inbound customer service representative

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<p>Here's a job description for a CSR (Customer Service Representative) - Inbound Taxi Operator UK based :</p><p>Handle inbound customer calls, respond to queries, and provide exceptional service to taxi passengers, drivers, and partners.</p><p>Key Responsibilities:</p><p>1. Answer inbound calls professionally and efficiently.</p><p>2. Address customer inquiries, concerns, and complaints.</p><p>3. Provide real-time information on taxi availability, bookings, and estimated arrival times.</p><p>4. Assist passengers with booking, cancellations, and modifications.</p><p>5. Resolve issues related to taxi services, fares, and driver behavior.</p><p>6. Communicate effectively with drivers, dispatch teams, and other stakeholders.</p><p>7. Utilize CRM software to manage customer interactions and update records.</p><p>8. Meet or exceed customer satisfaction and call handling targets.</p><p>Requirements:</p><p>1. Excellent communication and problem-solving skills.</p><p>2. Ability to work in a fast-paced call center environment.</p><p>3. Proficiency in CRM software and technology.</p><p>4. Strong customer service and conflict resolution skills.</p><p>5. Ability to work varied shifts, including nights, weekends, and holidays.</p><p>6. High school diploma or equivalent required.</p><p>Preferred Qualifications:</p><p>1. Previous customer service experience, preferably in transportation or logistics.</p><p>2. Knowledge of local geography and transportation networks.</p><p>3. Multilingual skills.</p><p>Work Environment:</p><p>- Call center setting</p><p>- Varied shifts, including nights, weekends, and holidays</p><p>- Collaborative team environment</p><p>Performance Metrics:</p><p>1. Customer Satisfaction (CSAT)</p><p>2. First Call Resolution (FCR)</p><p>3. Average Handling Time (AHT)</p><p>4. Call Quality Scores</p><p>Salary and Benefits:</p><p>- Competitive hourly rate</p><p>- Benefits package (health, dental, vision)</p><p>- Opportunities for career growth and advancement</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Representative - Inbound Taxi Operator

1AZ0 Marketing (Pvt) Ltd.

<p>1AZ0 Marketing Pvt Ltd.</p><p>Full Job Description<br/>* Candidates must have strong communication and leadership skills.<br/>* Proficiency in English.</p><p>The Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.</p><p>Qualifications</p><ul><li>Sales and Customer Support skills</li><li>Interpersonal Skills and Customer Satisfaction skills</li><li>Ability to work in a fast-paced environment</li><li>Experience in a call center or customer service role is a plus</li><li>Fluency in english is a must</li></ul><p>Skills</p><ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul><p>Job Types: Full-time, Part-time</p><p>Job Types: Full-time, Contract</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Outbound Customer Calling Representatives / CSR- (Fresh Graduates + Students)

Lewis Cabinet Specialties

<div>Description:<p></p><p><br>
The <b>Customer Service Representative &ndash; Inside Sales</b> is responsible for supporting customer engagement, lead qualification, and account management activities that drive revenue growth. This role serves as a primary point of contact for both new and existing customers and works closely with field sales and operations teams to ensure a smooth and consistent customer experience.</p><p>
The Customer Service Representative &ndash; Inside Sales will contribute to and support business operations through the following duties and responsibilities:</p><ul><li>
Responds promptly to inbound inquiries and qualifies leads for potential fit</li><li>
Conducts outbound calls and follow-up activities to nurture existing accounts and pursue new opportunities</li><li>
Maintains accurate and complete records of all customer interactions in the CRM system</li><li>
Assists customers with onboarding, training, and placing product orders</li><li>
Collaborates with sales and operations teams to resolve customer issues quickly and effectively</li><li>
Prepares quotes, processes orders, and provides product information as needed<br>
</li></ul>
Requirements:<p></p><p><br>
Qualifications include:</p><ul><li>
2+ years of customer-facing or sales-related experience</li><li>
Strong verbal and written communication skills</li><li>
Proficiency with CRM systems and Microsoft Office Suite</li><li>
Ability to multitask and manage time effectively in a fast-paced environment</li><li>
Team-oriented with a proactive, problem-solving mindset</li></ul></div>

