inbound customer service agent

Disabled Veteran Solutions

<div><p><b>Remote Inbound Customer Service Representative (Full-Time)</b><br>
<b>Disabled Veteran Solutions (DVS)</b></p><p><b>
Make an Impact Through Meaningful Work</b></p><p>
Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, healthhuman services, and state benefits.</p><p>
This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.</p><p><b>
Start Date:</b> July 20, 2026<br>
Initial training will take place during your first two weeks.</p><p><b>
Position Overview</b></p><p>
In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.</p><p>
Responsibilities include:</p><ul><li>
Answering inbound calls and providing a positive, solution-oriented customer experience</li><li>
Assisting with basic technical troubleshooting and initiating support tickets as needed</li><li>
Scheduling appointments at designated service locations</li><li>
Accurately documenting all customer interactions, including inquiries, concerns, and resolutions</li><li>
Conducting follow-up calls to ensure issues are resolved and customers remain informed</li><li>
Delivering consistent, high-quality service in a structured environment</li></ul><p><b>
Required Qualifications</b></p><p>
We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.</p><ul><li>
High school diploma or GED required; additional education preferred</li><li>
Prior customer service experience, particularly in call-driven environments</li><li>
Strong verbal communication skills with the ability to build rapport quickly</li><li>
Ability to troubleshoot basic technical issues independently</li><li>
Comfortable working in a remote environment with minimal supervision</li><li>
Ability to successfully complete an extensive credentialing and background check process</li></ul><p>
Preferred:</p><ul><li>
Bilingual (English/Spanish) candidates are strongly encouraged to apply</li></ul><p><b>
TechnicalWork Environment Requirements</b></p><ul><li>
Reliable high-speed internet connection</li><li>
Private, distraction-free workspace</li><li>
Ability to navigate computer systems efficiently</li><li>
DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset</li></ul><p><b>
ScheduleTraining</b></p><ul><li><b>
Training Schedule:</b> 9:00 AM - 4:30 PM EST</li><li><b>
Regular Schedule - regular schedule set between the hours of 8:00am - 8:00pm - Monday - Friday</b></li></ul><p>
Consistent attendance and reliability are essential for success in this role.</p><p><b>
Why Join DVS</b></p><p>
Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.</p><p>
At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.</p><p><b>
Build a career where your work matters. Apply today to join the DVS team.</b></p></div>

Inbound Customer Service Agent

PRG Real Estate

Advance Your Real Estate Career with PRG Real Estate—Where Excellence Meets Opportunity.
<br>Are you a committed, full-time real estate professional eager to elevate your career beyond just internet leads?
<br><br>
At PRG Real Estate , we take pride in being one of Zillow’s exclusive partner teams in Silicon Valley, entrusted with representing their clients locally. Our success is driven by our exceptional ability to convert . We have crafted one of the nation’s most effective sales engines, and we are expanding with purpose. What Awaits You as a PRG Agent:
<br>Start Strong.
<br>New agents typically open 1–2 escrows monthly within their first 90 days. Benefit from high-converting buyer and seller appointments, robust inbound marketing, and comprehensive coaching from day one.
<br>Premier Lead Flow + Marketing Powerhouse
<br>Over 50% of our business comes from company-generated opportunities —including Zillow Preferred (Flex), Zillow Seller Appointments, OpCity, Redfin, full-time outbound appointment setters, and a database of over 40,000 contacts. We consistently generate 100+ appointments monthly for our team.
<br>Proven Success
<br>Since 2020, we have closed over 1000 transactions, achieving more than $800M in sales volume—and we are just getting started. Your Role:
<br>List and sell residential real estate
<br>Guide buyers and sellers through the entire transaction process
<br>Conduct market analyses and develop pricing strategies
<br>Negotiate contracts and close deals
<br>Provide exceptional service and communication to every client Why Choose PRG:
<br>Daily Live Buyer Opportunities
<br>Receive 10–15 showing-ready leads monthly—these are motivated clients eager to view homes today, not cold internet leads.
<br>Unmatched Compensation Plan in Silicon Valley
<br>We offer a transparent, high-earning compensation structure, which we believe is the most rewarding setup for producing agents in the Bay Area.
<br>Inside Sales Agents Setting Appointments for You
<br>We have a team of inside sales agents who follow up with leads and book appointments on your behalf.
<br>Access to Our Database with Over 40,000 Contacts
<br>We have built up a huge database of buyer and seller prospects who raise their hand every day to speak to an agent. You get access to these.
<br>Effective Mentorship
<br>After onboarding, you will be paired with a Team Lead for rapid ramp-up, deal support, and real-time guidance.
<br>Comprehensive Admin Transaction Support
<br>Collaborate with our in-house transaction coordinators, compliance team, and preferred escrow partners—allowing you to focus on selling .
<br>A Winning Team Culture
<br>We are passionate about what we do and excel at it. Our team culture is collaborative, energetic, and growth-oriented. From training sessions to team lunches and daily deal huddles—we operate as one.
<br>Dynamic Office Environment
<br>Enjoy our vibrant workspace stocked with snacks, drinks, and positive energy. It’s a place to connect, collaborate, and stay productive. About PRG Real Estate
<br>PRG is a forward-thinking real estate organization built on high performance, innovation, and inclusion. We empower our agents to succeed in any market with powerful lead generation systems, comprehensive support, and a clear path to growth. Our team is proud to foster an environment where every individual is valued, respected, and positioned to win.
<br>We are an equal opportunity employer committed to providing a welcoming and inclusive workplace for all.
<br><br>
Let’s Connect.
<br>Whether you have 30 days or 30 years of experience, if you're ready to close more deals and join a winning team, PRG is where your next chapter begins.
<br><br>
<b>Job Type:</b> Full-time
<br><br>
<b>Pay:</b> $48,226.91 - $196,492.21 per year
<br><br>
<b>Benefits:</b> Flexible schedule
<br><br>
<b>Schedule:</b> Monday to Friday
<br>Self-determined schedule
<br>Weekend availability
<br><br>
<b>Supplemental Pay Types:</b> Bonus pay
<br>Commission pay

