inbound call center agent

Times Travel

Job Title: Travel Agent &ndash; Call Center Company: Times Travel Location: PECHS, Sindhi Muslim Society, Karachi Shift: UK TimingsJob Overview: Times Travel is seeking motivated and experienced Travel Agents to join our UK-based call center operations. The ideal candidate will have excellent communication skills, a strong sales mindset, and prior experience in international call center environments.Key Responsibilities:<ul><li>Handle inbound and outbound calls for travel-related services</li><li>Assist customers with flight bookings, travel inquiries, and itinerary planning</li><li>Deliver high-quality customer service and ensure client satisfaction</li><li>Achieve assigned sales targets and performance KPIs</li><li>Maintain accurate records of customer interactions</li></ul>Requirements:<ul><li>Fluency in English (both spoken and written) is essential</li><li>Prior experience in an international call center is mandatory</li><li>Bachelor&rsquo;s degree (preferred)</li><li>Strong communication and sales skills</li><li>Basic knowledge of the travel industry will be an advantage</li></ul>Benefits:<ul><li>Market-competitive salary package</li><li>Professional and growth-oriented work environment</li><li>Pick &amp; Drop facility for female employees</li><li>Opportunity to work with an international client base</li></ul>How to Apply: Interested candidates are encouraged to send their updated CVs to: saba@timestravel.comWork Location: In person

Travel Agent – Call Center UK

Trinity Solar

<div>Call Center Agent
Job Summary

We are seeking a motivated and results-driven Call Center Agent to work outbound calls from an automated dialer, engaging homeowners who have expressed interest in solar energy. The primary responsibility of this role is to connect with prospects, qualify interest, overcome objections, and secure agreement for solar consultation with an Energy Consultant.

The ideal candidate is comfortable with high call volume, follows proven scripts, handles objections confidently, and understands how to balance efficiency with positive customer experience. Please note there are two shifts for this role:

Shifts:
Monday through Saturday - 8AM-8PM (8AM-4PM &amp; 12PM-8PM shifts)

Responsibilities &amp; Duties
<ul>
<li>Make high-volume outbound calls using an automated dialer to purchased and inbound-generated leads</li>
<li>Engage prospects in professional, friendly, and persuasive conversations about residential solar</li>
<li>Follow approved call scripts and objection-handling frameworks while maintaining a natural tone</li>
<li>Qualify homeowners based on basic criteria (home ownership, interest level, property suitability indicators)</li>
<li>Clearly explain the solar consultation process, incentives, and next steps</li>
<li>Secure customer agreement and schedule solar consultations with Energy Consultants</li>
<li>Handle objections, hesitations, and concerns related to solar, timing, or interest level</li>
<li>Accurately document call outcomes, notes, and dispositions in CRM systems</li>
<li>Manage callbacks, reschedules, and follow-ups based on call results</li>
<li>Represent the company brand with professionalism, integrity, and compliance</li>
<li>Meet or exceed daily, weekly, and monthly KPIs including:</li>
<li><ul><li>Dials</li>
<li>Contact rate</li>
<li>Set appointments</li>
<li>Conversion rate</li>
</ul></li><li>Collaborate with supervisors and quality teams to improve performance and script adherence</li>
<li>Stay current on solar offerings, incentives, FAQs, and company policies</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Previous experience in call center, inside sales, telemarketing, or lead generation preferred</li>
<li>Comfortable working a fast-paced dialer environment with consistent outbound volume</li>
<li>Strong verbal communication skills and confident phone presence</li>
<li>Ability to handle objections and rebuttals without becoming defensive</li>
<li>Goal-oriented mindset with a drive to meet and exceed targets</li>
<li>Quick learner with the ability to adapt to script changes and new campaigns</li>
<li>Strong listening skills and the ability to build quick rapport</li>
<li>Detail-oriented with accurate data entry habits</li>
<li>Ability to work independently while contributing to team goals</li>
<li>Proficiency with CRM and call center tools such as:</li>
<li><ul><li>Salesforce</li>
<li>NICE (preferred)</li>
<li>Microsoft Office</li>
</ul></li>
</ul>What Success Looks Like
<ul>
<li>Consistently hitting or exceeding appointment-setting goals</li>
<li>High script adherence combined with natural conversation flow</li>
<li>Strong show rates due to proper expectation-setting</li>
<li>Positive QA scores and customer feedback</li>
<li>Reliable attendance and dialer discipline</li></ul></div>

