inbound customer service representative

Tusols Pvt Ltd

Location: College Road, Township, Lahore Shift: Night Shift (6:30 PM &ndash; 3:30 AM) Schedule: 5 Days a WeekWe are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently.</li><li>Assist customers with inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining a positive attitude.</li><li>Resolve customer concerns in a timely manner.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and quality standards.</li></ul>Requirements<ul><li>1&ndash;2 years of USA-based call center experience (Inbound Customer Service).</li><li>Excellent spoken English with a neutral or fluent accent.</li><li>Strong communication and active listening skills.</li><li>Punctual, reliable, and professional work ethic.</li><li>Ability to work the permanent night shift.</li><li>Must be comfortable working from our office.</li><li>Candidates residing near College Road, Township, Lahore will be preferred.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Daily onsite meal.</li><li>5-day work week.</li><li>Long-term career growth opportunities.</li><li>Professional and supportive work environment.</li></ul>How to ApplyOnly candidates who meet the above criteria should apply.Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore?</li><li>Can you easily commute or manage Night shift? </li><li>How many years of experience do you have? </li></ul>Work Location: In person

Inbound Customer Service Representative

All City Towing

Starting at $18 / HrBENEFITS&middot; Full benefits after 90 days, including Health, Dental, Vison, Life and Disability Insurance&middot; Paid time off / Sick time after 90 days&middot; 5 Paid Holidays&middot; 401(k), including matching&middot; Biweekly fuel allowanceWe are looking for an energetic full-time Inbound Customer Service Representatives to add to our team. If you enjoy problem-solving, helping others by providing great customer service, and can communicate well over the phone, this position is for you!WHAT IS REQUIRED TO BE AN INBOUND CUSTOMER SERVICE REPRESENTATIVE?We are looking for individuals who have at least one year of inbound call center and data entry experience (preferred). We place great pride in achieving customer satisfaction, so the following would be required to work with us:&middot; Excellent customer service skills&middot; Strong attention to detail&middot; Proficiency with Microsoft Outlook and Microsoft Word&middot; Basic math skillsJOB DUTIESSome job duties include but are not limited to:&middot; Providing excellent customer service&middot; Accurately entering in tow information into proprietary app&middot; Answering customer questions correctly&middot; Using Google Maps to confirm addresses provided are valid&middot; Ensure proper documentation when entering calls to meet deadlines&middot; Other duties as assignedWHO IS ALL CITY TOWING?We are an innovative 25-year old company, with locations across the Phoenix Valley, which provides full-service towing to our customers. Our goal is to raise the standards inside our industry while being able to provide prompt and professional services to our customers.WHY WORK FOR ALL CITY TOWING?&middot; $18 an hour to start&middot; All training is paid and we offer full benefits after just 90 days of employment.&middot; 401k eligible after 1 year of employment. Match of 50% on the 1st 10%.If you are looking for growth opportunities and want to develop your career, we can help with that too!HOW TO APPLY?If you think this is the perfect job for you, getting started will be easy. Just click &quot;Apply Now&quot; and your resume will be immediately sent to our hiring team. Additional information will be required from you if you are selected for the next step in our process.Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.ALL CITY TOWING is an Equal Opportunity Employer and a drug-free workplace.#INDDRVJob Type: Full-timePay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Call center: 1 year (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul>Ability to Commute:<ul><li>Tempe, AZ 85281 (Required)</li></ul>Work Location: In person

Dispatcher/Coordinator

A Place for Mom

<div>As an Inbound Sales Representative at A Place for Mom, you&rsquo;ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you&rsquo;ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
What you will do:<ul><li>
Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission</li><li>
Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence</li><li>
Conduct in-depth initial consultation calls with families</li><li>
Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs</li><li>
Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program</li></ul>
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company&rsquo;s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications:<ul><li>
Two or more years of experience in inside sales/inbound call center</li><li>
History of exceeding sales targets</li><li>
Ability to multitask; simultaneously talk on the phone and take notes on the computer</li><li>
Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system</li></ul>
Schedule:
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation:<ul><li>
Base Salary: $45,760 ($22.00 an hour)</li><li>
On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)</li><li>
Benefits:<ul><li>
401(k) plus match</li><li>
Dental Insurance</li><li>
Health Insurance</li><li>
Vision Insurance</li><li>
Paid Time Off</li></ul></li></ul>
#LI-AR1
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support &mdash; connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most &mdash; their love for each other.
We&rsquo;re proud to be a mission-driven company where every role contributes to improving lives. Caring isn&rsquo;t just a core value &mdash; it&rsquo;s who we are. Whether you&rsquo;re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:<ul><li>
Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.</li><li>
Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.</li><li>
Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.</li><li>
Win The Right Way: We see organizational integrity as the foundation for how we operate.</li><li>
Embrace Change: We innovate and constantly evolve.</li></ul>
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Compensation Range: $74K</div>

Inbound Sales Representative (Remote/Eastern Time)

