inbound customer service representative

ACC Premiere

<div>Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need for this position.
If you have customer service, retail sales, and call center experience, we want to hear from you!
We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, NC, OH, OK, PA, SC, TN, TX, and WV!
Pay rate $11.50/hour
OVERVIEW:
We are seeking customer-focused, detail-oriented Remote Customer Service Agents to support a leading apparel brand. In this role, you will assist customers with placing orders, product inquiries, order tracking, and issue resolution.
This is a fast-paced, high-volume environment requiring strong communication skills, empathy, and problem-solving abilities.
This is a seasonal position with the potential to transition into a permanent role. Candidates who consistently meet performance and attendance expectations may be considered for future opportunities within the organization. Please note that if offered a subsequent position, schedule changes may apply, including the possibility of weekend or adjusted hours.
KEY RESPONSIBILITIES:
<ul><li>Handle inbound customer interactions via phone, email, and/or chat
</li><li>Assist customers with placing, modifying, and tracking orders
</li><li>Provide accurate product information including sizing, availability, and pricing
</li><li>Resolve customer concerns related to shipping, returns, and exchanges
</li><li>Navigate multiple systems to document interactions and process requests
</li><li>Maintain a professional and positive tone while delivering exceptional service
</li><li>Meet or exceed performance metrics (e.g., quality, productivity, attendance, customer satisfaction)
</li></ul>WORK ENVIRONMENT AND WORKSPACE:
<ul><li>A dedicated home office workspace, ideally a separate room with its own door</li><li>
Sufficient space to properly set up the workstation</li><li>
Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high‑speed internet connection</li><li>
Three available power connections &mdash; either three outlets or a power strip</li><li>
Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on‑site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours</li><li>
No personal disruptions during scheduled hours (e.g., loud music, non‑work‑related phone calls, or interruptions from household members) to ensure a quiet, distraction‑free environment
</li><li>Ability to adhere to a 40‑hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times
</li><li>Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours
</li></ul>PREFERRED SKILLS:
<ul><li>Minimum of 2 years&rsquo; customer service experience in a call center environment
</li><li>Experience in eCommerce or retail apparel support
</li><li>Familiarity with order management systems (OMS) or CRM tools
</li><li>Experience handling high volume seasonal demand</li></ul>
REQUIRED SKILLS:
<ul><li>Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction</li><li>
Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company</li><li>
Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients</li><li>
Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise
</li></ul>TRAINING INCLUDES:<ul><li>
Systems Training
</li><li>Product Training
</li><li>Live Remote Training
</li><li>Dayshift Training
</li><li>100% attendance is required during training period
</li></ul>SCHEDULE:<ul><li>
8-hour shift</li><li>
Full-time only</li><li>
First shift
</li><li>Schedules are assigned in the interview process and will remain permanent
</li></ul>BENEFITS:<ul><li>
Health, dental, vision, and life insurance</li><li>
401(k)</li><li>
Daily Pay</li><li>
Employee assistance program</li><li>
Gym membership subsidy</li><li>
Referral Program</li></ul>
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!</div>

Seasonal Inbound Customer Service Representative

Collabrains PVT LTD

Job Title: Inbound Sales Representative | Full-Time | On-Site &ndash; KarachiBrand Republic is hiring confident and customer-focused Inbound Sales Representatives to join our growing sales team. The ideal candidate will be responsible for handling international inbound calls, understanding customer requirements, resolving inquiries, and converting incoming leads into successful sales.If you have excellent English communication skills, a persuasive personality, and enjoy interacting with customers over the phone, we'd love to hear from you.Job Details<ul><li>Position: Inbound Sales Representative</li><li>Experience Required: 1&ndash;2 Years (Preferred)</li><li>Location: P.E.C.H.S Block 06, Karachi</li><li>Shift Timings:</li><li>3:00 PM &ndash; 12:00 AM</li><li>6:00 PM &ndash; 3:00 AM</li><li>Job Type: Full-Time (On-Site)</li></ul>Key Responsibilities<ul><li>Handle international inbound customer calls professionally</li><li>Understand customer needs and recommend suitable services</li><li>Convert inbound inquiries into successful sales opportunities</li><li>Build and maintain positive customer relationships</li><li>Address customer questions and resolve concerns effectively</li><li>Follow up with leads to maximize sales conversions</li><li>Maintain accurate customer records and sales reports</li><li>Achieve individual and team sales targets</li><li>Coordinate with internal departments to ensure a seamless customer experience</li></ul>Required Skills<ul><li>Excellent spoken English with clear pronunciation and strong communication skills</li><li>Strong phone etiquette and customer service skills</li><li>Proven sales and negotiation abilities</li><li>Ability to build rapport and close sales over the phone</li><li>Strong objection-handling and problem-solving skills</li><li>Ability to work in a target-driven environment</li><li>Basic computer knowledge and familiarity with CRM systems is a plus</li></ul>Preferred Qualifications<ul><li>Experience in Inbound Sales, Call Center Sales, Customer Service, Tele-Sales, or Customer Support</li><li>Bachelor's degree in Business, Marketing, Communications, or a related field is preferred</li><li>Experience handling international customers is an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional growth and career development</li><li>Collaborative and supportive work environment</li></ul>Work Location: In person

