inbound customer service agent

KONE

<div><div><div>Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world&rsquo;s cities better places to live by providing innovative solutions that help make people&rsquo;s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others. 
</div><div>We are looking for an Inbound Customer Service Agent who will be the voice of KONE and take care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution and confirming back to customer. You will be based out of our Operations Centre in Moline, IL . 
</div><div>Key Responsibilities:
<div><div><ul><li>Receive and Monitor all incoming calls from customers located in the United States and Canada and calling their local offices for non callout related topics and a ttend to them in a timely and professional manner.
</li></ul></div><div><ul><li>Escalate and assign cases to second specialized line as needed.
</li></ul></div></div><div><div><ul><li>Answer incoming calls from technicians and branch personal and pertaining to customer issues and/or callout resolution .
 </li></ul></div></div><div><div><ul><li>Proactively update customer contact data and follow process to update the rest of the customer/equipment master data
</li></ul></div></div><div><div><ul><li>Identif y possible leads and assign those to the sales organization .
</li></ul></div></div>Qualifications :
<ul><li>3+ years related experience and/or training in the field of customer service or prior supervisory experience.
</li></ul></div><div><div><div><ul><li>High school diploma or general education degree (GED)
</li></ul></div></div><div><div><ul><li>Ability to speak clearly and understandably on the telephone.
</li></ul></div><div><ul><li>Ability to enter information into a computer while talking on the telephone.
</li></ul></div><div><ul><li>Ability to interact with our customers and service people in a courteous, friendly yet not &ldquo;chatty&rdquo; manner.
</li></ul></div><div><ul><li>Proficient skills in spelling, communications, and data entry.
</li></ul></div><div><ul><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
</li></ul></div><div><ul><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
</li></ul></div><div><ul><li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
</li></ul></div></div></div><div>We have the courage to hire great people from a wide variety of backgrounds, not just because it&rsquo;s the right thing to do, but because we believe diversity drives innovation :
</div><div>&bull; We value your authentic self
</div><div>&bull; Diversity, equity and inclusion is embedded in our strategy and values
</div><div>&bull; Collaborative, creative and supportive work environment
</div><div>&bull; Passionate about safety, quality and innovation
</div></div><div>&bull; We care about the communities where we live and work 
</div><div>Some of our many benefits include:
</div><div>&bull; Competitive salary
</div><div>&bull; Flexible work schedule
</div><div>&bull; Opportunities to learn and grow
</div><div>&bull; Matching 401K
</div><div>&bull; Comprehensive health and wellness plans for the entire family
</div><div>&bull; Paid holidays and paid time off
The hiring range for this role is $57,200 &ndash; $75,000. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals. 
 
</div><div>Come share your passion and energy to make a positive impact at KONE for our customers and your career ! 
</div><div>*Beware of Recruitment Scams* 
</div><div>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
</div>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/</div>

Inbound Customer Service Agent

Disabled Veteran Solutions

<div>
 
 🌟 Join the DVS Team as an Inbound Customer Service Superstar! 🌟
 
 
 
 Are you ready to make a difference and enjoy what you do every day? Disabled Veteran Solutions (DVS) is searching for enthusiastic Inbound Customer Service Agents to support our amazing government-based contracts in security, health &amp; human services, and state benefits. 🎧📞✨
 
 
 At DVS, communication and customer care are everything - and as part of our team, you're the hero who makes each caller's day better! 💙
 
 
 🗓️
 
 Start Date:
 
 April 6th 2026. Your first 2 weeks are training.
 
 
 
 🌈 What You'll Do
 
 
 
 <ul>
 <li>
 📞 Answer inbound calls and be the friendly, positive voice customers look forward to hearing.
 </li>
 <li>
 🛠️ Troubleshoot tech issues, helping callers with basic equipment navigation and opening support tickets.
 </li>
 <li>
 📅 Schedule appointments at designated locations.
 </li>
 <li>
 📝 Document calls thoroughly, including questions, complaints, and resolutions.
 </li>
 <li>
 🔄 Make follow‑up calls to keep customers informed.
 </li>
 <li>
 😀 Deliver friendly, fast, professional service every time.
 
 
 </li>
 </ul>
 
 🧩 What You Need
 
 
 
 <ul>
 <li>
 🏠 Remote‑ready setup: Reliable high-speed internet, ability to troubleshoot basic tech issues, and a private workspace.
 </li>
 <li>
 💻 Equipment: Computer and monitor provided by DVS, and USB‑wired headset provided by you.
 </li>
 <li>
 🎓 Education: High school diploma or GED required; advanced education a plus.
 </li>
 <li>
 🔍 Credentialing: Ability to complete an extensive credentialing and background check process.
 </li>
 <li>
 💬 Communication skills: Clear, confident, and able to build rapport quickly.
 </li>
 <li>
 ⏰ Schedule: Training 9:00a - 4:30p - . Regular M-F 9:30a - 6:00p &amp; Sat 8:00a - 12:00p Eastern Standard Time
 </li>
 <li>
 🌟 Bilingual (English/Spanish) is a huge plus!
 
