inbound call center representative

IBSTEC

IBSTEC is hiring a professional and customer-focused Customer Support Representative for our inbound call center operations. This role is ideal for candidates with international call center experience who have strong communication skills and can provide excellent customer service in a fast-paced environment.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Resolve customer queries, complaints, and requests in a timely manner</li><li>Provide accurate information about products and services</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Update customer records and call details in the system</li><li>Follow company procedures and quality standards</li><li>Work effectively in rotational shifts</li></ul>Requirements<ul><li>Minimum 1 year of experience in an international call center</li><li>Excellent English communication skills (spoken and written)</li><li>Strong listening, problem-solving, and customer handling skills</li><li>Ability to work in rotational shifts</li><li>Basic computer skills and ability to use CRM systems</li><li>Positive attitude, punctual, and team player</li></ul>What We Offer<ul><li>Salary: PKR 60,000 &ndash; 80,000</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li><li>Stable full-time position</li></ul>Location: Gulberg V, Lahore Shift: Rotational ShiftsJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Inbound) – International Call Center

Bath & Cabinet Experts

<div>
 At Bath &amp; Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers
 
 best in industry service
 
 and a
 
 best-in-class employee experience
 
 , this opportunity is for you!
 
 
 <ul>
 <li>
 MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED* About the Role:
 
 
 </li>
 </ul>
 The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath &amp; Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required.
 
 *Candidates must be available to work during Eastern Standard Time hours*
 
 
 
 
 Job Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
 </li>
 <li>
 Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients
 </li>
 <li>
 Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
 </li>
 <li>
 Follow the designated sales process for appointment setting including confirming full and accurate client information
 </li>
 <li>
 Ensure all activity and information is accurately logged in CRM
 </li>
 <li>
 Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath &amp; Cabinet Experts
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Prior experience in a multi-product sales environment preferred
 </li>
 <li>
 Background in home improvement inside sales strongly desired
 </li>
 <li>
 High School diploma or equivalent required
 </li>
 <li>
 1+ year of call center experience required
 </li>
 <li>
 Experience with Lead Perfection CRM a plus
 </li>
 <li>
 Must be able to work independently in a fast-paced environment
 </li>
 <li>
 Excellent phone and communication skills
 </li>
 <li>
 Be energetic and have a positive attitude
 </li>
 <li>
 Must be task oriented and driven to meet and exceed goals
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time W2 employment with competitive pay and several bonus opportunities
 </li>
 <li>
 Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
 </li>
 <li>
 Paid Time Off including paid holidays and your birthday off!
 </li>
 <li>
 Flexible remote schedule with weekend availability
 </li>
 <li>
 Ongoing training to grow your skills
 </li>
 <li>
 Work in a supportive, award-winning company that values people and performance
 
 
 </li>
 </ul>
 
 Why work at Bath &amp; Cabinet Experts?
 
 
 
 
 Bath &amp; Cabinet Experts
 
 is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis,
 
 Bath Experts
 
 is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into
 
 8 additional markets
 
 - Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest.
 
 
 In addition to bath remodeling, we launched
 
 Cabinet Experts
 
 , a dedicated division focused on
 
 kitchen cabinet refacing
 
 , bringing the same high-quality, transformative experience to one of the most important spaces in the home.
 
 
 At Bath &amp; Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a
 
 4x Top Workplace Award winner.
 
 
 
 We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath &amp; Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.
</div>

