inbound call center agent

collabrains

Inbound Call Sales Specialist | Full-Time | Night Shift | On-Site &ndash; KarachiBrand Republic is seeking a confident and customer-focused Inbound Call Sales Specialist to join our growing sales team. The ideal candidate will be responsible for handling inbound customer calls, understanding client requirements, providing accurate service information, and converting inquiries into successful sales opportunities.This role is best suited for individuals with excellent spoken English, strong communication skills, and a proven ability to build rapport and close sales over the phone.Job Details<ul><li>Position: Inbound Call Sales Specialist</li><li>Location: P.E.C.H.S Block 06, Karachi</li><li>Timings: 6:00 PM &ndash; 3:00 AM</li><li>Job Type: Full-Time (On-Site)</li><li>Experience Required: 1&ndash;2 Years (Preferred)</li></ul>Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Understand customer requirements and recommend suitable services</li><li>Convert incoming inquiries into sales opportunities</li><li>Build strong relationships with prospective and existing customers</li><li>Address customer questions, concerns, and objections effectively</li><li>Follow up on inquiries to maximize conversion rates</li><li>Maintain accurate records of customer interactions and sales activities</li><li>Achieve individual and team sales targets</li><li>Coordinate with internal teams to ensure a smooth customer experience</li></ul>Required Skills<ul><li>Excellent spoken English and verbal communication skills</li><li>Strong phone etiquette and customer interaction skills</li><li>Ability to confidently communicate with local and international customers</li><li>Proven sales, persuasion, and negotiation abilities</li><li>Strong listening and objection-handling skills</li><li>Customer-focused mindset with a professional attitude</li><li>Ability to work in a target-driven environment</li><li>Basic computer and CRM proficiency</li></ul>Preferred Qualifications<ul><li>Experience in Inbound Sales, Call Center Sales, Customer Service, Tele-Sales, or Customer Support</li><li>Bachelor's degree in Business, Marketing, Communications, or a related field is a plus</li><li>Experience handling international customers will be considered an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth and advancement opportunities</li><li>Professional and collaborative work environment</li><li>Exposure to international customer interactions</li></ul>Work Location: In person

Inbound Call Sales Specialist | Full-Time | Night Shift | On-Site – Karachi

notifyMD

<div>
 
 notifyMD is eagerly awaiting your application for our Full Time Positions!
 
 
 
 Call Center Specialists at
 
 notifyMD
 
 provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
 
 
 
 Customer Service Experience Is a Plus, But Not Required.
 
 
 
 
 This is an in office position.
 
 
 
 Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
 
 
 
 To Be Successful In This Role, You Must Have
 
 
 
 <ul>
 <li>
 A welcoming voice with an upbeat tone
 </li>
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 Strong command of the English language with good spelling and grammar
 </li>
 <li>
 Computer skills in a Windows based environment
 </li>
 <li>
 Good attendance
 </li>
 <li>
 The ability to type 35 words per minute or more
 
 
 </li>
 </ul>
 
 Our Benefits For Full Time Employees Include
 
 
 
 <ul>
 <li>
 Employee Stock Ownership
 </li>
 <li>
 Full Medical, Dental, and Vision Benefits
 </li>
 <li>
 Paid Vacation
 </li>
 <li>
 Traditional 401K with company matching
 </li>
 <li>
 Free Life Insurance policy
 </li>
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 Legal Assistance
 
 
 </li>
 </ul>
 
 Compensation:
 
 $17.50 / Hour
 
 
 
 Shifts Offered
 
 
 
 <ul>
 <li>
 Full Time - 40 hours per week, 10 hour shifts
 </li>
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 Must be available to work a weekend day (Sat or Sun each week)
 
 
 </li>
 </ul>
 Training will last approximately one week. On your second week, you will move to your new set schedule.
 
 
 
 notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
 
 
 
 
 Don't miss out on this opportunity - Apply Today!
 
