inbound customer service representative

NexaSolution

Company: NexasolutionNexasolution is a rapidly growing BPO company delivering exceptional customer service. We are hiring Inbound Call Center Representatives (Male &amp; Female) to provide outstanding support to our customers.Role OverviewAs a Call Center Representative, you will answer incoming calls, assist customers with inquiries, provide accurate information, and resolve issues to ensure a positive customer experience.Key Responsibilities<ul><li>Handle inbound calls professionally and courteously.</li><li>Provide product/service information and guidance.</li><li>Resolve customer concerns and complaints effectively.</li><li>Accurately log customer details and interactions.</li><li>Meet service quality and performance standards.</li><li>Work with team members to achieve department goals.</li></ul>Requirements<ul><li>Minimum High School diploma or equivalent.</li><li>Strong English communication skills.</li><li>Patience, empathy, and customer-first approach.</li><li>Basic computer knowledge.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>What We Offer<ul><li>Competitive salary + benefits (including healthcare).</li><li>Training &amp; career development opportunities.</li><li>Friendly and inclusive workplace.</li></ul>Apply now and grow your career with Nexasolution!Job Type: Full-timePay: Rs45,000.00 - Rs100,000.00 per monthExperience:<ul><li>BPO: 1 year (Preferred)</li></ul>Work Location: In person

Customer Sales Representative ( Inbound )

Sysco

<div>JOB SUMMARY
Accurately identifies, verifies, records and receives inbound shipments and to insures product and packaging quality. Receivers work with and instruct other individuals in insuring proper sorting, segregating, staging and flowing of inbound products.
RESPONSIBILITIES<ul><li>
Accurately identify, verify, record and receive inbound shipments.</li><li>
Ensure product and packaging quality.</li><li>
Work with and instruct other individuals in insuring proper sorting, segregating, staging and flowing of inbound product.</li></ul>
QUALIFICATIONS
Education<ul><li>
High school diploma or General Education Development (GED), or equivalent combination of education and experience.</li></ul>
Experience<ul><li>
Up to 1 year related warehouse experience or training.</li><li>
Previous forklift operation experience.</li></ul>
Certificates, Licenses, and Registrations<ul><li>
Must be trained and certified for operating a forklift.</li></ul>
Professional Skills<ul><li>
Ability to work with specific computer software, specifically, Sysco Warehouse Management System (SWMS) and Gagnon.</li><li>
Able to deal with problems involving a few concrete variables in standardized situations.</li><li>
Work efficiently at a rapid pace.</li><li>
Good attendance.</li><li>
Can work in a team atmosphere.</li></ul>
Language Skills<ul><li>
Ability to read and comprehend simple but detailed instructions, short correspondence, and memos.</li></ul>
Mathematical Skills<ul><li>
Can add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li><li>
Perform these operations using units of American money and weight measurements, volume, and distance.</li></ul>
Reasoning Ability<ul><li>
Apply common sense understanding to carry out detailed but involved written or oral instructions.</li><li>
Deal with problems involving a few concrete variables in standardized situations.</li></ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An individual should contact his or her supervisor or the Human Resource department if he or she believes that an accommodation is needed.<ul><li>
Regularly required to stand.</li><li>
Frequently required to climb or balance; stoop, kneel, crouch, or crawl; talk, see and hear.</li><li>
Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee frequently is required to walk, use hands, and fingers, handle, or feel objects, tools, or controls, and reach with hands and arms.</li></ul>
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Inbound Receiver

