customer success manager Jobs in Melbourne

customer success manager

legal team manager/special counsel - civil Jobs in Melbourne

legal team manager/special counsel - civil

motor claims consultant Jobs in Melbourne

motor claims consultant

senior director, apac sales operations Jobs in Melbourne

senior director, apac sales operations

supply chain consultant Jobs in Melbourne

supply chain consultant

Royalden Tiling and Painting

Overview: The Wall and Floor Tiler is responsible for the installation, repair and maintenance of wall and floor coverings using ceramic, porcelain, mosaic, and natural stone materials. The role requires a high level of craftsmanship, adherence to safety standards, and the ability to interpret plans and specifications to deliver high-quality finishes. Key Duties and Responsibilities The duties of this role include, but are not limited to: • Examining and interpreting plans, drawings, and specifications to determine tiling layout requirements and quantities of materials • Preparing surfaces by removing existing material, cleaning, levelling, grinding, and waterproofing as required • Cutting tiles to size and shape using hand tools, tile cutters, and electrical tile-cutting machines • Laying and fixing tiles using appropriate adhesives, grout, sealants, and spacing techniques to ensure accurate alignment and finish • Selecting, measuring, and marking surfaces to be covered • Applying waterproofing membranes in accordance with building regulations and industry standards • Mixing, applying, and removing adhesives, mortars, and grout • Ensuring joints are clean, sealed, and protected from water ingress • Polishing and cleaning completed tiled surfaces, removing excess grout and residue • Identifying and repairing damaged or loose tiles and finishes 1 • Complying with all Occupational Health and Safety (OHS) requirements, including the correct use of PPE and safe operation of machinery • Advising clients and supervisors on material options and installation techniques where required • Ensuring tools, equipment, and workspaces are maintained in clean and safe condition • Completing tasks within project timelines and to company quality standards Skills, Qualifications and Experience Required • Certificate III in Wall and Floor Tiling or equivalent qualification / on-the-job experience assessed as equivalent. • Strong understanding of tiling materials, adhesives and waterproofing systems • Ability to read and interpret construction drawings and site plans • Demonstrated ability to work independently and as part of a team • Good physical fitness and manual handling capability • Strong attention to detail and quality workmanship • Commitment to workplace safety and company procedures • Current White Card or willingness to obtain before commencement • Current driver's licence preferred

Wall and floor tiler

Zendesk Group

Senior Director, APAC Sales Operations page is loaded  Senior Director, APAC Sales Operationsremote type: Fully Flexiblelocations: Melbourne, Australia: Singaporetime type: Full timeposted on: Publié aujourd'huijob requisition id: R32259  Job Description  Zendesk's mission is to power exceptional service for every person on the planet, and our Go To Market (GTM) Operations team sits at the heart of that promise. As Senior Director, APAC GTM Operations, you will turn data into decisions and processes into growth-helping our region hit the numbers and deliver legendary customer experiences.    How you'll make an impact   Champion business transparency. Drive a weekly operating cadence that gives Sales, Customer Success, and Finance leaders real time visibility into pipeline, forecast accuracy, and renewal health.   Run world class planning. Own annual and quarterly GTM planning-capacity models, segmentation, quotas, and compensation design-aligned with Zendesk's global frameworks.   Unlock insights with AI & BI. Partner with RevOps and Data teams to embed AI powered forecasting, Clari/SFDC dashboards, and self service analytics that surface risks and opportunities early.   Elevate tooling & process. Translate APAC business requirements into scalable enhancements for Salesforce, Anaplan, CPQ, and our AI-assisted GTM stack.   Act as a trusted proxy for the Regional Sales Leader. Represent APAC GTM priorities in executive reviews, steering committees, and day to day decision making when the leader is unavailable.   Lead & grow the team. Inspire a distributed group of sales ops professionals across Australia, Japan, India, and Singapore-modeling our values to lead with exceptional customer service, deliver the simplest solution, show pride in our work, and care for each other.    What you'll bring   10+ years in GTM/Sales Operations within high growth SaaS, including 5+ years managing multi country teams.   Demonstrated experience leveraging AI and large language models (LLMs) in business processes to drive scale and efficiency.   Demonstrated success owning end to end territory & quota design, sales compensation, and forecast governance for >$300M ARR business.   Expertise with Salesforce, Clari (or equivalent), Tableau/Looker, and advanced Excel/SQL; Anaplan a plus.   Strategic mindset balanced with a bias for action-you synthesize complex data into clear choices, then drive execution.   Executive level communication skills and a knack for influencing cross functional partners.   Passion for coaching diverse talent and fostering an inclusive, psychologically safe culture.  : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Senior Director, APAC Sales Operations

