inbound customer service agent

InvenTel

<p><b>Job Title:</b> Customer Service Agent</p><p><b>Location:</b> Remote</p><p><b>Language:</b> English</p><p><b>Working Days:</b> Monday through Friday</p><p><b>Working Hours:</b> The working hours for this position are 8:30 AM to 5:30 PM <b>EST,</b> aligning with our office hours. In Egypt's time zone:</p><p>Egypt Standard Time: 3:30 PM &ndash; 12:30 AM</p><p><b>Summary: </b>We're seeking a dedicated Remote Customer Service Agent to become an integral part of our virtual call center team. Your mission will be to deliver outstanding customer service and support by addressing inquiries, resolving concerns, and ensuring every interaction leaves a positive impression. Leveraging Gorgias as your primary tool, you'll excel in handling inbound calls and providing timely, accurate solutions. If you have a knack for communication, enjoy problem-solving, and are driven to achieve performance goals, we'd love to hear from you.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Customer Interaction:</b> Handle inbound customer calls promptly and professionally, utilizing Gorgias to access customer information and history. Actively listen to customer inquiries and concerns, demonstrating empathy and understanding. Provide accurate and timely information, resolving customer issues efficiently and effectively.</li><li><b>Call Handling:</b> Adhere to established call handling procedures and scripts, ensuring consistency and quality. Accurately document all call details and customer interactions in Gorgias. Follow up on customer inquiries and requests as needed.</li><li><b>Performance Goals:</b> Achieve individual and team performance targets, including call volume, call duration, and customer satisfaction ratings. Participate in regular performance reviews and coaching sessions to enhance skills and knowledge.</li><li><b>Gorgias Utilization:</b> Effectively utilize Gorgias to access customer information, manage call queues, and document interactions. Stay current on Gorgias updates and utilize new features to enhance efficiency.</li><li><b>Teamwork and Collaboration:</b> Foster a positive team environment using Google Workspace for communication. Collaborate with colleagues to share best practices and resolve customer issues. Participate in team meetings to enhance skills and knowledge.</li></ul><p><b>Qualifications:</b></p><ul><li>Excellent English verbal and written communication skills</li><li>Strong problem-solving and decision-making abilities</li><li>Customer-centric attitude with a focus on providing exceptional service</li><li>Ability to work effectively under pressure and manage multiple tasks simultaneously</li><li>Proficient in computer skills and comfortable using CRM systems</li><li>Previous experience in customer service is preferred but not required</li><li>High school diploma or equivalent</li></ul><p><b>Remote Work Requirements:</b></p><ul><li>Personal computer with up-to-date operating system and security software</li><li>High-quality headset with noise-canceling capabilities</li><li>Fast and reliable internet connection (minimum 10 Mbps download, 5 Mbps upload)</li><li>Quiet, dedicated workspace free from distractions</li><li>Ability to maintain a professional work environment at home</li><li>Self-motivation and discipline to work independently</li><li>Familiarity with remote collaboration tools such as Google for meetings</li><li>Proficiency in using Google Drive for information sharing and report uploads</li></ul><p><b>Additional Considerations:</b></p><ul><li>Remote workers will not be required to keep their cameras on during meetings but should be prepared to turn them on via Google Meetings if requested by management for quick check-ins.</li><li>Employees must adhere to a scheduled break schedule throughout their shifts.</li><li>Strong time management skills are essential to ensure punctuality and reliability in a remote setting.</li></ul><p>Job Type: Full-time</p>

Remote Customer Service Agent

Tech zone consultancy

<p><b>About the Role:</b><br/>Travels Hook is looking for an enthusiastic <b>Sales Agent</b> to join our call center team. The ideal candidate will handle inbound and outbound calls, promote our travel services, and assist customers with their journey planning. Prior travel industry experience will be a plus.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound calls in a professional manner.</li><li>Promote and sell <b>Umrah, Hajj, flight tickets, and tour packages</b>.</li><li>Build and maintain long-term customer relationships.</li><li>Achieve monthly sales targets.</li><li>Maintain accurate records of customer interactions.</li></ul><p><b>Requirements:</b></p><ul><li>Strong communication and sales skills.</li><li>Previous <b>call center or travel industry experience</b> preferred.</li><li>Ability to work during <b>USA business hours</b>.</li><li>Basic computer and CRM knowledge.</li><li>Target-driven and customer-focused personality.</li></ul><p><b>Job Details:</b></p><ul><li><b>Type:</b> Full-time</li><li><b>Shift:</b> USA Timing (Night Shift &ndash; Pakistan time)</li><li><b>Location:</b> Travel Hook Pvt Ltd</li><li><b>Salary:</b> Competitive package + Commission</li></ul><p><b>Why Join Us?</b></p><ul><li>Attractive salary with performance-based incentives.</li><li>Career growth opportunities.</li><li>Work with a dynamic and supportive team.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

