sales officer

customer service representative Jobs in Lahore

customer service representative

lead generation specialist Jobs in Lahore

lead generation specialist

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call center agent

inbound call center agent

Shafaq n Kami Salon

We are seeking a dedicated and customer-focused Inbound Customer Service Agent to handle incoming calls, emails or chats from customers. The role involves addressing inquiries, resolving issues and delivering a positive customer experience while meeting quality and performance standards.Key ResponsibilitiesHandle inbound customer interactions via phone, email or chatRespond to customer inquiries regarding products, services, billing or accountsResolve customer complaints and issues efficiently and professionallyFollow company policies, procedures and call quality guidelinesEscalate complex issues to the appropriate department when requiredMaintain a high level of customer satisfaction and service qualityRequired Skills &amp; QualificationsIntermediate with 3-4 years Mustotherwise Bachelors will be consideredExcellent verbal and written communication skillsStrong listening and problem-solving abilitiesCustomer-focused attitude with patience and empathyBasic computer skills and ability to navigate multiple systemsAbility to work in shifts, including weekends or holidays (if required)Preferred QualificationsPrior experience in inbound customer service or call center environmentMultilingual skills (optional, based on role requirements)Key CompetenciesProfessional phone etiquetteTime management and multitaskingAttention to detailTeam player with a positive attitudeJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Female Call Center Agents (Inbound calls)

Al Hudhud Documents Clearing Services

Job Title: English Calling AgentLocation: Park View CityJob Type: Full-timeSalary: PKR 40,000 - PKR 50,000 per monthShift: Day Shift (10:00 AM &ndash; 07:00 PM)About the Role: We are looking for an energetic and experienced English Calling Agent to join our team. The ideal candidate must have excellent command over the English language and 1 to 2 years of proven experience in a similar role. You will be responsible for communicating with international clients, handling queries, and meeting daily targets.Key Responsibilities:<ul><li>Make outbound calls/Receive inbound calls in a professional manner.</li><li>Communicate effectively with clients in fluent English.</li><li>Maintain a positive attitude and build relationships with customers.</li><li>Keep accurate records of conversations and sales/leads.</li><li>Meet daily and monthly performance goals.</li></ul>Requirements:<ul><li>Experience: Minimum 1 to 2 years of experience in an International Call Center or similar role.</li><li>Language: Fluent in spoken English (Neutral or American/British accent preferred).</li><li>Education: Minimum Intermediate/A-Levels or Bachelor&rsquo;s.</li><li>Skills: Strong communication, active listening, and negotiation skills.</li><li>Must be punctual and reliable.</li></ul>What We Offer:<ul><li>Competitive Salary (40k - 50k based on expertise).</li><li>Fixed Day Shift (10:00 AM to 07:00 PM).</li><li>Professional working environment.</li><li>Growth opportunities.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Experienced English Call Center Agent (Day Shift)

Live Support Ltd

Company: Live SupportLocation: Siddiq Trade Center, Gulberg, LahoreJob Type: Full-time (On-site)Shift: Night ShiftAbout the RoleLive Support is a global Business Process Outsourcing (BPO) company providing high-quality customer support services to international clients. We are hiring Customer Support Representatives (CSR) for inbound support campaigns, handling customers from the United States through calls, live chat, and email.Key Responsibilities<ul><li>Handle inbound customer inquiries via phone calls, live chat, and email</li><li>Communicate confidently with US customers using a clear American accent</li><li>Resolve customer issues related to accounts, orders, and basic technical concerns</li><li>Accurately troubleshoot problems and provide timely solutions</li><li>Create, update, and manage helpdesk tickets</li><li>Maintain service quality standards and high customer satisfaction levels</li><li>Follow company SOPs and performance benchmarks</li></ul>Job Requirements<ul><li>Minimum 1 year of customer support experience (mandatory)</li><li>Excellent English communication skills with an American accent</li><li>Typing speed of 40 WPM or above</li><li>Basic technical knowledge and willingness to learn new systems</li><li>Prior e-commerce or international call center experience is a plus</li><li>Strong problem-solving and customer-handling skills</li><li>Ability to work night shifts consistently</li></ul>Qualifications &amp; Skills<ul><li>Fast learner with adaptability in a high-pressure environment</li><li>Professional attitude with strong performance focus</li><li>Reliable, punctual, and team-oriented</li><li>Goal-driven mindset with interest in career growth</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary based on experience and performance</li><li>Monthly Salary Range: PKR 80,000 &ndash; 100,000</li><li>Performance-based growth opportunities</li><li>Professional work environment</li></ul>Education<ul><li>Intermediate or above (preferred)</li></ul>Work Location<ul><li>On-site only</li><li>Siddiq Trade Center, Gulberg, Lahore</li><li>Candidates must be able to commute</li></ul>How to ApplyInterested candidates may send their resume along with a short cover letter to:zishaan.khaan00@gmail.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

CSR – Inbound Calls (Night Shift | American Accent)

