software engineer

data analyst

data scientist

account manager

area sales manager

GMR Hyderabad International Airport Ltd

<div>
 
 Job Purpose
 
 
 
 The position is crucial for ensuring the integrity and effectiveness of the Feedback Management System, which is vital for maintaining high customer satisfaction. By managing customer issues throughout their lifecycle, maintaining accurate correspondence data, and understanding customer needs, this role directly contributes to enhancing the overall customer experience. Additionally, the position involves executing surveys to capture the Voice of the Customer, developing problem-solving methodologies, and driving process improvements. Collaboration with stakeholders and adherence to ISO standards ensures a customer-focused approach that aligns with the organization's mission to create lifetime customers and deliver consistent, high-quality service.
 
 
 
 ORGANISATION CHART
 
 
 
 Head - Passenger Experience / CPEO --&gt; Associate Manager- Passenger Experience
 
 
 
 Key Accountabilities
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 To keep track of All departmental MIS and update it on periodic basis/as and when required
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 
 Aesthetics &amp; Branding Standardization
 
 
 
 <ul>
 <li>
 Undertake daily/scheduled audits and support Manager-Pax EX in collation of findings
 </li>
 <li>
 Update observation status in the tracker periodically.
 </li>
 <li>
 Daily/scheduled walkthrough Reports
 </li>
 <li>
 Audit Trackers
 
 
 </li>
 </ul>
 Event &amp; D&eacute;cor Management
 
 
 
 Support Head- Pax Experience In Below
 
 
 
 <ul>
 <li>
 Ensure smooth execution of planned passenger experience events and airport decor as per the annual event calendar.
 </li>
 <li>
 Coordinate with Corporate Communication/ BD-Non Aero Team for Events and D&eacute;cor Management for passenger engagement
 </li>
 <li>
 Ensure on ground coordination with various stakeholders for d&eacute;cor and events for material movement, tool permit, safety clearances, work permits etc.
 </li>
 <li>
 Ensure the safety norms adherence while execution of events and decors
 </li>
 <li>
 Build a database for event management companies and ensure the highest quality of execution in close coordination with the vendor for Brand enhancement and passenger appreciations.
 </li>
 <li>
 Ensure smooth execution of planned passenger experience events and
 </li>
 <li>
 Adherence to the event Calendar
 </li>
 <li>
 Seamless Execution of events
 
 
 </li>
 </ul>
 
 Passenger Journey Mapping And Experience Enhancement
 
 
 
 <ul>
 <li>
 Observe gaps in current service delivery mechanism, review passenger requirements based on VOC (voice of Passengers), compare VOC vs VOB (Voice of Business) and infrastructure requirements to meet passenger expectations.
 </li>
 <li>
 Must have Balance of Technology and Human Touch points.
 
 
 </li>
 </ul>
 Interact with Passengers during the full life cycle of the passenger Experience journey to ensure a positive Passenger experience.
 
 
 <ul>
 <li>
 Journey Mapping Tracker
 
 
 </li>
 </ul>
 
 Admin/ Misc Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 Safety &ndash;
 
 
 <ul>
 <li>
 Ensure safety is incorporated in all processes, initiatives
 </li>
 <li>
 Ensure safety is incorporated, monitored and managed in vendor contracts
 </li>
 <li>
 Ongoing
 
 
 </li>
 </ul>
 
 KEY ACCOUNTABILITIES - Additional Details
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 Vendor Management (PR to Payment):
 
 
 
 <ul>
 <li>
 Ensure all PR /PO are executed within set timeframes by internal coordination with Procurement, Finance, MAG etc.
 </li>
 <li>
 Ensure vendor bills are submitted in a timely manner.
 </li>
 <li>
 Follow up vendor payments are made in a timely manner, ensuring departmental clearance of all invoices.
 </li>
 <li>
 Keep departmental AOP data and expenses data updated.
 </li>
 <li>
 Monitor SAP entries.
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices Admin/ Misc Responsibilities:
 </li>
 <li>
 Support/Assist Manager- Pax Ex to Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department.
 </li>
 <li>
 Keep track of All departmental MIS and update it on periodic basis/as and when required.
 </li>
 <li>
 Up to date MIS Safety:
 </li>
 <li>
 Ensure safety is incorporated in all processes, initiatives.
 </li>
 <li>
 Ensure safety is incorporated, monitored, and managed in vendor contracts.
 
