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Essilorluxottica Chalhoub

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team. Key Responsibilities<ul><li>Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.</li><li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li><li>Manage the customer database to build strong relationship with customers and create future potential selling opportunities</li><li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</li><li>Think hybrid by leveraging all type of point of sales online and offline.</li><li>Provide a clear vision to the team about the business and store's vision and key directions.</li><li>Identify, recruit, develop and retain strong talents.</li><li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li><li>Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.</li><li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li><li>Ensure all sales and operational policies and procedures are followed and maintained in the store.</li><li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.</li><li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li><li>Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hours</li></ul> Are you?<ul><li>KPI focused</li><li>Leading a team to success by being highly commercial</li><li>Committed to creating a positive and energetic culture</li><li>Excited to push the boundaries and be creative</li><li>Result Driven and Problem Solving</li><li>Passionate about building, coaching and developing a dedicated team</li><li> </li></ul>Requirements:<ul><li>Minimum of 3 years optical retail experience.</li><li>Experience in a Store Leadership role</li><li>Written and verbal communication skills in English</li></ul>

Store Manager - Kuwait

Key accountabilities and responsibilities:As a Sales Associate at EssilorLuxottica Chalhoub you will deliver exceptional sales results by assisting the customer in selecting products best suited to their lifestyle. You’ll get to perform almost all store functions including opening and closing, merchandising and of course selling. As an EssilorLuxottica Chalhoub ambassador you will understand and bring to life the EssilorLuxottica Chalhoub Values. JOB RESPONSIBILITIES:The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets. Demonstrate a positive attitude that sees problems as challenges to be faced and overcome Comply with all company policies and procedures, including loss prevention, security and safety are adhered to Be responsible to update product knowledge on an ongoing basis in coordination with the Department/ Boutique or Floor Manager. Monitor and report sales results. Control of client stock assortment. Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals. Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example. Are you?<ul><li>KPI focused.</li><li>Working a successful team by being highly commercial.</li><li>Committed to creating a positive and energetic culture.</li><li>Excited to push the boundaries and be creative.</li><li>Result Driven and Problem Solving.</li></ul> And have<ul><li>Minimum of 3 years optical retail experience.</li><li>Strong written and verbal communication skills in English .</li><li>Arabic Language is a plus.</li></ul>

Sales Associate - Kuwait

Key accountabilities and responsibilities:As an Optometrist you will work as part of  EssilorLuxottica Chalhoub team delivering total satisfaction to our customers through conducting thorough eye examinations and aftercare. You’ll offer our customers recommendations to the highest professional and ethical standards. You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly. In addition you will act as an ambassador for ELC ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.You’ll get to perform almost all store functions including opening and closing, merchandising and of course selling. Knowledge &amp; Skills required:  Knowledge required:<ul><li>Minimum of 3 years’ experience and in the possession of an optical diploma (Optometrist).</li><li>Optical License.</li><li>Written and verbal communication skills in English.</li><li>Proven experience as an Optometrist in a retail or optical setting.</li><li>In-depth knowledge of vision correction, frame styling, lens types, and coatings.</li><li>Proficiency in performing accurate measurements, including pupillary distance (PD).</li><li>Strong customer service skills with the ability to establish rapport and build lasting relationships.</li></ul> Skills required:<ul><li>Offer help and advice customers with choosing frames.</li><li>Passionate about the industry and brand.</li><li>Flexible (working weekends and evenings).</li><li>Deliver excellent customer service and demonstrate a high degree of professionalism</li><li>Coach assistants to consistently deliver effective selling behaviours resulting in high customer engagement</li><li>Examine eyes of patients of all ages in accordance with the local guidelines</li><li>Issue prescriptions for spectacles or contact lenses (if available)</li><li>Liaise with other medical practitioners</li><li>Meet sales targets with regard to selling spectacles &amp; contact lenses</li></ul> Core behavioural competencies:<ul><li>Proactive approach</li><li>Adaptability</li><li>Empathy</li><li>Innovation and Initiative</li><li>Problems Solution</li><li>Great presentation and communication skills</li><li>Multi-tasking</li></ul>  LANGUAGES:<ul><li>English</li></ul>Other Languages <ul><li>Arabic</li></ul>

