improvement manager

Foundever

<div>
 
 We are looking for a talented and accomplished
 
 Performance Improvement Manager
 
 to join our team.
 
 
 
 
 
 
 As a Performance Improvement Manager, Your Daily Responsibilities Will Include
 
 
 
 
 
 
 The Manager of Performance Improvement is responsible for executing performance improvement initiatives to enhance client satisfaction, productivity, and profitability. This role involves close collaboration with operations to ensure standards and customer expectations are met and partnering with Continuous Improvement (CI) to assess the impact of solutions and drive client outcomes.
 
 <ul>
 <li>
 Performance Monitoring &amp; Evaluation
 </li>
 <li>
 Quality Assurance and Control
 </li>
 <li>
 Feedback &amp; Improvement Initiatives
 </li>
 <li>
 Performance Reporting &amp; Communication
 </li>
 <li>
 Change Management
 </li>
 </ul>
 
 
 
 
 
 To succeed in the role, you will need to have
 
 
 <ul>
 <li>
 Excellent conversational and written knowledge in English
 </li>
 <li>
 Statistical Analysis tools (Minitab, R, Python, Power BI)
 </li>
 <li>
 ICoach and RCA tools (Fishbone, VBM, Impact Calculator)
 </li>
 <li>
 Six Sigma, ISO and COPC certifications are an asset
 </li>
 <li>
 Experience with various types of improvement approaches: Continuous improvement projects and Kaizen events.
 </li>
 <li>
 Good understanding of management of key financial metrics, such as cost, gross margin, and revenue
 </li>
 <li>
 Ability to persuade and skills to negotiate to manage and build consensus through storytelling and partnerships with Continuous Improvement departments, COE (products), operations, account management, and sales
 </li>
 <li>
 Knowledge of Operations and Account Management processes
 </li>
 <li>
 Ability to translate statistical and analytical data into cohesive story/ journey map
 </li>
 <li>
 Market intelligence (competitors, trends, etc.)
 </li>
 </ul>
 
 
 
 
 
 Education and Experience
 
 
 <ul>
 <li>
 Min 3 years Contact Centre management experience
 </li>
 <li>
 Bachelor&rsquo;s Degree or equivalent
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary in Euros
 </li>
 <li>
 Additional bonuses
 </li>
 <li>
 Private healthcare &amp; dental insurance
 </li>
 <li>
 Growth opportunities through various development programs
 </li>
 <li>
 Fun and engaging company-wide initiatives, including our EverBetter wellness program
 </li>
 <li>
 Job stability
 </li>
 <li>
 Life-long skills and experience
 </li>
 <li>
 Excellent work culture
 </li>
 </ul>
 
 
 Go further with Foundever&reg;
 
 
 
 
 
 
 
 We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
 
 
 
 
 
 Apply today!
 
 
 
 
 
 
 
 About us
 
 
 
 Foundever&reg; is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we&rsquo;re the team behind the best experiences for +800 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 
</div>