 
 
 
 
 Job Posted by ApplicantPro
 
 
</div>

Call Center Specialists

State of South Carolina

<div><div><div><h2 class="jobSectionHeader">Job Responsibilities</h2></div>
<div><div><div>Who we are:</div></div><div><div>
At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR&rsquo;s success&mdash;by collecting 95% of South Carolina&rsquo;s general fund, our team serves with purpose and impacts the success of our community.</div></div><div></div><div><div> 
Learn more about why you should join our team at dor.sc.gov/careers.</div></div><div></div>
We are looking for teammates who are:<ul><li>
Ready to thrive in a fast-paced environment that requires quick decision making</li><li>
Able to communicate effectively and exercise patience with customers, both over the phone and through written correspondence</li><li>
Committed to customer service and interested in helping their fellow South Carolina taxpayers</li><li>
Eager to build a career and advance at our agency</li></ul> 
What you will do: 
You will work out of the SCDOR&rsquo;s inbound call center, a dynamic work environment where excellent customer service and promoting taxpayer self-sufficiency are the main goals. In addition to answering calls, you will assist customers through email and our web messaging portal. 
 
Primary job duties include:<ul><li>
Assisting and educating customers, helping them resolve basic issues related to their Individual Income Tax, Sales Tax, and Withholding Tax accounts</li><li>
Reviewing customer accounts, including past correspondence and resolutions, to determine the best way to assist customers</li><li>
Helping customers reset their passwords and regain access to MyDORWAY, the SCDOR&rsquo;s online tax portal.</li><li>
Learning about state tax laws and regulations, SCDOR internal policies, and MyDORWAY, then applying that knowledge to resolve customer issues</li><li>
Submitting account adjustment requests and redirecting complex calls to the appropriate SCDOR section when necessary</li><li>
Informing customers of the best way to resolve future issues on their own, if possible</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum and Additional Requirements</h2></div>
<div>Either:<ul><li>
A high school diploma and directly related work experience (customer service experience in either a call center or office environment) OR</li><li>
A bachelor&rsquo;s degree</li></ul> 
Academic degrees must be from an accredited institution of higher learning.</div>
<div><h2 class="jobSectionHeader">Preferred Qualifications</h2></div>
<div><ul><li>Inbound Call Center and customer service experience in an office environment</li></ul></div>
<div><h2 class="jobSectionHeader">Additional Comments</h2></div>
<div><ul><li>EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.</li><li>
Training: Call Center Representatives will participate in an onboarding program to ensure they have the knowledge and skills to successfully perform their job.</li><li>
Hours: Work hours are 8:30 a.m. &ndash; 5:00 p.m., Monday &ndash; Friday (37.5 hours per week)</li><li>
Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.</li><li>
Career development: This position is part of an SCDOR Training Plan, which provides learning opportunities that support career growth.</li></ul>
Ready to apply?
<ul><li>Apply online and complete the application fully, including all current and previous work history and education.</li><li>
You may submit a resume, but it will not be considered as a substitute for completing the entire application.</li><li>
Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).</li><li>
Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.</li></ul></div></div></div>

Call Center Representative

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking an Agent to join the resort&rsquo;s Call Center Operations team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Answer incoming calls promptly and professionally, following brand standards.
 </li>
 <li>
 Assist guests with room reservations, service requests, and general inquiries.
 </li>
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 Coordinate with internal departments to fulfill guest needs efficiently.
 </li>
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 Provide accurate information about hotel services, amenities, and local attractions.
 </li>
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 Handle guest complaints or concerns with empathy and escalate when necessary.
 </li>
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 Maintain detailed records of calls, requests, and follow-ups.
 </li>
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 Process wake-up calls, room service orders, and special arrangements.
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 Ensure confidentiality and security of guest information.
 </li>
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 Ensure qualitative Forbes Five Star standards are delivered.
 </li>
 <li>
 Support front desk operations during peak hours or special events.
 </li>
 <li>
 Stay updated on property policies, promotions, and procedures.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous experience in a call center or customer service role preferred.
 </li>
 <li>
 Strong verbal communication and listening skills.
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment.
 </li>
 <li>
 Proficiency in Microsoft Office and property management systems.
 </li>
 <li>
 Fluency in English; additional languages are a plus.
 </li>
 <li>
 Professional phone etiquette and customer-focused attitude.
 </li>
 <li>
 Shift-based schedule including weekends, holidays, and evenings.
 </li>
 <li>
 Primarily desk-based with extended periods of phone use.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Agent - Call Center Operations

