inbound call center agent

GenXe Tech

About Us: NXP Tech is a fast-growing IT company providing Web &amp; E-Commerce Solutions, Mobile App Development, Digital Marketing, Software Development, and IT Support Services. We are seeking enthusiastic and confident Female Call Center Agents to join our dynamic team and professionally represent our services to clients.Job Responsibilities:&middot; Make outbound calls to potential clients and respond to inbound inquiries.&middot; Promote and explain company services clearly and confidently.&middot; Handle lead management, follow-ups, and record updates in the system.&middot; Build and maintain positive client relationships.&middot; Achieve monthly sales and performance targets.Requirements:&middot; Female candidates only&middot; Excellent English communication skills (spoken &amp; written).&middot; Confident, energetic, and goal-oriented personality.&middot; Prior call center or telemarketing experience preferred&middot; Comfortable working on-site (office-based).&middot; Basic computer knowledge required.What We Offer:&middot; Attractive salary + performance-based bonuses.&middot; Friendly and professional work environment.&middot; Career growth and training opportunities.&middot; Monthly performance rewards and recognition.Job Timing: 10:00 AM &ndash; 6:30 PM (Monday to Saturday)Location: Johar Town, Lahore (Office-based)How to Apply: Apply directly through Indeed or send your CV via WhatsApp at 0325-5566605Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per month

Call Center Agent – International Clients (Morning Shift)

Riz Solutions

&quot;NOT WORK FROM HOME APPLY ONLY IF YOU CAN WORK FROM OUR OFFICE IN SOAN GARDENS&quot;Riz Solutions is based in Islamabad/Rawalpindi and is hiring experienced Inbound Customer Service Representatives (CSRs) to work for a Taxi Company based in the United Kingdom.Job responsibilities include:<ul><li>Answering Inbound calls.</li><li>Taking the airport and local taxi bookings.</li><li>Booking over the phone, email or online and input data accurately into the software provided by the clients.</li><li>Providing a price quotation to the customers.</li><li>Responding to emails and live chat inquiries as required.</li><li>Deal with queries related to the company and bookings.</li><li>Create a positive brand image in front of the customers.</li><li>Respond to client inquiries promptly and professionally.</li><li>Liaise with clients, colleagues &amp; drivers, and always working for the best interest of the company.</li><li>Dispatch and distribute jobs in time and according to the company's procedure.</li><li>Punctual, reliable and responsible as per shift requirements.</li><li>Organized execution of daily tasks assigned by the company.</li></ul>Requirements for the job:<ul><li>Fluent English speaking and writing skills required. (Preferably British English)</li><li>A minimum of 02 years Call Center experience.</li><li>People with previous experience of a Taxi Cab Campaign will be preferred.</li><li>Excellent skills in Customer Management.</li><li>Decent know-how of Taxi booking software.</li><li>Ability to multi-task and problem solving approach.</li><li>Knows Taxi dispatching.</li><li>Shift timings are mostly night shifts and you are expected to work on a ROTA.</li></ul>(Agent's shifts will range from 08-10 hours a day ; with overtime also available.)Agents will be trained. Training session could be extended subject to Trainer feedback and evaluation.*(Highly competitive remuneration will be offered as per your experience and abilities)*Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent

the dorsum

JOB OPPORTUNITY &ndash; DME CALL AGENT (USA-BASED CAMPAIGN)Position: DME Call AgentLocation: Shamshi, Near Airport, KarachiShift Timing: 6:00 PM &ndash; 2:00 AM (Night Shift)Industry: Healthcare (Durable Medical Equipment - DME)Experience: Minimum 06 months in a relevant roleWe are looking for a dedicated and experienced DME Call Agent to join our USA-basedcampaign. The ideal candidate should be:&#9989; Experienced in handling DME calls and sales processes&#9989; Hardworking &amp;amp; professional with excellent communication skills&#9989; Preferably residing nearby for a convenient commute&#9989; Fluent in English with a strong ability to engage clientsWhat We Offer:&#9989; Competitive salary with performance-based incentives&#9989; A professional and growth-oriented work environment&#9989; Opportunities for career advancement&#9989; Training and development supportJoin Us &amp; Grow Your Career!If you meet the criteria and are ready to take on a rewarding challenge,we want to hear from you!Apply Now. Send your resume to hrthedorsum@gmail.comJoin us and be part of a dynamic team driving success!Job Type: Part-timePay: Rs20,000.00 - Rs35,000.00 per monthExpected hours: 48 per weekWork Location: In person

JOB OPPORTUNITY – DME CALL AGENT (USA-BASED CAMPAIGN)

