customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales representative

lead generation specialist Jobs in Lahore

lead generation specialist

sales officer

inbound call center agent

HRPSP - Your Strategic HR Partner

Join Our Team as a Customer Service Officer (Inbound Pashto Language) &ndash; ZONG ProjectLocation: Lahore Employment Type: Full-Time | Rotating Shifts | Work-from-Home Compensation:<ul><li>Basic Salary: PKR 37,000</li><li>Service Charges: PKR 9,000</li><li>Work-from-Home Allowance</li><li>Sales Commission (based on performance)</li></ul>Are you ready to kick-start your career with one of Pakistan&rsquo;s leading telecom service providers? We&rsquo;re hiring motivated, energetic, and tech-savvy individuals to join our Call Center Inbound Team for ZONG.Job Responsibilities:<ul><li>Conduct Inbound calls to potential Zong customers</li><li>Promote telecom products and services in a professional, persuasive manner</li><li>Address customer queries and ensure satisfaction</li><li>Achieve sales targets and performance KPIs</li><li>Maintain call quality and update CRM systems accurately</li></ul>Eligibility Criteria:<ul><li>Age: Up to 28 years (Up to 35 for Ex-CSOs)</li><li>Education: Minimum Bachelor's degree (BA)</li><li>Languages: Excellent communication skills in Pashto &amp; Urdu</li><li>Experience: Call Center Inbound sales experience is mandatory</li></ul>Technical Requirements (for WFH):<ul><li>Stable internet connection</li><li>Laptop/Desktop &amp; Smartphone</li><li>Power backup (UPS/Inverter)</li><li>Quiet and dedicated workspace</li></ul>Work Model:<ul><li>Work-from-Home (initial training + ongoing duties)</li><li>Candidate must be currently residing in Lahore</li></ul>Why Join Us?<ul><li>Competitive salary package</li><li>Monthly incentive bonuses</li><li>Work-from-home allowance</li><li>Gratuity (as per company policy)</li><li>Fast-track promotion opportunities</li><li>Flexible hybrid work model</li><li>Supportive and growth-oriented team culture</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: Remote

Customer Service Officer (Pashto language) – ZONG Project

AffinityVibez (Pvt) Ltd

We&rsquo;re Hiring: Call Center Agents (Night Shift | On-site)About Us: At Interact Global, we empower businesses with innovative B2B solutions and outstanding customer service. We&rsquo;re expanding our team and looking for energetic, motivated Call Center Agents to join us!What You&rsquo;ll Do:<ul><li>Handle inbound &amp; outbound calls professionally</li><li>Assist customers with inquiries and solutions</li><li>Maintain accurate records in CRM</li><li>Meet daily/weekly performance targets</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication &amp; listening skills</li><li>Confidence in handling customer queries</li><li>Prior call center experience (preferred but not required)</li><li>Ability to work in night shift and hit targets</li></ul>Perks &amp; Benefits:<ul><li>Competitive base salary: 60K + 80K</li><li>Plus High commission structure &amp; uncapped incentives</li><li>Weekends off</li><li>Paid leave (annual, paternity, bereavement &amp; holidays)</li><li>Supportive, growth-oriented work culture</li></ul>Shift Timing: 5:30 PM &ndash; 2:30 AM | Monday&ndash;Friday Location: Wapda Town Phase 1 (On-site)Ready to kickstart your career in customer service? Apply today and be part of a winning team!#Hiring #CallCenter #CustomerService #Jobs #CareerGrowth #InteractGlobalJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Agents - Call Center

SONITECH (SMC-PRIVATE) LIMITED

We are seeking a highly motivated and articulate individual to join our team as an Outbound Call Center Representative &amp; Social Media Handling for an Australian Based Company Project having an established business for around 9 years.Timings: 6am to 3pm (PST)Key Responsibilities:Outbound Calling:<ul><li>Contact potential customers from lead lists.</li><li>Explain offering services, promotions, and terms clearly and persuasively.</li><li>Handle inbound inquiries and follow-ups to maximize conversions.</li><li>Maintain accurate records of customer interactions in CRM tools.</li><li>Meet weekly/monthly sales or engagement targets.</li></ul>Social Media Handling:<ul><li>Respond to messages, comments, and inquiries on platforms like Facebook, Instagram, and WhatsApp.</li><li>Post and schedule engaging content based on marketing campaigns.</li><li>Monitor and report on engagement metrics.</li><li>Escalate complaints or sensitive issues to management appropriately.</li><li>Collaborate with the marketing team on ad creatives and promotions.</li></ul>&#9989; Required Skills &amp; Qualifications:<ul><li>Excellent verbal and written English communication skills.</li><li>Proven experience in telemarketing, customer service, or call center roles.</li><li>Knowledge of major social media platforms and basic content handling.</li><li>Strong interpersonal skills and confident phone presence.</li><li>Ability to multitask, stay organized, and handle pressure.</li><li>Familiarity with CRM tools, Meta Business Suite, and WhatsApp Business (preferred).</li></ul>Preferred Attributes:<ul><li>Previous experience in any service-based business.</li><li>Creative mindset for content ideas and customer engagement.</li></ul>What We Offer:<ul><li>Fixed salary + commission/bonuses</li><li>Medical Insurance and Provident Fund (Upon Confirmation)</li><li>Professional growth opportunities</li><li>Supportive and energetic team environment</li><li>Training and onboarding provided</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Outbound Call Center Representative

The House of Brands

We are looking for energetic Sales Agents to join our truck dispatch team.Job: Call U.S. truck drivers &amp; owner-operators, explain our dispatch services, and sign them up. Requirements: &#9989; Good English communication &#9989; Sales/call center experience (preferred) &#9989; Confident &amp; target-driven &#9989; Remote work with good internetWe Offer: Salary + High Commissions Work from Home Growth opportunitiesApply now: zaynadams07@gmail.comJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs22,000.00 - Rs30,000.00 per monthWork Location: In person

Job Opening: Outbound Call Center Agent – Truck Dispatch Center

365 Care Group Private Limited

Job descriptionWe are hiring Customer Support Agent to join our dynamic team. The role involves providing technical support and handling inbound and outbound calls to ensure exceptional customer service and satisfaction.Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via chat and calls.</li><li>Handle inbound and outbound calls to assist customers and provide solutions.</li><li>Maintain a high level of service knowledge to resolve customer issues effectively.</li><li>Record and update customer information in the system accurately.</li><li>Meet performance targets and adhere to company policies.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Previous experience in customer service or call center (preferred).</li><li>Proficiency in using computer and softwares.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Flexible to work in shifts (if required).</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Care: 0-1 year</li></ul>Working hours:<ul><li>UK/Ireland Calendar</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Analyst to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (1pm-10pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>inbound &amp; outbound calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Analyst (QA-Female)

Half Price Packaging PVT Ltd

Hiring Call Center Agents (Night Shift, Lahore Gulberg 3).Good English required. Freshers &amp; experienced both can apply.GMB Sales experience agentsSEO Campaign Sales AgentsAttractive salary + commission. Call Center Jobs Lahore, Call Center Agent, Customer Support Jobs, Telesales Jobs, Call Center Freshers, Night Shift Jobs Lahore, BPO Jobs.Location Gulberg 3 LahoreJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Agents SEO Campaign

Explore 277+ Inbound call center agent in Lahore this September. Find roles across top companies and apply now to boost your career.