inbound customer service representative

Tusols Pvt Ltd

Location: College Road, Township, Lahore Shift: Night Shift (6:30 PM &ndash; 3:30 AM) Schedule: 5 Days a WeekWe are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently.</li><li>Assist customers with inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining a positive attitude.</li><li>Resolve customer concerns in a timely manner.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and quality standards.</li></ul>Requirements<ul><li>1&ndash;2 years of USA-based call center experience (Inbound Customer Service).</li><li>Excellent spoken English with a neutral or fluent accent.</li><li>Strong communication and active listening skills.</li><li>Punctual, reliable, and professional work ethic.</li><li>Ability to work the permanent night shift.</li><li>Must be comfortable working from our office.</li><li>Candidates residing near College Road, Township, Lahore will be preferred.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Daily onsite meal.</li><li>5-day work week.</li><li>Long-term career growth opportunities.</li><li>Professional and supportive work environment.</li></ul>How to ApplyOnly candidates who meet the above criteria should apply.Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore?</li><li>Can you easily commute or manage Night shift? </li><li>How many years of experience do you have? </li></ul>Work Location: In person

Inbound Customer Service Representative

Pasadena Ridge Apartments

We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><div><h3>Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li></ul> </div>

Call Center Representative

Flen health

<h2>Job description</h2> As a Customer Service Representative (Remote), you will be a vital part of a large, cross-functional customer service team supporting a variety of consumer, technical, and niche industry products. You will provide exceptional service through effective communication, issue resolution, and order processing while occasionally participating in travel-based training sessions. Responsibilities<ul><li>Handle inbound and outbound customer calls efficiently</li><li>Resolve customer issues with accuracy and professionalism</li><li>Process orders and update customer information via data entry</li><li>Document interactions and maintain detailed records</li><li>Communicate proactively with customers to ensure satisfaction</li><li>Follow up on unresolved inquiries and complaints</li><li>Collect customer feedback to improve service quality</li><li>Troubleshoot product and service-related technical issues.</li></ul> Preferred Qualifications<ul><li>2+ years of experience in customer service roles</li><li>High school diploma or equivalent</li><li>Strong communication and active listening skills</li><li>Proven ability to multitask and manage time effectively</li><li>Skilled in conflict resolution and problem-solving</li><li>Familiarity with CRM software and data entry tasks</li><li>Adaptable to dynamic work environments and team collaboration.</li></ul>

Customer Service Representative

Schat Communications

Job Overview Schat Communications is seeking a motivated and customer-focused Call Centre Representative to join our remote team. As a leading provider of wireless internet technology for communities across the Eastern Sierra, we are committed to delivering exceptional service and reliable connectivity. This is a fantastic opportunity for an experienced professional to become the first point of contact for our valued customers, providing support and ensuring a positive experience. This role is crucial to our mission of keeping our communities connected. Job Title: Call Center Representative - Remote Location: Michigan City, Indiana, United States (Fully Remote) Employment Type: FULL_TIME Salary: $25 - $100 USD per hour, commensurate with experience. Key Responsibilities As a Call Centre Representative, you will be responsible for managing customer communications and resolving their enquiries efficiently. Your duties will include:  <ul><li>Handling a high volume of inbound and outbound customer calls in a professional and courteous manner.</li><li>Identifying and assessing customers' needs to achieve satisfaction and resolution on the first contact.</li><li>Providing accurate, valid, and complete information by using the right methods and tools.</li><li>Assisting customers with troubleshooting basic technical issues related to their internet service.</li><li>Keeping detailed records of customer interactions, processing customer accounts, and filing documents.</li><li>Escalating unresolved issues to the appropriate internal teams for further investigation.</li><li>Meeting personal and team targets for quality, efficiency, and customer satisfaction.</li></ul>Qualifications and Skills The ideal candidate will possess a strong background in customer service and excellent communication skills. Key qualifications include:  <ul><li>Proven experience in a customer support or call centre role is essential.</li><li>Exceptional verbal and written communication abilities, with strong active listening skills.</li><li>A customer-oriented approach and the ability to adapt and respond to different types of characters.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Proficiency in using CRM systems and other relevant computer software.</li><li>The ability to work independently and manage your time effectively in a remote environment.</li><li>A dedicated, quiet home office space and a reliable, high-speed internet connection are required.</li><li>Experience within the telecommunications or technology sector is highly desirable but not essential.</li></ul> Benefits We value our employees and are pleased to offer a competitive and supportive package, which includes:  <ul><li>A highly competitive hourly wage.</li><li>The flexibility and convenience of a fully remote working arrangement.</li><li>A collaborative and supportive team culture dedicated to success.</li><li>Opportunities for ongoing professional development and career progression.</li></ul>

