inbound customer service representative

Collect N Donate

<p>We are looking for a motivated and confident <b>Customer Service Representative (CSR)</b> to join our team in <b>Lahore</b>. The ideal candidate will handle both <b>inbound and outbound calls</b>, assist customers, and provide accurate information about our products and services.</p><p><b>Responsibilities:</b></p><ul><li>Handle inbound customer calls professionally and efficiently</li><li>Make outbound calls to customers as required</li><li>Respond to customer inquiries and resolve issues in a timely manner</li><li>Maintain accurate records of calls and customer information</li><li>Follow company policies and call scripts</li><li>Provide excellent customer service at all times</li></ul><p><b>Requirements:</b></p><ul><li>Good communication skills (English and/or Urdu)</li><li>Ability to handle customers politely and confidently</li><li>Basic computer knowledge</li><li>Prior call center experience is a plus (but not mandatory)</li><li>Ability to work in a team and meet targets</li></ul><p><b>Job Type:</b> Full-time<br/><b>Location:</b> Lahore</p><p><i>Interested candidates are encouraged to apply.</i></p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs50,000.00 per month</p>

Customer Service Representative (Inbound & Outbound Calls)

Zue Pvt Ltd

<p>in Virtual Assistance, CSR, Inbound,<b>Job Title: </b>Customer Service Representative (Inbound)<br/><b>Location:</b> Main Shahra-e-Faisal, Karachi<br/><b>Shift Timings:</b> 07:00 PM to 04:00 AM PST<br/><b>Working Days:</b> Monday to Friday<br/><b>Employment Type:</b> Full Time and Onsite</p><p><b>Position Overview:</b></p><p>Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background in Virtual Assistance, CSR, Inbound, and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>2 years of US customer service experience</b>.</li><li><b>Bachelor&rsquo;s degree</b> or A-Levels.</li><li>Proficiency in <b>MS Office Suite</b>.</li><li><b>Exceptional English communication skills</b> (written and verbal).</li><li>Flexibility to work <b>USA shift timings</b>.</li></ul><p><b>Perks and Benefits:</b></p><ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)?  </li></ul><p>Work Location: In person</p>

Customer Service Representative (Inbound)

Bellway marketing

<p><b>Job Title:</b> Inbound Sales Executive &ndash; US Telecom Campaign</p><p><b>Salary:</b> 35,000 PKR Basic + Incentives</p><p><b>Job Overview</b></p><p>We are seeking an experienced and motivated <b>Inbound Sales Executive</b> to join our team for a US-based telecom campaign. The candidate will handle inbound customer calls, promote and sell <b>Cable TV and Internet services</b>, and provide excellent customer service while meeting sales targets.</p><p><b>Key Responsibilities</b></p><ul><li>Manage inbound calls from US customers inquiring about Cable TV and Internet services.</li><li>Identify customer needs and recommend the most suitable packages and promotions.</li><li>Effectively close sales and meet/exceed monthly performance targets.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Ensure compliance with company standards and US telecom regulations.</li><li>Deliver high-quality service by handling objections, providing clear product knowledge, and ensuring customer satisfaction.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1&ndash;2 years of experience</b> in inbound or outbound any English based campaigns.</li><li>Strong <b>sales closing skills</b> and proven track record of achieving targets.</li><li>Excellent communication skills in <b>fluent English (neutral/US accent preferred)</b>.</li><li>Ability to work night shifts aligned with US time zones.</li><li>Confident, persuasive, and customer-focused personality.</li><li>Familiarity with CRM systems and call center operations is a plus.</li></ul><p><b>What We Offer</b></p><ul><li><b>Basic Salary: 35,000 PKR</b> (Include 10K Keep Performance Indicators)</li><li><b>Attractive sales incentives &amp; bonuses</b> on performance.</li><li>Professional growth opportunities within the telecom sales industry.</li><li>Supportive and engaging work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Inbound Telesales Representative

