inbound call center agent

Amco IT Systems

Job Title: Call Center AgentLocationBroadway, Phase 8. Defence, Lahore (On-site)Shift Timing5:00 PM &ndash; 1:00 AM (Night Shift)Salary &amp; BenefitsPKR 40,000 &ndash; 80,000 per monthExperience: Atleast 2 yearsAttractive commission structurePerformance-based incentivesProfessional and growth-oriented work environmentJob SummaryWe are looking for motivated and confident Call Center Agents to join our on-site team. The ideal candidate will be responsible for handling outbound lcalls, engaging with potential customers, promoting services, and achieving daily and monthly targets. Experience calling in the US marketKey ResponsibilitiesMake outbound calls to prospective clients and handle inbound inquiries professionallyPresent and promote company services clearly and confidentlyUnderstand customer needs and provide appropriate solutionsMaintain accurate records of calls, leads, and follow-upsMeet or exceed daily, weekly, and monthly performance targetsFollow company scripts, policies, and quality standardsCoordinate with supervisors and team leads for performance improvementRequired Skills &amp; QualificationsStrong communication skills (English preferred)Confidence, persuasion, and negotiation skillsAbility to work night shifts consistentlyBasic computer knowledge (CRM experience is a plus)Prior call center or sales experience preferredFresh candidates with good communication skills are encouraged to applyPersonal AttributesTarget-driven and self-motivatedProfessional attitude and punctualityAbility to handle rejection and work under pressureTeam player with a positive mindsetHow to ApplySend your updated resume to:career@amcoitsystems.comJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Agents

Shafaq n Kami Salon

We are on a journey of continuous growth and social impact. Our organization believes in nurturing young talent by providing real-world exposure, learning opportunities, and a supportive environment where interns can grow into confident professionals.Internship Overview: We are offering a Paid Internship in the CSR Department for motivated individuals who are passionate about social responsibility, community engagement, and making a meaningful impact. This internship is designed to help you learn, contribute, and grow while being part of impactful initiatives.Key Responsibilities:<ul><li>Assist in planning and executing CSR initiatives and campaigns</li><li>Support community outreach and social impact projects</li><li>Help in documentation, reporting, and impact assessment</li><li>Coordinate with internal teams and external partners</li><li>Assist in content, presentations, and CSR communications</li></ul>Eligibility / Requirements:<ul><li>Students or fresh graduates (Social Sciences, Business, Mass Communication, or related fields preferred)</li><li>Strong communication and organizational skills</li><li>Passion for social impact and community development</li><li>Basic knowledge of MS Office</li><li>Willingness to learn and work collaboratively</li></ul>What You Will Gain:<ul><li>Paid internship with practical, hands-on experience</li><li>Mentorship and professional learning</li><li>Exposure to real CSR projects and initiatives</li><li>Career growth opportunities within the organization</li><li>Certificate &amp; experience letter upon successful completion</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Female Call Center Agents – Students / Freshers / Experienced