Performance Improvement Manager

Sealed Air

<div>Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance &ndash; a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com.<div><div><div><h2 class="jobSectionHeader">
Position Summary</h2></div><div>
As a Process Improvement Manager, you will lead the implementation of continuous improvement initiatives across our Food manufacturing operations, fostering a Lean culture and driving operational excellence across the plant. You will serve as the key change agent to implement best-in-class processes that improve safety, quality, cost, and delivery performance, in alignment with Sealed Air&rsquo;s global Food Packaging strategy.</div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
You will:<ul><li>Lead and facilitate Lean and Continuous Improvement (CI) initiatives that drive measurable improvements in productivity, quality, cost, and service.</li><li>Act as a change agent to build a strong Lean culture across all levels of the organization.</li><li>Coach and train employees in Lean tools and problem-solving techniques, including Kaizen, 5S, Value Stream Mapping, SMED, Standard Work, TPM, and Visual Management.</li><li>Collaborate with Operations, Maintenance, Quality, and Supply Chain to identify opportunities for process optimization and waste reduction.</li><li>Lead Kaizen events and focused improvement projects to deliver tangible business results and sustain improvements over time.</li><li>Develop and implement KPIs and performance dashboards to monitor progress, identify gaps, and communicate results to leadership.</li><li>Ensure alignment of all local improvement projects with global Food Packaging objectives and Sealed Air&rsquo;s Operational Excellence strategy.</li><li>Foster a culture of safety, teamwork, and accountability, supporting employee engagement and capability development.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
What skills will help you succeed?<ul><li>Strong knowledge of Lean Manufacturing, Six Sigma, and Continuous Improvement methodologies.</li><li>Proven experience implementing Lean principles in manufacturing or packaging environments (food industry preferred).</li><li>Ability to lead and influence cross-functional teams, driving change through collaboration and communication.</li><li>Skilled in data analysis, problem-solving, and project management with measurable business impact.</li><li>Proficiency in process mapping, root cause analysis, and performance measurement.</li><li>Excellent facilitation, presentation, and coaching skills across all organizational levels.</li><li>Familiarity with ERP and digital manufacturing systems (SAP preferred).</li><li>Lean Black Belt required.</li></ul></div></div></div>
Requisition id: 53129
Relocation: Yes
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.<ul><li>Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.</li></ul>
LINK1 MON1</div>

Continuous Improvement Manager

Red Sea Gateway Terminal

<div>
 
 
 
 About the Company
 
 :
 
 
 
 Red Sea Gateway Terminal International is a leading group in the ports and terminals sector, committed to driving operational excellence, innovation, and sustainable growth. As part of our ongoing expansion and focus on robust governance, we are seeking a Process Improvement Senior Manager
 
 
 with specialized experience in container and multi-purpose port operations.
 
 
 
 
 
 
 Purpose of the Job:
 
 
 
 The
 
 Process Improvement Manager
 
 is Responsible for delivering high-impact improvement projects and embedding a culture of Continuous Improvement (CI) across the organization. Drives Continuous Improvement deployment, coaches Green Belts and Kaizen leaders, and strengthens CI capabilities across terminals and functions &mdash; ensuring that improvements are practical, measurable, and aligned with RSGT&rsquo;s strategic priorities. This role is empowered to lead complex initiatives and influence outcomes, and operates under the strategic direction and governance of the Director, Process Excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Continuous Improvement Execution
 
 </li>
 </ul>
 
 1- Lead and manage complex Six Sigma projects to drive measurable improvements, cost reduction, and service enhancement.
 
 
 2- Work with business units to identify and prioritize initiatives aligned with corporate goals.
 
 
 3- Apply Lean Six Sigma and structured problem-solving to streamline processes, reduce waste, and boost productivity.
 
 
 4- Support project charters, business cases, and post-implementation reviews per PEX governance standards.
 
 
 5- Track and report project progress, financial benefits, and sustainability metrics.
 
 
 
 
 <ul>
 <li>
 
 Capability Development &amp; Culture Building
 
 </li>
 </ul>
 
 1- Coach and mentor Green Belts, Kaizen leaders, and CI practitioners to strengthen problem-solving capability.
 
 
 2- Lead Yellow Belt and Kaizen training to build engagement and a hands-on improvement mindset.
 
 
 3- Promote a culture of continuous improvement through storytelling, recognition, and best-practice sharing.
 
 
 4- Support rollout of &ldquo;Ways of Working&rdquo; frameworks and CI maturity assessments to standardize processes.
 
 
 5- Role model data-driven decision-making and structured improvement practices.
 
 <ul>
 <li>
 
 Kaizen &amp; Rapid Improvement
 
 </li>
 </ul>
 
 1- Plan, facilitate, and follow up on Kaizen events targeting bottlenecks and quick wins.
 
 
 2- Engage frontline and supervisory teams to identify opportunities and implement countermeasures.
 
 
 3- Document and replicate successful Kaizen practices across departments and terminals.
 
 <ul>
 <li>
 .
 
 Analytics &amp; Performance Management
 
 </li>
 </ul>
 
 1- Analyze operational data to identify inefficiencies and generate actionable insights.
 
 
 2- Support CI dashboards and performance scorecards development and maintenance.
 
 
 3- Provide data-based recommendations for BU Heads&rsquo; review and endorsement.
 