Digitech Outsourcing Solution

<p>We are an INBOUND Customer Service Provider (no sales) and our clients are based in the US, Canada and Europe. We operate 24/7 and are looking for serious candidates with previous inbound CSR experience, ideally in a US or UK-based campaign.</p><p><b>Job duties include:</b></p><ul><li>Answering customer service inquiries via email, live chat and phone calls</li><li>Respond to new service inquiries and complaints and handle other day-to-day processes</li><li>Attend trainings and team meetings</li><li>Work as a team player and assist team members as needed</li><li>Flexible with different shift timings and work with the team to ensure coverage</li></ul><p><b>Skillset Requirements:</b></p><ul><li>Good English writing and speaking skills</li><li>Can speak fluently with a neutral accent</li><li>Write English without grammatical errors</li><li>Good typing speed and can learn new systems</li><li>Is able to manage different shift timings</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li>Rs. 65,000 to Rs. 70,000 salary</li><li>Yearly increments and bonuses.</li><li>Collaborative yet fun-loving atmosphere: space that fosters employee well-being</li><li>Fuel Allowance</li><li>Career-oriented environment and ample growth chances</li><li>Paid Leaves</li></ul><p>We are hiring on an immediate basis and training period is paid. If you have good communication skills, submit your CV today.</p><p>Job Type: Full-time</p><p>Pay: Rs65,000.00 - Rs70,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you flexible with the timings?</li></ul><p>Experience:</p><ul><li>CSR: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English fluently? (American Accent) (Preferred)</li></ul><p>Work Location: In person</p>

Chat & Email Support Specialist

ElectroZone

<p>We are hiring motivated and responsible Calling Agents to handle incoming customer calls and book orders efficiently.</p><p><b>Key Responsibilities:</b></p><p>Receive and handle inbound customer calls professionally</p><p>Book and confirm orders accurately in the system</p><p>Provide basic product information and assist customers</p><p>Maintain accurate records of calls and orders</p><p>Ensure customer satisfaction through effective communication</p><p><b>Requirements:</b></p><p>Minimum qualification: Intermediate</p><p>Basic knowledge of MS Office is mandatory</p><p>Good communication and listening skills</p><p>Ability to work in a professional call-handling environment</p><p>Prior experience in a call center or order booking will be a plus</p><p><b>Working Conditions:</b></p><p>Office-based position</p><p>Training will be provided</p><p>Interested candidates are encouraged to apply and join our team.</p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you familiar with MS Office?</li></ul><p>Education:</p><ul><li>Intermediate (Preferred)</li></ul><p>Experience:</p><ul><li>Inbound calling : 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Calling Agent (Inbound Order Booking)

BM Global

<p>We Are Hiring! CSR/Dispatcher<br/>Looking for energetic Candidates for our Canadian based inbound customer services project.<br/>Should be fluent in English, Team player, with call ethics.<br/>it is a Canadian Cab Company and the job is to get the nearest cab to our customers and communicate with the drivers at the same time.<br/>It is a multitasking job and the main target is to make customers satisfied by helping them.</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

inbound Customer Services (Taxi/Cab/Limo Dispatch)

Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.

