inbound customer service representative

AA Printers

About the Role:We&rsquo;re on the lookout for a confident and well-spoken Inbound Sales Representative with a British accent to join our team. Your main role will be to attend incoming calls ,Deal with customer complaints, Raise new orders as per customer needs, who require large-format printing services, with a focus on upselling and securing new business.Key Responsibilities:Engaging with clients over the phone in a professional and persuasive manner. Upselling and generating new sales opportunities. Handling customer complaints efficiently to ensure long-term business. Writing professional emails and maintaining strong client relationships.What We&rsquo;re Looking For:Minimum 2 years of experience in customer services. Fluent in English with a British accent (essential). Excellent email writing and communication skills. Ability to retain clients and resolve queries professionally. Available to work Monday &ndash; Friday, UK shift (9:00 AM &ndash; 6:00 PM UK time). Pakistan working hours: 2:00 PM &ndash; 11:00 PM.What We Offer:Salary: Rs 70,000 &ndash; Rs 100,000 per month + Commission UK National Holidays + 10 Additional Annual LeavesJob Type: Full-time (Onsite) Location: PIE Solutions, 1st Floor Asghar Mall Plaza Above Allied &amp; Meezan Bank, Gulraiz Commercial, RawalpindiJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthExperience:<ul><li>Inbound: 2 years (Preferred)</li></ul>Language:<ul><li>English British Accent (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Customer Sales Representative (INBOUND)

SAS Fairdeal PVT.ltd

Job Opportunity: Inbound Customer Service Representatives (CSRs) / OperatorsWe are hiring experienced Inbound Customer Service Representatives (CSRs) / Operators to work for a Taxi Company based in the United Kingdom.Job Title: Taxi Operator &amp; DispatcherLocation: PWD, RawalpindiJob Type: Full-Time (Shift-Based)Pay: PKR 300 &ndash; 400 per hourMaximum Hours/Week: 40 hoursJob Description:We are hiring a Taxi Operator &amp; Dispatcher to join our call center team based in PWD, Rawalpindi. This is a shift-based role with a maximum of 40 working hours per week. The ideal candidate must have prior experience dispatching and operating in the(UK) and be able to manage bookings, coordinate with drivers, and provide excellent customer service.Responsibilities<ul><li>Coordinate and schedule deliveries for drivers, ensuring optimal routes are taken.</li><li>Communicate effectively with drivers to provide updates and resolve any issues that may arise during delivery.</li><li>Maintain accurate records of deliveries, including tracking information and delivery confirmations.</li><li>Assist in heavy lifting and loading/unloading of goods as required.</li><li>Monitor vehicle performance and ensure that all vehicles are maintained in good working order.</li><li>Collaborate with team members to improve dispatch processes and enhance overall efficiency.</li></ul>Qualifications<ul><li>Previous experience as a Dispatch Operator or in a similar role is preferred.</li><li>Valid commercial driving licence is advantageous; experience as a van driver or delivery driver is a plus.</li><li>Strong communication skills, both verbal and written, to facilitate clear interactions with drivers and team members.</li><li>Ability to perform heavy lifting and maintain physical stamina throughout the shift.</li><li>Proficient in using dispatch software and technology for tracking deliveries.</li><li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li></ul>If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Dispatch Operator. Job Requirements: UK returnees preferred.Must have past experience in the UK and the ability to communicate effectively with people in the UK. Ability to adapt to and use a British accent. Fluent English speaking and writing skills required (preferably British English).Job Type: Full-timePay: Rs350.00 - Rs450.00 per hourApplication Question(s):<ul><li>Are you well aware and expert of ICABBI?</li></ul>Experience:<ul><li>Taxi Operator / Dispatcher: 1 year (Preferred)</li></ul>Work Location: In person

Taxi Operator & Dispatcher UK

Amigos BPO

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 Are you ready to take your career to the next level? Amigos BPO LLC, a well-established international BPO company based in the USA, is expanding its horizons in Pakistan and is on the lookout for talented individuals to join our dynamic team as Inbound Sales Specialists.
 
 
 
 Why Amigos BPO LLC?
 
 
 
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 Global Exposure: At Amigos BPO LLC, you&rsquo;ll have the opportunity to work with international clients, gaining invaluable exposure to the global market.
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 Career Growth: We believe in nurturing talent. With a history of promoting from within, we provide you with a clear path to career advancement.
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 Competitive Compensation: We value your skills and expertise. Enjoy a competitive salary package with performance-based incentives.
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 Learning and Development: Continuous learning is at the heart of our culture. We offer comprehensive training programs to help you grow personally and professionally.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 1 Year Prior Experience: We&rsquo;re seeking individuals with at least 1 year of experience in a reputed international BPO setting.
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 Excellent English Speaking: Fluency in English is a must. Your ability to communicate effectively is a key asset in this role.
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 Communication Skills: Strong communication skills are vital for building lasting relationships with our clients and colleagues.
 
 
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 </ul>
 
 Responsibilities
 
 
 
 As an Inbound Sales Specialist at Amigos BPO LLC, you will:
 
 
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 Provide exceptional customer service.
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 Identify customer needs and recommend appropriate products or services.
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 Maintain accurate records of customer interactions in our CRM system.
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 Collaborate with team members to achieve collective goals.
 