Call Center Representative / Outbound Appointment Setter

Avedo – eine Marke der Ströer X GmbH

<div>Du sprichst sehr gut Deutsch und arbeitest gerne mit Kunden? Du liebst Reisen und wei&szlig;t, wie man Begeisterung in Buchungen verwandelt? Dann bist du bei uns genau richtig. Arbeite f&uuml;r Avedo als Call Center Agent Inbound Sales (m/w/d) im Bereich Travel &ndash; auf Freelancer-Basis. 
Das bieten wir<ul><li>
100 % Remote &ndash; du arbeitest von dort, wo du am produktivsten bist</li><li>
leistungsbasierte Verg&uuml;tung: Bezahlung pro Produktivminute + Provision f&uuml;r erfolgreiche Verk&auml;ufe</li><li>
vollst&auml;ndige Remote-Schulung (7&ndash;12 Tage) vor dem Start</li><li>
pers&ouml;nliche Betreuung und Onboarding vom ersten Tag an</li><li>
Teil eines wachsenden, internationalen Freelancer-Netzwerks</li><li>
langfristige Zusammenarbeit mit echten Entwicklungsperspektiven</li></ul>
Deine Aufgaben<ul><li>
Bearbeitung eingehender Kundenanfragen zu Reiseangeboten</li><li>
kompetente Beratung von Kunden und aktiver Verkauf passender Reiseprodukte</li><li>
Betreuung von Service- und Verkaufsanliegen im Inbound-Kontakt</li><li>
&Uuml;bernahme von Schichten im Rahmen der Notfallhotline (auch nachts)</li></ul> 
Dein Profil<ul><li>
Erfahrung im telefonischen Vertrieb, Inbound Sales oder Customer Service &ndash; idealerweise im Contact-Center-Umfeld</li><li>
Sehr gute Deutschkenntnisse in Wort und Schrift</li><li>
Ausgepr&auml;gte Kommunikationsst&auml;rke und Freude am aktiven Verkauf</li><li>
Eigenmotivation, Disziplin und eine zuverl&auml;ssige, selbstst&auml;ndige Arbeitsweise (Freelancer-Modell)</li><li>
Bereitschaft zur Schichtarbeit, inklusive Nacht- und Notdiensteins&auml;tzen</li><li>
Sicherer Umgang mit g&auml;ngigen CRM- und Telefonie-Tools oder hohe technische Affinit&auml;t</li><li>
Stabile Internetverbindung und ruhiger Arbeitsplatz im Homeoffice</li><li>
Interesse an Reisethemen von Vorteil</li></ul>
Wichtig zu wissen<ul><li>
die Zusammenarbeit erfolgt auf Freelancer-Basis</li></ul>
Klingt nach dir?
Dann bewirb dich jetzt als Call Center Agent Inbound Sales (Deutsch) &ndash; Travel (m/w/d) &ndash; unkompliziert und direkt. Wir freuen uns auf dich! 
S&auml;mtliche Bezeichnungen richten sich an alle Geschlechter.</div>

Call Center Agent Inbound Sales (Deutsch) – Travel (m/w/d)

Trinity Solar

<div>Call Center Agent
Job Summary

We are seeking a motivated and results-driven Call Center Agent to work outbound calls from an automated dialer, engaging homeowners who have expressed interest in solar energy. The primary responsibility of this role is to connect with prospects, qualify interest, overcome objections, and secure agreement for solar consultation with an Energy Consultant.

The ideal candidate is comfortable with high call volume, follows proven scripts, handles objections confidently, and understands how to balance efficiency with positive customer experience. Please note there are two shifts for this role:

Shifts:
Monday through Saturday - 8AM-8PM (8AM-4PM &amp; 12PM-8PM shifts)

