customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

lead generation specialist Jobs in Lahore

lead generation specialist

account manager

inbound call center agent

TeamSource

Inbound Call Center Agent (Night Shift) NON SALESTimings: 8PM&ndash;5AM or 9PM&ndash;6AM (Mon&ndash;Sat)Salary: 70K-80K Basic + Bonuses.For a quicker response, please send a 1-minute voice introduction in English on Wha ts App at 03 2 3 7 78 0 26 0Requirements:Fluent USA English accent (MUST)Google Sheets &amp; CRM knowledgeProfessional behaviorExperience preferred, not requiredComfortable with night shiftJob Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Inbound USA Call Center Agent NON SALES | 70K-80K Basic + Bonuses | Males Only | NON SALES

BM Global

Fresh Graduate &ndash; Inbound Call CenterWe are seeking enthusiastic and customer-oriented fresh graduates to join our inbound call center team. This position is ideal for individuals looking to start their career in customer service within a dynamic call center environment.Key Responsibilities:<ul><li>Handle inbound customer calls professionally and provide timely, accurate information.</li><li>Resolve customer inquiries, complaints, and requests with a positive attitude.</li><li>Maintain detailed and updated records of customer interactions.</li><li>Follow company guidelines and procedures to ensure customer satisfaction.</li><li>Collaborate with team members and supervisors to improve service quality.</li></ul>Shift Timings:<ul><li>Morning Shift: 8:00 AM to 4:00 PM</li><li>Evening Shift: 4:00 PM to 12:00 AM</li><li>Night Shift: 12:00 AM to 8:00 AM</li></ul>Location:<ul><li>Near Wapda Town, Evercare Hospital</li></ul>Requirements:<ul><li>Fresh graduates from any discipline.</li><li>Good English communication skills are mandatory.</li><li>Basic computer skills and ability to learn call center software.</li><li>Positive attitude with a willingness to work in any shift.</li><li>Ability to work under pressure and handle multiple tasks.</li></ul>Join our team to build your career in a professional call center environment with growth opportunities.Apply directly on indeed OR Whatsapp CVs at 03351476658Job Types: Full-time, FresherPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Fresh graduate students (CSR For international inbound projects)

Chaotic Pirates BPO

<ul><li>Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to geico services.</li><li>Assist customers in resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.</li><li>Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.</li><li>Educate customers on available products, services, and promotions to meet their needs and enhance their experience.</li><li>Maintain accurate records of customer interactions, transactions, and resolutions in our database system.</li><li>Collaborate with other departments, such as technical support and sales, to ensure effective communication and resolution of customer issues.</li><li>Adhere to company policies and procedures to uphold service standards and compliance regulations.</li><li>Availability for night shifts (5:00 PM - 2:00 AM).</li></ul>Qualifications:<ul><li>A high school diploma or equivalent, as well as an associate or bachelor's degree, is preferred.</li><li>Prior experience in Xfinity/geico sales campaigns.</li><li>Extensive experience in inbound sales, billing, or call center environments preferred.</li><li>Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.</li><li>Proficiency in computer applications and ability to navigate multiple systems simultaneously.</li><li>Strong problem-solving skills and ability to remain calm and professional in challenging situations.</li><li>Flexibility to work in a fast-paced environment and adapt to changing priorities.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Able to work in Night shift?</li></ul>Experience:<ul><li>Xfinity Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Geico Inbound sale agents required Night shift commission based work

Cerberus Comm.