 <ul>
 <li>
 
 Collaboration &amp; Engagement
 
 </li>
 </ul>
 
 1- Partner with functional heads and CI champions to maintain alignment and support for CI initiatives.
 
 
 2- Contribute to governance forums, progress reviews, and communication sessions to showcase achievements.
 
 
 3- Promote a collaborative, knowledge-sharing approach where team successes are celebrated.
 
 
 
 
 
 
 Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 10+ years of experience in
 
 Process Excellence
 
 management within the maritime sector or an equivalent industry.
 </li>
 <li>
 Lean Six Sigma Black Belt certification required.
 </li>
 <li>
 Customer Centric
 </li>
 <li>
 Dynamic
 </li>
 <li>
 Collaboration &amp; Influence
 </li>
 <li>
 Developing Others
 </li>
 <li>
 Process Optimization
 </li>
 <li>
 Project Management
 </li>
 <li>
 Process discipline and follow-through
 </li>
 <li>
 Excellent organizational and communication skills
 </li>
 </ul>
 
 
</div>

Process Improvement Senior Manager

Kettering Health

<div>Job Details:

Support Services|Miamisburg|Full Time|Days
Responsibilities &amp; Requirements:
<div>
Major Responsibilities</div><ul><li>
Work with management to identify new process improvement opportunities in the areas of quality, cost, and performance.</li><li>
Evaluate and analyze current process measures and performance</li><li>
Analyze and identify opportunities to reduce process variation, improve process capabilities, and optimize process performance.</li><li>
Develop process improvement initiatives to increase operational efficiency and productivity.</li><li>
Facilitate the deployment of new and changed processes to provide improved results.</li><li>
Develop standard procedures and policies in relation to improvement activities.</li><li>
Train and coach staff and management throughout improvement project engagement.</li><li>
Assist and guide staff and management with structured problem-solving methods.</li><li>
Able to function as Improvement Project Manager for assigned service line, site, or hospital.</li><li>
Ability to manage multiple Service Line or campus level improvement projects at any given time.</li><li>
Develop and maintain processes, tools, and methodologies that support systematic improvements in the areas of planning, decision-making, resource allocation, status tracking, and project success criteria.</li><li>
Ability to communicate, manage, and provide clear direction to staff, management, and appropriate stakeholders. (typically Senior Leadership and/or Project Sponsor).</li><li>
Collaborate with departmental and organizational Project/Program Manager resources.</li><li>
Communicate appropriately with leadership by providing project status reports, productivity impact analysis, and planning support in accordance with organizational and departmental standards.</li><li>
Ability to identify project risks and mitigation strategies.</li><li>
Prioritize projects in alignment with Kettering Health Network goals and strategies.</li><li>
Support and collaborate with operational leaders in the development of project plans for approved projects. Aid in the identification of project goals, overall objectives, and stakeholder expectations.</li><li>
Ability to identify and resolve change management issues between projects and affected departments. Support the resolution of issues as needed.</li><li>
Capability and experience facilitating diverse teams including clinical teams and physician teams highly desired.</li><li>
Ability to work through project initiation which includes, collection of business requirements, operational assessment, and stakeholder alignment.</li><li>
Proven experience with building strong relationships with key customers and effective communication strategies.</li><li>
Ability to perform process analysis, research, project design, operations management, and data quality/integrity measurements.</li></ul><div></div><div> 
Job Requirements:</div><ul><li>
Bachelor's degree in relevant field (Engineering, Business/Operations Management, or relevant healthcare degree)<ul><li>
Associate's degree in a relevant field with years of quality experience, is acceptable</li></ul></li><li>
Project Management Professional (PMP) certification or ability to obtain within one year</li><li>
Certification in Lean or Six Sigma</li><li>
3 years work experience in leading improvement projects utilizing defined methods (project management, continuous improvement, DMAIC)</li><li>
Proven experience building strong relationships with key customers and effective communication strategies</li><li>
Data analysis and modeling is a plus</li><li>
Proficiency in software applications such as MS Office 365 Suite, Visio, database applications, MS Project, Minitab, etc.</li></ul>
Preferred Qualifications:
<ul><li>Certification in a process improvement discipline (e.g. Lean, etc.) or equivalent experience preferred</li><li>
Understanding healthcare business systems and processes preferred</li></ul>
Overview:
<div></div><div>
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it&rsquo;s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.</div></div><div></div>

Project Manager -IS Project Management

Hilton

<div>Quality Manager
A Quality Manager ensures that all operational processes meet established standards of excellence by developing and maintaining quality systems, conducting audits, and analyzing performance data. They lead initiatives to improve product and service quality, ensure regulatory compliance, and foster a culture of continuous improvement across departments. 
What will I be doing? 
 