Infinity

<div>Description:

At Infinity we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold&mdash;we create Life-Changing Experiences for both our employees and our customers.
Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work&mdash;and have fun doing it.
From casual dress and vibrant break spaces to team events and community impact initiatives, we&rsquo;ve built a culture that&rsquo;s collaborative, inclusive, and dedicated to growth. At Infinity, we don&rsquo;t just offer jobs&mdash;we create opportunities to grow, thrive, and perform at your best.
Job Summary:
We&rsquo;re looking for a compassionate, quick-thinking, and detail-oriented Account Executive (AE) to join our inbound customer service team. If you&rsquo;re a strong communicator who can stay calm under pressure, thrive in a fast-paced environment, and love helping people in urgent situations, this is your opportunity to make a real impact&mdash;every single day. As an AE, you&rsquo;ll play a critical role as the first point of contact for consumers, haulers, and fleet businesses requiring emergency roadside assistance.
Why You'll Love Working Here!<ul><li>
Competitive pay and early pay opportunities with Pay Active!</li><li>
Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy</li><li>
Winning Team Environment: Collaborative, high-energy culture with supportive leadership</li><li>
Comprehensive Benefits: Medical, dental, vision, and more for full-time employees</li><li>
Set Up for Success: Paid training, ongoing coaching, and continuous development</li></ul>
What You&rsquo;ll Do:<ul><li>
Be a compassionate communicator &ndash; listen actively, show empathy, and guide customers through emergencies.</li><li>
Coordinate roadside help &ndash; dispatch service providers quickly and accurately.</li><li>
Problem-solve under pressure &ndash; think fast, remain calm, and deliver effective solutions in real time.</li><li>
Provide exceptional service &ndash; resolve issues, answer inquiries, and ensure every customer feels supported.</li><li>
Stay detail-focused &ndash; document interactions accurately and communicate clearly with customers, providers, and clients.</li><li>
Adapt with ease &ndash; handle diverse call types, shifting priorities, and multiple technology platforms.</li></ul>
Requirements:

What We&rsquo;re Looking For:<ul><li>
Type 25+ WPM with accuracy.</li><li>
Strong verbal and written communication, with the ability to show empathy and stay composed.</li><li>
Service-oriented mindset with a genuine passion for helping people in urgent situations.</li><li>
Experience working in fast-paced, high-volume environments (call centers, dispatch, hospitality, or similar).</li><li>
Comfort using CRM, mapping tools (Google Maps), and dispatch software.</li><li>
Ability to provide real-time updates to customers, providers, and clients throughout the dispatch process.</li></ul>
Education and Experience:<ul><li>
High School Diploma or equivalent preferred.</li><li>
6+ months of customer service experience</li></ul>
Physical Requirements:<ul><li><ul><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Ability to lift up to 10 pounds, if necessary.</li></ul></li></ul>
If you&rsquo;re looking for a career where every call matters, every customer counts, and you can be the difference in someone&rsquo;s toughest moment&mdash;join Infinity&rsquo;s award-winning team today.
Apply now and start making an impact from day one.</div>

Inbound Customer Service & Dispatch Specialist

IronMountain Solutions

<div>
 In-Bound Call Center Representative&nbsp;
 
 
 Work Location: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Tysons Corner, VA
 
 
 
 
 Schedule: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full Time;&nbsp;
 
 fully remote
 
 &nbsp;
 
 
 
 
 Relocation: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;N/A
 
 
 
 
 
 Note:
 
 &nbsp;This position requires a&nbsp;
 
 Public Trust Clearance.&nbsp;
 
 
 
 
 
 Insight Technology Solutions currently supports a contract providing call center support for the Student Exchange and Visitor Program (SEVP) within the Department of Homeland Security. We are looking for candidates with previous experience in providing end-user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information.
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 
 Ability to operate in a high-volume metrics driven call center environment&nbsp;
 
 </li>
 <li>
 
 Ability to be flexible with work schedule to support the Call Center&rsquo;s needs during operating hours&nbsp;
 
 </li>
 <li>
 
 Ability to multitask and research information on multiple databases at the same time&nbsp;
 
 </li>
 <li>
 
 Ability to enter data and talk to stakeholders at the same time&nbsp;
 
 </li>
 <li>
 
 Ability to conceptualize scenarios and communicate it effectively to stakeholders&nbsp;
 
 </li>
 <li>
 
 Ability to work independently, and demonstrated ability to efficiently interpret research and analyze information from various sources&nbsp;
 
 </li>
 <li>
 
 Ability to communicate effectively both orally (in groups and one-on-one) and in writing (as position occupied dictates)&nbsp;
 
 </li>
 <li>
 
 Ability to listen actively to sensitive information&nbsp;
 
 </li>
 <li>
 
 Ability to successfully navigate national web-based tracking systems relating to SEVIS and Fee Payment
 
 </li>
 <li>
 
 Ability to analyze multifaceted issues relating to the SEVIS system&nbsp;
 
 </li>
 <li>
 
 Ability to provide support to international stakeholders and academic institutions&nbsp;
 
 </li>
 <li>
 
 Ability to utilize telephony systems, CRM, Microsoft Dynamics and other ticket tracker systems, and Microsoft Office Suite
 
 </li>
 </ul>
 
 
 
 Education and Experience Requirements:
 
 
 
 <ul>
 <li>
 
 Education: High school diploma required.
 
