inbound call agent

Modalways

<div>
 
 About The Role
 
 
 
 Modalways is seeking a professional and service-oriented
 
 Inbound Call Center Agent
 
 to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound calls from clients in a professional and courteous manner.
 </li>
 <li>
 Document client inquiries, issues, and requests in internal systems.
 </li>
 <li>
 Route service or technical concerns to the appropriate internal teams.
 </li>
 <li>
 Follow established call-handling and communication guidelines.
 </li>
 <li>
 Provide follow-up updates to clients as needed.
 </li>
 <li>
 Maintain accurate call logs and records.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Previous experience in a call center or customer service role preferred.
 </li>
 <li>
 Strong verbal communication and active listening skills.
 </li>
 <li>
 Ability to multitask in a structured office environment.
 </li>
 <li>
 Basic computer skills; experience with CRM or ticketing systems is a plus.
 </li>
 <li>
 Professional, reliable, and detail-oriented work style.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career growth within a technology-focused company
 
 
 </li>
 </ul>
 
 Employment Type:
 
 Full-Time, W-2 employee.
</div>

Inbound Call Center Agent

Contractor In Charge

<div></div><div>Call Center Agent 
 
The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks. 
This role also requires a strong sales mindset, with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking. 
This role directly impacts SLA performance, client satisfaction, booking conversion rates, and overall revenue generation. Agents are expected to operate with urgency, accuracy, accountability, and a results-driven, sales-oriented approach. 
The Call Center Agent owns not only accurate call handling and booking execution, but also maximizing every inbound opportunity into revenue through effective sales execution. 
 
Who We Are 
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries-and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out-and we let them focus on that by doing the rest for them! 
 
Location: Must live in Alabama, Arizona, Florida, Georgia. Michigan, Nevada, North Carolina, South Carolina, Tennessee, Texas, Virginia 
 
What We Offer:<ul><li>
Competitive salary - starting at $17/hour</li><li>
Medical Benefits -available after 90 days!</li><li>
Retirement Savings Plan</li><li>
Vacation Pay</li><li>
Paid training</li><li>
Advancement Opportunities</li></ul> 

Responsibilities:<ul><li>
Answer all incoming calls or online inquiries, as the initial point of contact</li><li>
Using a company-prepared script, answer our customers&rsquo; questions and guide them to the best service-solution for their home</li><li>
Provide a sense of calm and exhibit empathy for customers, so they feel comfortable</li><li>
Conduct service-related, follow-up calls to check in on past customers and assess their current needs</li><li>
Help the field team by taking detailed notes from customer calls and entering them into our system</li><li>
Contribute to our company&rsquo;s culture by being upbeat and hard-working</li></ul> 

Requirements:<ul><li>
High School Diploma/GED is required</li><li>
Self-starter, reliable, flexibility with hours</li><li>
High level of accuracy and efficiency</li><li>
Exceptional verbal and written communication skills</li><li>
Courteous, professional manner, strong customer service skills</li><li>
Computer literacy and strong typing skills (30+ WPM),experience with Microsoft Office</li><li>
Excellent multitasking and follow-up skills, with high attention to detail</li><li>
Excellent interpersonal communication skills on a professional and technical level</li><li>
Able to work both independently and as part of a team</li><li>
Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required.</li></ul>
Work Schedule:<ul><li>
This entry-level work-from-home job works a flexible schedule depending on business needs.</li></ul>
We are an equal opportunity employer 

XknC4BkI2Q</div>

Customer Service Representative

<div>
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Call Center Agent
 
 &nbsp;
 
 
 The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks.
 
 
 This role also requires a strong sales mindset
 
 , with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking.
 
 This role directly impacts SLA performance, client satisfaction,
 
 booking conversion rates
 
 , and overall revenue generation. Agents are expected to operate with urgency, accuracy, accountability, and a
 
 results-driven, sales-oriented approach
 
 .
 
 The Call Center Agent owns not only accurate call handling and booking execution, but also
 
 maximizing every inbound opportunity into revenue through effective sales execution.
 
 
 
 
 
 
 Who We Are
 
 
 
 &nbsp;
 
 
 
 Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and we let them focus on that by doing the rest for them
 
 
 
 
 !
 
 
 
 &nbsp;
 
 
 Location:
 
 &nbsp;
 
 Must live in&nbsp;
 
 
 Alabama, Arizona, Florida, Georgia. Michigan, Nevada, North Carolina, South Carolina, Tennessee, Texas, Virginia
 
 
 &nbsp;
 
 
 What We Offer:
 
 &nbsp;
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Competitive salary - starting at $17/hour
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Medical Benefits -available after 90 days!
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Retirement Savings Plan
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Vacation Pay
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Paid training
 
 
 &nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Advancement Opportunities&nbsp;&nbsp;&nbsp;
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Responsibilities:
 
 &nbsp;
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Answer all incoming calls or online inquiries, as the initial point of contact
 
 
 &nbsp;
 
 
 
 </li>
 <li>
 
 
 
 
 
 Using a company-prepared script, answer our customers&rsquo; questions and guide them to the best service-solution for their home
 
 
 &nbsp;
 
 
 
 </li>
 <li>
 
 
 
 
 
 Provide a sense of calm and exhibit empathy for customers, so they feel comfortable
 