Motivated Real Estate Agent Needed - Inbound Zillow Preferred (Flex) Buyer and Seller Division

Freshpoint

<div><p><b>JOB SUMMARY</b></p><p>
The Inbound Clerk is responsible for ensuring the quantity and quality verification of received products. The Inbound Clerk also provides data input for all receiving functions and communication. The Receiving Clerk is responsible for timely and accurate receipt and discrepancy communication of produce, grocery and misc. items received.</p><p></p><p><b>
RESPONSIBILITIES</b></p><ul><li>
Provide technical, customer relations, and personnel management for major programs and projects.</li><li>
Receives P.O.s in AS400 to include discrepancy resolution/communication, rejection/protection requests, and quantity adjustments.</li><li>
Assists in physical receiving practices to include: Physically inspects the product for weight, condition, temperature, and quality also tagging all products with a slot label and places it in the correct slot location.</li><li>
Schedule appointments to receive incoming trucks.</li><li>
Handle walk-in customers.</li><li>
Assist with inventory as needed.</li><li>
Assist with third party audit preparation.</li><li>
Performs special projects as assigned by the Receiving Manager.</li></ul><p><b><br>
QUALIFICATIONS</b><br>
<b>Education</b><br>
High School Diploma or equivalent required</p><p></p><p><b>
Experience</b><br>
One year receiving, warehouse, transportation, or logistics experience</p><p></p><p><b>
Skills</b><br>
Type and proficiency<br>
<br>
<b>Minimum Required:</b><br>
Good working knowledge of Microsoft Office applications<br>
Effective written &amp; oral communication skills<br>
<br>
<b>Decision-Making Authority</b><br>
Most important decisions made fully independently:<br>
Prioritizing workload throughout a variety of responsibilities.<br>
<br>
Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):</p><p>
Rejection/protection recommendation</p></div>

Inbound Operations Clerk

Henry Ford Health

<div><div><p><b>GENERAL SUMMARY:</b></p><p>
Supports a high volume of inbound customer calls/E-mails for Henry Ford Health&rsquo;s Procurement to Payment (P2P) operation. Answers all internal and external customer order status inquiries and/or complaints (telephone, mail, web) as well as invoice payment status requests. Quickly analyzes customer concerns and needs while resolving a customer's issues. Researches and resolves issues; provides service in support of Henry Ford Health&rsquo;s P2P operations; provides guidance to customers on the use of eProcurement. Full working knowledge of Henry Ford Health&rsquo;s P2P departmental procedures, processing, and system&rsquo;s operating processes. Demonstrated commitment to customer service by ensuring superior results. This role will support and will be responsible for handling all inbound inquires including, but not limited to: backorders, overnight orders, order status, RTVs (Returns), invoice payment, and payment request status. This position will work closely with Procurement and Accounts Payable teams and leadership to achieve the expected high levels of customer service.</p><p><b>
PRINCIPLE DUTIES AND RESPONSIBILITIES:</b></p><ul><li> Answers all internal and external customer order and invoice payment status inquiries (telephone, mail, web) regarding P2P operations. All incoming calls must follow the department call tracking policies and all call information is logged in the call center tracking system.</li><li> Supports a high volume of inbound customer calls; researches and resolves issues. Demonstrates established standards of commitment to customer service by following up on calls and ensuring superior results. Quickly analyzes customer concerns and needs while resolving customer's issue.</li><li> Counsels customers regarding the appropriate use of eProcurement Requisitioning or invoice submission. Analyzes customer needs and refers to appropriate external resources (P2P Job Aids) to ensure orders and invoices are accurate within the prescribed processes of P2P.</li><li> Facilitates triaging of incoming requests to P2P Operations staff if unable to resolve within prescribed timeframe.</li><li> Identifies, researches, analyzes, and resolves complex customer complaints.</li><li> Maintains a working knowledge of Henry Ford Health P2P and Supply Chain Management Operations.</li><li> Consults with management to proactively resolve customer problems. Identifies discrepancies and recommends resolutions regarding P2P operations which impact customers.</li><li> Committed to continued professional development.</li></ul><br>
<p></p>
<div><p><b>EDUCATION/EXPERIENCE REQUIRED:</b></p><ul><li> High School Diploma or equivalent required.</li><li> Two years&rsquo; experience in healthcare Procurement or Accounts Payable is desired.</li><li> Knowledge of medical supply and commodity terminology is preferred.</li><li> Excellent communication skills, verbal and written.</li><li> Strong problem-solving skills with ability to research problems and present findings.</li><li> High level of attention to detail.</li><li> Ability to identify, investigate, analyze and resolve complex customer service issues. Strong organizational skills with a high level of self-motivation.</li><li> Must have demonstrated knowledge and use of appropriate applications: Excel, MS Office, Email, Fax, multi-line phone system and use of the web applications. ERP application knowledge is preferred.</li><li> Must be able to manage multiple work assignments under stress.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Procure To Pay (P2P) Customer Service Agent - Fulltime - Days - Detroit

Search 10000+ Inbound customer service agent jobs near you this June. New roles added regularly across leading industries. Apply today.

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Motivated Real Estate Agent Needed - Inbound Zillow Preferred (Flex) Buyer and Seller Division

Motivated Real Estate Agent Needed - Inbound Zillow Preferred (Flex) Buyer and Seller Division

Inbound Operations Clerk

Procure To Pay (P2P) Customer Service Agent - Fulltime - Days - Detroit