 
 </li>
 </ul>
 
 ⭐ Why You'll Love Working at DVS
 
 
 
 At DVS, we honor Veterans and Military Families by providing meaningful, respectful employment. You'll be recognized and rewarded for your performance in a supportive environment that pushes you to grow. 🚀
 
 
 We also offer development opportunities so you can explore other roles and elevate your career.
 
 
 
 🏆 About Disabled Veteran Solutions
 
 
 
 Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing. As a Service‑Disabled Veteran Owned Small Business (SDVOSB), we're dedicated to excellence, adaptability, and exceeding client expectations.
 
 
 A pre-employment drug screening and criminal background check are required prior to employment.
 
 
 Salary: $15.00 per hour
</div>

OP Insurance Agency 

Licensed Medicare Agent | Inbound SalesPAID WEEKLY | BONUSES GIVEN DAILY | ALL MAJOR CARRIERS (NOT IFG) | INBOUND CALLSJoin our team as a Licensed Medicare Agent specializing in inbound calls. You'll be the trusted voice guiding Medicare beneficiaries through their options, answering questions, explaining plans, and helping them choose the best coverage for their needs. Your sales skills and insurance knowledge will directly impact people's lives in a fast-paced, rewarding environment.What You'll DoRespond promptly and professionally to inbound calls from Medicare beneficiaries seeking help with plan options and benefits. Walk clients through Medicare Part A, Part B, Part C, and Part D, clearly explaining benefits, costs, and enrollment steps. Guide beneficiaries through enrollment while maintaining full HIPAA compliance and accurate documentation in sales systems. Stay current on Medicare policies, CMS marketing guidelines, and carrier-specific plan changes. Educate customers on benefits administration and serve as a reliable, honest resource.What We're Looking ForActive health insurance license (required). AHIP Certified (required). Proven experience in insurance sales, telemarketing, or customer facing sales, especially in healthcare or Medicare. Strong communication and negotiation skills with a genuine passion for helping people. Comfort working within HIPAA guidelines and maintaining confidentiality. Familiarity with sales administration tools and CRM systems. Excellent verbal and written communication skills with a customer first mindset.Nice to HaveMultilingual. Medicare Advantage experience. Outside or retail sales background. Benefits administration knowledge.We value energetic professionals who thrive on exceptional service and want to make a real difference in people's healthcare journeys. Apply today!Pay: $70,000.00 - $115,000.00 per yearLicense/Certification:<ul><li>2-15 or 2-40 (Required)</li><li>2026 AHIP (Required)</li></ul>Ability to Commute:<ul><li>Deerfield Beach, FL 33441 (Required)</li></ul>Work Location: In person

Licensed Medicare Agent (Inbound Calls)

I Tech

Call Center Agent &ndash; UK Inbound Sales (Day Shift)Location: Muslim Town, Lahore (On-site) Shift: 02:00 PM &ndash; 10:00 PM (UK Campaign) Working Days: Monday &ndash; Friday Weekly Off: Saturday &amp; Sunday Salary: PKR 40,000 + Performance Incentives Job Type: Full-Time Industry: International Call Center / BPOJob OverviewWe are hiring Call Center Agents for our UK Inbound Sales Campaign in Lahore. This opportunity is ideal for individuals looking to build a professional career in international call center operations and customer engagement.Fresh candidates with strong English communication skills are encouraged to apply. Selected candidates will receive structured training, sales guidance, and performance-based incentives.Key Responsibilities<ul><li>Handle inbound calls from UK-based customers</li><li>Present services and assist customers professionally</li><li>Respond to inquiries with accurate and clear information</li><li>Maintain CRM records and update call details</li><li>Follow campaign scripts and quality standards</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Strong spoken English communication skills</li><li>Confident, professional, and customer-focused attitude</li><li>Freshers or candidates with basic call center experience can apply</li><li>Willingness to work in UK shift hours</li><li>Availability for on-site work in Muslim Town, Lahore</li></ul>Salary &amp; Benefits<ul><li>Fixed salary: PKR 40,000 + incentives</li><li>Monthly performance-based bonuses</li><li>Paid professional training</li><li>Continuous coaching and skill development</li><li>Weekends off (Saturday &amp; Sunday)</li><li>Supportive and growth-oriented work environment</li><li>Career progression to Senior Agent, Supervisor, or Team Lead roles</li></ul>Apply now and start your career with a growing UK inbound call center campaign.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Call Center Agent – UK Inbound Sales (Day Shift)

