customer sales representative Jobs in Lahore

customer sales representative

sales representative

account manager

customer support representative Jobs in Lahore

customer support representative

sales consultant

inbound call center agent

Shafaq n Kami Salon

We are expanding our team and looking for female call center agents who are energetic, confident, and passionate about customer service. Whether you are a student, fresher, or have 6 months&ndash;1 year of experience, we have a place for you in our growing team!Key Responsibilities<ul><li>Answer inbound calls and make outbound calls professionally</li><li>Provide clear and accurate product/service information</li><li>Assist customers with inquiries and complaints politely</li><li>Maintain call logs and update data in the system</li><li>Work towards achieving individual and team targets</li></ul>Requirements<ul><li>Female candidates only</li><li>Freshers &amp; students encouraged to apply (training provided)</li><li>Candidates with 6 months&ndash;1 year experience will be preferred for senior positions</li><li>Strong communication skills (Urdu/English)</li><li>Confidence, positive attitude, and willingness to learn</li><li>Basic computer knowledge (MS Office/CRM)</li></ul>What We Offer<ul><li>Attractive fixed salary + monthly incentives</li><li>Performance-based bonuses and growth opportunities</li><li>Professional and supportive work environment</li><li>Paid training and skill development sessions</li><li>Flexible shifts (morning/evening)</li></ul><ul><li>Performance-based bonuses and growth opportunities</li><li>Professional and supportive work environment</li><li>Paid training and skill development sessions</li><li>Flexible shifts (morning/evening)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Female Call Center Agents – Students / Freshers / Experienced

NOMADs TECH

Job Title: Outbound Calling agent -UK Pharmacy MarketLocation:OnsiteEmployment Type: Full-TimeIndustry: HealthcareCompany: Nomads TechJob Overview:We are looking for an enthusiastic and motivated Outbound Calling Representative to join our team at Nomads Tech. You will be responsible for making outbound calls to pharmacists and other key decision-makers within the UK market. Your goal will be to introduce and promote our pharmacy-based product through effective and persuasive communication.Key Responsibilities:&#10625; Make outbound calls to pharmacists and key decision-makers within the UK pharmacy market and make leads to promote our Product/Service.&#10625; Convert customers into Leads.&#10625; Follow provided scripts and pitch our pharmacy-based product.&#10625; Establish rapport and build a relationships with decision-makers to foster interest.&#10625; Maintain call outcomes and update the CRM system accordingly.&#10625; Meet daily/weekly call and outreach targets.&#10625; Maintain a high level of professionalism and excellent customer service throughout all calls.&#10625; Provide feedback on script to the team to improve sales target.Requirements:&#10625; Proven experience in outbound sales or telemarketing (preferably for UK/foreign markets).&#10625; Excellent communication skills in English (both spoken and written).&#10625; Strong persuasive and negotiation abilities.&#10625; Comfortable working in a fast-paced, target-driven environment.&#10625; Ability to work independently and manage time effectively.&#10625; Familiarity with CRM tools is a plus.Note: Communication skills in English must be very fluent.Job Timing: 1PM-9PMJob Type: Full-timeSalary Starting from: 60,000 PKRWork Location: In personJob Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Outbound Call Agent-UK Market

Optus Technology (AIRCELL)

Job description:We are HiringFemale Tele Sales Executive For Our Sales Department Offering Fixed handsome Monthly Salary + Monthly CASH bonus on per sales+ SPEACIAL Cash Slabs on achieving mature targetsThe candidates should have the following qualities:Fluency in English &amp; Confident Punctual &amp; EnergeticTiming 11:00 am to 7:00pm (Morning shift)Location -Al Hafeez Shopping Mall, Gulberg 3ONLY FEMALES CAN APPLY Do Call or share your CV on0323-0148575 Mehwish Khan HR ManagerJob Types: Full-time, Contract, Fresher Contract length: 12 monthsPay: Rs70,000.00 - Rs100,000.00 per monthExperience:<ul><li>Call center/BPO or relevant: 1 year (Preferred)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

BPO sales agent-call center---Females only

VOLTRO By Falkenherz

Job Description: Telesales Executive (B2C Sales)We are seeking a motivated and energetic Telesales Executive to join our team. The ideal candidate will have prior experience in B2C sales, with a strong ability to generate qualified leads, engage prospects over the phone, and support the sales team by scheduling meetings and demonstrations for our telematics and fleet management solutions.Key Responsibilities<ul><li>Conduct high-volume outbound calls to potential B2C clients in target industries (logistics, transport, delivery, etc.)</li><li>Promote and explain our telematics and fleet management solutions, highlighting key benefits and ROI</li><li>Qualify leads based on pre-defined criteria and schedule product demonstrations for the sales team</li><li>Maintain accurate and updated records of interactions, leads, and follow-ups in the CRM system</li><li>Consistently meet or exceed weekly/monthly targets for calls, conversions, and qualified leads</li><li>Follow up on inbound leads generated via marketing campaigns or website inquiries</li><li>Collaborate with the sales and marketing teams to improve outreach strategies and campaigns</li><li>Handle initial objections effectively and build strong rapport with prospective clients</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred but not mandatory)</li><li>1&ndash;2 years of experience in telesales, preferably in SaaS, telematics, logistics, or technology domains</li><li>Strong communication and persuasion skills</li><li>Comfortable making high volumes of outbound calls daily</li><li>Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce)</li><li>Basic understanding of fleet management, GPS tracking, and telematics systems (a plus)</li><li>Self-motivated, target-driven, and eager to achieve results</li></ul>Job Type<ul><li>Full-time</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Outbound Calling Agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Inbound calling agent (FRESH Graduate)