 
 </li>
 </ul>
 
 EXTERNAL INTERACTIONS
 
 
 
 <ul>
 <li>
 Coordinate with various Stakeholders like CISF, RAXA, concessionaires etc. for passenger experience initiatives /decors
 </li>
 <li>
 Coordination with External Vendors for events &amp; D&eacute;cor
 
 
 </li>
 </ul>
 Service Providers
 
 
 
 INTERNAL INTERACTIONS
 
 
 
 Coordination with internal departments like Operations, Business Development, SPG and Finance for PR/PO and invoice clearances
 
 
 
 FINANCIAL DIMENSIONS
 
 
 
 <ul>
 <li>
 Invoicing
 </li>
 <li>
 PR/PO SAP Process
 
 
 </li>
 </ul>
 
 Other Dimensions
 
 
 
 <ul>
 <li>
 Will be coordinating with GHIAL employees and outsourced employees
 
 
 </li>
 </ul>
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 Any bachelor&rsquo;s degree (Preferably Hospitality)
 </li>
 <li>
 Event management
 </li>
 <li>
 Knowledge of SAP modules
 </li>
 <li>
 Exposure to project Management will be an added advantage
 
 
 </li>
 </ul>
 
 Relevant Experience
 
 
 
 <ul>
 <li>
 8-12 years of relevant experience
 </li>
 <li>
 Having a fair understanding of event management and d&eacute;cor
 </li>
 <li>
 Fair understanding of MS office
 </li>
 <li>
 Experience in the Airport Sector/ Airlines/Retail will be an added advantage.
 
 
 </li>
 </ul>
 
 COMPETENCIES
 
 
 
 <ul>
 <li>
 Personal Effectiveness
 </li>
 <li>
 Social Awareness
 </li>
 <li>
 Entrepreneurship
 </li>
 <li>
 Problem Solving &amp; Analytical Thinking
 </li>
 <li>
 Planning &amp; Decision Making
 </li>
 <li>
 Capability Building
 </li>
 <li>
 Strategic Orientation
 </li>
 <li>
 Stakeholder Focus
 </li>
 <li>
 Networking
 </li>
 <li>
 Execution &amp; Results
 </li>
 <li>
 Teamwork &amp; Interpersonal influence
 </li>
 <li>
 Quality Assurance (Practitioner)
 </li>
 <li>
 Brand Management, Aesthetics and Standardization (Practitioner)
 </li>
 <li>
 Information Management and Analysis (Practitioner)
 </li>
 <li>
 Regulatory, Compliance and Audit frameworks Knowledge (Practitioner)
 </li>
 <li>
 Passenger Journey Mapping (Practitioner)
 </li>
 <li>
 Passenger Insights (Practitioner)
 </li>
 <li>
 Safety Management (Practitioner)
 </li>
 </ul>
</div>

Associate Manager Passenger Experience

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 #EAG-Talent
 
 
 
 
 Talent Business Analyst (Operations)
 
 
 
 Career Level: CL4
 
 
 AtDeloitte,weareknownforbeingastandardofexcellenceandouremployeesarethedrivers behind.
 
 
 A Business Analyst (Operations) is responsible for providing support towards stabilizing the newly transitioned HRIS and further its seamless adoption across the Consulting Business. This individual will help the Talent Business Advisory Team in managing the Operations part of the delivery of Talent Services.
 
