Experience working with CRM tools or SaaS platforms is a plus.
 
 </li>
 </ul>
 <ul>
 <li>
 Ability to manage multiple onboarding processes and client interactions.
 </li>
 </ul>
</div>

Onboarding Specialist

Baxter

<div><div><div><div>Req # JR - 198641
Location Chicago, Illinois, United States
Additional locations Detroit, Michigan; Milwaukee, Wisconsin; Kansas City, Missouri; Indianapolis, Indiana
Job Category Clinical
Date posted 04/08/2026
</div></div><div>Apply Now
</div></div><div>This is where your work makes a difference.
At Baxter, we believe every person&mdash;regardless of who they are or where they are from&mdash;deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job&mdash;you will find purpose and pride.
Your role at Baxter
At Baxter, the Clinical Education Specialist (CES) is responsible for training clinicians on the use, adoption, and optimization of Baxter Infusion Therapy products at customer sites across the U.S.
In this role you will help facilitate change and drive customer satisfaction in a fast-paced environment. Clinical Education Specialists make an impact, from leading classroom training, to supporting go-live on clinical units, to post launch rounding and troubleshooting.
As a primary connection to the healthcare leaders and professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.
What you'll be doing<ul><li>
Effectively complete clinical implementation and integration tasks at key Baxter customers.</li><li>
Build or deepen customer relationships with customer clinical staff and nursing educators at targeted healthcare facilities and healthcare systems using a consultative approach.</li><li>
Steadfast focus on safe and effective use of infusion pump technology, clinical change management, and product expertise.</li><li>
Maintain expert knowledge of Baxter&rsquo;s Infusion Therapy products and integrated solutions.</li><li>
Ensure quality and integrity in implementations using the Universal Implementation Process and in-service scripts.</li><li>
Lead all aspects of and deliver product training and integration objectives for new and existing customers through defined, multi-phased implementation processes, access to eLearning, on-site training, use of collateral training material, and consistent follow-up.</li><li>
Apply education, product and clinical knowledge to troubleshoot and solve problems while ensuring adoption of new technology!</li><li>
These field-based positions require you to travel to hospital sites throughout your primary territory and outside your territory as needed while working remotely, independently, and being self-motivated.</li></ul>
What you'll bring<ul><li>
Bachelor's Degree (Nursing/Business) with 3 + years in-depth clinical nursing experience, critical care or specialty area preferred with an active RN license</li><li>
Outstanding communication, presentation skills, and professional presence</li><li>
Strong clinical background with in-depth knowledge of I.V. therapy</li><li>
Ability to work independently with strong time management skills</li><li>
High comfort level with technology and nursing informatics concepts</li><li>
Ability to be managed remotely and work in constantly evolving environments</li><li>
Must possess a valid Driver's License</li><li>
Must meet customer specific mandates such as vaccinations and or screening tests necessary for vendor credentialing</li><li>
Computer proficiency with Microsoft Office - (Word, Excel, PowerPoint)</li><li>
Ability to travel up to 80% and based within an hour of a major/international airport</li></ul>
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 to $121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also be eligible for a discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
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US Benefits at Baxter (except for Puerto Rico)<div>
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter<div>
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Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.<div>
Know Your Rights: Workplace Discrimination is Illegal<div>
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Reasonable Accommodations 
 
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link<div>
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 here and let us know the nature of your request along with your contact information.</div><div>
Recruitment Fraud Notice 
 
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice<div>
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Clinical Education Specialist

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