Inbound Sales Representative | Full-Time | On-Site

Atlantis BPO Solutions Private Limited

Location: I-9/3, Islamabad (Onsite) Shift: US Night Shift (6:00 PM &ndash; 3:00 AM)Atlantis BPO Solutions is looking for an Inbound Customer Support Representative to join its US Telecom campaign. Candidates with outbound sales, telesales, or call center experience are highly encouraged to apply.Key Responsibilities:<ul><li>Handle inbound customer calls</li><li>Assist customers with internet &amp; cable service activations</li><li>Explain plans, pricing, and promotions</li><li>Resolve customer queries professionally</li><li>Update customer records in CRM</li><li>Meet individual performance targets</li></ul>Requirements:<ul><li>Excellent English communication skills</li><li>Strong customer handling and sales skills</li><li>Basic computer knowledge</li><li>Ability to work the US Night Shift</li></ul>Experience:<ul><li>6 months to 2 years of experience in Inbound Sales, Customer Support, Telecom, or Call Center is preferred.</li><li>Candidates with Outbound Sales, Telesales, Appointment Setting, or Cold Calling experience are highly encouraged to apply.</li><li>Fresh candidates with excellent English communication skills are also encouraged to apply.</li></ul>Benefits:<ul><li>Competitive Basic Salary</li><li>Performance-Based Incentives</li><li>Attendance Bonus</li><li>Career Growth Opportunities</li></ul>Pay: Rs70,000.00 - Rs250,000.00 per monthWork Location: In person

Inbound Customer Support Representative

eQuraneKareem

A client based in Lahore is seeking a Customer Service Representative to handle inbound calls from prospective customers, provide accurate information about services, and convert inquiries into sales opportunities.Key Responsibilities:<ul><li>Handle inbound customer and lead inquiries professionally.</li><li>Understand customer requirements and provide appropriate information.</li><li>Convert qualified leads into customers through effective communication and follow-up.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in customer service, telesales, or a similar role.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong customer handling and sales conversion abilities.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in using CRM systems and basic computer applications is preferred.</li></ul>Location: Bahria Town, Lahore (Onsite)Working Hours: 5:00 PM &ndash; 2:00 AMExperience: 2&ndash;3 YearsWork Location: In person

Customer Service Representative (Inbound Sales)

Apex Media Solutions LLC

nbound Phone Sales RepresentativeStuart, FL | Full-Time | On-Site | Monday&ndash;Friday | 9:00 AM &ndash; 6:00 PMBase Pay + Commission + BonusesPotential Earnings: $1,200&ndash;$2,000+ Per WeekLooking for Strong Phone TalentApex Media Solutions is growing and looking for confident, energetic sales professionals to join our Stuart office.This is a phone-based sales position speaking directly with business owners who have requested information about our services. We are looking for individuals who are comfortable on the phone, can build rapport quickly, and enjoy helping customers find solutions that fit their needs.No cold calling. No door-to-door sales. No prospecting.Our team provides the opportunity&mdash;you provide the communication skills, professionalism, and drive to succeed.What We're Looking For<ul><li>Previous phone sales experience strongly preferred</li><li>Excellent communication and listening skills</li><li>Comfortable speaking with business owners throughout the day</li><li>Professional, positive, and dependable</li><li>Strong work ethic and self-motivation</li><li>Ability to confidently guide conversations and ask for the sale</li><li>Comfortable in a performance-based compensation environment</li></ul>If you've worked in phone sales, inside sales, call center sales, appointment setting, insurance sales, merchant services, advertising sales, or similar industries, we'd love to hear from you.What You'll Do<ul><li>Answer inbound calls from interested business owners</li><li>Learn and present our products and services</li><li>Build rapport and identify customer needs</li><li>Address questions and concerns professionally</li><li>Recommend solutions based on each customer's goals</li><li>Process customer information accurately</li><li>Maintain detailed records within our CRM</li></ul>What We Offer<ul><li>Consistent inbound call volume</li><li>Base pay plus commission opportunities</li><li>Daily and weekly bonus opportunities</li><li>Paid training and product knowledge training</li><li>Supportive team environment</li><li>Professional office setting</li><li>Advancement opportunities for strong performers</li></ul>Important Requirements<ul><li>Must be able to work on-site in Stuart, FL</li><li>Monday through Friday schedule</li><li>Reliable transportation</li><li>Professional phone presence</li><li>Basic computer skills</li></ul>How To Apply (Required)To be considered, you must call (772) 262-9027 and leave a voicemail.Please include:<ul><li>Your full name</li><li>Best contact number</li><li>Confirmation that you are applying for the Stuart office</li><li>A brief summary of your phone sales experience</li><li>Why you're interested in a performance-based sales position</li></ul>Applicants who do not leave a voicemail may not be considered.Ready to Join the Team?If you're motivated, professional, and enjoy talking with people, we'd love to hear from you.Pay: $56,000.00 - $78,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyApplication Question(s):<ul><li>Do you have previous phone sales experience and are you comfortable working in a sales-driven environment?</li></ul>Experience:<ul><li>Sales: 1 year (Required)</li></ul>Work Location: In person