Job Description: We are looking for enthusiastic and skilled Semi Inbound Sales Agents to join our USA Telecom Campaign. The ideal candidate will have prior experience in USA-based campaigns, excellent English communication skills, and the ability to engage customers effectively. This is a rewarding role with a competitive salary, attractive commissions, and career growth opportunities.Key Responsibilities:<ul><li>Handle semi-inbound calls from USA-based customers regarding telecom services.</li><li>Provide clear, professional, and solution-oriented responses to customer queries.</li><li>Convert inquiries into successful sales through effective communication.</li><li>Maintain a high standard of customer service and satisfaction.</li><li>Build rapport and long-term customer relationships.</li><li>Handles Inbound Calls</li></ul>Requirements:<ul><li>Minimum 0*-1 year of experience* in any USA/UK/Canada campaign.</li><li>Strong English communication skills (verbal &amp; listening).</li><li>Ability to work in a night shift (8:00 PM &ndash; 5:00 AM).</li><li>Positive, energetic, and target-driven personality.</li><li>Candidates with exceptional English fluency but no prior experience are also encouraged to apply.</li></ul>Compensation &amp; Benefits:<ul><li>Basic Salary: Up to PKR 55,000</li><li>Uncapped commissions and performance bonuses for top scorers</li><li>No sales target pressure</li><li>Travel allowance for female employees</li><li>Professional and supportive work environment</li></ul>Job Types: Full-time, FresherPay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service & Semi Inbound Sales Agent

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Specialist to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (1pm-10pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>Quality Assurance: 1 year (Required)</li><li>international inbound/outbound cold calling: 1 year (Required)</li></ul>Language:<ul><li>english fluenlty? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Specialist (QA-Female)

Chisty Law Chambers

We are seeking a motivated and customer-focused calling agent to handle inbound and outbound calls. The ideal candidate will be responsible for assisting customers, providing product or service information, resolving inquiries, and supporting sales or collections activities depending on the business needs.Key Responsibilities<ul><li>Make outbound calls to customers/leads for sales, collections, surveys, or follow-ups.</li><li>Handle inbound calls professionally, addressing customer queries and concerns.</li><li>Provide accurate information about products, services, and offers.</li><li>Maintain customer records in CRM systems and update relevant details.</li><li>Achieve daily/weekly/monthly call and conversion targets.</li><li>Handle customer complaints with empathy and escalate when necessary.</li><li>Follow call scripts and company communication guidelines.</li><li>Build rapport with customers to ensure a positive experience.</li></ul>Requirements<ul><li>High school diploma or equivalent (bachelor&rsquo;s preferred).</li><li>Previous experience in telecalling, telesales, or customer support is a plus.</li><li>Excellent verbal communication skills in [required languages].</li><li>Basic computer skills (MS Office, CRM software).</li><li>Ability to handle pressure and meet targets.</li><li>Strong listening and problem-solving skills.</li><li>Positive attitude and customer-centric approach.</li></ul>Preferred Skills<ul><li>Experience in [industry: e.g., BPO, telecom, banking].</li><li>Multilingual abilities.</li><li>Knowledge of sales techniques and negotiation.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Telemarketing Executive

Tech zone consultancy

Job Summary:Travels Hook (Pvt) Ltd is urgently hiring experienced and energetic Call Center Agents to join our team. The selected candidates will handle inbound and outbound sales calls, primarily targeting US-based clients, to promote Umrah, Hajj, and travel-related packages.Key Responsibilities:<ul><li>Make outbound calls to potential clients in the US market.</li><li>Handle inbound inquiries and convert leads into confirmed bookings.</li><li>Provide accurate information regarding Umrah, Hajj, and travel packages.</li><li>Maintain daily call logs, follow-ups, and CRM records.</li><li>Meet or exceed monthly sales targets and KPIs.</li><li>Deliver excellent customer service and build long-term relationships.</li><li>Participate in daily meetings and performance discussions.</li></ul>Requirements:<ul><li>Minimum 1 year of call center or sales experience (travel industry preferred).</li><li>Excellent English communication and persuasive skills.</li><li>Ability to work in night shift (US hours).</li><li>Target-driven and self-motivated.</li><li>Basic computer and CRM knowledge.</li><li>Positive attitude and professional behavior.</li></ul>Salary &amp; Benefits:<ul><li>Basic salary (negotiable based on experience).</li><li>Attractive commission and performance bonuses.</li><li>Training and growth opportunities.</li><li>Friendly and professional work environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent (US Timings)

Explore 293+ Inbound call center agent in Lahore this October. Find roles across top companies and apply now to boost your career.