 
 &nbsp;
 
 
 
 </li>
 <li>
 
 
 
 
 
 Conduct service-related, follow-up calls to check in on past customers and assess their current needs
 
 
 &nbsp;
 
 
 
 </li>
 <li>
 
 
 
 
 
 Help the field team by taking detailed notes from customer calls and entering them into our system
 
 
 &nbsp;
 
 
 
 </li>
 <li>
 
 
 
 
 
 Contribute to our company&rsquo;s culture by being upbeat and hard-working
 
 
 &nbsp;
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 &nbsp;
 
 
 
 <ul>
 <li>
 
 
 
 High School Diploma/GED is required&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Self-starter, reliable, flexibility with hours&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 High level of accuracy and efficiency&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Exceptional verbal and written communication skills&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Courteous, professional manner, strong customer service skills&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Computer literacy and strong typing skills&nbsp;(30+ WPM),experience with Microsoft Office
 
 
 
 </li>
 <li>
 
 
 
 Excellent multitasking and follow-up skills, with high attention to detail&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Excellent interpersonal communication skills on a professional and technical level&nbsp;&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Able to work both independently and as part of a team&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 
 Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Work Schedule:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 This entry-level work-from-home job works a&nbsp;
 
 flexible schedule
 
 &nbsp;depending on business needs.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 We are an equal opportunity employer
 
 
 &nbsp;
 
 
 
 
 
 
 &nbsp;
</div>

Luxury Bath Technologies

TITLE: HEY CALL CENTER PRO…
 
Tired of cold calls?
 Burned out on low pay and empty promises?
 
We’re expanding into a new territory, opening a new location, and sitting on a massive backlog of inbound leads.
 
✨ What We Offer
 Make $25+/hour
 Local & flexible schedules
 High-quality inbound calls only
 Paid training + support
 5 new lead sources just launched
 Promotion from within
 
Who We Want
 6 driven reps
 Confident communicators
 Strong booking/close rates
 Team players who show up
 
Spots are limited.
 Apply now and get into a call center that actually works.
 
Palm Harbor - NO REMOTE | Hourly + Bonuses | No Cold Calling
 
Ready to start? Apply today! Reply with your resume or a brief intro about why you’d be a great fit.
 
727-786-6400 Interviews happening this week – Don’t miss out!
 nylkXC52oz

HEY CALL CENTER PRO..

TITLE: HEY CALL CENTER PRO…
 
Tired of cold calls?
 Burned out on low pay and empty promises?
 
We’re expanding into a new territory, opening a new location, and sitting on a massive backlog of inbound leads.
 
✨ What We Offer
 Make $25+/hour
 Local & flexible schedules
 High-quality inbound calls only
 Paid training + support
 5 new lead sources just launched
 Promotion from within
 
Who We Want
 6 driven reps
 Confident communicators
 Strong booking/close rates
 Team players who show up
 
Spots are limited.
 Apply now and get into a call center that actually works.
 
Palm Harbor - NO REMOTE | Hourly + Bonuses | No Cold Calling
 
Ready to start? Apply today! Reply with your resume or a brief intro about why you’d be a great fit.
 
727-786-6400 Interviews happening this week – Don’t miss out!
 cvi9Qc9nGO

TITLE: HEY CALL CENTER PRO…
 
Tired of cold calls?
 Burned out on low pay and empty promises?
 
We’re expanding into a new territory, opening a new location, and sitting on a massive backlog of inbound leads.
 
✨ What We Offer
 Make $25+/hour
 Local & flexible schedules
 High-quality inbound calls only
 Paid training + support
 5 new lead sources just launched
 Promotion from within
 
Who We Want
 6 driven reps
 Confident communicators
 Strong booking/close rates
 Team players who show up
 
Spots are limited.
 Apply now and get into a call center that actually works.
 
Palm Harbor - NO REMOTE | Hourly + Bonuses | No Cold Calling
 
Ready to start? Apply today! Reply with your resume or a brief intro about why you’d be a great fit.
 
727-786-6400 Interviews happening this week – Don’t miss out!
 6u5EYrtchs

AD #1 — Expansion + Pay Hook (Brand-Forward)
 
TITLE: CALL CENTER REPS WANTED – MAKE $25+/HOUR!
 
We’re a local, family-owned home improvement company expanding into a new location and territory—and we have more inbound leads than our team can handle.
 
This is not cold calling. This is real demand.
 
✨ Why This Works
 Local & flexible schedules
 $25+/hour with hourly + performance bonuses
 High-quality inbound leads (huge backlog)
 5 brand-new lead sources just launched
 Most recognized home improvement company in the area
 Paid training + ongoing coaching
 Clear path for growth—we promote from within
 
Who We’re Hiring
 6 motivated call center reps
 Confident communicators who convert
 Able to maintain a strong close/booking rate
 Reliable, professional, and performance-driven
 
Only 6 spots available.
 Apply now and join a company that’s growing fast—and taking its team with it.
 
Palm Harbor - NO REMOTE | Hourly + Bonuses | No Cold Calling
 
Ready to start? Apply today! Reply with your resume or a brief intro about why you’d be a great fit.
 
727-786-6400 Interviews happening this week – Don’t miss out!
 ZIjTNAdiIJ

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