I Tech

Call Center Agent &ndash; U.S. Telesales (Truck Dispatch) | Night Shift | DHA Phase 6, LahoreFreshers &amp; Experienced Candidates Welcome | Uncapped Commission | Immediate HiringWe are urgently hiring Call Center Agents for a U.S. Truck Dispatch Telesales campaign in Lahore. This is a high-growth opportunity for individuals looking to build a career in sales, logistics, and the BPO industry, with strong earning potential through commissions.Job Details Location: DHA Phase 6, Lahore (On-site) Job Type: Full-Time Shift: Night Shift (06:00 PM &ndash; 03:00 AM) Working Days: Monday &ndash; Friday (Weekends Off)Salary Package PKR 35,000 &ndash; 45,000 + Uncapped CommissionRole Overview As a Call Center Agent &ndash; U.S. Telesales (Truck Dispatch), you will connect with U.S.-based clients, promote truck dispatch services, generate leads, and close deals. This role is ideal for confident communicators who are target-driven and motivated by high incentives.Key Responsibilities<ul><li>Make outbound calls to U.S. clients for truck dispatch services</li><li>Generate leads and convert them into successful sales</li><li>Manage follow-ups and maintain a strong sales pipeline</li><li>Build and maintain client relationships</li><li>Achieve and exceed daily, weekly, and monthly sales targets</li></ul>Requirements<ul><li>Intermediate or Bachelor&rsquo;s degree (preferred)</li><li>Strong English communication skills (spoken &amp; listening)</li><li>Confident, energetic, and target-driven personality</li><li>Freshers and experienced candidates are encouraged to apply</li><li>Ability to work night shifts consistently</li><li>Previous telesales or call center experience is a plus</li></ul>What We Offer<ul><li>Paid training with real-time call support</li><li>Uncapped commission structure with high earning potential</li><li>Professional and performance-driven work environment</li><li>Fixed weekends off (Saturday &amp; Sunday)</li><li>Fast hiring process with immediate joining</li><li>Career growth in BPO and U.S. logistics sales</li></ul>Apply Now If you are searching for call center jobs in Lahore, U.S. telesales jobs, truck dispatch sales roles, or night shift opportunities, this is your chance to grow in a fast-paced and rewarding industry.Limited positions available &ndash; Apply today for immediate consideration.Work Location: In-personPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent – U.S. Telesales (Truck Dispatch) | Night Shift | DHA Phase 6, Lahore

DS Marketing Agency

We are hiring Call Center Agents to handle inbound and outbound customer calls, provide accurate information, resolve concerns, and deliver a professional customer experience. The ideal candidate is confident on the phone, patient, detail-oriented, and able to work in a fast-paced environment.Responsibilities<ul><li>Answer customer calls and respond to inquiries professionally.</li><li>Resolve complaints, provide solutions, and escalate issues when needed.</li><li>Make outbound calls for follow-ups, updates, or service-related communication.</li><li>Enter and update customer information accurately in the system.</li><li>Meet quality, attendance, and performance targets.</li><li>Maintain a positive and helpful attitude during every interaction.</li></ul>Requirements<ul><li>High school diploma or equivalent.</li><li>Previous call center or customer service experience preferred.</li><li>Strong verbal communication and active listening skills.</li><li>Basic computer and data entry skills.</li><li>Ability to multitask and work under pressure.</li><li>Professional, reliable, and customer-focused attitude.</li></ul>Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Urdu call Center Agents

airankers

Job description:We are hiring Call Center Agent for a US-based Digital Marketing / SEO outbound campaign. Only Males can apply.Location: DHA Phase 8, Near Neon Square, LahoreNote : Only apply if you can travel here ( defence phase 8, air avenue near neon square).Timing: 6 PM &ndash; 3 AM (Night Shift)Contact: 03024386786This is a cold calling role where your main job is simple: Memorize a short script Engage the client for a few seconds Qualify interest Transfer the call to the closerYour Responsibilities<ul><li>Make outbound cold calls to US-based businesses</li><li>Follow a basic script (few lines only)</li><li>Engage prospects quickly and professionally</li><li>Identify interested clients and transfer calls to senior closers</li><li>Maintain call records and basic lead notes</li><li>Work efficiently in a fast-paced call center environment</li></ul>What We&rsquo;re Looking For<ul><li>Good spoken English (must for US calling)</li><li>Confident and clear communication</li><li>Ability to handle rejection and stay motivated</li><li>Fresh candidates or 1+ year experience in sales/call center</li><li>Quick learner with good listening skills</li></ul>Why Join Us?<ul><li>Attractive commission on successful call transfers</li><li>Weekly, Monthly &amp; Annual Bonuses</li><li>Health insurance for permanent employees</li><li>Growth opportunities in international sales</li><li>Salary 35 000 to 80 000</li></ul>Job Type<ul><li>Full-time &ndash; Night Shift (US Campaign)</li><li>Outbound Cold Calling (Digital Marketing / SEO)</li><li>Only For Males</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Agent( Only DHA Surroundings Residents)

