inbound customer service representative

Infocab ltd

&middot; Are you an experienced customer service professional with a background in UK-based taxi services? We are expanding our team in Islamabad and looking for talented individuals like you!*&middot; About the Role:&middot; As an Inbound Customer service representative, you will be the first point of contact for our UK clients, providing exceptional service and managing their travel needs efficiently. This is a full-time, on-site position with competitive compensation and performance-based bonuses.*&middot; Key Responsibilities:*&middot; &middot; Handle inbound calls from UK customers in a professional and friendly manner.&middot; &middot; Efficiently manage airport transfers, local taxi bookings, and service inquiries.&middot; &middot; Accurately process bookings via phone, email, and online systems using client-provided software.&middot; &middot; Provide accurate price quotations and resolve customer queries effectively.&middot; &middot; Liaise with clients, colleagues, and drivers to ensure seamless service delivery.*&middot; Who You Are (Requirements):*&middot; &middot; Minimum 2 years of experience in a UK-based taxi/cab call centre is essential.&middot; &middot; Excellent communication skills with a clear and neutral British accent.&middot; &middot; Proven experience in customer service and conflict resolution.&middot; &middot; Proficiency with taxi booking software, preferably iCabbi Experience&middot; &middot; A problem-solver with the ability to multitask in a fast-paced environment.&middot; &middot; Reliable, punctual, and flexible to work according to the shift schedule .*&middot; We Offer:*&middot; &middot; Salary: Rs 100,000 - Rs 150,000 per month&middot; Performance related Bonus,&middot; &middot; Job Type: Full-time*&middot; How to Apply:&middot; Experienced candidates are encouraged to apply for an interview.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Inbound Customer Care Representative (UK Market)

Enablers

About Enablers:Enablers is a leading company based in Lahore, Pakistan, focused on empowering youth through e-commerce, freelancing, and digital business skills. Our mission is to provide training, resources, and support to help individuals start their own online businesses and succeed in international marketplaces.Job Responsibilities:&bull;Handle inbound calls and provide accurate information, support, and issue resolution to customers.&bull;Make outbound calls for follow-ups, telesales, feedback, or customer updates.&bull;Maintain call logs and update customer information in the CRM system.&bull;Provide professional and polite customer service at all times.&bull;Achieve sales targets if required (telesales/upselling).&bull;Coordinate with internal teams to ensure smooth operations.Requirements:<ul><li>1&ndash;2 years of proven experience in Call Center, Customer Service, or Telesales.</li></ul><ul><li>Strong communication and telephone-handling skills.</li></ul><ul><li>Ability to manage inbound and outbound calls confidently.</li></ul><ul><li>Basic computer knowledge and experience with CRM or call-logging software.</li></ul><ul><li>Positive, patient, and problem-solving attitude.</li></ul><ul><li>Ability to work in a fast-paced environment.</li></ul>What We Offer:<ul><li>Competitive salary + attractive commission structure</li></ul><ul><li>Professional and friendly work environment</li></ul><ul><li>Training and career growth opportunities</li></ul><ul><li>Permanent position after successful probation</li></ul>How to Apply:You can directly apply on Indeed by submitting your updated CV through the Apply button.Job Type: Full-timeWork Location: In person

Customer Care(Inbound & Outbound / Telesales)

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan daily inbound activity, allocate docks, and manage supplier queues.
 </li>
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 Oversee invoice checking, GRN posting, and QC compliance.
 </li>
 <li>
 Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).
 </li>
 <li>
 Coordinate with suppliers, transport, and inventory teams.
 </li>
 <li>
 Resolve inbound exceptions and escalate systemic issues.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in inbound/logistics roles.
 </li>
 <li>
 Familiarity with Microsoft Dynamics 365 WMS.
 </li>
 <li>
 Experience managing large-volume supplier receiving.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Inbound Operations Associate

Ninja 🥷🏽 نينجا

<div>
 The Inbound Supervisor at Ninja is responsible for overseeing all inbound logistics activities, ensuring accurate and efficient receipt of goods into the warehouse. This role includes managing a team of inbound staff, maintaining inventory accuracy, and implementing operational best practices. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a dedication to safety and compliance.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise and coordinate all inbound activities, including receiving, inspecting, and storing incoming products
 </li>
 <li>
 Ensure timely and accurate documentation of all inbound shipments, maintaining compliance with company policies and procedures
 </li>
 <li>
 Lead and mentor the inbound team, providing training and support to enhance performance and navigate challenges
 </li>
 <li>
 Monitor inventory levels and ensure proper stock rotation and management to minimize waste and obsolescence
 </li>
 <li>
 Collaborate closely with suppliers and logistics providers to resolve any shipping discrepancies or operational issues
 </li>
 <li>
 Implement and maintain safety standards and protocols within the receiving area
 </li>
 <li>
 Utilize inventory management systems to track inbound product movement and maintain accurate records
 </li>
 <li>
 Perform regular audits of inbound processes to identify areas for improvement and ensure adherence to best practices
 </li>
 <li>
 Generate reports on inbound performance metrics for management review
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in warehouse operations, specifically in inbound logistics
 </li>
 <li>
 Strong leadership and team management skills
 </li>
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 Knowledge of inventory management systems and warehouse software
 </li>
 <li>
 Excellent organizational and problem-solving abilities
 </li>
 <li>
 Strong attention to detail and accuracy
 </li>
 <li>
 Effective communication skills, both written and verbal
 </li>
 <li>
 Ability to work in a fast-paced environment and adapt to changing priorities
 </li>
 </ul>
</div>