Customer Service Representative- Inside Sales

AppedologyPK Recruitment

<p><b>Job Summary</b></p><p>We are hiring an <b>International CSR</b> with strong English communication skills and prior <b>healthcare or medical billing customer service experience</b>.<br/>This role involves supporting international clients, assisting with billing-related queries, maintaining accurate records, and ensuring smooth communication between clients and internal teams. The ideal candidate will be detail-oriented, organized, and confident handling healthcare-related customer interactions.</p><p><b>Key Responsibilities</b>Customer Support (Healthcare)</p><ul><li>Handle inbound and outbound calls with <b>international healthcare/medical billing clients</b>.</li><li>Assist clients with billing-related inquiries, claim status, and service updates.</li><li>Manage follow-ups via phone and email for pending claims or documentation.</li><li>Maintain detailed call logs and update CRM systems.</li></ul><p>Back-Office &amp; Billing Support</p><ul><li>Prepare and verify invoices, payment records, and claim-related documentation.</li><li>Perform accurate data entry of billing information into internal systems.</li><li>Prepare reports, presentations, and assist management with administrative tasks.</li></ul><p>Cross-Functional Coordination</p><ul><li>Collaborate with the <b>medical billing team</b> to resolve client issues quickly.</li><li>Support operational projects and ensure compliance with internal processes.</li><li>Provide administrative support to ensure smooth day-to-day workflow.</li></ul><p><b>Requirements &amp; Qualifications</b></p><ul><li><b>Mandatory:</b> Previous experience as a CSR or in customer service within <b>healthcare/medical billing campaigns</b>.</li><li>Strong English communication skills (spoken &amp; written).</li><li>Bachelor&rsquo;s degree preferred.</li><li>Familiarity with <b>EOB, CPT codes, HIPAA compliance</b> is a strong plus.</li><li>Experience with MS Office (Excel, Word, Outlook) and CRM tools.</li><li>Strong problem-solving, organizational, and multitasking abilities.</li></ul><p><b>Preferred Skills</b></p><ul><li>Knowledge of <b>US healthcare processes &amp; insurance terminology</b>.</li><li>Prior work in an <b>international BPO / call center</b> serving healthcare clients.</li><li>Ability to handle sensitive data with confidentiality and professionalism.</li></ul><p><b>What We Offer</b></p><ul><li>5 working days (Monday&ndash;Friday).</li><li>Medical insurance.</li><li>Provident fund.</li><li>Free pick &amp; drop service.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>Have you previously worked as a Customer Support Representative in healthcare/medical billing campaigns, serving international clients?</li></ul><p>Work Location: In person</p>

International Customer Support Representative (Healthcare/ Medical Billing)

Pro Wp Developers

<p>Noor Co International is looking forward to hiring Customer Service Associates-Inbound for the Rawalpindi office.</p><p>Requirements:</p><p>Experience in an Inbound campaign<br/>Experience in Chat &amp; Email support<br/>Experience in dealing with the clients<br/>Excellent English communication skills - written and verbal<br/>High school degree or higher<br/>Benefits &amp; Perks:</p><p>Market Competitive Salary<br/>Fixed Shift Timings<br/>Opportunity for growth<br/>Paid training period<br/>Professional Environment<br/>Incentive-based job<br/>Experience:</p><p>Call Center: 1 year (Required)<br/>Language:<br/>English (Required)<br/>Skills</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs50,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Senior Customer Sales Representative

MR DIY Türkiye

<div>
 <p>
  <strong>
   About Us:
  </strong>
  At MR.DIY, we believe in practical solutions, teamwork, and getting things done. As one of the fastest-growing retail brands, we&rsquo;re building a warehouse network that keeps pace with our ambition. We're looking for someone who thrives in a fast-moving environment and enjoys making operations better, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Role:
  </strong>
  As our Inbound Operations Supervisor, you will directly manage the receiving, sorting, and put-away processes within the warehouse. You&rsquo;ll act as the key connection point between the inbound floor and our central import and local procurement teams. This role is fully field-based and requires strong leadership on the ground.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do:
  </strong>
 </p>
 <ul>
  <li>
   Oversee the entire inbound workflow, including physical receipt of goods, product sorting, and systematic put-away
  </li>
  <li>
   Supervise daily operations of a large inbound team through operation field responsibles
  </li>
  <li>
   Set daily priorities, assign tasks clearly, and ensure execution is aligned with operational standards
  </li>
  <li>
   Actively monitor team performance and maintain a structured follow-up process to improve task completion and timing
  </li>
  <li>
   Track key metrics such as receiving accuracy, put-away speed, space utilization, and inbound flow efficiency
  </li>
  <li>
   Work closely with both import and local purchasing teams to coordinate inbound schedules and priorities
  </li>
  <li>
   Perform root cause analysis on recurring operational issues and implement corrective actions to prevent delays or quality problems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We're Looking For:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Economics, Supply Chain Management, or a similar field.
  </li>
  <li>
   3+ years of hands-on experience in warehouse operations, specifically in inbound logistics
  </li>
  <li>
   Proven ability to lead and organize large operational teams in a fast paced warehouse environment.
  </li>
  <li>
   Experienced in assigning workloads, managing shift structures, and improving team performance
  </li>
  <li>
   Strong understanding of WMS and ERP systems; able to extract and interpret data for reporting
  </li>
  <li>
   Comfortable working in a high-volume, time-sensitive environment with tight operational targets
  </li>
  <li>
   Strong verbal and written communication skills in English
  </li>
  <li>
   Able to coordinate daily with multiple departments and maintain clear and solution-focused dialogue
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Come Join Us!
  </strong>
  At Mr. DIY, we're seeking an innovative and solution-oriented professional ready to help shape the future of our logistics operations. If you have these qualifications and are excited to be part of a busy and growing international organization, please apply!
 </p>
</div>