Royal Class Travel and Tourism

Job Title: Inbound Travel ConsultantJob Summary:An Inbound Travel Consultant is responsible for creating, organizing, and managing travel arrangements for tourists visiting the country. The role focuses on designing itineraries, booking accommodations, transport, and tours while ensuring guests have a seamless and memorable travel experienceKey Responsibilities:<ul><li>Travel Planning &amp; Itinerary Design:</li><li>Develop customized travel itineraries for individuals, families, and groups based on client preferences, budgets, and schedules.</li><li>Include sightseeing, cultural experiences, leisure activities, and adventure options to enhance client experience.</li><li>Booking &amp; Coordination:</li><li>Manage reservations for hotels, transportation (flights, trains, buses), and guided tours.</li><li>Liaise with local service providers, tour operators, and suppliers to ensure quality and timely delivery of services.</li><li>Ensure bookings comply with client requirements, availability, and budget considerations.</li><li>Customer Support &amp; Communication:</li><li>Serve as the primary point of contact for clients throughout their travel journey.</li><li>Provide guidance on visas, travel documentation, and local regulations.</li><li>Handle client inquiries, special requests, complaints, and emergencies efficiently.</li><li>Collaboration &amp; Networking:</li><li>Work closely with international travel agents, corporate clients, and tourism boards.</li><li>Maintain strong relationships with hotels, airlines, transport companies, and tour operators.</li><li>Stay updated on travel trends, local events, and seasonal attractions to provide the best recommendations.</li><li>Sales &amp; Marketing:</li><li>Promote travel packages, special tours, and seasonal offers to potential clients.</li><li>Assist in designing marketing materials, brochures, and online content to attract inbound tourists.</li><li>Administration &amp; Reporting:</li><li>Maintain accurate records of bookings, client details, and payments.</li><li>Prepare regular reports on sales, client feedback, and service performance.</li><li>Monitor budgets, invoicing, and cost management for tours and packages.</li></ul>Requirements:<ul><li>Proven experience as an Inbound Travel Consultant or similar role in travel &amp; tourism.</li><li>Excellent knowledge of local destinations, cultural landmarks, and tourist attractions.</li><li>Familiarity with GDS systems (Amadeus) and online booking platforms.</li><li>Strong communication, negotiation, and customer service skills.</li><li>Ability to work under pressure and handle last-minute travel changes.</li><li>Multitasking, organizational, and problem-solving abilities.</li></ul>Skills &amp; Competencies:<ul><li>Expert knowledge of inbound tourism trends and services.</li><li>Itinerary planning and package customization.</li><li>Vendor and supplier relationship management.</li><li>Exceptional customer service and interpersonal skills.</li><li>Effective time management and attention to detail.</li><li>Knowledge of travel documentation, visas, and local regulations.</li></ul>Job Type: Full-time

Inbound Travel Consultant

Egypt Top Light Travel

<div>
 
 🌍&nbsp;We&rsquo;re&nbsp;Hiring:&nbsp;Inbound&nbsp;Tour&nbsp;Operator&nbsp;(Full-Time)&nbsp;&ndash;&nbsp;Al&nbsp;Haram,&nbsp;Giza,&nbsp;Egypt
 
 
 
 
 
 Egypt&nbsp;Top&nbsp;Light&nbsp;Travel&nbsp;is&nbsp;seeking&nbsp;a&nbsp;talented&nbsp;and&nbsp;experienced&nbsp;Inbound&nbsp;Tour&nbsp;Operator&nbsp;to&nbsp;join&nbsp;our&nbsp;dynamic&nbsp;team!&nbsp;If&nbsp;you&rsquo;re&nbsp;passionate&nbsp;about&nbsp;travel,&nbsp;highly&nbsp;organized,&nbsp;and&nbsp;have&nbsp;a&nbsp;knack&nbsp;for&nbsp;creating&nbsp;exceptional&nbsp;travel&nbsp;experiences,&nbsp;we&rsquo;d&nbsp;love&nbsp;to&nbsp;hear&nbsp;from&nbsp;you.
 
 
 
 
 