 
 
 WhatYouWill Do:
 
 
 
 As a member Analyst Team (Operations) you will be the catalyst to the adoption of the change brought about by the transition to a new HRIS across the organization and ensure that the effectiveness of the Talent strategies are enhanced further by the efficiency of the operations processes and tools in the following ways:
 
 
 <ul>
 <li>
 Owner of all Processes under the Talent Operations Umbrella; One stop for all the working knowledge and steps to follow for all the processes under the scope of Talent Operations
 </li>
 <li>
 Set and meet Quality parameters on all the processes being executed or reports being published; as part of the Operations Team you will also own the responsibility of ensuring the team remains green on all compliance metrics
 </li>
 <li>
 Be the point of contact for all knowledge on the Tools and the automated accelerators being leveraged for delivery of Talent Services
 </li>
 <li>
 Create and maintain literature around the Tool functionality details while liaising with the development teams; Documentation of SLAs around technical aspects like TAT for change requests. All of this while being adept as a first point basic troubleshooter
 </li>
 <li>
 Ensure familiarity and Ease of Operations for all the users of the various tools. Accomplish this through educational drives, dip check surveys on the understanding levels of the users; Prompt resolutions of queries
 </li>
 <li>
 Timely review of the Processes / Reports and Tool traffic &amp; usage to determine and report on their Utility regular intervals; Identify and Eliminate Sub Process Steps if it has outlived its utility and / or prevents the agility in delivery of service
 </li>
 <li>
 Demonstrate high levels of interpersonal skills to network and collaborate with cross functional teams (CoEs / CTS) that may be dependencies for the changes / upkeep of the tool / processes
 </li>
 <li>
 Being conversant and competent in sourcing data and analyzing them to demonstrate trends across various metrics as may be required time to time
 
 
 </li>
 </ul>
 
 The Team
 
 
 
 The Talent team offers HR solutions by tapping into the different aspects of HR policies, to ensure every professional&rsquo;s engagement with the organization is meaningful. It is structured into five major organizations: Talent Acquisition, Talent Delivery, Talent Development, Talent Specialties and Talent Operations. As part of the Talent Business Advisory (Operations) team, you will work with our internal stakeholders in the Talent and other cross functional teams to create and ensure a robust Operations support that furthers the seamless implementation of Talent strategies across the firm
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Education: MBA or Masters in HR (Tier 3 Business Schools)
 </li>
 <li>
 Experience : 3 to 5 Years
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Fluently Conversant with Excel and Power point
 </li>
 <li>
 Comprehension, Probing and Articulation ability
 </li>
 <li>
 Attention to detailing at granular level
 </li>
 <li>
 Ability to understand logical progression in a process flow
 </li>
 <li>
 Advanced levels of interpersonal skills to be able to work with cross functional teams
 </li>
 <li>
 Stakeholder management abilities while working in a matrixed environment
 
 
 </li>
 </ul>
 Location: Hyderabad
 
 
 Work Timings: 2 PM - 11 PM
 
 
 
 How You&rsquo;ll Grow
 
 
 
 At Deloitte, we&rsquo;ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities&mdash;including exposure to leaders, sponsors, coaches, and challenging assignments&mdash;to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people&rsquo;s growth and development. Explore DU: The Leadership Center in India
 
 
 
 Benefits
 
 
 
 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
 
 Deloitte&rsquo;s culture
 
 
 
 Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
 
 
 
 Corporate citizenship
 
 
 
 Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.
 
 
 
 Disclaimer:
 
 Please note that this job description is subject to change based on the business/project requirements and at the discretion of management.
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 320258
</div>

Assistant Manager - Talent Business Analyst - Consulting (Operations) - Hyderabad

Qualcomm

<div>
 
 Company
 
 
 
 Qualcomm India Private Limited
 
 
 
 Job Area
 
 
 
 Engineering Group, Engineering Group &gt; Software Engineering
 
 
 
 General Summary
 
 
 
 As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces.
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ year of experience with Programming Language such as C, C++, Java, Python, etc.
 </li>
 <li>
 1+ year of experience with Database Management Software.
 </li>
 <li>
 1+ year of experience with API.
 </li>
 <li>
 1+ year of work experience with Git, Perforce, or Source Code Management System.
 