We’re Hiring – Call Center Sales Agent (USA Shift) Looking for motivated individuals with strong com

holidayys.com

<p><b>Job Summary:</b></p><p>We are looking for a passionate and customer-oriented <b>Inbound Travel Consultant</b> to join our dynamic team. The ideal candidate will be responsible for handling inbound travel inquiries, designing customized travel itineraries, converting leads into bookings, and ensuring exceptional customer experiences from initial inquiry to post-travel feedback.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond promptly and professionally to inbound travel inquiries via phone, email, and online platforms.</li><li>Design and sell tailor-made domestic tour packages based on client needs, preferences, and budget.</li><li>Provide detailed information about destinations, attractions, visa procedures, and travel arrangements.</li><li>Coordinate with local vendors, hotels, transport services, and activity providers to build cost-effective travel solutions.</li><li>Maintain up-to-date product knowledge and destination expertise for popular inbound locations.</li><li>Prepare quotations, itineraries, invoices, and confirmation vouchers accurately.</li><li>Follow up on leads and actively convert inquiries into confirmed bookings.</li><li>Manage post-booking services including amendments, cancellations, and feedback collection.</li><li>Collaborate with marketing and operations teams to enhance travel packages and promotions.</li><li>Ensure excellent customer satisfaction by offering support throughout the travel process.</li></ul><p><b>Key Skills and Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism, Hospitality, or a related field preferred.</li><li>Minimum 1&ndash;3 years of experience in inbound travel/tourism consulting.</li><li>Strong knowledge of domestic travel destinations and attractions.</li><li>Excellent communication and interpersonal skills.</li><li>Strong sales and negotiation abilities.</li><li>Proficiency in using travel booking systems, CRM tools, and Microsoft Office.</li><li>Customer-centric mindset with attention to detail and problem-solving skills.</li><li>Ability to work under pressure and meet targets.</li><li>Multilingual skills are a plus.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary and incentive structure</li><li>Supportive and professional team environment</li><li>Career growth and training opportunities</li><li>Employee travel discounts and perks</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,500.00 per month</p>

Inbound Travel consultant

Waada Digital Pvt Ltd

<p>Waada is seeking a dynamic Team Lead &ndash; Inbound to guide and inspire our Customer Experience (CX) team. If you&rsquo;re empathetic, analytical, and results-driven with solid expertise in call center operations, we&rsquo;d love to meet you!</p><p>Key Responsibilities:<br/>Lead, coach, and motivate inbound agents to achieve performance goals<br/>.Monitor key metrics: AHT, CSAT, FCR, NPS.<br/>Handle escalations and ensure high service quality.<br/>Prepare and maintain performance reports &amp; dashboards (Excel).Work closely with QA &amp; Training teams for continuous improvement.<br/>Ensure compliance with tools and processes (CRM, VICI Dialer).</p><p>Requirements:2&ndash;3 years of experience in a CX/Call Center leadership role.<br/>Strong communication skills in Urdu &amp; English.<br/>Proficiency in Advanced Excel.<br/>Hands-on experience with CRM &amp; ticketing systems.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Inbound Supervisor

