inbound call agent

ASFASF

Title: Call Center Agent (ACA / Medicare / DME Campaign)Location: North KarachiShift Timings: 7 pm - 3 am (Night) (Mon &ndash; Sat)Job Type: Full-Time (Night Shift)Salary: PKR 15,000 - 30,000 + Attractive CommissionsJob Responsibilities<ul><li>Make outbound/inbound calls to US-based customers</li><li>Handle ACA (Affordable Care Act), Medicare &amp; DME campaigns</li><li>Qualify customers based on eligibility (income, age, insurance status)</li><li>Accurately collect and verify customer information</li><li>Transfer qualified calls to Senior Closers/Supervisors</li><li>Maintain professionalism and follow compliance scripts</li><li>Achieve daily/weekly performance targets</li></ul>Job Requirements<ul><li>Prior experience in ACA / Medicare / DME campaign (preferred)</li><li>Fresh candidates with strong English communication are encouraged</li><li>Clear American accent is a plus</li><li>Ability to work night shifts consistently</li><li>Strong convincing &amp; listening skills</li><li>Basic computer knowledge</li></ul>Eligibility Criteria<ul><li>Education: Matric / Intermediate or above</li><li>Age: 18 &ndash; 30 Years</li><li>Gender: Male / Female</li></ul>Benefits &amp; Perks<ul><li>Attractive commission &amp; incentive structure</li><li>Performance-based growth opportunities</li><li>Friendly &amp; professional work environment</li><li>Special conveyance allowance for females</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs30,000.00 per monthWork Location: In person

DME Sales Executive

Mars BPO

Job Description: We are looking for proactive and energetic Call Center Operators to join our team. In this role, you will handle inbound and outbound calls, provide information about our products and services, assist customers with their queries, and support sales operations. This position is ideal for freshers or candidates with call center experience who want to grow in a professional and dynamic environment.Key Responsibilities:<ul><li>Manage inbound and outbound calls efficiently and professionally.</li><li>Provide accurate product/service information to customers.</li><li>Address and resolve customer queries and complaints promptly.</li><li>Support lead generation and sales campaigns.</li><li>Maintain proper records of calls and follow-ups.</li><li>Collaborate with team members to achieve targets and KPIs.</li></ul>Requirements:<ul><li>Minimum education: Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Strong communication skills in [English/Local Language].</li><li>Customer-focused with good problem-solving skills.</li><li>Ability to work under pressure and meet targets.</li><li>Basic computer skills; familiarity with MS Office.</li><li>Previous call center experience is a plus but not mandatory.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Friendly and professional work environment.</li><li>Opportunities for career growth and development.</li><li>On-the-job training and guidance.</li><li>Recognition and rewards for outstanding performance.</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:30 PM to 5:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Operator

Meraki Group

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities <ul><li>Answer inbound calls from families promptly and professionally.</li><li>Make outbound calls towards new leads, follow-ups to existing parents, collecting feedback from existing parents.</li><li>Handle parent inquiries, complaints, and requests with accuracy and empathy.</li><li>Provide detailed information about the school, its processes & upcoming events/ activities.</li><li>Record & update details of all interactions in the CRM.</li><li>Escalate complex issues to senior team members & refer cases to specific teams depending on case history.</li><li>Achieve daily/weekly/monthly call handling and performance targets.</li><li>Maintain a positive, professional, and courteous tone during all customer interactions.</li><li>Follow call scripts, quality standards, and compliance guidelines.</li></ul> Qualifications <ul><li>Bachelor's degree is a must.</li><li>Prior customer service or call center experience is an advantage but not mandatory.</li><li>Excellent English communication Skills.</li><li>Active listening and problem-solving abilities.</li><li>Ability to remain calm under pressure and handle difficult parents.</li><li>Basic computer knowledge and familiarity with MS Office/CRM tools.</li><li>Flexible working in shifts for an international location.</li></ul>

Call center Executive

The Talenters

Earn &bull; Grow &bull; Succeed &mdash; Your Career Starts Here!Are you confident in English? Do you enjoy talking, persuading, and earning? This is your chance to join a fast-growing international call center where performance is rewarded, growth is real, and earnings are competitive.We are hiring motivated Call Center Agents for Night Shifts. If you have excellent English communication skills and a winning attitude, we want YOU.Shift TimingsPart-Time: 7:00 PM &ndash; 2:00 AM Full-Time: 7:00 PM &ndash; 4:00 AMSalary &amp; Benefits<ul><li>Attractive Monthly Salary</li><li>Uncapped Commission &amp; Bonuses</li><li>Performance-Based Growth</li><li>Professional &amp; Friendly Work Environment</li><li>Training Provided &ndash; Freshers Welcome (If they have excellent English communication skills)</li><li>On-time Salary Payments</li></ul>Job Responsibilities<ul><li>Handle outbound/inbound calls professionally</li><li>Communicate confidently with international clients</li><li>Maintain call quality and performance standards</li><li>Achieve daily and monthly targets</li></ul>Requirements (IMPORTANT)Excellent English communication is a MUST Confident, energetic, and target-driven personality Sales or call center experience is a PLUS (not mandatory) Punctual, disciplined, and willing to work night shifts- Only apply if your English is strong.Share your cv via WhatsApp 0349-3613193Or come for Walk-In Interview between 5:00 PM &ndash; 7:00 PM Job Location :Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiEARN Up to 100kWhy Join Us?Because here, your voice earns you money. Because hard work is noticed and rewarded. Because this is not &ldquo;just a job&rdquo; &mdash; it&rsquo;s a career opportunity.Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Executive – (English Fluency Required)