Tech Zot

Job DescriptionWe are looking for enthusiastic and experienced Travel Consultants to join our UK-based inbound travel agency. This role is suitable for candidates who have prior experience in a travel agency, call center, or customer service environment and are confident in handling customer interactions professionally.Key Responsibilities<ul><li>Handle customer inquiries professionally via phone, email, and other communication channel</li><li>Assist clients with travel-related bookings and services</li><li>Deliver exceptional customer service and build strong client relationships</li><li>Identify sales opportunities and achieve performance targets</li><li>Maintain accurate customer records and follow company procedures</li></ul>Requirements<ul><li>Intermediate minimum qualification (Bachelor&rsquo;s degree preferred)</li><li>Strong English communication and active listening skills</li><li>1&ndash;3 years of experience in a travel agency, call center, customer service, sales, or a related role</li><li>Previous experience in the travel and tourism industry is a plus</li><li>Customer-focused with a professional approach to client interactions</li><li>Target-driven, reliable, and motivated to grow professionally</li><li>Must be able to commute to our office in Gulberg III, Lahore</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + commission structure</li><li>Earning potential of up to PKR 170,000 per month</li><li>Monthly sales commission</li><li>Regularity and punctuality bonus</li><li>Positive review bonuses</li><li>Monthly lunch/dinner</li><li>Annual increments and career growth opportunities</li><li>Paid leaves</li></ul>Ability to Commute / Relocate<ul><li>Lahore: Must be able to reliably commute or relocate before joining (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Job Types: Full-time, Contract, FresherContract length: 12 monthsWork Location: In personPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Female Travel Consultant

Innovatex Hub Private Limited

Location: Office# 210 Defence Rd, Lda Avenue Phase 1 Lda Avenue, Lahore, 54000, Pakistan (On-site) Employment Type: Full-Time Salary: PKR 50,000 &ndash; 80,000 (Based on experience &amp; skill level)About the RoleWe are hiring a Customer Support &amp; CRM Executive to manage international B2B customer inquiries, maintain CRM records, support quotation processes, and coordinate between our Pakistan digital operations team and UAE commercial office.This role involves structured training during the first month before full operational responsibility is assigned.Important: This is NOT a call center position. Strong written English and professional communication skills are mandatory.Reporting LineYou will report to:<ul><li>Operations Lead / SEO Lead (Pakistan Office)</li><li>Commercial Coordinator (UAE &ndash; Pricing &amp; Approvals)</li></ul>Key ResponsibilitiesMonth 1 &ndash; Training Phase<ul><li>Learn CRM system and lead tagging protocols</li><li>Understand customer segmentation (New / Non-active / Existing)</li><li>Study pricing logic and approval workflow</li><li>Shadow quotation preparation process</li><li>Learn industrial PPE &amp; workwear product portfolio</li><li>Understand coordination process with UAE commercial team</li></ul>Post-Training Responsibilities<ul><li>Handle inbound B2B inquiries (Email, WhatsApp, Website, LinkedIn)</li><li>Maintain accurate CRM records</li><li>Prepare quotations based on approved pricing structure</li><li>Conduct quotation follow-ups professionally</li><li>Coordinate with logistics and UAE commercial team</li><li>Generate weekly operational reports</li><li>Maintain structured documentation of communications</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree (Business, Marketing, Commerce, or related field)</li><li>1&ndash;3 years experience in Customer Support / Sales Support / CRM / E-commerce</li><li>Strong written English (mandatory)</li><li>Proficiency in MS Excel</li><li>Familiarity with CRM systems (Zoho, HubSpot, Odoo preferred)</li><li>Comfortable handling international customers</li></ul>Required Skills<ul><li>Professional email drafting skills</li><li>Strong follow-up discipline</li><li>Ability to manage multiple inquiries efficiently</li><li>Basic understanding of quotation processes</li><li>Commercial awareness</li><li>Problem-solving mindset</li></ul>Preferred (Advantage)<ul><li>Experience in B2B environment</li><li>Textile / PPE / Industrial product exposure</li><li>Experience working with UAE-based operations</li><li>Basic knowledge of international trade processes</li></ul>Why Join Us?<ul><li>International exposure (UAE&ndash;Pakistan operations)</li><li>Structured training &amp; growth pathway</li><li>Professional work environment</li><li>Opportunity to grow into senior operations/commercial roles</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Support & CRM Executive (B2B / International Operations)

Explore 43+ Inbound call center agent in Lahore this July. Find roles across top companies and apply now to boost your career.