Inbound Operations Supervisor

Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapt&#305;&#287;&#305;m&#305;z sa&#287;l&#305;k sekt&ouml;r&uuml;ndeki kurumsal firmam&#305;z i&ccedil;in &quot;Almanca Inbound M&uuml;&#351;teri Dan&#305;&#351;man&#305;&quot; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.<br>
<br>
Lokasyon: &#304;stanbul (Hibrit)<br>
<br>
Sa&#287;l&#305;k sekt&ouml;r&uuml; ilgini &ccedil;ekiyorsa, Inbound Almanca kariyer f&#305;rsat&#305; seni bekliyor!<br>
<br>
<b>&#304;&#351; Tan&#305;m&#305;:</b><br>
<ul><li>Sa&#287;l&#305;k sekt&ouml;r&uuml; alan&#305;nda Inbound talepleri kar&#351;&#305;lamak ve m&uuml;&#351;terilere destek olmak</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<b>Firman&#305;n Sa&#287;lad&#305;&#287;&#305; &#304;mkanlar:</b><br>
<ul><li>43.000 TL toplam &uuml;cret!</li>
<li>En ge&ccedil; 19:00'da biten &ccedil;al&#305;&#351;ma!</li>
<li>Yol &amp; Yemek deste&#287;i!</li>
<li>Hafta sonu tatil!</li>
<li>Sadece Inbound &ccedil;a&#287;r&#305;lar!</li>
<li>Hibrit &ccedil;al&#305;&#351;ma modeli!</li>
</ul>Hadi sen de Almanca Inbound i&#351; f&#305;rsat&#305;n&#305; ka&ccedil;&#305;rma ve sa&#287;l&#305;k sekt&ouml;r&uuml;nde profesyonelli&#287;e ad&#305;m&#305;n&#305; at!<br>
<br>
T&uuml;m i&#351; ilanlar&#305;m&#305;z i&ccedil;in;https://www.dogahr.com/<br>
<br>
Do&#287;a HR Ayd&#305;nlatma Metni:https://dogahr.com/kvkk<br>
<br>
Do&#287;aHR, Great Place to Work&reg; taraf&#305;ndan T&uuml;rkiye'nin En &#304;yi &#304;&#351;verenler Listesi'nde yer alan ve T&uuml;rkiye&rsquo;nin en iyi i&#351;e al&#305;m firmas&#305;d&#305;r.<br>
<br>
Do&#287;a HR; T&uuml;rkiye &#304;&#351; Kurumu'nun 04.05.2018 tarih 970 numaral&#305; izin belgesi ile faaliyet g&ouml;steren &ouml;zel istihdam b&uuml;rosudur.</div><b>
&quot;DO&#286;A &#304;NSAN KAYNAKLARI Y&Ouml;NET&#304;M VE B&#304;L&#304;&#350;&#304;M DANI&#350;MANLIK H&#304;ZMETLER&#304; LTD. &#350;T&#304;.&quot;</b> T&uuml;rkiye &#304;&#351; Kurumu' nun <b>970</b> numaral&#305; izin belgesi ile faaliyetlerini s&uuml;rd&uuml;rmektedir.</div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>M&uuml;&#351;teri Dan&#305;&#351;man&#305;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Sa&#287;l&#305;k-T&#305;p
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>M&uuml;&#351;teri Hizmetleri
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>Hibrit
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; , &#304;stanbul Anadolu Yakas&#305;
</div></div><div><p><b>&#304;lk Yay&#305;nlama Tarihi</b></p>
<div>:</div>
<div>2.09.2025
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>2.09.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>10.11.2025</div></div></ul></div>

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