 
 
 </li>
 </ul>
 
 Principal Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Applies Software knowledge to assist and support the design, development, creation, modification, and validation of embedded and cloud edge software, applications, and/or specialized utility programs.
 </li>
 <li>
 Analyzes user needs and software requirements.
 </li>
 <li>
 Designs and implements small software features for products and systems.
 </li>
 <li>
 Participates in the design, coding for small features, unit testing, minor debugging fixes, and integration efforts to ensure projects are completed on schedule.
 </li>
 <li>
 Assists in performing code reviews and regression tests as well as the triaging of issues to ensure the quality of code.
 </li>
 <li>
 Collaborates with others inside project team to accomplish project objectives.
 </li>
 <li>
 Writes technical documentation for Software projects.
 
 
 
 </li>
 </ul>
 
 Level Of Responsibility
 
 
 
 <ul>
 <li>
 Works under supervision.
 </li>
 <li>
 Decision-making affects direct area of work and/or work group.
 </li>
 <li>
 Requires verbal and written communication skills to convey basic, routine factual information.
 </li>
 <li>
 Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.
 
 
 
 </li>
 </ul>
 
 Applicants
 
 : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
 
 
 Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
 
 
 
 To all Staffing and Recruiting Agencies
 
 : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
 
 
 If you would like more information about this role, please contact Qualcomm Careers.
</div>

engineer- java

MakeMyTrip

<div>
 
 
 Role:
 
 Zonal Manager
 
 
 
 Level:
 
 Manager
 
 
 
 Reporting To:
 
 Regional Manager
 
 
 
 Location:
 
 Hyderabad (Managing Andhra Pradesh &amp; Telangana)
 
 
 
 
 
 
 
 About the Function:
 
 
 
 
 The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 The incumbent in this role will be accountable for enhancing the productivity of the portfolio, meeting or exceeding supply targets, identifying market opportunities, and guiding the team to attain their KRAs. Additionally, the role holder will develop strategic insights to improve business profitability, pinpoint opportunities for process improvement, and collaborate closely with business teams to assess process adherence and prioritize areas for enhancement.
 
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 
 
 
 Relationship and Account Management:
 
 
 <ul>
 <li>
 Lead meetings with C-level executives in independent hotels to foster engagement and ensure account performance within designated territories.
 </li>
 <li>
 Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering recommendations based on industry best practices. Travel across various cities to meet relevant decision-makers, aiming to expand the portfolio.
 </li>
 </ul>
 
 
 
 
 
 Portfolio Management and Drive Growth for units:
 
 
 <ul>
 <li>
 Review monthly production reports and guide the team in providing feedback to top producing hotels.
 </li>
 <li>
 Plan and execute market visits, conducting review meetings (virtually and in person) to discuss monthly performance.
 </li>
 <li>
 Create review reports and share market insights and analyses with hotels to drive unit growth, involving relevant team members.
 </li>
 <li>
 Ensure continuous work on inventory availability and price competitiveness throughout the year.
 </li>
 <li>
 Network, negotiate, and close deals with hotel partners alongside the team.
 </li>
 <li>
 Drive exclusive deals to secure a competitive edge for the MMT Group.
 </li>
 </ul>
 
 
 
 
 
 Team Management:
 
 
 <ul>
 <li>
 Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio.
 </li>
 <li>
 Assist the team in welcoming new hotel partners and expanding their territories.
 </li>
 <li>
 Collaborate with the team to drive initiatives such as promotions, optimal pricing, and ensuring inventory continuity with hotel partners.
 </li>
 <li>
 Provide constructive feedback to the team and engage in discussions regarding career growth, guiding their professional development.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 
 <ul>
 <li>
 MBA from a reputed institute with 6 to 9 years of experience in sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.
 </li>
 </ul>
 
 
 
 
 
 
 Key Success Factors for the Role
 
 
 
 <ul>
 <li>
 Mindset that will constantly think about Return on Investment, business.
 </li>
 <li>
 Strong communication skills, Influencing skills, great interpersonal &amp; stakeholder management skills. High on energy, team player coupled with a great attitude.
 </li>
 <li>
 Proficiency in MS Excel and MS PowerPoint is essential.
 </li>
 </ul>
 
 
</div>

Zonal Manager - Hyderabad

ZARA

<div>
 
 Managing delivery of new arrival and replenishment.
 