AL-JALEEL PACKAGING LTD

We are hiring a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales, along with a good understanding of web services, SEO, and digital solutions. You must be able to communicate clearly, understand client needs, and promote our digital services.Key Responsibilities:<ul><li>Make outbound calls to promote and sell digital services (Web Development, SEO, etc.).</li><li>Build and maintain strong client relationships.</li><li>Understand customer needs and suggest the right digital services.</li><li>Respond to client inquiries and follow up on time.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about service processes and timelines.</li></ul>Job Type: Part-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Fresh calling agents required

Crypthon Technologies

Location: Valencia Town, Lahore, Pakistan Job Type: Full-Time Work Arrangement: Hybrid (2 Days Onsite, 3 Days Remote) Start Date: ImmediateJob SummaryWe are seeking an experienced Cold Calling Agent to join our sales team. This is an excellent opportunity for a motivated sales professional to grow their career while enjoying flexible hybrid work arrangements and unlimited earning potential through our competitive commission structure.Compensation &amp; Benefits<ul><li>Basic Salary: PKR 40,000 per month</li><li>Performance-based commission</li><li>Hybrid work model with remote flexibility</li><li>Opportunity for career growth based on performance</li></ul>Key Responsibilities<ul><li>Make outbound cold calls to potential clients and generate qualified leads</li><li>Identify customer needs and present appropriate solutions</li><li>Maintain accurate and up-to-date records</li><li>Consistently achieve daily and weekly call targets</li><li>Convert prospects into sales opportunities for the team</li><li>Build and maintain professional relationships with potential clients</li><li>Follow up with prospects through scheduled callbacks</li><li>Collaborate with sales team to optimize conversion strategies</li></ul>Required Qualifications<ul><li>Minimum 6 months of proven cold calling experience</li><li>Excellent verbal communication skills in English</li><li>Strong persuasion and negotiation abilities</li><li>Self-motivated with a results-driven approach</li><li>Ability to work independently and meet targets</li><li>Proficiency in CRM software and basic computer skills</li><li>Reliable high-speed internet connection for remote work days</li><li>Must be available to start immediately</li></ul>Preferred Qualifications<ul><li>Previous experience in B2B or B2C sales</li><li>Familiarity with sales pipeline management</li><li>Track record of meeting or exceeding sales targets</li></ul>Work ScheduleHybrid Work Model:<ul><li>2 days per week onsite at our Valencia Town, Lahore office</li><li>3 days per week remote work from home</li><li>Standard business hours</li></ul>How to ApplySend your updated CV to hr@creativecodetech.com with the subject line: &quot;Cold Calling Agent - Immediate Joiner&quot;Please include:<ul><li>Your updated CV/resume</li><li>Brief summary of your cold calling experience</li><li>Confirmation of your immediate availability</li></ul>Note: Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Cold Calling Agent

The Customer Service Representative (CSR) &ndash; Outbound Calls is responsible for making proactive outbound calls to customers to provide information, follow up on inquiries, resolve issues, promote products or services, and ensure customer satisfaction. The role requires excellent communication skills, professionalism, and the ability to meet call and quality targets.Key Responsibilities:Make outbound calls to existing or potential customers as per assigned campaignsProvide accurate information about products, services, or account detailsFollow up on customer inquiries, complaints, or pending requestsPromote offers, upgrades, or services when applicableMaintain a high level of customer satisfaction and professionalism on every callAccurately document call details and outcomes in the systemMeet or exceed daily/weekly call volume and performance targetsAdhere to company policies, scripts, and compliance standardsRequired Skills &amp; Qualifications:Intermediate with 3-4 years must (Bachelor&rsquo;s degree preferred)Previous experience in outbound calling, customer service or call center roles is an advantageExcellent verbal communication and listening skillsStrong problem solving and customer handling abilitiesGoal oriented with the ability to handle rejection professionallyPreferred Attributes:Experience in sales, telemarketing, or customer retentionAbility to multitask and work in a fast-paced environmentPositive attitude and strong work ethicJob Type: Full-timePay: Rs30,000.00 - Rs90,000.00 per monthWork Location: In person

Female Call Center Agents (Outbound calls)

Moldech Pvt Ltd.

Key Responsibilities:<ul><li>Develop a deep understanding of our products and services to effectively communicate benefits and features to clients.</li><li>Identify and target potential clients, initiating contact and developing relationships.</li><li>Manage the entire sales cycle, from prospecting to closing deals.</li><li>Provide timely follow-ups with clients to ensure their needs are met and to identify opportunities for further sales.</li><li>Prepare and deliver presentations and demonstrations of our products/services.</li><li>Handle administrative tasks related to sales, such as maintaining client records and preparing sales reports.</li><li>Stay up-to-date with industry trends and competitor activities.</li></ul>Qualifications:<ul><li>Proven experience in sales, with a strong technical background.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to understand and explain complex technical concepts.</li><li>Strong organizational and administrative skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in CRM software and MS Office.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred.</li></ul>Job Type: Full-timePay: Rs65,000.00 per monthExperience:<ul><li>English Call Center: 1 year (Required)</li><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Call Center Agent - Salary 65k/month + Commission

Explore 206+ Inbound call center agent in Lahore this January. Find roles across top companies and apply now to boost your career.