phase4

In the intricate dance of global commerce, supply chains are the lifelines that interconnect our economies, weaving a tapestry of trade and transaction across borders. Yet, this vast network, pulsating with the rhythm of demand and delivery, has long been shadowed by an inconvenient truth - its environmental impact. But as the sun rises on a new era of consciousness, technological innovations are emerging as the luminaries leading the charge towards sustainable supply chains. Here's how. What we're looking for: Sustainability begins with understanding, and intelligent analytics provide that clarity. By harnessing the power of Big Data, companies can now gain unprecedented insight into their supply chain operations. Advanced software platforms dissect every stage of the supply chain, revealing the carbon footprint embedded in each process. This level of transparency is the cornerstone upon which sustainable strategies are built.The first step towards a sustainable supply chain is understanding its environmental impact. Intelligent analytics serve as the lantern in the darkness, illuminating the once-hidden corners of supply chain operations:<ul><li>Energy consumption analysis</li><li>Waste generation and diversion metrics</li></ul>With such detailed insights, businesses can craft strategies that target the most impactful areas for improvement. The right candidate will have: <ul><li>Data Integration: Algorithms first integrate disparate data sources to provide a cohesive view of the supply chain.</li><li>Emission Identification: They then pinpoint where emissions are highest, providing clear targets for reduction efforts.</li><li>Optimization Strategies: Finally, they offer a suite of solutions, from route optimization to resource allocation, turning data into actionable environmental strategies.</li></ul> Work at Revolve Artificial Intelligence (AI) is paving the way for circular supply chains, where products at the end of their life are reincorporated into the production cycle. AI systems analyze market trends and material life cycles, orchestrating the reuse and recycling of components. This not only conserves resources but also drastically slashes emissions, steering the supply chain away from a linear 'take-make-dispose' model towards a circular economy.As the global economy strides towards a greener future, these technological innovations are not just tools but torchbearers, illuminating the path forward. They are redefining efficiency, not by the speed of delivery or the cost of production, but by the sustainability of operations."In this transformative landscape, companies like Revolve stand at the forefront, offering platforms that integrate these technologies to empower businesses in actualizing sustainable supply chains."In the pursuit of sustainability, every innovation is a step forward, and every optimized supply chain is a victory for our environment. The journey is complex, but the direction is clear, and with technology as our compass, a sustainable future is not just a destination but a dynamic and continuous journey.Apply NowEach role is integral to advancing sustainable supply chain solutions and offers a unique chance to contribute to meaningful, industry-leading work.251 LITTLE FALLS DRIVE WILMINGTON, DE 19808