 
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 If you&rsquo;re ready to embark on a rewarding career journey with a company that values your talents and offers endless opportunities for growth, we want to hear from you!
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Inbound Sales Associate

Medico Tech LLC

Position Overview:We are seeking motivated, results-driven candidates to join our dynamic sales team. As a Customer Service Representative, your primary responsibility will be to introduce prospective clients to the benefits they may be eligible for. Strong communication skills, persuasive ability, and a genuine interest in assisting clients will be essential to achieving success in this role.Salary Packages &amp; Incentives30,000 to 200,000 Base SalaryBeneficial Bonus StructureDaily / Weekly Exclusive BonusesAttractive Title PlansBanking FacilitiesPleasant working environmentWalk-in Interviews : Corvus Outsourcing, Second Floor, EVS Building above Bank AlFalah opposite NADRA Registration Center, Rehmanabad, Murree Road, RawalpindiInterview Hours: Monday-Saturday between 7PM - 11PMFor more info reach us on 0304 5173250Job Type: Full-timePay: Rs30,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Are you able to work in the Night Shift ? (Must be Yes)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li></ul>Work Location: In person

Hiring Open for Fresh / Experienced Customer Service Representative

WEBDOC Medical Complex Kahuta

Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadShift Timings: Morning Shift(9:00 AM &ndash; 5:00 PM)Female candidates will be preferred for this rolePosition Overview The Call Centre Representative is responsible for delivering high-quality customer service by professionally handling inbound calls, providing accurate information, and resolving customer inquiries in a timely and effective manner. The role requires strong communication skills, attention to detail, and a customer-centric approach to ensure a positive customer experience at all times.Key Responsibilities<ul><li>Handle inbound customer calls in a professional, courteous, and efficient manner</li><li>Provide accurate and complete information regarding company products and services</li><li>Address and resolve customer queries, concerns, and complaints in accordance with company policies</li><li>Maintain accurate and up-to-date call records and documentation</li><li>Adhere to all company procedures, quality standards, and compliance requirements</li><li>Consistently meet or exceed customer service and performance standards</li><li>Contribute positively to team objectives and a collaborative work environment</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Intermediate qualification (Bachelor&rsquo;s degree preferred)</li><li>Strong verbal communication skills in Urdu with basic proficiency in English</li><li>Prior call centre experience is an advantage; fresh candidates are encouraged to apply</li><li>Ability to work effectively in a fast-paced and target-driven environment</li><li>Punctual, dependable, and able to work well as part of a team</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li><li>Do you have prior call center experience? If yes, please specify the duration and campaign type.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative (Morning Shift)

Strive BPO

Can you speak good English? We are looking for (voice) Customer Sales Representatives (CSRs) for our night shift Call Center located at Saidpur Road, Rawalpindi. The ideal candidates should have good English communication skills. Some experience in the BPO industry will be a plus. We are an equal opportunity employer and believe in the growth of employees.Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To make/receive calls on provided leads through different mediums and to mature sales from the assigned leads.</li></ul>Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Additional Information:<ul><li>Shift Timing: 6:30 PM &ndash; 4:00 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Outbound Customer Service Agent – ACA-Night Shift

MaxRemind

MaxRemind is Hiring: Medical Billing Customer Service Representative (CSR)We are seeking a detail-oriented and patient-focused Medical Billing CSR to join our team. The ideal candidate will have experience handling healthcare billing queries and insurance-related concerns while ensuring excellent customer service.Key Responsibilities<ul><li>Handle inbound and outbound calls related to medical billing and insurance claims</li><li>Assist patients with billing inquiries, payment plans, and account details</li><li>Verify insurance information and explain coverage, co-pays, and deductibles</li><li>Follow up on unpaid claims and coordinate with insurance companies</li><li>Resolve billing discrepancies and escalate complex issues when required</li><li>Maintain accurate records in billing systems and CRM tools</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Mandatory)</li><li>3 months to 2 years of relevant experience</li><li>Strong communication skills, especially in handling sensitive patient information</li><li>Basic understanding of medical billing, insurance processes, and terminology</li><li>Experience with EHR/EMR systems and billing software is a plus</li><li>Ability to work in a fast-paced environment and meet targets</li><li>Good problem-solving and attention to detail</li></ul>Preferred Qualifications<ul><li>Prior experience in US healthcare/medical billing process</li><li>Familiarity with CPT, ICD-10, and HCPCS codes</li><li>Experience working in a call center or healthcare support role</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Dinner and tea provided</li><li>Professional growth and development opportunities</li><li>Supportive work environment</li></ul>Job Details<ul><li>Location: Near Old Airport, Fazal Town Phase 2, Rawalpindi</li><li>Shift: 6:00 PM &ndash; 3:00 AM (Mon&ndash;Fri)</li></ul>How to Apply Submit your CV at hr@mremind.com For more information, call 051-5161232 or visit www.maxremind.comPay: Rs25,000.00 - Rs80,000.00 per monthWork Location: In person

Explore 157+ Inbound customer service representative in Rawalpindi this April. Find roles across top companies and apply now to boost your career.