Inbound Phone Sales Representative

SHANKAR DISTILLERS

We are seeking a friendly, professional, and customer-focused Remote Customer Service Representative to join our team. In this work-from-home role, you will serve as the primary point of contact for customers, assisting them via phone, email, live chat, or other communication channels. You will answer questions, resolve concerns, process requests, and ensure every customer receives exceptional service. The ideal candidate is an excellent communicator with strong problem-solving skills and a passion for helping others.<h3>Responsibilities</h3><ul><li>Respond promptly and professionally to customer inquiries via phone, email, live chat, and other communication channels.</li><li>Provide accurate information about products, services, policies, and account details.</li><li>Resolve customer concerns by identifying issues and providing timely solutions.</li><li>Process orders, returns, exchanges, cancellations, refunds, and account updates.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain detailed records of customer interactions using CRM software.</li><li>Meet established performance metrics, including response time, quality, and customer satisfaction.</li><li>Follow company policies, procedures, and customer service standards.</li><li>Collaborate with team members to improve customer support processes.</li><li>Maintain the confidentiality of customer and company information.</li></ul><h3>Qualifications</h3><ul><li>High school diploma or equivalent required; additional education is a plus.</li><li>Previous customer service, call center, retail, hospitality, or administrative experience is preferred but not required.</li><li>Excellent verbal and written communication skills.</li><li>Strong listening, interpersonal, and problem-solving abilities.</li><li>Proficiency with Microsoft Office (Word, Outlook, Excel) and Google Workspace.</li><li>Comfortable learning and using CRM and customer support software.</li><li>Ability to multitask, prioritize work, and remain organized.</li><li>Self-motivated with the ability to work independently in a remote environment.</li><li>Reliable high-speed internet connection and a quiet home office.</li></ul><h3>Work Schedule</h3><ul><li>Full-Time or Part-Time</li><li>Flexible scheduling may be available, including evenings, weekends, and holidays, depending on business needs.</li></ul><h3>Benefits</h3><ul><li>Competitive hourly pay or salary.</li><li>Fully remote work-from-home opportunity.</li><li>Flexible scheduling options.</li><li>Paid training and onboarding.</li><li>Paid time off and company holidays (eligible employees).</li><li>Health, dental, and vision insurance (full-time employees).</li><li>Retirement savings plan.</li><li>Employee assistance program.</li><li>Career advancement and professional development opportunities.</li></ul>

Remote Customer Service Representative (Full-Time / Part-Time)

Adrienne Casteel Armstrong

We are excited to invite applications for the Customer Service/Data Entry Representative role, a pivotal position that provides essential administrative and support services to our claims coordination team. Remote Work Opportunity:This position is fully remote, and we are committed to equipping our team members with the resources they need to succeed, including the necessary equipment, provided candidates have a reliable high-speed internet connection. U.S. Eligibility Requirements:We encourage individuals who meet the following criteria to apply:- Applicants must submit an online application and a resume or CV.- Candidates should be at least 18 years old or demonstrate the legal ability to enter into a contract.- A background investigation is a required step in our hiring process, and an employment offer will depend on the successful completion of this investigation. To work with us, candidates must have unrestricted work authorization in the United States. This includes citizens, permanent residents, asylees, refugees, and temporary residents. Note that temporary residency does not cover individuals on non-immigrant work visas (F, J, H, or L visas), such as students in practical training. We are open to considering exceptions based on the availability of candidates with specific skills, and documentation of work authorization will be part of the application process. Duties and Responsibilities:In this role, you will play a crucial part in our claims processing system by:- Accurately entering claims information into our management systems.- Proactively following up on any missing information to ensure smooth processing.- Reviewing invoices for accuracy.- Compiling insightful reports from our claims data. We pride ourselves on fostering an inclusive workplace that guarantees equal employment opportunities. Our organization does not discriminate based on race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We are dedicated to providing reasonable accommodations for individuals with known physical or mental limitations, ensuring everyone has the support they need to thrive in our organization.le accommodations for individuals with known physical or mental limitations, ensuring everyone has the support they need to thrive in our organization.<h2>Requirements &amp; Qualifications</h2>- A high school diploma is required. - Candidates should possess 6 months to 1 year of relevant work experience. - Basic computer proficiency and typing skills are necessary. - A strong attention to detail is essential.

Remote Customer Service/Data Entry Representative WFH

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