 
 Monitoring section sales and rankings
 
 
 Monitoring budgeted sales
 
 
 Knowing and understanding of various VC reports
 
 
 Proposing action plans in certain situations
 
 
 Sharing comments and ideas for improving product
 
 
 Proposing and checking items for orders and blocking
 
 
 Executing merchandising tasks
 
 
 Support customer service tasks on the floor
 
 
 support in Training of Sale advisors in terms of fashion
 
 
 
 
 
 A Visual Commercial is the key position for ZARA as it is directly related to the internal image of our stores, the way how merchandise are presented to the customers maintaining our international standards.
 
 
 
</div>

Visual Merchandiser

Kotak Mahindra Bank

<div>
 
 
 Company Name: -
 
 Kotak Mahindra Bank (It's Direct on roll)
 
 
 
 Profile: -
 
 Virtual Relationship Manager
 
 
 
 Location:
 
 -Hyderabad
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 1.Manage and grow a portfolio of customers through regular virtual interaction on calls.
 
 
 
 
 
 2.Understand customer banking needs and recommend suitable Kotak products such as savings accounts, investments, insurance, loans, and digital solutions.
 
 
 
 
 
 3.Ensure high standards of customer service, relationship deepening, and cross-selling.
 
 
 
 
 
 4.Achieve monthly sales and revenue targets while maintaining compliance and quality parameters.
 
 
 
 
 
 5.Provide quick resolution to customer queries and ensure seamless digital banking experience.
 
 
 
 
 
 6.Work closely with internal teams to ensure smooth customer onboarding and issue resolution.
 
 
 
 
 
 
 How to Apply:
 
 
 
 To schedule an interview, please send your CV via WhatsApp to
 
 HR Sayali: 9158043197
 
 
</div>

Virtual Relationship Manager

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
 </li>
 <li>
 5 years of experience in managing warehousing and supply chain operations.
 </li>
 <li>
 5 years of experience in working and managing third-party logistics relationships.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 MBA or Master's degree.
 </li>
 <li>
 5 years of experience in analyzing data and generating business insights to guide business decisions.
 </li>
 <li>
 Experience in data center logistics.
 </li>
 <li>
 Experience in managing contact center support operations globally and developing solutions and tools in partnership with business teams.
 </li>
 <li>
 Experience in risk, change management, process management systems like Kaizen, Six Sigma, Lean etc.
 </li>
 <li>
 Experience in working with multiple cross-functional business teams and stakeholders to set up and stabilize new product operations.
 
 
 </li>
 </ul>
 
 About the job
 
 A problem isn&rsquo;t truly solved until it&rsquo;s solved for all. That&rsquo;s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you&rsquo;ll lead complex, multi-disciplinary projects from start to finish &mdash; working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
 
 
 gTech&rsquo;s Users and Products team (gUP) represent Google's users and many of the partners globally, sharing user insights with the Google organization to enable quality customer and product experiences.
 
 
 gUP builds solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google, supporting Google&rsquo;s consumer products ecosystem and enabling launches for Google&rsquo;s consumer products each year.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Own the day-to-day logistics operations management of multiple data center locations.
 </li>
 <li>
 Create, lead, and support cross-functional company initiatives/projects.
 </li>
 <li>
 Manage third-party logistics partners with associates on their teams dedicated to the account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a changing environment.
 </li>
 <li>
 Manage quarterly budgets, invoice control, and capital improvement projects within the locations. Manage relationships with multiple internal customers at data centers.
 </li>
 <li>
 Recognize improvement opportunities to the cost or quality of services to be provided. Turn the thoughts into a documented business case, present the business case to the peers and management for approval, and provide ongoing project management.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Vendor Manager

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