Call Center Agent - Outbound

Concentrix

We&rsquo;re Hiring at Concentrix &ndash; New Cairo (Fifth Settlement)!Position: Inbound Call Center Agent (Telecommunications Account)Salary: Up to 21,800 EGP + Uncapped Sales BonusShifts: Rotational (including night shifts)Night shift allowance includedRequirements:<ul><li>English Level B2+ or higher</li><li>Strong communication skills</li><li>Flexibility with rotational shifts</li><li>Graduates and Dropouts ONLY</li></ul>Benefits:<ul><li>Social &amp; Medical Insurance</li><li>Competitive salary package</li><li>Uncapped bonus potential</li><li>Friendly and supportive work environment</li><li>Modern site with games &amp; activities</li><li>Prime location in New Cairo</li><li>Daily coffee from Breadfast</li></ul>Job Type: Full-timePay: E&pound;17.00 - E&pound;25.00 per monthWork Location: In person

Inbound sales Representative B2/C1

Waccamaw Management, LLC

<div>
 With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
 
 
 
 Job Description
 
 
 
 CAMS is part of the Associa family.
 
 
 CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly-trained, and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners, and vendors with our professionalism, accountability, and commitment to excellence. Our Management, Community Support, Accounting, and Maintenance Departments work cooperatively, as well as collaboratively to ensure success and satisfaction for our clients.
 
 
 CAMS is looking for a seasoned customer service professional to work as a call center agent on a part-time, steady basis.
 
 
 This position is work from home as long as you live in North Carolina or South Carolina.
 
 
 The schedule is Monday 8:30-5pm (with 30 min lunch and two - 15 min breaks), 12-5pm Tues-Thurs and Friday 10-3pm. (Tues - Friday each include one 15 min break).
 
 
 Pay is $15.00 per hour.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Maintain superior customer service levels and productivity according to company standards
 </li>
 <li>
 Provide prompt, courteous service to all external and internal customers
 </li>
 <li>
 Effectively handle inbound customer service calls
 </li>
 <li>
 Make notes/send emails to record customer interactions in a professional manner
 </li>
 <li>
 Apply critical thinking and problem-solving skills to customer concerns
 </li>
 <li>
 Operate in a fast-paced environment using telephone software and custom computer programs
 </li>
 <li>
 Identify and resolve a wide variety of customer service issues related to property management
 </li>
 <li>
 Perform other duties as it relates to client services process and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Must have the ability to thrive in a team environment
 </li>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Ability to multi-task
 </li>
 <li>
 Demonstrated ability to communicate effectively
 </li>
 <li>
 Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 At least 1 year of customer service experience, preferably in an inbound call center environment
 </li>
 <li>
 Desire to learn about the property management industry
 
 
 </li>
 </ul>
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
</div>

Part-Time Call Center Representative (Community Support Team Member)

SMART Customer Solutions

Job Overview If you like GREAT pay and working with enthusiastic team members in a FUN environment, you&rsquo;ll enjoy your career with us!We are looking for a Call Center Representative who will be the liaison between our company and its current customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior.Acceptable attendance at current and previous work history is mandatory and will be verified. Maintaining attendance while in this position is critical in order to maintain your position with SMART.Basic job responsibilities include:<ul><li>Managing large amounts of inbound calls promptly and effectively answering questions</li><li>Following the call center and client &ldquo;scripts&rdquo; when handling different topics</li><li>Identifying customers&rsquo; needs, clarifying information, researching each issue, and providing solutions</li><li>Strong active listening skills</li><li>Process payments and amounts correctly</li><li>Ability to operate in a fast&ndash;paced, multi-tasking environment with deadlines</li><li>Proactively provide solutions to both the internal team and externally to customers</li></ul>You are a perfect fit for the job:<ul><li>People-oriented &ndash; enjoys interacting with people and working in a group atmosphere</li><li>Achievement-oriented &ndash; enjoys the challenge and continues working even through failures</li><li>Strong computer background using MS Word, Excel, and the Internet</li><li>Proven sales and/or customer service success within an inbound call center environment</li><li>Veterans of the Armed Forces are valued and are a great asset to our team!</li></ul>We offer paid training and a competitive starting wage.What we promise employees:<ul><li>A FUN environment that rewards hard work</li><li>Weekly pay every Friday</li><li>Career path development</li><li>PTO accrual from day 1!</li></ul>&middot; Dental and Vision Insurance&middot; Life Insurance after 180 daysThink you have what it takes?! We would love to hear from you and get you started on the SMART path!Call 844-811-8811 for more information or apply today!Pay: $15.00 - $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Call Center Representative