As a Quality Manager, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Develop and implement robust quality control systems and procedures across operations.</li><li>
Monitor and analyze performance metrics to ensure compliance with quality standards.</li><li>
Prepare and present regular quality reports to management.</li><li>
Conduct internal audits and ensure adherence to regulatory requirements.</li><li>
Maintain and update quality documentation, including SOPs and compliance records.</li><li>
Ensure compliance with all Hilton standards.</li><li>
Lead initiatives to improve product and process quality while reducing supply chain costs.</li><li>
Train team members on quality standards, procedures, and best practices.</li><li>
Foster a culture of continuous improvement and quality excellence throughout the hotel</li></ul>
A Quality Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
3-5 years of experience in quality assurance in hospitality.</li><li>
Strong knowledge of ISO standards and regulations.</li><li>
Excellent analytical, communication and leadership skills.</li><li>
Strong understanding of regulatory frameworks and proprietary quality protocols.</li><li>
Experience conducting audits and preparing detailed quality reports.</li></ul></div>

Quality Manager

Deloitte

<div>
 
 
 VCS (Value Creation Services) &ndash; Senior Manager &ndash; Procurement, Supply Chain &amp; Local Content
 
 
 
 
 
 
 
 About Deloitte
 
 : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 </li>
 </ul>
 
 
 
 
 During your tenure as a Senior Manager, you will play a pivotal leadership role in the Performance Improvement practice, with a strong focus on procurement and local content. You will lead complex, high-impact engagements across the Middle East region, predominantly in KSA, driving sustainable EBITDA and working capital improvements through pragmatic, private equity-style interventions. You will be responsible for shaping strategy, managing senior client relationships, and leading multi-disciplinary teams to deliver measurable business outcomes. The team helps clients with rapid assessment of maturity; cost reduction; local content improvement, working capital optimization; and business model transitions, transformations, and modernization.
 
 
 You will demonstrate and develop your capabilities in the following areas:
 
 
 
 
 <ul>
 <li>
 Lead the identification, quantification, and delivery of high-value performance improvement initiatives focused on procurement, supply chain and local content, ensuring alignment with client strategic objectives.
 </li>
 <li>
 Oversee the end-to-end delivery of multiple, complex performance improvement projects across diverse sectors and geographies, ensuring quality, timeliness, and client satisfaction.
 </li>
 <li>
 Build and maintain trusted, senior-level client relationships by deeply understanding their business challenges and acting as a strategic advisor.
 </li>
 <li>
 Drive business development efforts by developing and executing go-to-market strategies, expanding Deloitte&rsquo;s footprint in procurement and local content advisory services.
 </li>
 <li>
 Mentor, coach, and develop managers and senior consultants, fostering a high-performance culture and supporting career progression.
 </li>
 <li>
 Contribute to thought leadership and practice development, sharing insights and best practices internally and externally.
 </li>
 <li>
 Leverage Deloitte&rsquo;s global network and resources to bring innovative solutions and capabilities to clients.
 </li>
 </ul>
 
 
 
 
 