<div><h2 class="jobSectionHeader"><b>İş Tanımı</b></h2><p>
NEDERLANDS VACATURE<br>
<br>
WIJ ZOEKEN NEDERLANDSTALIGE INBOUND KLANTENADVISEURS!<br>
<br>
Global markaların Flemenk&ccedil;e m&uuml;şteri temsilcisi olabilirsin &uuml;stelik sekt&ouml;r&uuml;n&uuml; kendin belirleyerek!<br>
<br>
Bir&ccedil;ok sekt&ouml;rde faaliyet g&ouml;steren global kurumsal firmalarda Inbound Flemenk&ccedil;e/Hollandaca M&uuml;şteri Temsilcisi kariyer fırsatları şimdi seni bekliyor hem de muhteşem &ccedil;alışma fırsatlarıyla!<br>
<br>
Sen de Teknoloji, GSM, E-ticaret, Tekstil, Ulaşım, Dijital Platform, Otomotiv, Gida, Kozmetik, Spor, &Ccedil;ağrı Merkezi ve daha fazla alanda kariyerini y&ouml;nlendirebilirsin!<br>
<br>
Dan is heet tijd voor een nieuwe uitdaging! Ontdek onze vacatures in verschillende sectoren en start snel met je nieuwe baan!</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<ul><li>Akıcı şekilde Flemenk&ccedil;e/Hollandaca bilen</li>
<li>M&uuml;şteri odaklı, &ccedil;&ouml;z&uuml;m &uuml;retme yeteneğine sahip</li>
</ul>Firmanın Sağladığı İmkanlar;<br>
<ul><li>Satış projesi değildir!</li></ul>
<ul>
<li>1620 Euro toplam net &uuml;cret</li>
<li>Hoş geldin bonusu</li>
<li>Home Office veya hibrit &ccedil;alışma se&ccedil;eneği</li>
<li>Part-Time veya Full-time se&ccedil;eneği</li>
<li>Laptop ile &ccedil;alışma se&ccedil;eneği</li>
<li>Inbound &ccedil;alışma şekli</li>
<li>Hafta sonu tatil se&ccedil;eneği</li>
<li>Ev harcama desteği</li>
<li>Taşınma paketi</li>
<li>Kariyer olanakları</li>
<li>&Ccedil;alışma izni imk&acirc;nı</li>
<li>&Ouml;zel sağlık sigortası</li>
<li>Bilgisayar ve t&uuml;m gerekli ekipmanlar</li>
</ul>&Ccedil;alışma g&uuml;nlerini kendin belirlemek istiyorsan, ana dil seviyesindeki Flemenk&ccedil;e/Hollandaca dilini kullanarak şimdi kariyerini şekillendirebilirsin!<br>
<br>
Solliciteer dan direct voor deze Nederlandstalige vacature en maak deel uit van een geweldige werksfeer!<br>
<br>
T&uuml;m iş ilanlarımız i&ccedil;in;https://www.dogahr.com/<br>
<br>
Doğa HR Aydınlatma Metni: https://dogahr.com/kvkk<br>
<br>
DoğaHR, Great Place to Work&reg; tarafından T&uuml;rkiye'nin En İyi İşverenler Listesi'nde yer alan ve T&uuml;rkiye&rsquo;nin en iyi işe alım firmasıdır.<br>
<br>
Doğa HR; T&uuml;rkiye İş Kurumu'nun 04.05.2018 tarih 970 numaralı izin belgesi ile faaliyet g&ouml;steren &ouml;zel istihdam b&uuml;rosudur.</div><b>
&quot;DOĞA İNSAN KAYNAKLARI Y&Ouml;NETİM VE BİLİŞİM DANIŞMANLIK HİZMETLERİ LTD. ŞTİ.&quot;</b> T&uuml;rkiye İş Kurumu' nun <b>970</b> numaralı izin belgesi ile faaliyetlerini s&uuml;rd&uuml;rmektedir.</div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>M&uuml;şteri Temsilcisi
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>&Ccedil;ağrı Merkezi Hizmetleri
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>&Ccedil;ağrı Merkezi , M&uuml;şteri Hizmetleri
</div></div><div><p><b>&Ccedil;alışma Şekli</b></p>
<div>:</div>
<div>Tam zamanlı
</div></div><div><p><b>&Ccedil;alışma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>Uzaktan
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;alışma Yeri</b></p>
<div>:</div>
<div>T&uuml;rkiye
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>8.01.2026
</div></div><div><p><b>Son Başvuru Tarihi</b></p>
<div>:</div>
<div>7.02.2026</div></div></ul></div>

Flemenkçe / Hollandaca Bilen Inbound Müşteri Temsilcisi Home Office

Search 10000+ Inbound customer service representative jobs near you this January. New roles added regularly across leading industries. Apply today.