SYSTRONIC IT

Job OverviewSystonic IT is looking for a highly motivated and experienced Outbound Call Center Sales Agent to join our growing team. The ideal candidate should have proven experience in outbound sales, lead generation, and deal closing. The primary responsibility of this role is to generate new business opportunities and close sales for our Website Development, SEO, and Digital Marketing services.Key Responsibilities<ul><li>Make outbound calls to prospective clients and businesses.</li><li>Identify potential customers and generate qualified leads.</li><li>Present and promote Systonic IT's SEO, Website Development, and Digital Marketing services.</li><li>Build strong relationships with prospects and understand their business needs.</li><li>Follow up with leads and maintain a healthy sales pipeline.</li><li>Negotiate and close sales deals effectively.</li><li>Ensure complete ownership of the sales cycle from lead generation to deal closure.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Submit daily and weekly sales performance reports to management.</li><li>Meet and exceed assigned sales targets and KPIs.</li></ul>Requirements<ul><li>Minimum 1-2 years of experience in Outbound Call Center Sales.</li><li>Strong communication and persuasion skills in English.</li><li>Experience in selling digital services such as SEO, Website Development, or Digital Marketing will be preferred.</li><li>Ability to handle objections and close deals confidently.</li><li>Self-motivated, target-oriented, and result-driven mindset.</li><li>Strong reporting and CRM management skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive Fixed Salary</li><li>Attractive Sales Commission Structure</li><li>Performance-Based Incentives</li><li>Career Growth Opportunities</li><li>Professional Working Environment</li></ul>Why Join Systonic IT?At Systonic IT, we value performance, growth, and innovation. If you have a passion for sales and the ability to convert prospects into long-term clients, we would love to hear from you.Apply Now and become a part of our growing sales team!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Outbound Call Center Sales Agent

Disabled Veteran Solutions

<div>Remote Inbound Customer Service Representative (Full-Time) 
Disabled Veteran Solutions (DVS)
Make an Impact Through Meaningful Work
Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, healthhuman services, and state benefits.
This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.
Start Date: July 20, 2026 
Initial training will take place during your first two weeks.
Position Overview
In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.
Responsibilities include:<ul><li>
Answering inbound calls and providing a positive, solution-oriented customer experience</li><li>
Assisting with basic technical troubleshooting and initiating support tickets as needed</li><li>
Scheduling appointments at designated service locations</li><li>
Accurately documenting all customer interactions, including inquiries, concerns, and resolutions</li><li>
Conducting follow-up calls to ensure issues are resolved and customers remain informed</li><li>
Delivering consistent, high-quality service in a structured environment</li></ul>
Required Qualifications
We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.<ul><li>
High school diploma or GED required; additional education preferred</li><li>
Prior customer service experience, particularly in call-driven environments</li><li>
Strong verbal communication skills with the ability to build rapport quickly</li><li>
Ability to troubleshoot basic technical issues independently</li><li>
Comfortable working in a remote environment with minimal supervision</li><li>
Ability to successfully complete an extensive credentialing and background check process</li></ul>
Preferred:<ul><li>
Bilingual (English/Spanish) candidates are strongly encouraged to apply</li></ul>
TechnicalWork Environment Requirements<ul><li>
Reliable high-speed internet connection</li><li>
Private, distraction-free workspace</li><li>
Ability to navigate computer systems efficiently</li><li>
DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset</li></ul>
ScheduleTraining<ul><li>
Training Schedule: 9:00 AM - 4:30 PM EST</li><li>
Regular Schedule - regular schedule set between the hours of 8:00am - 8:00pm - Monday - Friday</li></ul>
Consistent attendance and reliability are essential for success in this role.
Why Join DVS
Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.
At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.
Build a career where your work matters. Apply today to join the DVS team.</div>

Inbound Customer Service Agent

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Inbound Call Sales Specialist | Full-Time | Night Shift | On-Site – Karachi

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