 Leadership Capabilities:
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track.
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills.
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 12+ years of total work experience, including at least 7 years in operations improvement or procurement advisory roles within consulting or corporate environments.
 </li>
 <li>
 Proven track record in leading rapid procurement and supply chain diagnostics, performance improvement, cost reduction implementation, local content assessments.
 </li>
 <li>
 Deep functional expertise in local content, strategic sourcing, spend analysis, supplier relationship management, contract management, digital procurement transformation, procurement governance, and operating models.
 </li>
 <li>
 Bachelor&rsquo;s degree from a reputable university (2.1 or above), preferably in Business, Engineering, or related fields. Master&rsquo;s degree and relevant professional certifications (e.g., CIPS, PMP) are highly desirable.
 </li>
 <li>
 Strong analytical skills with the ability to synthesise complex, unstructured information and develop actionable insights.
 </li>
 <li>
 Comfortable discussing detailed financial impacts of cost and working capital initiatives on client financial statements.
 </li>
 <li>
 Sector specialism in Manufacturing, Oil &amp; Gas, Technology, Media and Telecommunications, Transportation and Logistics is advantageous.
 </li>
 <li>
 Demonstrated ability to lead initiatives from conception through to realisation, managing multiple stakeholders and complex project dynamics.
 </li>
 <li>
 Experienced in applying diverse procurement performance improvement methodologies and tailoring approaches to client needs.
 </li>
 <li>
 Exceptional interpersonal skills with the ability to influence and negotiate at senior client and internal levels.
 </li>
 <li>
 Proven leadership in managing, coaching, and developing high-performing teams.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel, PowerPoint, and Word; experience with business intelligence tools (e.g. PowerBI, Tableau) is a plus.
 </li>
 <li>
 Excellent written and verbal communication skills in English; fluency in Arabic is mandatory.
 </li>
 <li>
 Willingness and ability to travel extensively across the Middle East region.
 </li>
 </ul>
 
 
</div>

Senior Manager – Procurement, Supply Chain & Local Content

Hitachi Energy

<div>Description
The opportunity
The OU Quality and CI Manager at Hitachi, Ltd. will be responsible for leading and driving continuous improvement initiatives and ensuring the highest standards of quality across a designated Operational Unit (OU). This role focuses on optimizing processes, reducing defects, and fostering a culture of excellence.
How you&rsquo;ll make an impact
<ul><li>Develop, implement, and maintain a comprehensive quality management system (QMS) tailored to the OU's specific operations, in alignment with global Hitachi quality standards.</li><li>
Lead and manage continuous improvement projects using methodologies such as Lean, Six Sigma, and Kaizen to enhance operational efficiency, reduce waste, and improve product/service quality.</li><li>
Conduct regular quality audits, root cause analysis, and corrective/preventive actions (CAPA) to address quality deviations and prevent recurrence.</li><li>
Monitor and analyze key performance indicators (KPIs) related to quality and continuous improvement, reporting on progress and identifying areas for further development.</li><li>
Collaborate with cross-functional teams, including production, engineering, supply chain, and customer service, to embed quality principles and CI practices throughout the OU.</li><li>
Champion a culture of continuous improvement and quality excellence through training, coaching, and mentoring of OU personnel.</li><li>
Ensure compliance with relevant industry standards, regulatory requirements, and internal Hitachi policies.</li><li>
Manage and develop a team of quality and CI specialists, providing guidance, support, and performance evaluations.</li><li>
Prepare and present reports on quality performance, CI project status, and strategic recommendations to senior management.</li><li>
You will be ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>
Living Hitachi Energy&rsquo;s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.</li></ul>
Your background
<ul><li>Bachelor's degree in engineering, Quality Management, or a related technical field. Master's degree preferred.</li><li>
Minimum of 6 to 8 years of progressive experience in quality management and continuous improvement roles.</li><li>
Proven expertise in Lean, Six Sigma (Green Belt certification preferred), Kaizen, and other continuous improvement methodologies and strong understanding and experience with Quality Management Systems (e.g., ISO 9001).</li><li>
Demonstrated ability to lead and deliver complex improvement projects with measurable results and excellent analytical, problem-solving, and decision-making skills.</li><li>
Strong communication, interpersonal, and presentation skills, with the ability to influence and engage stakeholders at all levels and experience in a manufacturing or industrial environment is highly desirable.</li><li>
Proficiency in quality assurance tools and statistical analysis and ability to travel occasionally as required.</li><li>
Proficiency in both spoken &amp; written English language is required.</li></ul><h2 class="jobSectionHeader">
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2 class="jobSectionHeader">
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

OU Quality and CI Manager

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