Digitech Outsourcing Solution

About the Role Digitech Outsourcing Solution is seeking a dynamic floor manager who can lead call center operations while also playing a key role in project management. This position goes beyond managing day-to-day floor activities&mdash;it involves coordinating client projects, ensuring deliverables are met, and driving operational excellence across multiple teams.Key Responsibilities Operations &amp; Floor Leadership<ul><li>Supervise daily call center operations across inbound, outbound, chat, and email support.</li><li>Lead and mentor team leads, supervisors, and agents, ensuring productivity and discipline on the floor.</li><li>Monitor KPIs (AHT, CSAT, FRT, resolution rate, and attendance) and implement performance improvement plans.</li><li>Conduct regular floor walks, coaching sessions, and motivational huddles.</li><li>Act as the escalation point for client or operational issues, ensuring quick resolutions.</li></ul>Project &amp; Client Management<ul><li>Oversee execution of client projects from initiation to completion, ensuring SLAs and deliverables are consistently met.</li><li>Work with cross-functional teams (QA, Training, Workforce, IT) to align project goals with operational execution.</li><li>Manage project timelines, resource allocation, and reporting to ensure smooth delivery.</li><li>Prepare performance reports and project updates for senior management and clients.</li><li>Identify risks in ongoing projects and propose actionable solutions.</li></ul>Process Excellence &amp; Continuous Improvement<ul><li>Implement process enhancements to improve efficiency, reduce costs, and increase client satisfaction.</li><li>Ensure adherence to SOPs, compliance standards, and quality benchmarks.</li><li>Drive initiatives for automation, workflow optimization, and agent productivity.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in business, management, or project management (PMP certification is a plus).</li><li>4&ndash;6 years of BPO/call center experience, with at least 2+ years in a supervisory or managerial capacity.</li><li>Proven track record of leading large teams and managing client projects simultaneously.</li><li>Strong understanding of call center KPIs, workforce planning, and project lifecycles.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Proficiency in MS Office, CRM systems, and project management tools (e.g., Trello, Asana, and MS Project).</li><li>Flexibility to manage rotational shifts (day/night).</li></ul>What We Offer<ul><li>Competitive market-aligned salary.</li><li>Health insurance and paid leave benefits.</li><li>Exposure to multi-client, multi-project environments.</li><li>Growth opportunities with career paths in senior management and project leadership.</li><li>A collaborative, fast-paced work environment where your leadership drives impact.</li></ul>This role is ideal for leaders who can balance floor management and project delivery, ensuring both operational discipline and client success.Job Type: Full-timePay: Rs140,000.00 - Rs150,000.00 per monthWork Location: In person

Floor Manager (International Call Center)

Abacus Outsourcing

About the RoleAbacus is looking for a passionate and dynamic Assistant Manager &ndash; Training to join our growing BPO/Call Center operations. The ideal candidate will be responsible for designing, delivering, and driving impactful training programs that enhance agent performance, uplift customer experience, and align with organizational goals.Key Responsibilities<ul><li>Lead new hire, process, product, and soft skills training programs.</li><li>Conduct Training Needs Analysis (TNA) and close performance gaps.</li><li>Drive training effectiveness KPIs &ndash; certification, nesting success, and retention.</li><li>Coach and mentor trainers and team members to ensure consistent quality.</li><li>Collaborate with Operations, Quality, and Client teams to update training content.</li><li>Monitor and report on training effectiveness with data-driven insights.</li></ul>Ideal Candidate Profile<ul><li>4&ndash;6 years of Training &amp; Development experience in BPO/Call Center.</li><li>At least 2 years in a supervisory/assistant manager training role.</li><li>Strong expertise in facilitation, coaching, and people development.</li><li>Proven record in managing agent readiness, nesting, and training ROI.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Bachelor&rsquo;s degree (Master&rsquo;s preferred) &ndash; Certifications in TTT/L&amp;D a plus.</li></ul>Why Join Us?<ul><li>Shape the learning culture of a leading BPO.</li><li>Exposure to global clients &amp; dynamic business processes.</li><li>Growth-focused environment with career progression opportunities.</li></ul>If you&rsquo;re passionate about developing people, improving performance, and driving customer excellence&mdash;we&rsquo;d love to hear from you!Apply Now: Hassan.saleem@abacus-global.com#TrainingAndDevelopment #BPOTalent #CallCenterCareers #LearningAndDevelopment #BPOTraining #AssistantManager #PeopleDevelopment #CareerGrowth #CustomerExperience #L&amp;D #NowHiring #TrainingJobsJob Type: Full-timePay: Rs150,000.00 - Rs185,000.00 per monthApplication Question(s):<ul><li>Have you managed or supervised a team of trainers or training coordinators before?</li><li>Have you designed and delivered training programs specifically for a call center or BPO environment?</li><li>Do you have experience conducting Training Needs Analysis (TNA) and using data to close performance gaps?</li></ul>Work Location: In personApplication Deadline: 07/09/2025

Assistant Manager – Training (BPO/Call Center)

Explore 195+ Inbound call center agent in Lahore this September. Find roles across top companies and apply now to boost your career.