Inbound Supervisor

MR DIY Türkiye

<div>
 
 
 About Us:
 
 At MR.DIY, we believe in practical solutions, teamwork, and getting things done. As one of the fastest-growing retail brands, we&rsquo;re building a warehouse network that keeps pace with our ambition. We're looking for someone who thrives in a fast-moving environment and enjoys making operations better, every day.
 
 
 
 
 
 
 Your Role:
 
 As our Inbound Operations Supervisor, you will directly manage the receiving, sorting, and put-away processes within the warehouse. You&rsquo;ll act as the key connection point between the inbound floor and our central import and local procurement teams. This role is fully field-based and requires strong leadership on the ground.
 
 
 
 
 
 
 What You'll Do:
 
 
 <ul>
 <li>
 Oversee the entire inbound workflow, including physical receipt of goods, product sorting, and systematic put-away
 </li>
 <li>
 Supervise daily operations of a large inbound team through operation field responsibles
 </li>
 <li>
 Set daily priorities, assign tasks clearly, and ensure execution is aligned with operational standards
 </li>
 <li>
 Actively monitor team performance and maintain a structured follow-up process to improve task completion and timing
 </li>
 <li>
 Track key metrics such as receiving accuracy, put-away speed, space utilization, and inbound flow efficiency
 </li>
 <li>
 Work closely with both import and local purchasing teams to coordinate inbound schedules and priorities
 </li>
 <li>
 Perform root cause analysis on recurring operational issues and implement corrective actions to prevent delays or quality problems
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Supply Chain Management, or a similar field.
 </li>
 <li>
 3+ years of hands-on experience in warehouse operations, specifically in inbound logistics
 </li>
 <li>
 Proven ability to lead and organize large operational teams in a fast paced warehouse environment.
 </li>
 <li>
 Experienced in assigning workloads, managing shift structures, and improving team performance
 </li>
 <li>
 Strong understanding of WMS and ERP systems; able to extract and interpret data for reporting
 </li>
 <li>
 Comfortable working in a high-volume, time-sensitive environment with tight operational targets
 </li>
 <li>
 Strong verbal and written communication skills in English
 </li>
 <li>
 Able to coordinate daily with multiple departments and maintain clear and solution-focused dialogue
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Come Join Us!
 
 At Mr. DIY, we're seeking an innovative and solution-oriented professional ready to help shape the future of our logistics operations. If you have these qualifications and are excited to be part of a busy and growing international organization, please apply!
 
</div>

Inbound Operations Supervisor

BPO PLUS

**WALK IN INTERVIEW**Please note that &quot;walk in interview&quot; is open from 1pm -6pm on following address:Location: D-Ring Road, Al-Hilal Street, Al-Tadamon SignalZone Al Nuaija street east, Street khuwaiteem building no 17.Date: 25th &amp; 26th November, 2025.<ul><li>Answer incoming calls promptly and professionally</li><li>Handle customer inquiries, complaints, and requests efficiently</li><li>Provide accurate information about products, services, and company policies</li><li>Record customer details, issues, and resolutions in the system</li><li>Follow up on pending cases to ensure customer satisfaction</li><li>Maintain a positive and courteous attitude during all interactions</li><li>Meet daily, weekly, and monthly call handling and performance targets</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Update customer information and maintain confidentiality of data</li><li>Attend training sessions to stay updated on product knowledge and company updates</li><li>Handle both inbound and outbound calls as required</li><li>Ensure adherence to call scripts, quality standards, and company protocols</li><li>Support team members and contribute to achieving department goals</li><li>Manage time effectively to handle a high volume of calls</li><li>Maintain professionalism in communication across all channels including phone, email, and chat</li></ul>Languages (Mandatory): Hindi, English &amp; TagalogJob Type: Full-timePay: QAR3,000.00 per monthLanguage:<ul><li>Arabic &amp; English (Required)</li></ul>

WALK IN INTERVIEW - Customer Service Agent

D360T Connects

Inbound Call Center Agent (Night Shift) NON SALESTimings: 8PM&ndash;5AM or 9PM&ndash;6AM (Mon&ndash;Sat)Salary: 50K-60K Basic + Bonuses.Requirements:Fluent USA English accent (MUST)Google Sheets &amp; CRM knowledgeProfessional behaviorExperience preferred, not requiredComfortable with night shiftJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Inbound Call Center Agent (Night Shift)

Search 10000+ Inbound customer service representative jobs near you this December. New roles added regularly across leading industries. Apply today.