Limousine

Job Title: Female Customer Service Representative (CSR) &ndash; Inbound Call CenterSalary: Rs 40,000 &ndash; Rs 60,000 per month Job Type: Full-time / Part-time Hiring Status: Urgent HiringWe are currently hiring female Customer Service Representatives for our Inbound Call Center. This role is ideal for candidates who are confident in English communication, have a professional attitude, and want to build a career in customer service.Key Responsibilities:<ul><li>Handle inbound customer calls in a professional and polite manner</li><li>Provide accurate information and assist customers with their inquiries</li><li>Maintain clear and confident English communication with customers</li><li>Record and update customer information in the system</li><li>Follow company guidelines to ensure high-quality customer service</li></ul>Job Requirements:<ul><li>Strong English speaking and communication skills</li><li>Ability to understand, read, and write English clearly</li><li>Good listening skills and a customer-focused attitude</li><li>Ability to learn quickly and adapt in a fast-paced environment</li><li>Basic computer knowledge (email, typing, data entry)</li><li>Ability to work well in a team-oriented workplace</li></ul>Eligibility:<ul><li>Female candidates only</li><li>Fresh and experienced candidates are welcome</li><li>Training will be provided for selected candidates</li></ul>Important Information:<ul><li>This is an Inbound Call Center position only</li><li>No pick-up and drop service is available, so please apply only if you can arrange your own transportation.</li></ul>Office Location: Near Evercare Hospital, Wapda Town Phase 2, LahoreJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Inbound Call Center

Orient Biz Tech

Location: [City/Remote] Job Type: Full-Time Timing: 7pm to 4amJob Summary: We are looking for a motivated Inbound Customer Sales Representative to handle incoming calls, assist customers, and close sales. The ideal candidate is confident, customer-focused, and goal-driven.Responsibilities:<ul><li>Answer inbound customer calls</li><li>Understand customer needs and recommend solutions</li><li>Close sales and meet targets</li><li>Maintain accurate records in the system</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Strong communication skills</li><li>Basic computer knowledge</li><li>Sales or customer service experience preferred</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable commuting to Johar Town, Lahore, and working the night shift (7:00 PM &ndash; 4:00 AM)?</li><li>Do you have experience working on a Cable/TV campaign (US-based preferred)?</li></ul>Work Location: In person

Customer Sales Representative (Inbound)

Dream Tire & Services LLC

Job Overview We are seeking a dynamic and energetic Inbound Call Operator to join our customer support team. In this vital role, you will serve as the first point of contact for our clients, providing exceptional service through inbound phone calls. Your enthusiasm and communication skills will help build strong relationships, resolve inquiries efficiently, and ensure a positive experience for every caller. This position offers an exciting opportunity to develop your customer service expertise while contributing to a vibrant, client-focused environment.Duties<ul><li>Answer and manage incoming calls promptly and professionally, ensuring each caller feels valued and heard</li><li>Provide accurate information about products, services, or account details in a friendly manner</li><li>Assist customers with inquiries, complaints, or requests, escalating complex issues to appropriate departments when necessary</li><li>Conduct data entry tasks with precision to update customer records and transaction logs</li><li>Maintain excellent phone etiquette and active listening skills to understand customer needs thoroughly</li><li>Support outbound calling efforts when needed to follow up on customer requests or gather feedback</li><li>Document all interactions accurately in the system, ensuring clarity and completeness for future reference</li></ul>Experience<ul><li>Strong communication skills in English; bilingual abilities are a plus for serving diverse client bases</li><li>Demonstrated proficiency in Microsoft Office applications and general computer skills</li><li>Experience with data entry, typing, and handling cash transactions is advantageous</li><li>Knowledge of sales techniques and client services strategies enhances effectiveness in this role</li><li>Ability to handle multiple calls efficiently while maintaining professionalism under pressure</li></ul>Join us as an Inbound Call Operator and be part of a lively team dedicated to delivering outstanding customer experiences. Your energy, clarity, and commitment will make a real difference in our clients&rsquo; day-to-day interactions!Pay: $24.60 - $28.43 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: On the road

Inbound Call Operator

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10000 inbound customer service agent jobs Near Me

Inbound Customer Service Agent

Inbound Customer Service Agent

Licensed Medicare Agent (Inbound Calls)

Call Center Agent – UK Inbound Sales (Day Shift)

Inbound Call Center

Customer Sales Representative (Inbound)

Inbound Call Operator