Benzefy PVT LTD

Company: Benzefy Location: Onsite Shift: 7:00 PM &ndash; 4:00 AM (Night Shift) Salary: 45,000 &ndash; 60,000 PKRJob Description: Benzefy is looking for a highly professional and customer-focused Inbound Call Center Representative to join our team. The ideal candidate must be fluent in English with excellent communication skills and a neutral accent, capable of handling international customers confidently.Key Requirements:<ul><li>Fluent in English with excellent communication skills and clear accent</li><li>Proven experience in customer handling and complaint resolution</li><li>Strong problem-solving and interpersonal skills</li><li>Hands-on experience with CRM tools and call management systems</li><li>Ability to work in a fast-paced environment while maintaining professionalism</li><li>Strong listening skills and attention to detail</li><li>Ability to manage multiple tasks efficiently</li></ul>Responsibilities:<ul><li>Handle inbound calls professionally and efficiently</li><li>Address customer inquiries and resolve complaints in a timely manner</li><li>Maintain accurate customer records in CRM</li><li>Ensure high levels of customer satisfaction</li><li>Meet performance and quality targets</li></ul>Job Type: Full-timePay: Rs45.00 - Rs60,000.00 per monthWork Location: In person

IN Bound Caller

Luxury Bath

<div>
 
 TITLE:&nbsp;📞&nbsp;MAKE $25+/HOUR IN A LOCAL CALL CENTER&nbsp;💰&nbsp;(Confidential)&nbsp;
 
 
 An&nbsp;established, family-owned home services company&nbsp;is expanding into&nbsp;a new territory&nbsp;and opening an&nbsp;additional&nbsp;location.&nbsp;
 
 
 We currently have a&nbsp;large backlog of inbound leads&nbsp;and are hiring&nbsp;6 elite call center reps&nbsp;to keep up with demand.&nbsp;
 
 
 ✨&nbsp;What&nbsp;You&rsquo;ll&nbsp;Get&nbsp;
 
 📍&nbsp;Local &amp; flexible schedule&nbsp;
 
 💵&nbsp;$25+/hour potential with hourly + bonuses&nbsp;
 
 📞&nbsp;High-quality inbound leads (no cold calling)&nbsp;
 
 🎓&nbsp;Paid training&mdash;experience welcomed, not&nbsp;required&nbsp;
 
 📈&nbsp;Advancement opportunities as we grow&nbsp;
 
 
 🎯&nbsp;What We Need&nbsp;
 
 📞&nbsp;Strong phone presence&nbsp;
 
 📊&nbsp;Ability to&nbsp;maintain high booking/close rates&nbsp;
 
 🔥&nbsp;Performance mindset and consistency&nbsp;
 
 🤝&nbsp;Team-first attitude&nbsp;
 
 
 📣&nbsp;This opportunity is limited.&nbsp;
 
 Apply&nbsp;today to learn more.&nbsp;
 
 
 📍&nbsp;Palm Harbor - NO REMOTE |&nbsp;💰&nbsp;Hourly + Bonuses |&nbsp;🎯&nbsp;No Cold Calling&nbsp;
 
 &nbsp;
 
 🚀&nbsp;Ready&nbsp;to start? Apply today! Reply with your resume or a brief intro about why&nbsp;you&rsquo;d&nbsp;be a great fit.&nbsp;
 
 &nbsp;
 
 📞727-786-6400 Interviews happening this week &ndash;&nbsp;Don&rsquo;t&nbsp;miss out!&nbsp;
 
</div>

MAKE 25 AN HOUR IN A LOCAL CALL CENTER

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