Responsibilities &amp; Duties
<ul>
<li>Make high-volume outbound calls using an automated dialer to purchased and inbound-generated leads</li>
<li>Engage prospects in professional, friendly, and persuasive conversations about residential solar</li>
<li>Follow approved call scripts and objection-handling frameworks while maintaining a natural tone</li>
<li>Qualify homeowners based on basic criteria (home ownership, interest level, property suitability indicators)</li>
<li>Clearly explain the solar consultation process, incentives, and next steps</li>
<li>Secure customer agreement and schedule solar consultations with Energy Consultants</li>
<li>Handle objections, hesitations, and concerns related to solar, timing, or interest level</li>
<li>Accurately document call outcomes, notes, and dispositions in CRM systems</li>
<li>Manage callbacks, reschedules, and follow-ups based on call results</li>
<li>Represent the company brand with professionalism, integrity, and compliance</li>
<li>Meet or exceed daily, weekly, and monthly KPIs including:</li>
<li><ul><li>Dials</li>
<li>Contact rate</li>
<li>Set appointments</li>
<li>Conversion rate</li>
</ul></li><li>Collaborate with supervisors and quality teams to improve performance and script adherence</li>
<li>Stay current on solar offerings, incentives, FAQs, and company policies</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Previous experience in call center, inside sales, telemarketing, or lead generation preferred</li>
<li>Comfortable working a fast-paced dialer environment with consistent outbound volume</li>
<li>Strong verbal communication skills and confident phone presence</li>
<li>Ability to handle objections and rebuttals without becoming defensive</li>
<li>Goal-oriented mindset with a drive to meet and exceed targets</li>
<li>Quick learner with the ability to adapt to script changes and new campaigns</li>
<li>Strong listening skills and the ability to build quick rapport</li>
<li>Detail-oriented with accurate data entry habits</li>
<li>Ability to work independently while contributing to team goals</li>
<li>Proficiency with CRM and call center tools such as:</li>
<li><ul><li>Salesforce</li>
<li>NICE (preferred)</li>
<li>Microsoft Office</li>
</ul></li>
</ul>What Success Looks Like
<ul>
<li>Consistently hitting or exceeding appointment-setting goals</li>
<li>High script adherence combined with natural conversation flow</li>
<li>Strong show rates due to proper expectation-setting</li>
<li>Positive QA scores and customer feedback</li>
<li>Reliable attendance and dialer discipline</li></ul></div>

Call Center Agent - Outbound

Al Bayan Academy

We are looking for a professional and experienced Call Center Representative to join our team.Requirements:<ul><li>Minimum 1&ndash;2 years of call center experience (MANDATORY)</li><li>Excellent English communication skills</li><li>Strong customer handling and problem-solving skills</li><li>Confident, professional, and target-oriented personality</li></ul>Job Details:<ul><li>Working Hours: 9 Hours Shift</li><li>Location: Gulshan-e-Iqbal</li><li>Job Type: Full-Time</li></ul>Salary &amp; Benefits:<ul><li>Salary Range: PKR 50,000 &ndash; 100,000 (based on experience)</li><li>Professional work environment</li><li>Growth opportunities</li></ul>How to Apply:Send your CV via WhatsApp +92 333 343 1992Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

We Are Hiring – Male Call Center Representative

AHU Technologies PVT Ltd

We are looking for a confident and energetic Female Outbound Call Center Representative to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, promoting products/services, generating leads, and maintaining strong customer relationships.Key Responsibilities:<ul><li>Make outbound calls to customers using a provided database</li><li>Promote company products and services effectively</li><li>Generate leads and schedule appointments or sales</li><li>Maintain accurate records of calls and customer information</li><li>Follow up with customers to ensure satisfaction and close sales</li><li>Achieve daily, weekly, and monthly targets</li><li>Handle customer inquiries professionally</li><li>Provide feedback on customer needs and market trends</li></ul>Requirements:<ul><li>Female candidates preferred</li><li>Minimum Intermediate / Bachelor&rsquo;s degree</li><li>Prior call center or sales experience (preferred but not mandatory)</li><li>Excellent communication and interpersonal skills</li><li>Strong convincing and negotiation abilities</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work in a fast-paced environment</li><li>Fluent in English (additional languages are a plus)</li></ul>Working Hours:<ul><li>Full-time (night shift) 7pm-4am</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary</li><li>Training and career growth opportunities</li><li>Friendly and supportive work environment</li></ul>Location:DHA PHASE 8, EX-PARK VIEW,LAHOREContact # 03454902977Pay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Outbound Call Center Representative (Female)

Search 10000+ Inbound call center representative jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 inbound call center representative jobs Near Me

CSR (Inbound) – International Call Center

Call Center Representative / Outbound Appointment Setter

Call Center Agent Inbound Sales (Deutsch) – Travel (m/w/d)

Call Center Representative / Outbound Appointment Setter

Call Center Agent - Outbound

We Are Hiring – Male Call Center Representative

Outbound Call Center Representative (Female)