inbound call center agent

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Qureos

Head of Growth, Qureos&nbsp;About Qureos &nbsp;We’re on a mission to transform how the world hires, from a 60-day painful process to 12 days with the power of AI.If you believe hiring should be fast, fair, and feel like magic, welcome to Qureos.We’re well-funded, growing fast, and building game-changing tech that helps companies hire talent 10x faster while giving job seekers the coaching and tools they deserve.And now, we’re looking for a Head of Growth who gets excited (borderline emotional) about CAC dropping and inbound leads exploding. &nbsp;The Role &nbsp;We want someone who can build, scale, and lead acquisition on both sides of our marketplace:<ul><li>B2C - bringing job seekers into the ecosystem</li><li>B2B - generating qualified inbound leads from companies hiring</li></ul>You’ll lead our growth team from day 1, redesign funnels, break things, fix things, run experiments, track everything, and basically treat growth like a sport.If dashboards excite you more than brunch, read on. &nbsp;What You’ll Do &nbsp;<ul><li>Own end-to-end acquisition for both job seekers and hiring companies</li><li>Build and scale omni-channel growth strategies across paid, organic, partnerships, product-led loops, and automation</li><li>Lead a multi-functional growth team (performance marketing, content, SEO, automation) from day 1</li><li>Build and optimize funnels for: Job seeker activation B2B inbound (MQL → SQL → Demo → Revenue)</li><li>Run experiments weekly: landing pages, ads, onboarding flows, messaging, pricing — everything is testable</li><li>Implement automation across acquisition, nurturing, and conversion funnels</li><li>Drive deep tracking &amp; analytics (you must love data more than comfortable amounts)</li><li>Collaborate closely with Product, Sales, and Leadership to turn insights → experiments → wins</li><li>Build scalable playbooks for international growth</li><li>Reduce CAC like it’s your personal vendetta</li><li>Increase revenue, conversion rates, and growth flywheels that compound over time</li><li>Bring energy, speed, ownership, creativity, and a “let’s build big” attitude every day</li></ul>&nbsp;Your KPIs &nbsp;<ul><li>CAC (Candidates)</li><li>CAC (Clients)</li><li>Inbound lead volume &amp; quality</li><li>MQL → SQL → Demo conversion</li><li>Revenue growth</li><li>Organic traffic growth &nbsp;</li></ul>If these scare you, this isn’t your role.If these excite you, you’re our person. &nbsp;Who You Are &nbsp;<ul><li>5–10 years in growth, performance marketing, user acquisition, or marketplace growth</li><li>Have built and scaled acquisition funnels in high-growth digital platforms</li><li>Proven experience reducing CAC, increasing revenue, and experimenting relentlessly</li><li>Strong understanding of B2B funnels and conversion optimization</li><li>Have led or trained teams in fast-paced, KPI-driven environments</li><li>Expert at multi-channel growth: paid, SEO, content, automation, email, social, community, partnerships</li><li>Obsessed with numbers, experiments, hypotheses, insights, dashboards</li><li>Action-oriented, fast-moving, and comfortable making decisions with imperfect data</li><li>Thinks like an owner. Moves like a founder.</li><li>Bonus: experience in marketplaces or HR-tech &nbsp;</li></ul>Tools You’ll Likely Use (examples) &nbsp;<ul><li>You don’t need to know all, but you should know many.</li><li>Zoho, HubSpot, GA4, Looker, Mixpanel</li><li>Meta Ads, LinkedIn Ads, Google AdsZapier, Make, Clearbit, Apollo, Lemlist, SEO tools (Ahrefs, SEMrush), Webflow, Hotjar</li><li>Marketing automation tools &amp; analytics stacks &nbsp;</li></ul>Why Join Qureos &nbsp;<ul><li>You’ll help build the future of hiring, genuinely!</li><li>Work with founders who care deeply about building something iconic</li><li>Backed by global &amp; regional tier-1 investors</li><li>Relocation &amp; visa sponsorship to Dubai</li><li>High ownership, fast execution environment</li><li>Real autonomy to build, experiment, scale</li><li>A mission that actually changes lives for job seekers worldwide</li></ul>&nbsp;If You’re Still Reading…You’re probably our kind of person.Apply. Let’s build something huge together.&nbsp;