Optometrist - Kuwait

H&S STORE

شركة رائدة في مجال الهواتف و الاكسسوارات تطلب بائعين شرط العمر لا يتجاوز 35 سنة شرط الخبرة السابقة في مجال المبيعات وفق الشروط التالية1- شخصية ودودة2- حسن المظهر3-المعرفة بالكمبيوتر4- معرفة اللغة الانجليزيةإرسال السيرة الذاتية تحتوي صورة شخصية حديثةA leading mobile phone and accessories company is seeking sales representatives under 35 years of age with prior sales experience. The following qualifications are required:1- Friendly personality2- Presentable appearance3- Computer proficiency4- English language skills. Please send your CV, including a recent photograph.نوع الوظيفة: دوام كاملالراتب المدفوع: KWD٣٠٠٫٠٠٠&nbsp;لكل شهر

بائع /sales man

HOME & GARDEN

1) Operational Aspects&middot; Overseeing all daily operational activities of the business.&middot; Ensuring smooth workflow, efficiency, and process consistency.&middot; Maintaining operational standards, organization, and overall professional presentation.&middot; Implementing and improving Standard Operating Procedures (SOPs).&middot; Ensuring compliance with company policies, safety standards, and regulations.&middot; Monitoring product handling, storage, and quality control processes.2) Inventory &amp; Stock Control&middot; Managing inventory levels and ensuring stock accuracy.&middot; Overseeing stock movement, replenishment planning, and record updates.&middot; Minimizing wastage, shrinkage, and stock discrepancies.&middot; Coordinating forecasting and demand planning to ensure availability.3) Logistics &amp; Execution&middot; Overseeing operational execution from preparation to final delivery/output.&middot; Ensuring timely completion of operational activities based on business requirements.&middot; Monitoring coordination between teams to ensure seamless execution.&middot; Maintaining accurate records related to operational activities.4) Financial &amp; Performance Management&middot; Monitoring operational costs and ensuring cost efficiency.&middot; Identifying opportunities to improve productivity and profitability.&middot; Setting and tracking operational KPIs.&middot; Preparing operational performance reports for management review.5) Customer &amp; Service Support&middot; Ensuring operational support aligns with customer service standards.&middot; Assisting in resolving operational issues that impact customers.&middot; Ensuring timely fulfillment and service execution.6) Vendor &amp; Third-Party Coordination&middot; Coordinating with suppliers and external partners related to operations.&middot; Negotiating and finalizing operational agreements where required.&middot; Monitoring vendor performance and service quality.7) Strategy &amp; Business Growth Support&middot; Supporting expansion initiatives from an operational perspective.&middot; Identifying areas for process improvement and automation.&middot; Contributing to planning and execution of business growth strategies8) Team Management&middot; Supervising operational staff and ensuring clear role allocation.&middot; Providing training and performance guidance.&middot; Coordinating with HR on appraisals and staffing requirements.&middot; Addressing staff concerns and maintaining a productive work environment.Job Type: Full-time

operation Manager

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
 
 
 
 Responsibilities
 
 
 
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 Design and maintain the Prepaid ATL product portfolio and strategy roadmap
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 Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)
 </li>
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 Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns
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 Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches
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 Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels
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 Develop business rules and processes related to new products
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 Liaise with product testing stakeholders to develop and conduct appropriate testing procedures
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 Develop go-to-market strategies and ensure products launch in accordance with roadmap
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 Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy
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 Liaise with Marcom team to support development of marketing and communications material
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 Liaise with Pricing teams to develop up/cross sell campaigns and promotions\
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 Recommend correction actions from post launch gap-analysis on the products and services
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 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
 </li>
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 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 <ul>
 <li>
 Leadership &amp; Stakeholder Management:
 
 
 </li>
 </ul>
 &ndash; Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives
 
 
 &ndash;Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)
 
 
 &ndash;Proven ability to influence without direct authority in matrix environments
 
 
 <ul>
 <li>
 Market &amp; Business Expertise:
 
 
 </li>
 </ul>
 &ndash;Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models
 
 
 &ndash;Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage
 
 
 &ndash;Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing
 
 
 <ul>
 <li>
 CVM &amp; Commercial Capabilities:
 
 
 </li>
 </ul>
 &ndash;Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)
 
 
 &ndash;Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions
 
 
 &ndash;Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)
 
 
 &ndash;Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement
 
 
 <ul>
 <li>
 Analytics &amp; Data Skills:
 
 
 </li>
 </ul>
 &ndash;Strong analytical thinking with the ability to interpret customer data and derive actionable insights
 
 
 &ndash;Hands-on experience with data extraction, cleansing, and validation from multiple data sources
 
 
 &ndash;Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)
 
 
 &ndash;Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus
 
 
 &ndash;Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus
 
 
 <ul>
 <li>
 Execution &amp; Project Management:
 
 
 </li>
 </ul>
 &ndash;Strong organizational and project management skills with the ability to manage multiple initiatives in parallel
 
 
 &ndash;Ability to efficiently manage own time and prioritize team workload in a fast-paced environment
 
