inbound call center representative

The Telaxy Pvt.Ltd

<ul><li>Job Title: Inbound Customer Care Representative (UK Market)</li><li>Company: The Telaxy Call Centre Pvt Ltd</li><li>Location: Gulberg Greens Islamabad, Pakistan</li></ul>*<ul><li>Are you an experienced customer care professional with a background in UK-based taxi services? The Telaxy Call Centre, an official partner for leading UK taxi companies, is expanding its team in Islamabad and looking for talented individuals like you!</li></ul>*<ul><li>About the Role:</li><li>As an Inbound Customer Care Representative,you will be the first point of contact for our UK clients, providing exceptional service and managing their travel needs efficiently. This is a full-time, on-site position with competitive compensation and performance-based bonuses.</li></ul>*<ul><li>Key Responsibilities:</li></ul>*<ul><li>&middot; Handle inbound calls from UK customers in a professional and friendly manner.</li><li>&middot; Efficiently manage airport transfers, local taxi bookings, and service inquiries.</li><li>&middot; Accurately process bookings via phone, email, and online systems using client-provided software.</li><li>&middot; Provide accurate price quotations and resolve customer queries effectively.</li><li>&middot; Dispatch jobs to drivers promptly and in line with company procedures.</li><li>&middot; Liaise with clients, colleagues, and drivers to ensure seamless service delivery.</li></ul>*<ul><li>Who You Are (Requirements):</li></ul>*<ul><li>&middot; Minimum 2 years of experience in a UK-based taxi/cab call center is essential.</li><li>&middot; Excellent communication skills with a clear and neutral British accent.</li><li>&middot; Proven experience in customer service and conflict resolution.</li><li>&middot; Proficiency with taxi booking software, preferably iCabbi or Autocab.</li><li>&middot; A problem-solver with the ability to multitask in a fast-paced environment.</li><li>&middot; Reliable, punctual, and flexible to work according to the shift schedule (including limited night shifts).</li></ul>*<ul><li>We Offer:</li></ul>*<ul><li>&middot; Salary: Rs 100,000 - Rs 150,000 per month</li><li>&middot; Additional Benefits: Night Shift Allowance, Performance (Q/A) Bonus, and On-Time Bonus.</li><li>&middot; Job Type: Full-time, Contract</li></ul>*<ul><li>How to Apply:</li><li>Experienced candidates are encouraged to apply for an interview.</li></ul>*<ul><li>Please bring a hard copy of your CV to the interview at the following address:</li><li>Bashir Arcade,2nd Floor, Street 12, Near Husnain Karamain Masjid, Bhatti Society Main Service Road, Gulberg Greens, Islamabad.</li></ul>*<ul><li>Contact for Inquiries:</li><li>&#8234;&#8234;+92-334-898-4483&#8236;&#8236;</li><li>&#8234;&#8234;+92-051-877-7809&#8236;&#8236;</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

We Are Hiring Experienced Inbound Customer Care Representatives.

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

TeamSource

Inbound Call Center Agent (Night Shift) NON SALESTimings: 8PM&ndash;5AM or 9PM&ndash;6AM (Mon&ndash;Sat)Salary: 70K-80K Basic + Bonuses.For a quicker response, please send a 1-minute voice introduction in English on Wha ts App at 03 2 3 7 78 0 26 0Requirements:Fluent USA English accent (MUST)Google Sheets &amp; CRM knowledgeProfessional behaviorExperience preferred, not requiredComfortable with night shiftJob Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Inbound USA Call Center Agent NON SALES | 70K-80K Basic + Bonuses | Males Only | NON SALES

Bellway marketing

Job Title: Inbound Sales Executive &ndash; US Telecom CampaignSalary: 35,000 PKR Basic + IncentivesJob OverviewWe are seeking an experienced and motivated Inbound Sales Executive to join our team for a US-based telecom campaign. The candidate will handle inbound customer calls, promote and sell Cable TV and Internet services, and provide excellent customer service while meeting sales targets.Key Responsibilities<ul><li>Manage inbound calls from US customers inquiring about Cable TV and Internet services.</li><li>Identify customer needs and recommend the most suitable packages and promotions.</li><li>Effectively close sales and meet/exceed monthly performance targets.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Ensure compliance with company standards and US telecom regulations.</li><li>Deliver high-quality service by handling objections, providing clear product knowledge, and ensuring customer satisfaction.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of experience in inbound or outbound US telecom campaigns (Cable TV &amp; Internet preferred).</li><li>Strong sales closing skills and proven track record of achieving targets.</li><li>Excellent communication skills in fluent English (neutral/US accent preferred).</li><li>Ability to work night shifts aligned with US time zones.</li><li>Confident, persuasive, and customer-focused personality.</li><li>Familiarity with CRM systems and call center operations is a plus.</li></ul>What We Offer<ul><li>Basic Salary: 35,000 PKR (Include 10K Keep Performance Indicators)</li><li>Attractive sales incentives &amp; bonuses on performance.</li><li>Professional growth opportunities within the telecom sales industry.</li><li>Supportive and engaging work environment.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Inbound Telesales Representative