Head of Growth

Business Development Representative (BDR) - Qureos&nbsp;Remote · MENA Region · Full-timeReporting to: Head of Sales&nbsp;About Qureos&nbsp;Hiring is stuck in the past, slow, inefficient, and painfully expensive.Qureos is building the future: AI-powered hiring that cuts time-to-hire from months to days.&nbsp;And we’re growing fast.If you love prospecting, hitting targets, and turning conversations into pipeline, this is where you thrive.&nbsp;The Role&nbsp;We’re looking for a Business Development Representative (BDR) who’s hungry, driven, and ready to be the frontline of Qureos’ growth in the MENA region.&nbsp;Your superpower? Prospecting.Your energy? Unmatched.&nbsp;You’ll be responsible for building high-quality pipelines through outbound prospecting, engaging inbound leads, and booking meetings with HR leaders, Talent Acquisition teams, founders, and decision-makers across startups, SMEs, and enterprise clients.&nbsp;What You’ll Do&nbsp;1. Outbound Prospecting (Your Primary Motion)<ul><li>Identify, research, and engage target accounts across MENA</li><li>Build and run multi-channel outbound sequences (email, calls, LinkedIn)</li><li>Personalize outreach based on company, industry, and HR/TA challenges</li></ul>&nbsp;2. Inbound Lead Engagement (Your Speed Advantage)&nbsp;<ul><li>Respond to inbound leads fast and move them through early qualification</li><li>Understand intent signals to prioritize high-conversion opportunities</li><li>Convert MQLs to SQLs with tight follow-up and structured discovery</li></ul>&nbsp;3. High-Quality Qualification&nbsp;<ul><li>Uncover pain points, urgency, decision-makers, budgets, and timelines</li><li>Ensure only high-quality meetings make it to the Sales Manager / AE</li></ul>&nbsp;4. Pipeline &amp; CRM Ownership&nbsp;<ul><li>Maintain accurate, up-to-date CRM records</li><li>Track activity metrics, conversion rates, and pipeline coverage</li><li>Forecast your pipeline with precision</li></ul>&nbsp;5. Tools &amp; Systems&nbsp;<ul><li>You’ll work with:</li><li>HubSpot</li><li>Zoho</li><li>Apollo</li><li>LinkedIn Sales Navigator</li><li>Lusha / Clearbit</li><li>And any other tools that help you book meetings faster than anyone else</li></ul>&nbsp;Who You Are&nbsp;<ul><li>1–3 years of experience as a BDR/SDR in B2B environments</li><li>Strong English &amp; Arabic fluency</li><li>Proven track record in prospecting and hitting targets</li><li>You’re not afraid of cold calls, you like them</li><li>You understand how to personalize outreach for HR, TA leaders, founders, and decision-makers</li><li>You think in metrics: activity, conversion, pipeline coverage</li><li>You have the hunger to grow into a Senior SDR, AE, or Sales Manager role</li><li>High ownership, high pace, high hustle</li></ul>&nbsp;Why Join Qureos&nbsp;<ul><li>Join one of the fastest-growing AI hiring platforms in the region</li><li>Work remotely across MENA</li><li>Learn directly from a world-class sales team</li><li>Clear career path into closing roles (AE)</li><li>Energetic, ambitious, fun, and execution-obsessed culture</li><li>Real impact: every meeting you book helps companies hire faster and fairer</li></ul>&nbsp;If This Sounds Like You…&nbsp;You love the chase.You love the “yes.”And you love the sound of your calendar filling up with meetings you earned through pure hustle.&nbsp;Apply! Let’s grow Qureos together.

Business Development Representative

Super Bytes

We’re Hiring: &nbsp;Telecalling Executive&nbsp;&nbsp;Location: Dubai / IndiaEmployment Type: Full-TimeSalary: Fixed Pay + Attractive Incentives&nbsp;Age below 28 yearsHindi language mandatory&nbsp;Job Role: We are looking for a motivated and target-focused Forex Telecaller to promote our forex trading services and generate quality leads through outbound calling.&nbsp;Key Responsibilities:<ul><li>Make outbound calls to potential clients.</li><li>Explain forex trading services and account details</li><li>Generate leads and convert prospects into active clients</li><li>Follow up with interested customers</li><li>Maintain call and lead records in CRM</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with sales and retention teams</li></ul>&nbsp; &nbsp;

Telecalling Executive

Search 4+ Inbound call center agent jobs near you this February. New roles added regularly across leading industries. Apply today.

4 inbound call center agent jobs NEAR_ME

Customer Services Agent

Head of Growth

Business Development Representative

Telecalling Executive