 
 Key&nbsp;Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage&nbsp;and&nbsp;operate&nbsp;inbound&nbsp;travel&nbsp;programs&nbsp;(B2B&nbsp;&amp;&nbsp;B2C)&nbsp;for&nbsp;individuals&nbsp;and&nbsp;groups.
 </li>
 <li>
 Handle&nbsp;tailor-made&nbsp;travel&nbsp;requests&nbsp;and&nbsp;design&nbsp;personalized&nbsp;itineraries&nbsp;to&nbsp;meet&nbsp;client&nbsp;preferences.
 </li>
 <li>
 Communicate&nbsp;with&nbsp;clients&nbsp;via&nbsp;phone&nbsp;and&nbsp;email&nbsp;to&nbsp;understand&nbsp;and&nbsp;fulfill&nbsp;travel&nbsp;needs.
 </li>
 <li>
 Prepare&nbsp;detailed&nbsp;travel&nbsp;proposals,&nbsp;quotations,&nbsp;and&nbsp;itineraries.
 </li>
 <li>
 Coordinate&nbsp;and&nbsp;negotiate&nbsp;with&nbsp;suppliers,&nbsp;including&nbsp;hotels,&nbsp;Nile&nbsp;cruises,&nbsp;and&nbsp;ground&nbsp;service&nbsp;providers.
 </li>
 <li>
 Arrange&nbsp;and&nbsp;confirm&nbsp;bookings&nbsp;for&nbsp;domestic&nbsp;flights,&nbsp;trains,&nbsp;transfers,&nbsp;accommodations,&nbsp;excursions,&nbsp;and&nbsp;activities.
 </li>
 <li>
 Issue&nbsp;service&nbsp;vouchers&nbsp;and&nbsp;all&nbsp;related&nbsp;travel&nbsp;documentation.
 </li>
 <li>
 Generate&nbsp;commercial&nbsp;invoices&nbsp;in&nbsp;line&nbsp;with&nbsp;accounting&nbsp;procedures.
 </li>
 <li>
 Manage&nbsp;client&nbsp;queries&nbsp;and&nbsp;complaints,&nbsp;ensuring&nbsp;quick&nbsp;resolution&nbsp;and&nbsp;high&nbsp;customer&nbsp;satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Minimum&nbsp;3&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;inbound&nbsp;tourism,&nbsp;with&nbsp;solid&nbsp;exposure&nbsp;to&nbsp;B2B&nbsp;and&nbsp;B2C&nbsp;operations.
 </li>
 <li>
 Fluency&nbsp;in&nbsp;English&nbsp;is&nbsp;essential&nbsp;(spoken&nbsp;and&nbsp;written);&nbsp;other&nbsp;languages&nbsp;are&nbsp;a&nbsp;plus.
 </li>
 <li>
 Proficient&nbsp;in&nbsp;Microsoft&nbsp;Excel&nbsp;and&nbsp;Outlook.
 </li>
 <li>
 Strong&nbsp;organizational&nbsp;and&nbsp;time&nbsp;management&nbsp;skills,&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;prioritize&nbsp;and&nbsp;multitask&nbsp;under&nbsp;pressure.
 </li>
 <li>
 Excellent&nbsp;communication&nbsp;and&nbsp;interpersonal&nbsp;skills&nbsp;with&nbsp;a&nbsp;professional,&nbsp;client-focused&nbsp;approach.
 </li>
 <li>
 Self-driven,&nbsp;independent,&nbsp;and&nbsp;able&nbsp;to&nbsp;take&nbsp;initiative.
 </li>
 <li>
 Bachelor&rsquo;s&nbsp;degree&nbsp;in&nbsp;Tourism,&nbsp;Hospitality,&nbsp;or&nbsp;a&nbsp;related&nbsp;field&nbsp;is&nbsp;preferred,&nbsp;but&nbsp;optional.
 </li>
 <li>
 Immediate&nbsp;availability&nbsp;is&nbsp;a&nbsp;strong&nbsp;advantage.
 </li>
 </ul>
 
 
 
 
 📩&nbsp;If&nbsp;interested,&nbsp;please&nbsp;forward&nbsp;your&nbsp;CV&nbsp;to
 
 
 👉&nbsp;seif@egypttoplight.net
 
 
 📌&nbsp;Subject&nbsp;Line:&nbsp;Inbound&nbsp;Tour&nbsp;Operator
 
 
 
 
 
 Join&nbsp;us&nbsp;in&nbsp;creating&nbsp;unforgettable&nbsp;journeys&nbsp;across&nbsp;Egypt!
 
 
 #Hiring&nbsp;#TourismJobs&nbsp;#InboundOperator&nbsp;#TravelIndustry&nbsp;#EgyptJobs&nbsp;#TourOperator&nbsp;#CairoJobs&nbsp;#B2B&nbsp;#B2C&nbsp;#TravelCareers
 
 
 
 
</div>

Inbound Tour Operator

Accenture

Skill required: Next Generation Customer Operations - Customer Service Technology 
Designation: Inbound Sales Representative Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers &amp; giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. 
What are we looking for? &bull;Ability to perform under pressure &bull;Adaptable and flexible &bull;Problem-solving skills &bull;Agility for quick learning &bull;Ability to work well in a team
 
Roles and Responsibilities: &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your expected interactions are within your own team and direct supervisor &bull; You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments &bull; The decisions that you make would impact your own work &bull; You will be an individual contributor as a part of a team, with a predetermined, focused scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

Inbound Sales Representative Associate - Voice

Search 10000+ Inbound customer service representative jobs near you this September. New roles added regularly across leading industries. Apply today.

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Inbound Sales Representative Associate - Voice

Inbound Sales Representative Associate - Voice