PRG Real Estate

Elevate Your Real Estate Career with PRG Real Estate—Where Top Agents Thrive.
<br>Are you a motivated, full-time real estate agent seeking genuine opportunities to advance your career beyond just internet leads?
<br><br>
At PRG Real Estate , we are proud to be one of Zillow’s exclusive partner teams in Silicon Valley, entrusted to represent their clients locally. Our success lies in our ability to convert . We have developed one of the nation’s most effective sales engines, and we are expanding with intention. What Awaits You as a PRG Agent:
<br>Hit the Ground Running.
<br>New agents typically open 1–2 escrows monthly within their first 90 days. Benefit from high-converting buyer and seller appointments, robust inbound marketing, and comprehensive coaching from day one.
<br>Premier Lead Flow + Marketing Powerhouse
<br>Over 50% of our business stems from company-generated opportunities —including Zillow Flex, Zillow Seller Appointments, OpCity, Redfin, full-time outbound appointment setters, and a database of over 30,000 contacts. We consistently generate 100+ appointments monthly for our team.
<br>Proven Success
<br>Since 2020, we have closed over 800 transactions, achieving more than $800M in sales volume—and we are just getting started. Your Role:
<br>List and sell residential real estate
<br>Guide buyers and sellers through the entire transaction process
<br>Conduct market analyses and develop pricing strategies
<br>Negotiate contracts and close deals
<br>Provide exceptional service and communication to every client Why Choose PRG:
<br>Daily Live Buyer Opportunities
<br>Receive 10–15 showing-ready leads monthly—these are motivated clients eager to view homes today, not cold internet leads.
<br>Unmatched Compensation Plan in Silicon Valley
<br>We offer a transparent, high-earning compensation structure, which we believe is the most rewarding setup for producing agents in the Bay Area.
<br>Effective Mentorship
<br>After onboarding, you will be paired with a Team Lead for rapid ramp-up, deal support, and real-time guidance.
<br>Comprehensive Admin & Transaction Support
<br>Collaborate with our in-house transaction coordinators, compliance team, and preferred escrow partners—allowing you to focus on selling .
<br>A Winning Team Culture
<br>We are passionate about what we do and excel at it. Our team culture is collaborative, energetic, and growth-oriented. From training sessions to team lunches and daily deal huddles—we operate as one.
<br>Dynamic Office Environment
<br>Enjoy our vibrant workspace stocked with snacks, drinks, and positive energy. It’s a place to connect, collaborate, and stay productive. About PRG Real Estate
<br>PRG is a forward-thinking real estate organization built on high performance, innovation, and inclusion. We empower our agents to succeed in any market with powerful lead generation systems, comprehensive support, and a clear path to growth. Our team is proud to foster an environment where every individual is valued, respected, and positioned to win.
<br>We are an equal opportunity employer committed to providing a welcoming and inclusive workplace for all.
<br><br>
Let’s Connect.
<br>Whether you have 30 days or 30 years of experience, if you're ready to close more deals and join a winning team, PRG is where your next chapter begins.
<br><br>
<b>Job Type:</b> Full-time
<br><br>
<b>Pay:</b> $48,226.91 - $196,492.21 per year
<br><br>
<b>Benefits:</b> Flexible schedule
<br><br>
<b>Schedule:</b> Monday to Friday
<br>Self-determined schedule
<br>Weekend availability
<br><br>
<b>Supplemental Pay Types:</b> Bonus pay
<br>Commission pay

Motivated Real Estate Agent Needed - Inbound Zillow Flex Buyer and Seller Division

EaseMyBiz

<p><b>Key Responsibilities:</b></p><ul><li>Handle inbound queries from sellers via Tickets and WhatsApp.</li><li>Proactively resolve operational issues related to pickups, shipment delays, returns, COD settlements, etc.</li><li>Coordinate with internal teams (operations, verification, tech) to resolve client issues promptly.</li><li>Escalate recurring or high-risk issues to management with proper documentation.</li><li>Ensure each client feels heard, supported, and cared for</li></ul><p><b>Ideal Candidate Profile:</b></p><ul><li>0-3 years of experience in customer support, account management, operations, or similar client-facing roles.</li><li>Strong written communication in <b>English</b>.</li><li>Highly empathetic with strong problem-solving skills.</li><li>Ability to multitask and stay calm under pressure.</li><li>Prior experience in courier, logistics, e-commerce or SaaS support will be an added advantage.</li><li>Quick learner with comfort using CRM systems and dashboards.</li></ul><p><b>What We Offer:</b></p><ul><li>Full training on internal tools, workflows, and client communication.</li><li>High-growth career opportunity in a rapidly expanding startup.</li><li>Transparent, supportive work culture with strong ownership opportunities.</li><li>Defined growth path into Senior Account Manager, Team Lead, or Operations Manager roles.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;8,000.00 - &#8377;12,000.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li><li>Paid sick time</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Inbound Customer Support (Ticket Management)

Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapt&#305;&#287;&#305;m&#305;z GSM sekt&ouml;r&uuml;ndeki kurumsal firmam&#305;z i&ccedil;in &lsquo;Almanca Bilen Inbound GSM Dan&#305;&#351;man&#305;&rsquo; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r&hellip;<br>
<br>
D&uuml;nyan&#305;n en b&uuml;y&uuml;k teknoloji ve GSM &#351;irketlerinden birinde sen de Antalya lokasyonunda Almanca kariyere sahip olabilirsin!<br>
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Lokasyon: Antalya<br>
<br>
&#304;&#351; Tan&#305;m&#305;;<br>
<ul><li>Uluslararas&#305; bir GSM markas&#305; i&ccedil;in Almanca konu&#351;an m&uuml;&#351;terilere telefon, e-posta ve canl&#305; destek kanallar&#305;ndan yard&#305;mc&#305; olmak,</li>
<li>M&uuml;&#351;teri taleplerini do&#287;ru y&ouml;nlendirmek ve &ccedil;&ouml;z&uuml;m sunmak,</li>
<li>&#350;irketin belirledi&#287;i kalite standartlar&#305;na uygun hizmet sa&#287;lamak,</li>
<li>M&uuml;&#351;teri memnuniyetini en &uuml;st seviyede tutmak.</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<ul><li>Anadil seviyesinde veya ak&#305;c&#305; Almanca bilgisi,</li>
<li>&Ccedil;a&#287;r&#305; merkezi veya m&uuml;&#351;teri hizmetleri tecr&uuml;besi olan (veya kariyerine bu alanda ba&#351;lamak isteyen),</li>
<li>&#304;leti&#351;im becerileri g&uuml;&ccedil;l&uuml;, &ccedil;&ouml;z&uuml;m odakl&#305; ve tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li>
<li>Vardiyal&#305; &ccedil;al&#305;&#351;ma sistemine uyum sa&#287;layabilecek,</li>
<li>Antalya&rsquo;da ikamet eden veya edebilecek olan.</li>
</ul>Firman&#305;n Sa&#287;lad&#305;&#287;&#305; &#304;mkanlar;<br>
<ul><li>80.000 TL toplam &uuml;cret</li>
<li>Euro &uuml;zerinden prim</li>
<li>Ta&#351;&#305;nma destek paketi</li>
<li>Part-Time se&ccedil;ene&#287;i</li>
<li>Yol &amp; Yemek deste&#287;i</li>
<li>Haftada 2 g&uuml;n tatil</li>
<li>Inbound &ccedil;al&#305;&#351;ma</li>
<li>Ofis &ccedil;al&#305;&#351;mas&#305;</li>
</ul>Uluslararas&#305; bir ekipte yer almak i&ccedil;in ilk ad&#305;m&#305; at &mdash; &#351;imdi hemen ba&#351;vur!<br>
<br>
T&uuml;m i&#351; ilanlar&#305;m&#305;z i&ccedil;in;https://www.dogahr.com/<br>
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Do&#287;a HR Ayd&#305;nlatma Metni: https://dogahr.com/kvkk<br>
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Do&#287;aHR, Great Place to Work&reg; taraf&#305;ndan T&uuml;rkiye'nin En &#304;yi &#304;&#351;verenler Listesi'nde yer alan ve T&uuml;rkiye&rsquo;nin en iyi i&#351;e al&#305;m firmas&#305;d&#305;r.<br>
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Do&#287;a HR; T&uuml;rkiye &#304;&#351; Kurumu'nun 04.05.2018 tarih 970 numaral&#305; izin belgesi ile faaliyet g&ouml;steren &ouml;zel istihdam b&uuml;rosudur.</div><b>
&quot;DO&#286;A &#304;NSAN KAYNAKLARI Y&Ouml;NET&#304;M VE B&#304;L&#304;&#350;&#304;M DANI&#350;MANLIK H&#304;ZMETLER&#304; LTD. &#350;T&#304;.&quot;</b> T&uuml;rkiye &#304;&#351; Kurumu' nun <b>970</b> numaral&#305; izin belgesi ile faaliyetlerini s&uuml;rd&uuml;rmektedir.</div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>M&uuml;&#351;teri Temsilcisi
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>M&uuml;&#351;teri Hizmetleri
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>Antalya
</div></div><div><p><b>&#304;lk Yay&#305;nlama Tarihi</b></p>
<div>:</div>
<div>2.09.2025
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>11.09.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>30.11.2025</div></div></ul></div>

Almanca Bilen Gsm Danışmanı Antalya

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