Chaotic Pirates BPO

<ul><li>Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to geico services.</li><li>Assist customers in resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.</li><li>Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.</li><li>Educate customers on available products, services, and promotions to meet their needs and enhance their experience.</li><li>Maintain accurate records of customer interactions, transactions, and resolutions in our database system.</li><li>Collaborate with other departments, such as technical support and sales, to ensure effective communication and resolution of customer issues.</li><li>Adhere to company policies and procedures to uphold service standards and compliance regulations.</li><li>Availability for night shifts (5:00 PM - 2:00 AM).</li></ul>Qualifications:<ul><li>A high school diploma or equivalent, as well as an associate or bachelor's degree, is preferred.</li><li>Prior experience in Xfinity/geico sales campaigns.</li><li>Extensive experience in inbound sales, billing, or call center environments preferred.</li><li>Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.</li><li>Proficiency in computer applications and ability to navigate multiple systems simultaneously.</li><li>Strong problem-solving skills and ability to remain calm and professional in challenging situations.</li><li>Flexibility to work in a fast-paced environment and adapt to changing priorities.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Able to work in Night shift?</li></ul>Experience:<ul><li>Xfinity Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Geico Inbound sale agents required Night shift commission based work

Performance Toyota Fairfield

<div>Description: 
Performance Toyota Fairfield is on the hunt for dedicated, friendly, enthusiastic, and career-oriented professionals to hold the title of BDC Agent, also known as Call Center Representative. We are proud to be a 15-time recipient of the prestigious President&rsquo;s Award, highlighting our commitment to exceptional customer service and operational excellence. We strive to create a welcoming environment for our customers and employees alike, making us a leader in the automotive industry.
Compensation and Hours:<ul><li>
$15.00 Per Hr. + Commission!</li><li>
Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends)</li><li>
40-hour work schedule</li><li>
Bi-lingual Is a Plus But Not Required</li></ul>
As a Business Development Center (BDC) Agent, where you're at the forefront of delivering exceptional customer service! As the first point of contact for our valued customers, you'll have the exciting opportunity to create positive and unforgettable experiences. Dive into a variety of engaging responsibilities, from responding to customer inquiries and scheduling appointments to following up on leads and enhancing customer satisfaction and loyalty. Get ready to make a real impact and be part of a vibrant community!
What We Offer:<ul><li>
Paid time off</li><li>
401k retirement plans With Generous Company Match!!</li><li>
Medical insurance</li><li>
HSA and/or FSA plans</li><li>
Dental care</li><li>
Vision coverage</li><li>
Short- and long-term disability</li><li>
Life insurance</li><li>
Generous employee discounts on vehicles, parts, and services</li></ul>
Requirements:

Responsibilities:<ul><li>
Serve as the primary contact for customers via phone, email, and chat, providing assistance and information.</li><li>
Engage potential customers and convert inquiries into appointments for sales and service teams.</li><li>
Maintain knowledge of inventory and services to effectively answer customer questions.</li><li>
Follow up on leads and nurture customer relationships to drive future sales.</li><li>
Document customer interactions in our CRM for accurate reporting and follow-up.</li><li>
Collaborate with team members to achieve departmental goals and foster a positive team environment.</li></ul>
Qualifications:<ul><li>
High school diploma or equivalent; additional education or experience in customer service is preferred.</li><li>
Excellent communication skills, both verbal and written, with a strong ability to connect with customers.</li><li>
Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously.</li><li>
Proficient in using computer systems and software applications.</li><li>
A team player who is motivated and eager to learn in a fast-paced environment.</li><li>
Possess a driver's license that has a driving record allowing you to drive cutomers and company vehicles.</li><li>
Performance Toyota Fairfield is a druG free workplace.</li></ul>
If you are passionate about providing top-notch customer service and are excited to be part of a team that consistently achieves high standards, apply today to join Performance Toyota Fairfield as a BDC Agent! Together, we can continue to set the bar for excellence in the automotive industry.</div>

BDC Agent / Call Center Representative

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We Are Hiring Experienced Inbound Customer Care Representatives.

We Are Hiring Experienced Inbound Customer Care Representatives.

Experienced Call Center Agent

Inbound USA Call Center Agent NON SALES | 70K-80K Basic + Bonuses | Males Only | NON SALES

Inbound Telesales Representative

Geico Inbound sale agents required Night shift commission based work

BDC Agent / Call Center Representative