call center representative Jobs in Lahore

call center representative

cold caller

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

inbound call center agent

Truck Trips PVT LTD (Bahria Town Lahore)

Tahami Enterprises is hiring bold, confident, and presentable female call center agents for a UK business appointment-setting campaign.This role is focused on appointment setting only.No sales closing involved.Responsibilities<ul><li>Call UK businesses and book appointments</li><li>Speak confidently and professionally in English</li><li>Follow provided scripts and call guidelines</li><li>Achieve daily/weekly appointment targets</li><li>Maintain accurate call and lead records</li></ul>Requirements<ul><li>Female candidates only</li><li>Bold, confident, and energetic communication style</li><li>Good spoken English (UK accent preferred)</li><li>Prior call center / telemarketing experience is a plus</li><li>Ability to work in UK shift timings</li><li>Presentable personality and professional attitude</li></ul>What We Offer<ul><li>Salary range PKR 30,000 &ndash; 50,000</li><li>Performance-based growth opportunities</li><li>Stable UK campaign</li><li>Professional and supportive work environment</li></ul>How to ApplyApply via Indeed or contact us directly:+92 309 8772006Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthExperience:<ul><li>Call center or appointment fixing : 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore Bahria Town (Required)</li></ul>Work Location: In person

Female Call Center Agent (UK Campaign – Appointment Setting)

Madni Paper Mart

Hiring: Call Center AgentsLahore OWe are looking for experienced or fresh call center agentsTiming: [10AM to 7PM] Monday to SaturdaySalary: 50k to 70k Basic + Commission (Depends on Experiance)Requirements: Good English/Urdu communicationJob Type: Part-timePay: Rs30,000.00 - Rs65,000.00 per monthWork Location: In person

Agents Required for call center

Moldech Pvt Ltd.

Key Responsibilities:<ul><li>Develop a deep understanding of our products and services to effectively communicate benefits and features to clients.</li><li>Identify and target potential clients, initiating contact and developing relationships.</li><li>Manage the entire sales cycle, from prospecting to closing deals.</li><li>Provide timely follow-ups with clients to ensure their needs are met and to identify opportunities for further sales.</li><li>Prepare and deliver presentations and demonstrations of our products/services.</li><li>Handle administrative tasks related to sales, such as maintaining client records and preparing sales reports.</li><li>Stay up-to-date with industry trends and competitor activities.</li></ul>Qualifications:<ul><li>Proven experience in sales, with a strong technical background.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to understand and explain complex technical concepts.</li><li>Strong organizational and administrative skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in CRM software and MS Office.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred.</li></ul>Job Type: Full-timePay: Rs65,000.00 per monthExperience:<ul><li>English Call Center: 1 year (Required)</li><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Call Center Agent - Salary 65k/month + Commission

Deskfrnd

About the RoleWe are looking for a proactive and detail-oriented Call Center Agent &ndash; Customer Support Representative to join our operations team. Your primary responsibility will be scheduling UK-based security personnel, managing shift coverage, and providing professional support to both clients and security officers.This is a fast-paced role that requires excellent communication, organization, and multitasking abilities.Roster &amp; Shift Details<ul><li>Current Pattern: 4 days ON &rarr; 4 days OFF</li><li>Shift Duration: 12 hours per shift</li><li>Note: This is a full-time contract position, and shift timings or roster patterns may change in the future based on operational requirements.</li></ul>Key Responsibilities<ul><li>Schedule security guards for various UK sites using Parim or other scheduling tools</li><li>Handle inbound &amp; outbound calls, emails, and live queries</li><li>Manage last-minute shift changes, call-ins, and scheduling conflicts</li><li>Maintain accurate shift records, attendance logs, and notes</li><li>Provide professional support to clients and guards</li><li>Assist with recruitment and onboarding processes</li><li>Work collaboratively with team members to ensure smooth operations</li></ul>Requirements<ul><li>Minimum 1 year experience in customer service, call center work, or scheduling</li><li>Fluent English (verbal + written)</li><li>Strong multitasking, communication, and problem-solving skills</li><li>Experience with scheduling software (Parim knowledge is a plus; training provided)</li><li>Ability to work rotational shifts, weekends, and holidays</li></ul>Benefits<ul><li>Competitive salary + performance incentives</li><li>Full training &amp; development programs</li><li>Opportunities for long-term growth</li><li>Paid time off</li><li>Supportive and structured work environment</li></ul>Walk-In Interviews (Fast Hiring Process)We are conducting walk-in interviews for immediate hiring. Due to urgency, no telephonic interviews will be conducted.Candidates are encouraged to visit the office directly for a quick assessment and interview.Location: Allama Iqbal Town, Lahore Timings: 1:00 PM &ndash; 5:00 PM (Monday to Wednesday) Contact: +92 321 5424142Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Agent (Customer Support & Scheduling)

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Job Type: Part-timePay: Rs30,000.00 - Rs65,000.00 per monthWork Location: In person

Need staff

Vortex BPO

Job SummaryWe are seeking a detail-oriented Quality Support Analyst to monitor, evaluate, and improve the quality of calls and operational processes for our USA Trucking Campaign. The ideal candidate will ensure agents comply with company standards, DOT-related guidelines, and customer service expectations while supporting continuous performance improvement.This role plays a key part in maintaining professionalism, accuracy, and compliance across driver, broker, and shipper communications.Key Responsibilities<ul><li>Monitor and evaluate inbound and outbound calls related to U.S. trucking operations (dispatch, driver support, broker communication).</li><li>Ensure compliance with company policies, call scripts, and U.S. trucking industry standards.</li><li>Audit call recordings, chats, and CRM notes for accuracy and professionalism.</li><li>Identify performance gaps and provide detailed feedback to agents and supervisors.</li><li>Prepare quality reports, scorecards, and trend analysis.</li><li>Collaborate with operations and training teams to improve call handling and service quality.</li><li>Flag compliance risks, escalations, and recurring issues.</li><li>Support onboarding by assisting with quality guidelines and expectations.</li><li>Maintain strict confidentiality and data security standards.</li></ul>Required Qualifications<ul><li>Minimum 1 year experience as a Quality Analyst / Quality Support Analyst (Call Center or BPO).</li><li>Experience with USA Trucking Campaigns (Dispatch, Freight Brokerage, Driver Support).</li><li>Strong understanding of call quality metrics (QA scorecards, KPIs).</li><li>Excellent English communication skills (listening, writing, and reporting).</li><li>Strong attention to detail and analytical skills.</li><li>Ability to work during U.S. business hours.</li><li>Experience using call monitoring tools, CRM systems, and spreadsheets.</li></ul>Preferred Qualifications<ul><li>Prior experience in logistics, freight brokerage, or trucking operations.</li><li>Knowledge of DOT compliance and trucking terminology.</li><li>Experience working with remote teams.</li><li>Background in coaching or agent performance improvement.</li></ul>Skills Required<ul><li>Call auditing &amp; quality scoring</li><li>Compliance monitoring</li><li>Performance analysis &amp; reporting</li><li>Communication &amp; feedback delivery</li><li>Time management &amp; organization</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Growth opportunities within logistics operations</li><li>Performance-based incentives</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Quality Analyst/QA Analyst

ASK Development

Job Description:We are hiring for helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Inbound Calling (Fresh Graduate)

Explore 314+ Inbound call center agent in Lahore this December. Find roles across top companies and apply now to boost your career.