inbound call center agent

Avedo – eine Marke der Ströer X GmbH

<div>Du sprichst sehr gut Deutsch und arbeitest gerne mit Kunden? Du liebst Reisen und wei&szlig;t, wie man Begeisterung in Buchungen verwandelt? Dann bist du bei uns genau richtig. Arbeite f&uuml;r Avedo als Call Center Agent Inbound Sales (m/w/d) im Bereich Travel &ndash; auf Freelancer-Basis. 
Das bieten wir<ul><li>
100 % Remote &ndash; du arbeitest von dort, wo du am produktivsten bist</li><li>
leistungsbasierte Verg&uuml;tung: Bezahlung pro Produktivminute + Provision f&uuml;r erfolgreiche Verk&auml;ufe</li><li>
vollst&auml;ndige Remote-Schulung (7&ndash;12 Tage) vor dem Start</li><li>
pers&ouml;nliche Betreuung und Onboarding vom ersten Tag an</li><li>
Teil eines wachsenden, internationalen Freelancer-Netzwerks</li><li>
langfristige Zusammenarbeit mit echten Entwicklungsperspektiven</li></ul>
Deine Aufgaben<ul><li>
Bearbeitung eingehender Kundenanfragen zu Reiseangeboten</li><li>
kompetente Beratung von Kunden und aktiver Verkauf passender Reiseprodukte</li><li>
Betreuung von Service- und Verkaufsanliegen im Inbound-Kontakt</li><li>
&Uuml;bernahme von Schichten im Rahmen der Notfallhotline (auch nachts)</li></ul> 
Dein Profil<ul><li>
Erfahrung im telefonischen Vertrieb, Inbound Sales oder Customer Service &ndash; idealerweise im Contact-Center-Umfeld</li><li>
Sehr gute Deutschkenntnisse in Wort und Schrift</li><li>
Ausgepr&auml;gte Kommunikationsst&auml;rke und Freude am aktiven Verkauf</li><li>
Eigenmotivation, Disziplin und eine zuverl&auml;ssige, selbstst&auml;ndige Arbeitsweise (Freelancer-Modell)</li><li>
Bereitschaft zur Schichtarbeit, inklusive Nacht- und Notdiensteins&auml;tzen</li><li>
Sicherer Umgang mit g&auml;ngigen CRM- und Telefonie-Tools oder hohe technische Affinit&auml;t</li><li>
Stabile Internetverbindung und ruhiger Arbeitsplatz im Homeoffice</li><li>
Interesse an Reisethemen von Vorteil</li></ul>
Wichtig zu wissen<ul><li>
die Zusammenarbeit erfolgt auf Freelancer-Basis</li></ul>
Klingt nach dir?
Dann bewirb dich jetzt als Call Center Agent Inbound Sales (Deutsch) &ndash; Travel (m/w/d) &ndash; unkompliziert und direkt. Wir freuen uns auf dich! 
S&auml;mtliche Bezeichnungen richten sich an alle Geschlechter.</div>

Call Center Agent Inbound Sales (Deutsch) – Travel (m/w/d)

Trinity Solar

<div>Call Center Agent
Job Summary

We are seeking a motivated and results-driven Call Center Agent to work outbound calls from an automated dialer, engaging homeowners who have expressed interest in solar energy. The primary responsibility of this role is to connect with prospects, qualify interest, overcome objections, and secure agreement for solar consultation with an Energy Consultant.

The ideal candidate is comfortable with high call volume, follows proven scripts, handles objections confidently, and understands how to balance efficiency with positive customer experience. Please note there are two shifts for this role:

Shifts:
Monday through Saturday - 8AM-8PM (8AM-4PM &amp; 12PM-8PM shifts)