Chaotic Pirates BPO

<ul><li>Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to geico services.</li><li>Assist customers in resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.</li><li>Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.</li><li>Educate customers on available products, services, and promotions to meet their needs and enhance their experience.</li><li>Maintain accurate records of customer interactions, transactions, and resolutions in our database system.</li><li>Collaborate with other departments, such as technical support and sales, to ensure effective communication and resolution of customer issues.</li><li>Adhere to company policies and procedures to uphold service standards and compliance regulations.</li><li>Availability for night shifts (5:00 PM - 2:00 AM).</li></ul>*Qualifications:<ul><li>A high school diploma or equivalent, as well as an associate or bachelor's degree, is preferred.</li><li>Prior experience in Cable &amp; Internet Providers sales campaigns.</li><li>Extensive experience in inbound sales, Cross Selling, or call center environments preferred.</li><li>Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.</li><li>Proficiency in computer applications and ability to navigate multiple systems simultaneously.</li><li>Strong problem-solving skills and ability to remain calm and professional in challenging situations.</li><li>Flexibility to work in a fast-paced environment and adapt to changing priorities.</li></ul>*<ul><li>Office Location:</li><li>Military accounts society College Road Lahore</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Office Location Military Accounts Soceity College Road Lahore. Easy For you to visit?</li><li>Able to work in Night shift?</li></ul>Experience:<ul><li>Xfinity Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In personExpected Start Date: 02/11/2025

Inbound Call Center Job (Night Shift) Internet/Cable New Sales

TMS UluslararasiHaberlesme Sistemleri Anonim Sirketi

Almanca bilen M&uuml;&#351;teri Temsilcileri ar&#305;yoruz!Mehr als nur ein Job &ndash; bei uns z&auml;hlst Du!Starte jetzt durch als Call Center Agent (m/w/d) in Izmir und bring mit Deiner Stimme nicht nur unsere Kunden, sondern auch Deine Karriere nach vorn! Wir suchen ab sofort talentierte Quereinsteiger oder Vollprofis, die flie&szlig;end Deutsch sprechen. Was Du f&uuml;r den Job brauchst, lernst Du direkt bei uns.Was Du bei uns machst<ul><li>Kunden am Telefon beraten mit Charme, Kompetenz &amp; Fingerspitzengef&uuml;hl</li><li>Bed&uuml;rfnisse erkennen, passende L&ouml;sungen anbieten &amp; sympathisch verkaufen</li><li>Kundenbeziehungen aufbauen und langfristig begeistern</li></ul>Was Du mitbringst<ul><li>Erfahrung im Verkauf und Kundenservice? Super!</li><li>Kommunikationsst&auml;rke und ein gutes Gesp&uuml;r f&uuml;r Menschen</li><li>Gutes Deutsch in Wort und Schrift</li><li>Verl&auml;sslichkeit, Motivation und Teamgeist</li></ul>Warum Du Dich f&uuml;r uns entscheiden solltest<ul><li>Unbefristeter Vertrag (Vollzeit 40 h oder 45 h/Woche, du hast die Wahl)</li><li>Faires Gehalt und starke Pr&auml;mien</li><li>Intensive Schulungen und echte Karrierechancen</li><li>Flexibilit&auml;t &amp; Work-Life-Balance mit langfristiger Schichtplanung</li><li>Flache Hierarchien und ein ehrliches Miteinander</li><li>Gratis Getr&auml;nke, moderne Pausenr&auml;ume</li><li>Zentrale Lage &amp; gute Erreichbarkeit durch Bus, Bahn, F&auml;hre und Metro</li></ul>Lust auf einen Job, bei dem Du z&auml;hlst?Dann komm zu TMS und bewirb Dich jetzt &ndash; in nur wenigen Klicks! Wir freuen uns darauf, Dich kennenzulernen.Dein neuer ArbeitsortDirekt am Konak-Platz gelegen:Akdeniz Mahallesi, Cumhuriyet Bulvar&#305; No: 69 Anadolu Sigorta Binas&#305;, Kat 5 35210 Konak / IzmirArt der Stelle: VollzeitGehalt: 50.000,00TRY - 85.000,00TRY pro MonatBewerbungsfrage(n):<ul><li>Sicherer Umgang mit Computer</li></ul>Sprache:<ul><li>Deutsch (W&uuml;nschenswert)</li></ul>

Almanca Bilen | Deutschsprachiger Call Center Agent (m/w/d) – Inbound & Sales | Izmir

