inbound call center representative

ANALTYTICA

Job Title: Call Center Representative (Night Shift &ndash; Outbound / Inbound Calls) Company: ATU Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the Role: ATU Logistics is hiring Call Center Agents / Customer Service Representatives for our night shift team in Lahore. The role involves handling inbound and outbound international calls, assisting clients, providing shipment updates, and ensuring excellent customer support and sales follow-ups.Key Responsibilities:<ul><li>Handle customer calls, respond to inquiries, and resolve issues efficiently.</li><li>Make outbound calls for follow-ups, confirmations, and client communication.</li><li>Maintain accurate records in CRM / call management systems.</li><li>Coordinate with sales, dispatch, and operations teams.</li><li>Promote company services and ensure customer satisfaction.</li></ul>Requirements:<ul><li>Experience in a call center / BPO / customer service role (US or Canada market preferred).</li><li>Excellent English communication and listening skills.</li><li>Strong problem-solving, multitasking, and typing abilities.</li><li>Basic knowledge of computer systems and CRM tools.</li><li>Available for full-time night shift (on-site &ndash; Lahore).</li></ul>Why Join Us:<ul><li>Competitive salary + incentives based on performance.</li><li>Friendly and professional work environment.</li><li>Career growth and training opportunities in logistics and customer service.</li></ul>Job Type: Full-time | On-site (Lahore) Keywords: Call Center Agent, CSR, Customer Service Representative, Call Center Jobs in Lahore, Night Shift Jobs, BPO Jobs, Outbound Sales, Inbound Calls, Customer Support, US Campaign, International Call Center, English Call Center Jobs, ATU Logistics Careers.Job Type: Full-timeWork Location: In person

Call Center Representative (Night Shift – Outbound / Inbound Calls)

CONEXION (SMC-PVT.) LIMITED

We are seeking a dynamic and customer-focused **Customer Service Representative (CSR)** to join our international call center team. The ideal candidate will have excellent communication skills in English and a passion for delivering outstanding service to customers from the US markets.Key Responsibilities:* Answer inbound calls, emails, or chats from international customers professionally and promptly.* Resolve customer queries, complaints, and issues effectively and efficiently.* Maintain accurate records of interactions using the company&rsquo;s CRM system.* Follow communication procedures, guidelines, and policies.* Provide product/service information and support to ensure customer satisfaction.* Escalate unresolved issues to appropriate internal teams when necessary.* Meet or exceed performance metrics such as call handling time, customer satisfaction score (CSAT), and first call resolution (FCR).Requirements:* Proven experience as a CSR or similar role in a call center environment.* **Excellent English communication skills** (spoken and written).* Ability to multi-task, prioritize, and manage time effectively.* Basic computer literacy and familiarity with CRM systems.* Flexible to work in night shifts* Positive attitude and a problem-solving mindset.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative (International Call Center)

GenXe Tech

About Us: NXP Tech is a fast-growing IT company providing Web &amp; E-Commerce Solutions, Mobile App Development, Digital Marketing, Software Development, and IT Support Services. We are seeking enthusiastic and confident Female Call Center Agents to join our dynamic team and professionally represent our services to clients.Job Responsibilities:&middot; Make outbound calls to potential clients and respond to inbound inquiries.&middot; Promote and explain company services clearly and confidently.&middot; Handle lead management, follow-ups, and record updates in the system.&middot; Build and maintain positive client relationships.&middot; Achieve monthly sales and performance targets.Requirements:&middot; Female candidates only&middot; Excellent English communication skills (spoken &amp; written).&middot; Confident, energetic, and goal-oriented personality.&middot; Prior call center or telemarketing experience preferred&middot; Comfortable working on-site (office-based).&middot; Basic computer knowledge required.What We Offer:&middot; Attractive salary + performance-based bonuses.&middot; Friendly and professional work environment.&middot; Career growth and training opportunities.&middot; Monthly performance rewards and recognition.Job Timing: 10:00 AM &ndash; 6:30 PM (Monday to Saturday)Location: Johar Town, Lahore (Office-based)How to Apply: Apply directly through Indeed or send your CV via WhatsApp at 0325-5566605Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per month