Responsibilities &amp; Duties
<ul>
<li>Make high-volume outbound calls using an automated dialer to purchased and inbound-generated leads</li>
<li>Engage prospects in professional, friendly, and persuasive conversations about residential solar</li>
<li>Follow approved call scripts and objection-handling frameworks while maintaining a natural tone</li>
<li>Qualify homeowners based on basic criteria (home ownership, interest level, property suitability indicators)</li>
<li>Clearly explain the solar consultation process, incentives, and next steps</li>
<li>Secure customer agreement and schedule solar consultations with Energy Consultants</li>
<li>Handle objections, hesitations, and concerns related to solar, timing, or interest level</li>
<li>Accurately document call outcomes, notes, and dispositions in CRM systems</li>
<li>Manage callbacks, reschedules, and follow-ups based on call results</li>
<li>Represent the company brand with professionalism, integrity, and compliance</li>
<li>Meet or exceed daily, weekly, and monthly KPIs including:</li>
<li><ul><li>Dials</li>
<li>Contact rate</li>
<li>Set appointments</li>
<li>Conversion rate</li>
</ul></li><li>Collaborate with supervisors and quality teams to improve performance and script adherence</li>
<li>Stay current on solar offerings, incentives, FAQs, and company policies</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Previous experience in call center, inside sales, telemarketing, or lead generation preferred</li>
<li>Comfortable working a fast-paced dialer environment with consistent outbound volume</li>
<li>Strong verbal communication skills and confident phone presence</li>
<li>Ability to handle objections and rebuttals without becoming defensive</li>
<li>Goal-oriented mindset with a drive to meet and exceed targets</li>
<li>Quick learner with the ability to adapt to script changes and new campaigns</li>
<li>Strong listening skills and the ability to build quick rapport</li>
<li>Detail-oriented with accurate data entry habits</li>
<li>Ability to work independently while contributing to team goals</li>
<li>Proficiency with CRM and call center tools such as:</li>
<li><ul><li>Salesforce</li>
<li>NICE (preferred)</li>
<li>Microsoft Office</li>
</ul></li>
</ul>What Success Looks Like
<ul>
<li>Consistently hitting or exceeding appointment-setting goals</li>
<li>High script adherence combined with natural conversation flow</li>
<li>Strong show rates due to proper expectation-setting</li>
<li>Positive QA scores and customer feedback</li>
<li>Reliable attendance and dialer discipline</li></ul></div>

Call Center Agent - Outbound

SMART Customer Solutions

Job Overview If you like GREAT pay and working with enthusiastic team members in a FUN environment, you&rsquo;ll enjoy your career with us!We are looking for a Call Center Representative who will be the liaison between our company and its current customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior.Acceptable attendance at current and previous work history is mandatory and will be verified. Maintaining attendance while in this position is critical in order to maintain your position with SMART.Basic job responsibilities include:<ul><li>Managing large amounts of inbound calls promptly and effectively answering questions</li><li>Following the call center and client &ldquo;scripts&rdquo; when handling different topics</li><li>Identifying customers&rsquo; needs, clarifying information, researching each issue, and providing solutions</li><li>Strong active listening skills</li><li>Process payments and amounts correctly</li><li>Ability to operate in a fast&ndash;paced, multi-tasking environment with deadlines</li><li>Proactively provide solutions to both the internal team and externally to customers</li></ul>You are a perfect fit for the job:<ul><li>People-oriented &ndash; enjoys interacting with people and working in a group atmosphere</li><li>Achievement-oriented &ndash; enjoys the challenge and continues working even through failures</li><li>Strong computer background using MS Word, Excel, and the Internet</li><li>Proven sales and/or customer service success within an inbound call center environment</li><li>Veterans of the Armed Forces are valued and are a great asset to our team!</li></ul>We offer paid training and a competitive starting wage.What we promise employees:<ul><li>A FUN environment that rewards hard work</li><li>Weekly pay every Friday</li><li>Career path development</li><li>PTO accrual from day 1!</li></ul>&middot; Dental and Vision Insurance&middot; Life Insurance after 180 daysThink you have what it takes?! We would love to hear from you and get you started on the SMART path!Call 844-811-8811 for more information or apply today!Pay: $15.00 - $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Call Center Representative

IBSTEC

IBSTEC is hiring a professional and customer-focused Customer Support Representative for our inbound call center operations. This role is ideal for candidates with international call center experience who have strong communication skills and can provide excellent customer service in a fast-paced environment.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Resolve customer queries, complaints, and requests in a timely manner</li><li>Provide accurate information about products and services</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Update customer records and call details in the system</li><li>Follow company procedures and quality standards</li><li>Work effectively in rotational shifts</li></ul>Requirements<ul><li>Minimum 1 year of experience in an international call center</li><li>Excellent English communication skills (spoken and written)</li><li>Strong listening, problem-solving, and customer handling skills</li><li>Ability to work in rotational shifts</li><li>Basic computer skills and ability to use CRM systems</li><li>Positive attitude, punctual, and team player</li></ul>What We Offer<ul><li>Salary: PKR 60,000 &ndash; 80,000</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li><li>Stable full-time position</li></ul>Location: Gulberg V, Lahore Shift: Rotational ShiftsJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Inbound) – International Call Center