I Tech

Female Telesales Agent &ndash; Evening Shift (US Calls) Location: Barkat Market, Lahore (On-site) Shift: 01:00 PM &ndash; 09:00 PM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-Time Salary: Rs. 30,000 &ndash; 35,000 + IncentivesWe are hiring Female Telesales Agents for our U.S.-based outbound call process. If you speak good English and are confident on calls, this is a great opportunity to start a professional telesales career in a safe and supportive female-friendly environment.Freshers are strongly encouraged to apply &mdash; complete training will be provided.Responsibilities<ul><li>Make outbound calls to U.S. clients</li><li>Communicate clearly and professionally</li><li>Maintain call logs &amp; follow-ups</li><li>Achieve daily and monthly sales targets</li></ul>Requirements<ul><li>Females only</li><li>Good spoken English is mandatory</li><li>Confident, polite &amp; professional attitude</li><li>Freshers can apply (experience is a plus)</li><li>Comfortable with 01:00 PM &ndash; 09:00 PM evening shift</li></ul>Benefits<ul><li>Fixed salary + performance incentives</li><li>Saturday &amp; Sunday off</li><li>Friendly &amp; respectful working environment</li><li>Full training and career growth opportunities</li></ul>If you&rsquo;re a confident English-speaking female looking for an evening shift job &mdash; Apply Now!Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Female Telesales Agent – Evening Shift (US Calls)

Mass Markets

<div>
 
 Position Overview
 
 
 
 MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
 
 
 At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
 
 
 We&rsquo;re looking for enthusiastic
 
 Remote Call Center Representatives
 
 to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-known clients. In this role, you&rsquo;ll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering exceptional service.
 
 
 This is a fantastic opportunity to contribute to high-impact projects with some of the world&rsquo;s most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we&rsquo;d love to hear from you.
 
 Strong proficiency in English, both written and spoken is required.
 
 
 
 Candidates
 
 must
 
 have prior call center experience and reside
 
 within 80km of our office
 
 .
 
 
 
 You&rsquo;ll Also Need
 
 
 
 <ul>
 <li>
 A high-speed internet connection
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 An appropriate, quiet work environment
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 High language proficiency in English
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 Work-from-home experience
 
 
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 </ul>
 To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
 
 
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 </ul>
 
 Position Responsibilities
 
 
 
 
 Key Responsibilities:
 
 
 
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 Handle inbound and outbound calls professionally and efficiently.
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 Resolve customer issues on the first call through effective problem-solving.
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 Research and retrieve information across systems to support customer needs.
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 Accurately document interactions and process claims.
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 Guide customers through options to find the best solutions.
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 Follow scripts, policies, and procedures while using available resources.
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 Protect customer privacy and handle sensitive information appropriately.
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 Escalate complex issues to the appropriate team members.
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 Stay current with training, updates, and program knowledge.
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 Maintain consistent attendance and adhere to scheduling requirements.
 
 
 </li>
 </ul>
 
 Candidate Qualifications
 
 
 
 
 WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
 
 
 
 
 Qualifications
 
 
 
 All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
 
 
 <ul>
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 Must be 18 years or older
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 High school diploma or equivalent
 </li>
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 Previous call center experience
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 Work from home experience
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 Strong command of the English language
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 Typing speed of 20+ WPM
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 High speed internet connection
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 Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
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 Familiarity with Windows operating systems
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 Skilled in troubleshooting and follow-up
 </li>
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 Able to multitask and self-manage effectively
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 Excellent interpersonal skills
 
 
 </li>
 </ul>
 
 Compensation Details
 
 
 
 
 WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
 
 
 
 At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
 
 
 
 What You Can Expect From MCI
 
 
 
 We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
 
 
 <ul>
 <li>
 HMO Coverage plus a dependent
 
 
 </li>
 </ul>
 Rank &amp; File: ₱100,000 coverage
 
 
 Supervisors/Managers: ₱120,000 coverage
 
 
 <ul>
 <li>
 Dental Coverage
 
 
 </li>
 </ul>
 In-house dental assistance worth ₱5,000, giving you easier access to quality care
 
 
 <ul>
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 Free meal during training
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 Career growth and learning
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 Allowances for rice, clothing, laundry and meals
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 Performance and loyalty bonuses
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 Frequent disinfection, fogging of workplace
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 Opportunities for growth and promotion
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 Employee shuttle services
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 Company retreats and off-site events
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 Sharpen your social skills while meeting awesome people and making new friends
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 Plus, more in-office rewards, raffles, recognition gifts, and treats!
 
 
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 </ul>
 
 Compensation &amp; Benefits That Fit Your Life
 
 
 
 MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
 
 
 If you&rsquo;re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
 
 
 
 Physical Requirements
 
 
 
 This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
 
 
 
 CONDITIONS OF EMPLOYMENT
 
 
 
 
 All MCI Locations
 
 
 
 <ul>
 <li>
 Must be authorized to work in the country where the job is based.
 
 
 </li>
 </ul>
 
 Subject to the program and location of the position
 
 
 
 <ul>
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 Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
 </li>
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 Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
 
 
 </li>
 </ul>
 
 REASONABLE ACCOMMODATION
 
 
 
 It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.
 
 
 
 EQUAL OPPORTUNITY EMPLOYER
 
 
 
 At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
 
 
 MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
 
 
 MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline . In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
 
 
 
 About Mci (parent Company)
 
 
 
 MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
 
 
 In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
 
 
 Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal &amp; enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
 
 
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 The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
 
 
 The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
</div>

Remote Call Center Representative

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