Supply Chain Consultant

Avant Mutual Group

Legal Team Manager/Special Counsel - Civil Melbourne VIC, Australia Req Avant Law is a National specialist law firm looking for a Legal Team Manager or Special Counsel to join our team in Melbourne, working closely with specialist Head of Practice, Caroline Tuohey and joining a team of purpose-driven lawyers (including senior lawyers Madhavi Ligam , Amy McGregor and Fraser Oakley ) who are passionate about defending medical practitioners. If you are looking for a law firm without daily billable targets and instead focussed upon collaboration, mentoring, advocacy and making a difference for doctors we want to hear from you.This is an opportunity for an experienced medical defence litigation lawyer to progress their career and lead Avant Law's Civil Practice Team. We seek an applicant with experience in managing and/or supervising medical defendant lawyers and has a genuine interest in mentoring the next generation of lawyers in this specialised area of law.This is a full-time permanent position based out of our Melbourne office with hybrid working arrangements. The key responsibilities include:<ul><li>Conducting own civil file load and managing the civil litigation team in accordance with the KPI's, ensuring billing targets are met and high quality legal services are provided by the civil team;</li><li>Provision and supervision of lawyers with a range of PQE experience to deliver sustainable, timely and efficient legal services in order to achieve the best possible outcomes for both the membership and the member as well as reduction in cycle times, accurate reserve and reduction in external legal costs;</li><li>Coordination of resourcing and workflows within the civil team and ensuring the management of claims in accordance with agreed protocols, standards and procedures of Avant Law and professional and ethical standards with documented standards and procedures consistently applied;</li><li>Supervision, mentoring and development of the civil team (lawyers and paralegals) to enable career development for staff within the Avant Law team;</li><li>Advising and supporting the Head of Practice, Legal and as appropriate the Head of Avant Law and General Manager Civil on State legal trends, issues, reforms, significant cases and other developments relevant to the Practice Group. </li></ul>To be successful in this role you will have:<ul><li>10+ years' PQE ideal.</li><li>Experience in leadership or strong interest in the development of people leadership skills.</li><li>Defence medical negligence and insurance law experience ideal.</li><li>Demonstrated health law knowledge.</li><li>Proactive in developing relationships and understanding and balancing member, business and team requirements.</li><li>Strong time management and multi-tasking skills. </li></ul>Why work for Avant Law?<ul><li>You would be working for Australia's largest specialist medico-legal law firm.</li><li>You are guaranteed a pipeline of work from your instructing client, Avant Insurance, who are co-located.</li><li>You will work with event-based billing (goodbye to 6 minute units and daily billable targets!)</li><li>You will get to work on a great variety and breadth of cases but with a focus on medical indemnity claims.</li><li>You will be working in an open and collaborative environment with access to the top specialist medico-legal solicitors in the country.</li></ul> Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.We prefer to deal with candidates directly. For further information on this role, please contact Lisa Craddock, Talent Acquisition Business Partner on for a confidential discussion.

Legal Team Manager/Special Counsel - Civil

Customer Success Manager

Steadfast Group Ltd.

Overview Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.We are leaders of the general insurance broking and underwriting industry, and we lead from the front. About the Opportunity An exciting opportunity has become available for a passionate and detail-oriented Motor Claims Consultant to join our dynamic claims team. In this role, you'll manage Motor claims from end to end, working across a diverse portfolio that includes both intermediated and direct customers.This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional customer service. You'll play a key role in ensuring claims are handled efficiently, professionally, and in line with compliance standards. Key Responsibilities <ul><li>Accurately assess and manage Motor claims in accordance with company policies and industry regulations.</li><li>Handle claims efficiently within agreed workflow timeframes and service level agreements (SLAs).</li><li>Proactively manage claim lifecycles through diary management and vendor coordination (e.g., repairers, assessors).</li><li>Respond to customer complaints and expressions of dissatisfaction with empathy and professionalism.</li><li>Manage incoming call enquiries, providing clear and timely support to customers and stakeholders.</li><li>Conduct regular claims reviews and assist with overflow claims from other sub-teams as needed.</li></ul> Skills and Qualifications <ul><li>3-5 years of experience in Motor claims handling.</li><li>Strong customer service skills with the ability to adapt communication to different customer groups.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Proven time management and organisational skills.</li><li>Familiarity with regulatory compliance in the insurance industry.</li><li>Experience working with external vendors such as repairers, assessors, and brokers.</li></ul> Benefits As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:<ul><li>Hybrid working arrangements to help you balance work and home life.</li><li>Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.</li><li>Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.</li><li>An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, and confidential counselling.</li><li>Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.</li></ul> About us We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change. To apply We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email Equal opportunity We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.Steadfast Group acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past and present.

Motor Claims Consultant