Abacus Outsourcing

Company: Abacus BPO Job Type: Full-time Salary Range: PKR 37,000 + 5000 per monthJob Summary: Abacus BPO is hiring Customer Relations Officers for a domestic project. This is an excellent opportunity for candidates who want to grow their career in the BPO and customer services industry.Roles Available:<ul><li>Inbound Calls</li><li>Domestic Project</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (14 Years of Education)</li><li>6 months to 1 year of experience in any field</li><li>Strong verbal communication in English or Urdu</li><li>Familiarity with digital tools.</li><li>Prior BPO/Customer Service experience will be an advantage</li></ul>What We Offer:<ul><li>Competitive Salary (PKR 37,000 &ndash; 42,000)</li><li>Performance-based Incentives</li><li>Career Growth Opportunities</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shifts</li></ul>How to Apply:Apply via Indeed or send your resume directly on Whatsapp at 03485616568.Note: We also have daily interviews between 12:00 PM to 4:00 PM at the office. Please bring your resume at the venue to ensure smooth facilitation.Location: Plot 349-352, 1st Floor, Street 5, I-9/3, Islamabad Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer

The urban Advisors LLC

Job TitleCall Center Agent &ndash; Real EstateLocationDubai, UAEJob TypeFull-timeJob SummaryWe are looking for a Call Center Agent to handle inbound and outbound calls related to real estate inquiries. The role involves qualifying leads, providing basic project information, scheduling site visits, and supporting the sales team to convert prospects into clients.Key ResponsibilitiesCall Handling &amp; Lead Management<ul><li>Handle inbound calls from property portals, ads, and marketing campaigns</li><li>Make outbound calls to generated leads and database clients</li><li>Qualify leads based on budget, location, property type, and buying timeline</li><li>Explain basic details of off-plan and ready properties</li><li>Schedule site visits, meetings, and follow-ups for sales consultants</li></ul>Customer Support<ul><li>Answer customer queries professionally and promptly</li><li>Maintain a positive, helpful, and persuasive communication style</li><li>Follow up with clients via calls, WhatsApp, SMS, and email</li></ul>CRM &amp; Reporting<ul><li>Update lead information accurately in the CRM system</li><li>Track call outcomes, follow-ups, and appointment status</li><li>Submit daily/weekly call and lead conversion reports</li></ul>Compliance &amp; Process<ul><li>Follow company scripts, call quality standards, and RERA compliance guidelines</li><li>Maintain confidentiality of client data</li></ul>Skills &amp; RequirementsRequired<ul><li>1&ndash;3 years experience in call center / telesales / real estate calling</li><li>Excellent English communication skills (Arabic/Hindi is a plus)</li><li>Strong persuasion and negotiation skills</li><li>Ability to handle high call volumes</li><li>Basic knowledge of Dubai real estate (off-plan, payment plans, commissions)</li><li>Familiar with CRM systems (HubSpot, Zoho, Salesforce, etc.)</li></ul>Preferred<ul><li>Experience with property portals (Bayut, Property Finder, Dubizzle)</li><li>Understanding of Dubai developers &amp; projects</li><li>Target-oriented mindset</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of calls made/received daily</li><li>Qualified leads generated</li><li>Appointments/site visits scheduled</li><li>Lead-to-appointment conversion ratio</li><li>Follow-up effectiveness</li></ul>Working Hours<ul><li>6 days a week</li><li>Shift-based (depending on campaign)</li></ul>Compensation &amp; Benefits<ul><li>Fixed salary + performance-based incentives</li><li>Visa &amp; medical insurance (as per UAE labor law)</li><li>Career growth into Sales Consultant / Relationship Manager roles</li></ul>Job Type: Full-timePay: AED1,000.00 - AED2,500.00 per month

Call Centre Agent

Rosmetic

FEMALE Call Center Agent &ndash; Rosmetic Medical CenterKey Responsibilities<ul><li>Handle inbound calls to book, confirm, and reschedule appointments</li><li>Answer patient inquiries regarding services, treatments, and clinic policies</li><li>Make outbound calls for appointment reminders, follow-ups, and client re-engagement</li><li>Promote current services, packages, and limited-time offers in a professional manner</li><li>Accurately update the CRM system with patient information and follow-up actions</li><li>Coordinate closely with the front desk, nurses, and doctors to ensure smooth patient flow</li><li>Maintain strict patient confidentiality and detailed call records</li></ul>Requirements<ul><li>Minimum 1 year of call center or customer service experience</li></ul>(Healthcare or medical aesthetics experience is a strong advantage)<ul><li>Excellent spoken English (additional languages are a plus)</li><li>Friendly, empathetic, and patient-focused communication style</li><li>Strong organizational skills and attention to detail</li><li>Ability to multitask in a fast-paced, client-focused environment</li></ul>What We Offer<ul><li>Work in a premium medical aesthetics environment</li><li>Supportive and professional team culture</li><li>Opportunities for growth within the clinic</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>medical call center agent: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service/Call Center Agent

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