 </li>
 <li>
 
 Experience: Minimum of three (3) years of specialized experience supporting a Call Center or Help Desk environment.
 
 </li>
 <li>
 
 Certification: HDI Certification is highly preferred but not required.
 
 </li>
 </ul>
 
 
 Insight Technology Solutions is an Equal Opportunity Employer
 
 
</div>

In-Bound Call Center Representative

ibex

<div>
 
 
 ibex, on behalf of its&nbsp;
 
 
 Global client
 
 
 , is seeking a&nbsp;
 
 
 Customer Service Representative
 
 
 &nbsp;for a&nbsp;
 
 
 night-shift role
 
 
 . This is a&nbsp;
 
 
 client-facing position
 
 
 &nbsp;responsible for delivering a&nbsp;
 
 
 premium customer experience
 
 
 &nbsp;through inbound call management. Shift timings are&nbsp;
 
 
 700 PM - 400 AM
 
 
 &nbsp;or&nbsp;
 
 
 800 PM - 500 AM
 
 
 , with&nbsp;
 
 
 rotational days off.
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Handle inbound customer calls with professionalism, empathy, and accuracy, ensuring a high-quality customer experience.
 </li>
 <li>
 Resolve customer inquiries and issues promptly while maintaining excellent service standards.
 </li>
 <li>
 Provide clear, concise, and accurate information to customers, enhancing their confidence and satisfaction.
 </li>
 <li>
 Build positive relationships by understanding customer needs and offering appropriate solutions.
 </li>
 <li>
 Maintain composure and professionalism while handling complex or sensitive customer interactions.
 </li>
 <li>
 Uphold the client&rsquo;s brand reputation by consistently delivering exceptional service.
 </li>
 <li>
 Adapt smoothly to night-shift schedules and contribute effectively while following
 
 &nbsp;
 
 
 scheduled days off
 
 .
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 
 Exceptional English communication skills
 
 , both written and verbal.
 </li>
 <li>
 
 1-2 years of experience
 
 
 &nbsp;
 
 in customer support or client service.
 </li>
 <li>
 Strong client service orientation with the ability to deliver high-touch, professional customer experiences.
 </li>
 <li>
 Comfortable working
 
 &nbsp;
 
 
 night shifts
 
 
 &nbsp;
 
 (
 
 700 PM - 400 AM
 
 
 &nbsp;
 
 or
 
 &nbsp;
 
 
 800 PM - 500 AM
 
 ) with
 
 &nbsp;
 
 
 scheduled days off
 
 .
 </li>
 <li>
 Detail-oriented, patient, and capable of handling high-volume or sensitive customer interactions with professionalism.
 </li>
 <li>
 Self-motivated and committed to delivering excellent client satisfaction.
 </li>
 </ul>
</div>

CSR- PK

CLASSIC PARTS OF AMERICA

Company Information:Classic Parts of America has been in business over 40 years, offering the finest in reproduction/replacement parts for Chevy and GMC pickup trucks from 1934-2018, as well as First Generation Camaro parts and Second-Generation Nova/Chevelle Parts!!!Job Description:We are seeking a friendly and courteous Customer service agent to join our team. Customer service agents represent our company to customers by phone, text, chat and e-mail. We are offering full-time positions with the ability to earn overtime hours. Our phone hours are 9:00am -5:00pm Monday - Friday, and every other Saturday from 9:00am - Noon. Starting Pay is now $16.00 per hour.Job Duties:Customer service agents are required to take incoming calls, web-chats and answer e-mails from customers for:&middot; Placing orders&middot; Returns&middot; Order Status&middot; Part inquiries&middot; and moreJob Qualifications:&middot; Professional and pleasant attitude offering quality customer service.&middot; The ability to use a computer and learn our Order managing software.&middot; Proficiency with Microsoft word and excel.&middot; Excellent typing and 10-key skills.&middot; Ability to multitask in a fast-paced call center environment.&middot; Problem solving skills.&middot; Must have reliable transportation. Job Perks:&middot; Partial insurance premium paid by employer!&middot; Up to 1 hour allotted for lunch breaks!&middot; Optional Dental and vision insurances!&middot; 401k available after 1 year!&middot; 401 k matching!&middot; On-site breakroom, kitchen, and gym!&middot; Overtime available!&middot; Located in Riverside, just north of the Downtown area!Pay: From $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Inbound Call Center Representative

Search 10000+ Inbound customer service representative jobs near you this August. New roles added regularly across leading industries. Apply today.