Call Center Representative - Remote

AMZOS

Role OverviewWe are looking for a motivated and energetic Sales Development Representative (SDR) to identify, qualify, and generate new sales opportunities. This role focuses on outbound and inbound lead generation, initial prospect engagement, and setting up qualified meetings for the sales team.The ideal candidate is confident in communication, resilient, goal-driven, and eager to grow a career in sales.Key Responsibilities<ul><li>Research and identify potential leads and target accounts</li><li>Conduct outbound outreach via LinkedIn, email, and calls</li><li>Respond to inbound inquiries and qualify leads</li><li>Engage prospects to understand needs, challenges, and interest level</li><li>Schedule qualified meetings or demos for the sales team</li><li>Maintain accurate lead and activity records in CRM</li><li>Follow up consistently with prospects and nurture early-stage leads</li><li>Meet or exceed daily and monthly outreach and qualification targets</li><li>Collaborate with sales and marketing teams to refine messaging</li><li>Provide feedback on lead quality and market responses</li></ul>Required Skills &amp; Qualifications<ul><li>Strong verbal and written communication skills</li><li>Confidence in speaking with prospects and handling objections</li><li>Ability to work with targets and performance metrics</li><li>Highly organized with strong time-management skills</li><li>Resilient, self-motivated, and results-oriented</li><li>Comfortable using digital tools and learning new systems</li></ul>Preferred Skills<ul><li>Experience in B2B or B2C sales, lead generation, or cold outreach</li><li>Familiarity with LinkedIn Sales Navigator, email outreach tools, or CRMs</li><li>Basic understanding of sales funnels and qualification frameworks</li><li>Experience in digital marketing, SaaS, or agency environments</li><li>Ability to analyze outreach performance and optimize messaging</li></ul>Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field (or equivalent experience)</li><li>1&ndash;2+ years of experience in sales, lead generation, or customer-facing roles</li></ul>Job Type: Full-timeWork Location: In person

Sales Development Representative (SDR)

Silearth

Job Overview Silearth is a unique organisation dedicated to capturing and sharing the stunning beauty of natural landscapes, with a special focus on iconic locations like Joshua Tree, California. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in New York, NY, United States. This is a Full-time position and a fantastic opportunity for an individual who is passionate about providing exceptional customer support. As the first point of contact for our customers, you will play a crucial role in representing our brand, answering enquiries, and ensuring a positive customer experience from start to finish. The successful candidate will be a clear communicator, a natural problem-solver, and an integral part of our growing team. Salary: $18.52 - $45.00 per hour Responsibilities * Professionally handle all inbound customer enquiries via email, phone, and social media channels in a timely and efficient manner. * Provide accurate and detailed information regarding our products, such as photographic prints, and services. * Resolve customer issues and complaints with empathy and professionalism, aiming for first-contact resolution. * Process customer orders, returns, and exchanges accurately. * Maintain and update customer records in our internal database, ensuring a high level of data integrity. * Gather and document customer feedback to help our team improve our products and services. * Collaborate with other team members to ensure a seamless and consistently excellent customer journey. Qualifications * Proven experience in a customer service, customer support, or a similar client-facing role. * Exceptional written and verbal communication skills with a professional and friendly telephone manner. * Strong interpersonal skills and a genuine passion for helping others. * Excellent problem-solving abilities and the capacity to remain calm under pressure. * Proficiency in using common customer service software and CRM systems. * Strong organisational and time-management skills with the ability to prioritise tasks effectively. * A high level of attention to detail and accuracy in all work. * A personal interest in photography, travel, or nature is highly desirable. Benefits * A competitive hourly wage and benefits package. * Opportunities for professional development and career growth. * A supportive, creative, and friendly team environment. * Generous paid time off and holiday entitlement. * Employee discounts on Silearth products.

Customer service representatives

DTE EGERGY CO

<h3>About the role</h3>We are looking for a dedicated and friendly Part Time/ Full Time  Remote Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing them with exceptional support and service. You will engage with clients to address their inquiries, troubleshoot issues, and offer solutions that enhance their experience with our products and services.<h3>Key responsibilities</h3><ul><li>Handle a high volume of inbound and outbound calls, effectively responding to customer inquiries with clarity and professionalism.</li><li>Utilize active listening skills to comprehend customer needs, ensuring that each interaction ends on a positive note, whether addressing questions, resolving complaints, or providing product information.</li><li>Build rapport with clients through strong communication skills and a genuine approach, fostering trust and a sense of reliability.</li><li>Maintain a comprehensive understanding of our products and services to offer informed recommendations and upsell when appropriate.</li><li>Collaborate with team members and participate in training sessions to continuously improve your product knowledge and customer handling techniques.</li><li>Monitor and strive to achieve call center performance metrics while ensuring that quality customer service is never compromised.</li></ul><h3>Requirements</h3><ul><li>A high school diploma or equivalent qualification is necessary; further education or experience in customer service is a plus.</li><li>Outstanding communication skills, both verbal and written, along with a professional phone demeanor.</li><li>Proficient use of CRM software and comfort with computer-based tools to manage customer interactions effectively.</li><li>Strong problem-solving abilities, with a knack for asking the right questions to uncover issues and facilitate timely resolutions.</li><li>Excellent time management skills with the ability to prioritize tasks and manage competing demands.</li><li>A collaborative mindset and a sense of ownership in your work, demonstrating reliability and commitment to customer satisfaction.</li></ul><h3>Nice to have</h3><ul><li>Experience in a sales-oriented environment, showcasing your ability to recommend products that align with customer needs.</li><li>Familiarity with multilingual communication, enhancing your capacity to support a diverse customer base.</li><li>Previous experience in a call center or similar customer-facing role, contributing to a nuanced understanding of customer service dynamics.</li><li>Adaptability to changing situations and the ability to thrive in a fast-paced environment.</li></ul><h3>Why join us</h3>Joining our team means becoming part of a customer-centric culture where your contributions are valued. You will have the opportunity to enhance your skills through various training programs, collaborate with a supportive team, and help shape the customer experience in meaningful ways. We believe in fostering an environment where you can grow professionally while making a positive impact on our clients' experiences, all from the comfort of your remote workspace.

Search 1221+ Inbound customer service representative jobs near you this August. New roles added regularly across leading industries. Apply today.

1221 inbound customer service representative jobs Near Me

Inbound Customer Service Representative

Call Center Representative

Customer Service Representative

Call Center Representative - Remote

Sales Development Representative (SDR)

Customer service representatives

Call Center Representative - Remote