Call Center Agent – International Clients (Morning Shift)

360 Bpo Solutions

The RoleThe duties of Customer Service Representative include identifying customers&rsquo; needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to build strong relationships with customer.Requirements<ul><li>Must have at least Six months of experience in Lead Generation &amp; live Transfers (Call Center)</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures</li><li>Ability to communicate professionally with irate customers.</li><li>Programs: Medsup | DME | CGM | SSDI | ACA | UTI | Covid | FE | Pharmacy | BGM</li></ul>Benefits<ul><li>Make Upto 70,000</li><li>35,000 basic salary + Monthly Incentives</li><li>Free Transport for Females</li></ul>Shift Timings :<ul><li>6pm to 3am</li><li>Mon - Fri</li></ul>Add: Plot#FL-2, Building A-7, Bl-5 Clifton Karachi Tel:021-35862360 021-35872360 Whatsapp: +92-311-786-5360Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Must have at least Six months of experience in Lead Generation &amp; live Transfers (Call Center)</li></ul>Work Location: In person

Experienced Call Center Representative for Lead Generations & Live Transfers

Chaotic Pirates BPO

<ul><li>Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to geico services.</li><li>Assist customers in resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.</li><li>Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.</li><li>Educate customers on available products, services, and promotions to meet their needs and enhance their experience.</li><li>Maintain accurate records of customer interactions, transactions, and resolutions in our database system.</li><li>Collaborate with other departments, such as technical support and sales, to ensure effective communication and resolution of customer issues.</li><li>Adhere to company policies and procedures to uphold service standards and compliance regulations.</li><li>Availability for night shifts (5:00 PM - 2:00 AM).</li></ul>*Qualifications:<ul><li>A high school diploma or equivalent, as well as an associate or bachelor's degree, is preferred.</li><li>Prior experience in Cable &amp; Internet Providers sales campaigns.</li><li>Extensive experience in inbound sales, Cross Selling, or call center environments preferred.</li><li>Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.</li><li>Proficiency in computer applications and ability to navigate multiple systems simultaneously.</li><li>Strong problem-solving skills and ability to remain calm and professional in challenging situations.</li><li>Flexibility to work in a fast-paced environment and adapt to changing priorities.</li></ul>*<ul><li>Office Location:</li><li>Military accounts society College Road Lahore</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Office Location Military Accounts Soceity College Road Lahore. Easy For you to visit?</li><li>Able to work in Night shift?</li></ul>Experience:<ul><li>Xfinity Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In personExpected Start Date: 02/11/2025

Inbound Call Center Job (Night Shift) Internet/Cable New Sales

Cali Builders

About Us:We are a fast-growing construction company specializing in residential and commercial projects. We are seeking a full-time Call Center Representative with cold-calling experience join our team.Position Overview:In this role, you will be responsible for outbound cold calling to potential customers to introduce our construction and remodeling services, generate interest, and schedule appointments for our sales team.Cold calling experience is mandatory. Applicants without proven cold-calling experience will not be considered.Responsibilities:Make high-volume outbound calls to potential clients using company-provided lead listsProfessionally present our construction services and generate interestSchedule qualified appointments for our sales teamMaintain accurate records of calls, leads, and appointments in our systemFollow up with potential clients and meet daily and weekly goalsRequirements:Cold calling experience required (construction or home improvement industry preferred)Excellent communication and customer service skillsConfident and professional phone mannerStrong work ethic, reliability, and goal-driven mindsetBasic computer and data entry skillsWhat We Offer:Competitive hourly pay + good bonus structureMonday to Friday schedulePaid trainingSupportive and professional work environmentJob Types: Full-time, ContractPay: $18.00 per hourExpected hours: 40 per weekWork Location: In person

Full-Time Call Center Representative (Construction Company)

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesWe offer Good Basic Salary with Excellent Commission structure. We are well established organization and provide very professional and career oriented environment. We have friendly and motivation work environment.Females Candidates are encouraged to apply. Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Skills: Excellent communication skills in English language. Ability to work at Night Shift. Candidate should have leading capabilities. Punctual and hard worker.Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Call Center Agents- Evening Shift (International)

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