Oak Street Technologies

We are seeking a Travel Consultant to join our dynamic inbound call center team. The ideal candidate will have excellent English communication skills, a customer-first attitude, and the ability to handle inquiries professionally and efficiently.Key Responsibilities:<ul><li>Answer incoming customer calls and provide accurate, timely information.</li><li>Resolve customer concerns, complaints, and inquiries with professionalism.</li><li>Maintain a high level of customer satisfaction by delivering exceptional service.</li><li>Update customer records and document interactions in the system.</li><li>Adhere to company policies and call handling procedures.</li></ul>Requirements:<ul><li>Fluent in English with excellent verbal and written communication skills.</li><li>Previous experience in customer service (preferred but not required).</li><li>Strong problem-solving skills and ability to handle customer concerns with patience.</li><li>Basic computer proficiency and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and handle multiple inquiries efficiently.</li><li>Willing to work from 2 PM to 11 PM.</li></ul>Application Question(s):<ul><li>Willing to work 6 days a week</li><li>Comfortable working from 2PM to 11PM</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Travel Consultant

Shabil Consultants

Are you a confident communicator with a passion for sales? We are looking for energetic and motivated Female Call Center Agents to join our growing team. If you have excellent communication skills and a hunger for success, we want to hear from you!We provide a safe, professional, and female-friendly office environment where your hard work is rewarded with competitive pay and unlimited growth opportunities.Salary &amp; Benefits<ul><li>Base Salary: Rs. 35,000 per month (Fixed)</li><li>Commission: Uncapped commission on every sale (Earn up to 70K - 100K+ total)</li><li>Bonuses: Weekly and monthly performance incentives</li><li>Environment: Safe, professional, and inclusive workspace for women</li><li>Training: Full professional training provided for fresh candidates</li></ul>Key Responsibilities<ul><li>Receive inbound calls to potential customers to promote our products/services.</li><li>Identify customer needs and provide appropriate solutions to close sales.</li><li>Maintain a high level of professionalism and positive energy on every call.</li><li>Meet or exceed daily and monthly sales targets.</li><li>Accurately record customer information and call details in our system.</li></ul>Requirements<ul><li>Gender: Female (Preferred)</li><li>Education: Intermediate/A-Levels or Graduation.</li><li>Communication: Fluent in English with a clear and pleasant speaking voice.</li><li>Experience: Previous experience in sales or a call center is a plus, but fresh candidates with great communication skills are encouraged to apply!</li><li>Skills: Strong persuasion skills, punctuality, and a positive &quot;can-do&quot; attitude.</li></ul>Shift Timings &amp; Location<ul><li>Shift: UK SHIFT ( 2Pm to 10PM ) USA SHIFT( 8PM to 4Am)</li><li>Location: Wapda Town</li></ul>Job Type: Full-timePay: Rs35,000.00 per monthWork Location: In person

Female Call Centre Agent

Ace Marketing

Customer Dialing Agent &ndash; Call Center (Freshers Welcome)We are looking for motivated and confident individuals to join our call center team as Customer Dialing Agents. This is a great opportunity for fresh candidates who want to start their career in a professional environment.Job Responsibilities<ul><li>Dial customers and communicate professionally.</li><li>Provide information about company services.</li><li>Maintain a positive conversation with customers.</li><li>Record customer responses and update the system.</li></ul>Salary &amp; Benefits<ul><li>Attendance Allowance</li><li>Unlimited Commission</li><li>Fuel Allowance</li><li>Pick-up &amp; Drop-off service for females</li><li>5 Working Days (Monday &ndash; Friday)</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Fluent English communication skills</li><li>Fresh or experienced candidates can apply</li><li>Must be confident, energetic, and self-motivated</li></ul>Job Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Center Agent – Freshers Welcome

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