 
 &ndash;Experience working with campaign management systems and coordinating execution with operations and channels
 
 
 &ndash;Strong risk identification and mitigation skills, especially in large-scale CVM initiatives
 
 
 <ul>
 <li>
 Problem Solving &amp; Innovation:
 
 
 </li>
 </ul>
 &ndash;Ability to analyze complex situations and develop creative, practical, and value-driven solutions
 
 
 &ndash;Comfortable challenging existing approaches and proposing new ways to improve prepaid performance
 
 
 &ndash;Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)
 
 
 
 &ndash;Communication &amp; Influence
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills
 
 
 </li>
 </ul>
 &ndash;Strong presentation and storytelling capabilities to translate data into clear business narratives
 
 
 &ndash;Effective negotiation and persuasion skills when aligning priorities and managing trade-offs
 
 
 <ul>
 <li>
 Additions:
 
 
 </li>
 </ul>
 &ndash;Experience with omni-channel CVM and customer journeys
 
 
 &ndash;Exposure to AI / ML-driven targeting or next-best-action models
 
 
 &ndash;Experience in data monetization or partnerships is a plus
 
 
 
 Bachelor&rsquo;s Degree Required, Master&rsquo;s In Business/MBA Preferred
 
 
 
 Business, marketing, engineering or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 </ul>
</div>

ZAIN2182 - Prepaid Customer Value Management

<div>
 
 About The Role
 
 
 
 The Information security job involves assessing the effectiveness of Information Security policies and pointing out vulnerabilities or lack of controls to mitigate a given risk and co-manage Business Continuity Plans. The security analyst will work with every department in the company to make recommendations for improvements and craft detailed design documents for them to implement. This job involves project management and It will also involve Information Security Administrator responsibilities.
 
 
 <ul>
 <li>
 Ensure the widespread support of and compliance with information security requirements.
 </li>
 <li>
 Administration and management of IT security Solutions (Hardware, Software) such as Servers, Firewalls, Network Devices, IPS, operating systems, Security Applications, Scanners.
 </li>
 <li>
 Perform various tests and penetration testing on systems and Zain's network ( LAN/WAN, and telecommunications) to capture vulnerabilities and to suggests corrective actions, so that those systems and networks is not interrupted..
 </li>
 <li>
 Make sure that all business applications include adequate security control measures.
 </li>
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 Be an in-house expert who assists with the improvement of security on information systems.
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 Execute detailed Information Security audit procedures.
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 To test, maintain, and follow up on all the information security systems and its alarms and incidents for a better availability.
 </li>
 <li>
 Acts as a technical consultant on information security incident investigations, forensic technical analyses, and possibility of data recovery.
 </li>
 <li>
 Implement Security Awareness Sessions for Zain employees.
 </li>
 <li>
 Analyze logs kept by computer and network access control systems to detect attempts at unauthorized use, and notifies the Information Security Team Leader as necessary.
 </li>
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 Provide business and technical advice and recommendations on a wide variety of information security issues, concerns, and problems
 </li>
 <li>
 Audit access control requests to make sure that only proper access is given to the proper individual as per the business needs.
 </li>
 <li>
 Audit newly installed equipment that are added to the network to make user that they comply with security requirements. Also to make sure that such new installation does not effect the live network.
 </li>
 <li>
 To be involved (co-manage) in the implementation of the ISO 27001, PCI and similar compliance audits and certifications.
 </li>
 <li>
 Lead Internal/External penetration tests and risk assessment exercises.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Apart from his/her job responsibilities, The Information Security Analyst will also perform the responsibilities of the IS Administrator when necessary.
 
 
 </li>
 </ul>
 To perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, and to report any information/physical security breaches or incidents to Data Control Department immediately. Also to ensure that all team members are following mentioned policies.
 
 
 What We Need From You
 
 
 <ul>
 <li>
 Security ownership (Treat security issues as their responsibility not someone else&rsquo;s)
 </li>
 <li>
 Risk-based thinking (Understanding severity of security issues, knows how to document risk)
 </li>
 <li>
 Clear and calm communication (Able to explain security issues to non-technical people, stay composed during incidents)
 </li>
 <li>
 Continuous learning and curiosity (Actively keep up with latest threats and trends, able to think in place of bad actors)
 </li>
 <li>
 Integrity (handles sensitive access and data ethically, escalates security issues instead of hiding them)
 
 
 </li>
 </ul>
 Bachelor&rsquo;s Degree
 
 
 Computer Science, Computer Engineering, Cybersecurity, MIS or any security relevant major
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2172 - Information Security

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